SkillSoft Catalog April 2012 Localized

COURSE DIRECTORY
APRIL 2012
SkillSoft provides comprehensive e-learning content and technology products for business and IT professionals. SkillSofts multimodal learning solutions enhance the speed and effectiveness of formal and informal learning and integrate SkillSofts in-depth
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information visit www.skillsoft.com.
SPANISH
LANGUAGES TABLE OF CONTENTS
GERMAN ............................................................... 3
ITALIAN .............................................................. 16
EUROPEAN SPANISH........................................ 22
JAPANESE ........................................................... 29
BRAZILIAN PORTUGUESE .............................. 37
GREEK ................................................................. 42
FRENCH ............................................................... 44
DUTCH ................................................................. 61
LATIN AMERICAN SPANISH .......................... 64
CANADIAN FRENCH ........................................ 72
POLISH................................................................. 74
CHINESE MANDARIN ....................................... 81
UK ENGLISH ....................................................... 89
KOREAN .............................................................. 93
CHINESE TRADITIONAL.................................. 95
CHINESE CANTONESE ................................... 102
TURKISH ........................................................... 106
RUSSIAN ........................................................... 111
INDIAN ENGLISH ............................................ 117
HINDI ................................................................. 121
SPANISH ............................................................ 124
www.skillsoft.com
2011 SkillSoft Ireland Limited Information subject to change.
SPANISH
GERMAN
SKILLSOFT LEADERSHIP ADVANTAGE 2.0

LEGAL COMPLIANCE
ECDL (GER & SWI)
ENVIRONMENTAL, SAFETY & HEALTH AND
TRANSPORTATION COURSEWARE
BUSINESS SKILLS COURSEWARE
DESKTOP SKILLS COURSEWARE
IT SKILLS COURSEWARE
www.skillsoft.com
GERMAN
Managementwerkzeuge in Six Sigma-Projekten oper_06_a03_bs_de
Einsatz der Six Sigma-Analysewerkzeuge und
-Metriken fr Projektentscheidungen ........... oper_06_a04_bs_de
LEGAL COMPLIANCE COURSEWARE

COMPLIANCE
HR Compliance
Einfhrung in Six Sigma ............................. oper_10_a01_bs_de
Der Foreign Corrupt Practices Act der USA ..lchr_01_a27_lc_de

Datenschutz und Datensicherheit in der EU ..lchr_01_a33_lc_de
Der Bribery Act 2010 ....................................lchr_01_a30_lc_de

COMPLIANCE
The Foundations of Six Sigma
Six Sigma Black Belt (2007 BOK): Define

Stimme des Kunden (Voice of the Customer VOC) in Six Sigma ...................................... oper_14_a01_bs_de
Six Sigma Foundations

Einfhrung in Six Sigma ...........................................OPERB131
HR Compliance
BUSINESS STRATEGY AND

OPERATIONS
Der Foreign Corrupt Practices Act der USA ..lchr_01_a27_lc_de

Datenschutz und Datensicherheit in der EU ..lchr_01_a33_lc_de
STRATEGIC PLANNING CURRICULUM
Der Bribery Act 2010 ....................................lchr_01_a30_lc_de
ENVIRONMENTAL, SAFETY & HEALTH

AND TRANSPORTATION COURSEWARE
ENVIRONMENTAL, SAFETY & HEALTH,
AND TRANSPORTATION
Chancen durch Globalisierung ....................._pc_ch_lach019_de
Moving From an Operational Manager to a

Strategic Thinker
Safety and Health
Auf Kernkompetenzen besinnen ................... _pc_bi_lsbi014_de
Computerergonomie ................................................... SAHB412
Wettbewerbsbewusstsein und -strategien ....._pc_ch_lach022_de
Brandschutz und Sicherheit ........................................ SAHB427
Als Fhrungskraft das Unternehmen

reprsentieren ................................................. _pc_bi_lsbi005_de
Erste Hilfe -- Grundlagen ........................................... SAHB429

Office Safety ............................................................... SAHB458

OPERATIONS
Bewusstsein fr Sicherheit am Arbeitsplatz ............... SAHB487

OPERATIONS
OPERATIONS CURRICULUM - GERMAN
The Fundamentals of Globalization
MARKETING CURRICULUM
Competitive Marketing Strategies

Wettbewerbsfhigkeit durch Kollaborationen
erhhen .......................................................... _pc_ch_lsch006_de
Six Sigma Green Belt: Six Sigma and the

Organization
FINANCE, HUMAN RESOURCES AND

ADMINISTRATION
Six Sigma und Lean in Unternehmen .......... oper_05_a01_bs_de

Design for Six Sigma im Unternehmen ....... oper_05_a02_bs_de
KAUFMNNISCHE ANGESTELLTE
Six Sigma Green Belt: Define
Prozesse und Kundenanalyse in Six
Sigma-Projekten ........................................... oper_06_a01_bs_de
Six Sigma: Projekte und Teams in Grundzgen oper_06_a02_bs_de
Grundlagen fr kaufmnnische Angestellte

Grundlagen fr kaufmnnische Angestellte:
Vertreten des Vorgesetzten............................... ad_01_a01_bs_de
www.skillsoft.com
GERMAN
Allgemeine Verwaltungsaufgaben ................... ad_01_a02_bs_de

Optimieren der Beziehung zu Ihrem
Vorgesetzten .................................................... ad_01_a03_bs_de
Hohe Mitarbeiterfluktuation verhindern ...... _pc_bi_mgbi008_de

Den Fachkrftemangel berwinden .............. _pc_ch_lsch007_de

Zeigen Sie sich von Ihrer besten Seite ............. ad_01_a05_bs_de
MANAGEMENT AND LEADERSHIP

Interaktion mit anderen .................................... ad_01_a04_bs_de

ADMINISTRATION
MANAGEMENT
FINANZEN
Grundlagen Finanzen
Cashflowmanagement ..................................... fin_01_a03_bs_de

Finanzberichte ................................................ fin_01_a04_bs_de
Grundlagen Rechnungswesen
Grundprinzipien und Rahmenkonzept der
Rechnungslegung............................................. fin_03_a01_bs_de
Bilanzgleichung und Finanzberichte ............... fin_03_a02_bs_de
Leistungsschwacher Mitarbeiter - Was nun? _pc_bi_hrbi010_de
Geschftsvorflle und die Bcher der

Buchfhrung .................................................... fin_03_a04_bs_de
Die Gewinn- und Verlustrechnung ................. fin_03_a06_bs_de

ADMINISTRATION
LEHRPLAN PERSONALWESEN
Umgang mit Diversitt ................................ _pc_ch_lach015_de
Den Vernderungsprozess zur Untersttzung der

Mitarbeiter nutzen
Mitarbeiter in den Unternehmenswandel
einbinden ........................................................ _pc_bi_lsbi011_de
Erfolgreiches Delegieren
Aufgaben angemessen delegieren ............... _pc_bi_mgbi007_de
Mitarbeiterentwicklung durch Delegation ...._pc_ch_lach017_de
Leistungsbeurteilung
Sich auf eine Leistungsbeurteilung
vorbereiten..................................................... _pc_bi_pfbi017_de
Umgang mit Diversitt am Arbeitsplatz

Diversitt am Arbeitsplatz verstehen ............ _pc_bi_hrbi002_de
Umgang mit problematischem

Leistungsverhalten
Leistungsmanagement .................................._pc_ch_lach002_de
Buchungszyklus und Periodenabgrenzung ..... fin_03_a03_bs_de
Probebilanz und Abgrenzungsbuchungen ....... fin_03_a05_bs_de
Fortgeschrittene Managementkompetenzen
Flexibilitt bei Fhrungskrften frdern ...... _pc_bi_mgbi013_de
Finanzen Grundlagen fr Nicht-Finanzexperten

Den Nutzen immaterieller Vermgenswerte
erkennen ........................................................ _pc_bi_fabi007_de
Fhren von Leistungstrgern

Leistungstrger zu fhren, ist einfach ...
oder? .............................................................. _pc_bi_hrbi013_de
Grundlagen der Finanzplanung ....................... fin_01_a02_bs_de
Grundlagen des Krisenmanagements im

Unternehmen
In einer Krisensituation Verantwortung
bernehmen ..................................................._pc_ch_lach007_de
Die Prinzipien der Finanzplanung .................. fin_01_a01_bs_de
Strategien zur Mitarbeitergewinnung und bindung
Change Management III
Erfolgreich Personal einstellen und interviewen
Change-Management: Positive Untersttzung

fr den Wandel ........................................... mgmt_13_a02_bs_de
Strategische Denker einstellen ..................... _pc_ch_lach011_de
Change-Management: Umgang mit Widerstand

gegen den Wandel ...................................... mgmt_13_a03_bs_de
www.skillsoft.com
GERMAN
Change-Management: Organisatorischen Wandel
strken ........................................................ mgmt_13_a04_bs_de
Dashboard oder Scorecard? ......................... _pc_bi_mgbi012_de
Mitarbeiter in den Unternehmenswandel

einbinden ........................................................ _pc_bi_lsbi011_de
Eine umsetzungsorientierte
Unternehmenskultur frdern .......................... _pc_bi_lsbi008_de
Business Coaching
Business Coaching: Die Anwendung

verschiedener Coachingstile ....................... mgmt_14_a04_bs_de
Eine alternde Belegschaft fhren ................. _pc_bi_mgbi005_de
Business Coaching: Vorbereitung auf das

Coaching ..................................................... mgmt_14_a01_bs_de
Coaching ...................................................... _pc_ch_lach024_de
Nachfolgeplanung und Managementprogramme _pc_ch_lsch004_de
Grundlagen Leadership
Grundlagen Leadership: Motivieren von
Mitarbeitern ................................................... lead_05_a01_bs_de
Effektives Coaching ....................................... _pc_bi_lsbi018_de
Grundlagen Leadership: Vermitteln der Vision lead_05_a02_bs_de
Grundlagen Management
Grundlagen Leadership: Strkung Ihres

Einflusses als Fhrungskraft.......................... lead_05_a03_bs_de
Grundlagen Management: Mitarbeiterfhrung mgmt_15_a01_bs_de
Grundlagen Leadership: Leiten der

Geschftsausbung ........................................ lead_05_a05_bs_de
Grundlagen Management: Delegieren ....... mgmt_15_a02_bs_de

Grundlagen Management: Entwicklung Ihrer
Mitarbeiter .................................................. mgmt_15_a03_bs_de
Grundlagen Leadership: Lenken von Innovation lead_05_a06_bs_de
Grundlagen Management: Umgang mit

schwierigen Mitarbeitern ............................ mgmt_15_a04_bs_de
Grundlagen Leadership: Erfolgreiches Fhren

durch Vernderungen .................................... lead_05_a07_bs_de
Grundlagen Management: Fhren eines

heterogenen Teams ..................................... mgmt_15_a05_bs_de
Grundlagen Leadership: Erstellen eines

persnlichen Entwicklungsplans fr
Fhrungskrfte .............................................. lead_05_a08_bs_de
Grundlagen Management: Fairer Umgang mit

Mitarbeitern ................................................ mgmt_15_a06_bs_de
Grundlagen Leadership: Leiten durch

emotionale Intelligenz ................................... lead_05_a04_bs_de
Grundlagen Management: Frsorglicher Umgang

mit Mitarbeitern .......................................... mgmt_15_a07_bs_de
Eine Umsetzungskultur im Unternehmen frdern _pc_ch_lach001_de

Fhren im Wandel ........................................_pc_ch_lach004_de
Faires Management ..................................... _pc_bi_mgbi016_de
Die Fhrungskraft als Motivator .................._pc_ch_lach008_de

Innovationsprozesse leiten ............................_pc_ch_lach010_de
Grundlagen Talentmanagement
Die emotional intelligente Fhrungskraft ....._pc_ch_lach014_de

Talentmanagement: Grundlagen ................ mgmt_18_a01_bs_de
Eine gemeinsame Zukunftsvision kommunizieren _pc_bi_lsbi001_de
Talentmanagement: Planung ...................... mgmt_18_a02_bs_de
Teams im Wandel fhren .............................. _pc_bi_lsbi003_de
Talentmanagement: Talentgewinnung ....... mgmt_18_a03_bs_de
Als Fhrungskraft Risiken eingehen ............. _pc_bi_lsbi006_de
Talentmanagement: Weiterentwicklung und

Motivation talentierter Mitarbeiter ............. mgmt_18_a04_bs_de
Gesucht: Innovative Fhrungskrfte .............. _pc_bi_lsbi013_de
Talentmanagement: Talente an das Unternehmen

binden ......................................................... mgmt_18_a05_bs_de
PROFESSIONAL EFFECTIVENESS
Talente gewinnen und an das Unternehmen

binden ........................................................... _pc_ch_lach021_de
KOMMUNIKATION

LEADERSHIP
Erfolgreich Planen fr die Geschftsumgebung

Nachfolgeplanung ......................................... _pc_bi_lsbi002_de
Business Coaching: Die Durchfhrung von

Coachingsitzungen...................................... mgmt_14_a02_bs_de
Fhrung der Arbeitsgenerationen

Digital Natives verstehen ............................ _pc_bi_mgbi014_de
Business Coaching: Aufbau der

Coachingbeziehung .................................... mgmt_14_a03_bs_de
Steuerung des Business
Change-Management: Wandel verstehen .. mgmt_13_a01_bs_de
Personalentwicklung .................................... _pc_ch_lach013_de
Effektives Zuhren
Zuhren und Verstehen .......................................... COMMB152
Verbesserte Zuhrfhigkeiten ................................. COMMB154
www.skillsoft.com
GERMAN
Effektives Nutzen von Feedback
Feedback geben: Ein Leitfaden fr Manager .......... COMMB525
Konflikte am Arbeitsplatz: Konflikte

erkennen und darauf eingehen ....................comm_22_a01_bs_de
Effektiver arbeiten (in Zusammenarbeit mit DDI)
Konflikte am Arbeitsplatz:
Konfliktlsungsstrategien ...........................comm_22_a02_bs_de
Zuhren und Verstehen ........................................... COMMB152
Mit Konfrontationen angemessen umgehen _pc_bi_mgbi009_de
Verbesserte Zuhrfhigkeiten ................................. COMMB154
Konflikte bewltigen ...................................._pc_ch_lach009_de
Die effektive Geschftsbesprechung
Besprechungen erfolgreich durchfhren ....... _pc_bi_pfbi018_de
Umgang mit schwierigen Menschen: Schwierige

Menschen erkennen ....................................comm_23_a01_bs_de
Mit Konfrontationen angemessen umgehen _pc_bi_mgbi009_de
Umgang mit schwierigen Menschen: Mit

aggressiven Menschen zusammenarbeiten .comm_23_a02_bs_de
Konflikte bewltigen ................................... _pc_ch_lach009_de

negativen Menschen zusammenarbeiten ....comm_23_a03_bs_de
Das gewnschte Ergebnis erzielen: Erfolgreich

Verhandeln

Aufschiebern zusammenarbeiten ................comm_23_a04_bs_de
manipulativen Menschen zusammenarbeitencomm_23_a05_bs_de
egoistischen Menschen zusammenarbeiten comm_23_a06_bs_de
Effektive Geschftsbeziehungen
Effektive Kundenbeziehungen .................. comm_12_a04_bs_de
E-Mail Etikette

Mikromanagern zusammenarbeiten............comm_23_a07_bs_de
Adressieren und Weiterleiten von E-Mails comm_17_a02_bs_de
Grundlagen des Verhandelns: Planen von

Verhandlungen ...........................................comm_24_a02_bs_de
Verwalten Ihrer E-Mails ........................... comm_17_a03_bs_de
Grundlagen des Verhandelns: Kommunizieren comm_24_a03_bs_de
Grundlagen Geschftstelefonate
Krpersprache in Verhandlungen wirksam

einsetzen ........................................................ _pc_bi_pfbi013_de
Erforderliche Kenntnisse fr professionell

gefhrte Telefongesprche ......................... comm_18_a01_bs_de
Zwischenmenschliche Kommunikation
Zwischenmenschliche Kommunikation:
Zugnglich sein.......................................... comm_21_a05_bs_de
Durchsetzungsstark kommunizieren .......... comm_21_a04_bs_de
Selbstbewusst kommunizieren ................... comm_21_a01_bs_de
Grundregeln des Zuhrens ......................... comm_21_a03_bs_de
Zwischenmenschliche Kommunikation: Planung
Ihrer Botschaft ........................................... comm_21_a02_bs_de
Grundlagen Verhandlungstechniken
Grundlagen des Verhandelns: Was versteht man
unter Verhandeln? ......................................comm_24_a01_bs_de
Wirksames Einsetzen von E-Mail und Instant

Messaging .................................................. comm_17_a01_bs_de
Grundlagen fr den Umgang mit schwierigen

Menschen
Konflikte im Berufsleben
Krpersprache in Verhandlungen wirksam

einsetzen ........................................................ _pc_bi_pfbi013_de
Konflikte am Arbeitsplatz
Grundlagen interkultureller Kommunikation

Kultur und ihr Einfluss auf die
Kommunikation ..........................................comm_26_a01_bs_de
Interkulturelle Kommunikation .................comm_26_a02_bs_de
Besser kommunizieren in interkulturellen
Beziehungen ...............................................comm_26_a03_bs_de
Mit einer interkulturellen Gruppe
kommunizieren .............................................. _pc_bi_pfbi020_de
DESKTOP COMPUTER SKILLS

MICROSOFT WINDOWS VISTA
www.skillsoft.com
GERMAN
Microsoft Windows Vista: New Features for End
Users
Windows Vista-Benutzerfreundlichkeit .................... 242954_DE

Windows Vista Sicherheit und
Leistungsverbesserungen ........................................... 242964_DE
Microsoft Windows Vista for the End User
SharePoint 2010 - Neue Funktionen fr

Endbenutzer................................................. mo_nspe_a01_dt_de
Webnavigation und Systemwartung mit Windows

Vista............................................................. mv_wveu_a03_it_de
Verwenden von SharePoint 2010 mit Office

2010............................................................. mo_ospe_a02_dt_de
Microsoft Office 2010: New Features
Verwalten von SharePoint 2010 Seiten und

