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Objective A challenging and rewarding position as a general manager with a growth oriented organization that offers diverse job

responsibilities and the opportunity for a dvancement. Will consider relocation for the right opportunity. Experience 2008 to 2011 Spectrum Athletic Clubs Los Angeles, CA Sales Manager/Asst. General Manager X Responsible for achieving revenue and operating margin goals-daily, weekly, mo nthly, and yearly individual sales goals through new membership sales, corporate sales, PT sales and membership renewals. X Recruit, hire, train, and provide ongoing development to membership sales reps to increase sales and to ensure maximum performance levels. X Consistently offered the highest level of personalized member service while ma intaining a positive, enthusiastic, and helpful perspective. 2006 to 2008 Golds Gym International Dallas, TX General Manager X Properly managed and maintained the clubs operational budget. X Responsible for overseeing the sales process and systems and ensured revenue g oals were achieved. X Managed, monitored, and evaluated the performance of all club-related managers and staff. X Monitored the hiring, training, and scheduling of all gym level staff. X Properly delegated, monitored, and evaluated specifically assigned responsibil ities of sales team through sales manager. X Responsible for managing the disciplinary actions involving all gym level staf f. X Provided and maintained the highest level of customer service in a high volume retail environment. X Provided effective decision making regarding customer service issues. X Responsible for ensuring that the facility was clean and operationally sound. 2006 Bally Total Fitness Dallas, TX General Manager X Responsible for all aspects of sales, emphasis on maximizing new sales revenue . X Promoted additional revenue enhancement from membership dues with new and curr ent members and developed and implemented programs to increase member usage. X Implemented local and corporate sales and marketing initiatives while consiste ntly and efficiently achieving personal sales quotas. X Recruited, hired, developed, evaluated, and managed a high-performing and enth usiastic staff. X Supervised activities to manage and control key operating expenses. X Maintained and excellent level of service that would increase member satisfact ion. X Ensured that all equipment was safe, properly maintained, and functioned corre ctly. 2004 to 2006 Bally Total Fitness Dallas, TX Fitness Manager X Recruited, hired, developed, trained, and supervised qualified personal traini ng staff. X Monitored the scheduling and fulfillment on new member first workouts.

X Assisted with club profitability via revenue generation and expense management . X Managed direct personal training revenue production, including achievement of personal training monthly budgets. X Assisted in new member enrollment and other member service issues as needed. 2004 Newbury Park Athletic Club Newbury Park, CA General Manager X Managed and supervised the overall operations and production of the club. X Developed staff though hiring, evaluations, training, and coaching. X Responsible for maintaining personnel, team sales, and marketing goals. X Created detailed budgets for the various operations, tracked actual expenses, and reviewed exceptions. X Purchased equipment, established service contracts, and ensured timely repairs . 2003 to 2004 Golds Gym Thousand Oaks, CA Sales Manager X Managed, trained, and developed club sales staff. X Generated sales leads though company sponsored events while coordinating with the regional marketing department. X Managed lead generation for sales team through company sponsored (walk-ins and TIs) and employee sponsored (outreach and promotions) X Held daily production meetings with sales team and club management. X Established and maintained the standard company protocol for sales tours and p rice presentations. X Established and maintained an active referral system with the sales team. X Developed and retained corporate client relationships through the sales team o n a monthly basis. X Audited sales team on a daily and monthly basis. 2001 to 2003 Elite Fitness Newbury Park, CA Private Fitness Trainer X Created and developed a private personal training business from home. X Prospected and marketed to specific communities to generate interest and culti vate clientele. X Evaluated the physical condition of professional and amateur athletes. X Advised and treated athletes to maintain maximum physical fitness for particip ation in athletic competition. X Prescribed routine and corrective exercises to strengthen muscles. X Developed individualized exercise programs to individuals with various needs. 2000 to 2001 24 Hour Fitness Thousand Oaks, CA Fitness Manager X Responsible for attainment of departmental targets, including revenue and memb er retention. X Trained and developed all personal trainers. X Regularly trained staff on industry updates and coached personal trainers to b e continually successful and to ensure that all clients were trained properly. X Ensured accurate administration of personal training including client files, m easurement tracking, and workout programs. X Trained and developed membership counselors regarding fitness and supplementat ion presentations, emphasizing eh impact of these on member retention. X Responsible for achieving monthly, quarterly, and yearly revenue objectives se t forth by the company with regards to certified personal training and supplemen

ts. X Reviewed weekly sales numbers and club statistics with GM to identify potentia l revenue gaps and modify sales execution as necessary.

Education 1994 to 1996 Valparaiso University Valparaiso, IN B.S. in Business Administration with specialization in Finance X International Business and Global Studies Minor X Spanish Minor-Bilingual Awards X X X X Spectrum Athletic Clubs Top Sales Manager Club Production-2009 & 2010 Bally Total Fitness Elite Performer-2005 Bally Total Fitness Director of the Year-2005 24 Hour Fitness Top Personal Trainer Personal Production-2001

References: Available upon request

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