A SUMMER TRAINING PROJECT REPORT ON

ANALYSIS OF CONSUMER BEHAVIOR TOWARDS SHARE TRADING IN INDIABULLS SECURITIES LTD SUBMITTED IN PARTIAL FULFILLMENT FOR THE AWARD OF THE DEGREE OF MASTER IN BUSINESS ADMINISTRATION 2010-12 UNDER THE GUIDANCE OF Mr. MANOJ VERMA SUBMITTED BY: VIKRANT WALIA
Roll no-02714803910 Batch-2010-2012.(MBA SEM-III)

MAHARAJA AGRASEN INSTITUTE OF TECHNOLOGY3 Approved by AICTE, HRD Ministry, Govt. of India Affiliated to Guru Gobind Singh Indraprastha University, Delhi PSP Area, Plot No. 1, Sector 22, Rohini Delhi 110086

STUDENT UNDERTAKING

This is to certify that I have completed the Summer Project titled ANALYSIS OF CONSUMER BEHAVIOR TOWARDS SHARE TRADING IN INDIABULLS SECURITIES LTD in INDIABULLS under the guidance of Mr. MANOJ VERMA in partial fulfillment of the requirement for the award of degree of Master of Business Administration at Maharaja Agrasen Institute of Technology, Delhi. This is an original piece of work & I have not submitted it earlier elsewhere.

VIKRANT WALIA

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CERTIFICATE

This is to certify that the summer project titled ANALYSIS OF CONSUMER BEHAVIOR TOWARDS SHARE TRADING IN INDIABULLS SECURITIES LTD is an academic work done by VIKRANT WALIA submitted in the partial fulfillment of the requirement for the award of the degree of Master Of Business Administration from Maharaja Agrasen Institute of Technology, Delhi, under my guidance & direction. To the best of my knowledge and belief the data & information presented by him in the project has not been submitted earlier.

MANOJ VERMA

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ACKNOWLEDGEMENT A Project usually falls short of its expectation unless guided by the right person at the right time. Success of a project is an outcome of sincere efforts, channeled in the right direction, efficient supervision and the most valuable professional guidance. This project would not have been completed without the direct and indirect help and guidance of such luminaries. They provide me with the necessary recourses and atmosphere conductive for healthy learning and training. At the outset I would like to take this opportunity to gratefully acknowledge the very kind and patient guidance I have received from my project guide Mr. MANOJ VERMA. Without his critical evaluation and suggestion at every stage of the project, this report could not have reached its present form. Lastly, I would like to thank all the members of INDIABULLS and my colleagues who gave me fruitful information to finish my project.

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EXECUTIVE SUMMARY
Investing in equities in a market like India is speculative and involves risk that may be greater than other types of investment strategies. Before investing an Investor should be careful enough about him investment decision to avoid erosion of wealth. As seen in the recent times the volatility of market is more detrimental to the retail investors as it seems to be lucrative for speculative gains of short duration of time. Hence an investor has to evaluate his options carefully for a prudent investment, keeping long-term horizon in mind.

The report has tried to bring out the parameters those are of paramount importance to general public dealing in an equity trading on day-to day and delivery base trading. The working methodology has been discussed i.e. the data collection methods, sampling methods and the survey questionnaire methods. Thee questionnaire prepared is designed so as to cover a wide range of customer touch points The report given a view about the investors perception that what thy think while making investments in shares. A sample of 100 people was selected randomly and survey was done as per the parameters of the questionnaire. The results of every parameter have been included in this report and shown graphically (Pie Charts, bar graphs etc.) A complete structure of the research design has been included. Apart from above discussed points the brief history of India bulls Securities Ltd, its business diversification and a brief introduction about the concept of share trading.

CONTENTS
S.No. 1. Title INTRODUCTION 1.1 OVERVIEW OF THE INDUSTRY 1.2 BOMBAY STOCK EXCHANGE 1.3 NATIONAL STOCK EXCHANGE COMPANY PROFILE 2.1 PROFILE OF THE COMPANY 2.2 MAIN OBJECTIVE OF THE COMPNAY 2.3 CREDIT TRADING 2.4 PROBLEMS OF THE COMPANY 2.5 COMPETITION INFORMATION 2.6 SWOT ANALYSIS RESEARCH METHODOLOGY 3.1 SIGNIFICANCE 3.2 MANAGERIAL USEFULNESS OF THE STUDY 3.3 OBJECTIVE OF THE STUDY 3.4 SCOPE OF THE STUDY 3.5 METHODOLOGY 3.6 LIMITATIONS OF THE RESEARCH DATA ANALYSIS CONCLUSION RECOMMENDATIONS ANNEXURE BIBLIOGRAPHY Page No. 1 2 4 5 7 8 12 13 23 23 30 32 33 33 33 33 33 36 37 45 47 50 54

2.

3.

4. 5. 6. 7. 8.

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Chapter 1 INTRODUCTION

INTRODUCTION OF THE INDUSTRY

1.1 OVERVIEW OF THE INDUSTRY

The only stock exchanges operating in the 19th century were those of Bombay set up in 1875 and Ahemadabad set up in 1894. These were organized as voluntary non-profit making organization of brokers to regulate and protect their interests. Before the control on securities trading became a central subject under the constitution in 1950, it was a state subject and the Bombay securities contract (CONTROL) Act of 1952 used to regulate trading in securities. Under this Act, the Bombay stock exchanges in 1927 and Ahemadabad in 1937. During the war boom, a number of stock exchanges were organized in Bombay, Ahemadabad and other centers, but they were not recognized. Soon after it became a central subject, central legislation was proposed and a committee headed by A.D. Gorwala went into the bill for securities regulation. On the basis of committees recommendations and public discussions the securities contracts (regulations) Act became law in 1956. DEFINITION OF STOCK EXCHANGE Stock exchange means anybody or individuals whether incorporated or not, constituted for the purpose of assisting, regulation or controlling the business of buying, selling or dealing in securities. It is an association of member brokers for the purpose of self regulation and protecting the internets of its members. It can operate only if it is recognized by the Govt. under the securities contract (regulation) Act, 1956 the recognition is granted under section 3 of Act by the Central Govt. ministry of finance.

