History UPS- united parcel service Jim Casey borrows 100 dollar from a friend to start the American

Messenger Company in Seattle, Washington. 1907 1912

In 1907, there was a great need in America for private messenger and delivery services. To help meet this need, an enterprising 19-year-old, James E. ("Jim") Casey, borrowed 100 dollars from a friend and established the American Messenger Company in Seattle, Washington. According to accounts given by Jim there were quite a few messenger services already in the Seattle area, some of which he had worked for in the past. TODAY Over time, UPS has become a leader in global supply chain management. At UPS, global distribution and logistics involves managing not only the movement of goods, but also the information and funds that move with those goods.

UPS continually gains wider access to various markets through acquisitions. The 1999 acquisition of Challenge Air made UPS the largest express and air cargo carrier in Latin America. Purchasing Menlo Worldwide Forwarding in 2004 added heavy air freight shipment capability, while the acquisition of Overnite in 2005 expanded the company's ground freight services in North America. Other recent acquisitions in the U.K. and Poland present new opportunities for growth in Europe. Over the past 100 years, UPS has become an expert in transformation, growing from a small messenger company to a leading provider of air, ocean, ground, and electronic services. Ever true to its humble origins, the company maintains its reputation for integrity, reliability, employee ownership, and customer service.

Technology Global Technology Infrastructure UPS Supply Chain Solutions combines a shared IT platform with a network of multi-client distribution centres located strategically across the globe. Our priority is to enhance your supply chain efficiency and provide you value.

Create differentiating value for your business by leveraging our global technology infrastructure and capabilities. Utilize information on the movement of goods as a strategic management tool to enhance the efficiency of your supply chain and gain a competitive advantage. Gain a clearer view into what's going on with your inbound and outbound goods any time of day. Prepare others in your company by proactively sharing automated reports. Staff up for an inbound surge instead of paying to have people on hand just in case. Know that our strategic relationships with industry-leading vendors ensure the level of support necessary to keep our internal applications and state-of-the-art infrastructure running uninterrupted. Innovative technology from UPS can help you be more responsive and more customer focused. UPS Data Centers Our technology data centers are world-class facilities that incorporate the latest advances in continuous availability, self-sufficiency, and disaster avoidance. Theyre designed to run 24 hours a day, seven days a week to ensure optimum availability. Operations staff monitor a state-of-the-art weather system, which results in a proactive approach when severe weather is threatening the area. It provide best-in-class:

Data centre excellence Disaster recovery programs Insurance coverage CPU/ operating system security Network, application and virus security

24 x 7 system support coverage and maintenance

Our technology support includes:

Multilingual Call Centre Support Private network Full 24 X 7 Operations Redundant Data Centres Self-sustainability

Facilities Offshore facilities: Ups has wide network of operations over 200 countries. It has a offshore facility which serves a hub for the goods flow in to the system to other places mostly developing countries like asia waive import tax if to much good is exported. Source facilities: - They have the state of the art of facilities which can feed the global network easily. It is has an area one million square foot which is equal to 80 football fields, and a combination of factory and an airport. It is called as WORLDPORT has a capability of handling 15 million transactions per day. It is main hub which facilities scheduling of planes, delivery trucks, and weather forecasting and route shipment etc., all done here at the main information centre which houses 600 employees. The source facilities employees 9000(for night shift alone) workers and works around the clock to meet the demand placed by the customers (on time delivery) which located in kentucky USA. It mostly employees student to get benefit from night shifts and part time jobs. Today 75% of the workers are students .

Server facilities:- This facilities is located world wide but most of them present in USA. It serves as a gate way where goods flow through it to the cutommers. It leads to growth and development to the company . A unquie feature of this facilities that it is always located near a airport it is one of their strategic decision to facilitate faster transport in short time window. Inventory Systems That Tighten the Loop The depth of our knowledge and the breadth of our resources can make you confident that nothing is left to chance. Inventory and data security stays tight. Billing is timely and accurate. UPS technology integrated into your existing IT system enhances your capabilities. For example, get frequent snapshots of warehouse movements; track serial numbers or expiration dates; upload distribution mailing lists; or confirm shipments. Some of the inventory management services we provide are:

Inventory control Inventory visibility Unique inventory storage environments Data and physical security Reporting, measurement, and compliance

