Debra Eberhart Long Beach, CA 90808 Phone: 925-580-7004 Email:de13976c4@westpost.

net Experienced leader with ability to provide team leadership, drive performance an d program improvement, develop collaborative partnerships and build relationship s with a shared sense of purpose. SKILLS * Self-starter with strong financial skills and budgeting experience * Demonstrated marketing and fundraising expertise * Proven ability to build consensus among community partners and staff * Experienced project manager with ability to create systems/processes * Strong interpersonal and confident public speaking skills WORK EXPERIENCE AND ACCOMPLISHMENTS BOYS & GIRLS CLUBS OF SAN FRANCISCO, San Francisco, California Director of Program Services (1/2008 - Present) * Directed/managed overall operations of two Clubhouses with primary responsibil ity for oversight of community relations, ensuring consistent standards for Club house programs and services, facility maintenance, personnel management (recruit ment, training and coaching), volunteer management, overseeing annual budget dev elopment, managing financial resources, and membership/program administration. * Provided leadership to Clubhouse Directors, Citywide Managers, Database Manage r and their teams by helping them identify and define annual objectives for year ly planning processes. Supported their efforts in program implementations and g rant management; provided one-on-one supervision and coaching; conducted annual appraisals and helped them achieve personal leadership goals. Ensured quality im provement of programs by overseeing program evaluations and monthly reports; com piled monthly statistical reports reflecting all activities, attendance and part icipation. * Developed agency wide model for Outcomes Measurement: Created and implemented processes to evaluate programs and service standards to ensure program "Commitm ent to Quality" while assessing program effectiveness/impact. Results published in agency brochure, annual report and website. * Developed and facilitated Customer Satisfaction processes for nine Clubhouses and Camp Mendocino (serving over 16,000 members annually) that contributed to ov erall improvements in programming and evaluation. Resulted in enhanced grant su bmissions and national recognition for five "programs of excellence awards" in p ast two years. * Worked closely with Vice President of Finance and key staff to develop annual program-specific and organizational budgets for three Clubhouses and two Citywid e Departments. Controlled expenditures against an annual budget of approximately $1.2 million. * Worked with Senior Management Team to develop five year strategic vision that allowed stakeholders to understand the short-term future of the organization, it s programs, and key success factors. * Worked with Development Department to identify and prepare federal, state and private grant proposals to assigned areas of responsibility. Oversaw grant/fund ing opportunities and grant reporting processes. Networked with funders and iden tified funding resources. Responsible for bringing in $350,000 in budget relievi ng grant money. * Demonstrated success establishing and fostering strong partnerships with trust ees, board members, public officials, and members of the community. AXIS COMMUNITY HEALTH, Pleasanton, California Director, Program Development and Education, Adolescent Programs (4/2001-1/2008) * Charged with the creation and implementation of new adolescent department in a full service medical clinic. Services included: on-site and school based interv ention and treatment; community based prevention services to five school distric

