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Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on Aspire 3610 service guide.
Chapter
Updates Revise information on Hardware Specification and Configurations. Revise battery vendor and specification on page 24.
II
Copyright
Copyright 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
WARNING
CAUTION
IMPORTANT
IV
Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
2.
VI
Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 An Aspire tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Special Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Chapter 2
System Utilities
29
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Chapter 3
41
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Removing the Memory/the HDD Module/the Wireless LAN Card/ the ODD Module and the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Removing the Memory and the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Removing the Wireless LAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Separate the Main Unit Into the Upper and the Lower Case Assembly . . . . . . .49 Disassembling the Upper Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Disassembling the Lower Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Table of Contents
Chpater 4 Troubleshooting 55
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Chpater 5
73
Chapter 1
System Specifications
Features
Below is a brief summary of the computers many feature:
Display
Thim-Film Transistor (TFT) displaying at : 15.0 XGA (1024 x 768) 15.4 WXGA (1280 x 800) 15.4 WXGA (1280 x 800) Acer CrystalBrite color TFT LCD Intel GMA 900 graphics with up to 128MB of shared memory supporting, Microsoft DirectX 9.0 Dual independent display support MPEG-2/DVD hardware-assisted capability
Storage subsystem
40/60/80 GB ATA/100 hard disk drive Optical drive options: DVD-Dual double layer drive DVD/CD-RW combo drive
Input devices
88/89-key keyboard Built-in touchpad with 4-way integrated scroll button Four easy-launch buttons Two front-access buttons: WLAN LED-button and Bluetooth LED-button
Audio
Audio system with two built-in speakers Sound Blaster ProTM and MS-Sound compatible Built-in microphone
Communication
Modem: 56K ITU V.92 modem with PTT approval; wake-on ring ready LAN: 10/100 Mbps Fast Ethernet (for selected models); wake-on-LAN ready
Chapter 1
WLAN (manufacturing option): integrated Acer InviLinkTM 802.11b/g WI-Fi CERTIFIEDTM solution; Acer SignalUp technology support WPAN (manufacturing option): integrated Bluetooth
I/O Ports
Four USB 2.0 ports Ethernet (RJ-45) port Modem (RJ-11) port Extternal display (VGA) port Microphone/line-in jack Headphones/speakers/line-out port Type II PC Card slot DC-in jack for AC adaptor
Chapter 1
Mobile CPU
Dothan
3 4, 5
G792
19
IDT CV125
SYSTEM DC/DC
INPUTS
TPS5130 35,36
4
OUTPUTS
3D3V_S5 5V_S5 1D05V_S0 2D5V_S0(LDO)
HOST BUS
400MHz
RGB
LVDS
DCBATOUT
DDR II
11,12
400MHz
Intel 910GML
6,7,8,9,10
XGA/WXGA
13
37
DDR II
11,12
OUTPUTS
5V_S5 3D3V_S3
400MHz
DMI I/F
TPS51100DGQ
5V_S5 DDR_VREF
37
3
DDR_VREF_S3
Line In27
Int. MIC In
27
Codec
ALC655
26
ACLINK
ENE CB1410
24,25
PWR SW
CP2211
25
CHARGER
ISL6255 38 INPUTS OUTPUTS BT+
16.8V 3A
Line Out
OP AMP
G1421B 27
ICH6-M
LAN 10/100
RTL8110CL
22, 23
Mini-PCI
802.11 B/G
DCBATOUT
28
27
TXFM
23
RJ4523
CPU DC/DC
INPUTS
ISL6218CV-T
OUTPUTS VCC_CORE
INT.SPKR
27
34
LPC BUS
15,16,17,18
DCBATOUT
0.844~1.3V 27A
PATA
KBC
ENE KB3910
Xbus
BIOS ROM
4M BITS
PM39LV040-70JCE
HDD
20
1
CD ROM
20
USB
29
31
4 PORT
21
Touch Pad 30
INT_KB
30
Title
Acer Incorporated
BLOCK DIAGRAM
8F, 88, Sec.1, Hsin Tai Wu Rd., Hsichih Taipei Hsien 221, Taiwan, R.O.C.
Rev
MORAR
E
SB
1 of 40
Sheet
Chapter 1
Board Layout
Top View
1 2 3 4 5 6
LCD Cable Connector Microphone Cable Connector Lid Switch Cable Connector Bluetooth Cable Connector Keyboard Connector Touchpad FFC Connector
7 8 9 10 11 12
Battery Pack Connector ENE KB3910SF C1 RTL8100CL RTC Battery Connector PC Card Slot Speaker Set Connector
Chapter 1
Bottom View
NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get.
