A Look at Jamie’s Closet E-Shopper Survey

*delete accordingly

Age: *<18 / 18-23 / 24-30 / 31-35 / >35 Gender: *Female / Male Occupation: Student/Unemployed/Employed

If you are Working, Monthly Income: *<$2000 / $2001-2499 / $2500-$3000 / $3001-$4000 / >$4000
If you are a student, Monthly Allowance: *<$200 / $200-$500 / >$500, Do you work part-time: *Yes /No

Are you an E-Shopper: *Yes / No

If Yes: How often do you shop online? *daily / once a week / once a month / <5 times a year / others: ____________
If No: Why not? ________________________________________________________________________________

1. Label the factors that affect which E-Shop is the preferred choice? (from 1 = most important to 15 = least
important)

( ) prices of items
( ) quality of items
( ) mode and speed of delivery
( ) mode of payment
( ) variety of items
( ) origin of items (manufacturing country)
( ) exclusivity of items (not something all other e-shops sell too)
( ) user-friendliness of buying functions (e-shopping cart or via email etc)
( ) personalized services (not just a shopper vs seller relationship)
( ) available sample / stocks
( ) the models posing for the items
( ) manufacturer warranty
( ) e-shop layout and design
( ) loading speed of e-shop
( ) membership discounts and privileges

2. What will you be willing to buy online without seeing the items?
*bags / apparels / shoes / electric&IT appliances / accessories / perfumes / CD&DVD / Books / others: ___________

3. How long are you willing to wait for the delivery of the items?
*hate waiting, want it immediately / 1-3 days / 4-7 days / 7-14 days / 14-21 days / more than 21 days

4. When will you be willing to wait longer than 21 days for the items?
*will never wait this long / if I can enjoy min 20% discount / if the items is a exclusive item / I have all the time to wait.

5. When will you sign up membership with an E-shop?

*will not sign up / if it is the only way to purchase online / if there are many membership perks / as long as it is FOC

6. Are you willing to buy any items without Manufacturer Warranty?

*never / only for non-electric&IT appliances / I am okay without warranty

7. Will you prefer to browse E-shops with Live Local Models posing with the items or with Catalogue Models?
* Live Local Models / Catalogue Models / I am fine with either or both

8. Will you prefer to buy from a registered e-business?

*no preference / I only trust registered e-business / I think non-registered e-business has more value for money items
9. Please take some time to browse www.jamiecloset.com and gives your rate the following items from 1 =
very bad, 3 = satisfactory, 5 = very good. Do take note that the e-shop is yet to be completed and items had
not been updated.

( ) Website usage of colour, design and layout ( ) About Us ( ) User-friendliness

( ) Membership Rewards ( ) Payment methods ( ) Delivery options
( ) How to buy ( ) Product Measurement
( ) Terms and Conditions

10. Please take some time to go through the various items. Delete accordingly to indicate the amount you are
most willing to pay for the items. (Prices indicated are in SGD)

*<$10 / $11-20 / $21-$29 />$29 *$15-$19 / $20-$24 / $25-$29 />$29 *$15-$19 / $20-$24 / $25-$29 />$29

*$10-$14 / $15-$19 / $20-25 /$25 *$15-$19 / $20-$24 / >$25 *$15-$19 / $20-$25 / >$25

*$6-$9 / $10-$15 / >$15 *<$20/ $21-$24 / $25-$29 / >$29 *$15-$19 / $20-$24 / $25

Thank you for completing the survey form. Do email it back to us at jamiecloset@gmail.com! Have a good day!