Reverting to a ____ point can solve problems with registry entries the applicati on uses that have become

corrupted restore For essential hardware devices, use the ____ to verify and replace system files. system file checker The command ____ searches for and replaces corrupted system files. sfc/scan now The key that loads services and drivers can be found in the ____ location HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services Check ____ to verify that a device is enabled and Windows thinks the device shou ld be working. Device manager Errors or warnings in Device Manager are displayed as a ____. yellow triangle or question mark Use the ____ tool to test memory. Memory Diagnostics The ____ Configuration is updated after you log on normally to Vista. Last Kno wn Good For a laptop or other brand-name computer, don't forget to reinstall Windows usi ng recovery CDs provided by ____. the computer manufacturer If the system is caught in an endless loop of restarts, boot into ____. Safe Mod e If you can boot to the Windows desktop when using a Windows 2000/XP boot disk, y ou can assume that the boot files in the root directory of drive C are missing o r corrupted TRUE In Event Viewer, the Administrative Events log under ____________________ shows only warnings and error events. Custom views Software manufacturers often publish updates or ____________________ for their s oftware to address known problems Patches When installing a device, you must always run the setup CD for the device after you physically install the device FALSE After you boot into Safe Mode, you can use the ____ commands to verify system fi les and clean the hard drive SFC, Chkdsk, and Defrag In Event Viewer, the ____ log shows only warnings and error events Administ rative Events For Vista, use the ____ tool to search for the problem and suggested solutions Problem Reports and Solutions The error ____ is means a bad driver or service has performed an illegal action Stop 0x1E or KMODE_EXCEPTION_NOT_HANDLED Most computer problems are simple and easy to solve TRUE To uninstall a program, in Device Manager ____ the device and select Uninstall Right-click The error ____ is caused by a driver or service making an illegal access to memo ry Stop 0x0A or IRQL_NOT_LESS_OR_EQUAL During a reinstallation, Vista setup will move all folders of the old installati on into the ____ folder. Window.old If you can identify the approximate date the error started and that date is in t he recent past, use System restore During reinstallation, a fresh, clean installation of Vista will then be install ed in the \____________________ folder. Windows To get a clean start with a device, you can ____________________ it and start ov er uninstall Press ____ at startup to display the Advanced Boot Options menu F8 As you work to solve a Windows problem, always choose the method that makes the most changes to the system as possible in order to rejuvenate the machine FALSE The easiest way to view the logs is to boot into Safe Mode and view the files wi th notepad When you see the Microsoft progress bar appear, you know the ____, including all critical services and drivers, has loaded windows kernel If you have a laptop or a brand-name computer such as a Gateway, Dell, or IBM, m ost likely the manufacturer has set up a ____ on the hard drive that can be used to recover the Windows installation. hidden partition

Sometimes a Windows update solves a problem with a hardware device

TRUE