MANISH KULKARNI

HR Domain Excellence USA, India & Africa

Worked as AVPHR & IR for a Multi-National Company with 800 multi location staff. Worked with Wal-Mart, USA and Reliance Retail, India on all facets of HR like Recruitment, Performance Appraisal, Training & Development, and Compensation Budgeting. Multilateral & Multi Country exposure in Strategic HR management, OD Initiatives, Leadership Management, Staffing/Resourcing, Talent Pipeline Planning, Job Analysis & Competency mapping, Vendor negotiation for Retail, FMCG Food/Non Food, Manufacturing and EXIM industry in Matrix Environment. Honors and Educational Qualification: 1. MBA from New York State University,New York,USA; Full Time,Residential Course,Batch of 2003 Special citation award by the University Dean for securing 100/100 marks in Consumer Behavior. 2. Bachelors Degree in Engineering (Plastics Engg) from Pune University, Pune, India 1991. 3. Received Best Employee Award from Wal-Mart, USA. Skills: * Competency based Recruitment * Performance Measurement * C&B Management * Strategic HR Management * Business Transformation/BPR * Change Management * Lean Six Sigma/ Balanced Scorecard * Set up KRA/KPI * SAP Efficient

Organizational Experience
Dialog Consultants, Mumbai, India
Vice President HR & Admin Achievements: Aug 2011-Current

Budgeted expenses for promotional activities and incidental expenses for the line of Business. Created on boarding experience document for Indian expatriates which is still being used. Negotiated AMC and services contracts with third parties in coordination with the CEO & the Chairman. Conducted Best Employee Contests on sales per month basis. Melcom Ltd, Largest FMCG/Trading Company in Ghana, W. Africa 2009 Aug 2011
Associate Vice President HR & Admin Achievements:

1. Streamlined entire HR & Admin process saving 20% wage bill per year. 2. Studied OverTime to factory/ Retail mall staff, streamlined rates, hours based on bands of Employees by ABC analysis; saving OT cost by 18% by employing less staff for the jobs. 3. Analyzed 800 staff and workers jobs for Job Content; Working conditions, Created SLA, KPI for performance enhancement, eliminated redundant jobs, defined new jobs as per competencies, adjusted roles, fixed pay scale bands as per job; resulting in 50% reduced Attrition, boosting on time delivery of defect free products by 17%. 4. Conducted Spend analysis, consumption patterns for Buying of consumables and services; contracted new vendors, staggered supplies based on consumption, resulting in 12% cost decrease in consumables while retaining customer satisfaction. 5. Conducted Goal setting exercises as a part of OD Intervention for staff directly impacting profitability, morale and competitive spirits of the employees. 6. Conducted Competency Analysis, Fitment analysis, Analyzing critical/non critical roles for the entire organization resulting in increased job satisfaction of the staff. 7. Conducted behavior based interview of 22 candidates from local university in Ghana. 8. Created SLA for the first time during union negotiations resulting in training need identification. Page 1 of 3

9. Created MIS reports detailing cost benefits, dashboards on parameters and RAG trends in the company, resulting in ease of decision making for Top Management. 10. Re-Engineered Admin processes and procedures for Training needs identification based on SLA during Union negotiations. Implemented group wide PMS for the first time, streamlining incentive/bonus payments resulting in reduced dissatisfaction and increased performance. Identified training needs Post PMS for the group employees, devised and imparted motivational training to staff, devised and implemented a third party training schedule to impart T & D for the staff, measured training effectiveness resulting improved Budgeted expenses for promotional activities and incidental expenses for the line of Business. Created on boarding experience document for Indian expatriates which is still being used. Negotiated AMC and services contracts with third parties in coordination with the CEO & the Chairman. Conducted Best Employee Contests on sales per month basis.
2005- 2009

Reliance Retail Limited, Mumbai, India National Manager: HR Operations & Talent Transformation Achievements:

