RICKY ETIENNE 2154 Jockey Hollow Dr. NW Kennesaw, GA 30152 Mobile: (202) 412-5112 Home: (678) 402-5134 re1ae9eea@westpost.

net SENIOR SALES EXECUTIVE / NEW BUSINESS DEVELOPMENT Award-winning Sales Executive with 10 year track record of surpassing multimilli on dollar sales goals in highly competitive markets. Experience includes develop ing relationships with Corporate Senior-Level Executives in Fortune 500 companie s, account management skills, and enterprise contract negotiations. A true hunte r/farmer who is very personable, assertive, persistent, aggressive, self- motiva ted, self-starter, success driven, enthusiastic, energetic, and a strong closer. Core competencies include presentations, strategic sales, lead generation, prosp ecting, account acquisition, staff development, marketing strategies, and price negotiation. _____________________________________________________________ AWARDS ? 2005 Top Performer Award | RCN/Starpower Communications ? Sales Person of the Quarter Award | RCN/Starpower Communications ? 2-time Sales Legend Award | AvalonBay Communities ? Most Improved Sales Person of the Year Award ______________________________________________________________________________ CORE ACHIEVEMENTS ? Top 5% Of RCN Communications Direct Sales ? Salvaged relationship with 2 renewal customers, recapturing an estimated $500, 000 in revenue over the term of the contracts ? Generated over $10 million in total revenue improvements ? Achieved 98% of 1.5 million annual revenue quota within 3 months ? Promoted & Executed a New-Move-In Program which resulted $300,000 in total rev enue PROFESSIONAL EXPERIENCE Business Development Manager Marietta, GA 2010 2011 Abacus Solutions ? Prospected, qualified, sold and closed software / hardware solutions to both n ew and existing customers. ? Established rapport with prospects and strive to understand customer needs, to probe and uncover top motivations and objections to provide the right solution and ensure smooth, first rate customer experience. ? Initiated contact, build relationships and develop trust with C-Level Executiv es including CIO, CFO, CEO, Directors of IT, and General Counsel to identify IT solutions that would maximize productivity, efficiency, and ROI. ? Kept accurate and clear records within (CRM) Salesforce to provide a solid dea l history, showing clearly the steps taken to reach closure on new business deal s. Regional Account Manager Atlanta, GA 2008 - 2009 Cogent Communications ? Identified 15 new business opportunities a week within national & regional sal es territories through 350 cold calls which resulted $10,500 in weekly proposals . ? Kept accurate and clear records within (CRM) Siebel to provide a solid deal hi story, showing clearly the steps taken to reach closure on new business deals.

? Maintained and mastered on-going relationships with each client on the basis t hat each communication provided value to the client. ? Presented a value proposition statement and sold Cogents Internet connectivity solutions to new corporate enterprise accounts from an assigned customer prospe ct list. Senior Account Executive Arlington, VA 2006 -- 2008 Qwest Communications ? Managed sales forecast and pipeline to ensure accurate recording of prospectin g activity, conversion success, and active sales opportunities at each stage of the sales process and forthcoming new business revenue. ? Built trust, valued others, communicated effectively, drove execution, focused on the customer, collaborated with others, solved problems creatively and demon strated high integrity. ? Salvaged relationship with 2 renewal customers, recapturing an estimated $500, 000 in revenue over the term of the contract. ? Intuitively and proactively understood client concerns and facilitated escalat ion to the appropriate resources to address and resolve each situation. Account Manager Lanham, MD 1999 -- 2006 RCN/Starpower Communications, LLC ? Implemented and executed monthly business plans to meet and exceed the monthly sales quota of $4,500. ? Consistently exceeded monthly sales quota by an average of 135% through solid business instincts, strong ethics and passion for delivering results. ? Executed a New-Move-In Program to capture churn in the buildings, mentored and managed vendor relationship to increase sales penetration resulting in 32% grea ter than industry market trend. ? Generated organic quarterly growth of $5,000 in revenue by up - selling to exi sting customers within portfolio as a client advocate to ensure all service issu es are resolved and the client experience was enhanced. EDUCATION MONTGOMERY COLLEGE, Bachelor of Arts in Business Administration (Major) Rockvil le, MD