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A qualified search-and-rescue mission coordinator, who also lectures in incident command and management, Capt. Lanfranco highlighted the problem of overconfidence. The advent of innovative technology on board can lead to that. Those in responsible positions rely on electronic navigation equipment, which would set off an alarm if something were amiss. But what if the equipment malfunctions? You can never have a 100-per-cent guarantee that it is totally functional. Again warning against speculation until the facts are known, Capt. Lanfranco said photographs of the listing vessel were being misinterpreted, with many commenting about how close the Concordia was to the island of Giglio when she hit the reef. The truth is the area where the vessel is located is not where she ran aground. At face value, however, he questioned why the master went so close to shore and, more importantly, why he did not communicate his intentions to anyone, asked for assistance or alerted the Coast Guard to be on stand-by for an evacuation.
In stressful situations at sea, captains either prove their worth or distance themselves from the problem. Capt. Schettino seems to have realised the consequences of his actions could result in loss of employment and being blamed and shamed. He, therefore, shied away from the problem in an apparently cowardly manner. An analysis of his tone of voice showed him to be unclear and confused about his intentions.