Thompsons Holidays

Middle East Summer 2008

www.thompsons.co.za
 Why you should insist on a Thompsons Holiday

Burj al Arab The Leading Travel Companies of The World

Thompsons Holidays is a proud member of “The Leading Travel Companies
of The World”, a collection of quality international travel and tourism
companies offering an extensive selection of holiday options across the
globe. All members of this group offer superior quality, value for money and
the highest levels of service.

Getting to know Thompsons Holidays

This Thompsons brochure has been designed especially for you, our valued
client. We have gone the extra mile to ensure that all your travel needs are
covered and are confident that after reading it, you’ll insist on a Thompsons
holiday. The Thompsons website is a one-stop shop for a variety of exciting
holidays. Simply visit www.thompsons.co.za and discover a wealth of travel
opportunities.

Your Link to Thompsons

Thompsons Holidays has dealings with more than 1 500 travel agencies
across South Africa so you’ll have no difficulty booking the holiday you
deserve. Just pop into a travel agency near you and request a Thompsons
holiday.

Price Guarantee
Once full payment is received from you, the price paid is guaranteed,
irrespective of any subsequent changes in airfare or fluctuations in the
exchange rate.
Thompsons Holidays

Awards Speak Volumes

With 30 years experience in the travel industry, we have built a reputation for
providing excellent service, specialist knowledge and value for money tailor-
made packages. Our efforts have not gone unnoticed, for five consecutive
years, Thompsons has been voted Best International Tour Operator and Best
African Tour Operator in the Diners Club ASATA Travel Awards. 

Thompsons Value for Money

As one of the largest Tour Operators, Thompsons Holidays enjoys excellent
rates and booking conditions with our partner airlines, hotels, transfers,
excursion and attraction suppliers. This translates into the best possible value
for you, our valued customer.

Travel Pack
Prior to departure, your travel documents will be presented to you in a
durable Thompsons travel wallet. Each pack contains valuable information,
as well as re-usable luggage labels and other surprises, depending on your
destination. In the event of an emergency, a Thompsons staff member is
contactable by phone, 24 hours a day, 365 days a year.

Thompsons Top-Ups
Top-Up your Thompsons package with additional attractions and excursions
to enhance your holiday experience. You will be spoilt for choice when you
see Thompsons huge range of quality Top-Ups to choose from in every
destination. Our extensive range includes sightseeing tours, dinner cruises,
dune dinners and shopping opportunities.

Refer to our website www.thompsons.co.za for more information.

Thompsons • Make the most of your

holiday and book a
• Be sure to keep well hydrated as
temperatures can reach well above
travel tips Thompsons Top-Up
- look out for this
40ºC in mid-summer with very high
humidity. Bottled water is inexpensive
symbol and readily available everywhere you go

2 Dream the destination... Live the journey.

Indulge your senses in the Middle East

Contents:

4
UAE

5
Dubai

6-7
Dubai City Hotels

8
Dubai Beach Hotel

9
New in Dubai

10-11
Abu Dhabi

12
Qatar

13-14 Discover the Middle East with Thompsons Holidays

Middle East
Doha Once upon a time, there was a small fishing village ideally located on the Persian Gulf. This small fishing village made
a modest living from the ocean, boat building and pearl diving. Then about 35 years ago, oil was discovered and the
15 small fishing village flourished and grew into one of biggest and richest cities on the Persian Gulf, attracting visitors
Booking Conditions from all over the globe. Yes, you guessed it, that small fishing village is Dubai, the jewel of the Middle East. You will be
seduced by warm desert nights and delectable cuisine. You will be awestruck by some of the tallest buildings in the
world and manmade islands. You will be amused by indoor ski slopes and dune bashing in 4x4s and you will be spoilt
rotten with unbelievable bargains during the Shopping Festivals. Abu Dhabi still retains it old world charm, reminiscent
of tales of Arabian Nights, while Qatar is the perfect Stopover destination. Wherever in the Middle East you choose to
visit, we guarantee that you will hard-pressed to find a place in the world that compares. Discover the Middle East with
Thompsons Holidays and be mesmerised!

Dream the destination… Live the Journey

Hotel Grading
Please note that the hotels in this brochure are the official star
ratings from the hotels themselves. All hotels have been given the
Thompsons’ stamp of approval. This means that wherever you
choose to stay, you have our personal guarantee of comfort and
service.

Pricing
All prices are from a starting price per person sharing, are an
estimate and are subject to change wthout prior notice.
Our “What Things Cost” prices are an estimate and are to be
used as a guideline only. Prices correct at time of going to print.
Thompsons terms and conditions apply - see page 15 for details.

The Dubai Classic horse race

• Remember your three • Take your bargaining • Remember that the weekend in • Don’t change your Rands into US
essential S’s when skills with you as you the Middle East falls on Friday Dollars before leaving SA. Rather
travelling to the Middle can put them to good and Saturday, and that shops will change them straight into Dirhams at
East - sunblock, sunhat use in the markets of only open at 4 p.m. on Friday, the the Dubai airport and you won’t pay
and sunglasses Dubai and Doha prayer day any commission

www.thompsons.co.za 3
 United Arab Emirates

Deira Skyline

Have a total tourist experience of From wind towers to towering skyscrapers,

unlimited sun, sand, sports and shop-
ping in the UAE along with its friendly,
CAPITAL CITY: Abu Dhabi helpful and generous people.
United Arab Emirates
the UAE has a unique blend of traditional
Arab, Islamic values and culture with
the modernity of a cosmopolitan living
environment. It celebrated its 25th year

of formation in 1997. Its massive oil wealth

LANGUAGE: Arabic & English is being wisely utilized to keep pace with
The sun always shines in the UAE, its technology and the social changes the world
CURRENCY: UAE Dirham
naturally desert climate and its convenient is experiencing. As a result, tourists will find
VISA: SA passport holders require a visa. location in the Arabian Gulf has endowed it the UAE a modern country with thriving
All other passport holders to check with with warm seas and cozy beaches. Together skyscraper-filled cities no different from
Thompsons Holidays with a booming economy, where trade and modern cities in Europe or Asia.
TIME DIFFERENCE: tourism are encouraged, it also makes for
GMT + 4 (SA Time + 2 hours) the ultimate shopping destination. Its state- The United Arab Emirates, one of the world’s
of-the-art tourist infrastructure with numerous fastest growing tourist destinations, has all
HEALTH REQUIREMENTS:
world-class hotels, sports events and shopping the right ingredients for an unforgettable
No inoculations are required
spectaculars held annually, ensures its position holiday, sun, sand, sea, sports, unbeatable
as the Middle East’s number one tourist shopping, top-class hotels and restaurants,
WHAT THINGS COST
destination. an intriguing traditional culture and a safe and
These prices are an average price and may welcoming environment.
vary according to areas, hotels & seasons. Every year, tourist attractions are constantly
AED 1 = ZAR 2.26 being upgraded and added - from one of
the world’s largest aqua parks (Wild Wadi)
Bottle of Wine AED120
to cultural centres and museums.
Beer AED30
Bottle of Water AED2
Coffee / Tea AED2
Cold Drinks AED4
Toasted Sandwich AED50
Dinner at Hotel AED200
BEST TIME TO TRAVEL
The weather in the UAE is very predictable
– hot and humid. November to March is the
best time to visit as this is considered “winter”.
It is not humid at all during this time and the
daytime temperatures are bearable – around
20 degrees Celsius. The hottest time of the
year is July and August when the daytime
temperatures can reach over 50 degrees
Celsius and the humidity is 100%! It only
rains in the UAE about twice a year. You can
be guaranteed of clear blue skies and sunny
weather no matter what time of the year Oryx in the desert
you go.

