INDUSTRY INTEGRATED MBA PROGRAMME ANNAMALAI UNIVERSITY SEC A BATCH INDUSTRY INTERNSHIP

GUIDELINES FOR THE SYSTEMATIC ORGANISATION STUDY

1. Ten departments or department functions are identified in an organisation. 2. A detail study on each points mentioned hereunder has to be undertaken and should be included in the report. 3. Any other department or function identified during working with that organisation then study also can be undertaken on those areas. 4. Any differences or dissimilarities may be noted then and there to the industry guide and faculty guide.

DETAIL STUDY ON OPERATIONS DEPARTMENT OR OPERATIONS FUNCTIONS OF THE ORGANISATION 1. 2. 3. 4. 5. 6. 7. Introduction on department. What are the different categories of employees. Staff and portfolio details of the said department. What are the products/services of the organisation. What are the sub products (by-products)/other services of the organisation. Give details on production planning section. Give brief not en the procedure adopted in the following areas:a. Job/Product designing b. Manpower setting

c. d. e. f. 8.

Organising work Arranging layout/service product development Schedule of work Quality control

9.

10. 11.

Give detail and draft format of Master Production Sheet. In case of service product, give details of the standard procedure of the company on developing new service products. Give detail and draft format of Job card. In case of service product, give the details of skill and manpower required for new service product development. Give detail and draft format of Inspection Record Sheet. In case of service product, explain the product testing procedures. In case of production unit give details on staffing, working policies and procedures, equipments etc. on following departments:a. b. c. d. e. f. g. Purchase Inventory Control Stores Material Handling Testing of semi finished goods and finished goods Packing Logistics & Supply chain

In case of service products, give details on a. Product delivery procedure to the market. b. Feed back system. c. Functions involved in product development. 12. Give the procedures, policies and staffing of Research and development department.

DETAIL STUDY ON HR DEPARTMENT OR HR FUNCTIONS OF THE ORGANISATION 1. 2. 3. 4. 5. 6. 7. 8. 9. Introduction on department. Staff and portfolio details of the said department. Procedure adopted for identifying vacancies in the organisation. Policies and procedure adopted for internal recruitment process. Policies and procedure adopted for external recruitment process. Explain the techniques adapted for selection tests and interview. Give the budget details for recruitment for each post. Explain the different criteria for recruiting a candidate. How job offer letter is prepared and what are the general terms and conditions. 10. Explain the induction procedure of a staff. 11. What are the employ retention policies of the company. 12. What is the existing policy on training of an employee.

13. How the HR department identifies the need of tanning. 14. What are the different types of training conducted. 15. Give details of training evaluation method. 16. What are the different welfare measures adopted by the company for the benefit of the employees. 17. What is the attitude of the organisation with regards to the welfare legislation and how far they are following the directions in given such legislations. 18. Explain the procedure of communication of HR department with various other departments. 19. How far HR department is involved in pay fixation of each and every employee and providing different loans and other financial matters. 20. What is the common policy of the organisation in performance appraisal of the employees. 21. Give the procedure followed in making performance appraisal. 22. Give details on the dealings with l Government and Non-Governmental organisations/agencies. 23. Explain the attitude of the organisation towards the trade union activities in the organisation and explain their involvement in settling the issues with respect to the employees. DETAIL STUDY ON MIS AND COMMUNICATION SYSTEM ADOPTED IN THE ORGANISATION 1. What are the different communication system used in the organisation. 2. What are the different methods adopted in MIS. 3. What are the regular meetings and conferences conducted. Give brief descriptions on each type of meetings. 4. Besides regular meeting what are the frequent other meetings or conferences held. 5. What is the present communication systems to pass information from top management to the workers. 6. Is any place where the employee can speak? If so give details about that platform. 7. Give details of group discussion or team presentations or functions which is conducted in the premises or outside where the organisation represented during you internship programme. 8. What are the different business correspondences are made within and to outside world of the organisation. Give format of each type of communication. 9. Is any informal communication system is established in the organisation? If so give details.

DETAIL STUDY ON PUBLIC RELATIONS SYSTEM ADOPTED IN THE ORGANISATION 1. Explain the composition of Public Relation department. 2. How this department is interlinked with all other departments and functions in the organisation.

3. What are the systems developed for the customer satisfaction. 4. The procedure adopted to convey to the various departmental officers concerned public suggestions and grievances 5. What is the implementation procedure and how it is conveyed to the aggrieved party. 6. How frequent the department interacts with the media and press. 7. What are the regular policies on interaction with public. 8. Whether the organisation is involved in any social activities, if so give details. 9. How the department interact with the dignitaries and how often organisation invites dignitaries to visit its establishments. 10. What are the different functions organised for the staff members and outsiders.

