The HSBC Group in the Philippines One of the world's largest banking and financial services organizations, the

HSBC Group has been doing business in the Philippines for over 135 years where they currently employ 7,500 people. Group members operating in the Philippines and the comprehensive range of services they provide are described below. The Hongkong and Shanghai Banking Corporation Limited Established in Hong Kong in March 1865 and in Shanghai a month later, the Hongkong and Shanghai Banking Corporation (HSBC) is the founding member of the HSBC Group and the Group's flagship in Asia. The Group serves customers worldwide from around 7,500 offices in over 80 countries and territories in Europe, the Asia-Pacific region, North and Latin America, and the Middle East and North Africa. With assets of US$2,761bn at 30 September 2011, HSBC is one of the worlds largest banking and financial services organizations. HSBC began operating in the Philippines in November 1875, in Binondo. A second branch was opened in Iloilo to serve the growing sugar industry. In 1971, the main branch in Binondo was moved to Makati City. Ten years later, in 1981, the Iloilo branch was closed and a new branch in Ortigas Centre was opened. Following the introduction of the Foreign Bank Liberalisation Act of 1994, HSBC re-opened a branch in Binondo in 1995 and established a branch in Cebu in 1996. In 1999, a fifth branch was opened in Quezon City. To cater to the needs of clients in the Visayas and Mindanao regions, a branch was opened in Davao in 2006, and a second branch in Cebu in 2007. The most recent addition is the branch in the Bonifacio Global City in Taguig, bringing the total number to eight main bank branches. In 2000, HSBC, through The Hongkong and Shanghai Banking Corporation Limited, completed the acquisition of 100% of PCIB Savings Bank, now HSBC Savings Bank (Philippines), Inc. The Bank currently has a 22-strong total branch network and employs nearly 1,500 people. Management Chief Executive Officer: Tony Cripps Main Subsidiaries HSBC Savings Bank (Philippines) Inc HSBC Insurance Brokers (Philippines) Inc

HSBC Technology & Services Service Delivery HSBC Technology & Services (HTS) brings together the Technology and Operations platforms across HSBC with an aim to re-engineer customer experience and drive down unit cost of production. Global Service Delivery The Global Service Delivery organisation is an integral part of HTS. It anticipates and understands the needs of its customers by offering receptive, responsive and prompt services, which enables the Group to build profitable long-term partnerships with its customers. The Global Service Delivery organisation offers a seamless proposition by creating Centres of Excellence (CoEs) through a network of Group, Regional or Local Service Centres, which are instrumental in providing customer satisfaction by determining the best location and best practice for a process. The CoEs identify cost intensive practices and re-engineer them to create a winning customer service proposition, thereby maximising cost efficiencies and driving customer advocacy. Global Service Delivery in Philippines Global Service Delivery in the Philippines is represented by HSBC Electronic Data Processing (Philippines), Inc. Incorporated in 2004, HSBC Electronic Data Processing (Philippines) Inc. has over 5,500 employees and operates out of 2 Group Service Centres (GSCs), both located in Manila. The Group Service Centres are a fundamental component of HSBCs strategy to drive shareholder value. They form a key part of the Global Service Delivery organisation and allows for maximising cost efficiency and drive customer advocacy by creating a seamless service delivery proposition. Management Centre Managers: Carlo Jose (GSC Manila 1) Shivakumar Menon (Head of GSC Operations - Philippines) Locations GSC Manila 1 - Alabang Site 5150 North Bridgeway corner Northgate Avenue Northgate Cyberzone, Filinvest Corporate City Alabang, Muntinlupa City Telephone (632) 859-4900 GSC Manila 2 Quezon City Site

Building C1, U.P. Ayala Technohub Commonwealth Avenue, Diliman Quezon City Telephone (632) 370-2300 Website www.hsbcglobalresourcing.com Recruitment Hotline Telephone (632) 859-4377 E-mail servicecenterjobs@hsbc.com.ph Bank Services Retail Banking and Wealth Management HSBC provides a full range of personal financial and wealth management services in the Philippines. Customers can access these services through a wide range of channels, including over 9,000 ATMs locally and 800,000 internationally, internet banking, 24-hour phonebanking and 22 branches covering Metro Manila, Pampanga, Cebu and Davao, which includes 15 branches of HSBC Savings Bank (Philippines), Inc. HSBC Premier, the Bank's global wealth management service offering exclusive and personalized banking, is available in key branches. HSBC Savings Bank (Philippines), Inc HSBC Savings Bank provides personal financial services to the growing middle market through 15 branches in Metro Manila and Pampanga. It offers a full range of personal banking products including Philippine peso, US dollar and multicurrency savings and term deposit accounts, and personal loans. Customers can access their accounts through BancNet ATMs located throughout the country, and overseas through any HSBC and PLUS ATMs, as well as through automated phonebanking service. Management President, HSBC Savings Bank (Philippines), Inc: Patrick Cheng Corporate Banking Since 1875, HSBC has been giving corporate, commercial and institutional customers in the Philippines the combined advantage of worldwide connections, an extensive global experience and the same familiarity with the local market. The alignment of the corporate, investment banking and treasury businesses has allowed the Bank's dedicated relationship management team to gain a deeper understanding of customers' corporate requirements to offer timely, value-added

