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1. Are you aware of various employees welfare schemes provided by the organization? Observation Yes No Total Respondents 38 2 40 Employees welfare schemes Percentage 95 5 100
100 90 80 70 60 50 40 30 20 10 0
95%
5% YES NO
INTERPRETATION:
According to the observation of 40 samples, 95% of the respondents are aware of the employees welfare schemes provided by APGENCO and remaining 5% of them are not aware. It shows that the maximum numbers of respondents know the employee welfare schemes provided by APGENCO. Hence, maximum number of the respondents agrees that they are aware and satisfied with employee welfare schemes.
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2. What is your opinion on the drinking water facilities, sanitary facilities and first aid-box provided to the employees? Observation Satisfied Good not satisfied Bad Total Respondents 10 28 2 0 40 Facilities Percentage 25 70 5 0 100
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% A
25%
70%
5%
0% C D
INTERPRETATION:
According to the observation of 40 samples, 70% of respondents are feeling good about these facilities and 25% of respondents are satisfied with the facilities provided by the organization. Only 5% of respondents are not satisfied them. Hence, maximum number of the employees agrees that they are aware and satisfied with these welfare facilities such as water, sanitary and first-aid facilities.
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Percentage 55 5 15 25 100
60
50
40
30
55%
20 25% 15% 5% A B C D
10
INTERPRETATION:
From the 40 samples, it was found that 55% of the respondents have opted nutritive, 15% have opted least nutritive but 5% have opted highly nutritive and 25% have opted somewhat nutritive. Hence, maximum no. of employees is satisfied with canteen facilities.
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4. What is your opinion on the infrastructure facilities which is Provided by the organization such as sports, games, gym etc.? Observation Excellent Good Fair Poor Total Respondents 2 26 8 4 40 Percentage 5 65 20 10 100
Infrastructre facilities
70 60 50 40 30 20 10
5%
65%
Excellen t Good
Fair
20% 5%
Poor
INTERPRETATION:
From the 40 respondents, the majorities i.e., 65% of employees are satisfied with the infrastructure facilities, only 5% feels excellent but 20% feels it fair and 10% feels it is poor. Hence, maximum number of the employees agrees that they are aware and satisfied with the infrastructure facilities provided by the organization.
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5. Does your organization is providing rest room- (separate for men & women)? Observation Yes No Total Respondents 10 30 40 Rest room Percentage 25 75 100
No
75
25
Yes
20
40
60
80
INTERPRETATION:
From the 40 samples, 75% of employees does not agree and only 10% are agree that organization is providing them separate rest room i.e., for men and women. Hence, maximum of the employees does not agree that the rest rooms provided by the organization.
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6. What is your opinion on the recreation facilities in the Observation Satisfied Good not satisfied Bad Total Respondents 4 22 10 4 40 Recreation facilities
60
55%
Satisfied
50 Good
40
30
25%
not satisfied
20
10%
10
10%
bad
INTERPRETATION:
From the 40 respondents, 55% of employee is feeling good with the recreation facilities, 10% of Employees are satisfied and only 25% are not satisfied. Hence, half of the employees agree that they are aware and satisfied with the recreational facilities.
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7. Do you think the safety standards are maintained by the Organization? Observation Yes No Total Respondents 36 4 40 Safety standards Percentage 90 10 100
100 80 60 40 20 0
90
Yes
10
No
INTERPRETATION:
Out of 40 samples, majority i.e., 90% of employees is satisfied by the organization maintaining suitable safety standards and only 10% of employees are not satisfied. It shows that the organization should supply adequate number of safety jackets and helmets, safety shoes and look after everyone wearing the safety articles. Hence, maximum number of the employees agrees that they are aware and satisfied with the safety standards.
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8. What is your opinion about the preventive measures taken by the organization for reducing accidents at work place? Observation Excellent Good Fair Poor Total Respondents 6 30 4 0 40 Percentage 15 75 10 0 100
Poor
10
Fair
75 15
Good
Excellent
20
40
60
80
INTERPRETATION:
From the 40 samples, 75% of respondents are feels preventive measures taken by the organization are good. Only 15% of employees are feeling excellent but 10% are feeling fairly. Hence, Maximum number of respondents agrees that they are aware and satisfied with the preventive measures taken by the organization.
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9. Are you getting compensation / special leave in the case of accident? Observation Yes No Total Respondents 32 8 40 Percentage 80 20 100
N o 20 80 Ye s
20
40
60
80
INTERPRETATION:
Out of 40 samples, 80% are satisfied by the compensation /special leave in the case of accidents and only 20% are dissatisfied. Hence, maximum number of the employees agrees that they are aware and satisfied with the compensation /special leave in the case of accidents.
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10. Does the education facilities are provided to employees children by the organization are adequate? Observation Yes No To some extent Total Respondents 18 10 12 40 Percentage 45 25 30 100
Education facilities
100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
45%
25%
30%
Yes
No
To some extent
INTERPRETATION:
From the 40 respondents, 45% of employees feels satisfied with the education facilities which provided by the organization to the employee childrens, 25% are not satisfied and 30% feels that education facilities provided to some extent. Hence, Maximum number of the employees agrees that they are aware and satisfied with the educational facilities are provided to the employees children.
