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SERVICE MANUAL
ORIGINAL MANUAL ISSUE DATE: 1/2010
AZ1-H CHASSIS
Segment: 2a-2
Version
1.0 2.0
Date
1/2010 3/2010
Subject
No revisions or updates are applicable at this time. Add updated Panel Caution Note (Page 6) and Glass Handling Caution Note (Page 7).
KDL-40/52NX800Series(AEP/UK)
9-888-280-02
SERVICE MANUAL
AZ1-H CHASSIS
Segment: 2a-2
KDL-40/52NX800Series(AEP/UK)
9-888-280-02
MODEL LIST
MODEL KDL-40NX800 KDL-40NX803 KDL-40NX805 KDL-52NX800 KDL-52NX803 KDL-52NX805 COLOR Black Black Black Black Black Black COMMANDER RM-ED031 RM-ED031 RM-ED031 RM-ED031 RM-ED031 RM-ED031 DEST. AEP UK AEP AEP UK AEP MODEL COLOR COMMANDER DEST.
KDL-40/52NX800Series(AEP/UK)
- ENGLISH
These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
WARNING!!
An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis. The chassis of this receiver is directly connected to the ac power line.
CARRYING THE TV
Be sure to follow these guidelines to protect your property and avoid causing serious injury. Carry the TV with an adequate number of people; larger size TVs require two or more people. Correct hand placement while carrying the TV is very important for safety and to avoid damages.
KDL-40/52NX800Series(AEP/UK)
- FRENCH
Ces instructions de service sont lusage du personnel de service qualifi seulement. Pour prvenir le risque de choc lectrique, ne pas faire lentretien autre que celui contenu dans le Mode demploi moins que vous soyez qualifi faire ainsi.
WARNING!!
Afi n deviter tout risque delectrocution provenant dun chssis sous tension, un transformateur disolement doit etre utilis lors de tout dpannage. Le chssis de ce rcepteur est directement raccord lalimentation du secteur.
ALERTE!!
Afi n deviter tout risque delectrocution provenant dun chassis sous tension, un transformateur disolement doit etre utilise lors de tout depannage. Le chassis de ce recepteur est directement raccorde a lalimentation du secteur.
KDL-40/52NX800Series(AEP/UK)
CAUTION: Do Not use paper towels, any type of abrasive pad, rags, rubber or vinyl materials to clean the screen. Using these materials could easily scratch the screen which may result in permanent damage. Do Not use any cleaning product containing alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, ammonia, benzene, thinner or insecticide. Using any of these harsh cleaners may result in permanent damage to the screen. Do Not spray water or detergent directly onto the TV screen . If liquid drips into the bottom of the screen it may cause a failure.
KDL-40/52NX800Series(AEP/UK)
SAFETY CHECK-OUT
After correcting the original service problem, perform the following safety checks before releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges. 2. Check the interboard wiring to ensure that no wires are pinched or touching high-wattage resistors. 3. Check that all control knobs, shields, covers, ground straps, and mounting hardware have been replaced. Be absolutely certain that you have replaced all the insulators. 4. Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out to the customer and recommend their replacement. 5. Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and recommend their replacement. 6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer. 7. Check the antenna terminals, metal trim, metallized knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below. 8. For safety reasons, repairing the Power board and/or Inverter board is prohibited.
KDL-40/52NX800Series(AEP/UK)
SAFETY CHECK-OUT
Leakage Test The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes). Leakage current can be measured by any one of three methods. 1. A commercial leakage tester, such as the Simpson 229 or RCA WT-540A. Follow the manufacturers instructions to use these instructions. 2. A battery-operated AC milliampmeter. The Data Precision 245 digital multimeter is suitable for this job. 3. Measuring the voltage drop across a resistor by means of a VOM or battery-operated AC voltmeter. The limit indication is 0.75 V, so analog meters must have an accurate low voltage scale. The Simpsons 250 and Sanwa SH-63TRD are examples of passive VOMs that are suitable. Nearly all battery-operated digital multimeters that have a 2 VAC range are suitable (see Figure A). How to Find a Good Earth Ground A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw on most AC outlet boxes is also at earth ground. If the retaining screw is to be used as your earth ground, verify that it is at ground by measuring the resistance between it and a cold-water pipe with an ohmmeter. The reading should be zero ohms. If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble- light (not a neon lamp) between the hot side of the receptacle and the retaining screw. Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B).
