Copyright 2011 by ZTE Corporation All rights reserved.

. No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation. ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice.

Version 1.0, 2011.07

Table of Contents

Introduction ....................................................................................... 1 Safety Warnings and Precaution..................................................... 1 Appearance ....................................................................................... 3 Insert MicroSD card .......................................................................... 3 Install and Uninstall under Windows .............................................. 4 System Requirements ................................................................... 4 Installation ..................................................................................... 4 Uninstallation................................................................................. 4 Install and Uninstall under Mac System ......................................... 5 Installation ..................................................................................... 5 Uninstall......................................................................................... 5 Install and Uninstall under Linux System....................................... 5 Description of installation procedure ............................................. 5 Premise condition of installing UI software ................................... 6 Install gcc ...................................................................................... 7 Install kernel-devel ........................................................................ 8 Get started to installation............................................................... 9 Get Started to Run UI ...................................................................11 Two methods to run UI software: .................................................11 Common Problems and Troubleshooting.................................... 12 Descriptions of icons ..................................................................... 17 RCV/STV activation......................................................................... 18 MBlaze.............................................................................................. 18

Connect ....................................................................................... 18 Disconnect................................................................................... 18 Connection Log............................................................................... 18 Settings ............................................................................................ 19 Help .................................................................................................. 21 Common Failures Table for Windows........................................... 22 Common Failures Table for Mac.................................................... 24 Common Failures Table for Linux ................................................. 25

USB modem User Guide

Introduction
Thank you for choosing Mobile Broadband USB Modem MBlaze (hereinafter referred to as USB Modem). USB Modem supports both CDMA2000 1X Mobile Broadband and CDMA2000 1X network. In the area where there is signal, it allows you to go surfing on the Internet. The pictures in this user guide are only used to demonstrate your USB Modems functions, so they are maybe different from what you see on your USB Modem. Please refer to your USB Modem if they are differences.

Safety Warnings and Precaution

Use the original accessories or those authenticated by the manufacturer. Using any unauthenticated accessories may affect the USB Modems performance, violate the warranty provisions or relevant national regulations about telecom terminals, or even cause body injury. Before pulling out the USB Modem, please use Windows safely removing the hardware and make sure to exit the application. Do not directly pull out the USB modem to avoid the damage of USB Modem or the influence on the normal operation of operating system. Do not forcefully plug/pull the USB Modem to avoid the damage of connector. Do not use your USB Modem near weak signal or high-precision electronic devices. Radio wave interference may cause failure to the electronic devices or other problems. Turn off your USB Modem on airplane where its forbidden to use it. The USB Modem may affect the normal operation of electronic devices, therefore please follow the relevant regulations when using your USB Modem on airplane.

Turn off your USB Modem in hospital where its forbidden to use it. The USB Modem may affect the normal operation of medical apparatus, therefore please follow the relevant regulations when using your USB Modem in hospital. Please do not use the USB Modem near flammable or explosive materials, otherwise it might cause failure or fire. Keep your USB Modem away from water. This may cause overheating or failure if water or any other kind of liquid enters your USB Modem. Please do not use your USB Modem near high temperature, damp or dusty place. Keep your USB Modem away from children to avoid shock, plunge or impact. It may cause body injury when the USB Modem is used as a toy.

USB modem User Guide

Appearance

USB cover

MicroSD card cover

Insert MicroSD card

1. 2. Open the cover of the microSD card as shown in the picture. Insert the microSD card into the slot in the direction indicated by the arrow.

3.

Push back the cover of the microSD card.

Install and Uninstall under Windows

System Requirements The USB Modem supports the following operating system: Windows 2000/XP/Vista/7 MAC Linux PC minimum configurations: CPU USB interface Optical Drive Memory Disk Space Installation 1. 2. 3. Please connect USB Modem to PC through USB interface. You could also use data cable to connect. The installation will automatically start. Please follow installation wizard. The system will automatically find new hardware and install the driver. Wait for a while. Click Finish to complete installation. Pentium-II/233MHz 2.0 (USB1.0 and 1.1 compatible) CD-ROM (for installation only) 128 MB 100 MB (used for installation of application)

Uninstallation 1. Select Start Programs (Appropriate Uninstall), and you will be asked if you want to remove the program. Click Yes to uninstall. Please wait and then click OK to complete uninstall.