BYELAWS Beside the above act, the securities contract (regulation) rules were also made in 1975 to regulate certain matter of trading on Stock Exchange. These are also byelaws of the exchanges, which are concerned with following subjects. Opening/Closing of the Stock Exchange, timing of trading, regulation of blank transfer, regulation of Badla or carryover business, control of statement, and other activities of stock exchange, fixation of margins, fixation market price or making price, regulation of intraday (jobbing), regulation of broker trading, brokerage charges, trading rules on exchanges, attribution and settlement of disputes, settlement and clearing of the trading etc. REGULATION OF STOCK EXCHANGE The securities contract (regulation) is the basis of the stock exchange in India. No exchange can operate legally without the Govt. permission or recognition. Stock exchanges are given monopoly in certain areas under section 19 of the above Act to ensure that the control and regulation are facilitated. Recognition can be granted to a stock exchange provided certain condition are satisfied and the necessary information is supplied to the government. Recognition can also be withdrawn, if necessary. Where there are no stock exchanges, the government can license some of the brokers to perform the function of stock exchange in its absence. SECURITIES AND EXCHANGE BOARD OF INDIA (SEBI) SEBI was setup as an autonomous regulatory authority by the Government of India in 1988 to perform the interest of investors in the securities and to promote the development of, and to regulate the securities market and for matters connected therewith or incidental thereto. It is empowered by two Acts namely the SEBI act, 1992 and the securities contract (regulation) Act 1956 to perform the function of protecting investors right and regulating the capital market.

1.2

BOMBAY STOCK EXCHANGE

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The stock exchange, Mumbai, popularly known as BSE was established in 1875 as The Native share and stock broker association, as a voluntary non-profit making association. It has an evolved over the year into its present status as the premiere stock exchange in the country. It may be noted that the stock exchanges the oldest one in the Asia, even older than the Tokyo Stock Exchange, which was founded in 1878. The Exchange, while providing an effective and transparent market for trading in securities, uphold the interest of the investors and ensure redressed of their grievances, whether against the companies or its own member brokers. It also strives to educate and enlighten the investors by making available necessary informative inputs and conducting investor education programmes. A governing board comprising of 9 elected directors, 2 SEBI nominees, 7 public representatives and an executive director is the apex body, which decides the policies and regulates the affairs of the exchanges. The executive director as the chief executive officer is responsible for the day today administration of the exchange. The average daily turnover of the exchange during the year 2006-07 (April-March) was Rs. 6984.19 crores and average number of daily trades 15.69 lakhs. BSE INDICES In order to enable the market participants analysis etc., to track the various ups and downs in the Indian stock market, the Exchange has introduced in 1986 an equity stock index called BSE-SENSEX that subsequently became the barometer of the moments of the share prices in the Indian Stock market. It is a Market capitalization weighted index of 30 components stocks representing a sample of large, well-established and leading companies. The base year of Sensex is 1978-79. The Sensex is widely reported in both domestic and international markets through print as well as electronic media. Sensex is calculated using a market capitalization weighted method. As per this

methodology, the level of the index reflects the total market value of all 30-component 4

stocks form different industries related to particular base period. The total market value of a company is determined by multiplying the price of its stock by the number of shares outstanding. Statisticians call an index of a set of combined variables (such as price and number of shares) a composite Index. An Indexed number is used to represent the results of this calculation is order to make the value easier to work with the track over a time. It is much easier to graph a chart based on Indexed values than one based on actual values world over majority of the well-known Indices are constructed using Market capitalization weighted method. In practice, the daily calculation of SENSEX is done dividing the aggregate market value of the 30 companies in the Index Divisor. The keeps the Index comparable over a period or time and if the reference point for the entire Index maintenance adjustments. SENSEX is widely used to describe the mood in the Indian Stock Markets. Base year average is changed as per the formula new base year average = old base year average* (new market value/old market value).

1.3

NATIONAL STOCK EXCHANGE

The NSE was incorporated in Now 1992 with an equity capital of Rs. 25 crores. The international securities consultancy (ISE) of Hong Kong has helped in setting up NSE. ISE has prepared the detailed business plans and installation of hardware and software systems. The promotions for NSE were financial institutions, insurance companies, banks an SEBI capital market ltd., Infrastructure leasing and financial services ltd. and stock holding corporation ltd. It has been set up to strengthen the move towards professionalisation of the capital market as well as provide nation wide securities trading facilities to investors. NSE is not an exchange in the traditional sense where brokers own and mange the exchange. A two tier administrative set up involving a company board and a governing abroad of the exchange is envisaged.

NSE is a national market for share PSU bonds, debentures and government securities since infrastructure and trading facilities are provided. NSE-NIFTY The NSE on April 22, 1996 launched a new equity Index. The NSE-50. The new index, which replaces the existing NSE-100 index, is expected to serve as an appropriate Index for the new segment of futures and options.Nifty means National Index for Fifty Stocks.The NSE-50 comprises 50 companies that represent 20 board Industry groups with an aggregate market capitalization of around Rs. 5,70,000 crores. All companies included in the Index have a market capitalization in excess of Rs. 1000 crores each and should have traded for 85% of trading days at an impact cost of less than 1.5%. The base period for the close of prices on Nov 3, 1995, which makes one year of completion of operation of NSEs capital market segment. The base value of the Index has been set at 1000. NSE-MIDCAP INDEX The NSE madcap Index or the Junior Nifty comprises 50 stocks that represents 21 abroad Industry groups and will provide proper representation of the madcap segment of the Indian capital Market. All stocks in the index should have market capitalization of greater than Rs. 600 crores and should have traded 85% of the trading days at an impact cost of less 2.5 %. The base period for the index is Nov 4, 1996, which signifies two years for completion of operations of the capital market segment of the operations. The base value of the Index has been set at 1000. Average daily turn over of the present scenario 258212 (Laces) and number of averages daily trades 2160 (Laces).

Chapter 2 COMPANY PROFILE

COMPANY PROFILE
2.1 PROFILE OF THE ORGANIZATION

INTRODUCTION TO INDIABULLS
Indiabulls is India's leading retail financial services company with over 414 locations in more than 124cities. While our size and strong balance sheet allow us to provide you with varied products and services at very attractive prices, our over 5400 Client Relationship Managers are dedicated to serving your unique needs. Indiabulls is lead by a highly regarded management team that has invested crores of rupees into a world class Infrastructure that provides our clients with real-time service & 24/7 access to all information and products. Our flagship Indiabulls Professional Network offers real-time prices, detailed data and news, intelligent analytics, and electronic trading capabilities, right at your finger-tips. This powerful technology is complemented by our knowledgeable and customer focused Relationship Managers. Indiabulls offers a full range of financial services and products ranging from Equities to Insurance to enhance your wealth and hence, achieve your financial goals. Indiabulls Client Relationship Managers are available to you to help with your financial planning and investment needs. To provide the highest possible quality of service, Indiabulls provides full access to all our products and services through multi-channels.

