ANTONIO J BALZA 39 Sherrybrooke Dr, Howell, NJ 07731 732.241.6136 tb130215a@westpost.

net SUMMARY Seasoned Data Center Network Telecom Technician seeking a challenging position t o utilize my extensive IT-Data-Voice background experience. Innovative with prov en track record in developing and managing crucial projects from initiation phas e to end result, while respecting corporate requirements, budgets and deadlines. An optimistic team builder with continuous strive for ultimate success. EXPERIENCE: AT&T Internet Data Center Piscataway, New Jersey. July 2007 -Present Data Center Network Telecom Support Technician. * Provided Remote support for all physical activity in a data center. Implementa tions, racking and stacking, of Network equipment, cable pulls, card placements as well as performing all tasks on behalf of SME's in a break/fix scenario. * Played a key role in the troubleshooting of connectivity and emergency repairs of all Network Data, telecom issues in order to keep center up and running. * Responsible for the 24 X 7 support of all online, live technology assets withi n the data center environment. * User interaction and customer service supporting for the Tech Operations and V oice Services teams. * Performing physical implementation of data center technology installs, MACs. * Use of ticketing system Remedy for tracking and maintenance of all Data Center day to day issues. * Racked and Stacked all Router, Servers, firewall switches, loadbalancers, DSU/ CSUs, UPS, unto Network spaces. * Server configuration, imaging, connectivity, testing, turnups and maintenanc e. * Imaged all Dell, HP, Sun servers with the following OS, Win 2003 Win 2008, Lyn ux RedHat5 32/64 Bit, Solaris, VMware 3.5 * Working and understanding of structured cabling environments tel-data connecti vity of UTP (Cat3, Cat5, Cat6, Patch panels.), coaxial and fiber cable testing. * Understanding of DS0, DS3, OC3, Gigabit and Fast Ethernet circuits, coax. * Understanding of CISCO Routers, Switches, Sun, HP, Dell servers, all networkin g gear. including installation, configuration, maintenance and trouble shooting. * Performing inventory management of all network equipment. * Perform power audits and cooling analysis for each rack. * Work with in-house vendors on trouble shooting cable runs connections, circuit s, signals . * Provisioning connectivity, logical addressing, space and capacity. * Activity reporting. * Project work as assigned. * Completion of workload checklists. * Understanding of Cable testers, Meters and various Data Network test equipment . * Professional follow up and customer service skills. * Ability to communicate with highly technical user teams NetProv, Engineers. * Excellent computer skills and ability to learn in-house systems.

MASON TECHNOLOGIES INC, Hauppauge, New York 2006 Telecom Cable Infrastructure Technician

May 2005- June

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Field engineering Services. Telephone Installations and Repair Technician. Tip and Ring POTs Line inside Wiring. Structured Cabling Installations (Fiber, Cat6, Cat5, Cat3) Wireless Site Surveys and Installations. Telecom Services (Installs, Upgrades, Support). Demark extensions for (DSL, T1, T3, 56k, ISDN) to the CPE or RJ11-RJ45 Jack. Solid knowledge and hands on experience with cabling, punch down, 66/100 block punch down. * Tested, Installed, Certified Telco Circuits. * Experienced using Telco testing equipment, digital meters, Fluke, VOMs, Firebe rd. Acterna Fireberd 8000. * Able to Terminate Cable and troubleshoot for Dial Tone, line problems, shorts, open, ground. * Both Inside Wiring Support for Residential and Commercial Sites * DSL, ADSL, SDSL, Cable Router, Switch installer. * CCTV and camera installations, coax business residential. Intellimark-IT, Coppell Texas (Headquarters) July 2004- May-2005 Field Engineer/Technician- NY, NJ, PA Tri-State Area (Field Engineer) * Installed and Configured Routers, Hubs, Servers, PC's, Printers, Modems, Ha rd Drives. * DSL ADSL SDSL Router installer/technician. * PC hardware and Software installation, maintenance and support at office a nd home sites. * Installed 802.11 Access Points Antennas, and Gateways, converted PC's to a ccept 802.11 Transmissions in a WiFi broadband environment. * Experience implementing POS and Register Systems in WAN Retail and office environment. * Surveyed users PCs printers and connectivity & determined future network upgra des. * Upgraded/converted Network from Token Ring to Ethernet at commercial sites. * Tested & supported User Network/Equipment after conversions. * Tip and Ring Technician in the telecommunication field. Pulled, tested, toned, & troubleshot inside wiring the Demark to the CPE or telephone jack at custome r premises. * Experience in structured cabling systems and EIA/TIA 568B standards. * Installed/ran low voltage cabling & terminated Cat5, Cat6, Coax, Fiber. * Assisted in the installation/splicing of Fiber Optics. * Exposure to WAN technologies such as Frame Relay, T1, Fractional T1, 56K, and related equipment. * Understanding of desktop Operating Systems including Windows 95, 98, 2000 Wind ows NT and MS Office products. * Submitted daily reports for maintenance and documentation reports. * Able to work as a team player, excellent oral and written communication skills . Lloyd Staffing, New York, NY Dec 2001- July 2004 Data & Telecommunications - (Field Engineer) * Installed, configured Cisco Routers, performed IOS Loads at remote user's loca tions. * Surveyed user sites of PC/Network & determined future upgrade equipment includ ing budget estimates * Maintained/repaired router configuration for users