Komponenten .............................................. mo_ospp_a02_dt_de
Neue Funktionen zur Kommunikation und

Zusammenarbeit in Office 2010 ................... mo_otnf_a02_dt_de
Microsoft Office 2010 New Features for Users

Migrating from Office 2003
Sicherheit und Business Intelligence in

SharePoint 2010 .......................................... mo_ospp_a03_dt_de
Anwendung grundlegender Datenformatierungen

in Excel 2010................................................ mo_bexl_a02_dt_de
Navigieren und Anpassen der Ansicht in Excel
2010.............................................................. mo_bexl_a03_dt_de
Outlook 2010 und Zusammenarbeit in Office

2010 ............................................................ mo_nfum_a02_dt_de
Daten verschieben und Arbeitsbltter ndern

Neue Funktionen in PowerPoint 2010,

Publisher 2010 und Access 2010 ................ mo_nfum_a03_dt_de
Speichern, Senden und Drucken von

Arbeitsmappen in Excel 2010 ...................... mo_bexl_a05_dt_de
Microsoft Office 2010: Beginning Word
Anwenden von bedingter Formatierung,

Tabellen und Sparklines in Excel 2010 ........ mo_bexl_a06_dt_de
Erste Schritte in Word 2010 ....................... mo_bwrd_a01_dt_de
berprfen und Schtzen von Inhalten in

Excel 2010.................................................... mo_bexl_a07_dt_de
Formatieren und Bearbeiten von Text in Word

2010 ............................................................ mo_bwrd_a02_dt_de
Anwenden grundlegender Formeln in Excel 2010 mo_bexl_a08_dt_de
Gestalten und Anordnen von Text in Word 2010 mo_bwrd_a03_dt_de
Verwenden einfacher Formeln und Funktionen

Navigieren in Word 2010 .......................... mo_bwrd_a04_dt_de

Strukturieren von Dokumenten in Word 2010 mo_bwrd_a05_dt_de
berprfen von Dokumenten in Word 2010 mo_bwrd_a06_dt_de
Einfgen von Standarddiagrammen in Excel

2010.............................................................. mo_bexl_a10_dt_de
Speichern, Freigeben und Drucken in Word

2010 ............................................................ mo_bwrd_a07_dt_de
Hinzufgen grafischer Elemente, Designs und

Formatvorlagen zu Arbeitsmappen in Excel 2010mo_bexl_a11_dt_de
Anpassen des Verhaltens und des Aussehens

von Word 2010 ........................................... mo_bwrd_a08_dt_de
Erstellen und Einfgen von Grafiken in Word
2010 ............................................................ mo_bwrd_a09_dt_de
Microsoft Office 2010: Beginning Excel

Erste Schritte in Excel 2010 ........................ mo_bexl_a01_dt_de
Word 2010, Excel 2010 und die neue

Benutzeroberflche von Office 2010 .......... mo_nfum_a01_dt_de
Microsoft SharePoint 2010 for Power Users

Verwalten von SharePoint 2010 Websites,
Listen und Bibliotheken .............................. mo_ospp_a01_dt_de
Neue Funktionen in Office 2010 .................. mo_otnf_a01_dt_de
Office 2010 Web Apps und neue Funktionen in

Publisher und Mobile.................................... mo_otnf_a03_dt_de
Microsoft SharePoint 2010: New Features for

Power Users
Microsoft SharePoint 2010: Neue Funktionen
fr Poweruser .............................................. mo_nspp_a01_dt_de

MICROSOFT OFFICE 2010
Microsoft SharePoint 2010 for End Users

Erste Schritte in SharePoint 2010 ............... mo_ospe_a01_dt_de
Erste Schritte mit Windows Vista ............... mv_wveu_a01_it_de

In Windows Vista mit Dateien und Programmen
arbeiten und drucken.................................... mv_wveu_a02_it_de
Microsoft SharePoint 2010: New Features for

End Users
Microsoft Office 2010: Beginning Outlook

Erste Schritte in Outlook 2010 .................... mo_bout_a01_dt_de
www.skillsoft.com
GERMAN
Verwalten von Unterhaltungen und
Organisieren von E-Mails in Outlook 2010 . mo_bout_a02_dt_de
Anpassen der Benutzeroberflche von Outlook

2010 und Verwalten von Konten .................. mo_aout_a02_dt_de
Verwalten von Anlagen, Grafiken, Signaturen

und automatischen Antworten in Outlook 2010mo_bout_a03_dt_de
Verwalten von E-Mails mit Regeln,

Automatischen Antworten und
Benachrichtigungen in Outlook 2010 ........... mo_aout_a03_dt_de
Den Kalender fr Termine, Ereignisse und

Besprechungen in Outlook 2010 verwenden mo_bout_a04_dt_de
Verwalten von Besprechungen und Anpassen des
Kalenders in Outlook 2010 .......................... mo_bout_a05_dt_de
Arbeiten mit Dateien und Ordnern und

Verwenden von Suche und RSS-Feeds in Outlook
2010.............................................................. mo_aout_a04_dt_de
Outlook 2010 Connector fr soziale Netzwerke

und Messaging ............................................. mo_bout_a06_dt_de
Datendateien, Archivierung und

Senden-Empfangen-Gruppen in Outlook 2010mo_aout_a05_dt_de
Arbeiten mit Kontakten in Outlook 2010 ... mo_bout_a07_dt_de
Implementieren von Sicherheitsmanahmen in

Outlook 2010 ................................................ mo_aout_a06_dt_de
Verwenden der Aufgaben-, Notizen- und

Journalfunktionen in Outlook 2010 ............. mo_bout_a08_dt_de
Microsoft Office 2010: Advanced Word

Verwenden von Designs, Wasserzeichen und
Schnellbausteinen in Word 2010 .................mo_awrd_a01_dt_de
Remotezugriff auf Exchange und Verwendung

von Formularen in Outlook 2010 ................. mo_aout_a07_dt_de
Erste Schritte in PowerPoint 2010 ............... mo_bppt_a01_dt_de
Inhaltsverzeichnisse, Funoten, Hyperlinks

und Textmarken in Word 2010 ....................mo_awrd_a02_dt_de
Verbessern des Erscheinungsbilds von

Prsentationen in PowerPoint 2010 .............. mo_bppt_a02_dt_de
Formulare, Felder und Seriendruck in Word

2010 .............................................................mo_awrd_a03_dt_de
Hinzufgen von Bildern zu Prsentationen in

PowerPoint 2010 .......................................... mo_bppt_a03_dt_de
Verwalten, Prfen und Wiederherstellen von

Dokumenten in Word 2010..........................mo_awrd_a04_dt_de
Multimedia und Animationen in PowerPoint

2010.............................................................. mo_bppt_a04_dt_de
Erstellen und Formatieren von Tabellen in

Word 2010 ...................................................mo_awrd_a05_dt_de
Bearbeiten von Tabellen in Word 2010 ......mo_awrd_a06_dt_de
Microsoft Office 2010: Advanced Excel

Anpassen visueller Elemente in Excel 2010 mo_aexl_a01_dt_de
Zusammenarbeit und Freigabe von

Prsentationen in PowerPoint 2010 .............. mo_appt_a02_dt_de
Anpassen der Arbeitsmappeneinstellungen, der

bedingten Formatierung und der Zahlenformate
in Excel 2010 ................................................ mo_aexl_a02_dt_de
Einfache Tabellen in Access 2010 erstellen mo_bacc_a02_dt_de

Datenbearbeitung und einfache Beziehungen in
Access 2010 ................................................ mo_bacc_a03_dt_de
Einfhrung in die Verwendung von Formularen
in Access 2010 ............................................ mo_bacc_a04_dt_de
berprfen von Daten und Formeln in Excel

2010 .............................................................. mo_aexl_a04_dt_de
ndern von einfachen Formularen in Access

2010............................................................. mo_bacc_a05_dt_de
Automatisieren von Aufgaben in Excel 2010

mithilfe von Makros ..................................... mo_aexl_a05_dt_de
Einfhrung in die Verwendung von Abfragen in

Access 2010 ................................................ mo_bacc_a06_dt_de
Datenauswertung mithilfe der

Was-wre-wenn-Analyse in Excel 2010 ....... mo_aexl_a06_dt_de
Einfhrung in die Verwendung von Berichten

in Access 2010 ............................................ mo_bacc_a07_dt_de
PivotTables und PivotCharts in Excel 2010 . mo_aexl_a07_dt_de
Microsoft Office 2010: Advanced Outlook

Formatieren von E-Mails und Konfigurieren
von Nachrichtenoptionen in Outlook 2010 ...mo_aout_a01_dt_de
Microsoft Office 2010: Beginning Access

Erste Schritte in Access 2010 ..................... mo_bacc_a01_dt_de
Organisieren von Daten und Objekten in Excel

2010 .............................................................. mo_aexl_a03_dt_de
PivotTable-Filter, Berechnungen und

PowerPivot in Excel 2010............................. mo_aexl_a08_dt_de
Microsoft Office 2010: Advanced PowerPoint

Verwenden von erweiterten Tools fr
Bildschirmprsentationen in PowerPoint 2010mo_appt_a01_dt_de
Einbetten von Diagrammen und Tabellen in

Word 2010 ...................................................mo_awrd_a07_dt_de
Microsoft Office 2010: Beginning PowerPoint
Microsoft Office 2010: Power User Excel

Gemeinsames Nutzen von Arbeitsmappen online
und im Netzwerk in Excel 2010 ................... mo_pexl_a01_dt_de
Onlinezusammenarbeit und Zusammenarbeit mit
anderen Office-Anwendungen in Excel 2010mo_pexl_a02_dt_de
www.skillsoft.com
GERMAN
Verwenden von Nachschlage-, Verweis-, Textund mathematischen Funktionen in Excel 2010mo_pexl_a03_dt_de
Erste Schritte mit Excel 2007 ..................... mo_bgex_a01_dt_de
Bearbeiten von Formeln und Verwenden von

Formularen in Excel 2010............................. mo_pexl_a04_dt_de
Tabellen und Daten formatieren und

bearbeiten .................................................... mo_bgex_a02_dt_de
Verwenden von Datenverbindungen,

Webabfragen, XML und Microsoft Query in
Excel 2010 .................................................... mo_pexl_a05_dt_de
berprfen und Drucken in Excel 2007 ..... mo_bgex_a03_dt_de

Formeln und Funktionen in Excel 2007 ..... mo_bgex_a04_dt_de
Excel 2007 Diagramme, Grafiken, Designs und
Formatvorlagen ........................................... mo_bgex_a06_dt_de

Microsoft Access 2007 und Microsoft

Publisher 2007 ........................................................... 239976_DE
Fortgeschrittene Datenverwaltung in Excel

2007............................................................. mo_adex_a02_dt_de
Fortgeschrittene Anpassung in Excel 2007 mo_adex_a03_dt_de
Erste Schritte in Word 2007 ....................... mo_bgwd_a01_dt_de

Bearbeiten von Texten und Abstzen in Word
2007 ............................................................ mo_bgwd_a02_dt_de
Arbeitsmappen in Excel 2007 schtzen und

freigeben ...................................................... mo_expu_a02_dt_de
Datenaustausch mit Excel 2007 .................. mo_expu_a03_dt_de
Hinzufgen von Grafiken zu Prsentationen in

PowerPoint 2007 ......................................... mo_bgpp_a02_dt_de
Multimedia und Animationen in Prsentationen
einfgen ....................................................... mo_bgpp_a03_dt_de
Drucken, Hilfe und automatische Formatierung

in Word 2007 .............................................. mo_bgwd_a04_dt_de
Tabellen, Diagramme und Grafiken in Word

2007 ............................................................ mo_adwd_a03_dt_de
Microsoft Office 2007: Word for the Power User

Erweiterte Datenbearbeitungsfunktionen in
Word 2007 .................................................. mo_wdpu_a01_dt_de
Erweiterte Dokumentfunktionen in Word 2007 mo_wdpu_a02_dt_de
Funktionen fr die Zusammenarbeit in Word
2007 ............................................................ mo_wdpu_a03_dt_de
10

Benutzerdefinierte Bildschirmprsentationen
in PowerPoint 2007 erstellen ....................... mo_adpp_a01_dt_de
Formatieren fr Fortgeschrittene in Word

2007 ............................................................ mo_adwd_a01_dt_de
Navigation und berprfung von Word 2007
Dokumenten fr Fortgeschrittene ............... mo_adwd_a02_dt_de

Erste Schritte mit PowerPoint 2007 ............ mo_bgpp_a01_dt_de
In Word 2007 Dokumente strukturieren,

bearbeiten, speichern und ffnen ................ mo_bgwd_a03_dt_de
Arbeiten mit Dokumenten in Word 2007 ... mo_bgwd_a05_dt_de
Microsoft Office 2007: Excel for the Power User

Daten in Excel 2007 analysieren ................ mo_expu_a01_dt_de
Freigabe und Zusammenarbeit in Microsoft

Office Enterprise 2007 ............................................... 240019_DE

Fortgeschrittene Formatierung in Excel 2007 mo_adex_a01_dt_de
Neue Benutzerfunktionen in Microsoft Office

2007 ........................................................................... 239866_DE
Microsoft Office Excel, PowerPoint, and
Outlook 2007 ............................................................. 239874_DE
In PowerPoint 2007 erstellte Prsentationen

verteilen ....................................................... mo_adpp_a02_dt_de

Erste Schritte mit Outlook 2007 .................. mo_bgol_a01_dt_de
E-Mail in Outlook 2007 formatieren und
verwalten ...................................................... mo_bgol_a02_dt_de
Verwendung des Kalenders in Outlook 2007 mo_bgol_a03_dt_de
Kontakte, Aufgaben und Notizen verwenden und
die Benutzeroberflche in Outlook 2007
anpassen ....................................................... mo_bgol_a04_dt_de
In Outlook 2007 Suchen durchfhren, Elemente
ausdrucken und mit RSS-Feeds arbeiten ...... mo_bgol_a05_dt_de
www.skillsoft.com
GERMAN
Dokumentfunktionen in Word 2003 fr

Fortgeschrittene ......................................................... 121072_DE
Anpassen von Outlook 2007 und Verwendung des

Journals ......................................................... mo_adol_a01_dt_de
Zusammenarbeitsfunktionen in Word 2003 ............. 113139_DE
Bearbeiten von Regeln, Benachrichtigungen

und Junk-E-Mail-Einstellungen in Outlook 2007mo_adol_a02_dt_de
In Outlook 2007 mit SharePoint, Kalender und

Formularen arbeiten ...................................... mo_adol_a03_dt_de
Grundlegende Features von Excel 2003 ................... 113187_DE
Diagramme und Multimediafunktionen in Excel

2003........................................................................... 119828_DE
Erste Schritte mit Access 2007 ................... mo_bgac_a01_dt_de

Grundlagen von Tabellen in Access 2007 .. mo_bgac_a02_dt_de
Formeln und Funktionen in Excel 2003 ................... 113221_DE
Grundlagen von Formularen in Access 2007 mo_bgac_a03_dt_de
Erweiterte Datenanalyse in Excel 2003 .................... 113309_DE
Microsoft Office Project Server 2007: Managing

Projects

Planen von Ereignissen, Terminen und

Besprechungen in Outlook 2003 ............................... 128880_DE
Microsoft Office 2003: Neue Funktionen fr

Endbenutzer ............................................................... 117529_DE
Microsoft Office 2003: Neue Anwendungen ............ 117531_DE

Arbeiten mit Abstzen und Text in Word 2003 ........ 124981_DE

Strukturieren, Bearbeiten, Speichern und
ffnen von Dokumenten in Word 2003 .................... 123383_DE

Anpassen von E-Mails, Ansichten,
E-Mail-Konten und der Navigation in Outlook
2003........................................................................... 131326_DE
Konfigurieren der Einstellungen fr Regeln,
Benachrichtigungen und Junk-E-Mails ..................... 113469_DE

Erstellen einfacher Prsentationen mit
PowerPoint 2003 ....................................................... 121838_DE
Folienlayout und -design in PowerPoint 2003 .......... 123164_DE
Formatierung in Word 2003 fr

Dokumentfunktionen in Word 2003 fr

MICROSOFT INTERNET EXPLORER 8
Funktionen zur Datenbearbeitung in Word 2003

fr Fortgeschrittene.................................................... 113114_DE
Verwenden von Tabellen, Diagrammen und
Grafiken in Word 2003 .............................................. 126789_DE
11
Verwenden von Aufgabenlisten, Kontaktlisten

und Notizen in Outlook 2003 .................................... 128881_DE

Erste Schritte mit Word 2003 ................................... 112997_DE

Senden und Empfangen von Nachrichten in
Outlook 2003 ............................................................. 113430_DE

Outlook-Benutzer ...................................................... 126060_DE

Vorbereiten von PowerPoint
2003-Prsentationen fr eine effektive
Bereitstellung ............................................................ 125830_DE
Initiierung von Projekten mit Project Server

2007 ............................................................ mo_psmp_a01_dt_de

Formatierung in Excel 2003 fr
Abfragen und Berichte in Access 2007 ....... mo_bgac_a04_dt_de
Microsoft Internet Explorer 8: End User

Internet Explorer 8: Grundlegende Funktionen id_mcie_a01_dt_de
Internet Explorer 8: Erweiterte Funktionen .. id_mcie_a02_dt_de
www.skillsoft.com
GERMAN
SOFTWARE DEVELOPMENT
LOTUS NOTES 8
MICROSOFT .NET SOFTWARE

DEVELOPMENT TOOLS
Lotus Notes 8: New Features for End Users

Lotus Notes 8: Neue Benutzerfunktionen ...... ia_lnnf_a01_dt_de
Microsoft .NET Framework 3.5 and Visual Studio

2008: First Look
Lotus Notes 8: End User
Einfhrung in .NET 3.5 und Visual Studio

2008................................................................. vs_vsfl_a01_it_de
Erste Schritte in Lotus Notes 8 und die

Anwendung von Mail ...................................... ia_lteu_a01_dt_de
Erstellung von Anwendungen fr .NET 3.5 mit

