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SCLogic tracking software helps IDS and Cargo Expreso provide realtime tracking and proof of delivery for Guatemala ballot boxes
The most amazing thing was that the SCLogic team had a nearly immediate answer to anything we asked and solved every problem we raised. SCLogic really went the extra mile for us and for our client, Cargo Expreso.
Fernando Martin del Campo, Executive Director, IDS de Centroamrica
Customer Profile
Organization IDS de Centroamrica Location Guatemala Industry IT solutions integration SCLogic Product SCLIntraTM Enterprise Application Proof of delivery and barcode tracking solution for distribution and retrieval of 1,528 ballot boxes across Guatemala during the general election SCLogic Partner Honeywell Hardware Honeywell Dolphin 6000 Scanphone Benefits The highly scalable, easily configurable SCLIntra software required very little customization and integrated well with mobile devices and back-end systems to provide efficient, accountable delivery and pickup of ballot boxes
IDS de Centroamrica
For over 30 years, a focus on customer needs and a depth and breadth of technology expertise has helped IT solution integrator IDS de Centroamrica establish a strong presence across Central and Latin America. With technologies that increase profitability and improve customer service, IDS delivers on its main business proposition: to help our clients further their strategic business goals and enhance their competitive position, said Fernando Martin del Campo, Executive Director of IDS.
A unique challenge: Proof of delivery and barcode tracking for ballot boxes
Courier Cargo Expreso had the honor and responsibility of ballot box distribution and pick up during the 2007 general election in Guatemala. But when the bidding began for the same service for the 2011 elections, the competition was tough. Even with successful past experience, Cargo Expreso knew it needed a strong differentiator to win the job again. The Cargo Expreso team met with their systems integration partner IDS and developed a visionary plan for real-time tracking of ballot boxes. Vehicle drivers delivering and picking up the 1,528 boxes at more than 383 voting sites would use wireless handhelds with a barcode tracking system to transmit the status of the process. Packages of official documents would also be delivered, requiring signature capture. When we heard the scope of the solution that Cargo Expreso wanted, we knew that an effective proof of delivery solution was mission-critical, Martin del Campo said. We first looked for a local vendor, expanded the search across Central America, and finally decided to find a world-class partner. After weeks of evaluation, IDS narrowed the search to three vendors and chose SCLogic. SCLogic was the only company that gave us the confidence that they could work with us and deliver the proof of delivery and pickup solution needed by our client, Cargo Expreso, Martin del Campo said. "The SCLogic team demonstrated that they had a high level of technical expertise, and they understood the requirements of the project right away, Martin del Campo noted. It was also key that the SCLIntra package tracking software could perform exactly as required for ballot box tracking with very little customization.
SCLogic, LLC 304-M Harry S. Truman Pkwy Annapolis, MD 21401 888.700.7027 SCLogic.com
The SCLogic development team created a test model with screen shots and IDS demonstrated it for Cargo Expreso. SCLogic also helped IDS choose the Honeywell Dolphin 6000 Scanphone for use by the delivery drivers, and Honeywell and SCLogic cooperated closely during the implementation. SCLIntra runs on the Honeywell devices and the system is hosted at IDS. On election day, and again during the run-off election several weeks later, the system performed flawlessly. There were 99 delivery routes, each with an individual driver carrying ballot boxes and official paperwork in locked cages and using the system developed by SCLogic, Honeywell, and IDS. Cargo Expreso was very happy with the ballot box tracking, and that has given us the opportunity to work with them on a second phase of the project related to their day-to-day business of parcel delivery, Martin del Campo explains. The competition is fierce in package delivery, and Martin del Campo is confident that SCLogics easily configurable software will help IDS design a solution that strongly differentiates Cargo Expreso in its core business.
SCLogic, LLC 304-M Harry S. Truman Pkwy Annapolis, MD 21401 888.700.7027 SCLogic.com
About SCLogic
SCLogic is the leader in package tracking solutions. We design, develop, deploy and support our software. SCLIntra Package Tracking Solutions are available for purchase, rental or lease; on premise or hosted; you decide, we deliver.
2012 SCLogic, LLC SCLIntra is a registered trademark of SCLogic,. All other names mentioned are trademarks, registered trademarks, or service marks of their respective companies or organizations. 122811