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Recovered /Uploaded Cisco Router IOS files via telnet using Laptop IP Cutover and Cisco Password Recovery Documented all upgrades, configurations and repairs of Cisco equipment Protocols: TCP/IP, ISDN, Frame Relay, Asynchronous Transfer Mode (ATM)

JP Morgan Chase, Somerset, NJ May 2000-Dec 2001 Network Lan/Wan Support Analyst * Provided full third level Connectivity support for Chase's National, Enterpris e 24/7 Main Data Network Center. * Ensured proper and full Engineering/Technical support of Main Data/Network Cen ter to operate at peak performance. * Interfaced With NCC, Help Desk, Operations and Admin departments in order to r esolve Network/Data and connectivity issues, both at LAN, WAN level * Generated calls to Vendors in order to troubleshoot, escalate, all outstanding Networks issues * Used various tools to test, generate signals, and monitor Network traffic/band width * Completed in-house installations/implementation and removal of new and outdate d systems * Installed/Mounted/Cabling of NT, Unix, Annex Sun, Servers, Hubs, Switches, Rou ters, NetScouts Monitors, Sniffer Probes * Monitored Network traffic * Used Windows based Spectrum and Tivoli Systems to monitor and troubleshoot Net work * Performed all Upgrades, Moves, Adds and Changes to the Network Environment * Installed/ran & terminated punch downs, patch panel, demark, cat3 cat5, coax * Protocols TCP/IP ARP, BGP, OSFP, RIP. Routing, DNS, Proxy, IP, Firewalls * Worked with T3, fractional T3, T1, fractional T1, ATM and Frame Relay & Voice over IP * Hardware Environment: Cisco Routers, Bridges Switches- Servers, Bay, Wellfleet , 3Comm Routers, Cabletron, Synoptic Hubs, Racal Milgo, Larsecom, Vitalink, Par adyne, DataComm DSU/CSU, Multiplexers, Sniffers. IBM Routers, Bridges, Bytex, ID NX, CNT, Andrew, Tandem Systems, IBM Mainframes AS400 GOLDMAN SACHS - New York, NY Jan 1998-May 2000 Network/Lan Engineer & Project Manager - Infrastructure & Migrations * Project Manager of Departmental Move Add Changes for 100+ user * Implemented/supported full network of Goldman Sachs infrastructure at NYC loca tion * Configured/installed/supported Cisco LAN Switching devices with proper codes, modules upgrades. Cisco 5000-5900 series Switches * Knowledgeable in networking infrastructure protocols and topologies in a LAN/W AN environment * TCP/IP, Ethernet, Fast Ethernet, Gigabit Ethernet, Switching, Routing - RIP * Installed NT, Unix, Annex Servers, Netscouts monitors, amphenols, cat five, an d fiber connections * Liaison to cable Engineering & System Administrators for network communication servers * Troubleshot connectivity issues at both user/end and Cisco switch/end levels * Implementation of MAC orders for end users and System Administrators * Research/Adhere to procedures for proper equipment maintenance * Support, Implementation, troubleshooting, Migrations, MACs, Project Management * LAN Desktop Support, Data Center, cabling, Rack/Cabinet mounting of equipment * Lead team of union workers (electricians, carpenters, movers) and keep them fo cused on the goal of migrating user's equipment. Vendor/Contractor interaction f or equipment support * Tested Equipment Use of Network troubleshooting tools, Flukes, Compass, signal

/tone generators, Reflectometer (OTDR), Merrill Lynch - Jersey City, Princeton, NJ July 1995-Dec 1997 Infrastructure Support Network Technician - LAN/WAN-SNA * ETHERNET LAN- Full support and maintenance of all network related equipment. * IP/IPX addresses, LAN drivers, NIC cards, Twisted pair Cat.5, upgrades. * (FLASHING) of EMME-bridge cards, segment implementation for future. * Growth, documentation. Cabletron Hubs, MRXi 24 port hubs and network components. RJ45 patch panel, WAN Routers transceivers, and fiber optics . * DST SNA support terminals (IBM) via Paradine MUX over T1's. IDNX SYSTEM. * SPECTRUM MONITORING SYSTEM- Viewed hubs, segments, ports and detected alarms and outages. LANALYSER-for WINDOWS. * Maintained all Servers, Gateways, Routers and SNA Mainframe services * Interface with Lan Analyst, Network and Desktop technicians in order to expedi te service issues * Maintained user off-site application, connectivity, access, and password issue s via telephone. * Escalated service calls as requested per users and the Merrill Lynch Help Desk Smith Barney, New York NY December 1993-May 1995 Data Technician -LAN Citibank, Weehawken, New Jersey. April 1991-Nov.1993 Network Technician Operator - Help Desk Shearson Lehman Brothers, New York, NY y 1990-Feb 1991 Data Communications Technician - SNA/LAN Januar

EDUCATION: Network Training Institute, Rahway, NJ, CISCO CCNA Certificate - 2001 Metropolitan Institute of Network Tech, Jersey City, NJ, IBM SNA Certification 1991 The Chubb Institute, Jersey City, NJ, Network Operations Certification - 1990 DeVry University, Woodbridge, New Jersey, Associates in Electronics Systems Tech - 1980