Visual Studio 2008 .......................................... vs_vsfl_a02_it_de
Planung von Terminen und Verwaltung von

Anwendungen .................................................. ia_lteu_a02_dt_de
OPERATING SYSTEMS AND SERVER

TECHNOLOGIES
Arbeit mit Instant Messaging, Kontakten und

Blogs................................................................ ia_lteu_a03_dt_de
Die Anwendung von Produktivittswerkzeugen
und der Zugriff auf Lotus Notes 8 von auen .. ia_lteu_a04_dt_de
VMWARE
Vmware Overview
Virtualisierung mit VMware: Ein berblick vi_vmwo_a01_it_de
MICROSOFT WINDOWS 7
berblick ber VMware Server .................. vi_vmwo_a03_it_de
Microsoft Windows 7: First Look for End Users

Microsoft Windows 7: Erster Einblick fr
Endanwender .............................................mw_mwfe_a01_dt_de
berblick ber VMware Desktop-Produkte vi_vmwo_a02_it_de

berblick ber VMware fr Rechenzentren vi_vmwo_a04_it_de
Microsoft Windows 7: End User
VMware Workstation 7: Erste Schritte mit

virtuellen Maschinen ...................................... vi_vmst_a01_it_de
Erste Schritte mit Windows 7 .................. mw_mweu_a01_dt_de
VMware Workstation 7: Die Verwaltung

virtueller Maschinen ....................................... vi_vmst_a02_it_de
Einrichten und Sichern von Windows 7 .. mw_mweu_a02_dt_de

Anpassen von Windows 7 ........................ mw_mweu_a03_dt_de

TECHNOLOGIES
MICROSOFT WINDOWS 7
ADOBE
Adobe Reader 9
Adobe Reader 9 ............................................. at_rean_a01_dt_de

SAP
Vmware Workstation
Overview of SAP for Project Teams
Microsoft Windows 7: First Look for IT

Professionals
Microsoft Windows 7: Erster Einblick fr
IT-Spezialisten ...........................................mw_mwfp_a01_it_de
Microsoft Windows 7: Configuration

Installieren, Aktualisieren und Migrieren
auf Windows 7 .......................................... mw_mwcg_a01_it_de
Bereitstellen von Windows 7 .................... mw_mwcg_a02_it_de
berblick ber die SAP-Lsungen ................ sa_ospt_a01_it_de
Konfigurieren von Hardware und Anwendungen

in Windows 7 ............................................ mw_mwcg_a03_it_de
SAP Business Suite 7 for End Users
Konfigurieren von Netzwerkverbindungen in

Windows 7 ................................................ mw_mwcg_a04_it_de
SAP Enterprise Resource Planning (ERP) .... sa_bseu_a01_dt_de
12
www.skillsoft.com
GERMAN
Konfigurieren des Ressourcenzugriffes in
Windows 7 ................................................. mw_mwcg_a05_it_de
Microsoft Windows Server 2008: Server

Administration
Konfigurieren mobiler Computer in Windows 7 mw_mwcg_a06_it_de

Planung einer Windows Server
2008-Bereitstellung ...................................... ws_wsad_a01_it_de
berwachen, Sichern und Wiederherstellen von

Windows 7-Systemen ................................ mw_mwcg_a07_it_de
Planung von Active Directory und

Gruppenrichtlinien fr Windows Server 2008ws_wsad_a02_it_de
Microsoft Windows 7: Enterprise Desktop

Administrator
Windows Server 2008 Verwaltung und

Delegierung .................................................. ws_wsad_a03_it_de
Dateiserververwaltung und
Datenbereitstellung in Windows Server 2008ws_wsad_a04_it_de
Planen der Bereitstellung fr Windows 7 . mw_mwda_a01_it_de

berprfen der Kompatibilitt von
Anwendungen fr Windows 7 ................... mw_mwda_a02_it_de
Windows Server 2008

Anwendungsserver-Verwaltung und
Anwendungsbereitstellung ........................... ws_wsad_a05_it_de
Erstellen eines Standardabbilds zur

Bereitstellung von Windows 7 ................... mw_mwda_a03_it_de
Verwenden von WDS und USMT zur
Windows Server 2008 Anwendungsserver und

-dienste ......................................................... ws_wsad_a06_it_de
Verwenden der Lite-Touch-Installation zur

Patchverwaltung und die Sicherung und

berwachung von Servern unter Windows Server
2008.............................................................. ws_wsad_a07_it_de
Verwenden der Zero-Touch-Installation zur

Zertifikatdienste, SANs und Hohe

Verfgbarkeit in Windows Server 2008 ....... ws_wsad_a08_it_de
Entwerfen der Clientkonfiguration fr

Windows 7 ................................................. mw_mwda_a07_it_de
Remotezugriff auf Windows-Netzwerke in

Windows Server 2008 .................................. ws_wsad_a09_it_de
Problembehandlung bei der

Clientkonfiguration fr Windows 7 ........... mw_mwda_a08_it_de
Entwerfen von Anwendungs- und
Updatebereitstellungen fr Windows 7 ...... mw_mwda_a09_it_de
Microsoft Windows 7: Enterprise Desktop

Support Technician
Sicherung und Wiederherstellung in Windows

Server 2008 .................................................. ws_wsad_a10_it_de
Planung von Namensauflsung und

IP-Adressierung in Microsoft Windows Server
2008............................................................. ws_mwse_a01_it_de
Identifizieren und Lsen von

Anwendungsproblemen in Windows 7 ....... mw_mwet_a01_it_de
Netzwerkzugriff in Microsoft Windows Server

2008............................................................. ws_mwse_a02_it_de
Verwalten und Warten von Clientsystemen in

Windows 7 .................................................. mw_mwet_a02_it_de
Anwendungszugriff und -verteilung unter

Windows Server 2008 ................................. ws_mwse_a03_it_de
Problembehandlung bei Anmeldung und

Ressourcenzugriff in Windows 7 ................ mw_mwet_a03_it_de
Microsoft Windows Server 2008: Enterprise

Administration
Lsen von Netzwerkproblemen in Windows 7 mw_mwet_a04_it_de
Server- und Anwendungsvirtualisierung in

Microsoft Windows Server 2008 ................. ws_mwse_a04_it_de
Problembehandlung bei IE8- und

Verschlsselungsproblemen in Windows 7 mw_mwet_a05_it_de
Entwurf der Active Directory-Infrastruktur

unter Microsoft Windows Server 2008........ ws_mwse_a05_it_de
Schutz vor Malware und Sicherheitslcken in

Windows 7 .................................................. mw_mwet_a06_it_de
Active Directory-Verwaltung in Microsoft


TECHNOLOGIES
Vorhandene Infrastrukturen und

Bereitstellung von Zweigstellen in Microsoft
MICROSOFT WINDOWS SERVER 2008
Die Zertifikatdienste-Infrastruktur in
Microsoft Windows Server 2008 ................. ws_mwse_a08_it_de
Microsoft Windows Server 2008 New Features
Softwareupdates und Compliance Management in

Einfhrung in Windows Server 2008 ............ ws_wsfl_a01_it_de
Microsoft Windows 2008: Update to R2

Active Directory-Domnendienste in Windows
Server 2008 R2 ............................................ ws_mwur_a01_it_de
13
www.skillsoft.com
GERMAN
Verbesserungen der Verwaltungsoptionen in

Windows Server 2008 R2 ............................ ws_mwur_a02_it_de
Die Konfiguration von Terminaldiensten in

Windows Server 2008 ................................. ws_mwcf_a03_it_de
Verbesserungen der Rollendienste in Windows

Server 2008 R2 ............................................ ws_mwur_a03_it_de
Der Terminaldienste-Ressourcenzugriff in
Windows Server 2008 ................................. ws_mwcf_a04_it_de
Zugriffssteuerung unter Windows Server 2008

R2 ................................................................ ws_mwur_a04_it_de
Windows Server Hyper-V und virtuelle

Computer konfigurieren .............................. ws_mwcf_a05_it_de
Webdienste und -sicherheit in Windows Server
2008 konfigurieren ...................................... ws_mwcf_a06_it_de
Microsoft Windows Server 2008: Configuring

Active Directory
Verwalten von IIS in Windows Server 2008 ws_mwcf_a07_it_de

Die Konfiguration von Webdienstprotokollen
in Windows Server 2008 ............................. ws_mwcf_a08_it_de
Die Active Directory-Infrastruktur in

Windows Server 2008................................. ws_mwcd_a01_it_de
Netzwerkanwendungsdienste in Windows Server

2008 konfigurieren ...................................... ws_mwcf_a09_it_de
Weitere Active Directory-Serverrollen in

Active Directory-Objekte in Windows Server
2008 ............................................................ ws_mwcd_a03_it_de

TECHNOLOGIES
Gruppenrichtlinienobjektstrategie in Windows
Server 2008................................................. ws_mwcd_a04_it_de
MICROSOFT SHAREPOINT SERVER

2010
Die Konfiguration von DNS in Windows Server

2008 ............................................................ ws_mwcd_a05_it_de
Active Directory-Zertifikatdienste in
Kommunikation und Sicherheit in Windows
Server 2008................................................. ws_mwcd_a07_it_de
Installation und Konfiguration von

SharePoint 2010 ............................................. es_msst_a01_it_de
berwachung, Sicherungen und

Wiederherstellung in Windows Server 2008ws_mwcd_a08_it_de
Kernkonfiguration in SharePoint 2010 .......... es_msst_a02_it_de

Network Infrastructure
Konfigurieren und Verwalten der Suche in

Upgrade auf SharePoint 2010 ........................ es_msst_a03_it_de
Konfigurieren von Webanwendungen fr

Konfiguration der IP-Adressierung und

Windows-Dienste in Windows Server 2008 ws_mwci_a01_it_de
Konfigurieren der Authentifizierung und

Webanwendungssicherheit in SharePoint 2010es_msst_a06_it_de
Konfiguration, Verwaltung und Wartung von

IP-Diensten in Windows Server 2008 .......... ws_mwci_a02_it_de
Namensauflsung in Windows Server 2008 ws_mwci_a03_it_de
Konfigurieren von Websitesammlungen in

DNS-Zonen und Replikation unter Windows

Server 2008.................................................. ws_mwci_a04_it_de
Verwalten von Features und Lsungen in

Die Konfiguration des Netzwerkzugriffes in

Windows Server 2008.................................. ws_mwci_a05_it_de
Verwalten und berwachen der

Betriebsintegritt in SharePoint 2010 ............. es_msst_a09_it_de
Netzwerkzugriffssicherheit unter Windows

Server 2008.................................................. ws_mwci_a06_it_de
Leistung von SharePoint 2010 ....................... es_msst_a10_it_de
Die Konfiguration der Datei- und

Druckdienste in Windows Server 2008 ....... ws_mwci_a07_it_de
Die berwachung der Windows Server 2008
Netzwerkinfrastruktur .................................. ws_mwci_a08_it_de

Applications Infrastructure
Die Bereitstellung von Servern unter Windows
Server 2008.................................................. ws_mwcf_a01_it_de
Die Konfiguration der Windows Server 2008
Verfgbarkeit ............................................... ws_mwcf_a02_it_de
14
Microsoft SharePoint Server 2010: Configuring
Microsoft SharePoint Server 2010:

Administration
Entwerfen einer physikalischen Architektur
fr SharePoint 2010 ....................................... es_mssa_a01_it_de
Logischer Entwurf und Sandkasten-Lsungen in
SharePoint 2010 ............................................ es_mssa_a02_it_de
Bereitstellungstopologie und -verfgbarkeit
in SharePoint 2010 ........................................ es_mssa_a03_it_de
Planen von Dienstanwendungen und
Komponentenstrategie in SharePoint 2010.... es_mssa_a04_it_de
Planen eines Upgrades auf SharePoint 2010 es_mssa_a05_it_de
www.skillsoft.com
GERMAN
Security Design in SharePoint 2010 ............. es_mssa_a06_it_de
Planen der Wartung und Bereitstellen von
Komponenten in SharePoint 2010 ................. es_mssa_a07_it_de
Sichern, Wiederherstellen und berwachen von
SharePoint 2010............................................. es_mssa_a08_it_de
Planen der Suche in SharePoint 2010 ........... es_mssa_a09_it_de
Content Management, Social Computing und
Zusammenarbeit in SharePoint 2010 ............. es_mssa_a10_it_de
Microsoft SharePoint 2010: Application

Development
SharePoint 2010: Programmgesteuerte
Anpassung der Benutzeroberflche ................ es_spad_a01_it_de
SharePoint 2010: Entwickeln und Debuggen von
Webparts und Stellvertretungs-Steuerelementenes_spad_a02_it_de
SharePoint 2010: Entwickeln von
Geschftslogik mithilfe von Workflows und ECMes_spad_a03_it_de
SharePoint 2010: Arbeiten mit Berechtigungen
und dem BCS-Modell ..................................... es_spad_a04_it_de
SharePoint 2010: Datenzugriff und Arbeiten
mit Metadaten ................................................. es_spad_a05_it_de
SharePoint 2010: Abfrageklassen und
Verwenden des Objektmodells ....................... es_spad_a06_it_de
SharePoint 2010: ADO.NET-Datendienste und
Entwickeln von Lsungen .............................. es_spad_a07_it_de
SharePoint 2010: Websitebranding und
CSS-Anpassung .............................................. es_spad_a08_it_de
SharePoint 2010: Erweitern der Suche und der
Dokument-Namespaces .................................. es_spad_a09_it_de
SharePoint 2010: Konfigurieren und
Bereitstellen von Sandkastenlsungen ............ es_spad_a10_it_de

TECHNOLOGIES
MICROSOFT EXCHANGE SERVER
Microsoft Exchange Server 2010: Configuring

Planung fr Exchange Server 2010 ............... es_mesc_a01_it_de
Installation und Konfiguration von Exchange
Server 2010.................................................... es_mesc_a02_it_de
15
www.skillsoft.com
GERMAN
ITALIAN
16
www.skillsoft.com
ITALIAN
Definire obiettivi e responsabilit nel team .. team_02_a02_bs_it
Elementi di un team coeso ............................ team_02_a03_bs_it
Comunicazione efficace del team ................. team_02_a04_bs_it
INTERNET AND NETWORK

TECHNOLOGIES
COMPTIA INET+
CompTIA i-Net+: Internet and Web Technologies
Usare il feedback per migliorare la

prestazione del team ...................................... team_02_a05_bs_it
Guida di team
Fondamenti di networking ......................................... 211517_IT
Guidare i team: Creare fiducia e

coinvolgimento .............................................. team_03_a04_bs_it
Fondamenti di Internet ............................................... 211522_IT
Guidare i team: Gestire il conflitto ............... team_03_a07_bs_it
Infrastruttura Client Internet e

Applicazioni ............................................................... 211521_IT
Guidare i team: Sviluppare il team e la sua

cultura............................................................ team_03_a03_bs_it
Server e Servizi Internet ............................................ 211523_IT
Guidare i team: Definire obiettivi, ruoli e

linee guida ..................................................... team_03_a02_bs_it
Fondamenti di Web Development ............................. 211519_IT

Sviluppo Siti Internet ................................................. 211520_IT
Guidare i team: Promuovere una comunicazione

e collaborazione efficace ............................... team_03_a05_bs_it
Fondamenti di sicurezza del Networking ................... 211518_IT
Guidare i team: Lanciare un team di successo team_03_a01_bs_it
Protezione reti e ricerca guasti ................................... 211948_IT
Guidare i team: Gestire team virtuali ............ team_03_a08_bs_it
Concetti Business e Internet ...................................... 211516_IT
Leading Teams: Motivating and Optimizing

Performance .................................................. team_03_a06_bs_it
PROJECT EFFECTIVENESS
ENTERPRISE DATABASE SYSTEMS
PROGRAMMA DI SINERGIA DEI GRUPPI
SYSTEMS AND DATABASE DESIGN

Coltivare un gruppo di progetto ad alto
rendimento
Creare un team ad alte prestazioni ............................ TEAM5141
Introduzione ai sistemi database ...................................80740_IT

Database relazionali .....................................................80751_IT
Efficacia del gruppo (preparato in collaborazione

con DDI)
Gestione dati database ..................................................80761_IT
Comunicazione nel team virtuale .............................. TEAM5222
Collaborazione nel team virtuale .............................. TEAM5223

Project management virtuale .................................... TEAM5224
Garantire la riuscita dei gruppi: capitalizzare sui

conflitti
Gestire e guidare un gruppo virtuale

Comunicazione nel team virtuale .............................. TEAM5222
Collaborazione nel team virtuale .............................. TEAM5223
17

Nuove caratteristiche di Microsoft Office
2007 per utenti finali ................................................... 239866_IT
Superare gli attriti: apprezzare la

diversit nei team ....................................................... TEAM5213
Database Fundamentals
Microsoft Office Excel, PowerPoint e Outlook

2007............................................................................. 239874_IT

Introduzione a Word 2007 .......................... mo_bgwd_a01_dt_it
Project management virtuale .................................... TEAM5224
Elaborazione di testo e paragrafi in Word

2007............................................................. mo_bgwd_a02_dt_it
Ottimizzazione delle prestazioni di team
Strutturazione, modifica, salvataggio e

apertura di documenti in Word 2007 ........... mo_bgwd_a03_dt_it
Essere un membro efficace del team ............. team_02_a01_bs_it
Stampa, utilizzo della Guida e formattazione

automatica in Word 2007 ............................ mo_bgwd_a04_dt_it
www.skillsoft.com
ITALIAN
Gestione e modifica di documenti in Word
2007 ............................................................. mo_bgwd_a05_dt_it
Creazione di presentazioni personalizzate in

PowerPoint 2007 ...........................................mo_adpp_a01_dt_it
Distribuzione di presentazioni in PowerPoint

2007...............................................................mo_adpp_a02_dt_it
Formattazione avanzata in Word 2007 ....... mo_adwd_a01_dt_it