2.

USB modem User Guide

Install and Uninstall under Mac System

Installation 1. Download the program CrossPlatformUI- ..dmg from MTS website http://www.mtsindia.com. Double-click the icon .

2. 3. 4.

Double-click the icon in the setup volume to start the setup wizard. Follow the wizard to complete the installation step by step. Click Restart to complete the software installation.

Uninstall 1. Select Finder Applications (Appropriate Uninstall), double-click the icon and you will be asked if you want to remove the program. Click Yes to uninstall. Please wait and then click OK to complete uninstallation.

2.

Install and Uninstall under Linux System

Description of installation procedure The UI software setup package under Linux (Ubuntu, openSUSE, Fedora,) system contains the driver of USB data card and offers different driver source codes according to different Linux kernel versions. They are put under the setup path: /usr/local/bin/ztemtApp/zteusbserial, and saved in different sub-folders.

The setup package will automatically compile the corresponding driver

version and load the driver (insmod ztemt.ko) during the installation. Therefore, you need to install gcc compiler and kernel development package (kernel-devel) in advance. Ubuntu9.04 system is an exception because the USB driver module has already existed in this version of system kernel. The setup package will omit the step of compiling the driver after confirming that the system version is Ubuntu9.04; instead, it would modify the system pilot configuration (menu.lst) in order to support different ZTE USB data cards. You need insert USB data card when installing UI software under Ubuntu9.04 system, otherwise, you are unable to install the driver parameters of this type of data card. Please pay attention to it. Premise condition of installing UI software Since the installation of Linux system package is rather complicated, you need have certain experiences of using Linux system to complete the installation. Its recommended to select the corresponding package upon the system installation, which is the simplest method. In order to offer those users who are not familiar with Linux system installation a reference and quick installation guide, and provide the troubleshooting methods to the technical staff, we hereby write this document. (The installation methods may vary among different types of Linux system. Here we take openSUSE for example) gcc compiler and kernel-devel should be installed in the system because the driver needs to be compiled during the installation. If gcc compiler and kernel-devel are not yet installed, install them from their respective Linux system installation CD.

USB modem User Guide Install gcc Recommended method: when installing Linux system, select gcc relevant package at Development Tools. Or install it again from CD after the system is installed. Open SUSE: its recommened to install with yast setup package manager. Select software, search the setup package from CD and then select Install.

Take gcc package installed under openSUSE11.1 system for example. The relevant packages installed are listed as below (for reference only): gcc-4.3-34.168 gcc-c++-4.3-34.168 gcc-info-4.3-34.168 gcc43-4.3.3_20081022-9.5 gcc43-info-4.3.3_20081022-9.5 gcc43-gij-4.3.3_20081022-9.2 gcc43-c++-4.3.3_20081022-9.5

libgcc43-4.3.3_20081022-9.5 gcc-gij-4.3-34.168 Ubuntu: Require PC to connect the network, and then use apt-get install command to install. e.g.: sudo apt-get install gcc Feora: use yum command to install. e.g.: yum install gcc. Install kernel-devel Select the corresponding package when installing Linux system. The detailed name and version might vary according to different Linux system versions. Or add the corresponding setup package from CD after the system is installed. OpenSUSE: its recommended to install with yast setup package manager. Take openSUSE11.1 system for example. The kernel packages installed are listed as below (for reference only): kernel-source-2.6.27.7-9.1 linux-kernel-headers-2.6.27-2.28 kernel-pae-base-2.6.27.7-9.1 kernel-pae-2.6.27.7-9.1 kernel-syms-2.6.27.7-9.1 kernel-pae-extra-2.6.27.7-9.1 Fedora: its recommended to use yum manager to install.