1 2 3 4 5 6
Power Jack Ethernet Port+Modem Jack USB port External Display Connector Modem Cable Connector Modem Board Connector
12 13 14 15 16 17
ODD Connector Fan Connector USB Port USB Port USB Port South Bridge(Intel FW82801FBM F518NC87)
Chapter 1
7 8 9 10 11
CPU Socket DIMM Slot1 DIMM Slot2 North Bridge (Intel 910GML) HDD Connector
18 19 20 21 22
Jumper Settings
Chapter 1
An Aspire tour
After knowing your computer features, let us show you around your new TravelMate computer.
Just for Starters...
Front View
Item
Description
# 1 2 3 4 5 6
Icon
Item Display screen Power button Microphone Keyboard Touchpad Click buttons (left, center and right) Easy-launch Buttons Status indicators
Description Also called LCD (liquid-crystal display), displays computer output. Turns the computer on and off. Internal microphone for sound recording. For entering data into your computer. Touch-sensitive pointing device which functions like a computer mouse. The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. Buttons for launching frequently used programs. Light-Emitting Diodes (LEDs) that turn on and off to show the status of the computers function and components. Comfortable support area for our hands when you use the computer.
7 8
Palmrest
Chapter 1
# 1 2
Icon Icon
Item
Item
Description
Description
Speakers Bluetooth communication button/ indicator Wireless communication button/ indicator Microphone/Line-in jack
Left and right speakers deliver stereo audio output. Press to enable/disable Bluetooth function. Lights to indicate the status of Bluetoothcommunications (manufacturing option). Press to enable/disable Wireless function. Lights to indicate the status of wireless LAN communications. (manufacturing option). Accepts input from external microphones.
Power indicator
Latch
Chapter 1
Left View
# 1
Icon
Description Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Accepts Type II PC Card.
PC Card slot
Right View
# 1 2 3
Icon
Item Optical drive Optical drive eject button Emergency eject hole
Description Internal optical drive; accepts CDs or DVDs depending on the optical drive type. Ejects the optical drive tray from the drive. Ejects the optical drive tray when the computer is turned off.
Chapter 1
Rear Panel
# 1
Icon
Power jack
Connects to an AC adaptor.
Ventilation slots
10
Chapter 1
Bottom Panel
# 1 2 3 4 5
Item Memory bay Battery lock Battery release latch Battery bay Cooling fan
Description Houses the computers main memory. Locks the battery in place. Releases the battery for removal. Houses the computers battery pack. Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan.
Houses the computers WLAN and hard disk (secured with three screws).
Indicators
The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel.
Chapter 1
11
The power, battery and wireless communication status indicators are visible even when the LCD display is closed.
Icon
Num lock
Media Activity
Bluetooth
Wireless LAN
Battery
Power
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.
Launch Keys
Located at the upper-right, above the keyboard are four buttons. These buttons are called launch keys. The are: mail, Web browser, Acer Empowering key and one user-programmable button.
Press to run the Acer eManager. Please see Acer eManager. The mail and Web buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable keys, run the Acer Launch Manager.
12
Chapter 1
Default application Email application (user-programmable) Internet browser (user-programmable) Acer eManager (user-programmable)
User-programmable
Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.
Touchpad Basics
The following teaches you how to use the touchpad:
Chapter 1
13
Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.
Function Execute
Main touchpad (2) Tap twice (at the same speed as doubleclicking the mouse button) Tap once Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor.
Select Drag
Click once Click and hold, then use finger to drag the cursor on the touchpad
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpads responsiveness.
14
Chapter 1
Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.
Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys
Num Lock On Type numbers in a normal manner. Hold <Shift> while using cursor-control keys. Hold <Fn> while typing letters on embedded keypad.
Hold <Fn> while using cursor-control keys. Type the letters in a normal manner.
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Chapter 1
15
Icon
Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + <Tab> Activates next taskbar button. + <E> Opens the My Computer window + <F1> Opens Help and Support. + <F> Opens the Find: All Files dialog box. + <R> Opens the Run dialog box. + M Minimizes all windows. <Shift>+ action. + <M> Undoes the minimize all windows
Application key
This key has the same effect as clicking the right mouse button; it opens the applications context menu.
Hot Keys
The computer employs hotkeys or key combinations to access most of the computers controls like sreen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Icon
Fn-F2
Acer eSetting
Fn-F3
Acer ePowerManagement
16
Chapter 1
Icon Sleep
Function
Fn-F5
Display toggle
Switches display output between the display screen, external monitor (if connected) and both.
Fn-F6
Screen blank
Turns the display screen backlight off to save power. Press any key to return.