KDL-40/52NX800Series(AEP/UK)
DIAGNOSTIC TEST INDICATORS When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem. If there is more than one error, the LED will identify the first of the problem areas. Result for all of the following diagnostic items are displayed on screen. If the screen displays a 0, no error has occurred .
Service menu Item name (Screen Display) MAIN_POWE DC_ALERT DTT_WDT AUD_PROT
Diagnostic Item Description Main Power Over Voltage Protection DC_ALERT DTT Error Audio Abnormal Detection Panel Balancer Error T-CON Error HFR Error Panel ID NVM Error Back Light Error (Panel Inverter) Thermal Error FAN Error (Not Detected. Display Only) Not used Not used Not used Not used Not used RGB Sensor ACK Error
4 5
6 7
8 9 10 11 12 -
KDL-40/52NX800Series(AEP/UK)
10
0.5 0.5
SELF-DIAGNOSTIC SCREEN DISPLAY For errors with symptoms such as power sometimes shuts off or screen sometimes goes out that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen: [To Bring Up Screen Test] In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
KDL-40/52NX800Series(AEP/UK)
11
SELF CHECK(1) 002 MAIN P 003 DC_ALERT1 004 DC_ALERT2 006 BL 007 TEMP 009 FAN
12345-00333-06789 Panel operation time by hour (MAX:65535) Boot count (MAX:65535) Total operation time by hour (MAX:65535)
KDL-40/52NX800Series(AEP/UK)
12
KDL-40/52NX800Series(AEP/UK)
13
SEC 1. DISASSEMBLY
1-1. MOVIE LIST
KDL-40/52NX800Series(AEP/UK)
14
SEC 2. ADJUSTMENT
HOW TO ENTERING SERVICE MODE 1) Turn on the main power switch to place this set in standby mode. 2) Press the buttons on the remote commander as follows, and entering service mode.
3) Service mode display. Note: First of all, when you enter Service Mode, you can see Digital service mode. Whenever you press OPTIONS or JUMP on remote, each service mode is changed. Digital -> Chassis -> Sub Item name Category name Data
SERVICE
---
<MAIN> DM1.301J00AA M2.105C DD1.016J00AA (DM1.301J00AA) WP00.521J00AA ID1C117081 PID04020000 WF:2.0.0.99 WF:0B Camera FW Camera FW
<SUB> SM1.010W00AA SB1.000W00AA SD1.010W00AA RF01.05 ID1C117081 LTY320AB01 <BEM> BM1.012W00LU BB1.000W00LU BD1.011J46LUX ---.---------
KDL-40/52NX800Series(AEP/UK)
15
ADJUSTMENT
4) How to use the remote commander.
Function Service mode on Service mode off Item up / down Category up / down Data up / down Test reset Read data Execute Write data Change module The flow of control <Test>+<TV>/<Display><5><Vol Up><Power> <Other> / <Power off + on> <1>/<4> <2>/<5> <3>/<6> <8> + <Mute> + <0> <9> + <0> <10 or 0> <Mute> + <0> <Jump> / <Option>
5) After entering service mode, then turn off the power switch.
KDL-40/52NX800Series(AEP/UK)
16
ADJUSTMENT
WHITE BALANCE ADJUSTMENT Note: Please execute this adjustment if necessary. Change Data of Digital service mode. (006 WB category) a. Press 0 or 10 on remote to enter WB adjustment mode. b. Press number key 1~6 directly. * stamp move. c. Press 12 / enter / select to decide and advance next step. When returning on the previous page, press return. d. Change data by number key 0~9 directly. (0-255) e. Press 12 / enter / select to save data. It shows red WRITE. It indicate writing is processing. f. Writing process is done at this point.
DIGITAL WB *1 R_DRV 128 2 G_DRV 128 3 B_DRV 128 4 R_BKG 128 5 G_BKG 128 6 B_BKG 128
SERVICE
Gain
0: x 0.5, 128: x 1, 255: x1.5
Offset
128: offset 0
KDL-40/52NX800Series(AEP/UK)
17
ADJUSTMENT
SAVE CHANGING DATA 1) Change Data of Chassis or Sub service mode 2) Write data for Chassis or Sub service mode a. Press Mute on remote. It shows green SERVICE changes to green WRITE. b. Press 0 or enter on remote. Green WRITE changes to red WRITE. It indicate writing is processing. c. After a while, red WRITE changes to green SERVICE. Writing process is done at this point. 3) TV reboot is necessary for applying data change.