4 Dream the destination... Live the journey.

Thompsons Top-Ups in Dubai
City of Merchants Tour
A fascinating orientation of the city. Our route
takes us to the magnificent Jumeirah mosque,
past modern palaces sprawled along the coast.
The 150-year old Al Fahidi Fort houses the
Dubai Museum, which records the city’s past as
an important pearl diving and trading centre. We
cross the Creek by Abra, a local water taxi. As we
cross the Creek we see the modern metropolis
with its splendid architecture towering above the
bustling alleys of our next destination, the gold
and spice souks.
Duration: 3 hours – from US$33 pp
Moonlight Sonata Dhow Cruise
Your cruise aboard a traditional dhow on the
Dubai Creek offers an intriguingly different view of
this amazing city. You will see old wooden dhows
and luxury yachts, splendid examples of modern
architecture like the National Bank of Dubai and
the spectacular Chamber of Commerce building,
whilst Sheikh Saeed’s House, the birthplace
of Sheikh Rashid and the Heritage Village are
reminiscent of the days gone by. Dinner and
fragrant Arabic coffee is included - a delicious taste
of true Arabian hospitality.
Duration: 3 hours – from US$83 pp
Sundowner Dune Dinner Safari
The mysterious desert beckons you for a magical
evening out. Leaving behind the bustle of the city
in the afternoon, our safari guides will transport
you in a 4x4 vehicle over rolling dunes, deep into
the heart of the desert. En route you will stop to
see camels resting at their camp and watch the
sunset over the dunes. Like a shimmering mirage
in the distance you will see the flickering lights of
your camp where a traditional Arabian welcome
awaits you. Relax on comfortable low cushions
in Bedu tents and quench your thirst, have
your hands painted with intricate henna designs,
experience a short camel ride, or just enjoy the
aromatic sheisha. A feast of grilled meats, fresh
salads and delectable Arab sweets is served under
a galaxy of stars, while you are entertained by the
bewitching belly dancers swaying to the haunting
strains of Arabian music. You will not want this
enchanting evening to end.

Duration: 6-7 hours – from US$80 pp

Dubai

Dubai
89
93 39 55 97 47

32 74 59
87
19 36
95
60

Map Key
32 Golden Sands Apartments 60 Metropolitan Deira 55 Le Royal Meridien Beach Resort & Spa Arabian Park Hotel
87 Savoy Park Hotel Apartments 59 Marco Polo 97 Habtoor Grand Resort & Spa Al Manzil
89 Seashell Inn 95 Taj Palace 39 Hilton Dubai Jumeirah Qamardeen
74 Pearl Residence Hotel Apartments 19 Crown Plaza 93 Sheraton Jumeirah Beach Resort & Tours Westin Mina Seyahi
36 Hawthorne Deira 47 Jumeirah Beach Hotel

www.thompsons.co.za 5
 Dubai City Hotels
★★★ Golden Sands Apartments Ex JNB from R6 760
LOCATION: Located in Bur Dubai close to the BurJuman Shopping Centre Ex DUR from R7 680
and Karama. Ex CPT from R8 140
ACCOMMODATION & FACILITIES: The Golden Sands offers fully furnished
studios and apartments all featuring kitchenette with stove, utensils, fridge Inclusions:
and washer/dryer. Apartments are air-conditioned with satellite TV and DD Return flights, return transfers, 3
telephone. Breakfast is served in the breakfast room and guests have access nights accommodation, breakfast
to many restaurants in the area around the complex. Golden Sands 3 has a daily, Dubai Tourist Visa,
swimming pool and groceries can be delivered to guests apartments. Thompons travel bag.
Valid until 30 Sep’08

★★★ Savoy Park Hotel Apartments Ex JNB from R7 130

LOCATION: Located in Bur Dubai close to the BurJuman Shopping Centre Ex DUR from R8 043
and Karama. Ex CPT from R8 510
ACCOMMODATION & FACILITIES: 126 spacious studios are equipped
with kitchenette, fridge/freezer, stove top, utensils and multi-channel TV. Inclusions:
Apartments are serviced daily and room service is available. A coffee shop Return flights, return transfers, 3
serves breakfast and light snacks and guests have access to the sundeck with nights accommodation, breakfast
swimming pool, Jacuzzi and sauna. daily, Dubai Tourist Visa,
Thompons travel bag.
Valid 01 Jun – 30 Sep’08

★★★ Seashell Inn Ex JNB from R7 350

LOCATION: Located in Bur Dubai, close to the Textile and Electronic Ex DUR from R8 270
Souk. Ex CPT from R8 730
ACCOMMODATION & FACILITIES: The hotel has 98 rooms equipped
City Hotels

with air-conditioning, mini bar, in-room safe, satellite TV, DD telephone and Inclusions:
24-hour room service. Hotel facilities include an Indian restaurant, sports bar, Return flights, return transfers, 3
American-themed night club and business centre. nights accommodation, breakfast
daily, Dubai Tourist Visa,
Heading

Thompons travel bag.

Valid until 31 Oct’08
Dubai

★★★ Pearl Residence Ex JNB from R7 140

LOCATION: Located in Bur Dubai close to the BurJuman Shopping Centre Ex DUR from R8 060
and Karama. Ex CPT from R8 520
ACCOMMODATION & FACILITIES: 84 studios and apartments are fully
furnished and offer the guest en-suite kitchens with washer/dryer, fridge, Inclusions:
stove top, microwave, toaster, kettle and utensils. Apartments are air- Return flights, return transfers, 3
conditioned and have in-room safes. There is a 24-hour coffee shop on site nights accommodation, breakfast
and guests can enjoy the swimming pool, gym, sauna and steam room. daily, Dubai Tourist Visa,
Thompons travel bag.
Valid 01 Jun – 30 Sep’08

★★★ Arabian Park Ex JNB from R6 880

LOCATION: Located in Bur Dubai close to Wafi City shopping centre. Ex DUR from R7 800
ACCOMMODATION & FACILITIES: Each room offers in-room safe, high- Ex CPT from R8 260
speed internet, tea/coffee making facilities, mini fridge, air-conditioning and
satellite TV. Facilities at the hotel include currency exchange, pool, fitness Inclusions:
centre, Wi-Fi access and complimentary shuttle to the Public Beach Park. Return flights, return transfers, 3
Dining options include an International restaurant, Deli, cocktail lounge and nights accommodation, breakfast
pool terrace. daily, Dubai Tourist Visa,
Thompons travel bag.
Valid 01 Jun – 30 Sep’08

★★★★ Hawthorn Deira Ex JNB from R7 270

LOCATION: Located in Deira close to the Al Ghurair City shopping centre Ex DUR from R8 190
and a short drive from the Deira City Centre shopping centre. Ex CPT from R8 650
ACCOMMODATION & FACILITIES: All rooms have newspaper delivery,
24-hour room service, air-conditioning, tea/coffee making facilities, hair Inclusions:
dryer, mini bar, high-speed internet and in-room safe. Dining facilities include Return flights, return transfers, 3
a steakhouse, International restaurant and a sports bar. Guests can take nights accommodation, breakfast
advantage of the rooftop pool and the fitness centre. daily, Dubai Tourist Visa,
Thompons travel bag.
Valid 01 Jun – 30 Sep’08

6 Dream the destination... Live the journey.

Dubai City Hotels
★★★★ Metropolitan Deira Ex JNB from R7 130
LOCATION: Located in Deira close to the Deira City Centre shopping Ex DUR from R8 050
centre. Ex CPT from R8 510
ACCOMMODATION & FACILITIES: All rooms have air-conditioning,
satellite TV, internet access, fax, safe, mini bar, hair dryer, DD telephone and Inclusions:
bathroom with full-size bath and shower. The hotel has an International and Return flights, return transfers, 3
a Chinese restaurant as well as a lounge and an Irish Bar. Leisure facilities nights accommodation, breakfast
include a rooftop swimming pool, gym, sauna and Jacuzzi. Guests can use daily, Dubai Tourist Visa,
the beach facilities at Habtoor Grand Resort for a small fee and shuttle is Thompons travel bag.
provided twice a day. Valid 01 Jun – 30 Sep’08

