DERIN DUTCHOVER

(480) 388-9609 derin.dutchover@gmail.com

~ 20+ Years of Diverse, Successful Management and Sales Experience ~ ~ Proficient in Project Management, Program Development, Strategic Operations and Personnel Supervision ~

MANAGEMENT AND SALES EXECUTIVE

More than 20 years of experience in the security industry. Solution-oriented and versatile management professional with extensive experience in strategic environments. Documented success in the implementation of improved programs, training/cross-training of personnel, and increasing productivity thorough innovation and adherence to quality standards. Skilled communicator accustomed to cross-functional coordination and procedural documentation. Proven ability to work successfully with diverse individuals to achieve corporate goals and meet targets on time and within budget. KEY COMPETENCIES

Operations Management Project Management Budgeting/Forecasting Information Analysis

Personnel Supervision Visionary Outlook Quality Control Motivation/Training

Team Building Sales/Marketing Problem Resolution Relationship Building

QUALIFICATIONS SUMMARY

Manage personnel effectively concentrating on high quality standards, timeliness and safety. Demonstrated management abilities in multiple operations segments. Provide inspirational team leadership that increases morale and raises performance and productivity levels. Recognized for sales excellence on many occasions; excellent communications and interpersonal skills. Proficient in analysis of markets, targeting areas of highest returns and developing strategies to meet goals. Drive business growth through aggressive sales initiatives that result in increased revenue growth. Establish high-profit accounts with extreme retention levels and client loyalty. Identify and manage strategic relationships to leverage significant long-term business opportunities. Effectively convey intricate marketing and sales presentations. Successful interaction with numerous decision makers at all levels of business operations. Enthusiastic individual with excellent work ethic. Solid skills in consultative selling and solution selling. Proven success in complete spectrum of sales cycle. Skilled in account strategy, proposals, presentations, contract negotiations, and account management. Ensure customer service and satisfaction is afforded highest attention and priority.

PROFESSIONAL EXPERIENCE
Securitas Security Services USA, Inc. Area Vice President, Arizona March 2011 March 2012 Held full P&L responsibility for Arizona operations. Directed area with 50,000 billable weekly hours, $43 million in annual sales, eight Branches, 1,800 officers. Restructured operations and HR staff to increase operational efficiencies; reduced unbilled costs grew profits. Structured vendor agreements to optimized cost effectiveness, resulting in a 30% cost reduction. Increased profits by 5.6% of a failing operation that was not projected to obtain positive year over year results.

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Vice President of Sales, Rocky Mountain Region March 2003 March 2011 Revised region structure to focus on key markets in 11 state area. Staff of five Business Development Managers and one Coordinator. Established Branch Managers Sales Training and Incentive programs. AchieveGlobal Instructor; Professional Selling Skills, Professional Prospecting Skills, Professional Negotiation Skills. Mitigated risk and increased profitability through contract negotiation. Consistently produced above goal in revenue and profitability. Participated in company pricing pro forma and proposal program development. Annual sales from $20 to $31 million Received four GoldClub Awards, 2004, 2005, 2007 and 2009. Business Development Manager, Nevada April 1996 March 2003 Average weekly activity; 100 plus calls, eight meetings, 12 new prospects, three proposals and one sale. Multi-year top 10 ranking of 100 plus Business Development Managers organization. Average annual sales; $4 million. Cultivated untapped markets and service offerings. Participated in Company Client Relationship Management development. Achieved two GoldClub awards: 2001 128% of goal and 2002 135% of goal. Branch Manager, Reno, Nevada Increased portfolio from 1,500 HPW to 4,600 HPW.

January 1993 April 1996

Obtained 24% Contribution Margin and established quality service reputation in Northern Nevada. Gained market presents in Mining Industry
August 1990 January 1993

Security Officer, Field Supervisor and Scheduling Manager

CERTIFICATIONS
AchieveGlobal: Approved Instructor, Professional Selling Skills, Professional Negotiation Skills, Professional Prospecting Skills, Professional Coaching Skills, Bridging Strategies to Outcomes

MILITARY SERVICE
United States Marine Corps, Honorable Discharge

LICENSES
Arizona DPS Security Guard Agency Qualifying Party Arizona DPS Armed Security Guard License

AFFILIATIONS
ASIS International InfraGard Arizona Private Security Professionals Association Building Owners and Managers Association (BOMA) Community Association Institute (CAI)

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