Syhieda Simmons 3 Zachary Lane #25 Yardville, NJ 08620 609-456-6987 ss12817bc@westpost.

net Key Skills Office Skills: Telephone & Front Desk Reception * Customer Service * Filing Database & Records Management * Executive & Administrative Support * Excellent speaking ,writing, a nd overall communication skills * Extensive knowledge of Medicaid, and Medicare, and other private insurances authorizations for HMO and PPO also exercising kno wledge of medical terminology and ICD-9 / CPT codes

Reports & Spreadsheets * Complaint Handling * Data Entry (75 WPM) Computer Skills: Word * Excel * PowerPoint * Access * Visio * Outlook * Windows Vista/XP * Window s Vista/XP * Knowledgeable of Billing and Coding-Pathways,Allscripts,Ultiview,Pa ssport One Source, and FloridaShare,PNC, and Dermcoder Professional Experience Windsor Dermatology (East Windsor, NJ) * Billing Specialist 5/10 to 2/11 * Posting of line item payments and patient payments into the billing system, po sting of declines, charge corrections, and preparation of daily deposits and rec onciliation/audit of posted transactions. * Reviews insurance EOB and posts payments to billing system. * Posts payments and ensures allowances, adjustments, and write-offs are posted correctly. * Perform check payment reconciliations and complete daily deposit reports. * Reconcile electronic lockbox transactions along with cash handling including d aily deposits. * Posts declines and process appeals * Investigate unidentified cash and resolve misdirected payments. * Process charge corrections , ensure balancing in accounts payable database

CFG Health Systems- Haven Home (Trenton, NJ) * Executive Assistant 1/08 to 3/10 * Assist the Program Director in day to day office management, including adminis trative and clerical duties. * Responsible for maintaining unit. Make arrangements for conferences and traini

ngs including preparing materials. * Update and maintain various statistical records including HR employee files fo r state licensing inspections * Responsible for ordering general office supplies and updating inventory * Sort and distribute office mail * Develop and maintain relationships with internal and external clients through oral and written communications. * Manages office details by relieving the Program Director of routine requests a nd matters * Composes documents, reports, memos, forms and spreadsheets. * Accurate data entry of ICD 9 and CPT 4 codes including, charge entry, posting charges and adjustments

Princeton Healthcare Systems (Princeton, NJ) * Patient Account Representative 2/ 07 to 1/08 * Work aging reports daily * Initiates contact with patients to follow up on unpaid accounts * Corrects and resubmits claims as needed * Answers incoming calls from patients and respond to any questions promptly * Utilizes multiple information systems & resources to research account or claim status * Resolve account nonpayment issues resulting from invalid coding, missing docum entation, and other miscellaneous reasons for non-payment. * Contributes to department month-end goals

Home Front (Lawrenceville, NJ) * Administrative Assistant 4/04 to 2/07 * Respond to inquiries from clients and public about homelessness prevention ser vices. Assess needs of clients and refer them to appropriate services available throughout the community. * Open, sort, and distribute incoming correspondence, including faxes and email * File and retrieve corporate documents, records, and reports. * Greet visitors and determine whether they should be given access to specific i ndividuals.

* Perform general office duties such as ordering supplies, maintaining records m anagement systems, and performing basic bookkeeping work.

* Prepare agendas and make arrangements for committee, board, and other meetings . * Make travel arrangements for Director

Diabetes & Endocrinology (Hamilton, NJ) * Medical Receptionist 1/00 to 1/02 * Schedule and confirm patient diagnostic appointments, surgeries and medical co nsultations. * Screen and prioritize a high volume of calls, manage medical records, and coll ect patient co-payment * Communicate laboratory test results and surgeon's instructions to patients, an d obtain insurance authorization from major insurance carriers following extensi ve communication of patient histories

Summit Bank (Dayton and West Windsor, NJ) * Bank Teller 1/98 to 1/00 * Balance cash daily * Process cash withdrawal, deposits, and check cashing etc. * Answer questions regarding checking and savings accounts or other bank product s * Open new accounts and admits customers to safe deposits boxes * Resolve issues and problems customers may have with accounts

Financial Services of North America (Hightstown, NJ) * Credit Card Specialist 1/ 97 to 1/98 * Complies and verifies customers' identity with customers' credit report * Receives credit applications and verifies information on cards and application s to detect errors * Verifies customer account balances to expedite issuance or renewal cards. * Answers customer complaints or questions in call center atmosphere Education Colorado Techincal University (Boulder, CO) AS in Criminal Justice, 2008 1997-West Windsor Plainsboro High School South