USB modem User Guide e.g., yum install kernel-devel (Require PC to connect the network) Ubuntu: Require PC to connect the network, and then use apt-get install to install. e.g., sudo apt-get install kernel-devel Get started to installation After the installation of gcc compiler and kernel-devel, you could start installing cross-platform UI software. 1. Download the corresponding Linux version package Download the corresponding Linux version package on our website www.mtsindia.in/mblaze. Generally, there are three kinds of packages for different Linux OS. CrossPlatformUI-Vx.x.x-i386-ubuntu.deb This is DEB format setup package used for Ubuntu system CrossPlatformUI-Vx.x.x-i586.opensuse.rpm openSUSE system setup package CrossPlatformUI-Vx.x.x-i586.fedora.rpm Fedora system setup package 2. Double-click the package to install Insert the USB data card, and double click the setup package. 3. Adopt command line to install Open the terminal program and key in the command: sudo rpm ivh /media/cdrom0/

CrossPlatformUI-Vx.x.x-i586.opensuse.rpm #openSUSE sudo rpm ivh /media/cdrom0/ CrossPlatformUI-Vx.x.x-i586.fedora.rpm #Fedora sudo dpkg i /media/cdrom0/ CrossPlatformUI-Vx.x.x-i586.ubuntu.deb #Ubuntu Because it requires super user authority during the installation, it might ask you to input super user password. 4. Adopt command line to uninstall Open the terminal program and key in the command: sudo rpm e sensitive) sudo dpkg r CrossPlatformUI ( #Fedora/openSUSE case

CrossPlatformUI

( #Ubuntu ) ( #Ubuntu )

sudo dpkg P CrossPlatformUI

5. Common problems during the installation Authority problem This problem occurs as the common users are installing. The installation cant be completed because there is no enough authority. Please use sudo command to install (shown as above) Old version not removed yet The old version must be removed before installation, otherwise the installation will fail. Uninstall method: sudo rpm e CrossPlatformUI sensitive) ( #Fedora/openSUSE case

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USB modem User Guide or: sudo dpkg r CrossPlatformUI ( #Ubuntu ) ( #Ubuntu )

or: sudo dpkg P CrossPlatformUI

Conflict among setup packages If there is any conflict between the setup package and other software (generally, this wont happen), you could perform compulsory installation (not recommended). Method: sudo dpkg i --force-all CrossPlatformUI-Vx.x.x-i586.ubuntu.deb This method is just currently applicable for the problem occurred under Ubuntu9.04 system. Due to the driver problem, we will provide another zteusbserial-V1.0.deb setup package, which will have conflict with CrossPlatformUI software. Use the command above to solve the problem. The consequent versions will integrate the driver into UI software. Get Started to Run UI After all above installations, you could start running UI software. Firstly insert the data card into USB port, wait for the driver to recognize USB data card, and then run UI program. Two methods to run UI software: 1. Click the shortcut menu: Menu ->Connection->MBlaze for customers 2. Execute ztemtapp command through terminal program technical, market support staff for

a) After running UI in this way, the following information will display on the terminal, which will be used to track the problem.

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b) If the shared library required by UI are not completely installed, you will see the system prompt of missing libaudio2 library after executing ztemtapp command. See the figure below:

Common Problems and Troubleshooting Has UI software been installed or not? If UI software has been installed, the program would be installed at the following path: /usr/local/bin/ztemtApp. Execute the program through ztemtapp command. You could use the command line to inquire the name of the package where the files are saved. The name will be used when you want to remove UI software. For example, if you want to inquire which package ztemtapp file is installed, you could run: rpm qf /bin/ztemtapp or dpkg S ztemtapp If its already been installed, the following information will return: CrossPlatformUI-V2.x.x-*, and the package name is CrossPlatformUI. Can USB device be used or not If the driver is installed successfully, you could inquire that ztemt.ko module has been loaded into the system through lsmod | grep ztemt command. At this point, you will find the device files such as ttyUSB0, ttyUSB1under the directory: /dev/ after inserting the data card (1~ 2 seconds). ttyUSB0 corresponds to modem port.