★★★★ Marco Polo Ex JNB from R7 190

LOCATION: Located in Deira close to the Murshid Bazaar and Al Ghurair Ex DUR from R8 110
City shopping centre. Ex CPT from R8 570
ACCOMMODATION & FACILITIES: Marco Polo has 128 rooms each
equipped with air-conditioning, satellite TV, DD telephone, in-room safe, Inclusions:
mini bar and 24-hour room service. Guests can choose from Mexican, Indian Return flights, return transfers, 3
or English cuisine and the hotel also has a 24-hour coffee shop, nightclub and nights accommodation, breakfast
karaoke bar. A swimming pool and fitness centre can be enjoyed by guests. daily, Dubai Tourist Visa,
Thompons travel bag.
Valid 01 Jun – 30 Sep’08

★★★★ DELUXE Al Manzil Stay 3 Nights, Get 1 Free Night

LOCATION: Located in Down Town Dubai close to the Burj Dubai and the Ex JNB from R7 970
new Dubai Mall opening in September 2008. Ex DUR from R8 890
ACCOMMODATION & FACILITIES: All rooms have open plan bathroom Ex CPT from R9 350

Dubai Heading
with separate shower, tea/coffee making facilities, complimentary high-speed Inclusions:
internet access, revolving flat screen TV, mini bar, 24-hour room service Return flights, return transfers, 3
and air-conditioning. Enjoy the South African bar, a hubby-bubbly in the nights accommodation, breakfast
courtyard or relax at the pool and in the fitness centre. Al Manzil is linked daily, Dubai Tourist Visa,

City Hotels
to the Old Town Souk and complimentary shuttles operate to all the main Thompons travel bag.
shopping centres and the Beach Park. Valid 01 Jun – 30 Sep’08

★★★★ DELUXE Qamardeen Stay 3 Nights, Get 1 Free Night

LOCATION: Located in downtown Dubai close to the Burj Dubai and the Ex JNB from R7 970
new Dubai Mall opening in September 2008. Ex DUR from R8 890
ACCOMMODATION & FACILITIES: : All rooms offer flat screen televisions, Ex CPT from R9 350
complimentary high-speed internet access, TV, 24-hour room service, mini Inclusions:
bar, separate bath and shower and tea/coffee making facilities. Guests can Return flights, return transfers, 3
enjoy ding Med-style and drinks can be enjoyed in the Lobby Lounge. nights accommodation, breakfast
Additional dining options are available in the nearby Souk. Hotel facilities daily, Dubai Tourist Visa,
include Wi-Fi in public areas, outdoor swimming pool, fitness centre and Thompons travel bag.
complimentary shuttles to the main shopping centre and the Beach Park. Valid 01 Jun – 30 Sep’08

★★★★★ Taj Palace Ex JNB from R7 100

LOCATION: Located in Deira close to Deira City Centre shopping centre Ex DUR from R8 920
and the Hamarain Shopping Centre. Ex CPT from R9 380
ACCOMMODATION & FACILITIES: All rooms have parquet flooring, Inclusions:
private balcony, in-room safe, fax machine, interactive TV and tea/coffee Return flights, return transfers, 3
making facilities. No alcohol is served at this hotel. Guests have a choice nights accommodation, breakfast
of International, Indian, Japanese, Turkish and Italian cuisine. Hotel facilities daily, Dubai Tourist Visa,
include cell phone hire, Wi-Fi access, hair salon, currency exchange, shuttles Thompons travel bag.
to shopping malls and the Beach Park, fitness centre, spa and kid’s club. Valid 01 Jun – 30 Sep’08

★★★★★ Crowne Plaza Dubai Ex JNB from R8 260

LOCATION: Located on Sheikh Zayed Road close to the Holiday Centre Ex DUR from R9 180
and the Mazaya Centre. Ex CPT from R9 640
ACCOMMODATION & FACILITIES: Rooms are equipped with satellite Inclusions:
TV, CD player, DVD player, mini bar, tea/coffee making facilities, bathrobes, Return flights, return transfers, 3
hair dryer and high-speed internet. There is a choice of 12 restaurants and nights accommodation, breakfast
bars in and around the hotel, including Wagamama’s as well as a Japanese daily, Dubai Tourist Visa,
restaurant and steakhouse. Leisure facilities include a swimming pool, fitness Thompons travel bag.
centre, sauna, Jacuzzi and shopping centre linked to the hotel. There are kid’s Valid 01 Jun – 30 Sep’08
activities and a business centre.

www.thompsons.co.za 7
 Dubai Beach Hotels
★★★★★ DELUXE The Westin Dubai Mina Seyahi NEW! Ex JNB from R 9 330
LOCATION: Located on a 1.2km stretch of private beach in the Jumeirah Ex DUR from R10 250
Beach area, close to the Palm Jumeirah and 15-mins from the Mall of the Ex CPT from R10 700
Emirates. Inclusions:
ACCOMMODATION & FACILITIES: The 294 spacious guest rooms Return flights, return transfers,
and suites feature the Westin Heavenly Bed®, luxurious bath amenities, 3 nights accommodation with
rainforest showers, refreshment centres and LCD TVs. The indulgent spa sea view, breakfast daily, Dubai
and Westin Workout® Gym provide total relaxation and rejuvenation. The Tourist Visa, Thompons travel
resort also includes 10 food and beverage venues, while a whole host of bag.
water sports facilities are available at the resort itself. Valid until 30 Sep’08

★★★★★ DELUXE Jumeirah Beach Hotel Ex JNB from R 9 600

LOCATION: The renowned wave-shaped hotel, located on its own private Ex DUR from R10 520
beach and 10-mins from the Mall of the Emirates. Ex CPT from R10 980
ACCOMMODATION & FACILITIES: All 599 rooms have sea views, Inclusions:
air-conditioning, , private bath and shower, hair dryer, satellite TV, in-room Return flights, return transfers,
safe and mini bar. 18 Dining establishments are located all around the hotel 3 nights accommodation with
and beach. Leisure facilities include 4 swimming pools, private beach with sea view, breakfast daily, Dubai
water sports, sports club with tennis, squash and spa. Guests enjoy free Tourist Visa, Thompons travel
access to Wild Wadi Water Park and kids are entertained all day at the bag.
Sinbad Kid’s Club. Valid until 31 Jul’08

★★★★★ DELUXE Le Royal Meridien Beach Resort & Spa Stay 4 Nights, Get 1 Free Night
LOCATION: Located on Jumeirah Beach, close to the Dubai Marina, the Ex JNB from R10 730
Palm Jumeirah and 15-mins from the Mall of the Emirates. Ex DUR from R11 650
Beach Hotels

ACCOMMODATION & FACILITIES: All 500 rooms have air-conditioning, Ex CPT from R12 110
satellite TV, hair dryer, in-room safe, mini bar and 24-hour room service. Inclusions:
There are 12 restaurants and bars offering everything from Barbeque and Return flights, return transfers,
Thai to Seafood and Mediterranean. Leisure facilities include fully equipped 3 nights accommodation with
Heading

fitness centre with aerobics, sauna, steam room, Jacuzzi, tennis & squash sea view, breakfast daily, Dubai
courts, 2 swimming pools, kid’s club, water sports centre and state-of-the-art Tourist Visa, Thompons travel
Roman Spa. bag. Valid 01 Jun – 30 Sep’08
Dubai

