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JANUARY2010
ITSmobileBrieffromPEAKTechnologies
INTRODUCTION
SincetheintroductionoftheInternetandWebBrowserinthemidtolate1990s,apassionhasdevelopedforcreatingweb basedsoftware,oftenleadingtomisguidedandunstableapplications.Datacollectionwasonesuchcasualtyintherushto incorporatethisnewtechnology,oncecompletelydominatedbytheubiquitouscharacterbasedRFterminal.Experienceand technologyimprovementshaveledtoviablewebbaseddatacollectionsolutionsthatseemtoequallydelightandconfound theusercommunity.Userslovethemoderngraphicaluserinterface,butarelessenthusiasticaboutperformance. ThisproductbriefprovidesabasicunderstandingofthewebbasedSAPdatacollectionsolutionreferredtoasITSmobile. Thepaperfocusesonthebusinessperspectiveanddoesnotdelveintothetechnicaldetailsofthesolution.Forpeople interestedintechnicaldetails,pleaserefertothecompaniontothisdocument,thePEAKITSmobilePrimeravailableonthe PEAKInternet.http://www.peaktech.com/sapwp
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ITSmobileBrieffromPEAKTechnologies
WHATISITSMOBILE?
ITSmobilestandsforInternetTransactionServerforMobiledevices,andisoneofseveralapproachesthatcompaniesmight usetocreateanSAPdatacollectionsolution.Ataconceptuallevel,solutionscreatedusingITSmobileareverysimilarto WebSAPConsoleandSAPConsole,withsomeexceptionsnotedlaterinthispaper.BasicallythinkofITSmobileasan enhancedWebSAPConsole(thefirstgenerationwebbasedRFsolutionfromSAP). ITSmobileisarelativelynewsolutionthatbecameavailabletoSAPcustomersinQ32007,andreplacesWebSAPConsole, whichwillnolongerbesupportedforSAPsystemsbasedonSAPNetWeaver7.10orhigherandprovidesasimplemigration pathforthosecompaniesusingthatsolution.ItisveryimportanttounderstandthatITSmobileisarelativelynewsolution, butisbuiltfromSAPtechnologythathasalonghistorygoingbackmanyyears. TheInternetTransactionServer(ITS),nowreferredtoasIntegratedITS,isthebackboneofWebGUI,thewebbased equivalentoftheubiquitousSAPGUIclient.ITS(andhenceITSmobile)comesintwoverydifferentflavorsdependingonwhich versionofSAPacompanyisusing.CompaniesrunningERP5orgreaterhaveIntegratedITS,meaningitisbuiltintotheSAP coresoftware.CompaniesrunningearlierversionsneedtoobtainandusestandaloneITS(whichessentiallyrequiresa separateserveranddevelopmentenvironment).AlthoughITSmobilesolutionsusingstandaloneITSaretechnicallypossible, PEAKstronglyencouragestheuseofSAPConsoleinthiscase(duetotheincreasedcomplexityinvolvedwiththisapproach). UsingIntegratedITSforanITSmobilesolutionisthebetterapproach. TheITSmobilesolutionisavailabletoSAPcustomersalongwiththeirSAPsoftwarelicensingagreement(thereisnoexplicit chargeforitsuselikethereisforexampletheSAPAutoIDInfrastructure).However,bothITSmobileandSAPConsolerequire everyuserthataccessestheSAPsystemtohaveaproperSAPuserlicense.
