ANGELICA ALVARADO 3333 Weslayan Street #1336, Houston, Texas 77027 713.838.5877 angelica1025@me.

com

QUALIFICATIONS SUMMARY Dynamic, competitive, and innovative professional with hands-on experience in sa les, marketing, administrative, and radiology fields. Adept at providing first-r ate client service as well as handling responsibilities to meet diverse customer needs; excel in new business development. Dedicated, focused, and highly organized; able to maintain confidentiality and i ntegrity of information at all times. Accustomed to providing effective leadersh ip and consultative sales approach in a fast-paced, progressive environment. Equipped with outstanding presentation, negotiation, and communication abilities ; expert at building top-producing relationships with diverse customers.

NOTABLE ACHIEVEMENTS Rendered unsurpassed leadership skills in overseeing sales operations of the 5th largest x-ray manufacturer in the world as territory sales manager. Successfully generated revenue by $700K worth of equipment within seven months of employment through effective consultative selling approach.

RELEVANT SKILLS Sales and Marketing Served as a liaison between Advanced Diagnostics and Memorial Hermann Lt ac/Spring Shadows; demonstrated the value of quality purchases to customers. Demonstrated and executed in-depth understanding of sales and marketing techniques, strategies for building strong client base, and systems that facilit ate consistent follow-up and foster customer satisfaction. Displayed leadership and was involved with the installations and applica tions of all equipment installs. Collaborated with the radiology department in order to facilitate a smoo th transition of new product within hospital setting. Conducted research regarding industry competition to refine and strength en marketing techniques. Secured positive relationship with residents, relatives, staff, and othe rs across the community. Successfully coordinated Regional AHRA meeting. Attended all tradeshows, state and local radiology conferences, includin g AHRA, RSNA, Concepts in Contemporary Cardiology, CCC, ACC, and TSRT. Customer Service Managed customer service initiatives that resulted to increasing custome r retention levels and customer satisfaction levels within highly competitive ma rkets Identified clients needs to ensure the delivery of quality customer service; olved customer complaints and attended to all inquiries in a prompt manner.

Administrative Management Effectively led and supervised technologist tasked to arrange schedules and transportation of patients. Designed, developed, and implemented quarterly performance improvement p lan and presentation. Attended and participated in Medicare review meetings, patient admission s, family counsel, discharge planning. Performed accounting duties, such as reconciliation of bank statements, payroll, bookkeeping, and invoicing. Ensured accurate and confidential maintenance of records of all equipmen t and inventory. Conducted data entry through the use of Microsoft Office Suite (Excel), Lotus, and QuickBooks Pro

WORK HISTORY Territory Sales Manager ~ SHIMADZU MEDICAL SYSTEMS, HOUSTON, TX ~ 2008-Present Cardiac Cath Lab Technologist ~ DETAR HEALTHCARE SYSTEMS, VICTORIA, TX ~ 2006-20 08 Radiographer ~ ADVANCED DIAGNOSTICS, HOUSTON, TX ~ 2005-2006 Administrative Assistant to VP of Operations ~ RG TRUCKING, TEMPLE, TX ~ 1997-20 03

EDUCATION Associate in Applied Radiologic Technology ~ WCJC RADIOLOGIC TECHNOLOGY PROGRAM, WHARTON, TX ~ 2005 Certificate in Phlebotomy ~ WHARTON COUNTY JUNIOR COLLEGE, WHARTON, TX ~ 2003

PROFESSIONAL AFFILIATIONS Association for Medical Imaging Management (AHRA) American Registry of Radiologic Technologists (ARRT) Houston Young Republicans

ACTIVITIES Partners in Caring ~ Member of United Way Fundraising Employee Appreciation Committee ~ Spring Shadows Activities Volunteer