HIEN Q. NGUYEN 2 Clocktower Place Apt. 203 Nashua NH 03060 Email: hn15d3e74@westpost.

net Cell: (716) 553-3815 Professional Management with 20+ years of P&L Management, Product/Test Engineeri ng, Quality, Manufacturing and strong leadership experience in a high volume, gl obal environment. PROBLEMS SOLVING *STRATEGIC PLANNING *PRODUCTIVITY & QUALITY IMPROVEMENT SUMMARY OF QUALIFICATIONS * 20+ years of successful experiences working with multinational industries; e ngineering management; project management; quality improvement; production effic iency improvement; introducing new products to markets. * Planning and executing programs and projects to achieve company strategic goa ls. Strong and proven focus on achieving bottom line results through goal accomp lishments in Cost, Quality, Schedule and Budget. * Strategic planning. Problem solving. Semiconductor Foundry business. New Prod ucts Test Development. * Improve Efficiency Operation, Continuous Improvement: KanBan, Kaizen, 5S, Six Sigma, Lean Manufacturing. Green Belt Six Sigma. Electronics Manufacturi ng DOE. QS9000. ISO9001. ISO14001. FEMA, FDA. Quick change over. Value Stream Ma pping. Standard work. Statistical Process Control (SPC). * Visual metrics & scheduling, Capacity Analysis. Capital Spending Analysis, St andardize work methods. * Define product requirements based on marketing inputs, cost, schedules and cu stomer requests. New product introduction. Customer services. Responsible for pr ofit & loss. Cost Account Management. * Earned Value Metrics. Technical, Cost, Risk and Opportunity Management. Devel oping strategic plans and building relationships to respond to the needs of the business and customers. Applying Material Resources Planning (MRP), Proof of Con cept (POC), Decision Support Systems (DSS) methods. * Recruiting, training, coaching, mentoring and managing professional teams by strong leadership. Provide guidance on the recruitment of new producers to organ ization. * High volume semiconductor testing and product supports in Logic, Memories, Mi x-Signals and Sensors products. * Yield and Product Quality improvement. Test time reduction (TTR). * Provide Engineering Change Notices (ECN). Applying Design for Manufacturing ( DFM) concepts. * Failure analysis on Product Complaint Report (PCR). Corrective Actions/Preven tive Actions (CAPA). Disposition non-performance parts. Develop Reliability qual ification standards.

* Plant start up. Define Resources for New Products/Projects in manpower and ov erall cost. Cost reduction. Cycle time reduction. Logistics planning. Turn aroun d organization performances. * Providing vision, leadership, and direction to the marketing department while maintaining our synergistic team environment. Vendors performance measures. Con tractor and Suppliers selections. Contract negotiations. * Creative, a visionary, and can manage innovation; effective strategist full o f ideas and possibilities. Well organized, flexible, responsible, dynamic, effec tive, self-motivated, humanly oriented. Able to turn vision into reality. * Boundless energy, capable of adopting a number of roles simultaneously, able to get things done on multiple tasks. * Focus on the bottom line. Results-oriented. Strong understanding of business. * Understand of culture differences in doing business with international custom ers and partners in Asia and Europe. * Efficient at channeling multiple resources to get things done; Strong teaming skills and experience to bring together diverse views. Exemplary skills in crea tive problem solving and diplomacy by applying flexibility and perseverance. * Excellent communication and presentation skills. * Handled multiple testers platforms: Advantest, Teradyne, Credence, LTX and Yo kogawa. * A natural entrepreneur, inquisitive and adaptable; embrace changes readily. * US citizen and willing to relocate. Obtained Secret Clearance 1983-1987. Will ing to travel. SELECTED CAREER ACHIEVEMENTS EXECUTIVE P&L MANAGEMENT AND BOTTOM LINE IMPROVEMENTS * Negotiated with vendors, contractors for equipment cost and test time reducti on which saved 35% capital investment or $15M during the start up and ramp up pr oduction test in 5 years. Negotiated with tester manufacturers and customers whi ch saved $15M capital investments. Maintained good relationship and received equ ipment from foundries customers, saved the purchase of 10 testers or $10M. * Led transferring volume testing for 3 foundry customers in USA and Europe. In creased revenue by 30%. * Completed project of Reducing Test Hardware cost, saved 50% cost or $14.8M pe r year. * Implemented test time reduction from development to production test and utili zed technical resources from customers through negotiation and provided project management, which reduced transfer time by 50%. Net result in saving $400K/yr. * Developed wafer test capabilities and managed collaborative relationships wit h design and product engineering organizations, assembly, and external customers , resulting in rapid new product introduction into production and high profitabi lity which generated more than $100M profit. Received Presidents award. * Introduced sample wafer probing methodologies, save wafer probe cost more tha n 10M per year.

