Jonathan E. Turner, Ph.D. 18507 Canoe Brook * San Antonio, TX 78258 512.921.6200 * jt13d311a@westpost.net www.linkedin.

com/pub/jonathan-turner/5/536/72 OBJECTIVE An executive-level talent management, organizational effectiveness, or leadershi p development position PROFILE *Experienced in executive and leadership development, executive assessment cente rs, succession planning, high-potential programs, talent movement and search, ch ange management, organizational design, 360* feedback, employee surveys, team de velopment, executive on-boarding, performance management, competency modeling, a nd balanced scorecards *Managed executive and leadership development team for large insurance/financial services organization *Managed internal OD consulting group for mid-sized financial services organizat ion *Managed talent management processes for sales division of global technology org anization *Extensive experience working with senior executives and external partners *12+ years of organization development/talent management experience EXPERIENCE 2008-2011 USAA, San Antonio, Texas (22K employees, $17B annual revenue, insurance/financia l services, 132nd on Fortune 500) EXECUTIVE DIRECTOR, LEADERSHIP DEVELOPMENT *Instituted a best-in-class succession strategy at senior executive levels *Designed and orchestrated all major talent review discussions at the C-level *Created and implemented an executive development talent strategy *Established the organization's first-ever 'Talent War Room' and supporting tech nology *Implemented multi-generational leadership pipeline high-potential programs *Developed strong relationships with the senior HR business partners *Led department of 20 leadership development professionals and managers responsi ble for all core leadership curriculum 2005-2008 Dell, Inc., Austin, Texas (90K employees, $60B annual revenue, technology, 38th on Fortune 500) SENIOR CONSULTANT, TALENT STRATEGY *Managed strategic talent management processes across the Americas sales region *Facilitated leadership succession planning and identification of high-potential s *Managed executive coaching relationships with external coaching network *Designed and implemented human capital metrics at the business unit level *Provided advanced organizational design and change management consulting *Strategic partner and liaison to the global talent management function *Managed the executive promotion process 1999-2005 CUNA Mutual Group, Madison, Wisconsin (5K employees, $3B annual revenue, financi al services) ASSISTANT VICE PRESIDENT, ORGANIZATIONAL EFFECTIVENESS *Developed corporate human capital metrics strategy for balanced scorecard *Implemented executive succession planning for chief officer and senior executiv

e roles *Implemented executive assessment center for selection and development of execut ives *Designed and implemented 360-degree feedback at all levels including Board feed back to CEO *Designed and implemented online performance appraisal and development planning system *Led all major employee survey and benchmarking activities *Responsible for manager and employee communications around major HR initiatives *Provided change management direction of major organizational strategic initiati ves *Responsible for corporate-wide recognition and mentoring programs *Led team of 6 internal organizational effectiveness consultants CUNA Mutual Group, Madison, Wisconsin MANAGER, ORGANIZATIONAL DEVELOPMENT *Responsible for major organizational change initiatives including online traini ng, employee selection and personality assessment systems *Designed and managed organization-wide leadership surveys / action plans in sup port of leadership development and culture change initiatives *Implemented and conducted validation studies on selection instruments for sales positions *Implemented online training programs for leadership and team development 1998-1999 INDEPENDENT CONSULTING General Electric, Capital Division, Richmond, Virginia CONSULTANT *Generated employee 360* feedback reports *Provided department level feedback GEICO, Inc., Virginia Beach, Virginia ASSESSOR / TRAINER *Evaluated job applicants using a simulated role-play assessment *Trained and evaluated GEICO employees for the position of Assessor Star Mountain, Inc., - United States Postal Service (Client), Hampton, Virginia CONSULTANT *Developed a customer service competency model *Analyzed client interviews for behaviorally oriented competencies Center for Pediatric Research, Norfolk, Virginia STATISTICAL ANALYST *Performed database management and statistical analyses using SPSS *Developed new performance measures and processes for pediatric healthcare provi ders EDUCATION Old Dominion University, Norfolk, Virginia Ph.D. Industrial / Organizational Psychology Old Dominion University, Norfolk, Virginia M.S. Psychology Trinity University, San Antonio, Texas B.A. Psychology

COMPUTER PROFICIENCIES Success Factors, PeopleSoft, SPSS, Online Survey Tools, SmartBoard, and MS Offic e PROFESSIONAL MEMBERSHIPS AND PRESENTATIONS Member: Society of Human Resource Management Presenter: Society for Industrial and Organizational Psychology American Psychological Association American Society for Training and Development Conference Board's Talent Management Strategies Conference REFERENCES Available upon request.