Funzionalit avanzate di Word 2007 per le
revisioni e lo spostamento nei documenti .... mo_adwd_a02_dt_it
Utilizzo di tabelle, grafici e immagini in
Word 2007 ................................................... mo_adwd_a03_dt_it
Formattazione e gestione della posta

elettronica in Outlook 2007 ........................... mo_bgol_a02_dt_it
Utilizzo del calendario in Outlook 2007 ....... mo_bgol_a03_dt_it

Gestione di contatti, attivit e note e
personalizzazione dell'interfaccia in
Outlook 2007 ................................................. mo_bgol_a04_dt_it
Funzionalit avanzate per i documenti in

Word 2007 ................................................... mo_wdpu_a02_dt_it
Funzionalit per la collaborazione in Word
2007 ............................................................. mo_wdpu_a03_dt_it
Esecuzione di ricerche, stampa di elementi e

gestione di feed RSS in Outlook 2007 ........... mo_bgol_a05_dt_it
Configurazione di regole, avvisi e

impostazioni per la posta indesiderata in
Outlook 2007 ................................................. mo_adol_a02_dt_it
Modifica e formattazione di dati e fogli di

lavoro ............................................................ mo_bgex_a02_dt_it
Revisione e stampa in Excel 2007 ............... mo_bgex_a03_dt_it
Utilizzo di SharePoint, dei calendari e dei

moduli in Outlook 2007 ................................ mo_adol_a03_dt_it
Formule e funzioni in Excel 2007 ................ mo_bgex_a04_dt_it

Grafici, immagini, temi e stili in Excel
2007 .............................................................. mo_bgex_a06_dt_it
Tabelle di base di Access 2007 ..................... mo_bgac_a02_dt_it

Maschere di base di Access 2007 ................. mo_bgac_a03_dt_it
Gestione avanzata dei dati in Excel 2007 .... mo_adex_a02_dt_it
Query e report in Access 2007 ..................... mo_bgac_a04_dt_it
Personalizzazione avanzata in Excel 2007 ... mo_adex_a03_dt_it

Introduzione a Access 2007 .......................... mo_bgac_a01_dt_it
Formattazione avanzata in Excel 2007 ........ mo_adex_a01_dt_it

Personalizzazione di Outlook 2007 e utilizzo
del Diario....................................................... mo_adol_a01_dt_it
Introduzione a Excel 2007 ........................... mo_bgex_a01_dt_it

Introduzione a Outlook 2007 ........................ mo_bgol_a01_dt_it
Funzionalit avanzate per la modifica dei

dati in Word 2007 ........................................ mo_wdpu_a01_dt_it
Analisi dei dati in Excel 2007 ...................... mo_expu_a01_dt_it
Introduzione a Windows Vista .....................mv_wveu_a01_it_it
Protezione e condivisione delle cartelle di

lavoro di Excel 2007 ..................................... mo_expu_a02_dt_it
Esplorazione del Web e gestione del sistema

con Windows Vista .......................................mv_wveu_a03_it_it
Scambio di dati con Excel 2007 ................... mo_expu_a03_dt_it
Gestione di file, programmi e stampa in

Windows Vista ..............................................mv_wveu_a02_it_it
Introduzione a PowerPoint 2007 .................. mo_bgpp_a01_dt_it

Aggiunta di elementi grafici nelle
presentazioni di PowerPoint 2007 ................ mo_bgpp_a02_dt_it
Aggiunta di elementi multimediali e
animazioni nelle presentazioni...................... mo_bgpp_a03_dt_it
MICROSOFT OFFICE XP
Microsoft Office XP: Advanced Access 2002

Progettazione avanzata di database in Access
2002...............................................................................37597_IT
Funzioni avanzate di database in Access 2002 .............37602_IT
18
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ITALIAN
Microsoft Office XP: Advanced Excel 2002
Microsoft Office XP: New Features for Advanced

Users
Gestione dati avanzata in Excel 2002 .......................... 31757_IT

Manipolazione e analisi dati avanzata in
Excel 2002 .................................................................... 31763_IT
Microsoft Office XP: Advanced Outlook 2002
Office XP per utente esperto ........................................21948_IT
Funzioni nuove e avanzate per utenti finali

in Office XP ..................................................................21943_IT
Gestione di Outlook 2002 ............................................ 38439_IT
Microsoft Office XP: Advanced PowerPoint 2002
Personalizzazione di PowerPoint 2002 e

integrazione di Office XP ............................................. 55762_IT

Microsoft Office XP: Advanced Word 2002
Corso preliminare per Word 2003 .............................. 112997_IT
Funzioni di collaborazione in Word 2002 .................... 33888_IT
Lavorare con testo e paragrafi in Word 2003 ............. 124981_IT
Microsoft Office XP: Beginning Access 2002
Strutturare, modificare, salvare ed aprire i

documenti in Word 2003 ............................................. 123383_IT
Introduzione ad Access 2002 ....................................... 35371_IT
Stampa, Guida e Formattazione automatica in

Word 2003................................................................... 116299_IT
Corso intermedio di Access 2002 ................................ 35376_IT
Lavorare con documenti in Word 2003 ...................... 112998_IT
Microsoft Office XP: Beginning Excel 2002
Lavorare con tabelle e funzioni multimediali

in Word 2003............................................................... 116894_IT
Stampare e collaborare in Excel 2003 ........................ 122518_IT

Formule e funzioni di Excel 2003 .............................. 113221_IT
Formattare dati in Excel 2003 ....................................119827_IT
Microsoft Office XP: Beginning PowerPoint 2002

Creazione di presentazioni con PowerPoint
2002 .............................................................................. 39525_IT
Microsoft Office 2003: Corso per principianti di

Excel
Funzioni di base di Excel 2003 ................................... 113187_IT
Microsoft Office XP: Beginning Outlook 2002

Introduzione a Outlook 2002 ....................................... 37710_IT
Microsoft Office 2003: Corso per principianti di

Word
Funzioni avanzate del documento in Word 2002 ......... 33883_IT
Ottimizzazione di Excel 2002 ...................................... 31772_IT
Microsoft Office XP: Nuove funzioni di Office

Nuove funzioni di Microsoft Office XP .......................21940_IT
Funzioni di base di Excel 2002 .................................... 31768_IT
Personalizzazione, esecuzione e trasmissione

di presentazioni di PowerPoint ..................................... 55758_IT
Formattazione e funzioni di spostamento

avanzate in Word 2002 ................................................. 33880_IT
Microsoft Office XP: New Features for End Users
Microsoft Office XP: Beginning Word 2002
Grafici e funzioni multimediali di Excel

2003............................................................................. 119828_IT

Corso preliminare per Access 2003 ............................ 125937_IT
Creazione di documenti in Word 2002 ........................ 31793_IT
Tabelle di base di Access 2003 ................................... 125947_IT
Uso dei documenti in Word 2002 ................................ 31798_IT
Maschere di base di Access 2003 ............................... 125956_IT

Usare Query e Report in Access 2003 ........................ 125964_IT
Microsoft Office XP: Common Features Across

Office Applications (non-audio)
Personalizzare e mantenere Access 2003 ................... 125984_IT
Funzioni comuni in Microsoft Office XP .................... 21952_IT
19
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ITALIAN
Creare presentazioni di base utilizzando

PowerPoint 2003......................................................... 121838_IT
Catena del valore: struttura e analisi .......................... STGY5331
Layout diapositiva e Struttura in PowerPoint

2003 ............................................................................ 123164_IT
Catena del valore: vantaggi di costo .......................... STGY5332

Catena del valore: vantaggi della
differenziazione .......................................................... STGY5333
Usare le immagini nelle presentazioni di

PowerPoint 2003......................................................... 125933_IT
Catena del valore: vantaggi della

focalizzazione ............................................................. STGY5334
Completare presentazioni di PowerPoint 2003 .......... 123167_IT
Value-Chain Analysis to Create Competitive

Advantage
Competitive Intelligence
MICROSOFT WINDOWS XP FOR END

USERS
Analisi della concorrenza: pianificazione e

direzione ..................................................................... STGY5341
Microsoft Windows XP - Nuove funzioni

OPERATIONS
Windows XP: Concetti fondamentali ........................ 112553_IT
MARKETING CURRICULUM - ITALIAN
Windows XP: Corso avanzato ................................... 112554_IT

OPERATIONS
Elementi di strategia di marketing .............................. MKT5201

Analizzare il mercato .................................................. MKT5202
OPERATIONS CURRICULUM - ITALIAN
Fattori competitivi nel marketing strategico ............... MKT5203
Logistics Management
Redigere un piano di marketing: fase 1 ...................... MKT5204
Gestione della logistica: fondamenti .......................... OPER5311
Redigere un piano di marketing: strategia

creativa ........................................................................ MKT5205
Gestione del magazzino ............................................. OPER5312
Creare una campagna di marketing ............................ MKT5206
Gestione della catena di approvvigionamento ........... OPER5313
Gestione del marketing ............................................... MKT5207

Analisi finanziaria per il successo del
marketing..................................................................... MKT5208

OPERATIONS

ADMINISTRATION
STRATEGIC PLANNING CURRICULUM ITALIAN
PROGRAMMA DI FINANZA E
CONTABILIT
How to Write a Business Case

Componenti fondamentali di un piano
aziendale .....................................................................STGY5211
Sviluppo di una strategia per un mercato

target ........................................................................... STGY5212
Pianificazione dei budget .............................................. FIN5142

Gestione della liquidit .................................................. FIN5143
Piano di marketing e vendite .....................................STGY5214
Analisi e rendiconti finanziari ....................................... FIN5144
Determinare i prezzi per la redditivit ....................... STGY5215

Presentare il piano ..................................................... STGY5216
Global Business Strategy
Fonti di finanziamento ................................................... FIN5145
Finanza aziendale per manager

Introduzione alla finanza ............................................... FIN5141
Gestione e strategia aziendale .................................... STGY5321
20
Contabilit 102
Introduzione alla finanza ............................................... FIN5141
Comprendere il posizionamento ................................ STGY5213
Strategic Marketing in Action
Pianificazione dei budget .............................................. FIN5142
www.skillsoft.com
ITALIAN
Gestione della liquidit ..................................................FIN5143
Analisi e rendiconti finanziari ........................................FIN5144
Privacy e sicurezza dei dati nell'Unione

Europea ........................................................... lchr_01_a33_lc_it
Fonti di finanziamento ...................................................FIN5145

PROGRAMMA DI GESTIONE
Addestrare con sicurezza

Competenze di coaching .......................................... MGMT5284
Affrontare il conflitto e il confronto

Comprensione del conflitto ...................................... MGMT5221
Competenze fondamentali per i manager di

domani
Strumenti di sviluppo per i manager del
futuro ........................................................................ MGMT5112
Il manager come leader del progetto ........................ MGMT5114
Apprendimento continuo per i manager del
futuro ........................................................................ MGMT5116
L'eccellenza nella gestione: valutazioni basate

sul rendimento
Progettare un'efficace valutazione della
performance .............................................................. MGMT5142
Gestire gli altri in un periodo di cambiamento

Strumenti di sviluppo per i manager del
futuro ........................................................................ MGMT5112

COMPLIANCE
HR Compliance
Legge statunitense anticorruzione ................... lchr_01_a27_lc_it
Privacy e sicurezza dei dati nell'Unione
Europea ............................................................ lchr_01_a33_lc_it

COMPLIANCE
HR Compliance
Legge statunitense anticorruzione ................... lchr_01_a27_lc_it
21
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ITALIAN
EUROPEAN SPANISH
22

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EUROPEAN SPANISH

OPERATIONS
STRATEGIC PLANNING CURRICULUM EUROPEAN/CASTILIAN SPANISH
Crear el clima adecuado para lograr el

rendimiento deseado ........................................................ HR2104
Systems Thinking in the 21st Century
FORMACIN PARA DIRECTIVOS
Los distintos papeles del coach ............................... MGMT2243
La globalizacin y su compaa ................................. STGY2352
Gua de rendimiento del directivo: tcnicas

de coaching............................................................... MGMT2246
El proceso de globalizacin de un producto o

servicio .......................................................................STGY2353

OPERATIONS
MARKETING CURRICULUM EUROPEAN/CASTILIAN SPANISH
Habilidades de los formadores ................................ MGMT2284
Anlisis del mercado ................................................... MKT2202
Tcnicas de delegacin
El enfoque personal en la delegacin ...................... MGMT2262
Tcnicas bsicas para futuros directores

Competencias de los directivos del maana ............ MGMT2111
Factores competitivos en el marketing

estratgico .................................................................... MKT2203
Habilidades directivas para los lderes del

maana ..................................................................... MGMT2112
Elaborar un plan de marketing: fase 1 ........................ MKT2204

Elaborar un plan de marketing: la estrategia
creativa ........................................................................ MKT2205
El directivo como coach y asesor ............................ MGMT2113
Disear una campaa de marketing ............................ MKT2206
Manual del directivo para garantizar la

responsabilidad ......................................................... MGMT2115
Online Branding Stategy

Introduccin a las estrategias de marca on
line ............................................................................... MKT2221
El gestor como jefe de proyecto .............................. MGMT2114
El marketing on line .................................................... MKT2222

Estrategias para la creacin de una marca on
line ............................................................................... MKT2223

ADMINISTRATION
TEMAS DEL CURSO DE RECURSOS
HUMANOS
23
Cmo dirigir con confianza
Fundamentos de la delegacin ................................. MGMT2261
Elementos de la estrategia de marketing ..................... MKT2201
Valoracin de resultados de 360 grados

Principios bsicos del coaching ............................... MGMT2242
La globalizacin en un mundo cambiante .................. STGY2351
Cmo manejar la diversidad e integracin

Integracin en la empresa ............................................... HR2143
Modelos de pensamiento sistmico y

habilidades de pensamiento /
Systems-thinking Models and Thinking Skills ........... STGY1403
Fundamentos de la gestin de recursos

humanos
Cmo disciplinar una plantilla de trabajadores y

corregir problemas de rendimiento
Motivar a los empleados y reconocer su
trabajo....................................................................... MGMT2133
Excelencia administrativa: Valoraciones basadas

en el rendimiento
Diseo de evaluaciones eficaces basadas en
el rendimiento........................................................... MGMT2142
Evaluacin basada en el rendimiento: la
visin del empleado .................................................. MGMT2144
www.skillsoft.com
EUROPEAN SPANISH
Evaluacin de un equipo orientado al
rendimiento ............................................................... MGMT2145
Principios bsicos de la facilitacin:

tcnicas y herramientas ............................................ MGMT2232
Cmo llevar a otros al cambio
Facilitacin de reuniones y grupos de

trabajo....................................................................... MGMT2233
El liderazgo en tiempos de cambio .......................... MGMT2331
La facilitacin en situaciones conflictivas ............... MGMT2234
Cmo gestionar los problemas de rendimiento
Identificacin de problemas de rendimiento ............ MGMT2162
TEMAS DEL CURSO SOBRE

LIDERAZGO
Cmo dirigir a profesionales tcnicos

El directivo como mentor ........................................ MGMT2252
Aspectos esenciales de la supervisin
Dinamizar y delegar poder ........................................ LEAD2123

El liderazgo y el trabajador del
conocimiento .............................................................. LEAD2124
Cmo pasar de profesional tcnico a director

el rendimiento ........................................................... MGMT2142
Liderar el cambio desde primera lnea ....................... LEAD2125

La dinmica del liderazgo ......................................... LEAD2126
El lder como impulsor .............................................. LEAD2223

Comunicarse como un lder ....................................... LEAD2225

tcnicas y herramientas ............................................. MGMT2232
Coaching para mejorar el rendimiento ...................... LEAD2226

trabajo ....................................................................... MGMT2233
El lder como modelo ................................................ LEAD2228
Liderar el cambio ...................................................... LEAD2227
Cmo dirigir desde la primera lnea

Liderazgo y cultura organizacional ........................... LEAD2122
Evaluacin del rendimiento

Evaluacin del rendimiento ..................................... MGMT2342

Cmo ayudar a los empleados en un proceso de

cambio
Adaptacin a los cambios ........................................ MGMT2182

Incorporar el cambio en la empresa ......................... MGMT2183
Compartir una visin de futuro .................................. LEAD2222
Estrategias de negociacin para directores
Cmo pasar de la direccin al liderazgo

La marca del lder ...................................................... LEAD2221

Ejecucin comercial
El facilitador exitoso
Plan de sucesin para el entorno comercial

La marca del lder ...................................................... LEAD2221
El director consumado
Compartir una visin de futuro .................................. LEAD2222
Principios bsicos del coaching ............................... MGMT2242
El lder como impulsor .............................................. LEAD2223
Los distintos papeles del coach ................................ MGMT2243

de coaching ............................................................... MGMT2246
24

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EUROPEAN SPANISH
Analizar datos en Excel 2007 .................. mo_expu_a01_dt_eses
Microsoft Office Excel, PowerPoint y Outlook

2007 ........................................................................... 239874_ES
Intercambiar datos con Excel 2007 .......... mo_expu_a03_dt_eses
Proteger y compartir libros de Excel 2007 mo_expu_a02_dt_eses
Introduccin a Outlook 2007 .................... mo_bgol_a01_dt_eses
Utilizar el Calendario en Outlook 2007 .... mo_bgol_a03_dt_eses
Introduccin a Word 2007 ...................... mo_bgwd_a01_dt_eses
Utilizar Contactos, Tareas, Notas y

personalizar la Interfaz en Outlook 2007 ... mo_bgol_a04_dt_eses
Estructurar, editar, guardar y abrir

documentos en Word 2007 ...................... mo_bgwd_a03_dt_eses
Impresin de documentos, ayuda y cambio de
formato automatizado de Word 2007 ...... mo_bgwd_a04_dt_eses
Dar formato y administrar el correo

electrnico en Outlook 2007 ..................... mo_bgol_a02_dt_eses
Configurar reglas, alertas y opciones de

correo electrnico no deseado en Outlook 2007mo_adol_a02_dt_eses
Formato avanzado en Word 2007 ........... mo_adwd_a01_dt_eses
Trabajar con SharePoint, calendarios y

formularios en Outlook 2007..................... mo_adol_a03_dt_eses

Introduccin a PowerPoint 2007 ............. mo_bgpp_a01_dt_eses
Aadir grficos a las presentaciones de

