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Below are some sample statements from our basic 70-statement employee satisfaction survey.

We survey 10 critical areas of your organization: Working Conditions; Training; Supervision; Job Satisfaction; Company Pride; Compensation and Benefits; Advancement; Communications; Work Relations; and Top Management. Custom categories can, of course, be added to the employee engagement survey questionnaire. Our survey includes comprehensive reporting and our proprietary third party intervention risk factors to identify employee morale issues. Employees rate 70 employee engagement statements on a 7-point Likert scale. Each category is represented by 7 different statements, to ensure that statement wording does not effect the validity of the employee satisfaction survey results. Statements are worded carefully to ensure maximum precision and ease of understanding by most work populations. Survey administration is normally complete in about 20 minutes.

Statement

My work area is neat and clean. My present job makes good use of 1 my skills and abilities. I am proud to be an employee here. 1 The benefits offered here are fair and reasonable when compared to 1 similar employers in this area. The most capable employees are always the ones selected for 1 promotions. When assigned work Ive never done before, I get the necessary 1 instructions to do a good job. Generally speaking, my immediate 1 supervisor is doing a good job. Communications from top management are adequate for me to 1 know what is going on in the organization. The people here are pleasant and 1 cooperative to work with. Today this organization is headed in 1 the right direction to be successful.

strongly disagree 1 2 3 2 3 2 3 2 3

4 4 4 4

strongly agree 5 6 7 5 6 7 5 6 7 5 6 7

2 3

5 6 7

2 3 2 3

4 4

5 6 7 5 6 7

2 3

5 6 7

2 3 2 3

4 4

5 6 7 5 6 7

Employee Morale Survey Design


Obtain valuable employee feedback with employee morale surveys from Infosurv. We begin the process by designing a customized employee morale survey for your organization, or taking your existing survey and preparing it to be administered via the Internet, telephone, fax, or paper. Infosurv offers questionnaire design consultation services standard to all clients, and reviews all employee morale survey instruments to assure validity, reliability, and bias reduction. We have years of employee research experience and expertise and can help you compose a highly relevant survey instrument that will yield sound and valid conclusions while achieving the maximum survey response rate possible. As an optional service, one of our experienced PhD level researchers can work interactively with the client to create an employee morale survey questionnaire from scratch tailored specifically to their information needs and strategic objectives. Alternatively, we can begin with one of our professionally- designed employee morale survey templates and then work interactively with the client to customize the survey to their specific needs. Employee opinion surveys cover nearly every factor that affects employee motivation and retention, including:
y y y y y y y

Overall satisfaction Corporate culture Supervisor relations Training Pay and benefits Work environment Communications

Our standard employee morale surveys are comprehensively designed to identify and isolate key independent and dependent variables. Independent Variables Supervisor relations Pay & benefits Work environment Corporate communications Dependent Variables Overall satisfaction Likelihood to recommend Likelihood to stay Employee loyalty

Our in-house research shows that employee attitudes and opinions are a better predictor of future employee behavior than past behavior. Our employee morale surveys are specifically designed to accurately measure attitudes that affect real business metrics, like employee retention rates and turnover. Infosurv utilizes rigorous research methodologies to assure the reliability and effectiveness of all of our employee morale surveys. Various technically advanced features can be built into our

online surveys to assure a smoother operation and more complete survey results, including pagelevel branching logic to assure respondents are shown only relevant items, response verification to assure all required questions are completed, and a save-and-resume feature to allow users to save and later resume a partially completed survey. For more detail regarding these and other unique survey design services and technical features that we offer, please request a free copy of our brochure.

Employee Morale Survey Administration


Once the employee morale survey design phase is complete, Infosurv will consult with you to determine the best security level, incentives, deadlines, and respondent notification method for your particular project. We will help you with every decision along the way, applying our experience and expertise to make the process as easy and stress-free as possible. We have developed propriety methods to protect the security of your employee morale survey while still maintaining respondent anonymity when required. Using our unique Personal Access Code (PAC) system, we can virtually guarantee against duplicate or unauthorized responses, while maintaining 100% respondent anonymity when necessary. Using our unique method, clients are protected against duplicate or unauthorized survey responses. Meanwhile, Infosurv protects employee anonymity by stripping response data of all identifying information, including Personal Access Codes, before passing along survey results to the client. Over the years, weve identified various techniques to maximize survey response rates and effectiveness. Our proprietary survey methodology includes an introductory memo from the client CEO, carefully worded survey invitations, incentives, timed reminders, and touch-point management to avoid over surveying. For online employee morale surveys, we send a personalized email invitation to each employee with simple directions how to access and complete the survey. Embedded in each survey link may be respondents unique Personal Access Code (PAC) and/or demographic data. This means that when the respondent clicks on their link to access the survey, we can automatically identify them, validate their responses, and even assign them to a specific demographic subgroup for analysis. Infosurv offers a number of unique services designed to help our clients achieve the maximum survey response rate possible, including personalized email reminders to uncompleted respondents. Clients can track the results of their survey in real-time throughout the survey administration period. Our secure real-time, 24/7 reports menu allows clients to login via a secure link and view their current survey response rate, review preliminary results, and even download an updated raw data file.

For more detail regarding these and other unique survey administration services and technical features that we offer, please request a free copy of our brochure.

Employee Morale Survey Analysis


Employee opinion survey results data is useless without insightful analysis. Our in-house data analysis staff and senior PhD level researchers are trained to turn your raw survey responses into meaningful and actionable conclusions. We carry a range of survey analysis packages to match every need and budget. Our standard computer-generated analysis reports are designed to provide a variety of statistical, graphical and verbatim results summaries. All of our reports can be cut by respondent subgroups or time periods. For clients requiring a more robust analysis solution, we offer the professionally-designed, customized Infosurv Insights Report. This report includes a number of proprietary analysis features as outlined in our brochure. Infosurv can provide survey benchmarking against normative data for an additional fee. We also offer a variety of custom analysis solutions including banner reports, custom Excel spreadsheet reports, etc.

Customized Analysis Of Your Employee Opinion Survey


In addition to the options outlined above, we offer a variety of custom analysis solutions including banner reports, custom Excel spreadsheet reports, significance testing, manual coding of qualitative responses, and other special requests. For more detail regarding the various analysis packages that we offer, please request a free copy of our brochure.

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