Fn-F7
Touchpad toggle
Fn-F8
Speaker toggle
Fn-w
Volume up
Fn-y
Volume down
Fn-x
Brightness up
Fn-z
Brightness down
Special Key
You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type:
Chapter 1
17
18
Chapter 1
BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Phneoix 3A03 PMC PM39LV040, 512KX8 CMOS Boot Block Flash Memory 512KB Flash BIOS 32-pin PLCC ACPI 1.0b, PC Card 95, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD-ROM bootable, IEEE 1394 Set by setup manual Specification
System Memory
Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Built-in Intel 910GML 0MB (no on-board memory) 2 sockets 1024MB 2G (by two 1024MB SO-DIMM module) DDR 2 Synchronous DRAM 400 MHz 1.8V and 0.9V 200-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications.
Specification
Chapter 1
19
Memory Combinations
Slot 1 0MB 0MB 0MB 0MB 128MB 128MB 128MB 128MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 0MB 128MB 256MB 512MB 1024MB Slot 2 128MB 256MB 512MB 1024MB 256MB 384MB 640MB 1152MB 384MB 512MB 768MB 1280MB 640MB 768MB 1024MB 1536MB 1024MB 1152MB 1280MB 1536MB 2048MB Total Memory
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. LAN Interface
Item Chipset Supports LAN protocol LAN connector type LAN connector location Features Realtek 8110CL 10/100Mbps RJ45 Rear side Integrated 10/100 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.2 Specification
Modem Interface
Item Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location 56K V.92 RJ11 Rear side Specification
Bluetooth Interface
Item Chipset Broadcom Specification
20
Chapter 1
Bluetooth Interface
Item Data throughput Protocol Interface Connector type Specification 723 bps (full speed data rate) Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). USB 1.1 Mini-USB
Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Buffer size Interface Max. media transfer rate (disk-buffer, Mbytes/s) Data transfer rate (host~buffer, Mbytes/s) Voltage tolerance
1 4200 RPM
Performance Specifications 2048KB ATA/ATAPI-6; ATA-6 372 8192KB ATA/ATAPI-6; ATA-6 350 8192KB ATA/ATA-6; ATA-6 350
Chapter 1
21
Loading mechanism
DVD-Dual Interface
Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format DVD Dual HLDS GWA-4040N With CD Diskette Sustained: Max 3.6Mbytes/sec 2MB Enhanced IDE(ATAPI) compatible Support disc formats 1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and CD-Text 2. Reads data in Photo CD (single and Multi-session) 3. Reads standard CD-DA 4. Reads and writes CD-R discs 5. Reads and writes CD-RW discs 6. Reads and writes in each dVD+R/RW (Ver. 1.1) 7. Reads data in each DVD-ROM and DVD-R (Ver. 2.0 for Authoring) 8. Reads and writes in each DVD-R (Ver. 2.0 for general), DVD-RW and DVD+R/RW (Ver1.1) Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5 % (Operating) With DVD Diskette Sustained: Max 10.8Mbytes/sec Specification
Loading mechanism
Audio Interface
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution ALC655 Built-in Stereo 16 bit stereo digital to analog converter 16 bit stereo analog to digital converter Specification
22
Chapter 1
Audio Interface
Item Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity AC97 Line-in, CD 8/16-bit, mono/stereo 44,1 KHz (48K byte for AC97 interface) Yes Yes/2 Specification
Video Interface
Item Chipset Package Interface Supports ZV (Zoomed Video) port Built-in Intel 910GML 35.5 mm x 40 mm 1257 pin mBGA internal PCIE Yes
Specification
Video Memory
Item Chipset Memory size Interface Built-in Intel 910GML 64MB/128MB DDR2 Specification
USB Port
Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control Built-in ICH6-M 2.0 USB 1.1 and USB 2.0 Host controller 4 three on the left side; one on the rear side Enable/Disable by BIOS Setup Specification
PCMCIA Port
Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus ENE CB1410 Type-II One type-II Left panel No ZV support Yes Specification
Controller
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Keyboard
Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously KB 3910 88-/89-key Yes Plug USB keyboard to the USB port directly: Yes Specification
Battery
Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration Normal voltage Charge voltage Specification Sanyo 4UR18650F-2-QC140 Panasonic CGR-B/8B5AE Li-ion 4400 mAh for 8cell; 4000mAh for 4cell 8/4 4 cells in series, 2 series in parallel 14.4V 16.8+-0.2v
LCD 15 inch
Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Specification AU: B150XG01 381 304.1x228.1 1024x768 XGA 0.297x0.297 R.G.B. Vertical Stripe Normally White QDI QD15XL06-01 15.0 inches 304.1x228.1 1024x768 XGA 0.099x0.297 R.G.B. Vertical Stripe Normally White Hannstar HSD150PX14-A07 15.0 inches 304.1x228.1 1024x768 XGA 0.297x0.297 R.G.B. Vertical Stripe Normally White
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LCD 15 inch