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ITSmobileBrieffromPEAKTechnologies
ITSMOBILEFASTFACTS
ITSmobileisavailableforallSAPversionsstartingwith4.6ChoweverPEAKrecommendsonly companiesonversion5(SAPECC5)orhigherusesITSmobile,aspreviousversionsrequireusinga separateITSserver.Companiesalsomusthavespecificpatchlevelstoenjoythefullfeatureset. TheuseofITSmobileisincludedwithSAPlicensing.HowevereveryusermusthaveauniqueSAPuser license(justlikeSAPConsole). Technically,ITSmobilesupportsanydevicecapableofrunningawebbrowserwithJavaScriptsupport. Howevereverydevicetypemustbetested,aswebbasedapplicationshaveatendencytonot operateuniformlyacrossdifferentdevices. Whenselectingadevice,therearethreeprimaryconsiderations: Processingspeed:Adelayofevenafractionofasecondforascreenrefresh,when compoundedhundredsoftimesaday,canleadtoameasurablelossofproductivity.APXA 320,800MHzprocessorhasbeentestedtohavefastestscreenrefreshspeeds. Ruggedness:Thedeviceshouldbeabletowithstandwearandtearfromindustrialusage.In addition,dependingonthehowmuchofyourbusinessisconductedoutdoorsorin challengingconditions,youmaychoosetocomparetheIngressProtection(IPrating)of variousdevices.AdevicemusthaveanIPratingof65andabovetoqualifyasrugged, meaningitcanwithstandadustyenvironmentaswellaswatersprayfromagardenhose. Webconnectivity:Deviceswillcomewithacombinationof802.11a/b/g/n,andWWANradio connectivity.Largerfacilities,newconstruction,orbusinessesconductingoperationsoutdoors mayhavelimitedwificonnectivity.Inthoseinstances,adevicethatsupportsWWANcanbe advantageous.
Availability
Cost
Device Support
PEAKstronglyrecommendsusinganindustrialbrowser(Wavelink,Naurtech,iBrowse,etc.)designed exclusivelyfordatacollectionsolutionsinordertoensureasoliduserexperience.
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ITSmobileBrieffromPEAKTechnologies
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ITSmobileBrieffromPEAKTechnologies
WHYMIGHTCOMPANIESNEEDASSISTANCEWITHITS MOBILE?
TherearevariousreasonscompaniesmightneedassistancewhenimplementinganITSmobilesolution.Somescenariosare identifiedbelow: 1. CompanycantdecidewhethertoimplementSAPConsoleorITSmobileorotherSAPsolution(MobileWebDynpro, etc.) MigratingfromWebSAPConsole AnITSmobilesolution(actuallyanywebbasedsolution)worksbestwiththeuseofanindustrialbrowserdesigned fordatacollectionapplications.PEAKunderstandsthenuancesofindustrialbrowsersinthisenvironmentandcan provideatotalpackageofmobiledevice,browser,andSAPintegrationexpertise. Datacollectionsolutionsareaboutbusinessprocesses,nottechnology.PEAKspecializesintheseprocessesandcan recommendthecorrecttechnologyapproachesthatbestfittheoverallbusinessobjectives,andcanprovidemany mobilebusinesstransactionsnotavailableinthestandardsystemsuchasGoodsReceipttopurchaseorder,binto binmovement,etc. CompaniescanbecomeoverconfidentsinceITSmobileseemseasytosetupanduseinalabenvironment.(Note:This principleappliestoanyRFsolutionwithanytechnology).PEAKsinvolvementwithanITSmobileprojectsafeguards theimplementationandeliminatesmisguidedefforts. ClientwishestostartamultiphasedprojecteitherstartingwithSAPConsoleandmigratingtoITSmobileorrunning bothsimultaneously.PEAKunderstandshowtosafelydesignsuchprojectsandavoidcostlyoversightssuchas incorporatingincompatiblefeaturesorpoormobiledeviceselection.
2. 3.
4.
5.
6.
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ITSmobileBrieffromPEAKTechnologies
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ITSmobileBrieffromPEAKTechnologies
SUMMARY
WehopethispaperhasbeenusefulforunderstandingmoreaboutITSmobileandwhatservicesPEAKcanofferclientsto ensureasuccessfulimplementation.ItisimportanttorememberthattheITSmobilesolutionisstillevolvingandmanyofthe criticalfeaturesareonlyavailableinlaterpatchlevelreleases.
ABOUT LXE
LXEhelpscompaniesextendcorporatenetworkstomobileworkersindemandingconditionsby providingeasytouse,toughandreliablewirelesscomputers.LXEruggedmobilecomputersare usedbyorganizationstodrivedowncostsandimprovecustomersatisfaction. LXEdevelopsinnovativehandheld,vehiclemountedandwearablemobilecomputerswith integratedwirelessandautomaticidentificationtechnologies,backedbyworldwidecustomer support.Thecompanycollaborateswithcustomersandanetworkoftechnology,softwareand resellerpartnerstocreatewinningsolutions.LXEsMX9handheldcomputerhasbeenproveninteststorunSAPITSmobile upto3timesfasterthancompetitivehandhelds.Fordetailsofthetest,pleasevisitlxe.com/mx9.