FTZ (Foreign Trade Zone) and bonded Information Electronic Commercial Invoices Speed Data to Customs UPS Paperless Invoice is an industry first that eliminates the need for paper commercial invoices by integrating order and shipment processing, transmitting commercial invoice data to enable clearance by customs offices across the globe. You can easily manage your paperless shipping lane preferences on a per-shipment basis, or by shipping lane, to gain even more flexibility. All you have to do is enter shipment commodity details into your UPS shipping system. The information is then available electronically and used to clear your

shipment through customs. With this electronic transmission, shipment processing for package or air freight can begin earlier, enabling timely customs clearance. UPS Paperless Invoice works seamlessly with all current UPS shipping systems. There is no need for additional software. Any company, regardless of size or industry segment, can use UPS Paperless Invoice free of charge.

Improved Shipping Visibility Your ability to focus on the big picture is what keeps you ahead of the competition. With help from Quantum View Manage, you can anticipate and resolve problems in the shipping room and beyond. Imports, exports, multi-modal shipment methods--you have insight into them all with Quantum View Manage. You'll also appreciate the portability of Quantum View notifications, as e-mails detailing critical shipment status can be sent to you and your customers at intervals that you decide upon. Inform Customers With the convenience of automated e-mail, you can immediately inform your customers of exceptions or changes in scheduling information--you save time, cut costs and improve your customer service. Get Started Quantum View Manage is free and available to customers with a UPS account. To gain access to Quantum View Manage, contact your UPS Sales Representative or UPS directly. Key Capabilities If you have a daily collections or ship at least 25 packages per week, WorldShip gives you access to our full portfolio of shipping services. Print labels, ship documents, and track your shipments with this Windows-based software, available in 20 languages. Ship to over 200 countries and territories from over 130 origins around the world.

From package to LTL and air freight, you can process shipments easily, respond to customers faster, and reduce costly errors with WorldShip. Sourcing Ups decides who does operation like transportation, storage, management of goods, information exchange well most of the operations are done by the company without any outsourcing done. Ups has agreement with 500 companies for logisitics support . Major players like Motorola, general electrical , Bentley automotives which outsources their moving activities to Ups UPS Supply Chain Solutions understands the movement of materials from your suppliers, vendors, and customers. No matter what type of products or markets you serve, we have the experience and expertise. Some of the services we provide to our clients include:

Import/Export Small parcel shipping Cross docking Facilities to accommodate healthcare, high-tech, retail, or direct-toconsumer distribution Contract (dedicated) and multi-client facilities Best-in-class technology Comprehensive value-added services

Transportation: Ups has a world wide transportation network comprising of 219 boeing 747 airplanes 90,000 delivery trucks Apart from this trailer trucks, water vessel, delivery vans. Transportation can take any forms but considering the responsiveness and effectiveness of the given

scenario, the company choose faster or normal delivery according the cost of transportation is incurred. Supply Chain Maturity and Performance UPS has the brand, technology, and financial strength to provide the performance you expect from a supply chain provider. UPS-Supply Chain Solutions helps you to:

Improve warehouse inventory accuracy Reduce labour intensive procedures Centralise control of inventory across multiple facilities

Honours

UPS Supply Chain Solutions was rated No. 1 in Inbound Logistics annual "Top 10 3PL Excellence Awards" Survey Transport Topics ranked UPS Supply Chain Solutions the No. 1 Third-Party Logistics Provider UPS Supply Chain Solutions was named "Best in Breed" by Consumer Goods Technology magazine

Supply chain strategy

Introduction supply chain strategy really is broader; it defines how the supply chain should operate in order to compete. Supply chain strategy is an iterative process that evaluates the cost benefit trade-offs of operational components. Business strategy involves leveraging the core competencies of the organization to achieve a defined high-level goal or objective. It also includes the analytic and decision-making process surrounding what to offer (e.g., products and services), when to offer (timing, business cycles, etc), and where to offer (e.g., markets and segments) as a competitive plan. While the business strategy constitutes the overall direction that an organization wishes to go, the supply chain strategy constitutes the actual operations of that organization and the extended supply chain to meet a specific supply chain objective.