Item Typical White Luminance (cd/m2) also called Brightness Specification 180 (5 point average) 150 (5 point average) N/A 300 24/11 15/35 +3.3V Typ. 5.6/5.7 550 317.3x242.0x6.0 1 channel LVDS 262K colors (RGB 6-bit data driver) 40/40 10/30 0 to +50 -20 to +60 +3.3V 3.96 570 317.3x242.0x5.9 1 channel LVDS 262,144 3.3V N/A 600 317.3x242.0x6.5 1 channel LVDS 262,144 N/A 300 8/17 70 250 10/25 160 150
Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time)msec Nominal Input Voltage VDD Typical Power Consumption (watt) Weight Physical Size(mm) Electrical Interface Support Color Viewing Angle (degree) Horizontal: Right/Left Vertial: Upper/Lower Temperature Range( C) Operating Storage (shipping)
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LCD Inverter
Item Vendor & model name Brightness conditions Input voltage (V) Input current (mA) Output voltage (V, rms) Output current (mA, rms) Output voltage frequency (k Hz) Darfon/V189-301GP N/A 9~21 2.56 (max) 780V (2000V for kick off) 6.5 (max) 65K Hz (max) Specification
AC Adaptor
Item Input rating Maximum input AC current Inrush current Efficiency 1.7A 220A@115VAC 220A@230VAC 82% min. @115VAC input full load Specification 90V AC to 264V AC, 47Hz to 63Hz
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Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set to disabled. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to enabled. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.
Intel (R) Pentium (R) M processor 1.86GHz CPU Type : 1866MHz CPU Speed : IDE1 Model Name : TOSHIBA MK8025GAS - (PM) IDE1 Serial Number : None PIONEER DVD-RW DVR-K15RA - (PS) IDE2 Model Name : IDE2 Serial Number : None System BIOS Ver: V0.06A 1277 VGA BIOS Ver 07.07 KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name Manufacturer Name: UUID: N/A Aspire 3610 Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
F1
Help
Esc Exit
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Information
PhoenixBIOS Setup Utility Information Main Security Boot Exit
Intel (R) Pentium (R) M processor 1.86GHz CPU Type : 1866MHz CPU Speed : IDE1 Model Name : TOSHIBA MK8025GAS - (PM) IDE1 Serial Number : None PIONEER DVD-RW DVR-K15RA - (PS) IDE2 Model Name : IDE2 Serial Number : None System BIOS Ver: V0.06A 1277 VGA BIOS Ver 07.07 KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name Manufacturer Name: UUID: N/A Aspire 3610 Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
F1
Help
Esc Exit
Parameter CPU Type IDE1 Model Name IDE1 Serial Number IDE2I Model Name IDE2 Serial Number System BIOS ver VGA BIOS Ver KBC Ver Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number
Description This field shows the CPU type and speed of the system. This field shows the model name of HDD installed on primary IDE master. This field displays the serial number of HDD installed on primary IDE master. This field displays the mofel name of devices installed on secondary IDE master. The hard disk drive or optical drive model name is automatically detected by the system. This field shows the serial number of devices installed on secondary IDE master. Displays system BIOS version. This field displays the VGA firmware version of the system. This field shows the keyboard This field displays the serial number of this unit. This field displays the asset tag number of the system. This field shows product name of the system. This field displays the manufacturer of this system. This will be visible only when an internal LAN device is presenting. UUID=32bytes
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Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.
Item Specific Help System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on display: Network boot F12 Boot Menu D2D Recovery [09:25:48] [07/08/2005] 640 KB 510 MB [128MB] [Enabled] [Auto ] [Enabled] [Disabled] [Enabled] <Tab>, <Shift-Tab>, or <Enter> selects field. Shows system base memory size Shows extended memory size VGA memory size
NOTE: The screen above is for your reference only. Actual values may differ.
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Description Sets the system time. The hours are displayed with 24-hour format. Sets the system date.
Format/Option Format: HH:MM:SS (hour:minute:second) System Time Format MM/DD/YYYY (month/day/ year) System Date
This field reports the memory size of the system. Memory size is fixed to 640MB This field reports the memory size of the extended memory in the system. Extended Memory size=Total memory size-1MB Shows the VGA memory size. VGA Memory size=64/128MB Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled. Enabled: Customer Logo is displayed, and Summary Screen is disabled. Disabled: Customer Logo is not displayed, and Summary Screen is enabled. Option: Enabled or Disabled
Power on display
Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode. Otherwise it will be in LCD only mode. Both: Simultaneously enable both the integrated LCD screen and the systems external video port (for an external CRT or projector).
