SONYA R BAILEY 540 Black Angus Drive * Garner, NC 27529 * 919-332-9067 Cell * sb1303546@westpos t.

net AP MANAGER/PROJECT MANAGER/IMAGING SUPERVISOR/TRAINER/HELP DESK SPECIALIST Results-driven, self motivated professional with solid experience supporting and supervising a number of team members across various groups in a corporate environment. Detail-oriented with strong problemsolving and excellent analytical skills and a track record of optimizing productivity while reducing costs. Well-developed team bui lding and leadership strengths with experience in training and coaching coworkers. Work with customers, suppliers, and coworkers at all levels. Highly motivated and goal oriented as demonstrated by completing studies toward Masters Degree in Business Administ ration, set to graduate with honors in 2012 concurrent with full-time, progressive business experience. PROFESSIONAL EXPERIENCE ABB INC, Cary, NC * 2009 to Present AP Supervisor (April 2009 - Present) Currently supervising a staff of approximately 25 associates (11 Onshore and 14 Offshore) in a Shared Accounting Center that handle both Third Party and Intra Company Payables. * Reduced the invoice backlog within first two months of employment from 20 days to 1.5 days. * Initiated daily email updates and routine staff meetings which increased emplo yee engagement within the team. * Established KPI measurements for the group. * Conducted BasWare and continuing education seminars for the business units. * Participated in weekly implementation calls during the SAP project implementat ion. * Responsible for the account management of Diversified Information Technology ( Morrisville), RECALL (Sweden) and Tata Consultancy Services (India); three back office providers. * Instituted a reward and recognition program that resulted in cohesion amongst team members through team building activities. STOCK BUILDING SUPPLY, Raleigh, NC * 1999 to 2009 Achieved fast track promotions to positions of increasing challenge and responsi bility. AP Manager (July 2008- April 2009) Supervised a staff of approximately 30 associates in a Centralized Shared Servic es department for large building materials

provider. * Held management responsibility for Document Imaging, Training, and Production Payables teams. * Managed the technical infrastructure of the Shared Services department includi ng equipment orders, repairs, computer set ups and destructions, and the pursuit of new technologies. * Reviewed and approved all of the policies and procedures developed for the Sha red Services department. AP Supervisor/Project Manager (June 2006 -July 2008) Selected to manage the Document Imaging and Training teams participated in the l aunch of a new time clock system, and consulted on the creation of the Credit Services department. * Held responsibility for equipment maintenance and contract renewals. * Managed the set ups and deactivations of telephone extensions and voicemails. * Managed the day to day operations of the facility. AP Trainer (May 2005 -June 2006) Created the training curriculum for the Accounts Payable department. * Developed lesson plans, syllabi, assessments and certifications for new hire a nd refresher lessons. * Trained over 100+ associates in year's time. Approximately 20 moved into a Te am Lead or supervisory roles within the department. * Conducted Microsoft Live Meeting webinars to train the store locations on the new imaging system (Stellent). EDUCATION & CREDENTIALS Affiliations * Former Secretary, NC IAPP Chapter Certifications * Obtained various leadership certifications and trainings during tenure at Stoc k Building Supply * Help Desk Certification Education * Bachelors of Science - Business Management University of Phoenix * Pursuing Masters in Business Administration University of Phoenix