Contact:
PEAKTechnologies,Inc. 10330OldColumbiaRoad Columbia,MD21046 Phone:8882757325(888ASKPEAK) Email:info@peaktech.com www.peaktech.com
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JANUARY2010
TABLEOFCONTENTS
Introduction ITSmobileasanRFsolution ComponentsofanITSmobileRFSolution BuildinganITSmobileSolution ActivatingITSmobile HighLevelStepsforCreatingITSmobileTransactions PublishingthedefaultITSmobileservices CreatinganInternetService GeneratethescreentemplatesforprogramRLMENU CreateanITSmobileICFServicefortransactionLM01 CustomizingITSmobile ITSmobileTechnicalInformation IntegratedITSavailability ITSmobileTemplateGeneratorAvailability SAPNetWeaverApplicationServerSizing ITSAdministration ResourcesandFurtherReading
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3 3 4 10 10 16 17 17 18 22 33 34 34 34 34 35 36
INTRODUCTION
ThisprimerpresentsatechnicaloverviewofITSmobile,thewebbasedRFsolutionprovidedbySAPAG, alongwithinformationrelatedtoactivatingandusingitasanRFsolution.Thisdocumentisprimarily intendedasareferencefortechnicalpersonnel,sofeelfreetoskipoveranysectionsthatmayalready coverafamiliartopic. ForamoregeneraloverviewonITSmobile,pleaserefertotheITSmobileSolutionBriefandthePEAKwhite paper,SelectinganApproachwhenImplementinganSAPdatacollectionsolutioninIndustrial Environments,locatedonthePEAKInternet.http://www.peaktech.com/sapwp
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Browser
ICM ICF
Screen templates
Figure1ITSmobileComponents
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Component Description
SAP NetWeaver Application Server
The SAP NetWeaver Application Server is the software platform that runs almost all SAP software (ERP, PI, AII, SCM, etc.) as of release 4.7.
The ICM is the run-time application within the SAP NetWeaver Application Server that is responsible for managing access to the SAP system from webbased clients. ICM Together the ICM, ICF and Integrated ITS can be thought of as the SAP web server embedded inside an SAP NetWeaver application server, and basically offers capabilities similar to Microsoft IIS or Apache web server, but contained completely inside an SAP environment. The ICF receives and processes HTTP/HTTPS calls (requests) from a client (e.g. a web browser). The ICF forwards the request to the relevant SAP application, where one or more ABAP programs are run, in order to compile the requested data. The data is sent back to the client through the ICF and can be displayed there, in the browser.
ICF
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The Integrated ITS is the original method of communicating with an SAP environment from a web browser, and is now one of several methods of webbased communication available (along with BSP, Web Dynpro, etc.). The ITS basically manages the run-time operation of ITS user sessions and dynamically builds web pages at runtime using various design-time elements (images, HTML documents, style sheets, JavaScript, etc.).
Integrated ITS
ITSmobile applications are one type of web-based applications that are based on the ITS.
ITSmobile RF Transaction
An ITSmobile RF transaction is a collection of development objects (ABAP programs, HTML templates, etc.) that comprise the transaction. The individual components are examined in the next section.
The client device and browser are important since different devices and browsers can support varying functionality. It is unwise to assume an ITSmobile RF transaction (or any web transaction) will run perfectly on all devices and browsers or if it works on one device it will work on a different device.
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Component
Description
In order to be invoked from a client browser, an RF transaction must be linked to an ICF service created using transaction SICF. ICF services dictate the services url, login rules, and other related runtime behavior.
ICF Service In general, only one ICF service is needed for transaction LM01 (the RF menu), and then transactions invoked from the RF menu do not require a separate ICF service. The Internet service is basically a collection of HTML screens and related ITSmobile objects. A service can contain one or several screen templates for different RF transactions, allowing them to be grouped together into one single collection. Internet Service Internet Services are maintained in the SAP development workbench (SE80) and are unique within a development package (e.g. very similar to a function group).
