Associate Level Material

Appendix C: Administrative Matrix

Instructions: Complete the Administrative Matrix located below. You are expected to identify and explain the functions and roles of management. This information is based on the four functions of management. By providing an example, you demonstrate an understanding of each management function.

Function

Leading

Role of Management This includes interpersonal roles, subordinates within the organization, and persons external to the organization. Three interpersonal roles include figurehead, leader, and liaison

Example A manager has the responsibility to lead by example within the organization. It is important to model the behavior subordinates are expected to fulfill

Planning

Defining goals, establishing strategy, and developing sub-plans to coordinate activities

Organizing

Determining what needs to be done, how it will be done, and who is to do it Monitoring activities to ensure that they are accomplished as planned

Controlling

Setting goals, establishing strategy and developing plans ensures that the work to be done is kept in proper focus and helps organizational members keep their attention on what is most important. Organizing includes determining what tasks are to be done and y whom, how tasks are to be grouped, who reports to whom, and where decisions are to be made. Controlling, involves monitoring, comparing, and correcting work performance.

HCA/210