KDL-40/52NX800Series(AEP/UK)
18
ADJUSTMENT
CHANGE DATA Note: Digital service mode dont have to Save. (except 002 MODEL category) 1) Change Data of Digital service mode. (except 003 DIG_SRV_MODE category) a. Press 2 / 5 on remote to select (up / down) category. b. Press 1 / 4 on remote to select (up / down) Item. c. Press 0 / 10 on remote to select item.
SERVICE 001
2) Change Data of Digital service mode. ( 003 DIG_SRV_MODE category) 003 DIG_SRV_MODE is one category of Digital service mode. Please note because this operation is special. a. Press 2 / 5 on remote to select 003 DIG_SRV_MODE. b. Press 1 / 4 on remote to select (up / down) Item. c. Press 0 / 10 on remote to select item. d. Press number key 1~9 directly. * stamp move. e. Press 12 / enter / select to decide and advance next step. Press return, when returning on the previous page.
SERVICE ---
*1 Video 2 Audio
KDL-40/52NX800Series(AEP/UK)
19
ADJUSTMENT
3) Write data for Digital service mode. ( 002 MODEL category) Note: This procedure operation, when replaced the B board. Note: Do not write a wrong segment or destination information in Product ID. When the wrong setting is written, TV may not operate. 000 SEG Product ID - segment information 001 DESTProduct ID destination information a. Change data for each model. b. Press 0 or enter on remote. It shows red WRITE. It indicate writing is processing. c. Writing process is done at this point.
KDL-40/52NX800Series(AEP/UK)
20
ADJUSTMENT
SET TO SHIPPING CONDITION How to do shipping condition. a. Move to Digital service mode. Press 8 on remote. It shows green SERVICE changes to green RST-. Press mute on remote. Added green EXE after green RST- . d. Press 0 or enter on remote. Green EXE-RST changes to red EXE-RST. It indicate writing is processing. After a while, red EXE-RST changes to green SERVICE. And all LED lights. Writing process is done at this point.
TIMER
Standby
POWER
<Another way> You can set to shipping condition w/o entering Service Mode. -> Cursor Up on remote + Power Key on Front panel.
KDL-40/52NX800Series(AEP/UK)
21
Symptoms - Shutdow n. Pow er LED blinking red diagnostics sequences Reference 2 B* BOARD G* BOARD HLR BOARD W iFi MODULE LVDS CABLE LCD PANEL Problem POWER POWER DTT AUDIO POWER PANEL
(TCON)
No Video - missing or distorted Pow er No Green Stationary No video No video Power LED colored lines one of Inputs all Inputs (Dead Set) or dots
Netw ork
Audio
PANEL
(INVERTER)
TEMP
KDL-40/52NX800Series(AEP/UK)
22
TROUBLE SHOOTING
3-2. FLOW CHART
START
No
See No Power
No
Yes END
No
Yes
No
Yes Do the buttons on the TV & Remote Commander work properly? Yes 23
No
KDL-40/52NX800Series(AEP/UK)
TROUBLE SHOOTING
3-3. NO POWER
No Power
NG
NG G* Board
Harness
B* Board
KDL-40/52NX800Series(AEP/UK)
24
TROUBLE SHOOTING
3-4. STANDBY LED BLINK
1) 2 times blinkings (Main Power Error)
2 times Blinkings
12V NG
NG G* Board
OK
B* Board
Harness
KDL-40/52NX800Series(AEP/UK)
25
TROUBLE SHOOTING