INNOVATION IS THE KEY TO SUCCESS- PROVED BY INDIABULLS

Sameer Gehlaut and Rajiv Rattan Sameer Gehlaut, Rajiv Rattan and Saurabh Mittal, friends got together to start the company. For some years they worked in the oil field services industry. The idea to start their own outfit on a technology platform was born in 1999 when Gagan Banga joined the three IIT-Delhi engineers who promoted the company. These first generation entrepreneurs knew very well that nothing small works. They didnt want to build a small business which would get overnight success and shut down; rather they wanted to build a sustainable profitable business. This idea was to target the huge untapped retail segment of the market. The first task of course was to work out a sound business model, which was sustainable and profitable. They soon realized the implicit strength of their model. India was toying around with the

idea of brokerage getting done through the internet and clients directly managing their accounts. Around the middle of 1999, the core promoters had got together and acquired a shut down brokerage firm from its promoters at that time. The whole idea was to get a brokerage license from the stock exchange and a membership of the stock exchange. In 1999-2000, there was dotcom boom, there were a lot of dotcoms coming into being, lot of venture capitalists were funding the dotcoms business but none of the dotcom had any revenue model so the scope of a dotcom business was immense. Indiabulls came into existence to take advantage of this. The three promoters got together and took over a defunct brokerage company Orbis Securities- the whole idea was to get a brokerage license and a membership of the stock exchange. This brokerage firm was restarted and it started making miniscule amount of revenue for the company it basically catered to the HNIs - High Networth Individuals(?). Immediately after this the venture capitalists were contacted. In this there were several models, which were discussed including involving a strategic investor. Initially the company was promoted as a dotcom company. The promoters chose the famous Charles Schwab model, which perfectly addressed their need to have the business on a technology platform. The idea was that since it worked in other parts of the world, it would work here also. The company thus had clear-cut revenue model. It was very clear in the minds of the promoters that revenue was very important. Profitability is the key to the entire thing. The emphasis on profitability was there from day one. Indiabulls has been profitable for every financial year beginning 2000-01 the only financial year it has not been profitable has been 1999-2000. The company focused on the retail segment and used Internet to exploit the massive scope in the retail segment. The company also enjoyed the first mover advantage, as at that time there was no company catering to the needs of retail segment through Internet Sameer Gehlaut, took over as chairman and CEO, and now looks after sales, marketing and external relationships, while Rajiv Rattan, in the role of CFO and president, manages operations, finance and back office.

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THE INDIABULLS PHILOSOPHY YOU COME FIRST

We have created a unique organization that is designed for you the Smart Investor . We passionately believe in the Smart Investor who wants to make his own educated investment choices and demands world class access to a full range of services and products ranging from Equities to Insurance, combined with the highest level of integrity, service and professionalism. Indiabulls is a full service investment firm offering clients access to a tremendous range of financial services from 414 locations across 124 cities. We have a strong team of over 4400 Client Relationship Managers focussed on serving your unique needs. Our world class infrastructure, built with tens of crores of investment, provides our clients with real-time service, multi-channel & 24/7 access to all information and products. As we've expanded and developed to serve the needs of all kinds of investors, we've been guided by one underlying philosophy: You come first. We are proud to introduce to you Indiabulls Professional NetworkTM that offers real-time prices, equity analysis, detailed data and news, intelligent analytics, and electronic trading capabilities, right at your finger-tips. This powerful technology is complemented by our knowledgeable and customer focussed Relationship Managers who are available to help with your financial planning and investment needs. We invite you to learn more about Indiabulls by calling 1600 11 1130 (toll free) or visit our 135 Indiabulls Offices Nationwide or explore the services we offer through the Indiabulls Market Trader.TM

HISTORY AND OTHER CORPORATE MATTERS OVERVIEW

Indiabulls Financial Services Limited was incorporated on January 10, 2000 as M/s Orbits InfoTech Private Limited at New Delhi under the Companies Act, 1956 with Registration No. 55 103183. The name of the Company was changed to M/s. Indiabulls Financial Services Private Limited on March 16, 2007 due to change in the main objects of the

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Company from Infotech business to Investment & Financial Services business. It became a Public Limited Company on February 27, 2006 and the name of Company was changed to M/s. Indiabulls Financial Services Limited. Company was promoted by three engineers from IIT Delhi, and has attracted more than Rs.700 million as investments from venture capital, private equity and institutional investors such as LNM India Internet Ventures Ltd., Transatlantic Corporation Ltd., Farallon Capital Partners, L.P., R R Capital Partners L.P., and Infinity Technology Trustee Pvt. Ltd. and has developed significant relationships with large commercial banks such as Citibank, HDFC Bank, Union Bank, ICICI Bank, ABN Ambro Bank, Standard Chartered Bank, Lord Krishna Bank and IL&FS. Company and there subsidiaries have facilities from the above mentioned banks and financial institutions aggregating to Rs. 1760 million. Companies headquarters are co-located in Mumbai and Delhi, allowing it to access the two most important regions for Indian financial markets, the Western region including Mumbai, rest of Maharashtra and Gujarat; and the Northern region, including the National Capital Territory of Delhi, nearby cities, parts of Haryana, Uttar Pradesh and Punjab; and access the highly skilled and educated workforce in these cities. The Marketing and Sales efforts are headquartered out of Mumbai; with a regional headquarter in Delhi; and its back office, risk management, internal finances etc. are headquartered out of Delhi, allowing our Company to scale these processes efficiently for the nationwide network.

2.2 MAIN OBJECTS OF THE COMPANY

The main objects to be pursued by the Company on its incorporation are: 1. To hold investments in various step-down subsidiaries for investing, acquiring, holding, purchasing or procuring equity shares, debentures, bonds, mortgages, obligations, securities of any kind issued or guaranteed by our Company. 2. To provide financial consultancy services; to provide investment advisory services on the internet or otherwise; provide financial consultancy in the area of personal and corporate finance; publish books and CD ROMs and any other information related to the above.

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3.

To conduct the business of sale, purchases, distribution and transfer of shares, debts, instruments and hybrid financial instruments and to perform all related, incidental, ancillary and allied services.

4.

To conduct depository participant services; to conduct de-materialization and rematerialization of shares; set up depository participant centers at various regions in India and to perform all related, incidental, ancillary and allied services.

5.

To receive funds, deposits and investments from the public, Government agencies, financial institutions and Corporate bodies; grant advances and loans; conduct advisory services related to banking activities, project financing, funding of mergers and acquisition activities; fund management and activities related to money market operations.

