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A U T O C A R
Volume 1 2012

IN THIS ISSUE
4,000 Green Machines and Going Strong!

Service Department Making Positive Changes Xpert...The Newest Member of the Autocar Family

The Best Innovations in natural Gas-Powered Utility Trucks

X P R E S S

P R E M I E R

E D I T I O N

REAL PRIDE!
As the years pass I think we all get a little wiser, make better decisions, and hope to make a difference with our efforts. In todays difficult economic environment, taking a business from ground zero and making it a viable entity truly can make a difference.

4,000 GREEN MACHINES LATER... Still Going Strong


In 2010, Autocar began to establish itself as The Green Leader; it will cement that position as it produces its 4,000th natural gas-powered truck. Autocar built its first natural gas vehicle almost 12 years ago when natural gas was primarily utilized in the transit industry. At that time, there were few potential customers who could immediately introduce Compressed Natural Gas (CNG)-fueled trucks into their refuse fleets. Since then, the tide has turned away from foreign oil dependency leading more of our customers to look for ways to utilize our nations plentiful supply of natural gas. Autocar has utilized these years wisely by working exclusively with Cummins to develop a more ecologically-friendly, yet highly functional natural gas-fueled vehicle. To date there have been four generations of natural gas engines as well as further exploration into the use of natural gas technology in emerging hybrid propulsion technology. Autocar is meeting the challenge providing the industrys latest innovations and technology to promote customer efficiency and profitability. Autocars Xpeditor provides the severe-duty truck customer with the options of CNG or Liquid Natural Gas (LNG) in a time-tested, reliable truck. In fact in 2012 a milestone will be achieved for the environment, the industry, and for Autocar as the 4,000th natural gas Autocar truck will be produced. Natural gas truck customers can also look forward to the release of the Cummins ISX-G which will be available in the third quarter of 2013. With a properly configured vehicle specifically tailored to your needs, a natural gas-powered refuse truck can perform at least as well as its diesel counterpart and also provides many other benefits that diesel cannot offer, including abundant local reserves and reduced emissions, operating costs, and noise.

NEW AUTOCAR TAGLINE


There has been a noticeable addition to the traditional Autocar logo: the tagline Always Up. You wont see this on the vehicle itself, but you will in this years promotions and advertisements. This phrase is the epitome of our promise to our customers and to ourselves. We are making a promise and we want everyone to know it from our words and our actions. Always Up encapsulates the following points:

AUTOCAR PHOTO CONTEST WINNERS!


Congratulations to the winners of the Autocar Photo Contest! For their outstanding pictures of the Autocar Xpeditor, first-place was awarded to James Partee of Los Angeles, California, while runner-up went to Alan Blanchard of Thonotosassa, Florida. The contest was hosted on the official Autocar Facebook fan page, www.facebook. com/autocartruck.

Always provide products that deliver the best value. Always provide the best service. Always provide a complete solution for our customers needs. Always do the work right the first time. Always act proactively, timely, and simply.
These guiding principles are meant to enhance our customers experience as well as improve our product and company. Our mission is to satisfy you, the customer. Because at Autocarthe customer is our boss!
James winning submission features the reflection of an Xpeditor in operation taken from the vantage of his car mirror. For capturing this great action shot, James has won a trip to the 2012 Waste Expo in Las Vegas.

Small, but mighty! The photo you see above shows a group of people who really make a difference! They are the smallest, yet fiercest work force of any of the major competitors. But of the one percent of volume they produce in comparison to their competitors, ninety percent of those products are made and sold into one industry. And that industry is probably one of the toughest to be involved in the refuse industry. So, how is it that Autocar now has ten years under its belt, has released two new truck platforms in the last two years, and has proven itself to be not only viable, but successful? Some companies give lip-service to it, some companies even market it, but they all proclaim it one way or anotherit is our people! When I was approached to write the Presidents column in the inaugural edition of our new magazine, my subject was easily chosen; it is all about our people and their dedication to do the right thing for you, our customer. It is not just talk at Autocar. We have made massive system, process, and product improvements and will continue to do so. We listen to our customers and plan to open the lines of communication with them even more. But of the factors that have and will continue to drive this company to success, hands-down, it is the people in this picture that make the difference! Watch, and you will see these people grow, shine, and prosper. Truly. I invite you to come and see us in Hagerstown, Indiana. Meet the people who design, build, and service your Autocar truck. These people possess something you cannot buy, train, transfer, or contract out they have PRIDE! And the only way you can have true pride, free and clear, is to have earned it. Jim Johnston President