DETAIL STUDY ON SALES DEPARTMENT OR SALES FUNCTIONS OF THE ORGANISATION 1. Introduction on department. 2. Staff and portfolio details of the said department. 3. What are the channels adopted by the organisation for distributing the goods. 4. What are the different types of workforce in the department and the constituents of each category. 5. Functions of sales accounts division. 6. What are the parameters considered for fixing the price. 7. What are the different methods of sales adopted by the organisation. 8. What are the sales polices. 9. What are the terms of sale going into time credits, trade discounts, cash discounts and exclusive sales. 10. What are the sales equipments issued to the salesmen. 11. What are all the sales development methods adopted. 12. How the salesmen are supervised. 13. How the determination of sales quotas, bonus prizes, sales contests and sales campaign is made. 14. How the sales are monitored from the head office. 15. Procedure followed for remitting the sales income. 16. Follow up procedures from head quarters to sales areas. 17. How the products are transported to the sales areas from sales headquarters. DETAIL STUDY ON MARKETING DEPARTMENT OR MARKETING FUNCTIONS OF THE ORGANISATION 1. 2. 3. 4. 5. Introduction on department. Staff and portfolio details of the said department. How the department is focusing on the Customer How the department is Monitoring the Competition What are the promotions systems used and what is the frequency of each type.

6. What are the measures taken for the Brand promotions. 7. What is the policy of the organisation in finding Vendors. 8. Who are all involved in creating New Ideas. 9. How the market departments communicate internally. 10. How the budget of the department is managed. 11. Understand the ROI on advertisement and promotion programmes. 12. What are the different marketing segments organisation is concentrating. 13. What are the new strategies, and executing procedure of such planning. 14. How the department is correlated with sales and finance departments. DETAIL STUDY ON FINANCE DEPARTMENT OR FINANCE FUNCTIONS OF THE ORGANISATION 1. 2. 3. 4. Introduction to the department. Explain different employees and their portfolios. Explain the different recordings of transactions affecting the business What are the necessary accounts maintained by the organisation with respect to the business. 5. What is the cash policy of the organisation 6. Write brief note on the organisations planning on :a. Long-Term Budgets b. Short Term Budgets c. Functional Budgets d. Production budget (Output budget, Purchase budget, Materials Budget) e. Payroll Budget f. Plant and equipment Budget g. Labour Budget h. Manufacturing Mangers Budget i. Operating budget j. Plant utilisation budget k. Expense budget l. Programme Budgets m. Inventory budget n. Cash budget 7. Write details about the Current Assets, Current Liabilities of the organisation. 8. What are the different factors determining working capital requirements of the organisation. 9. What are different methods of estimating working capital in the organisation. 10. What are the different types of accounting statements prepared in the organisation. 11. What are all the internal and external report statements of the Financial Department. 12. What are the details of different segments of the income statement of the organisation.

13. What are the different taxes due and how the payment is made. 14. What are the total assets and liabilities of the organisation as per previous financial years balance sheet. 15. Give exhaustive study of Shares and debentures issued by the company. 16. What is the method of costing and how cost accounting is made. 17. What are the different techniques used by the organisation for costing. 18. What are the different capital budgeting methods adopted in the organisation. 19. Give brief description on types of ledger accounts maintained in the organisation. 20. What are the different fund statements maintained by the organisation. 21. Write detail study on internal audit. 22. Who is the auditor of the company. 23. Give a report on visit to auditors office 24. Prepare Profit & Loss Account, Balance Sheet, Statement of Movement of Working capital, Fund flow statement as on 31 Dec 2009. DETAIL STUDY ON EXPORT & IMPORTANT DEPARTMENT OR INTERNATIONAL TRADE FUNCTIONS OF THE ORGANISATION 1. 2. 3. 4. 5. 6. 7. 8. 9. What is the import policy of the organisation Is the materials under DES (Duty Exemption Scheme) Give details on license for import. Whether the organisation is under 100% Export oriented unit (EOUs) or Export Processing Zone (EPZS) How the bill of lading is prepared? How the central excise duty is paid for the exports and is any exemption. Give details on the customs duty paid by the organisation on international trade. Give details of the agencies involved in the export & import functions. What are the different shipment methods adopted by the organisation.

DETAIL STUDY ON GENERAL ADMINISTRATIVE DEPARTMENT OR ADMINISTRATIVE FUNCTIONS OF THE ORGANISATION 1. 2. 3. 4. 5. Give the department introduction and details on staffing. Explain the functions of the administrative department. Explaining the co-ordination and controlling procedure adopted by the organisation in the administration. What are the different agencies contacts administrative departments. What are the different licenses and permissions obtained from different government departments/institutions for the purpose smooth functioning of the organisation. What are the different power, water and telephone connections available and explain characteristic of each connections. Which office is entrusted as Legal advisors and what are the pending legal issues.

6. 7.

8. 9. 10. 11. 12. 13. 14.

What are the book keeping procedures. Give details on men and materials in the transportation section. Explain the functions of Transportation fleet. Explain the existing fire and safety system in the organisation. Explain the surveillance system adopted in the organisation. What is the standard rules and procedures on despatch section. How the property check is carried out and what is its frequency.

DETAIL STUDY ON SYSTEMS 1. Introduction to the department. 2. Deployment of skilled and unskilled manpower. 3. Study on general IT infrastructure a. Hardware devices b. Network gadgets c. System software, application software, network software d. Web based e-commerce platforms i. User interface ii. Application server iii. Database server iv. Payment gateway e. Web server f. Mail server g. ERP for different functional departments 4. Study on Data transfer centre 5. Report on Internal mailing system 6. Procedures of Web tool developments 7. Deployment of Data security system 8. Procedures for Network security 9. Training policies