ANGELITA M. RICE 3902 N. Chalet Circle Beavercreek, OH 45431 Home: 937-458-3238 ar127b128@westpost.

net PROFESSIONAL SUMMARY Charismatic and results-driven Higher Education Career / Student Services profes sional, educator, and social services worker with a progressive background and c onsistent record of achievements in academic, corporate, health care, insurance, and social services environments. Experienced in developing, supervising, eval uating, and directing student programs and activities. Dedicated and hardworkin g with a strong work ethic and proven expertise in Program Development and Proce ss Improvement. Enthusiastic, outgoing, and personable with a high energy level . Exceptional creative ability with a broad-based background in communications, presentations, and instruction. Computer proficiency in Word, Excel, PowerPoin t, and Outlook. Established reputation for quality, satisfaction, and results. CORE COMPETENCIES * * * * * * * * * * * * Assessing & Advising Communications & Instruction Team Building & Leading Personnel Management Productivity Enhancements Employer / Student Relations Recording & Reporting Follow-Up Problem Solving Process Improvement Staff Training & Development Revenue Enhancement

EDUCATION AND TRAINING Master of Business Administration, UNIVERSITY OF PHOENIX, Lancaster, CA Bachelor of Science, Economics, CALIFORNIA STATE UNIVERSITY-BAKERSFIELD, Lancast er, CA Associate in Secretarial Science, EAST CENTRAL COLLEGES, Pampanga, Philippines PROFESSIONAL EXPERIENCE DEVRY UNIVERSITY, Palmdale, CA/ Dayton, OH 1/2010 - 12/2010, 03/11 - Present Adjunct Faculty Create lesson plans and instruct Computer Applications in Business with Lab (Com p 100) Coursework. Apply blended course methodology. Present learning programs f or 10 to 25 students per course both online and on-site. Monitor completion of o nline exercises. Devise and deliver additional hands-on exercises that reinforce and validate the skills learned online during on-site meetings. * Work with students individually and in groups to achieve academic goals and ma intain a high retention rate of 85% to 95%. * Ensure 100% student completion of course requirements by supervising lab work and providing extra tutoring after hours as needed. * Identify struggling students and provide additional mentoring / motivation, re sulting in performance improvements. * Contribute to sustained growth of the university through referrals from satisf ied students who excelled academically. * Consistently rated as "Exceeds Expectations" on end-of-course student evaluati ons; received praise from students for interesting discussions, improved achieve

ment, and helping them to become actively involved in their own learning. CHARTER COLLEGE (Prospect Education LLC) 1/2010 - 12/2010 Career Services Officer - Employer Relations Disbursed and circulated variety of materials and promoted wide range of educati onal programs for sustained student job placements, and enhanced business partne rships. Targeted offerings to prospective employers, secured partnerships as ex ternship sites and advisory committee members, and encouraged hiring of students to meet their staffing needs. * Increased number of employer partners as extern sites by 113% (brought additio nal 85 new extern sites to existing 70 from January to November 2010 period). * Developed over 100 new job leads, 80 of these leads contributed to 120 job pla cements in 9 months. * Participated on Networking Security and Dental Assistant Advisory Committees, networked with top level IT executives/managers at large corporations and govern ment agencies, and well-known dental practitioners for additional student placem ent. * Repeatedly by-passed gatekeepers and gained access to decision-makers at compa nies where predecessors had failed. * Attended on-going business community meetings, workshops, luncheons, and other functions that advanced school name recognition and programs. ECOSPAN INSURANCE SERVICES, Los Angeles, CA 9/2005 - 12/2009 Field Coordinator Marketed clients clients, ons on a and sold life insurance plans from a variety of carriers to prospective in need of life, income protection and wealth building. Consulted with acquired sensitive financial information, and made product recommendati case-by-case basis.

* Secured policy coverage's as high as $1M for 30% of client base. * Established reputation in the field for quality services and enjoyed a large v olume of referral business. HOFFMAN HOSPICE, Palmdale, CA 9/2006 - 5/2007 Community Liaison and Public Relations - Marketing Department Worked closely with medical practitioners, hospital social workers, residential home care operators, and families of terminally ill patients to market and sell hospice service. Demonstrated a calm and caring demeanor and provided detailed i nformation on benefits of early referral to hospice services for highest quality of end of life care. * Substantially increased referrals of terminally ill patients from all sources by 60%. * Generated a high volume of referral business for many consecutive weeks. LA COUNTY OFFICE OF EDUCATION, Lancaster/Palmdale, CA Job Search Specialist 4/1999 - 9/2005

Prepared materials and conducted job searching and other life skills workshops t o assist work program participants desiring permanent and gainful employment. Ma tched applicants with prospective businesses based on needs assessment. Contacte d employers, acquired valuable feedback on placements, and ensured high level of satisfaction. * Made several presentations and covered program topics of New Employee Orientat ion, Resume Writing, Sexual harassment, Job Retention, and Creating a Profession al Image to name a few.

* Worked with many low-income adults, at-risk youth, and ex-felons, and maintain ed a 35% to 60% job placement rate that was well over the 20% mandatory job plac ement requirement for agency funding. * Grew business employer partners for the work programs by 200%. * Held many successful recruitment events that brought employers on-board who we re hiring and increased their awareness of benefits from supporting the work pro grams. * Served as volunteer Staff Development Specialist for 3 years, co-facilitated s taff development workshops on Sexual Harassment, Diversity in the Workplace, Mov ing from Conflict to Collaboration, New Employee Orientation, Principles of a Co llaborative Workplace, and Navigating Your Career. LA COUNTY DEPT. OF PUBLIC SOCIAL SERVICES, Lancaster, CA GAIN Services Worker 2/1995 - 3/1999

Interviewed prospective recipients to determine eligibility to Federal and State aid programs. Processed applications for aid benefits within 10 to 15 days of the 45-day processing time. Maintained complete and accurate case files of bene fit aids recipients. Referred clients to other resources available, i.e. shelter , food pantry, child care, etc. * Reduced to 0% over-issuance of food stamps and over-payment of cash aid a tran sferred caseload of 600 files within 2 months of assignment. * Encouraged prospective welfare recipients' timely submission of required docum ents to ensure 0% "Pending" status.