2) 3 times blinkings (DC Alert, Audio Error and Communication Error) 3 times Blinkings DC_ALERT Check D+3.3V at JL3715 or JL3716 on the B* Board OK NG Check +12.5V at pin 2 of CN3800 on the B* Board OK NG G* Board AUDIO
AUDIO
Pin: Low
NG
KDL-40/52NX800Series(AEP/UK)
26
TROUBLE SHOOTING
4 times Blinkings
Between 0.84V to 2.65V Check PANEL_FAIL at JL2565 on the B* Board PANEL (Balancer)
B* Board
KDL-40/52NX800Series(AEP/UK)
27
TROUBLE SHOOTING
NG B* Board
OK
NG Harness
Panel (T-con)
OK
OK
KDL-40/52NX800Series(AEP/UK)
28
TROUBLE SHOOTING
NO
Over 2.65V
OK
B* Board
OK
G* Board
KDL-40/52NX800Series(AEP/UK)
29
TROUBLE SHOOTING
3-5. NO PICTURE
No Picture about 5V 22 Model about 12V : ex. 22 Model NO Press HOME Key XMB (Menu) displayed? PANEL_VCC At JL3806 on the B* Board NO YES Check BL_ON at JL2566 on the B* Board BL_ON:H Replace the LVDS Harness NG LCD Panel (T-con)
YES
OK
B* Board G* Board
Harness (LVDS)
OK B* Board
KDL-40/52NX800Series(AEP/UK)
30
TROUBLE SHOOTING
3-6. NO SOUND
No Sound
TV Speakers
OK B* Board
NG
NG
Speaker Harness
Speaker
KDL-40/52NX800Series(AEP/UK)
31
TROUBLE SHOOTING
3-7. TV COMMANDER BUTTONS MALFUNCTION
1) TV button malfunction Button malfunction on the TV
OK Switch Unit
NG
NG
Harness
B* Board
KDL-40/52NX800Series(AEP/UK)
32
TROUBLE SHOOTING
OK
Green LED blinks at power indicator when using commander near sensors window NG
OK
NG
Check the Harness between the B* Board and the HLR Board NG
OK Sensor is broken
OK HLR Board
NG B* Board KDL-40/52NX800Series(AEP/UK) 33
TROUBLE SHOOTING
3-8. NETWORK MALFUNCTION
1) Wired Network malfunction Wired Network on the TV 2) Internal Wireless Network malfunction Wireless Network on the TV
NG B* Board
OK
OK
NG Proxy setting
B* Board
KDL-40/52NX800Series(AEP/UK)
34
SEC 4. DIAGRAMS
4-1. BLOCK DIAGRAM
KDL-40/52NX800Series(AEP/UK)
35
DIAGRAMS
4-2. CIRCUIT BOARDS LOCATION
(1) KDL-40NX800
T-CON
GE3 Board
Switch Unit
BEHS Board
Power Switch
Speaker (R)
HLR Board
36
KDL-40/52NX800Series(AEP/UK)
DIAGRAMS
(2) KDL-52NX800
G2E-B Board
T-CON
Power Switch
KDL-40/52NX800Series(AEP/UK)
HLR Board
37
KDL-40/52NX800Series(AEP/UK)
38
EXPLODED VIEWS
5-1. KDL-40NX800
5-1-1. CHASSIS-1
REF. No. 1 2 3 PART No. 4-164-305-01 4-165-762-61 1-837-642-12 1-837-646-11 1-842-031-11 4-167-684-11 1-487-835-11 1-798-309-11 4-170-445-01 4-170-474-11 4-170-481-11 X-2546-753-1 X-2547-173-2 4-165-763-01 4-167-683-01 DESCRIPTION BRACKET, VESA T (ML) COVER, UNDER POWER SUPPLY CORD POWER SUPPLY CORD AC INLET (2P) BRACKET, BUTTON (GS) KEY CONTROL MODULE POWER SWITCH NECK (ML1) COVER, NECK (ML1 FRONT) COVER, NECK (ML1 REAR) BASE (ML1A) ASSY (BK) REAR COVER (40) ASSY COVER, BOTTOM(40 46) COVER, TERMINAL REMARK
NX803
3 4 8 5 9 7 6 11 10 12 13 14
4 5 6 7 8 9 10 11 12 13 14
KDL-40/52NX800Series(AEP/UK)
39
EXPLODED VIEWS
5-1. KDL-40NX800
5-1-2. CHASSIS-2
