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Critical _____ factors are those that are vital if a manager is to make a full contribution to the achievement of an organization's goals. A. tactical success C. decision D. concise E. None of the above 2. External data is stored in the market forecast file B. forecast allocation file C. customer file D. All of the above E. None of the above 3. The manager of inventory would most likely be found in the A. finance function B. marketing function manufacturing function D. information systems function E. None of the above 4. In which way is a managerial information system (MIS) superior to electronic data processing (EDP)? A. It is batch oriented B. It is most cost effective It provides summary reports without details D. All of the above E. None of the above 5. Working at home might seem like an interesting option. However, _____ contact with other co-workers does have advantages. A. tele conferencing B. communication face-to face D. top-to-bottom E. None of the above

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The question "what?" can be answered by A. survey B. observation C. controlled experiment All of the above E. None of the above 7. An example of a management by exception report is a(n) A. aged accounts receivable report B. overtime earnings report both (a) and (b) D. neither (a) nor (b) E. None of the above 8. A key verifier machine is used In controlling transaction entry B. data communication C. computer processing D. transaction origination E. None of the above 9. The vice-president of information has primary responsibility for A. recognizing information needs preparing an MIS study proposal C. setting MIS objectives D. establishing MIS constraints E. None of the above 10. An organization containing manufacturing, marketing, and finance areas is called a A. matrix organization B. flow network organization C. modular organization functional organization E. None of the above 11. The major function of the language system is: A. to perform various processing tasks B. to provide artificial-intelligence capabilities to the DSS C. to provide data to the DSS to enable the users to interact with the DSS E. None of the above 12.

Which of the following is not a common configuration used in a DDP system? A. star B. ring C. tree (d) realtime E. bus 13. A systems theory of management includes the manager as the control mechanism B. the use of both environmental and internal information describing what should be achieved C. the use of objectives or standards of performance describing what is being achieved D. All of the above E. None of the above 14. The files required to maintain general ledger records include A. inventory file detail postings file C. chart of accounts file D. all of the above E. None of the above 15. A central purpose of most decision-support systems is to build a model of the decisionmaking problem B. to design a data-base management system C. to build an expert system D. to determine the key decisions in the problem area E. None of the above 16. One of the purchases order system's procedure sets is automatic purchase order writing B. receiving C. accounts payable D. All of the above E. None of the above 17. Which of the following is considered to be an interface between the functional applications and the data base? A. management information systems data-base management systems C. decision-support systems D. data-processing systems E. None of the above

18. The journal voucher file includes A. general ledger accounts involved date of entry C. rupees posted to each account D. All of the above E. None of the above 19. The functional area showing the greatest interest in the concept of functional information systems is the A. financial function B. manufacturing function C. both (a) and (6) neither (a) nor (b) E. None of the above 20. The funds management subsystem attempts to A. increase cash input B. decrease cash output balance cash inflow with outflow D. All of the above E. None of the above

21. The MIS consists of A. the central processing unit of the computer only. B. the central processing unit of the computer and input/output units only C. the central processing unit of the computer, input/output units, and data storage units only D. All of the above None of the above 22. A _____ is a program that serves as an interface between application program and a set of coordinated and integrated files called a database. A. DDS DBMS C. MIS D. Control E. None of the above

23. Which of the following is not tree about expert systems? A. Expert systems are collections of human knowledge B. Export systems are expensive to design. C. export systems are usually designed to run on small general-purpose computers Maintenance support may be difficult to obtain for an expert system. E. None of the above 24. A spreadsheet package is one type of _____ support tool. A. operational decision C. success D. simulation E. None of the above 25. A turnaround document can be a (n) A. punched card B. OCR document both (a) and (b) D. neither (a) nor (b) E. None of the above

26. Data base preparation would be most difficult in a(n) A. college or university B. supermarket C. hospital bank E. None of the above 27. The manager attempts to slow down the flow of machines B. material C. money D. All of the above E. None of the above 28. The accident file is commonly updated in the accident and claims data system B. payroll system

C. D. E.

employment control reporting system personnel activity reporting system None of the above

29. MIS constraints are imposed by A. the firm's managers B. the firm's finance C. the environment All of the above E. None of the above 30. Monte Carlo is an example of a(n) A. static model B. deterministic model C. optimizing model All of the above E. None of the above

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