ts and other community based organizations. * Increased services each year through strategic planning, budget development/ov ersight, targeted sales/marketing/networking, grant writing/management, collabor ative partnerships and project development. * Successfully evaluated program requirements and results, identified deficienci es and potential opportunities, developed innovative cost-effective solutions fo r enhancing program effectiveness, addressed community and client needs, and imp roved overall client satisfaction. * Recruited, hired, trained, and led a creative and compassionate team of profes sionals to successfully represent and implement evidence based programs in a var iety of agency and community settings. * Developed and conducted trainings for all behavioral health staff including, b ut not limited to: intake and assessment, multi-cultural diversity training, tr eatment planning, and file audit. * Worked closely with Director of Adult Drug Treatment to provide oversight and direct services to adult programs. Adult programs include PC1000, Prop 36, and A dult Drug/Alcohol Recovery Program (DARP). * Engaged Alameda County Behavioral Health Services, local communities, collabor ative partners, and clients to develop, implement, evaluate, and sustain prevent ion, education, intervention/treatment programs. * As a result: * Developed policies and procedures, training materials and curriculum for all a dolescent programs. * Developed successful collaborative relationships with five school districts le ading to the creation and implementation of evidence based summer school classes for students at risk of failing. * Developed, with Dublin Unified School District, an "Academic Bridge Program" t o address needs of students who, without intervention, would fail ninth grade. Included ten week parent education programs and five semesters of hands-on adole scent decision-making skills classes. * Developed creative and efficient contracts to maximize spending of county fund ing, using evidence based programs to address the needs of adolescents and their families in prevention/treatment. * Developed, implemented, and evaluated creative programs using Community Develo pment Block Grants to address adolescent prevention and treatment needs in Pleas anton and Livermore. * Established partnerships with local communities, school districts, police depa rtments and faith based organizations to increase awareness and develop preventi on/intervention methods for at-risk adolescents. Our team received a Proclamati on Award from the City of Livermore. * Participated in behavioral health policy and procedure assessment designed to enhance services, resulting in initial award and renewal of two consecutive thre e year accreditations (the highest award) from the Commission for Accreditation of Rehabilitation Facilities (CARF) for our agency. * Conducted research project designed to measure success of decision-making skil ls classes in two alternative high schools. Project earned "Project of Distincti on" award from St. Mary's College of California. Special Project Manager, Medical Clinic Redesign (1/2003 to 10/2003) * Assigned by CEO as Project Manager for federally funded medical clinic redesig n project in 2003, while simultaneously functioning as director of adolescent pr evention and treatment programs. * Managed diverse six person project staff during three separate off-site traini ng sessions, and 60 medical staff during project research and implementation of redesign. * Gathered and evaluated all data; presented findings to executive staff; worked with project team and clinic staff to address issues and enhance service to pat ients. * Resulted in decreased wait time for patients and increased revenue for medical

clinic. Program Director, Domestic Violence Program (1/2002 to 1/2003) * Assigned by CEO to redevelop and expand existing, but flawed domestic violence program, while simultaneously functioning as director of adolescent prevention and treatment programs. * Responsible for public relations, program marketing, recruitment, hiring, and training of all staff. * Responsible for program compliance with regulatory agency, Alameda Probation D epartment. * Resulted in over 30% more referrals by the court and increased revenue for the agency. ADDITIONAL WORK HISTORY Project Management/Bookkeeping/Administrative Director, ProVision Real Estate, A ntioch, CA: 1997-2001 Office/Production Manager, Prescript Pharmaceuticals, Pleasanton, CA: 1996-1999 Office Manager, Infant Advantage, Pleasanton, CA: 1994-1996 Director of Administration/Production, A.T. Kearney Management Consultants, Redw ood City, CA: 1990-1994 Training Coordinator, Booz Allen Hamilton Management Consultants, San Francisco, CA: 1985-1990 EDUCATION, LICENSES, AND CERTIFICATIONS Bachelor of Arts in Human & Community Services-St. Mary's College of California, Moraga, CA Registered Addiction Specialist (RASi)-Breining Institute, Orangevale, CA Certification in Chemical Dependency Studies-California State University East Ba y, Oakland, CA Certified Facilitator-The Parent Project(R) Organization, Boulder City, NV Certified Facilitator-WhyTry? Organization, Ogden, UT Certified Anger Management/Domestic Violence Facilitator-Anderson & Anderson, Oa kland, CA Certified Prevention Specialist-CSAPT, Oakland, CA PAST AND PRESENT PROFESSIONAL ASSOCIATIONS President, Board of Directors, Ascot Alta Vista HOA - Moraga, California Board of Directors, Youth United, Unite 4 Life-Suicide Prevention-Livermore, Cal ifornia Board of Directors, School of Worship Rock-Moraga, California Member, Rotary International-Tri-Valley, California Member, Castro Valley Community Action Network-Castro Valley, California REFERENCES AVAILABLE UPON REQUEST