REF. No. PART No. A-1774-839-A A-1744-406-A 1-811-093-11 A-1754-373-A X-2547-019-1 A-1766-469-A A-1770-313-A A-1769-011-A 8-597-720-00 8-597-734-00 8-597-718-00 1-487-818-11 1-487-819-11 1-754-692-11 1-754-692-21 4-164-306-01 4-164-306-11 1-858-378-11 1-858-378-21 DESCRIPTION GLASS ASSY SERVICE HLR MOUNT LCD PANEL (SH40LEQT) STATIC CONVERTER GE3A BRACKET, SIDE JACK T ASSY BEHS BOARD COMPLETE BEHS BOARD COMPLETE BEHS BOARD COMPLETE UNIVERSAL SIL-TU SUT-AE101Z UNIVERSAL SIL-TU SUT-HE111Z UNIVERSAL SIL-TU SUT-VE101Z CARD, WIRELESS LAN CARD, WIRELESS LAN ANTENNA ANTENNA BRACKET, TERMINAL T BRACKET, TERMINAL T SP BOX ASSY SP BOX ASSY REMARK
15
15 16 17 18 19 20
19 16
21
21 20 23 22 17 24 25
22 23 24 25 26 27
NX805
26 18 27
KDL-40/52NX800Series(AEP/UK)
40
EXPLODED VIEWS
5-1. KDL-40NX800
5-1-3. SCREWS
PART No. 2-580-608-01 2-580-592-01 4-159-298-01 * 2-345-219-11 2-580-603-01 4-178-167-01 2-580-639-01 DESCRIPTION SCREW , +PSW M5X16 SCREW , +PSW M3X8 SCREW , +PSW M4X10 +B IB 3X-- CM3 SCREW , +PSW M4X16 SCREW , ORNAMENTAL SCREW , +BVTP 4X12 TYPE2 IT-3
KDL-40/52NX800Series(AEP/UK)
41
EXPLODED VIEWS
5-2. KDL-52NX800
5-2-1. CHASSIS-1
REF. No. 1 2 3 4 5 6 7 8 9 10 11 12 PART No. 4-164-305-01 4-165-762-71 4-167-684-11 1-487-835-11 1-798-309-11 4-170-446-01 4-170-475-11 4-170-482-11 X-2546-755-1 X-2547-176-2 4-165-764-01 4-167-683-01 DESCRIPTION BRACKET, VESA T (ML) COVER, UNDER BRACKET, BUTTON (GS) KEY CONTROL MODULE POWER SWITCH NECK (LL1) COVER, NECK (LL1 FRONT) COVER, NECK (LL1 REAR) BASE (LL1A) ASSY (BK) REAR COVER (52) ASSY COVER, BOTTOM(52) COVER, TERMINAL REMARK
1 2
6 10 5 7 8 11
12
KDL-40/52NX800Series(AEP/UK)
42
EXPLODED VIEWS
5-2. KDL-52NX800
5-2-2. CHASSIS-2
REF. No. PART No. A-1774-840-A A-1744-406-A 1-811-095-11 A-1754-368-A X-2547-019-1 A-1766-469-A A-1770-313-A A-1769-011-A 8-597-720-00 8-597-734-00 8-597-718-00 1-487-819-11 1-754-692-11 1-754-692-21 1-837-642-12 1-837-646-11 1-798-309-11 4-164-306-01 4-164-306-11 1-858-378-11 1-858-378-21 DESCRIPTION GLASS ASSY SERVICE HLR MOUNT LCD PANEL (SH52LEQT) STATIC CONVERTER GE2B BRACKET, SIDE JACK T ASSY BEHS BOARD COMPLETE BEHS BOARD COMPLETE BEHS BOARD COMPLETE UNIVERSAL SIL-TU SUT-AE101Z UNIVERSAL SIL-TU SUT-HE111Z UNIVERSAL SIL-TU SUT-VE101Z CARD, WIRELESS LAN ANTENNA ANTENNA POWER SUPPLY CORD POWER SUPPLY CORD POWER SWITCH BRACKET, TERMINAL T BRACKET, TERMINAL T SP BOX ASSY SP BOX ASSY REMARK
13
13 14 15 16 17 18
14
17
19
19 18
20 21 22 23 24 25
21 20 15 23 16 24 26 22 25
NX803
NX805
26 27
27
KDL-40/52NX800Series(AEP/UK)
43
EXPLODED VIEWS
5-2. KDL-52NX800
5-2-3. SCREWS
PART No. 2-580-608-01 2-580-592-01 4-159-298-01 * 2-345-219-11 2-580-603-01 4-178-167-01 2-580-639-01 DESCRIPTION SCREW , +PSW M5X16 SCREW , +PSW M3X8 SCREW , +PSW M4X10 +B IB 3X-- CM3 SCREW , +PSW M4X16 SCREW , ORNAMENTAL SCREW , +BVTP 4X12 TYPE2 IT-3
KDL-40/52NX800Series(AEP/UK)
44
KDL-40/52NX800Series(AEP/UK)
45
5-3-4. MISCELLANEOUS
1-822-484-11 1-822-541-11 1-822-597-11 1-822-610-13 1-817-109-11 1-822-579-31 1-842-125-11 1-842-127-11 1-573-798-31 1-822-526-11 HDMI CONNECTOR D SUB CONNECTOR OPTICAL OUT CONNECTOR ETHERNET CONNECTOR CONNECTOR, USB(A) CARD CONNECTOR (PCMCIA CARD) SCART CONNECTOR PHONO JACK 5P JACK, MINIATURE (DIA 3.5) JACK
KDL-40/52NX800Series(AEP/UK)
46
END
9-888-280-02
KDL-40/52NX800Series(AEP/UK)