solutions. This strategy has secured the Bank's position as the market leader in the local custody, sub-custody, debt capital and derivatives markets. Trade and Supply Chain HSBC has been a leading provider of trade services in Asia for more than 130 years. With its extensive global presence, it offers a wide range of import and export services and trade finance facilities, including documentary credit opening and advising, bills discounting and collections, import and export finance, shipping guarantees, interbank collections and non-recourse financing. It offers best in class electronic banking solutions in the Philippines for exporters and importers. Over the recent years, HSBC has been the recipient of various Traderelated awards from Trade Finance, Global Finance, The Asset, Global Trade Review, Cargonews Asia, and FinanceAsia. Securities Services HSBC provides Custody and Clearing, Corporate Trust and Loan Agency, Fund Administration and Stock Transfer services to local and foreign investors. In the Philippines, HSBC is the leading choice of financial institutions, global custodians, broker dealers and fund managers, as evidenced by the Bank's undisputed market leadership in investment flows into the country. HSBC has been consistently recognized by various finance magazines, award-giving institutions, surveys and customers as the Best Custodian in the Philippines. These awards include: Best Custody House (2008-2009) by the Philippine Dealing System; Best Domestic Custodian (2008-2010) and Best Sub-custodian (2006-2010) by The Asset Triple A Awards; Best Sub-custodian (2004-2007 and 2009-2010) by Global Finance; and Top rated custodian service provider (19962009), Number 1 and Top Rated in Leading Clients category by Global Custodian (2007-2009). Payments and Cash Management HSBC delivers tailored product solutions to address clients' need for operational efficiency through receivables and disbursements services, as well as overall liquidity resource management. HSBCnet, HSBCs global corporate internet banking platform, allows integration with clients accounting and treasury systems for real-time balance and transactions reporting, and serves as the main delivery channel for Payment and Cash Management's suite of services. These services include Integrated Receivables Solutions (IRS), Integrated Payments Solutions (IPS), Liquidity Management Solutions (LMS), Integrated Delivery Channels (IDC) and local services such as electronic tax payments. HSBC has been recognized with best cash management awards across Asia Pacific by Asiamoney, TMI, Euromoney, Global Finance and The Asset. Investment Banking and Markets HSBC's Investment Banking and Markets division brings together the treasury and capital markets, corporate and advisory, equity securities, asset management and private equity activities of the HSBC Group. It works closely

with the Group's corporate and commercial banking businesses to provide clients with comprehensive financial solutions suited to their strategic requirements. Global Markets and Global Investment Banking HSBC's Global Markets and Global Capital Markets bring together the global markets and global investment banking capabilities of the HSBC Group. It works closely with the Group's corporate and commercial banking businesses to provide clients with comprehensive financial solutions suited to their strategic requirements. Global Markets The HSBC Group's global markets businesses rank among the largest in the world, providing clients with a tailored service in foreign exchange, fixed income, derivatives and money markets. HSBC is one of the first banks in the Philippines to be awarded a derivatives license, and continues to be a top-performing government securities dealer, having been awarded by the Bureau of Treasury (BTr) as the top foreign bank government securities eligible dealer (GSED) for 2005 and 2007, and consistently recognized by the domestic fixed income exchange as a top inter-dealer market participant. HSBC won top FX positions in the 2009 Greenwich survey, ranking number one in FX Market Share and Volume Penetration, number one in FXO Market Penetration in EMC, Most Competitive in Forwards, and Highest Percentage in Trading Relationships. Global Capital Markets HSBC has a leading footprint in the Philippine capital markets, based on integrity, commitment, consistency and innovation. This provides HSBC an edge when addressing concerns of issuers who are considering raising funds in either the local or international debt markets. In the Philippines, HSBC offers financing services covering debt capital, structured finance, and syndicated finance. HSBC provides borrower access to markets such as: corporate bonds and notes, financial institution bonds, sovereign and quasi-sovereign bonds, syndicated loans and project finance loans. HSBC leverages links with other areas of the business and an international debt franchise to provide full distribution for these instruments. As of 2010 year to date, HSBC ranks number one in overall position in the Debt Capital Market for all Philippine bonds (USD and PHP formats combined), as well as number one overall amongst foreign banks in the local currency market. For these achievements, HSBC was awarded Best Debt House in the Philippines in The Assets Triple A Country Awards in 2008 and 2009, and 'Best Debt House in the Philippines' by Euromoney in 2010.