* Successfully completed multiple Test Time Reduction programs which save test cost 20%. * Successfully completed multiple Yield Improving programs which increased over all yield by 7%. Increased revenue $5M. PRODUCTIVITY AND QUALITY IMPROVEMENTS * Successfully transferred 100+ products to multiple sites parallel testing, in crease throughput 350%. * Completed project of develop next generation tester on schedule and budget, i mproved efficiency and throughput by 300%. Improved equipment up time from 80% t o >98% by providing training programs and upgraded technicians to Linekeepers an d operators to Manufacturing Technologists in order to improve their knowledge a nd skills. * Developed and implemented: automated visual inspections, planned devices/test ers dedications, test boards quality improvement, eliminated re-probe, introduce d KanBan scheduling, production test forecasting, and operators training in basi c troubleshooting, resulted in reducing >90% of operational errors/ material com plains from customers and improve operational efficiency from 80% to 95%. * Led test operation Kaizen continuous improvements and Kanban pull system to i mprove efficiency from probing 5000 wafers per day to 6000 wafers per day. * Perform failures & characteristics analysis for good quality. Perform Applica tion/Quality failure analysis for customers issues and in-house issues. Recommen d short term and long tern solutions to improve products quality. Approve all sp ecifications for design and test. Implemented ISO9001, ISO14001 and QS9000 requi rements and handle customers auditing. PLANT START UP/ ORGANIZATION START UP * Started up new Wafer and Final Test operation, including created clean room, set up new operation procedures, negotiated, purchased and installed 138 new equ ipment, staffing, training. High volume testing and qualifying new products with in 6 months after beginning of building clean room. * Started Manufacturing Product Eng. department to serve as central resources w ith Design, Planning, Quality, Marketing, Fab, Probe, Assembly and Final Test. R esponsible for Manufacturing Test transferring from one factory to another. Serv e as main technical resource to support Production Probe and Final Test in high volume in USA and Philippine. * Successfully built up Known Good Die (KGD) wafer probing dept. Saved Final Te st Cost $5M per year. PROJECT MANAGEMENT * Prepared large-scale project estimates for design, equipment, installation, l abor, materials, and other related costs. Prepared bid packages. Prepared projec t forecasts and schedules and tracks costs ($500K to $5M projects). * Managed Projects to modernize test systems. Projects involve all design teams in Mechanical, Electrical and Software. Concurrently managed and executed proje cts of moderate to high level complexity from inception to project completion. I nsuring safety, regulatory compliance, company standards, operational and qualit y requirements for business needs.

PROFESSIONAL EXPERIENCE Product/Test Engineering Manager Allegro Microsystems Manchester, NH Test Engineering Manager Richmond, VA 4/2006-6/2008 Project/Test Engineering Manager GREATBATCH Clarence, NY 1/2004-4/2006 Test Engineering Manager San Antonio, TX EDUCATION, TRAINING AND PATENT BACHELOR OF SCIENCE ELECTRICAL ENGINEERING (BSEE), Albuquerque, New Mexico. University of New Mexico, SONY 5/1990 12/2003 QIMONDA

6/2008-present

SPECIALIZED TRAINING/PROFESSIONAL DEVELOPMENT Statistical Process Control, Technology Trends, Total Quality Management, Projec t Management. Problem Solving and Decision Making. Sony Management Courses. Gre en Belt Six Sigma. ISO9001. QS9000. IS014001. FDA. ATE testing. MIL Standards. MS Office: Word, Excel, PowerPoint, Project. PATENT Method & Apparatus for Cleaning Electrical Probes May, 2001 PATENT PENDING New concepts for improving e-book ; New concepts for improving e-commerce