Susan Anne Lowry Lieberman CPCS 7485 South Spalding Lake Drive P O Box 88115 Dunwoody GA 30356 (mailing

address) Atlanta GA 30350 404-550-7754 (cell) sl12309ac@westpost.net (email) Experience: Saint Joseph's Hospital of Atlanta Atlanta GA 30342 v e r v 5/2000 to 1/2011

PRN Employee - 2010: managed credentialing projects as assigned, including fil audits and credentialing for newly acquired critical access hospital; and othe special projects as directed by the medical staff office manager. Medical Staff Coordinator - 1/2001 to 4/2009: responsible for oversight of all credentialing activities within the medical staff office including the credenti aling verification process and preparation of credentials reports to the credent ials committee, staff executive committee and board of directors report; researc hed and developed criteria for new allied health professional(s) duty forms for pathology assistant and radiology practitioner assistant; researched criteria fo r possible use of criminal background checks as addendum to the credentialing pr ocess for physicians and other practitioners; in the absence of medical staff ma nager handled and resolved all patient complaints, provided support to the chief of staff, vice president of medical affairs, department chairmen and section ch iefs, as required; participated in orientation process of new medical staff memb ers. v Credentialing Coordinator - 5/2000 to 1/2001: responsible for processing of ph ysician and allied health practitioner reappointment application and all primary source verifications as required by medical staff processes and compliance regu lations including quality audit prior to review and recommendation by the creden tials committee chairman, section chief, department director, credentials commit tee, staff executive committee and hospital board of directors. DeKalb Medical Center Decatur, GA 30033 1/1998 to 5/2000

v Credentialing Coordinator/IRB Coordinator: responsible for processing of physi cian and allied health practitioner initial appointment and reappointment applic ation and all primary source verifications as required by medical staff processe s and compliance regulations including quality audit prior to review and recomme ndation by the credentials committee chairman, section chief, department directo r, credentials committee, staff executive committee and hospital board of direct ors; prepared all protocol documents for review and recommendation by the instit ution review board committee for investigational drugs and/or devices and mainta ined all records in accordance with FDA requirements. Healthcare Consulting Group, Inc. Alpharetta, GA 30004 1/1996 to 1/1998

v President and Consultant/Owner: - specialized in verification of all medical s taff practitioner credentialing with expertise in JCAHO and NCQA standards; deve lopment and implementation of credentialing policies and procedures to assure cl ient optimum compliance in the hospital, physician practice organization and/or hospital setting. CompHealth, Inc. Atlanta, GA 30328 2/1995 to 12/1995

v Marketing & Scheduling Specialist: - duties included identification of new mar

ket areas for various medical specialty fields; coordination of licensure, crede ntials presentation, travel and housing for physician temporary assignments; ret ention of current clientele and physician providers; conducted field trials for new products in respiratory care services, and optometry and pharmacy care servi ces. DoctorsAssociates, Inc. Norcross, GA 30093 9/1994 to 2/1995

v Marketing Specialist: - duties included retention and identification of market share in locum tenens services in specialty areas of OB/GYN, radiology and emer gency medicine. Participated in oversight of quality and compliance for licensur e and credentialing verification for medical practitioners contracted with organ ization. Northlake Regional Medical Center Atlanta, GA 30345 3/1994 to 9/1994

v Medical Staff Coordinator: - responsibilities included processing of all pract itioner applications for initial appointment and reappointment; preparation and organization of medical staff meeting as required, coordination of medical stude nt rotations and documentation as required for compliance; file audits in prepar ation for JCAHO survey for accreditation, development of new and revised duty cr iteria for allied health professionals. Coastal Physician Services, Inc (now PhyAmerica Physician Services) 9/1991 to 3/ 1994 Atlanta, GA 30345 v Credentials Coordinator/Staffing Coordinator: - coordinated all aspects of con tract physicians credentialing and privileging including data organization for m edical malpractice insurance approval, reimbursement for emergency medicine serv ices provided by independent contact physicians, retention and recruitment of ph ysicians, served as liaison between physician, client facility and corporate env ironment, processed payroll/reimbursement, formulated emergency department call schedules as stipulated by client facility. Kaiser Permanente of Georgia, Inc. Atlanta, GA 30328 2/1986 to 5/1989

v Senior Member Services Representative/Member Services Representative: - respon sibilities included management of complex member grievances as liaison between m embership, independent provider network, and health plan, investigated and resol ved all complaints to department of insurance commissioners office and Medicare, instructed new representatives in corporate policy and procedure, assured maxim um benefit utilization for membership within staff model setting. Professional Certification: Certified Provider Credentialing Specialist (CPCS) - 7/1997 to 12/31/2012 Professional Affiliations: Georgia Association of Medical Staff Services (GAMSS) - offices held; membership chairperson, secretary, program chairman-president elect and president - 2000/ 2001. Education: Carroll High School, Ozark AL (National Honor Student) - 1971

Oglethorpe University, Atlanta GA (Wine Steward Certification Course) - 1983 Piedmont Community College, Morganton NC (Continuing Education Courses in conjun ction with employment as teachers aide, Burke County School System) - 1980/1981