PowerPoint 2007 ...................................... mo_bgpp_a02_dt_eses
Funciones avanzadas de manipulacin de datos

de Word 2007 .......................................... mo_wdpu_a01_dt_eses
Agregar archivos multimedia y animaciones a

las presentaciones ..................................... mo_bgpp_a03_dt_eses
Funciones avanzadas de documentos de Word

2007 ......................................................... mo_wdpu_a02_dt_eses
Caractersticas de colaboracin de Word 2007 mo_wdpu_a03_dt_eses

Crear presentaciones personalizadas en
PowerPoint 2007 ...................................... mo_adpp_a01_dt_eses
Distribuir presentaciones en PowerPoint 2007 mo_adpp_a02_dt_eses

Introduccin a Excel 2007 ....................... mo_bgex_a01_dt_eses
Manipular y dar formato a datos y hojas de
clculo ...................................................... mo_bgex_a02_dt_eses
Personalizar Outlook 2007 y usar el Diario mo_adol_a01_dt_eses
Usar tablas y grficos en Word 2007 ...... mo_adwd_a03_dt_eses
Hacer bsquedas, imprimir elementos y

trabajar con fuentes RSS en Outlook 2007 mo_bgol_a05_dt_eses
Trabajar con documentos en Word 2007 mo_bgwd_a05_dt_eses
Navegacin y revisin avanzada de documentos

en Word 2007 .......................................... mo_adwd_a02_dt_eses
Colaboracin y compartir en Microsoft Office

Enterprise 2007 .......................................................... 240019_ES
Trabajar con texto y prrafos en Word 2007 mo_bgwd_a02_dt_eses
Nuevas funciones de Microsoft Office 2007

para usuarios finales .................................................. 239866_ES
Microsoft Access 2007 y Microsoft Publisher

2007 ........................................................................... 239976_ES
Revisar e imprimir en Excel 2007 ........... mo_bgex_a03_dt_eses
Introduccin a Access 2007 ..................... mo_bgac_a01_dt_eses
Frmulas y funciones de Excel 2007 ....... mo_bgex_a04_dt_eses
Tablas bsicas de Access 2007 ................ mo_bgac_a02_dt_eses
Grficos, imgenes, temas y estilos de Excel

2007 .......................................................... mo_bgex_a06_dt_eses
Formularios bsicos de Access 2007 ....... mo_bgac_a03_dt_eses
Formato avanzado en Excel 2007 ............ mo_adex_a01_dt_eses
MICROSOFT OFFICE XP
Consultas e informes en Access 2007 ..... mo_bgac_a04_dt_eses
Administracin avanzada de datos en Excel

2007 .......................................................... mo_adex_a02_dt_eses
Personalizacin avanzada en Excel 2007 . mo_adex_a03_dt_eses
25
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EUROPEAN SPANISH
Microsoft Office XP: Advanced Access 2002
Diseo avanzado de bases de datos en Access

2002 ............................................................................. 37597_ES
Caractersticas avanzadas de bases de datos
en Access 2002 ............................................................ 37602_ES
Creacin de presentaciones utilizando

PowerPoint 2002 .......................................................... 39525_ES
Caractersticas avanzadas de manipulacin y

anlisis de datos de Excel 2002 ................................... 31763_ES
Trabajo con documentos en Word 2002 ...................... 31798_ES
Office XP para el Usuario Avanzado .......................... 21948_ES

(non-audio)
Personalizacin de PowerPoint 2002 e

integracin en Office XP ............................................. 55762_ES
Formato y desplazamiento avanzado en Word

2002 ............................................................................. 33880_ES
Caractersticas avanzadas de documentos en
Word 2002 ................................................................... 33883_ES
Caractersticas de colaboracin en Word 2002 ........... 33888_ES
Microsoft Office 2003: Nuevas funciones para

usuarios finales ........................................................... 117529_ES

(non-audio)
Access 2002 intermedio .............................................. 35376_ES
Trabajar con texto y prrafos en Word 2003 ............. 124981_ES

Trabajo con documentos en Word 2003 .................... 112998_ES

Formato avanzado en Word 2003 .............................. 113095_ES
Microsoft Office XP: Beginning Excel 2002 (nonaudio)
Navegacin avanzada de documentos en Word

2003............................................................................ 126778_ES
Caractersticas bsicas de Excel 2002 ......................... 31768_ES
Caractersticas avanzadas de manipulacin de

datos en Word 2003.................................................... 113114_ES
Optimizacin de Excel 2002 ....................................... 31772_ES
Iniciacin a Word 2003 ............................................. 112997_ES
Introduccin a Access 2002 ........................................ 35371_ES
Microsoft Office XP: New Features for End Users

Nuevas y mejoradas caractersticas para
usuarios finales en Office XP ....................................... 21943_ES
Personalizacin, ejecucin y difusin de

presentaciones de PowerPoint ..................................... 55758_ES

Users

Administracin de Outlook 2002 ................................ 38439_ES

Creacin de documentos en Word 2002 ...................... 31793_ES
Gestin avanzada de datos en Excel 2002 .................. 31757_ES

(non-audio)

(non-audio)
Introduccin a Outlook 2002 ...................................... 37710_ES
Caractersticas avanzadas de documentos en

Word 2003.................................................................. 121072_ES

Caractersticas bsicas de Excel 2003 ....................... 113187_ES
Impresin y colaboracin en Excel 2003 ................... 122518_ES
Frmulas y funciones de Excel 2003 ......................... 113221_ES
Formato de datos en Excel 2003 ................................ 119827_ES
26
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EUROPEAN SPANISH
MICROSOFT WINDOWS 7

Personalizacin avanzada en Excel 2003 .................. 119829_ES
Formato avanzado en Excel 2003 ............................. 125656_ES
Microsoft Windows 7: informacin bsica para

usuarios finales ....................................... mw_mwfe_a01_dt_eses
Anlisis avanzado de datos en Excel 2003 ............... 113309_ES

Validacin y colaboracin avanzada en Excel
2003 ........................................................................... 121344_ES
WEB DESIGN
Intercambio avanzado de datos en Excel 2003 ......... 119748_ES
Tablas bsicas de Access 2003 ................................. 125947_ES
MACROMEDIA

Iniciacin a Access 2003 .......................................... 125937_ES
Uso de herramientas bsicas de Dreamweaver

MX ............................................................................... 72415_ES
WEB DESIGN
Enviar y recibir mensajes en Outlook 2003 .............. 113430_ES
ADOBE
Microsoft Office 2003: Getting Started
TEMAS DEL CURSO DE FORMACIN DE

EQUIPOS
Creacin de presentaciones bsicas mediante

PowerPoint 2003........................................................ 121838_ES
Estilo y diseo de las diapositivas en
PowerPoint 2003........................................................ 123164_ES
La formacin de equipos es un trabajo

interno ....................................................................... TEAM2133

Users
Mejoras de seguridad y rendimiento en

Windows Vista .......................................................... 242964_ES
Formacin de equipos in situ y virtuales de alto

rendimiento
Habilidades de comunicacin del equipo de
proyecto ..................................................................... TEAM2132
Experiencia del usuario de Windows Vista .............. 242954_ES
Adobe Photoshop 7.0

Iniciacin en Photoshop 7.0 / Getting
Started with Photoshop 7.0 ........................................... 82825_ES
Dar formato e imprimir archivos en Office

2003 ........................................................................... 121643_ES
Macromedia Dreamweaver MX: Foundation I
Formularios bsicos de Access 2003 ........................ 125956_ES
Introduccin a Microsoft Office 2003 ...................... 121587_ES
Microsoft Windows 7: First Look for End Users
Resolucin de problemas en equipos de

proyectos ................................................................... TEAM2134
Cmo crear un equipo de alto rendimiento para

un proyecto
Formacin de un equipo de alto rendimiento ........... TEAM2141
Aprovechar el conocimiento colectivo ..................... TEAM2142
Introduccin a Windows Vista ................. mv_wveu_a01_it_eses
Mantener el mximo rendimiento del equipo de

proyecto ..................................................................... TEAM2145
Trabajar con archivos y programas e imprimir

en Windows Vista ..................................... mv_wveu_a02_it_eses
Navegacin por Internet y mantenimiento del
sistema con Windows Vista ...................... mv_wveu_a03_it_eses
Cmo participar en el equipo para un proyecto

proyecto ..................................................................... TEAM2132
27
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EUROPEAN SPANISH
interno ........................................................................ TEAM2133
proyectos ................................................................... TEAM2134
Cmo participar en equipos

Estrategias para la formacin de equipos .................. TEAM2171
Optimizacin del rendimiento individual en un

equipo
Ser un miembro efectivo del equipo .........team_02_a01_bs_eses
Comunicacin efectiva en el equipo .........team_02_a04_bs_eses
Elementos de un equipo cohesionado .......team_02_a03_bs_eses
Establecer responsabilidades y metas del
equipo ........................................................team_02_a02_bs_eses
Utilizar la retroalimentacin para mejorar
el rendimiento del equipo ..........................team_02_a05_bs_eses
Liderazgo de equipos
Liderazgo de equipos: Construir confianza y
compromiso ...............................................team_03_a04_bs_eses
Liderazgo de equipos: gestionar el conflicto team_03_a07_bs_eses
Liderazgo de equipos: desarrollar el equipo
y su cultura ................................................team_03_a03_bs_eses
Liderazgo de equipos: establecer metas,
roles y directrices .......................................team_03_a02_bs_eses
Liderazgo de equipos: Fomentar una
comunicacin y colaboracin eficaces .......team_03_a05_bs_eses
Liderazgo de equipos: consolidar un equipo
con xito ....................................................team_03_a01_bs_eses
Liderazgo de equipos: Gestin de equipos
virtuales .....................................................team_03_a08_bs_eses
Liderazgo de equipos: Motivar y optimizar el
rendimiento ................................................team_03_a06_bs_eses
28
www.skillsoft.com
EUROPEAN SPANISH
JAPANESE
29
WORKPLACE COMPLIANCE
www.skillsoft.com
JAPANESE
: team_03_a06_bs_
- (PMBOK 3
-)
PROJ7512
.................................................. PROJ7514
.. PROJ7515
Microsoft Office 2007 239866_JA

Microsoft Office Excel PowerPoint
Outlook 2007 .............................................................. 239874_JA
............................. PROJ7511
PROJ7513

Word 2007 ............. mo_bgwd_a01_dt_ja
Word 2007 . mo_bgwd_a02_dt_ja
Word 2007 mo_bgwd_a03_dt_j
Word 2007 mo_bgwd_a04_dt_ja

Word 2007 ..... mo_bgwd_a05_dt_ja
............... TEAM7131
.............................................. TEAM7133
............... TEAM7131
Word 2007 mo_adwd_a03_dt_ja
.............................................. TEAM7133
......... team_02_a01_bs_ja
team_02_a05_bs_ja
: ............... team_03_a07_bs_ja
:
team_03_a05_bs_ja
: team_03_a01_bs_ja
: ........... team_03_a08_bs_ja
30
Excel 2007 .......................... mo_bgex_a04_dt_ja

Excel 2007 mo_bgex_a06_dt_ja

Excel 2007 .............. mo_adex_a01_dt_ja
Excel 2007 .......... mo_adex_a02_dt_ja
: team_03_a03_bs_ja
Leading Teams: Establishing Goals, Roles,
and Guidelines .............................................. team_03_a02_bs_ja
Excel 2007 .............. mo_bgex_a01_dt_ja

Excel 2007 ....................... mo_bgex_a03_dt_ja
.............. team_02_a02_bs_ja
: team_03_a04_bs_ja

mo_bgex_a02_dt_ja
..................... team_02_a03_bs_ja
Word 2007 ..... mo_wdpu_a01_dt_ja

Word 2007 ..... mo_wdpu_a03_dt_ja
..... team_02_a04_bs_ja

Word 2007 ................. mo_wdpu_a02_dt_ja
....................... TEAM7134
Word 2007 ............. mo_adwd_a01_dt_ja
Word 2007 mo_adwd_a02_dt_ja
....................... TEAM7134
Excel 2007 ...... mo_adex_a03_dt_ja

Excel 2007 ...................... mo_expu_a01_dt_ja
Excel 2007 .............. mo_expu_a02_dt_ja
Excel 2007 ...................... mo_expu_a03_dt_ja
www.skillsoft.com
JAPANESE
PowerPoint 2007 .... mo_bgpp_a01_dt_ja
PowerPoint 2007
mo_bgpp_a02_dt_ja
........................................................ mo_bgpp_a03_dt_ja
Windows Vista ........ mv_wveu_a01_it_ja
Windows Vista
mv_wveu_a02_it_ja
PowerPoint 2007 mo_adpp_a01_dt_ja
Windows Vista Web

............................................. mv_wveu_a03_it_ja
PowerPoint 2007 mo_adpp_a02_dt_ja

OPERATIONS

Outlook 2007 ........... mo_bgol_a01_dt_ja
OPERATIONS CURRICULUM JAPANESE
Outlook 2007 mo_bgol_a02_dt_ja

Outlook 2007 .................. mo_bgol_a03_dt_ja
Outlook 2007
..................................................... mo_bgol_a04_dt_ja
Managing Customer-Driven Process

Improvement
....................................... OPER7124
Outlook 2007 RSS mo_bgol_a05_dt_ja

OPERATIONS

Outlook 2007 mo_adol_a01_dt_ja
Outlook 2007 mo_adol_a02_dt_ja

STRATEGIC
PLANNING CURRICULUM -
JAPANESE
Outlook 2007 SharePoint mo_adol_a03_dt_ja

Access 2007 ............ mo_bgac_a01_dt_ja

..................... STGY7211
Access 2007 .................... mo_bgac_a02_dt_ja
.................... STGY7212
Access 2007 .................... mo_bgac_a03_dt_ja
..................... STGY7213
Access 2007 ............ mo_bgac_a04_dt_ja
......... STGY7214
................................. STGY7215
................. STGY7216

Word 2003 .................................................... 112997_JA
Value-Chain Analysis to Create Competitive

Advantage
............. STGY7331
Excel 2003 ............................................113187_JA
PowerPoint 2003
121838_JA
31
..................................... STGY7342
..................... STGY7343

........................... STGY7401
....................... STGY7403
www.skillsoft.com
JAPANESE
............STGY7404

OPERATIONS
MARKETING CURRICULUM - JAPANESE

...................................... MKT7201
...................................... MKT7202
.......................... MKT7203
............................. MKT7204
............................. MKT7205

ADMINISTRATION
.......................................FIN7141
......................... MGMT7141
............................. MGMT7004
...... MGMT7232
...... MGMT7234
...... MGMT7232
...... MGMT7234
......... MGMT7003
: mgmt_13_a02_bs_ja
: mgmt_13_a03_bs_ja
...................... MGMT7285
: .................. mgmt_13_a04_bs_ja
: .......................... mgmt_13_a01_bs_ja
..................................... MGMT7223
.............................. MGMT7115
.......................... MGMT7141
...................... MGMT7144
32
......................................... MGMT7251
.......................................FIN7141
......................................... MGMT7251
..................... MGMT7144
....................................FIN7121
............................. MGMT7115

: mgmt_14_a03_bs_ja
: mgmt_14_a
: mgmt_14_a02_b
: mgmt_14_a01_bs_ja
www.skillsoft.com
JAPANESE
.............................................. LEAD7152
................... LEAD7142
........... LEAD7224
............... LEAD7225
...................................... LEAD7226
.................................. LEAD7227
....................... LEAD7123
.................................................. LEAD7125
.......................................... LEAD7126
...................................... LEAD7226
.................................. LEAD7227
:
... lead_05_a02_bs_ja
:
............................................. COMM7331
......................................................... COMM7153
COMM7521
................................................. COMM7142
............................................. COMM7511
..................................... COMM7512
................................. COMM7516
............. COMM7003
................................................. COMM7011
COMM7006
: lead_05_a05_bs_ja
: lead_05_a06_bs_ja
................................................. COMM7011
......................................................... COMM7144
:
: lead_05_a07_bs_ja
..................................... COMM7191
:
............... lead_05_a03_bs_ja
..................... COMM7194
........... LEAD7224
............... LEAD7225
......................... COMM7523
..................................... COMM7161
: lead_05_a01_bs_ja
33
......................... COMM7325
..................................................... COMM7503
............. COMM7171
......................................... COMM7504
............................................ COMM7172
......................................... COMM7506
www.skillsoft.com
JAPANESE
DDI
........................................................ COMM7153
............. COMM7171
............................................ COMM7172
................. COMM7515
................................... comm_17_a03_bs_ja
............................ PD7251
................................ PD7252
........................ PD7202
........................ PD7032
............................................ PD7131
comm_17_a01_bs_ja
............................ PD7133
.... comm_17_a02_bs_ja
comm_18_a01_bs_ja
............................ PD7135
........................................................ PD7331
................................................ PD7332
: comm_21_a05_bs_ja
:
comm_21_a04_bs_ja
........................................ PD7121
: comm_21_a01_bs_ja
: comm_21_a03_bs_ja
........................................ PD7241
: comm_21_a02_bs_ja
................................................ PD7242
: .. comm_22_a01_bs_ja
: comm_22_a02_bs_ja
............................................................ PD7232
................................................................ PD7233
: ......... comm_24_a01_bs_ja
................................................ PD7235
: comm_24_a03_bs_ja
............................................ PD7234
34
............................................................ PD7231
: ...... comm_24_a02_bs_ja
........................................................ PD7114
........................................ PD7241
................................................ PD7242
: pd_08_a02
: pd_08_a01_b
www.skillsoft.com
JAPANESE
: pd_09_a01_bs_ja
:
............................. pd_09_a02_bs_ja
:
................................. pd_09_a03_bs_ja
.............................................. TEAM7133
...................... TEAM7134
.............................................. TEAM7133
: ................... pd_10_a01_bs_ja
: ............... pd_10_a05_bs_ja
..............team_02_a02_bs_ja
team_02_a05_bs
: ................... pd_11_a01_bs_ja
: ........ pd_11_a03_bs_ja
: .... pd_11_a02_bs_ja
: team_03_a04_bs_ja
: team_03_a03_bs_ja
Leading Teams: Establishing Goals, Roles,

and Guidelines ...............................................team_03_a02_bs_ja
: ............................................... pd_12_a01_bs_ja
:
team_03_a05_bs_ja
: ................................... pd_12_a03_bs_ja
: team_03_a01_bs_ja
: ............................................... pd_12_a04_bs_ja
: ............team_03_a08_bs_ja
: ................... pd_12_a05_bs_ja
: team_03_a06_bs_
: ............... pd_12_a06_bs_ja
SALES AND CUSTOMER FACING