★★★★★ Habtoor Grand Resort & Spa Ex JNB from R 9 630

LOCATION: Located on Jumeirah Beach, close to the Dubai Marina, the Ex DUR from R10 550
Palm Jumeirah and 15-mins from the Mall of the Emirates. Ex CPT from R11 101
ACCOMMODATION & FACILITIES: All 466 rooms are equipped with flat Inclusions:
screen TV, DVD player, satellite channels, air-conditioning, telephone, high- Return flights, return transfers,
speed internet access, in-room safe, mini bar and hair dryer. 24-hour room 3 nights accommodation with
service is available. The resort has 13 themed bars and restaurants including sea view, breakfast daily, Dubai
Thai, Sushi, Italian and a South African Steak House. Leisure facilities include Tourist Visa, Thompons travel
3 swimming pools, tennis and squash courts and fitness centre. The Elixir Spa bag.
is the gem of the hotel and offers a vast array of treatments. Valid until 30 Sep’08

★★★★★ Hilton Dubai Jumeirah Resort Ex JNB from R 9 630

LOCATION: Located on Jumeirah Beach, close to the Dubai Marina and Ex DUR from R10 550
15-mins from the Mall of the Emirates. Ex CPT from R11 101
ACCOMMODATION & FACILITIES: All room have private balcony and Inclusions:
most have sea views. Each room has an entertainment centre with satellite Return flights, return transfers,
TV, internet access and wireless keyboard. Mini bar and safe are standard in 3 nights accommodation with
all rooms. Guests have a choice of 11 restaurants and bars including Italian, sea view, breakfast daily, Dubai
Cuban and South American options. Recreational facilities include swimming Tourist Visa, Thompons travel
pool, children’s playground, water sports, private beach and fitness centre. A bag.
business centre and cell phone rental is also available. Valid until 30 Sep’08

★★★★★ Sheraton Jumeirah Beach Resort & Towers Free Dinners Included
LOCATION: Located adjacent to the Hilton Jumeirah on Jumeirah Beach Ex JNB from R 8 650
and 15-mins from the Mall of the Emirates. Ex DUR from R 9 570
ACCOMMODATION & FACILITIES: All rooms have 24-hour room service, Ex CPT from R10 030
satellite TV, bathrobes and slippers, safe, tea/coffee making facilities and hair Inclusions:
dryer. The fitness centre offers gym, Jacuzzi, sauna and steam room. Kids Return flights, return transfers,
have their own pool, playground and entertainment programme. Leisure 3 nights accommodation with
facilities include swimming pool, private beach with water sports and the new sea view, breakfast daily, Dubai
Aqua Senses Spa. Complimentary shuttles operate to main shopping malls. Tourist Visa, Thompons travel
There are 8 restaurants and bars. bag. Valid 01 Jun – 31 Aug’08

8 Dream the destination... Live the journey.

 New In Dubai

NEW Shopping Centres NEW Golf Courses NEW Hotels

Festival Centre in Festival City
This centre opened in 2007 with further expansion
planned. Upon completion the centre will comprise
over 600 shops, 100 restaurants, cafes and bistros,
12 screen cinema complex and bowling centre.
Al Manzil Souk in Old Town Dubai
Opened in 2007. This can be accessed directly
from the courtyard of the Al Manzil Hotel and
comprises 25 shops
Al Bahar Souk in Old Town Island Dubai
Opened in 2007. Opposite Al Manzil and comprises
over 100 shops, cafes, bars and restaurants
Dubai Marina Mall in the Dubai Marina
The promenade level will showcase a variety of
The Dunes course at Dubailand Festival City
Designed by Ernie Els – Open Intercontinental Festival City – Open
Crowne Plaza – Due to open in 2008
Four Seasons Golf Club at Festival City
Open Jumeirah Beach
Westin Dubai Mina Seyahi – Open
The Montgomerie at Emirates Hills Movenpick Jumeirah, Sofitel Hotel & Resort – Due
Designed by Colin Montgomerie – Open to open in 2008
Arabian Ranches Golf Course The Palm Jumeirah
Designed by Jack Nicklaus – Open Al Seef Resort & Spa, Atlantis, Club Robinson,
Jumeirah Al Fattan Palm Resort, Movenpick Resort
Oceana, Movenpick Resort & Spa, Tiara Resort
& Spa
Due to open in 2008
Sheikh Zayed Road

NewHeading
stores as well as restaurants and cafes that open Millennium Towers Dubai – Open
to the waterfront. The ground and first floors Conrad Hotel Dubai, Four Points Sheraton Sheikh
showcase a wide range of retail options, while the Zayed Road – Due to open in 2008

in Dubai
second floor of the mall is dedicated to children’s
entertainment, food court and a cineplex with
Wafi City
Raffles Dubai – Open
eight screens.
Due to open mid 2008
Old Town
Sofitel The Palace – Open

Bur Dubai
View of Dubai
Four Points Sheraton Bur Dubai – Open

NEW Developments
The Palm Island Jumeirah
The Palm Island is still in the final stages
of completion with the main construction of
resorts, hotels and residences now taking place
on the trunk of the palm. A monorail from the
Palm Island entrance all the way to the end of
the trunk is currently under progress. This will
form part of the Palm Gateway, beside the
Arabian Court at the One & Only Royal Mirage,
which is well underway. The Palm Gateway
buildings have reached the third floor level, and
this development includes the monorail station,
as well as parking facilities. This area is targeted
for completion by end of 2008.
Estimated completion early 2009
Burj Dubai & Downtown
Now complete in structure and is the tallest
building in the world. It will be a combination
of residential and commercial space, including
a 160-room hotel, recreational facilities and
entertainment venues. The tower will be
surrounded by the new developments of The
Old Town, The Dubai Mall, restaurants, hotels,
and residential facilities. New hotels that have
opened in this area include the Southern Sun
Hotels of Al Manzil and Qamardeen, and The
Palace by Sofitel.
Estimated completion early 2009
Dubai Metro
The development of the Light Rail Train system
connecting Dubai International Airport with
the Jumeirah Beach Residence and Jebel Ali is
progressing quickly across the city of Dubai with
the train support pillars and track supports for
the elevated sections being installed across the
city. Construction is happening around Deira
City Centre Shopping Mall, BurJuman Shopping
Mall and the World Trade Centre.
Estimated completion mid 2009

Beach Area Construction Update

The construction of the Jumeirah Beach Residence has been underway for the past 2 years and is expected to be completed by mid 2008. As long as sea
facing rooms are booked the noise disturbance to guests should be minimal. Onshore sea breezes again reduce any possible noise disturbance to a minimum
and should not alter a day spent relaxing around the pool or at the beach. It is recommended that sea facing rooms be booked at the following hotels:
One & Only Royal Mirage, Le Meridien Mina Seyahi, Habtoor Grand Resort & Spa, Sheraton Jumeirah Beach, Hilton Dubai Jumeirah, Oasis Beach Hotel &
Tower, The Ritz-Carlton Dubai, Le Royal Meridien Beach Resort & Spa, Habtoor Grand Resort & Spa, Grosvenor House and Jebel Ali Golf Resort & Spa
and Palm Tree Court (Jebel Ali and Palm Tree Court are affected by the construction of the Palm Island Jebel Ali).