A New Year with New Symbols


Autocar understands the sense of pride and satisfaction that comes from doing your part to help the environment. That is why in 2012 you will see a new logo proudly displayed on every alternative-fueled Autocar vehicle. Currently, Autocar offers CNG and LNG-powered vehicles, as well as hybrid propulsion-powered vehicles. This new logo symbolizes these three green fuel options with three green plumes; while the globe represents Autocars diligence to produce alternative-powered vehicles focused on preserving and protecting our planet. Autocar is proud to have produced the largest number of class eight natural gas-powered refuse trucks for each of the last 12 years, highlighting this accomplishment with the production of its 4,000th truck in 2012. Autocar has built almost four times as many CNG and LNG trucks as its closest competitor and more than double the number of natural gas-powered trucks produced by all competitors combined.
www.facebook.com/autocartruck

The runner-up photo portrays a bright orange Xpeditor shot from an angle highlighting the Xpeditors best-in-class features. For his efforts, Alan has been awarded a Dale Jarrett Racing Adventure from Waste Advantage Magazine. Be sure to check out our Facebook page to see these and other great photo and video submissions and join in on some Autocar-related conversations. We also encourage you to Like us! Thanks to all of the contest entrants and congratulations again to James and Alan! Be on the look-out for more contests as 2012 unfolds!

A SUPERIOR SERVICE DEPARTMENT... Top-of-the-Line People and Technology


Autocar not only builds trucks, but partners with you to keep them Always Up! Autocars expanding service department has increased the number of field representatives nationwide, educating more distributors and customers on how best to maintain and repair Autocar vehicles. This training includes how to order parts, perform routine maintenance, and build relationships with people who can help. At Autocar, we are constantly working to improve the customers experience and their overall satisfaction. Service after the sale is one of the most important aspects of our industry. Providing world-class support that exceeds all expectations is what we strive for daily. We know from experience that when our customers have a service issue, they want help immediately. That is why Autocar is available for support in a multitude of ways. The latest service tool provided to our customers is a

mobile application that connects users directly with factory-based, technical service support. It is the mobile version of Web-Link direct. We also offer Tech Docs Direct, an online, ever-expanding library of videos, schematics, and trouble-shooting trees, as well as our parts catalog. Led by Cory Roberson, Autocars service team has been hand-selected, combining more than 200 years of experience in the refuse industry. Their focus is to simplify and strengthen the connection between the customer and factory support services and personnel ultimately preventing issues when possible and resolving them if not. Autocars service team has extensive experience in the heavy-duty truck industry and is dedicated to making sure your truck is Always Up. For immediate service assistance, please use the Solutions tool on www.autocartruck.com and click on the Web-Link Direct icon. You will receive assistance within minutes. Nowhere else can you receive 24-hour support from people who know how to get the job done.

XPEDITOR...Simply the Best Severe-Duty Truck on the Road


The Xpeditor is arguably the most recognized name in the severe-duty truck industry. Now synonymous with green technology, it features natural gas power and hybrid propulsion in addition to diesel power options. Autocars Xpeditor combines purpose-specific engineering with quality components from Cummins, Allison, and Hendrickson to name a few. The Xpeditor offers a variety of operator seating and steering configurations including dual-drive, righthand-drive, left-hand-drive, and left-hand-drive/righthand-stand. Autocar can adapt to practically any application imaginable. Predominantly used in the refuse market, the Xpeditor accommodates an unsurpassed payload compared to its competitors. Offering the strongest frame in all the right places, the 4.3M Resistance Bending Moment (RBM) An Xpeditor is all you could ever imagine in a severe-duty truck. It offers more best-in-class standard features than any competitor higher quality, superior performance, and reliability that is second to none. The Xpeditor is the most versatile class eight cab and chassis offered on the market today. Setting the bar high for severe-duty vehicles, the Xpeditor is the forerunner in operator comfort, ergonomics, and convenience. The Xpeditor offers best-in-class turning radius, visibility and operator space, making it a favorite among operators; while increased job efficiency, quality, and productivity make it a favorite among owners. Also, routine maintenance items are positioned so as to be easily identified and accessible for hassle-free service. rated drop frame has the best strength-to-weight ratio in its class. This combination allows for a greater payload.

XSPOTTERS VERSATILITY SELLS ITSELF


In 2010, Autocar released the Xspotter a yard tractor designed to meet the demands of the logistics industry. Combining maximized operator comfort with improved visibility, dash ergonomics, and safety has resulted in increased productivity. Operators appreciate the industry-leading features Autocar is known for: increased belly room, the tallest and widest entry/exit area, major knee and head room, and a wide-track front axle and steering system to maximize vehicle agility and optimize its turning radius. The customer spoke and Autocar listened. The Xspotter is the first cab of its kind to be dipped in premium e-coat. This coating is found on consumer vehicles and eliminates cab corrosion. Another measure taken to protect your investment is the installation of a heavy-duty bumper equipped with severe-duty gussets. Also, Autocar offers the most comprehensive warranty coverage in the yard tractor industry. Going green? A factory-installed natural gas power option is available and can be designed into your vehicle directly from Autocar. Autocar is the leader in alternativefueled severe-duty vehicles and is the proven authority in this arena. Our industry experience speaks for itself as we currently produce more than double the natural gas-powered trucks than all our competitors combined.

