Fill In the Blanks

1. Thinking creatively often means shedding common _______. 2. ___ can also create stress in an interview. 3. Good __i_ can help set your letter apart from hundreds of letters the company is likely to get in response to a job ad. 1. In resume, complete sentences are possible if they are briefest way to present _h__. 2. A summary of your background and work history is ____l_______. 2. A concise statement indicating __f________ type of position you are seeking. 3. Stress can lower you ____j________. 4. ______m______ resumes are word-focused resumes with very simple layouts that are designated to be stored as images in a computer. 5. Title of the _____e_________ section in your resume where you list your work history. 6. Conducting an inventory of your background and experience is also called self-____b____________. 7. Traditional style of resume is _____a________. 8. The resume that focuses on the skills acquired and achievements attained is a ____c______ resume. 9. The result of trying to do too much in too little time is ____n_______. 10. Many companies require interviewees to complete an ____b_____ before the interview. 11. A collection of your work for use in interviewing is ____i______. 12. Sharing job information with personal and professional contacts are ______g_______. 13. A list of people who can verify your employment information and comment favorably about you are _____k_______. 14. A _______d_____ resume includes the best features of the chronological and functional o skills resume. a. Application b. Appraisal c. Chronological d. Combination e. Experience f. Functional g. Networking h. Objective i. Portfolio j. Productivity k. References l. Resume m. Scannable n. Stress

Fill in the Blanks 1. ______a______ type of screening interview involves more than one applicant. 2. ______n_______ favorable trait lets the interviewer know you took the time to learn about the company. 3. Compulsive ____j______ is "instant death" in an interview. 4. The key to successful interview is ___k_________. 5. Do not ask about the benefits and _____m________ during the interview. 6. __c_______ type of question requires a yes-or-no answer. 7. Prepare _____d_______ letter when you decide to change jobs. 8. _____i_______ interviews are held at career-placement centers where employers have been invited to appear. 9. __c__________-ended questions are used to discover how well you organize and express your thoughts. 10. It is important that self-_____e_______ occurs after each interview. 11. A refusal letter must begin with a ______l_________. 12. Type of advertisement that lists available positions without indicating the name of the company is ______b_____. 13. A _______g______ letter accompanies a resume whenever it is sent to a potential employer. 14. An interview that is not face-to-face is ____h________.

a. Blind b. Buffer c. Closed d. Cover e. Evaluation f. Group g. Open h. Phone i. Preliminary j. Preparation k. Preparedness l. Resignation m. Salary n. talking

1. data can also be distorted when the ___ is omitted. 2. The end of your presentation should be as strong as the ___. 3. Good web pages have both, good content and an interesting ___. 1. What is the most frequently used form of communication in a corporation? g 2. Reports that will be sent outside of the company should be ______d_________.

3. The second part of a memo includes the message and a ___a_______.diverse 4. The appropriate length for reports and memos is __h______ page(s). 5. Memos are more effective if the ___o_______ is appropriate. 6. Conclusions and recommendations must be tied to the __b________. 7. Reports prepared at regular time intervals are called ___k______ reports. 8. The purpose of a memo should be restated where? ___f_____. 9. Tables and graphs are the best tools for presenting _____p______ type of date. 10. The challenge of communicating increases as the workplace becomes more _____c________. 11. ___l_______ is not needed when presenting an informational report. 12. ___n_______ reports are generated on an "as needed" basis. 13. A memo written to request a special favor should follow ____j______ approach. 14. ___e_________ type of report is a status report. 15. In a memo, the opening paragraph states the _______m______. a. Conclusion b. Discussion c. Diverse d. Formal e. Informational f. Interpretation g. Memos h. One i. Periodic j. Persuasive k. Progress l. Purpose m. Purpose n. Statistical o. tone

1. An ______b_______ is a brief summary of the entire report, usually prepared for executives. 2. The most basic tools for writing are ____o__________. 3. A ________m_________ source of information is what others have written about the topic. 4. Graphics used in a report are _______n________. 5. To restate what has been said in your own words are ______h_________. 6. ____f_____________ approach is used in the compare-and-contrast pattern. 7. The act of presenting another's words or ideas as your own in writing is _______j_______.

8. A _____d________ report is appropriate for both external and internal use. 9. Use _____i________ approach when writing a proposal. 10. Supporting documentation, sometimes a reference, which appears at the bottom of a page is _______c________. 11. ____h________ organizational pattern for reports condenses information into short paragraphs. 12. First step in writing a formal report is _______g__________. 13. To look for and gather information is ______l________. 14. The section where supporting material is placed in a report is _____l_______. 15. The _____k_________ source of information provides firsthand information. a. Abstract b. Appendix c. Footnote d. Formal e. Indirect f. Journalistic g. Outlining h. Paraphrase i. Persuasive j. Plagiarism k. Primary l. Research m. Secondary n. Visuals o. Words 1. ___ can encourage groups to make fair decisions. 2. The more specialized the report, the more likely ___ staff will write it. 3. ___ or ___ focus on the structure of the report.
Fill in the Blanks 1. Repeating in your own words what you think the speaker has said is _________________. 2. Interpretation of this nonverbal expression; learning away from the speaker is ____________________. 3. As you are listening to someone, you may find that you lose _____f________ and your mind starts to wander. 4. Thinking you know what the speaker is going to say before it is actually said is an _________c____________. 5. ________d____________language includes how you use your eyes, hands and arms. 6. Receiving physical sounds through our senses is __________________________.

7. The _____________________ process occurs when physical sounds are interpreted and retained by your intellect. 8. _________________________ nonverbal cues when you want to understand the speaker's meanings. 9. Perceiving a speaker's message as a waste of time is _______________________. 10. Interruptions and background noises are ______________________. 11. You are being _________________ when you are hearing what you wan to hear rather than what is being said. 12. Someone who focuses on a message from the speaker's point of view is an ________a______ listener. a. Active b. Analyze c. Assumption d. Body e. Boredom f. Concentration g. Disinterest h. Distractions i. Hearing j. Listening k. Paraphrasing l. Prejudice m. Selective
Fill in the Blanks 1. The abbreviation cc stands for __________________ kind of copy. 2. ________________ letter starter helps set the tone. 3. Using PS. Or PS: is not mandatory when using _______________. 4. _______________ block style is used the most in business letters. 5. _____________ group of people writes the day ahead of the month. 6. In ____________________ country "Miss" is considered a word and not an abbreviation. 7. ________________ form lets you know who should see publications or reports being passed around. 8. ____________________ kind of service does the USPS perform. 9. ______________ kind of stationery is used in most organizations. 10. The _______________ closing is your last chance to promote goodwill in a letter. 11. _________________ size envelope is the most common. 12. _______________ comes before the body of the memo. 13. How many full-stops are used in a two-letter state abbreviation? __________

a. b. c. d.

Complimentary Courtesy Europeans Eading

e. Ireland f. Letterhead g. Modified h. None i. Postal j. Postscript k. Routing l. Salutation m. ten Resolving ____ often requires empathy. When you know your readers name and ___, use courtesy titles that may show marital status. The subject line of a ___ email message should make it clear that you are asking for something. The predicate of a sentence must fit ___ with the subject line. We learn meanings by ___. Verbs can be change from active to passive by making ___ new subject.