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11. What is your opinion on the retirement benefits and social security for the employees? Observation Excellent Good Fair Poor Total Respondents 16 20 4 0 40 Retirement benefits and social security Percentage 40 50 10 0 100
INTERPRETATION:
From the 40 respondents, 50% of respondents are feeling good about the retirement benefits and social security provided by the organization, 40% of respondents are excellent and 10% of respondents are fair. Hence, maximum number of the employees agrees that they are aware and satisfied with the retirement benefits and social security.
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12. What is your opinion on the quarters provided by the organization at generating Stations? Observation Excellent Good Fair Poor Total Respondents 4 26 10 0 40 Quarters facilities at generating Stations Percentage 10 65 25 0 100
70 60 50 40 30 20 10
65 Excellent
Good
25
Fair
10 Poor 0
INTERPRETATION:
From the 40 respondents, 65% of respondents are feels that the quarters provided by the organization at generating stations are good, 10% are excellent and only 25% are fair. The employees have a great feeling towards organization for its excellence in providing welfare activity such as quarters followed by satisfactory levels.
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Hence, maximum number of the employees agrees that they are aware and satisfied with the quarters facility at generating stations only.
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13. Are you satisfied with the interest subsidy on housing loan and other loans provided by the organization? Observation Yes No To some extent Total Respondents 34 2 4 40 Percentage 85 5 10 100
90 80 70 60 50 40 30 20 10 0
85%
5% Yes No
INTERPRETATION:
Out of 40 samples, 85% are satisfied with the interest subsidy on housing loan provided by the organization, 10% feels it is provided to some extent and only 20% are not satisfied. Hence, maximum number of the employees agrees that they are aware and satisfied.
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14. Are you satisfied with the annual advance provided by the organization? Observation Yes No To some extent Total Respondents 32 2 6 40 Percentage 80 5 15 100
INTERPRETATION:
From the 40 employees, majority of the employees are satisfied with the annual advance provided by the organization. Hence, half of the employees agree that they are aware and satisfied with the annual advance provided by the organization.
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15. Are the trade unions are fighting for redressed of the grievances of the employees? Observation Yes No Total Respondents 32 8 40 Percentage 80 20 100
Trade unions are fighting for redressed of the grievances of the employees
No 20 Yes
80
INTERPRETATION:
From the 40 respondents, 80% are satisfied with the trade unions that are fighting for redressal of the grievances of the employees but 20% are not satisfied. Hence, maximum of the employees, agree that they are aware and satisfied with the trade unions are fighting for redressed of the grievances of the employees.
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16. Are you fully utilizing the welfare facilities provided by the Organization? Observation Yes No Total Respondents 26 14 40 Percentage 65 35 100
65
70 60
50
35
Yes
No
40
30
20
10
INTERPRETATION:
Half of the employees are fully utilizing the welfare facilities provided by the organization. And only 10% are not satisfied, But 40% are feel some extent. Hence, half of the employees agree that they are aware and satisfied with utilizing the welfare facilities.
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17. What is your opinion on the co-operation between management and employee in the organization? Observation Very Good Good Better Poor Total Respondents 6 30 4 0 40 Percentage 15 75 10 0 100
Good
20
40
60
80
INTERPRETATION:
75% of employees are feeling good about the co-operation between management and employees, 15% feels it is very good but 10% are better. So, it is observed that the co-ordination between management and employees is good.
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18. Does your organization welfare activities should be future developed? Observation Yes No To some extent Total Respondents 24 0 16 40 Percentage 60 0 40 100
INTERPRETATION:
From the 40 respondents, majority i.e., 60% are satisfied with the future development of the welfare facilities But 40% are satisfied to some extent. Hence, maximum of the employees, agree that they are aware and satisfied with the future development of the welfare facilities.
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19. What is your opinion about the welfare measures in APGENCO? Observation Excellent Good Fair Poor Total Respondents 6 28 6 0 40 Welfare measures Percentage 15 70 15 0 100
0 15 70 15
50
100
INTERPRETATION:
According to the observation of 40 samples, Most of the employees (70%) are feeling good about the welfare measures which are provided by the organization. some employees are feels excellent about the welfare measures.
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FINDINGS
1. Most of the employees are satisfied with employee welfare activities which are provided by the organization. 2. The employees welfare schemes provided by the organization are known to 95% of employees and remaining 5 % are not aware of the welfare schemes. 3. Most of the employees get satisfied with the safety measures for the benefit of employees by implementation of safety standards provided by the organization. 4. Most of the employees feels satisfied towards education facilities which provided by the organization to the employee children. 5. The first aid facilities provided by the organization in the all departments of the employees have been satisfactory. Only some of them are agreed to this statement. 6. 65% of employees are feeling good about on the quarters provided by the organization at generating stations but only 10% of employees feel excellent. 7. The medical facilities provided by the organization are up to the mark, 70% of employees have agreed them. 8. Most of the employees are fully utilizing the welfare facilities provided by the organization. 9. The employees have a great feeling towards the company for its excellence in providing welfare activities like quarters, medical services, etc., 10. Maximum of the respondents, agree that they are aware and satisfied with the social security measures. 11. 55% of respondents feel good on the recreational facilities, only 10 % are satisfied but 25% are not satisfied. 12. Maximum of the respondents, agree that they are aware and satisfied with the recreational facilities provided by APGENCO.