Enables, disables the system boot from LAN (remote server). Enables, disables Boot Menu during POST. Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.
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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
Information
Main
Exit
Item Specific Help User Password is : Supervisor Password is : Set User Password Set Supervisor Password Primary HardDisk Security Password on Boot Clear Clear [Enter] [Enter] [Disabled] [Disabled] Supervisor Password controls accesses of the whole setup utility. It can be used to boot up when Password on boot is enabled.
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Description Shows the setting of the user password. Shows the setting of the Supervisor password Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters. Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters. Enables or disables primary hard disk security function. Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.
Option
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.
Setting a Password
Follow these steps as you set the user or the supervisor password: 1. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears:
2.
Type a password in the Enter New Password field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the Confirm New Password field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. 5. Press e. After setting the password, the computer sets the User Password parameter to Set. If desired, you can opt to enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps: Chapter 2 35
1.
Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears:
2. 3. 4.
Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to Clear. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears:
2. 3. 4. 5. 6.
Type the current password in the Enter Current Password field and press e. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press e. After setting the password, the computer sets the User Password parameter to Set. If desired, you can enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility.
The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning.
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If the new password and confirm new password strings do not match, the screen will display the following message.
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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Item Specific Help +Hard Drive Floppy Devices CD-ROM/DVD Drive Network Boot
Keys used to view or configure devices: <Enter> to expands or collapses devices with a + or <F5> and <F6> moves the device up or down.
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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Item Specific Help Exit Saving Changes Exit Disarding Changes Load Setup Defaults Discard Changes Save Changes Exit System Setup and save your changes to CMOS.
Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes
Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS.
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. 3. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
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Start
Battery
Memory
P*1 Keyboard
E*1
J*2 on bottom side K*2 on top side LCD Module E*1 on upper case assemby E*12 on bottom side F*3 on bottom side A*2 on rear side HDD Bracket
M*4
HDD
RTC Battery Lower Case Assembly Bluetooth Module O*2 Upper Case Assembly Microphone
*2 Speaker Set 86.9A353.3R0*2 North Bridge Plate C*1 D*2 86.9A353.3R0*2 Modem Board O*2 Fan Touchpad Bracket Touchpad
CPU Heatsink
ODD
ODD Bracket
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LCD Module
4 screw caps J*4 for 15" J*8 for 15.4" LCD Bezel
I*2
LCD Panel
LCD Assembly
G*8
LCD
LCD Brackets
Screw List
Item A B C D E F G H I J K L M N O P Description SCW HEX NYL I#R-40/O#4-40 L5.5 SCREW MACH WAFER M2*L4 NI CPU SCREW M2.5*4.3L (2.3 KG) CPU SCREW M2.5*4.3L (1.55 KG) SCREW M2.5-6 SCRW M2.5*L8(NON NYLOK) SCREW M2*3 NYLON 1JMCPC-420325 SCREW SCREW M2.5*4L(NYLOCK)BLACK ZN SCREW M2.5X6 SRW M2.5*8L B/ZN NYLOK 700 SCRW M2.5*L3(NON NYLOK) SCREW M3x4(86.9A524.4R0) SCREW WAFER NYLOK NI 2ML3 SCRW M2*4 WAFER NI SCRW M2.5*3 WAFER NI Part Number 34.00015.081 86.00059.220 (PC Card slot x4) 86.00D01.230 86.00D02.230 86.9A323.6R0 86.9A323.8R0 86.9A352.3R0 86.9A352.4R0 86.9A353.4R0 86.9A353.6R0 86.9A353.8R0 86.9A523.3R0 86.9A524.4R0 86.9A552.3R0 86.9A552.4R0 86.9A553.3R0
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Removing the Wireless LAN Card/the HDD Module/the Memory/the ODD Module and the LCD Module
Removing the Memory and the HDD Module
1. 2. Remove the three screws fastening the HDD cover. Detach the HDD cover carefully.
3. 4.
Disconnect the wireless antenna. Pop out the wireless LAN card then remove it. (Note: This engineering sample does not have wireless LAN card. Therefore, the image does not show wireless LAN antenna/wireless LAN card. Please refer to below section How to Remove the Wireless LAN Card for more details). Remove four screws fastening the HDD module. Pull the HDD module backwards then detach it.