6.

To carry on the business of portfolio management services, investment advisory services; custodial services; asset management services; leasing and hire purchase; mutual fund services and to act as brokers of real estate and financial instruments.

7.

To carry on the business of financing; provide lease and hire purchase services; to provide consultancy in the area of lease and hire purchase financing.

8.

To operate mutual funds; receive funds from investors; equity or debt instrument research activity instrument in debt and/or equity instruments.

2.3 CREDIT RATING

The company ranks at 82nd position in the list of most valuable companies in India has a market capitalization of approx US $ 800 million. The consolidated net worth of the company is approx US $ 400 million.

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Indiabulls Securities Limited has been granted PR1+ rating for its unsecured short term borrowing program of Rs. 300 million. Vide letter dated May 5, 2007 the rating agency has increased the unsecured short term borrowing limit to Rs. 350 million maintaining the PR1+ rating. ISL also enjoys A+ rating for medium to long term unsecured borrowing program of Rs. 300 million. The Rating to the company has been assigned by Credit Analysis Research Limited. As for the present issue of equity shares of our Company, credit rating is not required. SHAREHOLDERS AGREEMENT Shareholders Agreement was entered into by and among our Company (formerly Orbis Infotech Private Limited), Infinity Technology Trustee Private Limited as the trustee of Infinity Venture India Fund, LNM India Internet Ventures Limited, Transatlantic Corporation Limited (together the VC Investors) and the Promoters dated November 2, 2006. The VC Investors invested an aggregate amount of Rs. 206,000,000 in our Company for which they were issued 55,425 equity shares at an average price of Rs. 3,716.73 per equity share. Pursuant to a letter agreement (the Letter Agreement) dated May 27, 2006 between the parties to the Shareholders Agreement, each of the VC Investors have agreed not to enforce rights that have accrued to them before the said Letter Agreements and have agreed that the Shareholders Agreement, together with all the rights and obligation on the parties will stand terminated immediately upon the listing of the shares of our Company and consequent to the listing, the rights of the Shareholders Agreement, including the rights that have arisen prior to such termination shall be terminated. A copy of the Shareholders Agreement, and a copy of the Letter Agreement terminating the Shareholders Agreement are available for inspection as material documents at the corporate offices of our Company.

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Key Competitive Strengths DIVERSE BRANCH NETWORK Since Company inception in FY 2006 Company and its subsidiaries have grown from a single location to a nationwide network spread over 414 Offices in 124 cities. They have a pan India distribution networks for the purpose of distribution of financial products and services. Such a diverse and integrated network provides a centralized platform to there clients. BOUQUET OF FINANCIAL PRODUCTS AND SERVICES Company and its subsidiaries offer various financial services and products ranging from equity, F & O and wholesale debt, mutual fund, insurance and IPO distribution, equity research analysis, depository services to cater to the specific needs of the retail and institutional investors thus providing all these services in a single platform. Advanced Technology team that delivers market leading product innovation There ongoing investment in technology is a key element in expanding there product and service offerings, enhancing there delivery systems, providing fast and consistent client service, reducing processing costs, and facilitating there ability to handle significant increases in client activity without a corresponding rise in risk and staff. Company and its subsidiaries have an in-house technology team of 27 people comprising of several engineers. The in-house technology team has been responsible for developing the technology products for operating at a large scale with efficient back office systems. The application of technology allows Company and its subsidiaries to build scaleable product and service offerings. The in-house technology team developed one of the first Internet trading platforms in India, one of the first in-house real-time CTCL link with NSE. Company and its subsidiaries introduced integrated accounts with automated gateways with client bank accounts so that they can transfer funds to and from their bank account to their brokerage account with the Company. This has enhanced customer ability to access their funds for market related activities. The in-house technology team has good expertise to 15

create mission critical applications and in the maintenance and upkeep of high transaction processing of there web-site. Strong Sales and Marketing Teams with continuous reinvestment and training Companys relationship manager channel (through a team of 4400 Relationship Managers as on july 30, 2007) offers a single point contact to retail customers whereby their high net worth clients have separate relationship managers catering to them. These managers offer personalized services to the customers helping build strong and continuing relationships with them. Also, our marketing associate channel helps Company and its subsidiaries in client acquisitions at minimal costs with client loyalty. The marketing associates channel also helps Company and its subsidiaries in increasing their penetration in smaller town and cities. STRONG CROSS SELLING OPPORTUNITIES With 414 branches spread over 124 cities all over India and variety of financial products and offerings coupled with online, relationship manager & marketing associate channels, Company and its subsidiaries have strong cross product selling opportunities thus providing a multi-channel delivery systems to there diverse client base of 3,25,000 clients as on July 10, 2007. STRONG TEAM OF EXPERIENCED PROMOTERS Indiabulls has a strong team of promoters who are engineers from Indian Institute of Technology and have several years experience in financial services industry. They believe that their strong technical experience will help them in achieving our key business strategies. LEADING PRODUCT INNOVATION AND MARKETING STRATEGIES Management is innovative and nimble and has historically introduced many new and innovative products to the market place that have played a significant role in their growth.

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Companys relationship manager model has introduced private banking experience to the clients. The relationship managers are trained and incentives to work with their client base and enhance ability to cross sell and leverage the large client base. Indiabulls have launched marketing associate model, which replaces the traditional sub-broker model with an authorized person that client can appoint independently and provide them with the benefit of their trading, clearing and servicing strengths. Its equity analysis product provides clients with unbiased research. Company plans to continuously innovate and introduce market leading products and services to add to its competitive advantage. WELL CAPITALIZED PLAYER, WITH STRONG BANKING RELATIONSHIPS AND CREDIT RATINGS Indiabulls consolidated net worth is Rs. 1023.19 million making us a well capitalized companies. The Company and ISL have received sanctioned facilities of Rs. 1760 million from 11 leading commercial banks and financial institutions. The details of the banking relationships as of June 24, 2007 are as follows: ABILITY TO COMBINE PEOPLE & TECHNOLOGY IN UNIQUE WAYS They provide multiple distribution channels by combining people and technology. Clients can visit one of the 414 offices in 124 cities or access via telephone, call centre or online channel. Web enabled tools such as technical analysis, information, news, interactive web based programs and tools and back office solutions for clients and marketing associates; Power Indiabulls an order entry, routing and management technology through technology platform, for actively- trading investors. Strong market presence and increased market share leads to virtuous cycle of growth and profitability Theyre growing client base and market share have increased their market presence, brand recognition enhanced their profitability and increased the available credit facilities from the banks further strengthening its strong balance sheet. Companys brand and profitability allows them to recruit good and efficient employees, compensate them attractively and 17

provides the flexibility toes for investments in the business and technology systems. These attributes in turn have a positive effect on the growth of its client base thereby increasing its market share, leading to higher profits and credit facilities and thus forming a virtuous circle. KEY BUSINESS STRATEGIES Their focus on the client has allowed Company and its subsidiaries to offer a range of services that have changed the investing landscape and created a new model of financial services that melds people and technology to provide an integrated human assisted technology interface service for investors who range from self-directed full-time active investor to those who prefer to deal with through a marketing associate in smaller towns and cities. Their key strategies include: Defend and maintain their differentiation as the firm that delivers ethical and useful services Build and expand investing insight through product offerings such as Equity