SKILLS
SALES CURRICULUM - JAPANESE
- (PMBOK 3
-)
............................. PROJ7511
PROJ7512
PROJ7513
.................................................. PROJ7514
.. PROJ7515
35
: ................team_03_a07_bs_ja
: ............... pd_12_a02_bs_ja
.........team_02_a01_bs_ja
......................team_02_a03_bs_ja
: ................... pd_10_a04_bs_ja
.....team_02_a04_bs_ja
: pd_10_a03_bs_ja
.............. TEAM7131
...................... TEAM7134
: ............ pd_10_a02_bs_ja
Sales: A Focus on Solutions

................................... SALE7141
....................................... SALE7142
....................................... SALE7143
....................................... SALE7144
............................... SALE7146

SKILLS
............... TEAM7131
www.skillsoft.com
JAPANESE
....................................................... CUST7121
....................................................... CUST7123
........................................... CUST7124
....................................................... CUST7121
....................................................... CUST7123
........................................... CUST7124
............................................... CUST7102
................................................... CUST7131
: cust_09_a01_bs_ja
...............................cust_09_a02_bs_ja
...........................cust_09_a03_bs_ja
.......................................cust_09_a04_bs_ja
............cust_09_a05_bs_ja
....cust_09_a06_bs_ja

COMPLIANCE
HR Compliance
................................... lchr_01_a27_lc_ja

COMPLIANCE
36
HR Compliance
................................... lchr_01_a27_lc_ja
www.skillsoft.com
JAPANESE
BRAZILIAN PORTUGUESE
37
LEGAL COMPLIANCE
www.skillsoft.com

COMPLIANCE
Elaborar Avaliaes Eficazes Baseadas em

Desempenho ............................................................ MGMTC142
HR Compliance
COMPLIANCE
HR Compliance
Habilidades de Treinamento ................................... MGMTC284

ADMINISTRATION
Princpios de Gerenciamento de Recursos

Humanos
O Caminho do Gerenciamento Liderana

Orientando para o Desempenho ............................... LEADC146
O Caminho do Gerenciamento Liderana

Como Liderar as Mudanas ...................................... LEADC227
Fundamentos de Liderana
Princpios de Liderana: Motivando

Funcionrios ............................................... lead_05_a01_bs_ptbr
MANAGEMENT CURRICULUM
Princpios de Liderana: Viso Comunicativa lead_05_a02_bs_ptbr
Essential Skills for Tomorrow's Managers

O Gestor como Orientador e Conselheiro ............... MGMTC113
Manual Bsico do Gerente para Garantir a
Responsabilizao ................................................... MGMTC115
CURRCULO DE LIDERANA
Gerenciamento de Diversidade e Incluso

Incluso Organizacional ................................................ HRC143
Instruir com Confiana
Foreign Corrupt Practices Act .................... lchr_01_a27_lc_ptbr
O Clima para o Desempenho ......................................... HRC104
Apoio a Funcionrios durante Processos de

Mudana
Gerenciando Mudanas .......................................... MGMTC182
HUMAN RESOURCES CURRICULUM
Gerenciamento de Desempenho Inadequado

Identificando Problemas de Desempenho ............... MGMTC162
Foreign Corrupt Practices Act .................... lchr_01_a27_lc_ptbr
Management Excellence: Performance-Based

Appraisals
How to Discipline Employees & Correct

Performance Problems
Princpios de Liderana: Construindo Sua

Influncia como um Lder .......................... lead_05_a03_bs_ptbr
Princpios de Liderana: Liderando a
Execuo de Negcios................................ lead_05_a05_bs_ptbr
Princpios de Liderana: Liderando Inovaes lead_05_a06_bs_ptbr
Princpios de Liderana: Liderando a Mudana lead_05_a07_bs_ptbr
Princpios de Liderana: Criando o Seu
Prprio Plano de Desenvolvimento de Lideranalead_05_a08_bs_ptbr
Fundamentos da liderana: Lidando com
inteligncia emocional ................................ lead_05_a04_bs_ptbr
Motive e Reconhea os seus Funcionrios .............. MGMTC133
Performance Appraisal
Analisando o Desempenho ..................................... MGMTC342
38
COMMUNICATION CURRICULUM
www.skillsoft.com
Fundamentos de E-mails para Negcios
Gerando Idias Criativas e Inovadoras ...........................PDC032
Endereando e Redistribuindo E-mail ....comm_17_a02_bs_ptbr
Avaliando Idias Criativas e Inovadoras ........................PDC033
Habilidades Essenciais para Chamadas

Telefnicas de Negcios
Princpios de Redao para Negcios

Como Redigir com Objetividade ............................ COMMC011
Fundamentos do trabalho distncia:

Maximizando a produtividade como empregado
remoto ........................................................... pd_08_a01_bs_ptbr
Gerando Idias Criativas e Inovadoras:

Melhorando Sua Criatividade ........................ pd_09_a01_bs_ptbr
Trabalho de Equipe e Inteligncia Emocional ........ COMMC143
Gerando Idias Criativas e Inovadoras:

Maximizando a Criatividade da Equipe ........ pd_09_a02_bs_ptbr
Pessoas difceis no local de trabalho ....................... COMMC161
Assertive Communication
PROJECT MANAGEMENT CURRICULUM
A assertividade de dentro para for a ........................ COMMC172
Princpios de Correio Eletrnico

E-mail e Comunicao Empresarial ........................ COMMC233
Ter idias inovadoras e criativas: Verificar

e ampliar idias.............................................. pd_09_a03_bs_ptbr
Managing and Working with Difficult People
A Assero Profissional .......................................... COMMC171
Gerando Ideias Criativas e Inovadoras
Inteligncia Emocional no Ambiente de Trabalho
Aumentando a inteligncia emocional .................... COMMC144
Telecomunicaes e o Trabalho Remoto

Fundamentos das Telecomunicaes:
Estratgias de Comunicaes para o
Trabalhador a Distncia................................. pd_08_a02_bs_ptbr
Habilidades Essenciais para Chamadas

Telefnicas Profissionais .........................comm_18_a01_bs_ptbr
Criatividade e Inovao no Ambiente de

Trabalho
Usando E-mail e Mensagens Instantneas

Efetivamente ............................................comm_17_a01_bs_ptbr
Gerenciando Seu E-mail .........................comm_17_a03_bs_ptbr
Advanced Project Management - Project Time

Management - PMBOK-aligned
Planejamento das Atividades de um Projeto .............. PROJC241
Uso Eficaz de Feedback em Negcios
Advanced Project Management - Project HR

Management (PMBOK-aligned)
Planejamento Organizacional de Projetos ................. PROJC271
Dando Feedback: Um Guia do Gerente .................. COMMC525
Mastering Interpersonal Communication
O Lado Interpessoal dos Conflitos .......................... COMMC114
Habilidade Profissional Interpessoal ....................... COMMC115
Ampliar as Habilidades Interpessoais dos
Funcionrios ............................................................ COMMC116
TEAM BUILDING CURRICULUM
Otimizando seu Desempenho em uma Equipe

Sendo um Membro de Equipe Eficaz ....... team_02_a01_bs_ptbr
Comunicao Eficaz em Equipe ............... team_02_a04_bs_ptbr
39
Estabelecendo objetivos e responsabilidades

de equipes .................................................. team_02_a02_bs_ptbr
CURRCULO DE DESENVOLVIMENTO
PESSOAL
Elementos de uma Equipe Coesa .............. team_02_a03_bs_ptbr

Como usar o feedback para melhorar o
desempenho da equipe............................... team_02_a05_bs_ptbr
www.skillsoft.com
Liderando Equipes
Liderando Equipes: Construindo Confiana e

Comprometimento ..................................... team_03_a04_bs_ptbr
Liderando Equipes: Lidando com conflito team_03_a07_bs_ptbr

Liderando Equipes: Desenvolvendo a Equipe e
sua Cultura ................................................. team_03_a03_bs_ptbr
Novos recursos para os usurios finais no

Microsoft Office 2007 .......................................... 239866_PTBR
Liderando Equipes: Estabelecendo Objetivos,

Papis, e Diretrizes .................................... team_03_a02_bs_ptbr
Microsoft Office Excel, PowerPoint e Outlook

2007...................................................................... 239874_PTBR
Liderando Equipes: Estimulando a Comunicao

Eficiente e a Colaborao .......................... team_03_a05_bs_ptbr
Liderando Equipes: Iniciando uma Equipe de
Sucesso ...................................................... team_03_a01_bs_ptbr
Liderando Equipes: Gerenciando Equipes

Virtuais ...................................................... team_03_a08_bs_ptbr
Liderando Equipes: Motivando e Aperfeioando

o Desempenho ........................................... team_03_a06_bs_ptbr
Cultivating a High-performance Project Team
Como Manter o Alto Desempenho na Equipe de

um Projeto ................................................................ TEAMC145
Participando de Equipes

Criando apresentaes bsicas com o
PowerPoint 2003 .................................................. 121838_PTBR
Participando de uma Equipe de Projeto
Atividades de Integrao de Equipe: Um
Trabalho Interno ....................................................... TEAMC133

SKILLS
CURRCULO DE SERVIO AO CLIENTE

Recursos bsicos do Excel 2003 .......................... 113187_PTBR
Estratgias Eficazes de Integrao de

Equipes ..................................................................... TEAMC171

Introduo ao Word 2003 .................................... 112997_PTBR
Como Formar uma Equipe de Alto Desempenho .... TEAMC141
Advanced Project Management - Project Time

Management - PMBOK-aligned
Planejamento das Atividades de um Projeto .............. PROJC241
Excelncia no Servio ao Cliente
Advanced Project Management - Project HR

Management (PMBOK-aligned)
Planejamento Organizacional de Projetos ................. PROJC271
Pontos Fundamentais de um Excepcional

Atendimento ao Cliente ............................................. CUSTC102
A Voz do Cliente ...................................................... CUSTC103

Avaliao da Satisfao do Cliente
Como Descobrir as Necessidades do Cliente ............ CUSTC131
Otimizando seu Desempenho em uma Equipe
Como Desenvolver Pesquisas de Satisfao do

Cliente ....................................................................... CUSTC132
Sendo um Membro de Equipe Eficaz ....... team_02_a01_bs_ptbr
Satisfao do Cliente: Anlise e

Implementao........................................................... CUSTC133
Estabelecendo objetivos e responsabilidades

de equipes .................................................. team_02_a02_bs_ptbr
Comunicao Eficaz em Equipe ............... team_02_a04_bs_ptbr
Elementos de uma Equipe Coesa .............. team_02_a03_bs_ptbr
40
www.skillsoft.com
Como usar o feedback para melhorar o
desempenho da equipe ............................... team_02_a05_bs_ptbr
Liderando Equipes
Liderando Equipes: Construindo Confiana e
Comprometimento ..................................... team_03_a04_bs_ptbr
Liderando Equipes: Lidando com conflito team_03_a07_bs_ptbr
Liderando Equipes: Desenvolvendo a Equipe e
sua Cultura ................................................. team_03_a03_bs_ptbr
Liderando Equipes: Estabelecendo Objetivos,
Papis, e Diretrizes .................................... team_03_a02_bs_ptbr
Liderando Equipes: Estimulando a Comunicao
Eficiente e a Colaborao .......................... team_03_a05_bs_ptbr
Liderando Equipes: Iniciando uma Equipe de
Sucesso ...................................................... team_03_a01_bs_ptbr
Liderando Equipes: Gerenciando Equipes
Virtuais ...................................................... team_03_a08_bs_ptbr
Liderando Equipes: Motivando e Aperfeioando
o Desempenho ........................................... team_03_a06_bs_ptbr

Como Formar uma Equipe de Alto Desempenho .... TEAMC141
Como Manter o Alto Desempenho na Equipe de
um Projeto ................................................................ TEAMC145
Participando de Equipes
Estratgias Eficazes de Integrao de
Equipes ..................................................................... TEAMC171
Participando de uma Equipe de Projeto

Atividades de Integrao de Equipe: Um
Trabalho Interno ....................................................... TEAMC133
41
www.skillsoft.com
GREEK
42

www.skillsoft.com
GREEK


sa st Word 2003 .......................................... 112997_EL

as dattte t Excel 2003 .......................... 113187_EL

a as passe e t
PowerPoint 2003........................................................ 121838_EL
Emotional Intelligence in the Workplace

pt t sasat s ............COMMH144

sa ta st easa ...........................COMMH161
pt dedt spef ...................COMMH172

SKILLS

..................................... CUSTH121

..................................... CUSTH121

.................................................................... CUSTH102
43
www.skillsoft.com
GREEK
FRENCH
44

www.skillsoft.com
FRENCH

OPERATIONS
OPERATIONS CURRICULUM
Principes fondamentaux de l'entretien et de

l'embauche : slectionner des candidats en
vue d'un entretien .............................................. hr_06_a01_bs_fr

l'embauche : prparer l'entretien ........................ hr_06_a02_bs_fr
Introduction Six Sigma .............................. oper_10_a01_bs_fr

OPERATIONS
PROGRAMME D'ENSEIGNEMENT EN
MANAGEMENT
Obtenir un poste de direction
Occupation d'un poste responsabilit ....... mgmt_03_a01_bs_fr
Les lments d'une stratgie marketing ..................... MKTG201
Obtenir un poste de direction :

Responsabilits et craintes ........................... mgmt_03_a02_bs_fr
Analyse du march .................................................... MKTG202

ADMINISTRATION
Obtenir un poste de direction : Diriger et

communiquer............................................... mgmt_03_a03_bs_fr
SOUTIEN ADMINISTRATIF

l'embauche : slection de candidats en vue d'un
entretien
Comptences des responsables de demain .. mgmt_04_a01_bs_fr

Outils de dveloppement des responsables de
demain ......................................................... mgmt_04_a02_bs_fr
Comptences cls des professionnels de

soutien administratif
Grer en tant qu'accompagnateur et

conseiller ..................................................... mgmt_04_a03_bs_fr
Grer en tant que chef de projet .................. mgmt_04_a04_bs_fr
Personnel administratif : Reprsenter votre

suprieur hirarchique ...................................... ad_01_a01_bs_fr
Personnel administratif : Tches
administratives courantes.................................. ad_01_a02_bs_fr
Personnel administratif : Optimiser les
relations avec votre suprieur ........................... ad_01_a03_bs_fr
Introduction la garantie de responsabilit mgmt_04_a05_bs_fr
Dlgation : l'approche personnelle ............ mgmt_07_a02_bs_fr

Gestion de la dlgation ............................. mgmt_07_a03_bs_fr

ADMINISTRATION
PROGRAMME D'TUDE DES
RESSOURCES HUMAINES
Dlgation efficace
Les bases de la dlgation .......................... mgmt_07_a01_bs_fr
Personnel administratif : Mettre tous les

atouts de son ct .............................................. ad_01_a05_bs_fr
Personnel administratif : tablir une
relation constructive avec vos collgues ........... ad_01_a04_bs_fr
Comptences essentielles pour les dirigeants de

demain
valuation des performances

valuation continue des performances ....... mgmt_11_a01_bs_fr
valuations des performances .................... mgmt_11_a02_bs_fr
Gestion du changement structurel

Gestion du changement : Affronter le
changement de manire positive.................. mgmt_13_a02_bs_fr
Gestion du changement : Grer la rsistance
face au changement ..................................... mgmt_13_a03_bs_fr
Gestion du changement : Soutenir le
changement dans votre entreprise................ mgmt_13_a04_bs_fr
45
www.skillsoft.com
FRENCH
Gestion du changement : Comprendre le
changement .................................................. mgmt_13_a01_bs_fr
Gestion des talents : Dvelopper et engager

des talents .................................................... mgmt_18_a04_bs_fr
Gestion des talents : Retenir les talents ...... mgmt_18_a05_bs_fr
Principes fondamentaux de l'accompagnement

professionnel
Accompagnement professionnel : tablissement

de la relation d'accompagnement ................. mgmt_14_a03_bs_fr
Accompagnement professionnel : Utilisation
de diffrents styles d'accompagnement ........ mgmt_14_a04_bs_fr
Accompagnement professionnel : Animation de
sessions d'accompagnement ......................... mgmt_14_a02_bs_fr
LEADERSHIP
Les Essentiels du Leadership : Savoir

motiver ........................................................... lead_05_a01_bs_fr
Accompagnement professionnel : Prparation

l'accompagnement ....................................... mgmt_14_a01_bs_fr
Les Essentiels du Leadership : Transmettre

une vision ....................................................... lead_05_a02_bs_fr
Principes de direction fondamentaux
Les Essentiels du Leadership : tablir votre

influence en tant que Leader........................... lead_05_a03_bs_fr
Les Essentiels du Management : Diriger vos

collaborateurs .............................................. mgmt_15_a01_bs_fr
Les Essentiels du Leadership : Diriger la

mise en place des stratgies daffaires ............ lead_05_a05_bs_fr
Les Essentiels du Management : Dlguer . mgmt_15_a02_bs_fr
Les Essentiels du Leadership : Diriger

linnovation .................................................... lead_05_a06_bs_fr
Les Essentiels du Management : Faire voluer

vos collaborateurs directs............................. mgmt_15_a03_bs_fr
Les Essentiels du Leadership : Diriger le

changement .................................................... lead_05_a07_bs_fr
Les Essentiels du Management : Faire face

un comportement difficile chez un employ mgmt_15_a04_bs_fr
Les Essentiels du Management : Grer une
quipe htrogne ........................................ mgmt_15_a05_bs_fr
Les Essentiels du Leadership : Cration de

votre plan de dveloppement de vos
comptences en tant que Leader ..................... lead_05_a08_bs_fr
Les Essentiels du Management : Grer

quitablement ses collaborateurs directs ...... mgmt_15_a06_bs_fr
Les Essentiels du Leadership : Diriger par

lintelligence motionnelle ............................. lead_05_a04_bs_fr
Les Essentiels du Management : Faire preuve

d'attention envers ses collaborateurs directs mgmt_15_a07_bs_fr
Rudiments du responsable dbutant