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USB modem User Guide If the installation fails, you will not find /dev/ttyUSB0. You are prompted with Cant find device when running UI. Why is there no response when clicking ApplicationInternet MBlaze? Solution: Input ztemtapp at the command line (Applications->accessories->terminal); If the system prompts you with cant find command, the installation isnt successful, you need install the software again. If the system prompts you with missing libaudio2 library, you need install the corresponding library file. What shall we do if there is a prompt with Cant access the terminal or cant find the device after clicking MBlaze? Solution: use the command ls /dev/ttyU* to check whether or not /dev/ttyUSB0, /dev/ttyUSB1, /dev/ttyUSB2 and /dev/ttyUSB3 exist. If they dont exist, the device might be not be properly driven. You could manually compile and load the driver which is placed at /usr/local/bin/ztemtApp/, or seek for technical support. What shall we do if there is a prompt with insmod ztemt.ko failure during the installation? There are two reasons: 1. This usually happens as you remove UI and install again. You need restart to load normally because the driver module is not well compatible with the system. 2. It also happens under Ubuntu9.04 version system because the USB driver has already existed in the system and the ztemt.ko driver file provided by UI cant be loaded again. However, we have built-in the automatic judgment and handling over Ubuntu9.04 in the setup package; if such an error occurs to your system unexpectedly, use the following method to manually pass two parameters to the kernel, and

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make the kernel support ZTE USB data card. Method: under the system startup interface, move the highlight to ubuntu9.04, press e key to edit, select the item you want to start, add space after the word splash, input usbserial.vendor=0x19d2 usbserial.product=0xfff1, press Enter to confirm and press b to start. (The pvid value might vary among different data cards. Use the command lsusb to view.) Manually compile the driver 1. In some special cases, the setup package cant automatically compile the driver, so you need change the configurations yourself and manually compile the driver. Method: enter the directory: /usr/local/bin/ztemtApp/zteusbserial, and find the corresponding kernel version of current system. For example: if the operating system is 2.6.27 kernel, please use the driver in 2.6.27 folder; if the operating system is the version below 2.6.27, use the driver in below2.6.27 folder. Enter the directory, execute make command. If the compiling is successful, ztemt.ko driver will be generated in current directory. Execute insmod ztemt.ko to load and copy the ztemt.ko under zteusbserial directory. 2. If it prompts with Cant find kernel source code, please change the path of KERNELDIR in Makefile. (e.g.: KERNELDIR=/usr/src/kernels/2.6.27.4-79.fc10.i686)and compile it again. 3. If you didnt find the similar path in the system, follow the method above to install the kernel development package. Configuration file path 14

USB modem User Guide When Linux setup program is being executed, UI configuration file, PC SMS inbox and phonebook will be saved in users directory. ~/.ztemtapp/ZTEEVDO/ Cant exit due to exception of UI software In some rare cases, UI process is locked and cant exit, it will occupy USB device file and driver; it causes the failure of un-installation, and UI program prompts with Still cant find the device after the device is plug out and plug in again. In this case you could use killall -9 App to end UI process and let the system release all used resources. Plug in/out the device to normally run UI software. What shall we do if the uninstall fails and the software package cant be installed again? The common users use sudo dpkg -i --forece-all setup package name to perform compulsory installation, and this will cover some remaining information and has no influence upon the system. Root users dont need sudo. Please note that there are two - before force and there is no space between force and -all. Unable to run the UI after software installation and the following prompt appears (Fedora12 system)

Loading XCommm failed due to selunux settings. See the solutions below: Enter the directory of /etc/selinux, edit the config file and replace

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SELLINUX=enforcing with SELLINUX=disabled. Refer to the following command:

Restart your PC after changing the config file, and then you could run the UI normally. Or you could check if SELINUX is disabled or not in the config file prior to the installation of Fedora12 system; if not, Please change it.

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USB modem User Guide

Descriptions of icons
RCV/STV activation Settings MBlaze Connection Log

Help

Descriptions of icons on status bar Icons Descriptions Mobile broadband network indication 1X network indication
Hybrid mode allows connection to both 1x and Broadband networks. Broadband network will be selected automatically on priority basis.