Analysis which is objective, Uncomplicated and not driven by commission Give clients new levels of choice tailored to their desire for help, tools for investing their assets, their willingness to pay for additional services and the level of business they can do with the company. Provide clients with tools, relationship managers and choices that support their desired investment outcomes. Indiabulls has developed a client specific approach as a core element of its business strategy and are constantly focusing on acquiring new clients and expanding their customer base. They believe that the strong secular growth of the Indian financial Markets, due to increased household penetration of financial assets; increasing liquidity and market capitalization of Indian Markets, led by the listing of

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many public sector entities; and the increasing affluence of Indian households and savers provides an impetus to the growth perspective. They believe that this diversification and growth strategy will continue to produce results and allow Company and its subsidiaries to grow business at a rapid pace irrespective of market conditions. In addition, management believes that the growth of the Indian financial markets, due to increased household penetration of financial assets; increasing liquidity and market capitalization of Indian markets, led by the listing of many public sector entities; and the increasing affluence of Indian households and savers, favors our long term growth outlook. The table below encapsulates the financial metrics on an annual basis, and compares that with the Market trading volume. (NSE Yearly Trading Volume is taken as representative of Market activity). The core pillars of our business strategy are discussed below: Increase the number of Client Relationships They are focused on increasing the number of client relationships through a wide network of offices throughout India and having more number of relationship managers to service these relationships. They plan to grow their business by growing the number of client relationships. During a downturn of the markets they believe that increased number of client relationships will add stability to their earnings. Offer Diversified Financial Products & Services Capture Greater Share of Wallet Company and its subsidiaries offer to their clients a wide range of financial services and products allowing the clients to leverage their relationship with Indiabulls and get products suiting their varied needs. This strategy allows them to gain share of wallet of the clients consumption of financial services. They offer to the client a comprehensive product offering and are able to increase their revenues per client by selling different products to

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the same client. Indiabulls offer equity, debt & derivatives brokerage, IPO distribution, mutual funds and insurance products. Their strategy is to increase the number of client relationships and then leverage those client relationships into offering in a whole suite of financial products. Multiple Channels Enhance Customer Experience and Opportunities to interact with us Companys clients can access their products and services through 414 offices spread across 124 cities; through operator assisted call Centers; or through their website www.indiabulls.com; or through their respective relationship managers or through marketing Associates. These multiple channels provide flexibility to the clients and allow them to utilize their existing business Relationship with them through any channel from any part of India. Companys strategy is to provide the most convenient, efficient and value added channel to the client at the lowest possible cost, and allow the clients with choice and varied access points. Indiabulls believe that their multiple channel strategy has been particularly effective in the affluent segment where many sophisticated clients like to have a close-by office they can access and yet have the flexibility of Internet account management, transactions and electronic funds transfer and settlement. Relationship Manager driven sales model, provide high quality service and exploit cross-sell opportunities Companys clients benefit from the personal attention and advice of the trained and motivated relationship managers. All its relationship managers are qualified and educated professionals, who have been extensively trained in-house to provide the products and services to the clients. These relationship managers are encouraged to develop long-term relationships with the clients and can access a variety of resources within the Company, such as insurance specialists, research services and others to add value to their clients. Most of the clients have dedicated relationship managers irrespective of the channel they use.

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LOW COST AND HIGHLY SCALABLE BUSINESS Indiabulls has utilized the technologies available and have constantly invested in products and innovations to provide an enhanced experience to its customers. The benefits of such infrastructure include integrated customer trading account with depositary services; electronic gateway for instant funds transfer to and from the bank to the brokerage account; and comprehensive client systems that track all activity in various segments. They believe that technology and systems are one of the key competitive edges in terms of lowering their operating costs; managing the business; reducing risk and providing an enhanced experience to the clients with superior service standards. BROKERAGE OFFERING Companys retail equity business primarily covers secondary market equity broking. It caters to the needs of individual Indian and Non-resident Indian (NRI) investors. They offer broker assisted trade execution and automated online investing and trading facilities to their customers. Automated online investing and trading includes automated order placement and execution of market and limit equity orders; and advanced trading platforms for active traders. All investors have full access to real - time quotes, personalized portfolio tracking, charting and quote applications, real-time market commentary, real-time quotes and news. ONLINE AUTOMATED CHANNEL Automated Online Business contributes more than 34.6% of its overall revenues. They control more than 20% market share in the online business. Clients are able to obtain financial information and execute trades on an automated basis through their online channel using product offerings like Power Indiabulls and Indiabulls Market Trader. This channel is designed to provide added convenience for clients and minimize its costs of responding to and processing routine client transactions. Online channels include the Indiabulls Group Professional Network that provides access via their web-site www.indiabulls.com to information and trading service on the Internet. Additionally, Power Indiabulls online trading system is designed for the high volume trader and 21

provides enhanced trade information and order execution integrated software-based trading platforms. While most client transactions are completed through the online channel, they continue to stress the importance of blending the power of the Internet with personal service to create a full-service client interface. They offer an online portal where the clients can execute securities purchase and sales transactions through the Internet. This covers the Equity, Debt & Derivatives segment in the Indian securities market. With an objective of assisting our customers in taking investment decisions, the portal also provides financial information on various companies listed. For executing a transaction clients can directly log on to our website without requiring any assistance from offline intermediaries THIRD PARTY FINANCIAL PRODUCTS OFFERING They distribute third party products and services through our comprehensive retail distribution network. The products offered include third party insurance, mutual funds and initial and secondary public offerings. They have a pan India retail distribution network, comprising 7000 relationship managers and 414 branches spread over 124 cities SOME OF THE UNIQUE FEATURES ARE: Trading via branch network, telephones and Internet account. That is Both online and offline (by telephone). Automated Extended Margin Trading Facility. Integrated Trading and Depositary Account. Technology transforming desktop into NEAT like terminal for Internet trading. One Screen for both Cash and Derivatives Trading. Facility to Buy Today & Sell Tomorrow itself.

