ANDREW E. ADAIR 994 Northrope Drive * Atlanta, GA 30324 * 404-435-5529 (c) * aaf83952@westpost.

n et

If your company can benefit from 15-plus years of extensive retail management an d an individual who is customer-focused, profit-driven and motivated to coach and develop staff to achi eve corporate expectations, please take a moment to review my enclosed rsum. As a talented leader, I have achieved success in hiring top store-level personne l and empowering my staff to reach their full potential. Fostering a positive environment has proven profitab le to my previous employers as proven by my track record of increasing revenue and reducing operation costs. My leadership has led to some significant deliverables including: * Ability to direct daily operations of large retail facilities encompassing P&L management, purchasing, marketing, sales, human resources, budgeting/financial management, and facilitie s management. * Upon opening PETSMART store, exceeded projected weekly sales volume by 160% wi thin a six-month period. * Achieved recognition as National Store of the Year amongst 600 stores nationwi de. * At BOAT AMERICA CORPORATION grew revenue to 75% of annual goal, increased gros s sales 12% over prior year and doubled profitability by adhering to strict budget guidelines and strat egies to reduce operating expenses. * Increased monthly profit by $12,000-$15,000 at PETS SUPPLY PLUS through succes sful efforts in cultivating strong vendor/customer relationships, maintaining cost controls, str ategic merchandising and hands-on management. As you examine the credentials of prospective candidates, please consider these and the other tangible contributions I have made. I define myself as a determined and career-oriented individual who excels at eve ry given challenge. I would greatly enjoy the opportunity to sit down with you personally and discuss how I can be of value to your retail management team. Please call me at your earliest convenience. Thank you. Sincerely,

Andrew E. Adair Enclosure ANDREW E. ADAIR

994 Northrope Drive * Atlanta, GA 30324 * 404-435-5529 (c) * aaf83952@westpost.n et RETAIL OPERATIONS/SALES MANAGEMENT Business Development ~ Staff Management ~ Sales ~ Revenue & Profit Optimization ~ Customer Service Proven Track Record of Creating Customer Focused Environments, Managing Operatio ns in Large Retail Facilities and Leading Teams to Exceed Revenue Goals. Accomplished manager with 15+ years experience directing all aspects of retail o perations from store design/layout and staff hiring/development to merchandising, inventory control, sales, and customer retention. History of success cultivating brand-loyal customers with attentive customer ser vice and strategic merchandising. Maximized profits with judicious management of inventory, expenses, shrinkage, a nd labor. Core Competencies * STRATEGIC MERCHANDISING * PURCHASING MANAGEMENT * INVENTORY ANALYSIS/CONTROL * P&L MANAGEMENT * FRONT/BACK STORE LOGISTICS * PROCESS/SERVICE IMPROVEMENTS * SUPPLIER/VENDOR RELATIONS * PRODUCT INTRODUCTION/DISPLAYS * REVENUE GENERATION * STAFFING AND SCHEDULING * WORKFLOW OPTIMIZATION * EMPLOYEE RELATIONS/TRAINING PROFESSIONAL EXPERIENCE PETSMART " Atlanta, GA Operations Manager (2000-2008) $3.7 billion specialty retailer for pet services and solutions Directed daily operations of retail store with focus towards employee satisfacti on, establishing/maintaining client rapport, increasing revenue and achieving organizational success. Led a managem ent team and staff of 35 employees with full personnel responsibilities and the challenge to create and maintain a productive and positive work environment. With full P&L responsibilities, assessed and reported on over/shor t loss prevention, managed inventory, merchandising, stock replenishment and a $1 million annual budget. Key Accomplishments * Spearheaded successful turnaround efforts in employee morale and retention thr ough hands-on training, implementation of corporate programs and staff motivation. Gained a solid understanding of staff talent through one-on-one meetings, encou raging an open door

relationship, and providing opportunities for career enhancements. Efforts resu lted in 90% employee retention improvements. Assessed internal talent pool to determine best employee-to-position compatibil ities and trained/crosstrained employees accordingly. * Increased community awareness and promoted sales/services by orchestrating maj or events including festivals, fundraising programs and pet adoptions. Achieved 10-15 pet adoptions per weekend. Consistently exceeded bi-annual fundraising goals by a minimum of 20%. * Recognized as National Store of the Year amongst 600 stores nationwide. Upon opening the store, exceeded projected weekly sales volume by 160% within a six-month period. Maximized sales and maintained inventory of high volume store by implementing r esupply plan and improving processes. Acknowledged as nationwide store with lowest percentage of pet loss. BOAT US/BOAT AMERICA CORPORATION " Atlanta, GA Assistant Store Manager (1999-2000) $1.6 million boating supp ly company serving both consumer and wholesale marke Brought onboard as one of two-key holders and profit center decision-makers with full P&L and operations management authority of 8,000 s.f. store. Managed daily activities of a twelve-member team, overseeing high dollar orders, sales initiatives, purchasing, report development/analysis, shipping/receiving, establ ishing policies/procedures and governing customer relationship development/management. Key Accomplishments * Grew revenues to 75% of annual goal and increased gross sales 12% over prior y ear. * Created additional sales demand through effective redesign of sales floor, whi ch maximized visual merchandising. * Ensured repeat business/client satisfaction by combining confident communicati on skills with enthusiasm and a demonstrated ease in conversing/servicing diverse clientele. PETS SUPPLY PLUS " Atlanta, GA Manager (1998-1999) Independently owned, 10,000 s.f. retail pet supply franchise Directed daily operations encompassing P&L management, purchasing, marketing, sa les, human resources, budgeting/financial management, and facilities management. With 40,000 product s elections, successfully maintained full P&L accountability for $45,000 in weekly revenues and monitored/ managed monthly operating budget of $32,000. On a weekly basis, negotiated pricing and purchased $30,000 in product from up to 20 unique vendors. Key Accomplishments * Generated a steady rise in daily sales, reflecting a 30% gross profit margin. * Built profit-driven visual merchandising plans for up to 15 end caps and 16 fl

oor stacks monthly. * Increased monthly profit by $12,000-$15,000 through successful efforts in cult ivating strong vendor/customer relationships, maintaining cost controls, strategic merchandisin g and hands-on management. BED, BATH AND BEYOND " Atlanta, GA Inventory Control Manager (1996-1998) $7.21 billion domestic merchandise retaile r Established and implemented strong inventory control strategies to maximize high margin products. Oversaw reporting for $5 million in merchandise, adjusted inaccuracies to reflect actual product a vailability and guaranteed timely purchasing. Led exempt and non-exempt staff of 28 employees in exemplary perfor mance of inventory controls. Key Accomplishments * Prevented probable inventory crises by providing expeditious conflict resoluti on to vendor-specific issues. * Reduced active negative on-hands from 300 to a consistent low of 100-150. *** *** *** Early experience from 1992 to 1996 includes roles as a Retail Sales Manager with a major office supplies retailer (Office Depot), and a Sales Associate with a consumer electronic product retaile r (Circuit City). *** *** *** Additional experience includes most recent 2 years of preparation, training and completion of 2179-mile hike through Appalachian Trail. Acquired extensive knowledge and expertise in the Outdoor ind ustry/products through research and practical application. Educational Background B.A., Communications " MERCER UNIVERSITY, Atlanta, GA Professional Affiliations: Member, Appalachian Trail Club, Georgia Chapter Technical Skills: Microsoft Office, Proprietary Retail Applications