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Alico is now part of MetLife

On November 1, 2010, MetLife, Inc. completed its purchase of American Life Insurance Company. This deal brings together two well-established, international businesses with proven track records of growth. The combination creates a global life insurance and employee benefits powerhouse and will give our customers even more ways to protect their future. Together, we will offer:

a broader portfolio of products serving more people in more areas innovative products and services, delivered with a proven record of local know-how the financial strength of the premier global life insurer

You may be wondering how this deal affects any Alico or MetLife policies you have. There won't be any changes to your policies based on this acquisition. Have a look at our FAQs for answers to other questions you may have about MetLife and Alico coming together. Why did MetLife acquire Alico? MetLifes acquisition of Alico is consistent with MetLifes international growth strategy. It accelerates the companys global growth as Alico operates in more than 60 countries, and the transaction affirms MetLifes position as a global leader. MetLifes and Alicos businesses are highly complementary. The combination enhances and balances MetLifes geographic and product mix, and significantly increases MetLifes distribution power. What does this mean to MetLife and Alico customers? Alico is now a part of MetLife, a leading global provider of insurance, annuities and employee benefit programs, serving 90 million customers in over 60 countries. Through its subsidiaries and affiliates, MetLife holds leading market positions in the United States, Japan, Latin America, Asia Pacific, Europe and the Middle East. No actions are required from MetLifes or Alicos customers due to this transaction. Your policies and contracts remain in full force and effect. Please be sure to keep your contact information with us up to date so we can communicate with you on a timely basis.

As an Alico customer, will there be any changes with my policy? No. There will be no change in the benefits, terms and conditions of your policy due to this transaction. You dont need to take any action. To assure continued coverage, all you need to do is continue to pay your premiums and otherwise comply with the terms of your current arrangement. If there is any change in the future, you will be notified about it promptly. Will this transaction impact MetLife customers? There are no changes to MetLifes in-force policies and contracts due to this transaction. All policy and contract terms and conditions remain in full force and effect.

Will this acquisition impact any transaction that I have submitted such as a new policy application, insured sum increase/decrease, claim request, policy loan, etc? No. Can I still purchase Alico products? Yes, Alico products will continue to be available under MetLifes ownership. Will I have the same agent? Who do I contact for questions about my existing policy? There will be no impact on your existing policies. You can contact your agent or customer service with further questions. Will the way I pay my bill change? There will be no immediate changes in how you pay your premiums (by whatever method). The terms of your policy will remain the same and will be serviced at the same location. If there is any change in the future, you will be notified about it promptly and with plenty of advance notice. Please keep your contact information up to date so we can communicate with you on a timely basis. Who will be my contact from now on? Your contact remains the same as before. If there is any change in the future, you will be notified about it promptly. If you have a change to your contact information, please update that with us. Will the customer service telephone numbers change? The contact telephone numbers you currently have will remain same. If there is any change in the future, you will be notified about the change promptly and with plenty of advance notice.

Discover Our History


Established in the erstwhile East Pakistan in 1952, we were the first and so far are the only international company to be granted a licence to offer life and accident insurance in the country, which is quite a big responsibility and one which we do our best to live up to. Today we have close to 1,000,000 insureds in Bangladesh, and over the last fifty nine years weve become very used to listening to the local community and developing our offering according to peoples needs. We know that our success depends on the success of the local community. So weve always done our best to nurture talent, as well as work with the government and partners to build a strong regulatory framework around the insurance sector so that our customers have the very best protection. We believe in diversity and make sure to reach people from all walks of life.

ducation Protection Plan (EPP) Plus


The cost of a good education can be high, and has risen at an alarming rate in recent years. To be sure of securing the best possible education for your children, you need to plan ahead. Our Education Protection Plan is specifically designed to help you and can give you the reassurance of knowing youve made the right preparations for your childrens future. And in case the unforeseen happens and you are not here when that day arrives, the protection element of your plan will shield your loved ones against financial difficulties. Product Overview

A flexible plan with terms ranging from 10 to 25 years On maturity, your child will receive the full face amount along with the bonus In the unfortunate even of your death, protects your child's financial future by paying out a monthly sum of 1% of the face amount every month for his/her education till the maturity of the policy. It also The policy also provides for a waiver of all future premiums in order to keep the policy active and in-force. You can choose to add a disability protection rider to this plan which will protect you in the event of a disability due to sickness or accident Like in all other life policies, the paid premiums are income tax deductible (subject to prevailing tax laws & rules) This EPP Plus plan also provides a personal accident coverage that ensures the financial future of your loved ones in case of your death, disability or injury due to accident.

Personal Accident Coverage If you qualify for accident coverage, this plan also provides the following additional benefits in case of your death, disability or injury due to accident within the premium paying period. The Personal Accident Coverage provides a maximum cover of Tk.20,00,000 and the proportionate amounts are mentioned below: A. ACCIDENTAL DEATH BENEFIT B. PERMANENT TOTAL DISABILITY BENEFIT C. PERMANENT PARTIAL DISABILITY for the following losses: Both Hands or Feet or Sights of eyes One Hand and One Foot Either Hand / Foot and Sight of One Eye Hearing of Both Ears Speech Either Hand or Foot : 100% of FA : 100% of FA