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Equity Research Department which studies the market and provides information. Up-to-date news, data and analysis via Indiabulls.com. Equity Analysis Report to support your investment decisions.

2.4

PROBLEMS OF THE ORGANIZATION

The other of India Bulls is that they give more attention to HNIs (high networth individuals) as compared to retail investors or individuals; this is why volumes of trading at India Bulls are less as compared to its competitors.

Most of the processing and clarifications (account opening, payments, etc) are routed to the head office in Mumbai due to lack of decision making powers of local branches which delays the speedy execution of decision

2.5

COMPETITION INFORMATION

5paisa.com Company Background Indiainfoline was founded in 1995 and was positioned as a research firm. In 2000 ebroking was started under the brand name of 5 paisa.com. Apart from offering online trading in stock market the company offers mutual funds online.It also acts as a distributor of various financial services i.e GOI securities, Company Fixed Deposits, Insurance.Limited ground network, present in 20 Cities. Online Account Types Investor Terminal : Investors / Students Trader Terminal : Day Traders / HNIs

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PRICING FOR RETAIL CLIENTS Investor Terminal Account Opening: Rs 500 Demat 1st Yr: Rs 250 Initial Margin: Rs 2500(Compulsory) Min Margin Retainable: Rs 1000 Brokerage: Trading 0.10% each side + ST Delivery 0.50% each side + ST PRICING FOR HNI CLIENTS Trader Terminal Account Opening: Rs 500 Demat 1st Yr: Rs 250 Initial Margin: Rs 5000(Compulsory) Min Margin Retainable: Rs 1000 Brokerage: Trading 0.10% each side + ST Delivery 0.50% each side + ST

24

(Negotiable to 0.05% each side & 0.25%) Account Access Charges Monthly Rs 800, adjustable against Brokerage Yearly Rs 8000, adjustable against brokerage Deal Clinchers v/s 5 Paisa Downtime Recent past 5 paisa Trader Terminal (T.T) is experiencing high frequency downtime between 3 3:30 p.m due to server load (as their T.T is feature heavy compared to Speetrade charting) Manual Accounting The 5 paisa accounting system is manual, Online fund transfer through bank is not credited instantly. Limit is provided EOD for shares sold from DP, or call Similarly limit released for shares sold under BTST is manual Delay in receiving pay-out of clear funds from trading to Bank Account Min Account Balance Concept of Min Rs 1,000 to be maintained in form of cash / securities to keep account active. This can be withdrawn only on closure of account. Kotakstreet Company Background Kotakstreet is the retail arm of kotak securities. Kotak Securities limited is a joint venture between Kotak Mahindra Bank and Goldman Sachs

25

Online Account Types Twin Advantage / Green Channel: 2 DPs, Limit against shares Free Way: Flat Rs 999 Cover Charge p.m, 0.03% per transaction High Trader: 6 Times Exposure Cash & Derivatives, Auto sq off 2:55 PRICING OF KOTAK Account Opening: Rs 500 Demat: Rs 22.5 p.m Initial Margin: Rs 5000(Compulsory) Min Margin Retainable: Rs 1000 Brokerage Slab wise: Higher the volume, lower the brokerage. Even older customers (on 0.25% & 0.40%) have been moved to the slab wise structure.

Deal Clinchers v/s Kotakstreet Rigid Account Opening Terms No Flexibility of A/c opening charges (Rs 500) + Compulsory margin Rs 5000/Account opening free with Rs 10,000 Margin OR competitor Contract Note. No Customization of commercial Terms No Flexibility in Leverage Dependent on Type of Account ( 4 to 6 times only) No flexibility in Brokerage, driven by slab structure Many Other Charges 26

Rs 22.5 p.m towards DP AMC charges DP incoming charges extra, 0.02% Rs 1,000 as retainable Margin to keep account active Rs 25 per call after 20 calls for the month Restricted Access to Terminal like product KEAT Desktop restricted distribution on payment of Rs 500, Non refundable ICICIDirect Company Background ICICI Web Trade Limited (IWTL) maintains ICICIdirect.com. IWTL is an affiliate of ICICI Bank Limited and the Website is owned by ICICI BankLimited Account Types ICICI Direct e-invest Account: Plain Vanilla Account with focus on 3 in 1 advantage. Differentiated in services within the account 1. Cash on spot 2. MarginPlus Premium trading interface of ICICI Direct Link is given to DBC partners and HNIs Account Opening: Rs 750 Schemes: For short periods Rs 750 is refundable against brokerage generated in a qtr. These schemes are introduced 3-4 times a year.

27

Demat: NIL, 1st year charges included in Account Opening Plus a facility to open additional 4 DPs without 1st yr AMC Initial Margin: Nil Brokerage: All brokerage is inclusive of stamp duty and exclusive of other taxes. Slab wise brokerage ranges from 0.75% to 0.25% depending on volume. Deal Clinchers v/s ICICI Direct Poor online Interface Slow website interface with no real-time quotes creates dissatisfaction among high frequency traders Margin trading restriction The margin trading system is available up to 2:45 p.m, with outstanding net positions under margin segment automatically squared off at any time between 2:45 3:30 p.m. Thus no control of square off price. Morning Trades Issue Being one of the websites with largest no of after hour orders which are pushed 1st thing in the morning, creates a choking of orders to the exchange, causes delay of confirmations for new order placed during the early morning trades. Restriction of BTST The sale of shares purchased is restricted to T+1 day and is not permitted on T+2 Day.

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No leverage for Delivery trades Delivery is restricted to the total money allocated into the trading account. No flexibility on leverage on Intra-day trades The leverage of 4 times is available for intra- day trades. Restriction of Bank Account The choice of bank is restricted to ICICI Bank. Higher Brokerage rates with slabs The delivery brokerage is pegged at 0.75% and trading at 0.10% each side, this makes is very unviable for customers dealing in large volumes. Although progressively the delivery and trading brokerage reduce as volumes go up.