5. 6.
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3. 4.
Pop out the memory. Remove the memory from the DIMM socket.
3. 4. 5.
Remove the screw holding the keyboard. Turn over the keyboard as shown. Disconnect the keyboard cable then remove the keyboard. 47
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6. 7.
Pull out the wireless LAN antenna from the main unit as shown. Take out the LCD cable from the main unit then disconnect the cable.
8. 9. .
Remove two screws fastening the LCD module. Remove another two screws on the bottom as shown.
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3.
Remove one screw holding the upper case and the lower case assembly.
4. Then remove 13 screws on the bottom as shown. NOTE: Screw type for red circle is M2.5x8; and screw type for yellow circle is M2.5x6.
5. 6. 7.
Open the upper case assembly as shown. After you open the upper case assembly, please disconnect the lid switch cable. Raise upright the upper case assembly as shown then detach it.
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3. 4.
Detach the touchpad bracket carefully. Then detach the touchpad from the touchpad bracket.
4. 5.
Remove two hex screws holding the main board on the rear side. Then take out the main board from the lower case carefully.
6. 7. 50
Disconnect the fan cable. Remove two screw that hold the system fan then remove it. Chapter 3
8. 9.
Disconnect the modem board cable from the main board. Remove the two screws holding the modem board then detach the modem board.
10. Disconnect the modem cable from the modem board. 11. Remove the three screws holding the CPU heatsink then remove it.
12. Use a flat headed screwdriver to release the CPU socket lock (see two pictures below).
13. Remove the CPU from the socket carefully. 14. Remove the two screws fastening north bridge plate then remove it.
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15. Remove the three screws fastening the speaker set. 16. Tear off the tape holding the speaker set. 17. Take out the speaker set from the lower case. This completes main unit disassembly.
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4. 5. 6.
Remove the two screws fastening the LCD inverter. Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter. Disconnect the inverter cable and remove the inverter.
7. 8. 9. .
Remove two screws fastening the LCD assembly. Take out the LCD assembly from Remove another screw holding the LCD bracket on the other side. Remove the four screws fastening the LCD left bracket then remove it.
10. Remove the four screws fastening the LCD right bracket then remove the bracket. 11. Disconnect the LCD cable from the LCD then remove the cable.
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Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).
Go To Power System Check on page 57. Power-On Self-Test (POST) Error Message on page 60 Undetermined Problems on page 72 Error Message List on page 61 Power-On Self-Test (POST) Error Message on page 60 Use the customer-reported symptoms and go to Power-On Self-Test (POST) Error Message on page 60 Intermittent Problems on page 71 Undetermined Problems on page 72
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If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
If an error occurs, reconnect the connector on the System board. If the error still remains:
The following auxiliary input devices are supported by this computer: Numeric keypad External keyboard 56 Chapter 4
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. 2. 3. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.
4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
If you suspect a power problem, see the appropriate power supply check in the following list:
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1. 2.
If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board. If the problem is not corrected, see Undetermined Problems on page 72.
If the voltage is not correct, go to the next step. NOTE: An audible noise from the power adapter does not always indicate a defect. 3. 4. If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. If the operational charge does not work, see Check the Battery Pack on page 59.
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From Hardware:
3.
If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the touchpad cables. Replace the touchpad. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
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62
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Code 46h 48h 49h 4Ah 4Bh 4Ch 4Eh 50h 51h 52h 54h 58h 59h 5Ah 5Bh 5Ch 60h 62h 64h 66h 67h 68h 69h 6Ah 6Bh 6Ch 6Eh 70h 72h 76h 7Ch 7Eh 80h 81h 82h 83h 84h 85h 86h 87h 88h 89h 8Ah 8Bh 2-2-3-1 2-1-2-3
Beeps
POST Routine Description Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt Press F2 to enter SETUP Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse
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Code 8Ch 8Fh 90h 91h 92h 93h 95h 96h 97h 98h 99h 9Ah 9Ch 9Dh 9Eh 9Fh A0h A2h A4h A8h AAh ACh AEh B0h B2h B4h B5h B6h B9h BAh BBh BCh BDh BEh BFh C0h C1h C2h C3h C4h C5h C6h C7h C8h C9h 1 1-2
Beeps
POST Routine Description Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs. One long, two short beeps on checksum failure. Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional)
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Code D2h
Beeps
Code E0h E1h E2h E3h E4h E5h E6h E7h E8h E9h EAh EBh ECh EDh EEh EFh F0h F1h F2h F3h F4h F5h F6h F7h 1
Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot to Full DOS
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Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Inverter board System board Action in Sequence Reconnect the inverter board
Power-Related Symptoms
Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See Power System Check on page 57. Battery pack Power adapter Hard drive & battery connection board System board The system doesnt power-on. Power source (battery pack and power adapter). See Power System Check on page 57. Battery pack Power adapter Hard drive & battery connection board System board The system doesnt power-off. Power source (battery pack and power adapter). See Power System Check on page 57. Hold and press the power switch for more than 4 seconds. System board
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Power-Related Symptoms
Symptom / Error Battery cant be charged Battery pack System board Action in Sequence See Check the Battery Pack on page 59.