: 100% of FA : 100% of FA : 100% of FA : 100% of FA : 100% of FA : 50% of FA

Sight of one Eye Thumb and Index fingers D. MEDICAL EXPENSES REIMBURSEMENT

: 50% of FA : 25% of FA Max of : 15% of FA

Product Details Eligibility Insured Child : Minimum age 30 days and maximum age 15 years Policy Owner : Minimum age 21 years and maximum age 55 years Term 10 to 25 Years. The child's age plus the term should not exceed 25 years. Currency Bangladesh Taka (BDT) Face Amount Minimum BDT 100, 000 Maximum BDT 20, 00, 000 Gender (Insured & Owner) Male and Female Subject to policy terms and conditions Talk to MetLife Alico

Three Payment Plan (3PP) Plus


The Three Payment Plan is an innovative policy that can be as individual as you. It provides the ultimate in financial planning giving you both the protection you need and the regular payouts you want to meet your financial needs. It has all the security of a life insurance plan and the flexibility of a savings policy. Product Overview

This Plan is available for varying terms such as 12, 15, 18, 21 & 24 year and you can choose one that best suits your needs 25% of the face amount is paid at the end of 1/3rd of the term and another 25% at the end of 2/3rd of the term.You can use this to finance your goals.

The remaining 50% of the face amount is paid along with a bonus at maturity In the unfortunate event of the death of the policy holder, at any time during the term of the policy, their loved ones will receive the entire face amount along with the bonuses NO DEDUCTION is made for the partial maturity amounts already paid Loans up to a maximum of 85% of cash value is available, if required Like in all other life policies, the paid premiums are income tax deductible (subject to prevailing tax laws & rules) The 3PP Plus also provides Personal Accident Coverage in case of your death, disability or injury due to accident.

Personal Accident Coverage If you qualify for accident coverage, this plan also provides the following additional benefits in case of your death, disability or injury due to accident within the premium paying period. The Personal Accident Coverage provides a maximum cover of Tk.20,00,000 and the proportionate amounts are mentioned below: A. ACCIDENTAL DEATH BENEFIT B. PERMANENT TOTAL DISABILITY BENEFIT C. PERMANENT PARTIAL DISABILITY for the following losses: Both Hands or Feet or Sights of eyes One Hand and One Foot Either Hand / Foot and Sight of One Eye Hearing of Both Ears Speech Either Hand or Foot Sight of one Eye Thumb and Index fingers D. MEDICAL EXPENSES REIMBURSEMENT : 100% of FA : 100% of FA

: 100% of FA : 100% of FA : 100% of FA : 100% of FA : 100% of FA : 50% of FA : 50% of FA : 25% of FA Max of : 15% of FA

Product Details Eligibility Minimum Age: 30 Days Maximum Age: 60 Years Term 12,15,18,21 & 24 Years

Premium Payment Channels

We often hear from our customers that they would like to have a choice on when and how to pay a premium. So, we have prepared a wide variety of options for you to choose from. You can decide whether you pay your premiums:

Annually Semi-annually Quarterly Monthly

For some policies, you can make a one-off payment known as a 'Single Premium Payment'. You can choose the payment term that suits your situation and budget.

Premiums for MetLife Alico policies can be paid through a variety of channels. Below is a listing of the various options that you have:
MetLife Alico Cash Counters

Head Office at MetLife Alico Building, Motijheel, Dhaka Four Customer Service Centers at Uttara and Mirpur and Malibag in Dhaka and Nasirabad in Chittagong. Four Sales Offices in Chittagong, Khulna, Comilla and Sylhet

MetLife Alico Cash Counters at Bangladesh Head Office:


MetLife Alico Building, 18-20 Motijheel C.A. P.O.Box 9, Dhaka-1000, Bangladesh Tel. +88-02-9561791 or +88-02-7160025 (Ext: 777 for Customer Service) Fax. + 88-02-9568827

MetLife Alico Cash Counters at Customer Service Centres at:


Customer Services Center - CHITTAGONG Didar Chamber (2nd Floor) 903 CDA Avenue East Nasirabad

Khulshi Chittagong-4000 Tel.: 031-2559319

Customer Services Center - MALIBAGH Shah Jalal Complex (Ground Floor) 80/A, Sihddheshwari Circular Road Malibagh Square Dhaka-1217 Tel.: 02-8318328

Customer Services Center - MIRPUR Parbata Tower (2nd Floor) 4-6, Rokeya Sharanee (Near Circle-10) Mirpur-10 Dhaka-1216 Tel.: 02-9013197

Customer Services Center - UTTARA A. B. Super Market (3rd Floor) Plot # 60, Road # 2, Sector # 3 Uttara Commercial Area

Dhaka-1230 Tel.: 02-8955743

MetLife Alico Cash Counters at Sales Offices in:


CHITTAGONG Sales Office Rafique Tower (3rd & 4th Floors) 92, Agrabad Commercial Area Chittagong - 4100 Tel.: 031-713910, 2511292 Fax: 031-713911 E-mail : alico.chittagong@metlifealico.com

COMILLA Sales Office 44/A (New), Judge Court Road Comilla Sadar Comilla-3500 Tel.: 081-72057 Fax: 081-72058 E-mail : alico.comilla@metlifealico.com

KHULNA Sales Office A-50, Khan Tower (3rd Floor) KDA Majid Sarani Sonadanga

Khulna-9100 Tel. & Fax : 041-2830029 E-mail : Riazul.Islam@metlifealico.com

SYLHET Sales Office Feroz Centre (3rd Floor) Chowhatta Sylhet-3100 Tel.: 0821-2831893 E-mail: alico.Sylhet@metlifealico.com

Currency Bangladesh Taka (BDT) Face Amount Minimum BDT 100,000 Maximum BDT7,500,000 Gender Male and Female Subject to policy terms and conditions Talk to MetLife Alico

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