www.thompsons.co.za 9
 Thompsons Top-Ups in Abu Dhabi

Silk, Spices & Gold – Dubai City Tour
Early in the morning we leave Abu Dhabi and
travel north-east, passing Jebel Ali, the world’s
largest man-made Harbour. Your tour takes you
to Mall of the Emirates to Ski Dubai, past the
Camel race track at Nad Al Sheba, Ras al Khor,
past Zabeel park, Karama and to the creekside
opposite the renowned building of the National
Bank of Dubai. Visit the Dubai Museum before
boarding an abra (local water taxi) to cross the
Creek. Disembark in Deira at the spice market
and then continue onto Dubai’s famous Gold
Souk. After lunch* at the BurJuman, proceed on
to see the Burj Al Arab via the beach and on
to Madinat Jumeirah before the journey back to
Abu Dhabi
Departs on Thursday & Sunday
* Lunch for your own account
Abu Dhabi
Spectacular City Tour
Departing early morning, we include a visit to the
fishing harbour and the dhow yard, where these
sturdy vessels are still built in the traditional way.
We continue to the ancient, renovated Al Husn
Forty and the Abu Dhabi Cultural Foundation.
We then visit different markets in Port Zayed.
From here we drive along the spectacular
Corniche, past gleaming white mosques, glass-clad
offices and elegant high-rise apartments to the
Heritage Village, which houses a small museum
and depicts the traditional daily activities of the
Arab community prior to the discovery of oil. A
superb view of the city’s magnificent skyline can be
seen from the tip of the breakwater in this city of
dramatic contrasts.
Departs on Monday, Wednesday & Saturday
Sundowner Dune Dinner
Experience the stark beauty of the desert in a
four-wheel drive vehicle which will collect you
from your hotel mid-afternoon and take you into
the dunes. En route we visit the camps where
racing camels are bred and trained and which
also gives a glimpse of the hardy lifestyle of the
Bedouin. We pause to watch the sun set over
the rolling dunes, before proceeding to our Bedu
encampment. Here you can take a camel ride
before relaxing in traditional tents furnished with
comfortable cushions and colourful rugs. Dinner
is a feast of traditional barbequed meats with
fresh salads and Arabic sweets. After dinner you
may puff on a shisha while sipping ghawa (Arabic
coffee). At the end of an enchanting evening
under the stars we return through the sands to
your hotel.

Departs daily
Duration: Full day – from US$51 pp (excl lunch) Duration: Morning – from US$34 pp Duration: Evening – from US$74 pp

Sandboarding down the dunes

Abu Dhabi
Map Key
6 Beach Rotana Hotel & Towers
13 Hilton Abu Dhabi
18 Le Meridien Abu Dhabi
27 Sheraton Abu Dhabi Resort & Hotel

10 Dream the destination... Live the journey.

 Abu Dhabi Hotels
★★★★★ Hilton Abu Dhabi
LOCATION:
Located on a 350m stretch of private
beach along the Corniche and close
to the Marina Mall. The hotel is
30-mins from the airport.
ACCOMMODATION &
FACILITIES:
Each of the 350 rooms are air-
conditioned, have high-speed
internet access, kitchenette, mini bar
and telephone. The hotel offers
guests a private beach, 3 swimming
pools, fitness centre, 3 tennis
courts and a kid’s club. There are
9 restaurants and bars and dining
options include Mediterranean,
Italian, Latin American, Oriental and
★★★★★ Beach Rotana Hotel & Towers
LOCATION
Located on its own stretch of private
beach in the Tourist Club area, close
to the Abu Dhabi Mall and the
Hamed Centre.
ACCOMMODATION &
FACILITIES:
All 414 rooms of the hotel are
equipped with high-speed internet
access, mini bar, safe, satellite TV and
bathrobes. Guests are welcomed
with a fruit plate in their room and
the Beach Club allows guests access
to the beach, beach bars, swimming
pools, tennis and squash courts. 11
Restaurants and bars provide a wide
range of dining options including
Lebanese. Relax in the Hiltonia Spa,
with its sauna, steam room, plunge
pool, Jacuzzi and range of beauty
treatments.
Stay 3 Nights, Get 1 Free Night
Ex JNB from R7 520
Ex DUR from R8 440
Ex CPT from R8 900
Inclusions:
Return flights, return transfers,
4 nights accommodation,
breakfast daily, Tourist Visa,
Thompons travel bag.
Valid 01 Jun – 31 Aug’08
Italian, French-Polynesian, Seafood,
Steakhouse, Japanese, German and
Indian. The Zen Spa offers guests
a stunning array of treatments to
indulge themselves.
Ex JNB from R8 190
Ex DUR from R9 110
Ex CPT from R9 570
Inclusions:
Return flights, return transfers,
3 nights accommodation,
breakfast daily, Tourist Visa,
Thompons travel bag.
Valid 01Jun – 25Aug’08
www.thompsons.co.za
★★★★★ Sheraton Abu Dhabi Resort & Towers
LOCATION
Located along the Corniche on the
Arabian Gulf, on its own private
lagoon. The hotel is 25-mins from
the airport.
ACCOMMODATION &
FACILITIES:
The Sheraton has 272 rooms and
suites all equipped with a oriental-
style bathroom, tea/coffee making
facilities, hair dryer, kitchenette,
DD telephone, in-room safe, air-
conditioning and mini bar. There
are 12 restaurants and bars to
choose from including Tapas, Italian,
Mexican and Seafood dining options.
Leisure facilities include swimming
★★★★★ Le Meridien Abu Dhabi
LOCATION:
Located on the beach in the Tourist
Club area, close to the Abu Dhabi
Mall.
ACCOMMODATION &
FACILITIES:
All of the stylish guestrooms and
suites offer high-speed internet
access, mini bar, satellite channels,
hair dryer, complimentary newspa-
per, safe and bathrobes. Leisure
facilities at the hotel include beach
access, outdoor swimming pools,
sauna, fitness centre and a spa.
Fifteen exceptional  dining venues
offer a wide choice of refined cuisine
including Lebanese, Tex-Mex, Italian,
pool, water sports on the beach,
health club with sauna, steam room,
aerobics and treatments, tennis
courts and a children’s programme.
Stay 3 Nights, Get 1 Free Night
Ex JNB from R7 580
Ex DUR from R8 500
Ex CPT from R8 960
Inclusions:
Return flights, return transfers,
4 nights accommodation,
Abu Dhabi Hotels
breakfast daily, Tourist Visa,
Thompons travel bag.
Valid 01 Jun – 31 Aug’08 (Wed-Sun)
French and Thai. Verdant winding
walkways connect a picturesque
village of eating places and
guestrooms.
Stay 3 Nights, Get 1 Free Night
Ex JNB from R8 600
Ex DUR from R9 520
Ex CPT from R9 980
Inclusions:
Return flights, return transfers,
4 nights accommodation,
breakfast daily, Tourist Visa,
Thompons travel bag.
Valid 01 Jun – 31 Aug’08
11
 Qatar

Adventurous Camel Rides

CAPITAL CITY: Doha

LANGUAGE: Arabic & English
CURRENCY: Qatar Riyal
Qatar

VISA: SA passport holders require a visa.

All other passport holders to check with
Thompsons Holidays

TIME DIFFERENCE:
GMT + 3 (SA Time + 1 hour)
HEALTH REQUIREMENTS:
No inoculations are required

WHAT THINGS COST Qatar, considered to be one of the Gulf ’s

These prices are an average price and may vary
according to areas, hotels & seasons.
QAR 1 = ZAR 2.23
Bottle of Wine QR120
Beer QR30
Bottle of Water QR2
Coffee / Tea QR2
Cold Drinks QR4
Toasted Sandwich QR50
Dinner at Hotel QR200
BEST TIME TO TRAVEL
The weather in Qatar is very predictable – hot
and humid. November to March is the best time
to visit as this is considered “winter” in Qatar.
It is not humid at all during this time and the
daytime temperatures are bearable – around 20
degrees Celsius. The hottest time of the year is
July and August when the daytime temperatures
can reach over 50 degrees Celsius and the
humidity is 100%! It only rains in Qatar about
twice a year. You can be guaranteed of clear
blue skies and sunny weather no matter what
time of the year you go.
best-kept secrets, has plenty to offer.
Traditional Wind-Tower
Qatar offers a selection of world-class
hotels, with high standards of service and
hospitality. With its warm and friendly people,
Doha, the country’s capital is well placed to
welcome visitors from all over the world.
The shopping infrastructure in Qatar has
also been completely transformed, with the
opening of the Landmark Mall and more recently,
the Gulf ’s largest Doha City Centre, shoppers
have a wealth of choice. Besides the malls, Doha
still offers traditional shopping in souks (markets)
where you can find virtually everything you could
possibly want at very competitive prices.
The desert in Qatar offers a natural beauty that
cannot be equalled anywhere else in the Gulf.
From sand skiing down large dunes to deserted
beaches bordering the Arabian Sea. Doha also
boasts an outstanding golf course, historical sights
and many diverse sporting events.
Waterpot Fountains on Doha Corniche

