Quick Start-up Guide I-Rent.

net

QUICK START-UP GUIDE Version 1.2

I-Rent Client Support

T: +34 966260484 / +31 (0)88 2021225

@: info@i-rent.net

Quick start up guide I-Rent.net

Welcome at I-Rent We would like to extend a warm welcome to you at I-Rent.net and thank you for making use of our service. Before starting with our system, we recommend you collect as much information as possible, including company details, bank data and payment terms, rent conditions, accommodation information, photos, seasons, prices, etc. Please see the checklist attached. It is most likely you already arranged all (or most) of the information and having it prepared will make it quicker to enter it into the system. Are you new to the rental business and therefore do not have all information yet? Dont worry! By following the menus mentioned in the steps below, you will get to every step of the process and therefore, you will not forget a thing.

1) I-Rent.net system Log in Enter the online booking system at http://sys.i-rent.net with your login and password; this will give you access to your business account. To give you a first impression of the menus, you will see the following: Home: the homepage will show you in real time the system notifications: new contact forms, phone call requests, expired options, pending client payments, cancellation requests, expired publications. In short; things that need your immediate attention. Bookings: here you can find everything regarding the reservations and options of clients, information requests, availability calendars, etc. Management: the menus for the internal management, here you can find e.g. arrivals/departures lists, as well as the financial part in sales and balances and the part for the owners management. People: a database of all the people introduced to your account; your clients as well as owners, key holders, local contacts, maintenance team, etc. This is also the section where you can provide your owners with their personal login. Administrator: here, you introduce all your company details: contact information, logins, (online) payment system, rental conditions and other texts. In this part you also create your collaborations with other companies. Accommodations: is where (among other things) you upload and manage your accommodations. Also, Accommodations gives you the overviews on how and where they are distributed online.

2) Fill out your company details Menu Administrator Starting with the I-Rent.net system is completed by filling out all your company details in the menu Administrator. Fill out, one by one, from top to bottom, every menu and submenu below Administrator (that apply for your company). Some menus are text editors, the texts introduced here will, for example, be shown online or added to the rental form (rental

conditions). Other menus will ask you to determine certain dates (e.g. airco seasons, heating seasons) or ways of working within your company (payment calendars). Make sure that all is filled out correctly and completely from the beginning, then the system will do the actual work for you; you can create reservation forms automatically and calculate all amounts that apply for a booking (client, owner, agent, commissions, discounts etc).

3) Upload credit Menu Administrator Some parts of the system require payment, such as: uploading an accommodation, publishing an accommodation on certain websites, translations, sms service, the use of specific icons and there is a small fee for each booking made. These payments are automatically deducted from your I-Rent Credit. So before continuing you first need to upload credit. Go to Administrator -> I-Rent Credit. To add credit, click on New Credit. Next, you can choose which amount you wish to add, then click Continue. You will be redirected to our secure bank environment, where you can select the preferred method of payment and pay directly online. In the overview you can check the status of your balance and theres an overview of the depreciations.

4) Upload your properties Menu List Accommodations After filling out your company details, including the seasons, and adding credit to your account, you continue by uploading your properties. Go to the menu Accommodations -> List Accommodations; on the top click on New Accommodation to create your accommodation. For each uploaded accommodation an amount will be debited from your balance. Once created and shown in the list, right mouse click on the name of the accommodation to open the Accommodation menu. Enter all the accommodation details asked: Accommodation Information, Descriptions, Pictures, Prices and Extras.

5) Update the calendars Menu Management and Bookings To be able to make online bookings and work in real time, it is very important to always have the availability of your accommodations up to date. Therefore, before publishing the accommodations online, you need to check the calendars and available rental periods. First, make sure that the periods when the accommodation is not offered for rent (this could be for any reason, but usually involves a period outside the agreement between the owner and your company) are blocked by using Non available periods. Then, block the periods for the owner by declaring them as Owner booking. An Owner booking is a (private) booking of the owner, for himself or for friends and family. In case that theres still some doubt whether the accommodation can be booked online or if the rental periods are upon request (e.g. because you need to verify availability with the owner or key holder), you can indicate them as On demand periods. Please note, however, that when using on demand periods, during these

dates, the accommodation cannot be booked directly online and you will thus miss a possibility of obtaining bookings. New Non Available periods, Owner Bookings and On demand periods can be created from the menu Management, but also directly on the calendars (in the menu Bookings), using the right mouse click. If you already have bookings from clients, you can enter them using New option and New Booking in the menu Bookings, but also directly in the calendar as described above.

6) Publish accommodations online Menu Accommodations Now that the company details are introduced, credit is added, the accommodation(s) uploaded and the availability determined you are ready to publish online. Go back to the menu Accommodations -> List Accommodations, click with the right mouse button on the accommodation you want to publish. From here, you can publish the accommodation on: your website, collaborators websites, I-Rent websites and external websites, using the corresponding menus. Publications can also be managed from the menu called WEB distribution, available under Accommodations. This menu is especially useful if you wish to publish multiple properties at once, or if you need to edit or check publications.

Need more information? Please check out the Starters guide for the booking system or contact our: I-Rent Client Support Telephone: +31 (0)88-2021225 or: +34 966 260 484 E-mail: info@i-rent.net

Checklist before starting with I-Rent Company details for both contact information as well as payment information (shown on invoices); Address, email, telephone number, fiscal number, website Bank details rental amount is payable by client using these account details Including IBAN and SWIFT/BIC for international bank transfers. Logo: - in GIF format with white background - 90mm width by 20mm height (255px width by 57px height at 72ppp). - the file size is limited to 20 kB Geographic coordinates of your office. Payment details under which conditions do you charge the rental amount and when? General extra costs, both mandatory and optional (e.g. reservation costs or cots) and how and when these have to be paid. Season definition Low/mid/high/peak season and the corresponding dates:

The following texts in the languages in which you want to publish Rental conditions Particularities; text on the general details of the accommodations and the particulars of the office where the customer rents the accommodation. Presentation text of your company: who you are, what services do you provide, etc. And for each accommodation: Accommodation information A blank form you fill out manually, and can be found in the menu Accommodations -> Accommodation InfoSheet Model Geographic coordinates in Degrees, Decimal minutes Description in all the languages in which you want to publish your accommodations Pictures Prices Extra costs, obligatory and optional, for this accommodation in particular (e.g. cleaning costs, energy costs) and when and how these have to be paid.

Starting with I-Rent.net in 6 steps

Step 1 - Log in Log in on: http://sys.i-rent.net Step 2 - Company details Fill out your company details: Go to menu Administrator

Step 3 -Agent Balance Upload credit: Go to menu Administrator => I-Rent Credit

Click on New Credit Choose amount and payment method to upload credit directly online Go to List Accommodations Click on new accommodation Create your accommodation Right mouse click on the accommodation in the list to fill out all the details

Step 4 - Accommodations Upload your properties Go to menu Accommodations

Step 5 - Availability Update the calendars using the menus: Management + Bookings

Block periods not available for rent using New non available period Block periods for the owners using Owner booking Block the other periods already booked or on demand Right mouse click on the accommodation in the list to choose where to publish

Step 6 - Publish online Go back to the menu List accommodations

Repeat step 4 until 6 for each accommodation Done