PCMCIA-Related Symptoms
Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. PCMCIA slot assembly System board PCMCIA slot assembly Action in Sequence
Memory-Related Symptoms
Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings, then reboot system. DIMM System board
Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound. Audio driver Speaker System board Speaker System board Action in Sequence
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Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems. Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. Press Fn+F5, LCD/CRT/Both display switching System board System board Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run printer self-test. Printer driver Printer cable Printer System Board Serial or parallel port device problems. Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled. Device driver Device cable Device System board
Keyboard/Touchpad-Related Symptoms
Symptom / Error Keyboard (one or more keys) does not work. Keyboard System board Touchpad does not work. Reconnect touchpad cable. Touchpad board System board Action in Sequence Reconnect the keyboard cable.
Modem-Related Symptoms
Symptom / Error Internal modem does not work correctly. Modem phone port modem combo board System board Action in Sequence
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined Problems on page 72.
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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the advanced diagnostic test for the system board in loop mode at least 10 times. If no error is detected, do not replace any FRU. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power System Check on page 57.): 1. 2. 3. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. 5. 6. 7. Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: System board LCD assembly
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BOARDS
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22
56.25004.041 56.25020.001
N/A
56.17004.071
54.09011.641
50.4E102.001
POWER CORD 10A 125V US COVER SWITCH CABLE MODEM CABLE MIDDLE COVER
HDD COVER
60.4E106.001
60.4E103.001
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N/A
42.4C518.001
N/A
TOUCHPAD BRACKET
60.4C510.002
DIMM COVER
60.4E105.001
6K.4C5CS.001 65.4E104.001
N/A
OPTICAL BRACKET
33.4C511.002
N/A
ODD BEZEL
60.4E108.001
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N/A
OPTICAL BRACKET
33.4C511.002
N/A
ODD BEZEL
60.4E108.001
DVD-RW DRIVE 8X DUAL LITEON SOSW-833S W/O BEZEL DVD-RW DRIVE 8X DUAL PIONEER DVR-K15RA W/O BEZEL DVD-RW DRIVE 8X DUAL TOSHIBA TS-L532U W/O BEZEL DVD-RW DRIVE 8X DUAL HLDS GWA-4082N W/O BEZEL DVD-RW DRIVE DUAL PHILIPS SDVD8441 W/O BEZEL
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77
N/A
HDD BRACKET
60.4E107.001
N/A
HDD 40G 4200PRM SEAGATE ST94019A HDD 40G TOSHIBA MK4025GAS HDD 40G HITACHI HTS424040M9AT00 HDD 40G WD WD400UE-00HCT0 HDD 40G SAMSUNG MP0402H HDD MODULE 60G HDD BRACKET HDD 60G SEAGATE ST960821A HDD 60G TOSHIBA MK6025GAS HDD 60G HITACHI C25N060ATMR04 HDD MODULE 80G HDD BRACKET HDD 80G TOSHIBA MK8025GAS HDD 80G HITACHI IC25N080ATMR04
KH.04001.010 KH.04004.005 KH.04007.012 KH.04008.020 KH.0400B.002 65.4E101.001 60.4E107.001 KH.06001.002 KH.06004.004 KH.06007.006 65.4E103.001 60.4E107.001 KH.08004.003 KH.08007.007
LCD
78
Chapter 6
N/A
19.21066.002
N/A
LCD BRACKET 15" RIGHT Note: The image displays LCD bracket right and left.
33.4C503.001
N/A
LCD BRACKET 15" LEFT Note: The image displays LCD bracket right and left.
