Patricia K. Ballard 276 E.

Los Angeles Avenue Unit-A, Monrovia, CA 91016 Home: (626) 930-0715 Cell: (626) 234-1047 Summary of Qualifications Over 10 years of sales experience in the furniture and design industry. As an en trepreneur for five years I owned a children's clothing store. There I learned t he ends and outs of business from more than just a customer service stand point. I was behind the scenes, merchandising, purchasing and selling goods. Currently seeking an outside sales representative position or part-time position where I can bring my experience to help grow the company. Education San Diego City College Associate Art Degree Business Management/Marketing San Diego State University B.A. Business Management Experience La-Z-Boy Furniture Galleries Assistant Manager 2002 - Present Duarte, CA Drive, administer and increase sales, operational efficiency, and customer servi ce by creating a team atmosphere through motivation, example, coaching and train ing from a nine to six person sales force in a commission sales environment. Wor king alongside higher management and the sales staff to create an exceptional cu stomer experience through a change in sales culture from greeting, to closing, t o following up, and immediate resolution of customer issues resulting in overall customer satisfaction. Firestone Associate, Inc. 2001 - 2002 Independent Sales Representative Los Angeles, CA Represented 39 high-end home accent and furniture lines, while building and main taining a great relationship with retailers and factories. Three to five sales p resentations everyday, including a mock display set up of goods depending on ret ailers and power point presentations to upper management to encourage purchasing of products to be sold. Increased vendor sales in the territory of Beverly Hil ls, West Hollywood and West Los Angeles by maintaining relationships with retail ers at beauty stores, drug stores and home furnishings stores, respectively. BKM 1999 - 2001 Rental Sales Associate Torrance, CA

Serviced already established accounts and opened up new accounts. Reviewing and analyzing monthly billing, and credit approval. Account billing and all exchange s. Set up a major account with Raleigh studio in Manhattan Beach and provided fu rniture for the studios top budget movies as well as rental office furniture for Yahoo which generated ten thousand per month.

Globe Furniture Rental 1996 - 1999 Account Executive Hollywood, CA

Developed corporate pricing program and assisted clients with floor planning and designs. Expanded existing territories in from Calabasas to Hollywood, to up to $50,000 per year. Located on the Raleigh Studio lot, I worked on set design and rented office furniture to popular shows like, Ally McBeal, My Wife and Kids an d The Practice by assisting customers on a daily basis. Brooke Furniture Rentals Sales Representative 1990 - 1996 Beverly Hills, CA

Developed the Los Angeles, Beverly Hills, Hollywood, and West Hollywood areas an d increased the sale volume to $150,000 per year. Worked on the largest corporat e apartment, Park La Brea by providing rental furniture and designed the apartme nts. Met delivery for Park La Brea, set up inner decor, bedding, linens, picture s and all accessories needed to make the environment more homely. Maintained exc ellent customer relations with clients. Second Lullaby Children's Store 1986 - 1992 Owner/Buyer/Marketing Pasadena, CA Set up brand new store for children, provided clothing, furniture, toys and bedd ing of both resale and new merchandise. Shopped vendors in the Downtown Los Ange les area to bring in new goods for my store. Created fliers and other marketing/ advertising materials to generate new business. Employed, two sales associates to help maintain store while I was out. Computer Skills Microsoft Windows XP/ Windows Vista Microsoft Office, Word, Excel and Power point