12 Dream the destination... Live the journey.

Thompsons Top-Ups in Doha
Doha City Tour
Your visit to Qatar will undoubtedly begin in
Doha, the capital city and home to 80% of the
country’s population, most of its commerce and
the heart and pulse of its culture. Our guided city
tour, in an air-conditioned vehicle, will take you
to the sea-front Corniche, Dhow Harbour, Old
Souk, Museum, Equestrian Club, Falcon Market,
Fruit & Vegetable Market, Fish Market and the
Traditional Market before returning to your hotel.
The tour includes soft drinks and mineral water.
Departs daily except Friday & Sunday
Duration: 3½ hours from US$32 pp
Sailing on a dhow
www.thompsons.co.za
Good Evening Doha
This evening tour in a fully air-conditioned vehicle
winds its way through the centre of the city with
its traditional brightly-lit souks and shopping areas
– ablaze with colour and lights, and comprises of.
You will have a short city tour with visits to the
Corniche, Downtown, Old Souk and Gold Market.
This will be followed by dinner at a traditional
restaurant to taste traditional Arabic food &
beverages. Then move onto an exclusive Night
Club to bring your evening to a close.
Departs daily
Duration: 4 hours from US$64 pp (excl drinks)
Doha Falcon
Fresh Fish for Sale
Inland Sea Safari
This afternoon and evening tour in a comfortable
4x4 vehicle, takes you 75 km across the southern
Qatari desert. You will be taken on an exciting
and unforgettable roller-coaster ride over the
magnificent sand dunes until you reach the Inland
Sea. At the Desert Camp, relax Bedouin-style,
complete with tent, carpets and cushions and
our famous Arabic hospitality. Take a swim in
the tranquil Gulf waters or scramble up the sand
dunes on foot. Or, for the more adventurous, try
sand boarding – a cinch for those experienced
on snow, and a soft landing for those who are
Doha
trying it for the first time! Enjoy a barbeque dinner
under the stars.
Departs Saturday, Monday & Wednesday
Duration: 6½ hours from US$140 pp (excl drinks)
13
 Doha Hotels
★★★★ Ramada Plaza Doha ★★★★★ The Ritz-Carlton Hotel

LOCATION: LOCATION:
Ramada Hotel is centrally located 5 minutes from Downtown Doha and 100m The Ritz-Carlton, Doha is set in the prestigious West Bay Lagoon Area of
from a shopping centre. Doha 10 minutes from downtown Doha.

ACCOMMODATION & FACILITIES: ACCOMMODATION & FACILITIES:

Our spacious and elegant rooms and suites feature special design themes to
appeal to individual tastes. All 584 rooms have satellite TV, free high-speed
internet access, complimentary morning newspaper, lounge sofa, king-size beds,
pillow menu, 100% Egyptian cotton duvets and en-suite marbled bathroom.
Featuring over 20 restaurants and bars, the hotel offers choices such as Indian,
Doha Hotels
All 374 guest rooms offer views of the Arabian Gulf or Doha cityscape and
have private balconies, high-speed internet access, in-room safe, CD player
and hair dryer. Savour the selection of the nine different restaurants, bars
and lounges offering Italian, Continental and French options. Leisure facilities
include indoor and outdoor pool with swim-up bar, squash & tennis courts,

Japanese, Italian, Chinese, Sushi, Seafood and Steakhouse. Leisure facilities are shopping arcade and Ritz Kids® programme. The spa features seven treatment
available at the Cabana Club and include fully equipped gym, outdoor pool, rooms and relaxing saunas.
kid’s pool and arcade, Jacuzzi, sauna, steam room, tennis & volleyball courts
and massage facilities.
From US$134 pp B&B From US$137 pp B&B

★★★★★ Movenpick Tower & Suites Doha ★★★★★ Hotel Intercontinental Doha

LOCATION: LOCATION:
Located in the prestigious West Bay Area just 2 minutes drive from the Hotel Intercontinental Doha is located near West Bay Lagoon, Doha Golf Club
Exhibition Centre and the City Center Shopping Mall. and close to the heart of Doha.

ACCOMMODATION & FACILITIES: ACCOMMODATION & FACILITIES:

All 154 extra large rooms and suites offer a good selection of satellite TV
channels, fully stocked mini bar, tea/coffee making facilities, hair dryer and high-
speed wireless internet access. The Seasons Restaurant offers a la carte and
buffet meals and the hotel also offers a Piano Bar and a lobby lounge. Leisure
facilities include gym, steam bath, jacuzzi and swimming pool.
From US$159 pp B&B
Each of the hotel’s 245 guest rooms have views over the Arabian Gulf, air-
conditioning, private bathroom, satellite TV and 24-hour room service. The
hotel has 6 restaurants, cafes and bars including Mexican, Italian and Seafood
options. Leisure facilities include outdoor swimming pool, children’s splash
pool, tennis & squash courts, 24-hour health club, beach volleyball and water
sports. The hotel also has a private beach.
From US$137 pp B&B