1. Created on-boarding experience document for foreign expatriates which is still being used. 2. Successfully launched 12 Hypermarts and 22 Reliance Retail Stores with Manpower budgeting, planning, implementing and controlling annual Employee plan of Rs. 120 crores covering 1500 staff and Managers. 3. Conducted Goal setting exercises as a part of OD Intervention for skilled staff of Hyper markets directly impacting profitability, morale and competitive spirits of the employees. 4. Conducted recruitment drives in Universities, collages and at local employment bureau, helped company achieve target of 200 staff in a given time. 5. Liaison with corporate and operational team head to maintain parity in strategy/ execution of plan 6. Conducted TNA analysis for the line staff; created short training programs on personality development of customer centric staff. 7. Conducted Competency Analysis, Fitment analysis, Analyzing critical/non critical roles for the entire Hyper mart organization resulting in increased job satisfaction of the staff. Quarterly review with CEO for change management; implementation of plan at state, store level. Created process document based on SLA, Risk Parameterization and Strategy based implementation to operationalize contacts with external vendors and government officials. Developed HR operating policy improvements based on C & B Optimum- Desirable matrix. Created track of attendance record of 700 retail mall staff in SAP HRMS module. Forecasted people requirement based on Annual operating plan of the company, Fix quarterly targets, Review with CEO for achievement information. Monitored career progression of top achievers as per the matrices, deploy training as needed. Performed HR process transformation with Lean and BPR matrices for the entire organization, resulting in reduction of no of roles and hierarchies by 5% for better utilization of manpower. Worked on SAP HR module as Administrator to create ESS and Recruitment modules for the employees. Wal-Mart Inc USA 2002- 2005
Manager HR & Business Strategy

Achievements: 1. Received BEST Employee Award 2 times for cost saving measures in the department. 2. Achieved 30% staffing cost savings in North Eastern USA in the busy Thanksgiving- Christmas shopping season by coordinating with local Universities & schools. Page 2 of 3

3. Accomplished 100% of Recruitment target within the given TAT in the region with 92% employee satisfaction 3 months after the date of employment. 4. Established matrices for recruitment system effectiveness with measurable & actionable TAT for accurate/ timely MIS usage resulting in 50% increase of internal customer satisfaction. Responsible for maintaining database of candidates at University, school level for employing staff for Shopping Season rush (Thanksgiving-Christmas) & subsequent recruitment saving 30% staffing cost in North Eastern USA. Executing business strategy with inputs received from the customers regarding customer service, staff welfare etc. End to end responsibility for building global HR service organization in view of foreign staff members in the work environment; Implemented a roadmap for process driven workforce grading management for staff & employee. Product pricing and control by getting feedback from Store operations, customers and vendors. To lead efforts of an inter-departmental team at district and store level to ensure adherence and implementation of companys policy of great customer service. Generating and maintaining MIS business information reports to facilitate decision-making for future policies, in compliance with various Federal and Local statutes. Increase in customer satisfaction level from 5 to 6.5 on a scale of 10 in 6 months.
Jan 2002- Dec 2002

Small Business Development Center (SBDC), New York, USA Strategy Consultant for small businesses

Preparation of Detailed Project Report including risk factors , technical specifications, cost estimations, listing of major plant and machinery & vendors for the $12 million project to manufacture Ethanol from corn in Broome County, New York, USA. Achievements: Organized two Business Start up Information meetings with small-scale entrepreneurs with the objective of helping them start new ventures. Finmart Ltd. Mumbai Aug1997- Aug 2001 Director A Boutique Financial services company offering Strategic consultancy to medium sized cooperative banks on investment planning, credit control & expansion strategy. Other Assignments in India: From May 1994 to August 1997 with Premium Capital Markets, Mumbai as Project Manager. From August 1991 to May 1994 with Savita Chemicals Ltd, Navi Mumbai as Shift Supervisor. Correspondence Address: A1/12/01 Millennium Towers, Sector 9, Sanpada, Navi Mumbai- 400705 India Tel: 9833442264; E Mail: Manishpk68@gmail.com

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