SAP HCM Processes and Forms

Case Study

Automated HR Processes improve HR Competence

Customer
Prominent player in the dairy & beverages market

Customer background
The customer is a dairy major in the Kingdom of Saudi Arabia. The client and its subsidiaries are involved in the production and distribution of consumer food & beverage products, servicing the whole of Saudi Arabia and UAE. This major player is operating with more than 40000 units and about 10000 employees.

Summary
Tapping the exibility oered by the SAP HCM Processes & Forms framework to manage the HR processes, Kaar used it to automate the manually run, paper driven HR processes of the client, a dairy major. It competently integrated the solution into the existing SAP system. This deployment is a major saver in terms of cost and turn-around time. The paperless solution is a small step towards an eco-friendly environment.

Challenges
The signicant HR processes that included employee recruitment, appointment, promotion/transfer and termination of contract were all handled manually using printed forms. As the employees work on contracts which need to be scrutinized & renewed every year, the manual approval processes was a mammoth task owing to the whopping employee base. The data intensive process had its diculties in maintaining consistency while updating data leading to undue delays and confusion. Manual lling up of forms for every process was burdensome and duplication of work was a perennial issue to be tackled. As the approval levels were not clearly dened, smooth and swift processing of the paper-driven process was a farfetched dream. With papers mounting on every desk, security and tracking of documents was a queasy aair.

Jun 2010

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SAP HCM Processes and Forms

Prominent Features
Managers initiate and manage HR processes like Transfer, Transfer with Promotion, Contract Renewal and Termination easily and eciently through SAP Enterprise Portal Usage of Adobe Interactive Forms to collect data at all stages Routing of forms to approvers, automatically determined by workows SAP Work Item access through Universal Work List (UWL) of Portal Facility to add comments, attachments and actions for Approval / Rejection / Sending for Review Digital archiving of all forms Tight Integration with SAP environment Data transfer between processes and forms Initiation of one process after completion of another Dynamic UI elements generation in Adobe form Collision check between processes

Case Study

Customer Testimonial
We have enjoyed a strategic working partnership with SAP for almost a decade, and when we wanted to increase workforce productivity by streamlining internal processes, the company was a natural t because of its industry-proven expertise in the HCM arena

What did Kaar do?

Kaar studied the clients existing business processes, rules and procedures in detail. It worked towards gauging the scope and nature of the problems spewing out of the HR processes and got a grasp of the scenario. Donning the consultants cap, Kaar suggested the application of SAP HCM Processes and Forms, the latest addition to the SAP solution then. Though it was relatively a new framework, Kaars proactive and vibrant approach helped in studying and developing its expertise on it. With the clients approval, the customisation was commenced in February 2009 and completed by June 2009. It was a distinctive performance by Kaar, making them a pioneer in implementing SAP HCM Processes & Forms. Alternatively, the automation could have been carried out with custom developed applications using Web Dynpro ABAP /Java or BSP. This traditional approach would have involved extensive requirement study, vast level of coding, tedious testing and cumbersome post go-live support and maintenance. But, the usage of SAP HCM Processes and Forms for the automation helped in a seamless integration as it capitalized on the workforces familiarity of the SAP environment.

2010 Kaar Technologies | www.kaar.in ALL RIGHTS RESERVED

SAP HCM Processes and Forms

Snapshots
SAP HCM expertise of the Kaars team was instrumental in proposing and convincing the client to carry out the HR process automation using SAP HCM Processes and Forms, over the alternative custom developed HR management application whose maintenance and support would have been a ponderous aair. Dynamism of SAP Kaar is a pioneer in applying HCM Processes & Forms Kaar has the ability to explore the usability of SAP in varied domains

Case Study

Benets
Automation and standardization of complex manual processes Reduction of cost by 40% Reduction in the turnaround time by 60% Eco-friendly, paperless processes Complete integration with SAP Increased security Satised employees Pre-dened approval levels Simplied archival and retrieval procedures

Kaars technology team constantly dives into the depths of newer upgrades and updates looking for the possibilities of bringing value to client businesses by reducing the implementation time & costs. Kaar has so far implemented SAP HCM Processes and Forms in 2 client organizations.

Collision check to avoid initiation of parallel processes Data exchange between forms saving time Complete transparency of HR Processes, ensuing employee condence Escalation feature ensuring completion of all tasks within acceptable time

About Kaar
Founded in 2005 and headquartered in Chennai, India, Kaar Technologies provides superior consulting services and enterprise solutions meeting the strategic objectives of customers across industry verticals. With oces in KSA, NL, US, Canada, UK and Singapore, Kaar is headed by a highly experienced motivated team of professionals. With special focus in SAP ECC and SAP Netweaver, Kaar is involved in every stage from implementation to completion. Exceptional functional and technical expertise in SAP coupled with extensive industry experience makes Kaar the ideal choice for enterprise applications.

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2010 Kaar Technologies | www.kaar.in ALL RIGHTS RESERVED Copyright in whole and in part of this document belongs to Kaar Technologies. This work may not be used, sold, transferred, adapted, copied or reproduced in whole or in part in any manner or form or in any media without the prior written consent of Kaar Technologies.