AhnLab Policy Center 4.

0 Sales FAQ

AhnLab, Inc.

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WHAT IS AHNLAB POLICY CENTER (APC 4.0)? ................................................................................................................... 3 WHAT IS NEW IN APC 4.0? ...................................................................................................................................................... 3 WHICH PRODUCTS ARE MANAGED BY APC 4.0? ............................................................................................................... 4 WHAT ARE THE KEY FUNCTIONS OF APC 4.0? ................................................................................................................... 4 WHAT ARE THE STRONG POINTS OF APC 4.0? ................................................................................................................... 5 WHAT ARE THE STRENGTHS OF APC 4.0 COMPARED WITH ITS COMPETITIVE PRODUCTS?..................................... 5 WHAT ARE THE SYSTEM SPECIFICATIONS OF INSTALLING APC 4.0? ............................................................................. 7 WHEN WILL THE SALES AND SERVICE SUPPORT FOR APC 3.0 PRODUCTS CLOSE? ................................................... 8 WHAT IS THE POLICY FOR UPGRADING TO APC 4.0? ....................................................................................................... 8

10 WE ARE USING APC 3.0 AND THE LICENSE PERIOD IS STILL VALID. DO WE HAVE TO PAY EXTRA MONEY FOR UPGRADING TO APC 4.0? ............................................................................................................................................................. 8 11 WHAT ARE THE BENEFITS OF THE APC 4.0 RELEASE PROMOTION? ............................................................................. 8 12 WE ARE USING V3 AND APC PRODUCTS. CAN YOU OFFER ANY BENEFITS IF WE RENEW APC 4.0 DURING THE PROMOTION PERIOD? .................................................................................................................................................................. 8 13 WHERE CAN I PURCHASE APC 4.0?...................................................................................................................................... 8 14 CAN I TRY APC 4.0 BEFORE PURCHASING IT?.................................................................................................................... 8 15 WHERE DO I HAVE TO CONTACT FOR TECHNICAL INQUIRIES AFTER INSTALLING APC 4.0? ................................... 9 16 DO I HAVE TO RENEW THE SUBSCRIPTION FOR THE APC PRODUCT? ......................................................................... 9

AhnLab Policy Center 4.0 Sales FAQ

AhnLab, Inc

What is AhnLab Policy Center (APC 4.0)?

APC 4.0 is a central management solution that manages AhnLabs client/server security products, AhnLab V3 Internet Security 8.0 and AhnLab V3Net for Windows Server 7.0. APC 4.0 can control all PCs within a company and effectively address probable security threats by providing various features. For example, it provides the following features: - Security product management according to the company security policies - Proactive defense that prevents spread of virus - Desktop management: asset management and remote support APC 4.0 is easy to manage due to the UX (User eXperience) design, which is created based on the administration environment and user analysis. [Concept of APC4.0]

What is new in APC 4.0?

APC 4.0 has drastically enhanced data reliability and user convenience compared with existing products. In addition to management of client/server security products, APC 4.0 provides proactive defense and emergency security alert services. Also, desktop management enables prompt response to any emergency situations.

UI

In particular, the monitor center provides various information that enables the administrators to view the overall security status of the company. For example, information on agent installation, security product installation, engine update and the Top 5 malicious codes can be viewed at the monitor center. Moreover, it is designed to check the details and execute commands right after detecting a problem, so troubleshooting is fast and easy.

AhnLab Policy Center 4.0 Sales FAQ

AhnLab, Inc

[New Features]

Which products are managed by APC 4.0?

The products managed by APC 4.0 are listed below: Category Client product Server product Product Name AhnLab V3 Internet Security 8.0 AhnLab V3Net for Windows Server 7.0

What are the key functions of APC 4.0?