Icons Descriptions Network unavailable Signal strength indication (the more bars there are, the stronger the signal is)

Sleep indication

Connection indication

Roaming indication

Note:
If the microSD card is inserted in the device, the system (under MAC system) might pop up with the reminder Device removed upon the opening of UI, this is normal, so please click OK.

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RCV/STV activation
Click button to enter the RCV or STV activation interface, which prompts you to enter a 16-digit Pin code and click Activate button to recharge. After receiving your message, the system will send back a short message with confirmation of successful recharge.

Note:
RCV/STV activation function can be used only when 1X or Hybrid mode is selected in network settings (see below).

MBlaze
Connect icon to set the relevant parameters. For details, Click please refer to Settings. Click Click Please connect the USB Modem and PC with USB extension cable under weak signal to obtain the optimal performance. If necessary, adjust the USB Modems position and the antennas direction. Disconnect Click to disconnect from Internet. to enter the interface.

Connection Log
Click icon to view Connection Log. Connection records save the

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USB modem User Guide previous relevant information including Start at, Duration and Transmit bytes, which will help you to know the status easily. By switching among List, Monthly and Statistic, you could inquire the records every time, by month or by time.

Note: Connection logs are given only for indication and can not be used for billing purpose.

Delete Connection Records Click button to delete the records you have selected on the interface. Clear Connection Records Click button to delete all the records.

Settings
Click to enter the settings interface.

Network Connection Settings Set work mode as 1X or Broadband or Hybrid. After the setting, click Apply button to save the settings on the current interface. Click Default button and then Apply button to restore the settings on the current interface to factory default. To check your mobile phone number, click Check my phone number button. After receiving your message, the system will

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send back a short message with mobile phone number associated with your MBlaze modem. To check your account balance, validity period and remaining activated data bundle (if applicable), click Check my balance button. After receiving your message, the system will send back a short message with your balance related information.

Note: 1. The default network setup parameters are as below. Different regions may have different network setup parameters, so please consult your local telecom operator. 2.Check my phone number and Check my balance functions can be used only when 1X or Hybrid mode is selected in network settings. 3. During the connection to the network, the users can't change mode 1X/Broadband/Hybrid. Phone:#777 User:internet@internet.mtsindia.in Password:MTS

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USB modem User Guide

Help
Click button to view the help file.

Click Help button to view the relevant help file. You could view the software version information under About.

Note: Due to different laptop/PC configuration, if auto pop-up of dialer have issue and display a warning indication, please press OK and click icon on desktop manually to open dialer.

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Common Failures Table for Windows

Failures Error occurs during the program installation. The computer can't be restarted as the microSD card is inserted into the device. Causes Solutions Please download the program on MTS website http://www.mtsindia.in/mblaz e and reinstall it.

The setup file may be damaged.

The main board can't detect the system files because the Remove the device and microSD card can't work restart the computer. normally upon start-up. Close the software, plug in Directly run the software before the USB Modem and run it the USB Modem is plugged in. again. The port is occupied by other applications, such as Hyper Close relevant software and terminal, or the software is run the software again. already run. This is normal. If you want to CD-ROM will automatically display CD-ROM disk ordinal, disappear once the program is you could firstly remove the installed successfully. program and then insert the USB modem again. Please restart your computer. Please contact your local The program is not yet installed, operator or product technical and no other previous version support center if CD-ROM was installed in the system. disk ordinal doesn't appear after your computer is restarted. Firstly remove the original The program has already been program and insert the USB installed in current system. modem again. Autorun function in CD-ROM is disabled because of installation Open My Computer to enter CD-ROM disk ordinal, and of anti-virus software in the double-click Setup.exe to system, or Windows Vista install manually. system itself disabled Autorun function in CD-ROM in default. Antenna is not connected to the Insert the antenna into the USB Modem. USB Modem.

Open port failed.

No CD-ROM disk ordinal in My Computer.

The installation program can't auto set up. (If the USB Modem supports auto setup function.)

