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161 Manito Avenue, Oakland, NJ 07436

Charles Michael McCormick 201.337.1229 charliemccormick@yahoo.com

PROFESSIONAL EXPERIENCE

2005 – 2008 Cicero Designs, Oakland, NJ


CONSULTANT
• Publisher of TheOaklandJournal.com, TheFranklinLakesJournal.com, and TheWyckoffJournal.com.
Website designs for businesses, e-commerce endeavors, artists, and personal pages; implement traffic
building strategies. Utilize Dreamweaver, FrontPage, Fireworks, Adobe Flash and Illustrator, and
WordPress; deploy CMS and Web 2.0 technologies.
• Develop and author web content for three news magazines; interface with municipal leaders, civic
organizations, charitable foundations and school boards. Engage SMB for advertising; assist with
graphics, branding, and online multimedia efforts.
• Customized applications and UIs for inventory, shipping, billing, tracking, sales & purchases; worked
as team member on development of application for office of NYC Medical Examiner.
• Produce documentation for technical support and employee training with regard to customer’s
processes, operations, applications or best practices. Provided hard copies using MS Publisher, and
digital resources utilizing PowerPoint and Dreamweaver.
• Provide support and troubleshooting services for SMB entities; perform hardware & software
implementations and upgrades; configure wired and wireless LAN networks; installation and
configuration of wireless IP cameras for remote surveillance of homes and businesses.

2000 – 2005 Professional Inter-Networking Group, New York, NY


PROJECT MANAGER
• Consultant at the Bank of New York managing customer/vendor connections in the Business Planning
Division;
• Acted as Bank’s point of contact for corporate customers and all internal bank departments.
Coordinated projects with companies such as Fidelity, JPMorgan, Reuters, Prudential, Allstate,
FactSet, Bloomberg, Fannie Mae, NCR, AT&T, IBM and Sungard.
• Responsible for network design, project implementation, and application testing and support. Other
responsibilities included defining firewall access and troubleshooting seven layers in conjunction with
various bank divisions; assure compliance with SLAs.
• Worked as team member during 9/11 crisis to bring network production up in a contingency location;
resolved production issues in cooperation with customers, users, and telecom providers.
• Coordinated rebuilding of bank’s new contingency site; instituted new processes and documentation
requirements. Coordinated primary, back up, and contingency connections with customers and telecom
providers employing point-to-point, frame-relay, SONET, DSL, and ISDN.
• Managed SDLC of Business Planning Division’s application for intra-corporate adds/changes;
coordinated with other divisions to define parameters and managed third party developers.
• Performed site surveys for implementation of wireless networks in NYC schools; created Visio
diagrams for field engineers and wiring contractors.
TECHNICAL WRITER
• Created, maintained and disseminated runbooks for operations, customers and telecom providers using
Visio, MS Word, Microsoft Publisher, Dreamweaver & FrontPage. Detailed network components and
configurations for troubleshooting, contingency purposes, and in executive summary form for
management review.
• Authored end-user documentation for application use, support and troubleshooting. Produced hard
copy and web accessible training modules and resources.
page 2 charliemccormick@yahoo.com

1999 – 2000 Everest Broadband Networks, Fort Lee, NJ


PROJECT MANAGER
• Installed and configured DirecTV satellite dishes for commercial and residential buildings;
implemented headend technology for local channels, security cameras and internal broadcasts.
• Managed engineers, wiring vendors and electricians, and acted as liaison with building management.
• Supervised SDLC of application developed for use by sales, customer support and NOC.
• Designed and installed network backbones in commercial and residential buildings.
• Coordinated line provisioning with AT&T, Verizon and Global Crossing.
TECHNICAL WRITER
• Authored help desk script for troubleshooting with end-users using MS Word, Visio, Dreamweaver,
FrontPage, Microsoft Publisher.
• Created network diagrams and documentation for engineering group; documented lab and production
sites. Provided troubleshooting manual utilized by NOC.

1997 –1999 Jannon Consultant Group, Stamford, CT


NETWORK ENGINEER
• Worked as consultant coordinating major Cablevision network expansion for remote corporate offices
across six states.
• Interfaced with various departments in preparation for new cable runs, hardware installation, and WAN
connectivity. Provided complete planning documentation for managerial approval; authored network
documentation for NOC.
• Performed troubleshooting, maintenance and upgrades on network hardware in accordance with
corporate standards.
PROJECT COORDINATOR
• Contracted at the Bank of New York to coordinate vendors and client resources at office building under
construction.
• Generated and maintained network documentation on moves, adds, and changes for relocation of over
four thousand employees.
• Coordinated site logistics for electrical power and CAT5 cable runs to closets and workstations.
• Installed and configured Catalyst switches for VLAN environment.

OTHER EXPERIENCE

• Worked as teacher, coordinator, and court advocate for non-profit organizations in Manhattan’s Lower
East Side.
• Employed as a legal assistant, summarized and indexed technical documents and depositions for patent
and litigation law firms.

EDUCATION/TRAINING
EDUCATION/TRAINING
SOFTWARE
Microsoft Access, Excel, PowerPoint, Project, Publisher, Visio, FrontPage, Adobe Illustrator, PhotoShop,
InDesign, Dreamweaver, Fireworks, DataEase, WordPress, MS Office.

HARDWARE
Cisco series switches and routers; Cisco PIX.
FAIRFIELD UNIVERSITY, Fairfield CT
BA Degree, English/Communications