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SUGGESTIONS
Even through the organization is providing the best welfare facilities for its Employees, the study on the welfare measures revealed some of the important aspects, which may be useful for the organization to provide some more welfare measures to its Employees, which in turn may yield lot of benefits to the organization with the help of the study conducted. 1. The organizations have to provide the welfare schemes in a better manner for the employees benefits such as leave travel concession. 2. Educational allowances need to be improved. 3. Indoor and outdoor games facilities to be improved in generating station. 4. The organization having canteen facility which they have to provide quality food and also have to maintain cleanness in the canteen. 5. First aid facilities should be available at every department for immediate approach during emergency and medical coverage for the employee must be improved. 6. Medical facilities should be improved with enough no. of doctors, medicine fully equipped ambulance should be maintained. 7. Most of the respondents (especially women employees) are expecting organization bus for their daily transportation to come to office on time. 8. Welfare measures taken by the organization should be still developed in the areas of maintenance of the quarters, and study standards in the school which leads more satisfaction in the employees. 9. Organization must promote healthy environment, better life and health to the workers at work place. 10. The employee welfare measures could be revised and improved regularly so that the new concepts and ideas could be included from time to time as the organization are continuously growing and developing entities. an
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CONCLUSIONS
This study was carried out by us to determine the level of employee welfare practices in ANDHRA PRADESH POWER GENERATION CORPORATION. The objective of this study is achieved in findings the satisfactory level and workers opinion towards the management attitude. From the critical analysis, it was found that the employees were dissatisfied with transport facility and canteen facilities. The employees were satisfied with the safety measures adopted during work. Facilities regarding uniform, drinking water and health care provided by the organization was satisfactory
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QUESTIONNAIRE
Respected Sir/Madam, R. Vijaya Lakshmi, M.B.A. student of St. Anns PG College for Women, Mallapur, Hyderabad. I am conducting this survey for my project work as Welfare Measures in APGENCO to study in partial fulfillment of M.B.A. programme. Therefore, request you to extend your co-operation by filling up the following questionnaire giving your valuable free and frank opinion. The given information will be kept confidential and used for academic purpose only. I will be thankful for your response. Name Age Designation Experience in the organization : : : :
1. Are you aware of various employee welfare schemes provided by the organization? A) Yes [ ] B) No [ ]
2. What is your opinion on the drinking water facilities, sanitary facilities and first aid box provided to the employees? A) Satisfied [ ] C) Not satisfied [ ] 3. What is your opinion on the canteen facilities? A) Nutritive [ ] C) Least nutritive [ ] organization such as Sports, Gym etc.? A) Excellent [ ] C) Fair [ ] A) Yes [ ] B) Good [ ] D) Poor [ ] B) No [ ] B) Highly nutritive [ ] D) somewhat nutritive [ ] B) Good [ ] D) Bad [ ]
5. Does your organization is providing rest room (separate for men & women)?
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6. What is your opinion on the recreation facilities in the organization? A) Satisfied [ ] C) Not satisfied [ ] A) Yes [ ] for reducing accidents at work place? A) Excellent [ ] C) Fair [ ] accidents? A) Yes [ ] organization are adequate? A) Yes [ ] extent 11. What is your opinion on the retirement benefits and social security for the employees? A) Excellent [ ] C) Fair [ ] Stations? A) Excellent [ ] C) Fair [ ] provided by the organization? A) Yes [ ] A) Yes [ ] employees? A) Yes [ ] B) No [ ] 16. Are you fully utilizing the welfare facilities provided by the organization?
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B) Good [ ] D) Poor [ ] B) No [ ]
7. Do you think the safety standards are maintained by the organization? 8. What is your opinion about the preventive measures taken by the organization B) Good [ ] D) Poor [ ]
10. Does the education facilities are provided to employee children by the B) No [ ] C) To some
B) Good [ ] D) Poor [ ]
12. What is your opinion on the quarters provided by the organization at generating B) Good [ ] D) Poor [ ]
13. Are you satisfied with the interest subsidy on housing loan and other loans B) No [ ] B) No [ ] C) To some extent [ ] C) To some extent [ ]
14. Are you satisfied with the annual advances provided by the organization? 15. Are the trade unions are fighting for redressal of the grievances of the
B) No [ ]
17. What is your opinion on co-operation between management and employees in B) Good [ ] D) Poor [ ] C) To some extent [ ] B) Good [ ] D) Poor [ ]
18. Does your organization welfare activities should be future developed? 19. What is your opinion about the welfare measures in APGENCO?
20. Any other suggestions or opinions for the improvement of Employees welfare? A. _______________________________________________ B. _______________________________________________ C. ______________________________________________
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