Responsable dbutant : comprendre le rle
d'un responsable........................................... mgmt_16_a01_bs_fr
Responsable dbutant : les dfis ................. mgmt_16_a02_bs_fr
PROGRAMME DE FORMATION EN
COMMUNICATION
Responsable dbutant : rpondre aux attentes mgmt_16_a03_bs_fr
Rudiments de l'valuation des performances

Principes fondamentaux de l'valuation des
performances : planifier des valuations ...... mgmt_17_a01_bs_fr
performances : raliser des valuations
traditionnelles .............................................. mgmt_17_a02_bs_fr
performances : valuations 360 degrs ..... mgmt_17_a03_bs_fr
Gestion des talents : Planification ............... mgmt_18_a02_bs_fr

Gestion des talents : Recruter des talents .... mgmt_18_a03_bs_fr
Comptences d'coute constructive

Amliorer ses comptences en matire
d'coute.................................................................... COMMG154
Utilisation constructive des feedbacks dans les

affaires
Comment faire des commentaires : le guide du
responsable .............................................................. COMMG525
Efficacit personnelle (Co-dveloppe avec DDI)

Amliorer ses comptences en matire
d'coute.................................................................... COMMG154
Principes fondamentaux de gestion des talents

Gestion des talents : Notions de base .......... mgmt_18_a01_bs_fr
46
Principes de direction fondamentaux
Conseils pour russir la rdaction d'une analyse

de rentabilit interne
Prparer une analyse de rentabilit ............. comm_01_a01_bs_fr
www.skillsoft.com
FRENCH
Rdaction d'une analyse de rentabilit ....... comm_01_a02_bs_fr
Communication interpersonnelle : Les

Essentiels de lcoute .................................. comm_21_a03_bs_fr
Prsenter votre analyse .............................. comm_01_a03_bs_fr
Communication interpersonnelle : Cibler

votre message .............................................. comm_21_a02_bs_fr
coute efficace
Principes de base de l'coute ...................... comm_03_a01_bs_fr
Conflits sur le lieu de travail : Identifier

et faire face aux conflits .............................. comm_22_a01_bs_fr
Les cls d'une prsentation russie ............ comm_05_a01_bs_fr
Conflits sur le lieu de travail : Stratgies

de rsolution des conflits ............................. comm_22_a02_bs_fr
Ressources disponibles pour les

prsentations ............................................... comm_05_a03_bs_fr
Les cls d'une runion de travail efficace
Collaboration avec des personnes

difficiles : comment travailler avec des
personnes agressives.................................... comm_23_a02_bs_fr
Diriger des runions de travail efficaces .... comm_06_a02_bs_fr

Participer efficacement des runions de
travail .......................................................... comm_06_a03_bs_fr

personnes ngatives ..................................... comm_23_a03_bs_fr
tiquette professionnelle et commerciale
Collaboration avec des personnes difficiles

: comment travailler avec des adeptes de la
procrastination ............................................. comm_23_a04_bs_fr
Le protocole de base en entreprise ............. comm_11_a01_bs_fr

tiquette en matire de communication
commerciale ............................................... comm_11_a02_bs_fr

manipulateurs .............................................. comm_23_a05_bs_fr
Bonnes pratiques en runion ...................... comm_11_a03_bs_fr

Code de conduite en entreprise pour les
cadres .......................................................... comm_11_a04_bs_fr

personnes intresses ................................... comm_23_a06_bs_fr
Les Essentiels des emails des fins

professionnelles
Utiliser efficacement l'email et la
messagerie instantane................................ comm_17_a01_bs_fr
Adressage et redistribution d'emails .......... comm_17_a02_bs_fr
Collaboration avec des personnes difficiles

: comment travailler avec des dirigistes ....... comm_23_a07_bs_fr
Communication interpersonnelle
Communication interpersonnelle : tre
accessible .................................................... comm_21_a05_bs_fr
Communication interpersonnelle : Communiquer
avec prcision ............................................. comm_21_a04_bs_fr
Communication interpersonnelle : Communiquer
avec assurance ............................................ comm_21_a01_bs_fr
47
Les Essentiels de la ngociation :

Planification d'une ngociation.................... comm_24_a02_bs_fr
Comptences cls de l'utilisation du tlphone

des fins professionnelles
Essential Skills for Professional Telephone
Calls ............................................................ comm_18_a01_bs_fr
Principes de ngociation fondamentaux

Les Essentiels de la ngociation : Quest-ce
que la ngociation ? ..................................... comm_24_a01_bs_fr
Gestion des emails ..................................... comm_17_a03_bs_fr
Collaboration avec des personnes difficiles :

identification des personnes difficiles
Collaborer avec des personnes difficiles :
identifier des personnes difficiles ................ comm_23_a01_bs_fr
Organiser des runions de travail efficaces comm_06_a01_bs_fr
Conflits sur le lieu de travail
Russir ses prsentations
Les cls d'une communication efficace ...... comm_05_a02_bs_fr
Les Essentiels de la ngociation : La

communication ............................................ comm_24_a03_bs_fr
Principes fondamentaux d'intelligence

motionnelle
Qu'est-ce que l'intelligence motionnelle ? .comm_25_a01_bs_fr
Amlioration de vos comptences en
intelligence motionnelle : Conscience et
gestion de soi ............................................... comm_25_a02_bs_fr
Utiliser l'intelligence motionnelle au
travail .......................................................... comm_25_a03_bs_fr
www.skillsoft.com
FRENCH
lments fondamentaux de la communication
interculturelle
Cultures et communication ........................ comm_26_a01_bs_fr
Diversit au travail : La diversit et vous .........pd_07_a02_bs_fr
Bases du tltravail : Stratgies de

communication pour les employs qui
travaillent distance ..........................................pd_08_a02_bs_fr
Communication entre les cultures .............. comm_26_a02_bs_fr

Amliorer la communication dans les
relations interculturelles.............................. comm_26_a03_bs_fr
De bons rsultats sans autorit directe

Obtenir des rsultats sans recourir
l'autorit : Instaurer de bonnes relations
et gagner en crdibilit................................ comm_27_a01_bs_fr
Bases du tltravail : Optimisation de la

productivit en tant qu'employ distance ........pd_08_a01_bs_fr
Production d'ides cratives et innovantes :

Optimisation de la crativit d'une quipe .........pd_09_a02_bs_fr

l'autorit : Convaincre grce la
communication ........................................... comm_27_a02_bs_fr
Production d'ides cratives et innovantes :

Vrification et enrichissement d'ides ...............pd_09_a03_bs_fr
Principes d'coute fondamentaux
Gestion de votre carrire : Se mettre sur la

bonne voie .........................................................pd_10_a02_bs_fr
Gestion de votre carrire : Optimiser
l'valuation des performances ............................pd_10_a05_bs_fr
Les Essentiels de lcoute : Amliorer vos

capacits dcoute ....................................... comm_28_a02_bs_fr
Gestion de votre carrire : Les Essentiels

du rseau professionnel .....................................pd_10_a03_bs_fr
Commentaires et critiques constructifs

Transmettre un avis de faon constructive . comm_29_a01_bs_fr
Formuler des critiques constructives .......... comm_29_a02_bs_fr
Accueil des commentaires et des critiques . comm_29_a03_bs_fr
Gestion de votre carrire : Vous et votre

suprieur ............................................................pd_10_a04_bs_fr
Gestion du temps : Limitation des voleurs de

temps .................................................................pd_11_a03_bs_fr
DVELOPPEMENT PERSONNEL
Optimisation de votre quilibre travail/vie prive
Optimisation de votre quilibre travail/vie
prive : Analyser son quilibre de vie ............... pd_06_a01_bs_fr
prive : Maintenir son quilibre de vie ............. pd_06_a02_bs_fr
prive : Contrler son stress.............................. pd_06_a03_bs_fr
Gestion du temps : Planifier et hirarchiser

son temps ...........................................................pd_11_a02_bs_fr
Stratgies de prise de dcision et de rsolution

de problmes
Rsolution des problmes : lments
fondamentaux ....................................................pd_12_a01_bs_fr
Rsolution des problmes : Identification et
dveloppement de vos points forts ....................pd_12_a02_bs_fr
Rsolution des problmes : Approfondissement pd_12_a03_bs_fr
Prise de dcision : lments fondamentaux .....pd_12_a04_bs_fr
Diversit au travail
Prise de dcision : Outils et techniques ............pd_12_a05_bs_fr

Diversit au travail : Importance de la
diversit dans un monde des affaires en
constante mutation ............................................ pd_07_a01_bs_fr
48
Gestion efficace du temps

Gestion du temps : Analyser l'emploi de son
temps .................................................................pd_11_a01_bs_fr
Gestion de votre carrire

Gestion de votre carrire : Cration d'un
plan ....................................................................pd_10_a01_bs_fr
Les Essentiels de lcoute : Bases de

lcoute ....................................................... comm_28_a01_bs_fr
Production d'ides cratives et innovantes

Generating Creative and Innovative Ideas:
Enhancing Your Creativity ................................pd_09_a01_bs_fr

l'autorit directe : Rciprocit ..................... comm_27_a03_bs_fr

l'autorit directe : Influencer votre
suprieur ..................................................... comm_27_a04_bs_fr
Tltravail et employs travaillant distance
Prise de dcision : Prise de dcisions

difficiles ............................................................pd_12_a06_bs_fr
www.skillsoft.com
FRENCH
Gestion du changement au sein de l'organisation
Comprendre le changement dans votre

entreprise .......................................................... pd_13_a01_bs_fr
Estimation et budgtisation des cots du

projet .............................................................. proj_09_a01_bs_fr
Se prparer au changement dans votre

entreprise .......................................................... pd_13_a02_bs_fr
Adhrer au changement dans votre entreprise . pd_13_a03_bs_fr
tablir et entretenir la confiance
Gestion financire du projet (Guide PMBOK 4me dition)
Matrise des cots .......................................... proj_09_a02_bs_fr
Gestion de la qualit du projet - (Guide PMBOK

- 4me dition)
Planification de la qualit du projet ............... proj_10_a01_bs_fr
tablir des relations de confiance .................... pd_15_a01_bs_fr
Assurance qualit et contrle qualit ............. proj_10_a02_bs_fr
GESTION DE PROJET
Planification des ressources humaines du

Principes de bases de la gestion de projet (Guide PMBOK - 4me dition)

Management de projet en organisation .......... proj_05_a01_bs_fr
Aperu du management de projet .................. proj_05_a02_bs_fr
Management des ressources humaines du projet proj_11_a02_bs_fr
Groupes de processus de management de projet proj_05_a03_bs_fr
Excution, surveillance et matrise

intgres du projet .......................................... proj_06_a02_bs_fr
Processus pour le management de la

communication du projet ................................ proj_12_a02_bs_fr
Matrise intgre des modifications de

projet et Clture .............................................. proj_06_a03_bs_fr
Crer la structure de dcoupage du projet ...... proj_07_a02_bs_fr

Surveillance et matrise du contenu du
projet............................................................... proj_07_a03_bs_fr
Gestion du planning du projet (Guide PMBOK 4me dition)

Dfinir et Organiser en squence les
activits du projet............................................ proj_08_a01_bs_fr
Estimation des ressources et dures des
activits ........................................................... proj_08_a02_bs_fr
Dveloppement et matrise de l'chancier du
Gestion des risques du projet (Guide PMBOK 4me dition)

Plan de management des risques ................... proj_13_a01_bs_fr
Identification des risques du projet ................ proj_13_a04_bs_fr
Ralisation de l'analyse des risques ............... proj_13_a02_bs_fr
Gestion de la porte du projet - (Guide PMBOK

- 4me dition)
Exigences du projet et dfinition du contenu . proj_07_a01_bs_fr
Gestion de la communication du projet - (Guide

PMBOK - 4me dition)
Parties prenantes et plan de management de
la communication ........................................... proj_12_a01_bs_fr
Gestion intgre du projet - (Guide PMBOK 4me dition)

Initiation et planification intgres ................ proj_06_a01_bs_fr
Gestion des ressources humaines du projet (Guide PMBOK - 4me dition)
Rponse aux risques, surveillance et

matrise ........................................................... proj_13_a03_bs_fr
Gestion de l'approvisionnement du projet (Guide PMBOK - 4me dition)

Planification des approvisionnements du
Grer les approvisionnements ....................... proj_14_a02_bs_fr
Normes thiques et bonne conduite

professionnelle - (Norme PMI - aligne)
Le rle de l'thique dans le management de
Valeurs fondamentales de PMI et normes
thiques .......................................................... proj_15_a02_bs_fr
49
www.skillsoft.com
FRENCH
Matrise de la communication en centre

d'appels ...................................................................... CUSTG112
Optimisation de vos performances au sein d'une

quipe
Service la clientle des centres d'appels ................. CUSTG113

Vente par tlphone en centre d'appel ...................... CUSTG114
tre un membre efficace au sein d'une quipe team_02_a01_bs_fr

Communication d'quipe efficace ................ team_02_a04_bs_fr
lments d'une quipe soude ..................... team_02_a03_bs_fr
Dfinition des objectifs et des
responsabilits d'une quipe ......................... team_02_a02_bs_fr
Comptences du centre d'appel de front
Comptence en survie de l'agent du support

technique
Using Feedback to Improve Team Performance team_02_a05_bs_fr
Notions fondamentales sur le support

technique ................................................................... CUSTG162
Conduite d'quipes
Comptences de survie d'un agent de support

technique ................................................................... CUSTG164
Conduite d'quipes : tablissement d'un

climat de confiance et d'engagement ............ team_03_a04_bs_fr
Support client, Comptences
Conduite d'quipes : Gestion des conflits .... team_03_a07_bs_fr
Interagir avec le client ................................... cust_02_a01_bs_fr
Conduite d'quipes : Dveloppement de

l'quipe et de sa culture ................................. team_03_a03_bs_fr
Communiquer efficacement .......................... cust_02_a02_bs_fr
Conduite d'quipes : Dfinition des buts,

des rles et des instructions .......................... team_03_a02_bs_fr
Principes de base de ITIL, V3
Conduite d'quipes : Favoriser une

communication et une collaboration efficacesteam_03_a05_bs_fr
ITIL Version 3 - ITIL et le cycle de vie des

services ............................................................... ib_itil_a01_it_fr
Conduite d'quipes : Lancement d'une quipe

performante................................................... team_03_a01_bs_fr
ITIL V3 - Principes fondamentaux de la

stratgie des services .......................................... ib_itil_a02_it_fr
Conduite d'quipes : Gestion d'quipes

virtuelles ....................................................... team_03_a08_bs_fr
ITIL V3 - Processus de la stratgie des

Conduite d'quipes : Motivation et

optimisation des performances ..................... team_03_a06_bs_fr

conception des services ...................................... ib_itil_a04_it_fr
Processus de la conception des services ............ ib_itil_a05_it_fr

SKILLS
Processus et principes de la transition des

SALES CURRICULUM
ITIL V3 : Principes et fonctions de

l'exploitation des services ................................... ib_itil_a07_it_fr
ITIL V3 - Processus d'exploitation des

De la vente d'un produit la vente d'une

solution ...................................................................... SALEG141
Prospecter efficacement ............................................ SALEG142
Influencer les dcisions de vos clients ...................... SALEG144
Prsenter votre solution ............................................ SALEG145
tablir des relations pour un succs durable ............. SALEG146

SKILLS
SERVICE CLIENT
ITIL V3 : Principes fondamentaux de

l'amlioration permanente des services .............. ib_itil_a09_it_fr
lments fondamentaux du service client

Les Fondamentaux du service client : tablir
un bon rapport dans le cadre dune relation
client ............................................................... cust_09_a01_bs_fr
Service client sur le terrain ............................ cust_09_a02_bs_fr
Service client par tlphone ........................... cust_09_a03_bs_fr
Service client interne ..................................... cust_09_a04_bs_fr
Service client : Gestion des confrontations
et des conflits.................................................. cust_09_a05_bs_fr
Dfinir l'orientation du service client dans
votre entreprise ............................................... cust_09_a06_bs_fr
50
www.skillsoft.com
FRENCH
Rvision et protection de contenu dans

Excel 2010..................................................... mo_bexl_a07_dt_fr
Utilisation de formules simples dans

Utilisation des fonctions de base dans

Principales nouveauts d'Office 2010 ........... mo_otnf_a01_dt_fr
Insertion de graphiques de base dans

Nouvelles fonctionnalits de messagerie et

de collaboration dans Office 2010 ................. mo_otnf_a02_dt_fr
Office 2010 Web Apps et nouvelles
fonctionnalits de Publisher et Mobile........... mo_otnf_a03_dt_fr

Ajout d'effets visuels, de thmes et de

styles aux classeurs Excel 2010 ..................... mo_bexl_a11_dt_fr
Dmarrer avec Outlook 2010 ....................... mo_bout_a01_dt_fr

Gestion des conversations et organisation
des messages lectroniques dans Outlook 2010mo_bout_a02_dt_fr
Word et Excel 2010 et la nouvelle interface

d'Office 2010 ............................................... mo_nfum_a01_dt_fr
Gestion des pices jointes, graphiques,

signatures et rponses automatiques dans
Outlook 2010 ................................................. mo_bout_a03_dt_fr
Outlook 2010 et la collaboration dans

Office 2010 .................................................. mo_nfum_a02_dt_fr
Nouvelles fonctionnalits de PowerPoint,

