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OperationsManagementSimulation:Benihana HowtoPlayAudioTranscript WelcometoabriefoverviewofhowtoplaytheOperationsManagementSimulation,Benihana. Inthissimulation,youwillmanagetheoperationaldetailsofyourownBenihanarestaurant. Yourgoalistomanagethebaranddiningareatomaximizeutilization,throughput,andmost importantly,profit. BeginyourorientationinthePreparesection.Ontheleft,youllseeanoverviewofthestepsto play.Thereisadownloadablehowtoplaymanualthatprovidesfurtherdetail.Operational Detailspresentsimportantdetailsabouttherestaurantandalsoincludesaninteractive restaurantanimation.Usethisanimationtofamiliarizeyourselfwithhowcustomerstypically flowinandoutofyourrestaurant. Whenyourereadytostart,gotoChallenge1.Thefirsttimeyouvisitachallengeyoullseea popupdescriptionofthechallenge.Youcanviewthisagainatanytimebyclickingonmore informationatthetopofthescreen. Eachchallengecontainsasetofdecisionsforyoutomake.

omake.Inthefirstchallengeyoucanrun therestaurantwithbatching,whichmeansthatcustomerswillwaitinthebaruntiltheycan beseatedinpartiesofeight,orwithoutbatching,whichmeanscustomersareseatedinthe diningareaastheyarrive.Onceyouvesetyourdecision,clickonSimulatetogenerate20 runsornightsofdata.Therunswillpopulateintheboxontheupperleft.Highlightarunto seeitsrelatedperformancemetricsinthetablesbelow,includingafinancialsummary,andhow manycustomersyoulostorserved.Toseeahighlightedrunanimatedintherestaurant,use theredanimationcontrols.Youcanusetheslidertospeeduporslowdowntheanimation, andyoucanalsopauseorfastforwardtotheendofthenight. Alternatively,thesimulationcanberuninDataMode.Clickontheviewdatalinkinthe upperleftandtherestaurantanimationwillbereplacedwithatableofallyourscenarios.You cansetyourdecisionsandrunthesimulationdirectlyfromthisscreen.AswithAnimation Mode,yourrunswillpopulateintheboxontheleft,andtherelatedmetricswillappearbelow. Eachtimeyougenerateruns,whetherinAnimationModeorDataMode,theyrenotedasa newscenariointhetable,andtherelateddecisionsforeachscenarioarelistedontheright. ClickonviewAnimationtoreturntoAnimationModeatanytime. Challenges1through5allfunctionwithadifferentsetofdecisions,includingchangestobar size,utilizingdifferenttypesofbatching,andchangingthediningtime.Ifyoudontseeoneof thechallengesinyourmenubar,yourinstructorhasdisabledthatchallengeforyou.

Thefinalchallenge,Challenge6,combinesalltheoptionsfromthepreviouschallengesand providesanopportunitytoDesignyourBestStrategyforBenihana.Onceyouvesetallof yourdecisionsinthischallenge,clickonSimulatetoseehowprofitableyourstrategyis.Note thatyourinstructormaychoosetolimitthenumberofScenariosyoucancreateinChallenge6. Ifso,thatlimitwillbenotedatthetopofthepage. Thisconcludesourvideoonhowtoplay.GoodluckrunningyourBenihanarestaurant!

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