14 Dream the destination... Live the journey.


Booking Conditions
Please read the following booking conditions carefully, as they set out the terms and
conditions of the contract between you and Thompsons. We act as booking agents
for the suppliers of the component parts of the holiday we organise, and as such,
bookings for their services will form a direct contract between you and the relevant
supplier, and will be subject to that supplier’s standard terms and conditions.
1) Bookings
Bookings save for late bookings as referred to hereunder, are confirmed on the
condition that a non-refundable deposit, of a minimum of 25% of the total package
price, is paid to Thompsons within 72 hours of confirmation of your bookings. You
will be advised at the time of booking what payment is required for your particular
arrangements. The balance of the cost of your travel arrangements must be paid
no less than six weeks prior to departure. If your booking is made within 6 weeks
of departure, the total cost of your travel arrangements must be paid at the time of
booking. Please note: FAILURE TO PAY ON TIME WILL RESULT IN THE AUTOMATIC
CANCELLATION OF YOUR BOOKING.
2) Late Booking Fee & Communication Expenses (Telephone Calls)
In the event of a booking (except South Africa bookings) being made less than 7
days prior to the date of departure, Thompsons reserves the right to charge for any
extra communication expenses. Full payment is due immediately on confirmation
and is non-refundable on all late bookings. Some bookings require full payment
at the time of booking i.e. prior to confirmation. If we are unable to secure
confirmation you will be refunded in full.
3) Price Changes
a) The costs associated with travel arrangements are not always stable, and currency
movements can fluctuate sharply. It is impossible to predict these movements in
advance. When you book a package through us, we reserve the right to pass on any
surcharges to you. Surcharges may be imposed to cover increases in transportation
costs, including the costs of fuel and security charges, taxes or fees chargeable for
services such as landing taxes or embarkation or disembarkation fees at ports and
airports, or exchange rates applied to the particular package.
b) Thompsons guarantees the price of land arrangements, only once full payment is
received.
c) Airfares are subject to the prices and conditions quoted by the particular airlines
and cannot be guaranteed by Thompsons. The onus is on the agent & the passenger
to check that there have been no changes in these prices before making final
payment thereof.
d) Should the client make a group reservation & subsequently the group numbers
deviate from the minimum number required for the booking, Thompsons reserves
the right to re-cost the price and raise a surcharge. Should any client refuse to
accept and pay such surcharge, it may result in cancellation of the booking and
forfeiture of all payments made.
4) Methods of Payment
a) Credit Cards: In accordance with International Airline Travel Association (IATA)
bulletin # A1/00 we need a signed and validated Standard Credit Card Charge Form.
The agent acknowledges that s/he has seen the card and that the signature on the
card is the same as that on the Credit Card Charge Form. A signed and validated
Standard Credit Card Charge Form (SCCCF) or payment through our Virtual Card
Services system, are the only recognised forms of payment for credit cards. If the
card is a foreign credit card then you may be requested to supply various other
details.
b) Cheques: Bank issued cheques or travel agency cheques only (accredited agencies
only). Please note we require 7 working days to clear all cheques before documents
can be issued.
c) Cash or EFT Transfers: We accept EFT transfers, or cash deposited into one of our
bank accounts, subject to condition that the EFT transmission report or the cash
deposit slip is provided to ourselves and such payment has been confirmed as
received by ourselves.
5) Insurance
It is strongly advised that all clients take out adequate insurance cover such as
cancellation due to illness, accident or injury, personal accident and personal
liability, loss of or damage to baggage and sports equipment. Thompsons will not
be responsible or liable if the client fails to take adequate insurance cover or at all.
It shall not be obligatory upon Thompsons to effect insurance for the client except
upon detailed instructions given in writing and all insurance effected by Thompsons
pursuant to such instruction will be subject to such exceptions and conditions
as may be imposed by the insurance company or the underwriters accepting the
risk, and Thompsons shall not be obliged to obtain separate cover for any risks so
excluded. Should the insurers dispute their liability for any reason, the client will
have recourse against the insurers only. Once the insurance has been confirmed
and paid for, the client will be issued with a policy document of the insurer. It is
a complex document, which must be READ BEFORE you initiate your travel so that
you can address any queries you may have to the insurer PRIOR to your departure.
Please note that various credit card companies offer limited levels of travel
insurance, which Thompsons does not consider sufficient cover for international
travel. Kindly check with the respective credit card companies in order to obtain
specific details of the cover.
6) Flight and Other Travel Timings
Flight timings are provided by airlines and are subject to Air Traffic Control
restrictions. All means of transportation are subject to weather conditions, the need
for constant maintenance, and the ability of passengers to check-in on time. There
is no guarantee that flights, ferries, ships, trains or coaches will depart at the times
stated on any itinerary or tickets which you receive. All timings are estimates only,
and we do not accept any liability for any delay, however arising, or for any schedule
alterations.
7) Flight Reconfirmation
It is your responsibility to ensure that you reconfirm the departure date and times
of all your flights at least 72 hours prior to departure. This is particularly important
in respect of subsequent journeys once leaving South Africa and Thompsons hereby
specifically excludes any liability for any delay and /or loss as a result of your failure
to reconfirm any flight and/or connecting flight.
8) Documents
a) Documents (vouchers, itineraries, etc.) are only prepared on receipt of full payment
of the package price, and signed & completed Booking Form, and will be ready 24
hours after payment has been received. Normally your travel agent will arrange
collection of your documents.
b) Should you require your documents and air tickets to be forwarded to either yourself
or the departure airport this may be arranged by your agent with us. However, the
courier costs in respect thereof will be for your own account.
c) It is important that you check all details of your travel documents (including your
BOOKING CONDITIONS OF THOMPSONS HOLIDAYS,
A DIVISION OF CULLINAN HOLDINGS LTD
(Hereinafter referred to as “Thompsons”)
itinerary) before leaving South Africa. If there are any inaccuracies on any of your
travel documents, or should you have any further queries, you should contact your
travel agent immediately. Thompsons will not be liable for any delay and/or loss
occasioned as a result of any inaccuracies on any travel documents once you are in
receipt thereof and you have left South Africa.
9) Unscheduled Extensions
In the unlikely event of there being an unscheduled extension to the holiday caused
by flight delays, bad weather, strikes, or any other cause which is beyond the control
of Thompsons, it is understood that the expenses relating to these unscheduled
extensions, (hotel accommodation etc.), will be for the account of the passenger.
Thompsons accepts no liability for changes, omissions or delays before or during
the course of any holiday occasioned by technical difficulties, weather conditions,
strikes or communication breakdowns or the like.
10) Changes by You
a) If you wish to make a change to your booking we will endeavour to assist you
to make the change wherever this is possible. You will have to pay all charges,
whatever kind, imposed by the suppliers providing that component part of your
travel arrangements when amending a booking any time prior to departure. Fares
will be re-quoted at the time of amendment.
b) An administration fee of R100 per person will be charged for each amendment and/
or cancellation.
c) After departure it is understood that extra expenses incurred as a result of any
change will be for the passenger’s account, and any unused service will not be
refunded.
d) Amendments and cancellations en route must be made with our operators directly.
11) Cancellation by You
If you wish to cancel your booking you must advise your agent immediately, who will
in turn advise us. You will be liable to pay the following cancellation charges:
a) Where your booking includes a special fare, the relevant charges are levied by the
airline. In some circumstances this may be 100% of the total fare, regardless of
when cancellation is effected.
b) Where your booking is for a package, you will be responsible for all cancellation
charges, of whatsoever nature, imposed by the suppliers providing the component
parts of such travel arrangements.
c) Thompsons charges a cancellation fee equal to 10% of the package price on any
finalised booking. However, Thompsons reserves the right to charge a cancellation
fee of up to 100% of the total package, in its sole discretion, in particular
circumstances. Any monies, which you have already paid to us, will be taken by us
as payment or part payment of any cancellation charges.
12) Our Right to Change Your Travel Arrangements
a) A significant change to your travel arrangements would include a change in the
departure date from South Africa; where the flight times are changed by more
than 12 hours or a change to a lower standard of accommodation to that which
is booked. In these instances of significant changes to your travel arrangements
Thompsons undertakes to advise you thereof as soon as reasonably possible before
your departure date to obtain your further instructions in this regard.
b) All other changes are minor changes. A minor change can be made at any time
and, if practicable, we will advise you of any such change prior to departure but we
are not obliged to do so. Such minor changes may be made by Thompsons, in its
discretion, who will not be responsible or liable for the payment of compensation
to you as a result of such minor changes.
c) Every effort is made by Thompsons to adhere to confirmed itineraries; however, we
reserve the right to make changes to your travel arrangements when it becomes
necessary to do so.
d) Should any travel component be confirmed by Thompsons and this component is
cancelled by the supplier for whatsoever reason, then in such instances Thompsons
will accept no liability for the cancellation thereof.