APC 4.0 is applicable under any network environment and provides various functions for managing PC security in enterprises. Features Description Monitors the security status and is configured to view the relevant security information at a glance * Integrated Domain Console: Able to view the status of the sub-servers and control agents from the parent server. * Security Severity Information: Provides security information on the emergency status by interconnecting with the security alerts provided by AhnLab.com * Task Progress Status: Checks the enforcement progress status of the distributed commands/policies Sets up parent domains/sub-domains and provides service status of the connected domains.

Monitor Center

Domain Management

AhnLab Policy Center 4.0 Sales FAQ

AhnLab, Inc

Group Management 4.1.2 Policy Man age men t

Manages groups under the domains 4.1.1 Shows the summary of the domain status and policy assignment status

Sets up policies such as targeted security products/agents, proactive defense, etc. Provides various features such as policy export/import, policy assignment status, Detailed Policy Settings, etc. Provides various kinds of reports based on information registered in the DB Features include scheduled reports, report templates, user-defined reports, etc. Sets up the scheduled tasks (Notifications, manual update, command execution, policy assignment, etc.) to be distributed according to schedule

Report Scheduled Task

What are the strong points of APC 4.0?

APC 4.0 ensures reliability of log data and is structured to ensure flexible application under various enterprise environments. In addition, it further offers easy management and convenience by applying UI (User Interface) which is designed based on user analysis. 1) Ensures accurate policy/command delivery and data reliability. Provides correct status information through real-time data exchange between servers and agents Collects various kinds of data through real-time command/policy execution between parent servers and sub-servers Collects information on all domains with its integrated domain console structure 2) Adaptable to many different environments Can be configured differently according to the network environment Supports DB2 as well as MS SQL, which allows selective use of DB Provides flexibility of link via standardization of personnel DB link 3) Maximizes managerial convenience Applies UX (User eXperience) design which is created based on user analysis Provides a monitor center to view the overall enterprise security status at a glance Easy to understand the distribution status of policies/commands through the task manager

What are the strengths of APC 4.0 compared with its competitive products?
APC 4.0 can control all PCs within a company and effectively address probable security threats by providing various features. For example, it provides security product management based on the companys security policies; proactive defense to prevent the spread of virus; and desktop management such as asset management and remote support APC 4.0 is easy to manage by applying an UX (User eXperience) design created based on administration environment and user analysis.

AhnLab Policy Center 4.0 Sales FAQ

AhnLab, Inc

[Comparison Chart]

Category
Windows Client AV Windows Server AV Personal Firewall S/W Execution Control Server Layer Structure Load Distribution Redundancy Administrator Authority Level Function-specific Administrator Administrator Authority Operation IP Range/Time-based Relay Server Staging Server

APC 4.0
O O O O O

Company H
O O O X O

Company S
O O O O O

Company E
O O X X X

Management Product

O
Access Control Dash Board Security Status Monitoring Support Policy Distribution Policy Policy Import/Export Management Policy Enforcement Status Success/Fail Management of

O O O

O X

X X

X X X

O
Execution Commands Task Management of the Latest Management Command Execution Scheduled Task Distribution/Execution of File Distribution General Software

AhnLab Policy Center 4.0 Sales FAQ

AhnLab, Inc

Execution Parameter Option OS-specific Distribution

O
Option Management of Vulnerable

O
Password and Shared Folders Proactive Defense PC Network Threshold Session Count Notification Desktop Remote Control Management S/W, H/W Information

O O O O O

X X O O O

X X X X X

X X O O

What are the system specifications of installing APC 4.0?