No signal indicated.

Out of the network service area. The antenna or RF component is damaged.

Make sure it is in the CDMA network service area. Replace relevant damaged parts.

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USB modem User Guide

Wrong setting of parameters. (Phone, User, Password.) Dialing failed Not enough money. Network congestion or failure. The USB Modem is being connected. (It usually occurs when the Internet connection is immediately made after the call is dialed.) Poor network signal. The driver might be unable to work and the application is unable to run normally if the USB modem is pulled out and plugged in again when the application is being used under Win2000 (SP4) operating system .In this case, the device in device manager will be marked with yellow exclamation mark, and the system must be restarted to run normally. Correct the parameter settings. Consult your service provider for details. Consult your service provider for details. Try again later.

Reconnect.

Internet connection failure.

View signal strength indication and check if the antenna is properly inserted.

The operating system needs installing Update Roll 1 patch for Win2K SP4.

Please download the patch from the following web site and install it. http://www.microsoft.com/do wnloads/details.aspx?familyi d=B54730CF-8850-4531-B5 2B-BF28B324C662&displayl ang=en.

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Common Failures Table for Mac

Failures Error occurs during the program installation. The installation program can't auto set up. (If the USB Modem supports auto setup function.) Causes The setup file may be damaged. Solutions
Please download the program on MTS website http://www.mtsindia.in/mblaze and reinstall it.

The program has already been installed in current system. Directly run the software before the USB Modem is plugged in. The port is occupied by other applications, such as Hyper terminal, or the software is already run. CD-ROM will automatically disappear once the program is installed successfully. The program is not yet installed, and no other previous version was installed in the system. Antenna is not connected to the USB Modem. Out of the network service area. The antenna or RF component is damaged. Wrong setting of parameters. (Phone, User, Password.) Not enough money.
Network congestion or failure. The USB Modem is being connected. (It usually occurs when the Internet connection is immediately made after the call is dialed.)

Firstly remove the original program and insert the USB modem again. Close the software, plug in the USB Modem and run it again. Close relevant software and run the software again.
This is normal. If you want to display CD-ROM disk ordinal, you could firstly remove the program and then insert the USB modem again. Please restart your computer. Please contact your local operator or product technical support center if CD-ROM disk ordinal doesn't appear after your computer is restarted.

Open port failed.

No CD-ROM disk ordinal in Finder.

No signal indicated.

Dialing failed.

Insert the antenna into the USB Modem. Make sure it is in the CDMA network service area. Replace relevant damaged parts. Correct the parameter settings. Consult your service provider for details.
Consult your service provider for details.

Try again later. Reconnect.

View signal strength indication and check if the antenna is properly inserted.

Internet connection failure.

Poor network signal.

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USB modem User Guide

Common Failures Table for Linux

Failures Run UI and pop up the dialogue box Can not find device file!, and the command lsmod|grep ztemt shows no result. Causes The USB Modem's driver module which attaches with the setup package can not support your Linux kernel since the kernel version is not compatible. Antenna is not connected to the USB Modem. Out of the network service area. The antenna or RF component is damaged. Wrong setting of parameters. (Phone, User, Password.) Not enough money. Network congestion or failure. The USB Modem is being connected. (It usually occurs when the Internet connection is immediately made after the call is dialed.) Poor network signal. Run UI too soon after inserting the USB Modem. Run UI too soon after PC is restarted. Solutions Please refer to /usr/local/bin/ztemtApp/READ ME to compile the USB Modem's driver module manually, then copy it to /usr/local/bin/ztemtApp/zteus bserial to replace the original one. Insert the antenna into the USB Modem. Make sure it is in the CDMA network service area. Replace relevant damaged parts. Correct the parameter settings. Consult your service provider for details. Consult your service provider for details. Try again later.

No signal indicated.

Dialing failed.

Reconnect.

Internet connection failure.

View signal strength indication and check if the antenna is properly inserted.

Run UI and pop up the dialogue box Can not find device file!

Please wait until the USB Modems LED ignites in a few seconds or re-insert USB Modem and restart the application.

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