2.6

SWOT ANALYSIS

STRENGTHS The `do-it-yourself' framework of online share trading offers retail investors the three benefits of transparency, access and efficiency. Paperwork diminishes significantly, and no more painful trips to your broker to check if everything's in order. Online trading has made it possible to universalize access to retail investors. This was earlier very difficult, as the cost of servicing often-outweighed transaction volumes. Online brokerage ranges between 0.05-0.20 per cent of the value of transactions for non-delivery-based trades, and between 0.25-0.95 per cent for delivery-based trades. Once major investments in online infrastructure are over and done with - and with the economies of scale coming into play it is expected that brokerage rates would head further downwards.

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WEAKNESSES Every thing in the world has a flip side to it - Transaction velocity is crucial. And more often than not, connections are lousy. There's also a degree of investor skepticism about online payment and settlement mechanisms in spite of all the encryption and fire walling brought into play. Time and technology will soon assuage these concerns, which hark back to the `physical' days. OPPORTUNITIES You have some money to dabble with. Trading shares on BSE/NSE has always been your dream. When will you ever find the time? And besides, the hassle of finding a broker is not easy. This is your main opportunity. Realizing there is untapped market of investors who want to be able to execute their own trades when it suits them, brokers have taken their trading rooms to the Internet. Known as online brokers, they allow you to buy and sell shares via Internet. THREATS On to some threat perception - Domestic funds, foreign institutional investors and operators comprise the three main market constituents. And all three include term investors as well as opportunists in their pecking order. Some, for instance, hitch their fate with what the FIIs are up to.

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Chapter 3 OBJECTIVE AND RESEARCH METHODOLOGY

31

RESEARCH METHODOLOGY
2.1 SIGNIFICANCE
The main significance of the project is to study the preferences and perceptions of investors regarding various financial products from the stable of India bulls Securities Ltd.

2.2

MANAGERIAL USEFULNESS OF THE STUDY

This project is very useful to study investors behavior towards different attributes such as risk, return, liquidity etc. of investment in Equities.

2.3

OBJECTIVE
To study the issues and challenges that investors face while making investment in share market. To study the preferences and perceptions of investors regarding various financial products from the stable of Indiabulls Securities Ltd. so that the firm can benefit from the findings of the report in launching any new investment product in future. To study the consumers bahaviour in respect of investment in shares Trading. To study about Risk Management with the help of equities.

2.4

SCOPE OF THE STUDY

To study the consumers bahaviour in respect of investment in shares Trading.

2.5

METHODOLOGY
The methodology section is the blue print for researcher activity and specifies bow the investigator intents to study the people or describe social settings. In other words the methodology section make explicit the study desire and constitutes the how to do it phase.

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The project study has been conducted by collecting primary data only using structured questionnaire. No secondary data is used. I have put my best possible effort to do this research and collect the necessary information to learn about this topic thoroughly. DATA COLLECTION The data collected was a primary & secondary in nature. Primary data was collected using structured questionnaire. The questionnaire has been designed for the target group to get the best amount of data possible keeping in view the importance and authenticity of the information and convenience of the respondent. The selection of investor was predetermined in nature Personal contacts were established to conduct a face-to-face interview. Interview was conducted under strict supervision to maintain the standards of the data collected. Type of Research: - Descriptive research Descriptive research includes Surveys and fact-finding enquiries of different kinds. The main characteristic of this method is that the researcher has no control over the variables; he can only report what has happened or what is happening. DATA SOURCES There are two types of data. Primary Data The data that is collected first hand by someone specifically for the purpose of facilitating the study is known as primary data. So in this research the data is collected from respondents through questionnaire. Secondary Data For the company information I had used secondary data like brochures, web site of the company etc. The Method used by me is Survey Method as the research done is Descriptive Research.

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RESEARCH INSTRUMENTS Selected instrument for Data Collection for Survey is Questionnaire. QUESTIONNAIRE DESIGN/FORMULATION Questionnaire: - A questionnaire consists of a set of questions presented to respondent for their answers. It can be Closed Ended or Open Ended Open Ended: - Allows respondents to answer in their own words & are difficult to Interpret and Tabulate. Close Ended: - Pre-specify all the possible answers & are easy to Interpret and Tabulate. IMPORTANCE SCALE A scale that rates the importance of some attribute. RATING SCALE A scale that rates some attribute from highly satisfied to highly unsatisfied and very inefficient to very efficient SAMPLING UNIT: Who is to be surveyed? The marketing researcher must define the target population that will be sampled. The sample Unit taken by me; General public of different age group, different gender and different profession SAMPLING FRAME:The source from which the sample is drawn

34

Sampling Technique: How should the respondent be chosen? In the Project sampling is done on basis of Probability sampling. Among the probability sampling design the sampling design chosen is stratified random sampling. Because in this survey I had stratified the sample in different age group, different gender and different profession Sample Size/ Population Size: - How many people should be surveyed? My sample size is 100 RESEARCH DESIGN Research design is a specification of methods and procedures for acquiring the information we need to solve the problems. Research design was adopted for the purpose of collection and analysis of data in a manner aimed at getting relevant information. It was conceptual structure within which research was conducted, collected, measured and analyzed. RESEARCH IDEA To know the market scene of trading and Investment in equities through India bulls securities Ltd. RESEARCH QUESTION What is the market trend regarding investment? What difficulties and challenges investors are facing while making investments? RESEARCH DESIGN To get an insight into the mind of investors regarding trading and investment in Equities

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To get an insight into the mindset of investors regarding the importance assigned to different attributes such as risk, return, liquidity etc. of various investment channels such as equities. In the report this tries to understand the investors behavior while trading. To study the preferences and perceptions of investors regarding various financial products from the stable of India bulls Securities Ltd. so that the firm can benefit from the findings of the report in launching any new investment product in future.

3.6

LIMITATIONS OF THE RESEARCH

To study share market is a very vast topic and the search is just limited to a small portion. Due to the reluctant nature of the respondents it was not an easy task to collect relevant information from them. Sometime it was difficult to make the respondents understand the purpose of the survey. Busy schedule of the respondents was also a major hindrance to establish a contact with them. It may be possible the information provided by them is not true.

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Chapter 4 DATA ANALYSIS

37

DATA ANALYSIS
ANALYSIS OF THE PREFERRED INVESTMENT AREA
The investment was broadly divided into five areas, mainly-Bank deposits. Shares, Mutual Fund ,Real Estate and insurance plans.

45 40 35 30 25 20 15 10 5 0 Bank Deposits Shares Mutual Funds Real Estates Insurance plan No. of Respondents

Following observations can be made on the basis of above analysis: Bank Deposits being the most preferred area, 43% respondents out of hundred invested in bank deposits. The second preferred area was Shares as 27% respondents were investing in the share market. Then preferred area was the Mutual Funds with 13% of respondents Real estates were the least preferred area i.e. only 7%

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ANALYSIS OF THE FACTORS AFFECTING THE INVESTMENT

The factors are categorized in to four parameters to know the purpose of investment made by the investor.