Private Banking HSBC Private Bank is the marketing name for the private banking business conducted by the principal private banking subsidiaries of the HSBC Group worldwide. HSBC Private Bank, together with the private banking activities of HSBC Trinkaus & Burkhardt, known collectively as Global Private Banking, provides services to high net worth individuals and their families through 91 locations in some 39 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. As of 31 December 2009, profits before tax were US$1,108 million and combined client assets under management were US$460 billion. HSBC Insurance Brokers (Philippines), Inc Established in 2002, HSBC Insurance Brokers (Philippines) Inc. is a whollyowned subsidiary of The Hongkong and Shanghai Banking Corporation Limited. Its capabilities allow for a wide range of insurance solutions to be provided to suit personal circumstances and financial protection needs. With an office staffed by experienced insurance practitioners, and supported by extensive resources of HSBC Insurance worldwide, its clients can look forward to having their risks managed and their claims handled in a more cost effective, thorough and efficient way. Management President: George May

Branch Locations HSBC Main Bank: Makati Branch G/F, The Enterprise Centre Tower 1 6766 Ayala Avenue cor Paseo de Roxas Makati City Telephone: (632) 830-5300 / 830-5186 Facsimile: (632) 751-2979 Web: www.hsbc.com.ph Ortigas Branch G/F Discovery Suites, ADB Avenue, Ortigas Centre, Pasig City Telephone: (632) 584-9252 to 55

Facsimile: (632) 637-1914 Quezon City Branch G/F Nexor Building, 1677 Quezon Avenue, West Triangle, Quezon City Telephone: (632) 441-1001 to 03 Facsimile: (632) 738-2125 / 755-5072 Binondo Branch Quintin Paredes cor Ongpin Streets Binondo, Manila Binondo, Manila Telephone: (632) 242-5888 Facsimile: (632) 242-7882 Cebu Branch G/F Taft Ayala Building, Cardinal Rosales Avenue, Cebu Business Park, Cebu City Telephone: (6332) 234-4180 to 83 Facsimile: (6332) 415-8250 Davao Branch G/F Luisa Avenue Square, Jacinto Extension, Davao City 8000 Telephone: (6382) 226-7011 to 12 Facsimile: (6382) 300-7899 Bonifacio Global City Branch G/F HSBC Centre, 3058 Fifth Avenue West, Bonifacio Global City, Taguig City Telephone: (632) 581-7020 to 23 Facsimile: (632) 581-8170 / 976-8170 HSBC Savings Bank: Makati Main Branch G/F Peninsula Court Building, 8735 Paseo de Roxas corner Makati Avenue, Makati City Telephone: (632) 817-1002 Facsimile: (632) 812-1052 Alabang Branch G/F Unit 1 The Commercial Complex, Madrigal Avenue, Ayala Alabang Village, Muntinlupa City Telephone: (632) 775-0031 to 35 Facsimile: (632) 772-3511

Caloocan Branch 359 Rizal Avenue Extension, Grace Park, Caloocan City Telephone: (632) 359-6022 to 26 Facsimile: (632) 359-6025 Commonwealth Branch Commonwealth Avenue, Barangay Holy Spirit, Quezon City Telephone: (632) 952-3001 Facsimile: (632) 755-5079 / 952-3007 Cubao Branch G/F Philam Life Tower (beside Gateway Mall), Aurora Blvd, Araneta Centre, Cubao, Quezon City Telephone: (632) 709-1581 to 90 Facsimile: (632) 421-4690 / 709-1582 Fort Bonifacio Branch G/F Unit 4 The Fort Strip, Fort Square, Bonifacio Global City, Taguig City Telephone: (632) 843-1874 / 816-6730 Facsimile: (632) 889-4592 Greenhills Branch G/F Greenhills Shopping Centre, Greenhills, San Juan Telephone: (632) 705-1001 to 05 Facsimile: (632) 726-1161 Katipunan Branch 299 Katipunan Road, Loyola Heights, Quezon City Telephone: (632) 436-6066 to 68 Facsimile: (632) 755-5084 / 920-7655 Filinvest South Branch G/F BC Group Centre, Filinvest Avenue, Filinvest Corporate City, Alabang, Muntinlupa City Telephone: (632) 581-8490 to 98 Facsimile: (632) 755-5085 One E-Com Centre Branch (SM Mall of Asia Complex) G/F One E-Com Centre, Mall of Asia Complex, Pasay City

Telephone: (632) 901-5851 to 59 Facsimile: (632) 556-4151 Paraaque Branch G/F Gonzy Building, Lot 14 Block 42, Presidents Avenue, Paraaque City Telephone: (632) 659-2150 to 53 Facsimile: (632) 807-9109 RCBC Plaza Branch G/F RCBC Plaza Tower 2, Gil Puyat Avenue cor Ayala Avenue, Makati City Telephone: (632) 757-3925 to 30 Facsimile: (632) 755-5078 / 845-1344 Rockwell Premier Centre R1 Level Space 142 Lopez Drive, Powerplant Mall, Rockwell Centre, Makati City Telephone: (632) 729-8658 to 66 Facsimile: (632) 895-3456 / 755-5086 San Fernando Pampanga Branch G/F Odette Grace Bldg, Barangay Dolores, MacArthur Highway San Fernando City, Pampanga Telephone: (6345) 875-8022 to 23 Facsimile: (6345) 961-0799 Valle Verde Branch G/F Silver City's Auto Mall, Frontera Verde Drive corner Julia Vargas Ave, Pasig City Telephone: (632) 914-0700 Facsimile: (632) 755-5091 / 635-9270