RAHUL GUPTA

Rahul_gupta0608@yahoo.com Phone: (+91)9871878952 WZ 26A Tihar, Ajay Enclave, New Delhi 11018
Objective To secure a position with a company that will allow me to excel my carrier in the Hospitality industry to gain a prominent position in the organization that seeks to develop its employees.

Professional Experience

ITC THE MAURYA, The Luxury Collection (Managed By ITC Group) Presently working as a Presidential Butler ( June 2010 till Present ) Served the following personalities as a personal butler H.E. Barak H. Obama ( President United States Of America ) H.E. Milan Stech ( President Czeck Republic) H.E. Islam Karimov ( President of Uzbekistan) H.E. karjai ( President of Afganistan) H.E. Thein Sein ( President of Myanmar) H.E. Amadou Toumani Toure ( President of Mali ) H.E. Anote Tong ( President Of Kiribati) H.E. Rajpaksha ( President Of Sri Lanka ) H.E Dmitry Medvedev ( President Of Russia ) H.E. John Key ( Prime Minister Of New Zealand ) H.E. Prince Alois ( Prince of Liechtienstien) H.E. Taib Fassi Fihri ( Foreign Minister Morocco) H.E. Markos Kyprianou ( Foreign Minister Cyprus) H.E. Radoslaw Sikorski ( Foreign Minister Polland ) Mr. Michael Duke ( Chief Executive Officer Wall mart ) Mr. Bharat Goyal ( owner ITC Park Shereton Chennai) Mr. yoon Hyun Jung ( Chairman Korean Bank) Mr. Thomas Leosche ( Managing Director Leosche Group of Company) Mr. Naresh Goyal ( Chairman Jet Airways) MR Vir Sanghvi ( Advisory Editorial Director Hindustan Times) Mr. Vasant Prabhu ( Vice Chairman Starwood Hotels And Resorts ) Mr. Subroto Roy ( Chairman Sahara India ) Mr. Pawan Munjal ( M.D& C.E.O Hero Motocop ) Mr. N. Srinivasan ( President BCCI ) And Various Other Personalities also.

CDR in specialty restaurant DUMPUKHT ( Jan. 2010 May 2010 ) Taking order Serving of food to guest and clearance Interacting with guest to fulfill their needs and also to know guest likes and dislikes Resolving guest complaints about food and service Banquet service

Lodi The Garden Restaurant (Managed By Sewara Hospitality And Development) Assistant Steward 1

(July 2009 Dec.2010)

Education

Oder taking Food pick up Guest handling Buffet service

Diploma in Advance Program in Hospitality Management Educational Institute of American Hotel and Lodging Association (April 2007-Aug. 2008) Certificate in Managing Front Office Operation Certificate in Food and Beverage Service Operations Certificate in Kitchen and Production Operations Certificate in Housekeeping Management Certificate in Human Resource Management Diploma in Hospitality Management College of Hospitality and tourism, Rai Foundation

( Aug.2006 June 2009)

Languages

English Hindi

Internships

Lodi- The Garden Restaurant, New Delhi Department:Cross Training in all major departments

(Dec.2008-June 2009)

Strenths & Sk

I am a part of Dedicated Butlers Team, responsible for all arivals of The Grand Presidential Suite named Chanakya Suite, Three Presidential Suites named Chandragupta Suite, Ashoka Suite & Empress Suite & Three Luxury

Suites named Nalanda Suite, Magesthenese Suite & Faihan Suite.

I do take care of VVIPs in all these suites in entire their stay for 24 by 7.

I am a One Point Contact for the Guests & fulfill all their requirements including all meal orders, reservation for any restaurents either in the hotel or outside, all laundry services, shopping facility, City tour, Flight tickets, Airport Pick-up/ Drop & many more.

In case of no VIP arrival I am a part of Butler Service Department & Take the orders of the guests on Control Desk & handle the shift by fulfilling all the checklists of the In-house guests on daily basis.

On a rotational basis I serve the guests in The VIP Lounge named Upper Crust in Happy Hours & after that take the all Liqour Inventory on daily basis.

I am also a part of A.E.T (Area Effectiveness Team) in hotel & also pay my full attention towards the G.D.B (Guest Delight Bank) which maintaines regularly.

References

Available upon request