13) Lost/Stolen Flight Tickets
a) The loss or theft of a ticket must be reported to Thompsons immediately. Certain
airlines will not authorise Thompsons to issue a replacement ticket if such ticket
is lost or stolen before the passenger leaves South Africa. In the latter instance
you will be required to purchase a new ticket, at your own cost, until such time as
Thompsons receives authority from the airline to make any refund to you, which
authority could take up to 12 months. Should the airline authorise Thompsons to
issue a replacement ticket Thompsons will do so and a re-issue fee, per ticket, will
be applicable.
b) Should your ticket be lost or stolen abroad it should be noted that certain airlines
will not issue a duplicate ticket and it will be your responsibility to purchase a new
ticket abroad at the local fare. Upon your return to South Africa you may make
application to Thompsons for a refund of the amount spent by yourself on the lost
or stolen ticket, but it is specifically recorded that any refund will be entirely at the
discretion of the airline concerned which may take up to 12 months to authorise.
c) It is your responsibility to report the lost or stolen ticket to the police and to provide
Thompsons with the proof of such report if required.
14) Airline Refund Procedures
a) Refund policies of the various airlines vary greatly. Tickets returned to Thompsons,
will be presented to the relevant airline for assessment. Should a refund be
authorised, such refund will be made to you, less any cancellation or administration
charges.
b) If payment for the ticket was made to Thompsons by credit card, the refund will be
made to your credit card. Cash payments will be refunded by EFT.
c) Partly used tickets will be refunded at less than the pro rata rate on the face value
of such ticket.
d) Refunds may take up to 12 weeks to process although this time frame cannot be
guaranteed by Thompsons
e) Unused tickets must be returned to Thompsons for a refund within one year from the
date of issue or they will be regarded as expired by the airline and have no refund
value.
15) Complaints
a) In the event that you have any reason to complain, or experience any problems with
your holiday whilst away, you must immediately inform the supplier of the services
in question.
b) If you are still dissatisfied, you must notify Thompsons immediately to enable us to
resolve the problem. Failure to give us the opportunity to resolve any problem at the
time it occurs may result in either a reduction, or complete extinction, of any rights
which you may have to claim compensation.
c) If you remain dissatisfied, contact the Customer Services Manager within 28
days of the unsatisfactory service, giving your booking reference and full details
of your complaint on e-mail: clientservices@thompsons.co.za or fax to +27 (011)
www.thompsons.co.za
770-7498.
d) Whilst every effort will be made to resolve your complaint to your satisfaction, it is
specifically recorded that Thompsons in no way accepts liability for any claim.
16) Passports, Visas and Health
It is entirely the clients duty to ensure that all passports & visas are current, valid,
obtained on time and that any vaccinations, inoculations, prophylactics (e.g. for
malaria) and the like, where required, have been obtained. Passports must be valid
for 6 months after return to South Africa. Please check the requirements with your
travel agent before travelling. Thompsons will endeavour to assist the client but
such assistance will be at Thompsons discretion and the client acknowledges that
in doing so, Thompsons is not assuming any obligation or liability and the client
indemnifies Thompsons against any consequences of non-compliance. It is the
clients duty to familiarise him/herself with the inherent dangers of and mental and/
or physical condition required for the proposed travel arrangements. The client must
ensure that the details supplied to Thompsons mirror those details shown on their
passport for international travel and ID documents for local travel.
17) General Information
i. Taxes: Thompsons will advise you of all mandatory taxes, which you must pay
before departure. However, many countries charge departure taxes that can only be
paid locally. It is therefore recommended that you retain sufficient local currency to
meet such charges. Details of departure taxes can be obtained from the relevant
airline when you reconfirm your flight details.
ii. Special requests: We can pass on any special requests that you may wish to make
at the time of booking, but acceptance of such requests is at the discretion of the
airline or other supplier and in no circumstances are special requests guaranteed.
Confirmation that a special request has been noted or passed on to the supplier,
or the inclusion of the special request on your confirmation invoice or any other
documentation, is not confirmation that the request will be met.
iii. Medical Problems: If you or any member of your party has any medical problem or
disability which may affect your holiday, you need to give us full details in writing
at the time of booking. If we reasonably feel unable to properly accommodate the
particular needs of the person concerned, we reserve the right to decline their
reservation. We reserve the right to cancel the reservation should we become
aware of any such medical problem or disability which has not been disclosed.
iv. Renovations: Hotels undergo renovations from time to time and take all possible
steps to limit disruption to their guests. We will not entertain complaints or
requests for refunds if a hotel is carrying out renovations whilst a guest is resident.
If we are specifically advised of renovation work, dates may be provided. It is
important to remember that these are subject to change and we are not always
notified.
v. Refunds and Unused Services: No refunds will be considered for any reason
Booking Conditions
whatsoever.
vi. Charges to your credit card: Any charges made to your credit card whilst away are
your responsibility. Thompsons will not be responsible, nor accept responsibility for
having these charges reversed or corrected upon return to South Africa.
vii. Drivers Licence: Even if you have obtained an international drivers licence, please
take your national driver’s licence with you.
viii. Confidentiality: Subject to statutory constraints or compliance with an order of
court, Thompsons undertakes to deal with all client information of a personal nature
on a strictly confidential basis.
18) Force Majeure
Except where otherwise expressly stated in these booking conditions, we regret
we cannot accept liability or pay any compensation where the performance or
prompt performance of our contractual obligations is prevented or affected, or
you otherwise suffer any damage or loss, as a result of “force majeure”. In these
Booking Conditions, “force majeure” means any event which we or the supplier of
the service(s) in question could not, even with all due care, foresee or avoid. Such
events may include war or threat of war, riot, civil strife, terrorist activity or actual
threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse
weather conditions, fire and all similar events outside our control.
19) Responsibility and Limitation of Liability
Thompsons act as agents only for local and international ground operators and
airlines and accordingly accepts no liability whatsoever for any loss, damage,
injury, accident, delay, or any other irregularity howsoever arising. Thompsons
makes every effort to ensure that all the arrangements and services connected with
a passenger’s itinerary will be carried out as specified in the most efficient and
effective way possible. However, we do not have direct control over the provision
of services by suppliers and, whilst they are in all cases selected with the utmost
care, we do not accept liability for error and omissions of such suppliers. The
contract in use by such suppliers (which is often constituted by the ticket Issued by
the Principal), shall constitute the sole contract between the supplier and the client
and any right of recourse the client may have, will be solely against the supplier.
20) Jurisdiction of the Magistrate’s Court
Thompsons Holidays, a Division of Cullinan Holdings Ltd, shall be entitled, at its
option to institute any legal proceedings arising out of or in connection with this
contract in any Magistrate’s Court having jurisdiction in terms of Section 29 of the
Magistrate’s Court Act No 32/1944 as amended, notwithstanding that the amount
in issue may exceed the limits of such jurisdiction.
21) Legal
This document together with Thompsons’ standard booking form and Thompsons
invoice / itinerary constitutes the sole record of the agreement between the parties.
No party shall be bound by any representation, warranty, and promise of the like
not recorded herein. Client acknowledges that he/she has not relied on any matter
or thing stated on behalf of Thompsons or otherwise that is not included herein.
No addition to the Thompsons standard booking conditions shall be of any force
or effect unless in writing and signed by or on behalf of the parties. All costs and
disbursements, including legal costs on the attorney and client scale incurred by
Thompsons in recovering any damages and payments payable by the passenger
to Thompsons shall be for the passengers’ account. This agreement shall in
all respects be governed by and construed in accordance with the laws of the
Republic of South Africa. The passenger hereby consents to the jurisdiction of the
Magistrates Court having jurisdiction over its person in respect of all proceedings
in connection with this agreement.
22) The Client and Authority
The person requesting such quotations or estimates or making such booking or to
whom any service is rendered, is deemed to have read and accepted the Conditions
and to have the authority to do so on behalf of the person in whose name the
estimate or quotation or reservation is requested and/or provided and/or the person
to whom the services are rendered (collectively referred to as “the Client”)
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Your approved Thompsons agent is:
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Just a phone call away from a remarkable holiday.
C M Y CM MY CY CMY K
JOHANNESBURG: Travel House, 6 Hood Ave, Rosebank, South Africa.
PO Box 41032, Craighall, 2024, South Africa. Docex 270, Randburg.
Tel: +27 (011) 770-7511; Fax: +27 (011) 770-7670/1/2
DURBAN: 20 The Boulevard, West End Office Park, Spine Road, Westville, South
Africa. PO Box 2758, Westway Office Park, 3635, Durban, South Africa. Docex
238, Durban. Tel: +27 (031) 275-3500; Fax: +27 (031) 275-3990
CAPE TOWN: 15th Floor, Main Tower, Standard Bank Centre, Hertzog Boulevard,
Foreshore, South Africa. PO Box 382, Cape Town, 8000, South Africa. Docex 145,
Cape Town. Tel: +27 (021) 408-9500; Fax: +27 (021) 408-9596
Thompsons Holidays: A division of Cullinan Holdings LTD (Reg No 1902/001808/06)