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Component
Description
MIME objects are icons, images, sound files, style sheets, and other static objects. MIME objects typically reside in a central repository and can be used by all ITSmobile transactions. New MIME objects can be created using the SAP development tools. HTMLBusiness Templates are basically the ITSmobile screens and have a one-to-one relationship to each ABAP program screen. Inside each template is the entire screen rendering and processing logic for the screen. Note, screen templates are not the end result you see in a web browser, they are used by the ITS engine to produce the actual HTML page at run-time.
MIME Object
HTMLBusiness Templates
The programming language used for these templates is a combination of HTML, HTMLBusiness , and JavaScript. HTMLBusiness is SAPs version of HTML that contains special SAP keywords.
These templates can be generated automatically using tools in SE80 or created manually. Either way, they can be edited directly to influence functionality. JavaScript objects (functions) enable all the good stuff to be possible within an ITSmobile transaction like function key and field processing.
JavaScript Objects Technically, SAP treats JavaScript functions as a MIME object; so stock JavaScript functions get copied into HTML templates automatically when using SE80. However, JavaScript can be added anywhere in a template to influence its functionality.
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Component
Description
ABAP programs can range from existing RF transactions used for SAP Console applications e.g. LM01, LM05, ZMIGO, etc. to a loose collection of ABAP function modules with screens that are callable from HTMLBusiness templates.
ABAP Programs The most straightforward option is to generate templates for existing SAP RF transactions using a special utility in SE80 call create templates
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PressSHIFT+F1toseetheservicesscreen
Figure2ServicesScreeninTransactionSMICM
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2. ConfirmIntegratedITSisenabled
UsetransactionSITSPMON.Theparameteritsp/enablemustbesetto1,indicatingtheIntegratedITS engineisactive.Thisistypicallythedefaultsetting.
Figure3ProfileParameteritsp/enableinTransactionSITSPMON
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3. ActivatepublicICFservicesrelatedtoITSmobile(needlist)
Figure4SICFTransactionPublicnode
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Toactivaterightclickontheserviceandthenselectactivateservice.
SelectYeswiththeTreeIcontoactivateallthesubservicesorYestoactivatejustthespecificservice. 4. ActivateandtestsampleITSmobiletransaction
InSICF,navigatetonode/default_host/sap/bc/gui/sap/its/test/mobile/andactivateeachserviceyou wishtotestitsmobile00issufficientforatest.
Figure5SICFitsmobile00testservice
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Figure6itsmobile00serviceloginscreen
EnteryourSAPusernameandpasswordandclicktheLogOnbutton. IfyouseeascreensimilartotheonebelowthetestissuccessfulandITSmobileisactive.
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Figure7itsmobile00screeninbrowser
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OnceITSmobileisactive,wecancreatethescreentemplatesforeachRFtransactiontobeusedinthe project.Thestepsareasfollows:
7.
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CREATINGANINTERNETSERVICE
RunSE80andcreateanewInternetServicee.g.ZLM01
Figure8InternetServiceZLM01
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GENERATETHESCREENTEMPLATESFORPROGRAMRLMENU
Figure9GeneratingScreenTemplatesforRLMENU
LoadtheRLMENUprogram(TheprogrambehindtransactionLM01e.g.theRFMenu)intothe workbenchandselecteachscreenneedingatemplate,rightclickandselectcreatetemplate.
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Figure10ZLM01ServiceafterScreenGeneration
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Figure11RLMENUScreenTemplatesPublishedtoINTERNAL
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Figure12ClearCachefeatureinTransactionSITSPMON
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Figure13SICFdisplayingZLM01serviceintree
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OntheServiceDataTab,setGUILinktoYesandclickonGUIconfiguration.