THE NEW FACE OF DURABLE CAB OVER ENGINE TRUCkS


In 2011, Autocar introduced the Xpert, a medium-duty truck specifically designed and engineered for street sweeping applications. As the newest member of the Autocar family, Xpert inherited the Autocar legacy of superior quality, reliable performance, and unmatched durability. Xpert was designed to bring best-in-class design innovations to the class seven Cab Over Engine (COE) truck market; achieving an unprecedented level of driver satisfaction. We carefully selected the right power steering gear, coupled it with a wide-turning, widetrack front axle, and optimized the steering geometry and wheel cut in order to ensure the tightest turning radius possible while minimizing tire scrub. The Xpert exemplifies the seamless integration of form and function. It features more interior room than competitive cabs including a spacious storage area behind the seats. The Xpert also offers a premium ride due in part to our large displacement coil spring and shock absorber cab suspension system. The cab is designed to ensure the best 360 sight lines, thus minimizing the risk of collisions and costly repairs. We designed the Xpert COE with a factory-engineered, durability-tested OEM dual-steer system. All controls are positioned either in the middle for easy reach or duplicated on both sides to eliminate confusion and frustration when switching driver side positions. The electrical system was designed from the ground up for dual-steer functionality with no third party splicing into Parts, service and warranty assistance a top priority for every Autocar truck are always just a click away on our website. Whether it is a truck down situation, a request for technical information or a need for in-depth troubleshooting advice, our 24/7 web-based Solutions tool puts you in touch with the Autocar experts. Choose from our Web-Link Direct, Tech Docs Direct, or Parts icons depending on your needs. Simply visit www.autocartruck.com/WebLinkDirect.aspx. wire harnesses. Our engineers designed the Xperts frame rails to be the strongest and most durable in their class. Our standard 120 KSI rails offer an impressive 1.7M RBM strength without any reinforcements. With the Autocar Xpert, there is no longer a need for heavy, weighted frame liners. We have partnered with the heavy-duty trucking industrys most well-known and respected suppliers to build the Xpert. We have included Cummins engines, Allison transmissions, TRW steering systems, Dana axles and drivelines, Hendrickson suspensions, and Bendix braking systems to ensure the highest quality components and most readily available parts and service support.

XPERT HIGHLIGHTS
premium ride, ViSibility and FunCtionality

Our new cab design features more interior room than competitive cabs including a spacious storage area behind the seats and 360 sightlines.

WE ARE FAMILY...Supporting Our New Employees and Celebrating the Seasoned Veterans!
2011 brought both change and growth to our Autocar family. We are excited to welcome our new members, both here in Hagerstown, Indiana and across the country. We would like to take this opportunity to acknowledge and thank them for joining the Autocar team: Dick Addington Jag Amberkar Dayna Caldwell John Cline Susan Collins Clint Cross Chip Derry Carrie Emerick Ed Ervin Beth Gebhart Mike Hammel Bonnie Henson Vickie Hunt Mike Johnson Jim Lockie Marcus Marcum Rob May Robert Miller Mario Moreno Ashish Sadhu Hendrik van der Walt Ben Weintz Noah Yoder

Superior Frame rail Strength

Our engineers designed the Xperts frame rails to be the strongest and most durable in their class. Our standard 120 KSI rails offer an impressive 1.7M RBM strength without liners.

We also want to thank and acknowledge members of the Autocar team that have supported and promoted its growth for five years or more. We appreciate your hard work and diligence! Marie Beaulier Jeff Black Jim Bogue Vernon Brown Cliff Buck Kenneth Burris Brad Davidson Bill Dolesh Gerhard Engelbrecht Mike Goodpaster Doug Groff Jim Grubaugh Linda Hale Shannon Henry Tom Henry Ken Hermann Mike Hopper Kim Horton Judy Hymer Beth Jepson Sally Johnson Jim Johnston Joe LaSpina Tim McGinnis Darla Miller Matt Miller Mark Neale Robert Nugent Gene Parker Mark Piekutowski Sunder Rajendran Nate Redden Tina Richardson Dennis Riddle Gene Ritter Cory Roberson Teresa Roberts Brent Roy Julene Schoettmer Eric Schwartz Bobby Siders Rob Strange Jo Theart Rick Thurston Willem van der Smit Tom Vatter Heidi Wales

we take SerViCe SeriouSly

Whether it is a truck down situation, a request for technical information or a need for in-depth troubleshooting advice, our 24/7 web-based Solutions tool puts you in touch with the Autocar experts.

Yeah, It Is as Strong as It Looks!


Strong. Powerful. Innovative. Reliable. We could throw descriptions around all day long. The bottom line is this: Autocar engineers and builds great trucks for great people. We are committed to doing things right - the first time. We have made a promise to our customers and strive to keep it...Always! To find out more about Our Promise, please visit our website or give us a call.

The Best Innovations in natural Gas-Powered Trucks


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