Another reason for having a supply chain strategy is to establish how you work with your supply chain partners, including suppliers, distributors, customers, and even your customers customers. As the marketplace becomes more competitive, it is critical to reinforce existing relationships and work together. And for all these reasons, a well executed supply chain strategy results in value creation for the organization. Developing a Supply Chain Strategy Understand the Business Strategy The first step is for supply chain executives to clearly understand how the enterprise chooses to compete. This is important not only for the obvious reason of working off the same play book, but also for the reason that it forces the supply chain operation to see itself as a customer facing entity serving the competitive goals of the enterprisenot merely an operational department. Supply chain strategy is not simply a linear derivative of the business strategy. At best, supply chain strategy can be the enabler of the business strategy. If the business strategy is to be the low cost provider, the supply chain strategy should support this. And just like when developing a business strategy, look to your core competencies, focus, and means of differentiation when developing a supply chain strategy. Assess the Extended Supply Chain The next step is to conduct a detailed, realistic assessment of the capabilities that exist within the organization and even the extended supply chain. Begin by closely scrutinizing your organizations assets and evaluate how well they support the strategy. Old machinery and disparate systems may mean high operational overhead and costly process inefficiencies and redundancies clearly not supportive of a low cost provider strategy. A formal supply chain assessment by a non-biased outside party may assist you in better understanding your operational strengths and opportunities for improvement. Look for a firm that can provide you with operational benchmarks both inside and outside of your industry in order to gauge core competencies. Once the assessment is complete, assemble a team to review and prioritize recommendations, validate the opportunities, define the risks, and the requirements for implementation Develop an Implementation Plan From this critical work emerges the go forward supply chain strategy directly tied to the business strategy, highly specific as to enablers and metrics, and with a

defined set of implementation requirements and contingencies. The development of an implementation plan should include activities and tasks, roles, responsibilities, a corresponding timeline, and performance metrics. Cooperate and Collaborate with Your Partners Throughout the development process remember to include your supply chain partners. While you dont necessary need to divulge the full details of your strategy, you can certainly communicate how you would like to do business. Ideally, seek out mutual goals that both organizations can execute on. Not only will you be one step closer to realizing your supply chain strategy, you will learn more about the companies that you do business with Outsource Where Appropriate Part of developing a supply chain strategy includes evaluating opportunities to outsource areas that are not your core competency. If someone else can do it cheaper, it may be worth outsourcing not only to drive down costs, but also to focus more resources on the core competencies your organization does well. Organization Challenges The company and its organizational culture play a key role in developing and executing a supply chain strategy. The following are some common organizational challenges found in many companies: Lack of ownership many supply chain processes and value levers do not have an owner in the traditional sense Tower of Babel problem most organizations across the enterprise do not speak a common supply chain language Organizational focus some managers are functional or process oriented and do not understand the value levers multiple drivers model Extending the Supply Chain most supply chain initiatives involve external parties (trading partners) which makes strong collaboration a requirement
A supply chain

Case study:Optimized Routing Steers Delivery Fleet to Major Savings A $500 million company that manufactures and delivers consumable

product throughout the United States was challenged by seasonal peaks in demand. The company asked UPS Supply Chain Solutions consulting services team to design an efficient model to expand the delivery capacity of the fleet. Client Challenge The company serves customers throughout the United States with a fleet of more than 2,000 drivers and trucks, divided into approximately 90 branches. The delivery service normally operates Monday to Friday from 9 a.m. to 5 p.m. During four months each year, however, the demand for the product doubles. To keep pace, the company accrued high overtime expenses for drivers. Aiming to better utilize the existing truck fleet and avoid excessive overtime, the company considered hiring more staff and extending the operating hours into the evenings and weekends. The company called on UPS Supply Chain Solutions to analyze the operations of the delivery fleet and determine the best way to increase its capacity. The UPS Supply Chain Solutions team came with in-depth experience of the most advanced methods and technology for optimizing delivery systems.

Our Solution The analysts of UPS Supply Chain Solutions began by joining drivers on their shifts. While in the field, the analysts recorded each drivers routing and mileage data on hand-held GPS devices and got first-hand knowledge of the time needed to deliver the product. The analysts noted time differences based on the amount of product delivered and the variations in the type of customers, such as a small business compared to a large corporation, or an urban destination compared to a rural one.