Figure14SICFCreateService
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Figure15GUIConfigurationscreen
Theservicemustcontainthefollowingminimumparameters: Parameter ~ITSmobile Value 1 Comment Must be 1 Must match your Internet Service by convention is 99. LM01 is the RF menu or replace with your custom transaction code Must contain your Internet Service name and ITSmobile Must be 1 to allow F8-Logoff to work from RF Menu
~THEME
99
~TRANSACTION
LM01
~SOURCES
ZLM01,ITSmobile
~POPUPS
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~ITSmobileSOUND The~sourcesparameterinstructsITSwheretofindthescreentemplates.Sincesomeofourscreen templatesuseobjects(images,JavaScript,systemscreens,etc.)fromthedefaultITSmobileInternet Service,wealsotellittolookthereifitcannotbefoundinourservicebylistingoutZLM01firstandthen ITSmobilesecondseparatedbyacomma Otherparametersaffectdifferentcapabilitiesandfeatures.Thebestdocumentationoftheseparameters canbefoundontheITSmobileWikionSDN. Savesettingsbypressingthegreencheckbox. NextnavigatetotheHandlerTabandsettheCL_HTTP_EXT_ITShandlerasshown. 1 Must be 1 to allow sounds
NextselecttheErrorPagesTab.
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SelecttheSystemLogonradiobuttonandclicktheConfigurationbutton.
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Figure16SICFLoginforMobiledevicesSetup
Saveandreturntothemainscreen.
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SelecttheLogonDataTab.IntheProcedurefield,selectAlternativeLogonProcedure,whichopensupa listatthebottomofthescreen.
Figure17SICFLogonDataScreen
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Figure18SICFLogonProcedure
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Figure19ZLM01ServiceLoginScreen
LoginusingyourSAPusernameandpassword.
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Thishelpfulmessageisthemostcommon(asindicatedbyterminationtypeRABAX_STATE)andusually meansSAPcouldnotfindthescreentemplate.YoucanseetheseerrorsintransactionST22.
Figure20RABAX_STATETerminationError
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Figure21LM01usingITSmobile
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CUSTOMIZINGITS MOBILE
TherearetwooptionsforcustomizinganITSmobileapplication,dependingonthecircumstances: 1. Directlymodifythegeneratedscreentemplates
ThistechniquewouldaffecttheoutputoftheSAPtemplategenerationutilityandisabetter approachformasschangesorspecificchangesthatalltransactionsrequireforagivenproject.
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NETWEAVERAPPLICATIONSERVERSIZING
RefertoOSSNote1115080forguidanceonserversizingandtheITSWikiforfinetuninginformation.
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ITSADMINISTRATION
YoucanadministratetheintegratedITScompletelywiththefollowingSAPtransactions SITSPMON(StatusoftheintegratedITS) SICF(ConfigurationoftheITSICFservices) RZ10/RZ11(Definitionofprofileparameters) ST11(ErrorLogFiles) SM21(SystemLog)
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RESOURCESANDFURTHERREADING INTEGRATEDITSWIKIONSDN
https://www.sdn.sap.com/irj/sdn/wiki?path=/display/HOME/Internet%2bTransaction%2bServer
SAPTECHED2007PRESENTATION
UP114,UpdateonInternetTransactionServer(ITS)andITSmobile
OSSNOTES
TherearenumerousOSSnotesrelatedtologinandlogoffissueswhenusingITSmobile,sopleasereview themwhenworkingonanyITSmobileproject.SearchonITSmobile. SomekeyOSSNotesare:
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ABOUT LXE
LXEhelpscompaniesextendcorporatenetworkstomobileworkersindemandingconditionsby providingeasytouse,toughandreliablewirelesscomputers.LXEruggedmobilecomputersare usedbyorganizationstodrivedowncostsandimprovecustomersatisfaction. LXEdevelopsinnovativehandheld,vehiclemountedandwearablemobilecomputerswith integratedwirelessandautomaticidentificationtechnologies,backedbyworldwidecustomer support.Thecompanycollaborateswithcustomersandanetworkoftechnology,softwareand resellerpartnerstocreatewinningsolutions.LXEsMX9handheldcomputerhasbeenprovenintests torunSAPITSmobileupto3timesfasterthancompetitivehandhelds.Fordetailsofthetest,pleasevisit lxe.com/mx9.
Contact:
PEAKTechnologies,Inc. 10330OldColumbiaRoad Columbia,MD21046 Phone:8882757325(888ASKPEAK) Email:info@peaktech.com www.peaktech.com
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