15 4

52 29

High returns Moderate Return Low Risk Moderate Risk

52% respondents go invests for higher returns. 29% respondents prefer Moderate Return for their investments. 15% prefer moderate risk. Only 4% for Low risk.

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ANALYSIS FOR INTERMEDIATING COMPANY

These factors are categorized into brokerage, Information provided by them the exposure limit or loan facility provided by them and their Brand Name.

40 35 30 25 20 No. of Respondents 15 10 5 0 Kotak Sec. Indiabulls ICICI direct Fortis sec others

21% respondents choose Kotak Securities Ltd. 38% respondents choose Indiabulls Securities Ltd. for trading. 7% respondents choose ICICI direct. 4% respondents choose Fortis. 30% go for others.

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ANALYSIS OF THE FACTORS FOR BROKING HOUSE

These factors are categorized into brokerage, Information provided by them the exposure limit or loan facility provided by them and their Brand Name.

16

12 Brokerage Expertise Know ledge Exposure/Loan

28

44

Brand name

44% respondents choose their broking house on basis of information provided by them. 28% prefer by the exposure limit and the loan facility provided to them. 12% by the brokerage charge by the broking house. 16% by Brand Name.

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ANALYSIS OF THE INFLUENCE OF THE PAST PROFILE OF A COMPANY

NO 42%

Yes 58%

58% respondents say yes they study profile of the company before making investment. 42% respondents say no.

ANALYSIS OF THE REQUIREMENT OF EXPERTISE

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NO 7%

Yes 93%

93% respondents say yes, they required expertise knowledge. 7% respondents say no.

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MOST IMPORTANT SERVICE PARAMETER

Service Parameters

3% 42%

20% Speed Quality Information Others 35%

The most important service parameter that came up as a result of survey is Information i.e. the investors feel that the information contained in the service package is the key to more profits. Second major parameter is Quality of service. 20% investors feel that the quickness of service is above par than any other aspect.

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Chapter 5 CONCLUSION

45

FINDINGS
The perceptions of people about share markets are very strong. But they can be influenced, if not completely changed. The reason people prefer staying away from the share markets is lack of confidence - about their own understanding of the market and the very nature of the market. The fact that stock markets themselves are volatile and wide open to changes in external forces makes it much more difficult for people to consider them as an investment alternative. The right kind of campaigning directed towards increasing the awareness of people will get new customers. But more than that, this campaign will help retain customers, which is the key to staying ahead in the market. Indiabulls Securities is currently one of the biggest broking houses in the country and its strategies to penetrate further into the market will certainly take it way ahead of its competitors.

46

Chapter 6 RECOMMENDATIONS

47

RECOMMENDATIONS
INTRODUCTION PROGRAMS must be held for the sales teams before letting them go into the field. In these induction classes the experienced sales staff employees should share their valuable live experiences and knowledge, which they have experienced while in field. Weekly magazines must be published and distributed to the investors that can help them for making better investments. Sales team must be fully equipped with latest technology such as using Laptop that can be used for making presentation to the customers especially to the corporate clients about their product and services provided by them. Make your site user friendly so that more and more people know about trading and do the same also. Advertisement through Canopy, help to generate leads. Company should advertise with a concern that has a brand name in the market. OTHER RECOMMENDATIONS 1. 2. 3. 4. 5. Strong Need Of Brand Building Promotional Strategies Solid Network Required To Develop The Business Further Make The Branch Self Informative The RM should provide an in depth demonstration of the software and client should be assisted regularly.

48

6. 7. 8.

Provision of a manual for online clients for ease of operation. Time lag between the complaints put and follow up should be reduced. Database should be verified properly, so that repeated entries do not occur. This will reduce inconvenience to the clients, who complained about multiple calls received.

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CHAPTER 8 ANNEXURE

50

ORGANISATIONAL CHART

CHAIRMAN & CEO

Sameer Gehlant CEO

Rajeev Rattan President & CEO

Surabh Mital CEO

Gagan Banga Head online sales

Oivyesh Shah Head online sales

T.S. Muglani Chief Tech officer

Pheeta Nagpal Head- HR

Ashok Sharma Finance Controller

Suresh Jain V.P

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SURVEY QUESTIONNAIRE Name Address Phone no : : :

1. Where do you prefer to invest your money? a) Bank Deposits

b) Shares c) Mutual Funds d) Real estate e) Insurance Plans 2. What are the factors, which attracts you for the investment? a) High Return c) Low Risk b) d) Moderate Risk Moderate Return

3. Do you prefer to invest in shares? a) Yes b) No

4. If yes, out of following, which intermediating company would you go For? a) Kotak Securities c) ICICI Securities d) Others, please specify 5. If Indiabulls, What are the factors, which attract you to deal with Indiabulls? b) Indiabulls Securities d) Fortis

6. If Others, What are the factors, which attract you, please specify? 7. What attracts you to invest in Shares? 52

a) Brokerage c) Exposures/loan

b) Expertise Knowledge d) Brand

8. On what basis do you prefer to trade in shares? a) Daily c) Yearly b) Monthly d) other, please specify

9. Does the companies profile matter for the investment decisions? a) Yes b) No investment?

10. Do you require the opinion of portfolio managers to manage your a) Yes b) No

11. What is the most important service parameter that you look for while trading. a) Information c) Quality b) Speed d) Other

12. Any recommendation / Suggestion

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CHAPTER 9 BIBLIOGRAPHY

54

BIBLIOGRAPHY
INTERNET WEBSITE www.indiabulls.com www.nseindia.com www.bseindia.com www.sebi.gov.in www.moneycontrole.com

JOURNALS & ARTICLES Economics Times

BOOKS C.R. Kothari, Marketing Research NCFM W.Breen, Low Price-Earnings Ratio & Industry Relatives, Financial

Analysts Journal, July-Feburary 1968. W.Breen & Savage J. Portfolio Distribution & Security Selection Models, Journal of Finance, December 1968. S.Basu, Investment Performance of Common Stocks in Relation to Their PriceEarning Ratios: A Test of the Efficient Market Hypothesis, Journal of Finance, June 1977. Basu, Sanjoy, "The Relationship between Earnings Yield, Market Value and Return for NYSE Common Stocks: Further Evidence," Journal of Financial Economics 12 (1983): 129-156. Indiabulls Broachres and Mannuals

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