33.4C504.001
N/A
50.4C510.001
N/A
60.4C503.004
N/A
60.4C519.004
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79
8 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A MAINBOARD 20
LCD MODULE 15.4" WXGA INVERTER BOARD 15.4" DARFON LCD BRACKET 15.4" RIGHT LCD BRACKET 15.4" LEFT LCD CABLE 15.4" TFT WXGA LCD BEZEL 15.4" W/LOGO LCD PANEL 15.4" W/HINGE&LOGO LCD 15.4" WXGA LG B154EW01 V.8 LCD 15.4" WXGA SAMSUNG LTN154X3-L01-G LCD 15.4" WXGA LG LP154W01TLA2 LCD 15.4" WXGA CHIMEI N154I1L07 MAINBOARD MORAR W/O CPU W/ MODEM & MODEM CABLE & PCMCIA SLOT & RTC BATTERY
65.4E107.011 19.21066.002 33.4C501.002 33.4C502.002 50.4C509.001 60.4C502.004 60.4C518.004 LK.15405.005 LK.15406.006 LK.15408.014 LK.1540D.004
55.4E101.D02
SDIMM 256M HYNIX HYMP532S64P6-C4 SDIMM 256M INFINEON HYS64T32000HDL-3.7-A SDIMM 256M MICRON MT4HTF3264HY-53EB3 SDIMM 256M SAMSUNG M470T3354BZ0-CD5 SDIMM 512 INFINEON MHYS64T64020HDL-3.7-A
80
Chapter 6
KEYBOARD 89KEY DARFON NSKH3M0U UK KEYBOARD 88KEY SUNREX K032130A1 UI KEYBOARD 88KEY DARFON NSKH30M02 CH KEYBOARD 89KEY DARFON NSKH3M0S SP AS1680/AS1410 KEYBOARD DARFON THAI AS1680/AS1410 KEYBOARD DARFON BRAZILIAN PROTUGESE AS1680/AS1410 KEYBOARD DARFON KOREA KEYBOARD 89KEY DARFON NSKH30M0G GERMAN KEYBOARD 89KEY DARFON NSKH30M0E I IT KEYBOARD 89KEY DARFON NSKH3M0F FRENCH KEYBOARD 89KEY DARFON NSKH3M00 SW AS1680/AS1410 KEYBOARD DARFON PORTUGUESE
99.N5982.M0U 90.4C507.S1D 99.N5982.M02 99.N5982.M0S TBD TBD TBD 99.N5982.M0G 99.N5982.M0E 99.N5982.M0F 99.N5982.M00 TBD
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81
SCREW N/A N/A N/A SCREW SCREW SCREW 34.00015.081 86.00059.220 86.00D01.230
82
Chapter 6
Chapter 6
83
84
Chapter 6
Index
A
AC Adapter 28 AFLASH Utility 43 Audio 20 Battery Pack 49 Procedure Flowchart 48 Display 2 display hotkeys 16 Display Standby Mode 29 DVD-ROM Interface 23, 24 Battery 27 BIOS 20 package 20 ROM size 20 ROM type 20 vendor 20 Version 20 BIOS Supports protocol 20 BIOS Utility 32 Navigating 33 Onboard Device Configuration 38 Startup Configuration 37 System Security 42 Board Layout Bottom View 6, 86 Top View 5, 84 brightness hotkeys 16
B E
Environmental Requirements 29 Error Symptom-to-Spare Part Index 71 External CD-ROM Drive Check 67
F
Features 1 Flash Utility 43 Floppy Disk Drive Interface 22 FRU (Field Replaceable Unit) List 88
H
Hard disk 23 Hard Disk Standby Mode 29 Hardware Specifications and Configurations 20 HDD 23 Hibernation Mode 29
C
Cache controller 20 size 21 caps lock on indicator 12 CardBus 26 Chipsets 20 contrast hotkeys 16 Controllers 20 Core logic 20 CPU core voltage 20 I/O voltage 20 package 20 type 20
I
Indicators 12 Intermittent Problems 82
J
Jumper and Connector Locations 84 Top View 84
K
Keyboard 20, 27 Keyboard or Auxiliary Input Device Check 67
D
DIMM Combinations Disassembly
L
L2 cache 20
21
Index
85
Mechanical Specification 30 media access on indicator 12 Memory Check 68 Model Definition 101 Modem 22
Troubleshooting 66
U
Undetermined Problems 83 USB 26 utility BIOS 32
N
Notebook Manager hotkey 16 num lock on indicator 12
V
Video 25 Resolutions 26 Video controller 20
O
Online Support Information 110
P
Panel Bottom 11 right 10 PC Card 12, 26 PCMCIA 26 Power Management 29 Power System Check 68 Battery Pack 70 Power Adapter 69
R
Removing the Battery Pack 50
S
Second Level Cache 20 speakers hotkey 16 Standby Mode 29 System Check Procedures 67 System Diagnostic Diskette 43 System Memory 21 System Utilities 32 System Utility Diskette 43
T
Temperature 29 Test Compatible Components 104 Touchpad 20 touchpad hotkey 16 Touchpad Check 70 86 Index
Index
87