The specifications of installing and operating Admin (Console), Server and Agent of APC 4.0 are shown below: Category Mandatory Elements Admin Internet Explorer 6.0 or higher .Net Framework 3.5 or higher Server MS SQL Server 2000 or higher MSDE 2000 or higher IBM DB2 9.5 or higher Windows Installer Recommended OS: Windows 2003 Server Supported OS: Windows 2003 Server / Windows 2000 Server / Windows 2000 Professional / Windows XP Professional / Windows Server 2008 * Supports 64 bit compatible mode * Windows Vista is not supported Agent Internet Explorer 6.0 or higher / Winsock 2.0 Windows 98SE, ME Windows NT Workstation 4.0 SP5 / Window NT Server 4.0 SP5 / Windows 2000 Professional / Windows 2000 Server / Windows 2003 Server / Windows Vista / Windows XP Home Professional / Windows Server 2008 *Supports 64 bit compatible mode

OS

Windows 2000 Server / Windows 2000 Professional /Windows XP Professional / Windows 2003 Server / Windows Server 2008 / Windows Vista *Supports 64 bit compatible mode

CPU: Intel Pentium 1G or higher Memory: 1GB or more Hardware HDD: Reserved space 2G or more NIC: 10/100 Ethernet Card * IA64 is not supported

Recommended: CPU: Intel Pentium 1.5GHz or higher Memory: 1GB or more recommended HDD : Reserved space 5G or more NIC : 10/100 Ethernet Card A dedicated recommended policy server is IBM-PC compatible computer of Pentium 233M or higher Memory : 64 MB or more HDD : 400MB or more

AhnLab Policy Center 4.0 Sales FAQ

AhnLab, Inc

When will the sales and service support for APC 3.0 products close?
[Note] the product(i.e. period until the sales closing date). Service Support Period: The period during when patch files, hotfixes, etc. for the purchased product can be provided(i.e. period until the service closing date). New features (including UI changes) are not additionally provided during this period. APC 3.0 Sales Closing Date: To be determined APC 3.0 Service Support Period: To be determined Sales Period: The period during when a user can purchase a new product or renew the subscription for

What is the policy for upgrading to APC 4.0?

Upgrade to APC 4.0 will be provided free of charge for the existing APC users during the license period. However, if the license period expires, it shall be upgraded at the renewal price of APC 4.0. Type Target Product Free Upgrade Charged Upgrade Description APC 3.0 In case the license period for the existing APC product is not expired yet If the license period for the existing APC product is expired, it shall be upgraded at the renewal price of APC 4.0.

In case of upgrade to APC 4.0, a new license will be issued because APC 4.0 cannot be installed with the existing APC product ID.

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We are using APC 3.0 and the license period is still valid. Do we have to pay extra money for upgrading to APC 4.0?
If you are using APC 3.0 and the license period is still valid, a free upgrade will be provided according to the APC 4.0 upgrade policy.

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What are the benefits of the APC 4.0 release promotion?

The promotion plan will vary depending on each partner. Please contact the AhnLab for more details.

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We are using V3 and APC products. Can you offer any benefits if we renew APC 4.0 during the promotion period?
The promotion plan will vary depending on each partner. Please contact AhnLab for more details.

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Where can I purchase APC 4.0?

You can purchase the APC 4.0 product from AhnLabs global partners. Please contact your local partner.

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Can I try APC 4.0 before purchasing it?

You can try a test installation before you purchase the product. If you need a test installation, please contact AhnLabs global partners or AhnLab headquarters.

AhnLab Policy Center 4.0 Sales FAQ

AhnLab, Inc

Please prepare and send us an Evaluation PO and Agreement for Evaluation for test installation. Then, we will be able to provide a test version and technical support for installation. The test license provided for the test is different from those provided when you make an actual purchase of the product. When you actually purchase the product, a new license will be issued and a formal master will be provided, so when installing the full version, you should delete the test version.

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Where do I have to contact for technical inquiries after installing APC 4.0?
Technical service will be provided by AhnLabs local partners and AhnLab headquarters.

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Do I have to renew the subscription for the APC product?

You have to annually renew the subscription in order to continue using the management functions of the APC product. Due to the characteristics of management software, APC product needs sustainable product patches and appropriate technical support in order to function properly. To maintain an optimal management status for the PCs and security products installed in the clients and servers, APC product also needs to be maintained up-todate. <End>

AhnLab Policy Center 4.0 Sales FAQ

AhnLab, Inc