Publisher et Access dans Office 2010 .......... mo_nfum_a03_dt_fr
Utilisation du Calendrier pour les

rendez-vous, les vnements et les runions
dans Outlook 2010 ........................................ mo_bout_a04_dt_fr
Gestion des runions et personnalisation du

calendrier dans Outlook 2010 ........................ mo_bout_a05_dt_fr
Dmarrer avec Word 2010 .......................... mo_bwrd_a01_dt_fr
Outlook 2010 Social Connector et Messagerie mo_bout_a06_dt_fr
Mise en forme et traitement du texte dans

Word 2010 ................................................... mo_bwrd_a02_dt_fr
Gestion des contacts dans Outlook 2010 ...... mo_bout_a07_dt_fr
Organisation et mise en forme de texte dans

Navigation dans Word 2010 ....................... mo_bwrd_a04_dt_fr
Structuration des documents Word 2010 .... mo_bwrd_a05_dt_fr
Utilisation des fonctionnalits Tches,

Notes et Journal dans Outlook 2010 .............. mo_bout_a08_dt_fr
Enregistrement, partage et impression avec

Personnalisation du comportement et de
l'apparence de Word 2010 ........................... mo_bwrd_a08_dt_fr
Ajout de tables des matires, de notes de

bas de page, de liens hypertexte et de
signets dans Word 2010 ............................... mo_awrd_a02_dt_fr
Cration et insertion de graphiques dans

Formulaires, champs, fusion et publipostage

dans Word 2010 ........................................... mo_awrd_a03_dt_fr
Gestion, inspection et rcupration de

documents Word 2010.................................. mo_awrd_a04_dt_fr
Dmarrer avec Excel 2010 ............................ mo_bexl_a01_dt_fr
Cration et mise en forme de tableaux dans

Word 2010.................................................... mo_awrd_a05_dt_fr
Application d'une mise en forme de base

des donnes dans Excel 2010......................... mo_bexl_a02_dt_fr
Manipulation de tableaux dans Word 2010 . mo_awrd_a06_dt_fr
Dplacements et navigation dans Excel 2010 mo_bexl_a03_dt_fr
Insertion de graphiques et de tableaux dans

Word 2010.................................................... mo_awrd_a07_dt_fr
Dplacement de donnes et modification de

feuilles de calcul dans Excel 2010 ................. mo_bexl_a04_dt_fr
Enregistrement, envoi et impression des
classeurs Excel 2010 ...................................... mo_bexl_a05_dt_fr
Utilisation de la mise en forme
conditionnelle, des tableaux et des
graphiques sparkline dans Excel 2010 ........... mo_bexl_a06_dt_fr
51

Utilisation des thmes, des arrire-plans,
des filigranes et des composants QuickPart
dans Word 2010 ........................................... mo_awrd_a01_dt_fr
Rvision de documents dans Word 2010 .... mo_bwrd_a06_dt_fr

Personnalisation d'lments visuels dans
Excel 2010..................................................... mo_aexl_a01_dt_fr
www.skillsoft.com
FRENCH
Personnalisation des paramtres de classeur,
de la mise en forme conditionnelle et des
formats de nombre dans Excel 2010 .............. mo_aexl_a02_dt_fr
Dmarrer avec Access 2010 .........................mo_bacc_a01_dt_fr
Organisation des donnes et des objets dans

Excel 2010 ..................................................... mo_aexl_a03_dt_fr
Cration de tables de base dans Access 2010 mo_bacc_a02_dt_fr

Manipulation de donnes et relations simples
dans Access 2010 ..........................................mo_bacc_a03_dt_fr
Vrification de la validit des donnes et

des formules dans Excel 2010 ....................... mo_aexl_a04_dt_fr
Prsentation des formulaires dans

Access 2010 ..................................................mo_bacc_a04_dt_fr
Automatisation de tches dans Excel 2010

l'aide des macros ............................................ mo_aexl_a05_dt_fr
Modification de formulaires simples dans

Access 2010 ..................................................mo_bacc_a05_dt_fr
Analyse de donnes l'aide d'une analyse de

scnarios dans Excel 2010 ............................. mo_aexl_a06_dt_fr
Prsentation des requtes dans Access 2010 mo_bacc_a06_dt_fr
Tableaux croiss dynamiques et graphiques

croiss dynamiques dans Excel 2010 ............. mo_aexl_a07_dt_fr
Prsentation des tats dans Access 2010 ......mo_bacc_a07_dt_fr
Filtres de tableau crois dynamique, calculs

et PowerPivot dans Excel 2010...................... mo_aexl_a08_dt_fr

Mise en forme des messages lectroniques et
configuration des options de messagerie dans
Outlook 2010 ................................................. mo_aout_a01_dt_fr
Personnalisation d'Outlook 2010 et gestion
des comptes ................................................... mo_aout_a02_dt_fr
Gestion du courrier lectronique l'aide de
rgles, de rponses automatiques et
d'alertes dans Outlook 2010 ........................... mo_aout_a03_dt_fr
Travailler avec des fichiers, programmes et

imprimer dans Windows Vista ..................... mv_wveu_a02_it_fr
Navigation sur le Web et dans la maintenance
systme avec Windows Vista ....................... mv_wveu_a03_it_fr
Mise en uvre de la scurit avec

Outlook 2010 ................................................. mo_aout_a06_dt_fr
Accs distant Exchange et utilisation de

formulaires dans Outlook 2010...................... mo_aout_a07_dt_fr
Dmarrer avec PowerPoint 2010 ................. mo_bppt_a01_dt_fr
Nouvelles fonctionnalits de Microsoft

Office 2007 pour les utilisateurs finaux......................239866_FR
Amliorations visuelles de prsentations

PowerPoint 2010........................................... mo_bppt_a02_dt_fr
Microsoft Office Excel, PowerPoint et

Outlook 2007 ..............................................................239874_FR
Ajout d'images des prsentations dans

PowerPoint 2010........................................... mo_bppt_a03_dt_fr
Utilisation des contenus multimdias et des
animations dans PowerPoint 2010 ................ mo_bppt_a04_dt_fr

Mise en route d'Excel 2007 ......................... mo_bgex_a01_dt_fr
Manipulation et mise en forme de donnes et
de feuilles de calcul ...................................... mo_bgex_a02_dt_fr
Rvision et impression dans Excel 2007 ..... mo_bgex_a03_dt_fr
Utilisation des outils de diaporama avancs

dans PowerPoint 2010 ................................... mo_appt_a01_dt_fr
Collaboration et partage de prsentations
dans PowerPoint 2010 ................................... mo_appt_a02_dt_fr
52

Mise en route de Windows Vista ................. mv_wveu_a01_it_fr
Fichiers de donnes, archivage et groupes

d'envoi/rception dans Outlook 2010............. mo_aout_a05_dt_fr

Users
L'exprience Windows Vista .....................................242954_FR
Utilisation de fichiers, des dossiers et de

la recherche et des flux RSS dans Outlook
2010 ............................................................... mo_aout_a04_dt_fr
Formules et fonctions d'Excel 2007 ............. mo_bgex_a04_dt_fr

Graphiques, images, thmes et styles dans
Excel 2007.................................................... mo_bgex_a06_dt_fr
www.skillsoft.com
FRENCH
Mise en route d'Access 2007 ....................... mo_bgac_a01_dt_fr
Texte et paragraphes dans Word 2007 ........ mo_bgwd_a02_dt_fr
Tables Access 2007 de base ........................ mo_bgac_a02_dt_fr
Structurer, diter, enregistrer et ouvrir

des documents dans Word 2007 .................. mo_bgwd_a03_dt_fr
Formulaires Access 2007 de base ................ mo_bgac_a03_dt_fr
Travailler sur des documents dans Word 2007 mo_bgwd_a05_dt_fr
Requtes et tats dans Access 2007 ............. mo_bgac_a04_dt_fr

Mise en route d'Outlook 2007 ...................... mo_bgol_a01_dt_fr
Fonctions de documents avances dans Word

2007............................................................. mo_wdpu_a02_dt_fr
Mise en forme et gestion des messages dans

Outlook 2007 ................................................ mo_bgol_a02_dt_fr
Fonctionnalits de collaboration dans Word

2007............................................................. mo_wdpu_a03_dt_fr
Utilisation des contacts, des tches et des

notes, et personnalisation de l'interface
d'Outlook 2007 ............................................. mo_bgol_a04_dt_fr

Analyse de donnes dans Excel 2007 .......... mo_expu_a01_dt_fr
Protection et partage des classeurs dans
Excel 2007.................................................... mo_expu_a02_dt_fr
Recherches, impression et flux RSS dans

Outlook 2007 ................................................ mo_bgol_a05_dt_fr
change de donnes avec Excel 2007 ......... mo_expu_a03_dt_fr

Mise en route de PowerPoint 2007 .............. mo_bgpp_a01_dt_fr

Fonctionnalits de manipulation avance des
donnes dans Word 2007............................. mo_wdpu_a01_dt_fr
Utilisation du calendrier dans Outlook 2007 mo_bgol_a03_dt_fr
Mise en route de Word 2007 ....................... mo_bgwd_a01_dt_fr
Impression, aide et mise en forme

automatique dans Word 2007 ...................... mo_bgwd_a04_dt_fr
Ajout d'illustrations des prsentations

dans PowerPoint 2007 ..................................mo_bgpp_a02_dt_fr
Personnalisation d'Outlook 2007 et

utilisation du journal...................................... mo_adol_a01_dt_fr
Ajout de contenu multimdia et d'animations

des prsentations ........................................ mo_bgpp_a03_dt_fr
Configuration des rgles, des alertes et des

paramtres du courrier indsirable dans
Outlook 2007 ................................................. mo_adol_a02_dt_fr
Utilisation de SharePoint, des calendriers

et des formulaires dans Outlook 2007 ........... mo_adol_a03_dt_fr
Mise en forme avance dans Word 2007 .... mo_adwd_a01_dt_fr
Navigation avance dans des documents et

rvision des documents dans Word 2007 ..... mo_adwd_a02_dt_fr

USERS
Utilisation des tableaux et des graphiques

dans Word 2007 ........................................... mo_adwd_a03_dt_fr
Microsoft Windows XP pour dbutants /

Microsoft Windows XP for Beginners
Mise en forme avance dans Excel 2007 ..... mo_adex_a01_dt_fr
Gestion avance des donnes dans Excel 2007 mo_adex_a02_dt_fr
Initiation Microsoft Windows XP ............................ 59301_FR
La personnalisation avance dans Excel 2007 mo_adex_a03_dt_fr
Exploitation de Microsoft Windows XP ..................... 59306_FR
Cration de diaporamas personnaliss dans

PowerPoint 2007........................................... mo_adpp_a01_dt_fr
Distribution de prsentations dans

PowerPoint 2007........................................... mo_adpp_a02_dt_fr
Microsoft Office 2003 : Nouvelles fonctionnalits

/ Microsoft Office 2003: New Features
Microsoft Office 2003 : Nouvelles fonctions
destines aux utilisateurs ............................................117529_FR
53
www.skillsoft.com
FRENCH
Microsoft Office 2003 : Nouvelles
fonctionnalits proposes aux utilisateurs
de Outlook ................................................................. 126060_FR
Microsoft Office 2003 : Initiation Word /

Validation et collaboration avances dans

Excel 2003..................................................................121344_FR
Echange avanc de donnes dans Excel 2003 ...........119748_FR
Prparation de prsentations PowerPoint 2003

efficaces......................................................................125830_FR
Initiation Word 2003 .............................................. 112997_FR

Utilisation de texte et de paragraphes dans
Word 2003 ................................................................. 124981_FR
Dfinition de la structure, modification,
enregistrement et ouverture de documents
dans Word 2003 ......................................................... 123383_FR
Principales tables dans Access 2003 ..........................125947_FR

Principaux formulaires dans Access 2003 .................125956_FR
Requtes et tats dans Access 2003 ...........................125964_FR
Utilisation de documents dans Word 2003 ............... 112998_FR
Microsoft Office 2003 : Cours avanc sur Word /

Personnalisation et maintenance dans Access

2003............................................................................125984_FR
Fonctions avances de manip. des donnes

dans Word 2003 ......................................................... 113114_FR
Requtes avances dans Access 2003 ........................126944_FR

Donnes et prsentation dans Access 2003 ...............126950_FR
Mise en forme et gestion des messages dans

Outlook 2003 ..............................................................128879_FR
Fonctions avances de document dans Word

2003 ........................................................................... 121072_FR
Planification d'vnements, de rendez-vous

et de runions dans Outlook 2003 ..............................128880_FR
Options de collaboration dans Word 2003 ................ 113139_FR
Microsoft Office 2003 : Initiation Excel /

Fonctions lmentaires d'Excel 2003 ........................ 113187_FR
Utilisation des listes de tches, de

contacts et des notes dans Outlook 2003 ....................128881_FR
Impression et collaboration dans Excel 2003 ............ 122518_FR

Formules et fonctions d'Excel 2003 .......................... 113221_FR
Mise en forme de donnes dans Excel 2003 ............. 119827_FR
Fonctions graphiques et multimdias dans
Excel 2003 ................................................................. 119828_FR
Microsoft Office 2003: Getting Started

Introduction Microsoft Office 2003 ........................121587_FR
Microsoft Office 2003: Beginning Project

Professional
Cration et dfinition d'un projet ...............................132490_FR
Spcification et affectation des ressources ................132510_FR
Microsoft Office 2003 : Cours avanc sur Excel /

Personnalisation avance dans Excel 2003 ............... 119829_FR
Mise en forme avance dans Excel 2003 .................. 125656_FR
Gestion avance des donnes dans Excel 2003 ......... 113262_FR
Analyse avance des donnes dans Excel 2003 ........ 113309_FR
54

Envoi et rception de messages dans Outlook
2003............................................................................113430_FR
Utilisation de tableaux, de graphiques et

d'illustrations dans Word 2003 .................................. 126789_FR
Microsoft Office 2003: Advanced Access

Amlioration des tables, formulaires et
tats dans Access 2003 ...............................................126934_FR
Options avances de mise en forme sous Word

2003 ........................................................................... 113095_FR
Navigation avance dans des documents Word
2003 ........................................................................... 126778_FR

Initiation Access 2003 ............................................125937_FR
Impression, aide, mise en forme auto. ds

Word 2003 ................................................................. 116299_FR
Tableaux et fonctionnalits multimdia dans
Word 2003 ................................................................. 116894_FR
Suivi et rapports de l'avancement ..............................132504_FR

Cration de prsentations simples l'aide
de PowerPoint 2003....................................................121838_FR
Disposition et conception des diapositives
dans PowerPoint 2003 ................................................123164_FR
www.skillsoft.com
FRENCH
Utilisation d'lments visuels dans des
prsentations PowerPoint 2003 .................................. 125933_FR
Prsentation de Microsoft .NET ................................. 31679_FR
Finalisation de prsentations PowerPoint

2003 ........................................................................... 123167_FR

TECHNOLOGIES
LOTUS NOTES 8
MICROSOFT WINDOWS SERVER 2008
Lotus Notes 8: New Features for End Users
Lotus Notes 8 : Nouvelles fonctions pour les

utilisateurs finaux ............................................ ia_lnnf_a01_dt_fr
Microsoft .NET for Developers

Active Directory
Linfrastructure Active Directory dans
Windows Server 2008 .................................. ws_mwcd_a01_it_fr
Autres rles de serveur Active Directory

dans Windows Server 2008 .......................... ws_mwcd_a02_it_fr
MICROSOFT INTERNET EXPLORER 7
Objets Active Directory dans

Microsoft Internet Explorer 7: End User
Stratgie d'objets de stratgie de groupe

Principes fondamentaux d'Internet Explorer 7 .......... 250164_FR
Configuration DNS dans Windows Server 2008 ws_mwcd_a05_it_fr
Services de certificats Active Directory

MICROSOFT WINDOWS 7
Communications et scurit dans

Analyse, sauvegarde et rcupration dans

Dmarrer avec Windows 7 ....................... mw_mweu_a01_dt_fr

Configuration et scurisation de Windows 7 mw_mweu_a02_dt_fr

Network Infrastructure
Personnalisation de Windows 7 ................ mw_mweu_a03_dt_fr
JAVA 2 PROGRAMMING
Configuration de l'adressage IP et des

services Windows dans Windows Server 2008ws_mwci_a01_it_fr
Configuration, gestion et maintenance des
services IP dans Windows Server 2008 .........ws_mwci_a02_it_fr
Rsolution de noms dans Windows Server 2008 ws_mwci_a03_it_fr
Programmation en Java 2 / Java 2 Programming
Zones DNS et rplication dans

Windows Server 2008 ...................................ws_mwci_a04_it_fr
Bases du langage Java 2 ............................................. 31643_FR
Configuration de laccs rseau dans

Cration de classes dans Java 2 .................................. 31649_FR

Fonctions du langage Java 2 ....................................... 31654_FR
Utilitaires de base Java 2 ............................................ 31658_FR
Prsentation de la cration d'interface
graphique dans Java 2 .................................................. 31663_FR
Scurit de l'accs rseau dans

Configuration des services de fichiers et
dimpression dans Windows Server 2008 .....ws_mwci_a07_it_fr
Analyse de linfrastructure rseau dans
MICROSOFT.NET SOFTWARE
DEVELOPMENT TOOLS

TECHNOLOGIES
MICROSOFT .NET SERVER
55
www.skillsoft.com
FRENCH
Microsoft Windows Server 2003: Managing and
Maintaining the Server Environment
Microsoft Windows Server 2003: Planning,

Implementing, and Maintaining the Active
Directory Infrastructure
Windows Server 2003 - Concepts de base ................ 124011_FR

Windows Server 2003 - Gestion des
utilisateurs, des groupes et des ordinateurs ................ 123546_FR
Planification et implmentation d'une

infrastructure Active Directory ...................................126360_FR
Windows Server 2003 - Gestion de l'accs aux

ressources .................................................................. 123572_FR
Planification des services Active Directory ...............126378_FR

Sites, rplication et approbations Active
Directory ....................................................................126379_FR
Windows Server 2003 - Gestion du matriel,

des disques et des priphriques logiques .................. 123582_FR
Implmentation d'utilisateurs et de groupes

Active Directory .........................................................126380_FR
Windows Server 2003 - Gestion de

l'environnement de Server 2003 ................................ 123605_FR
Windows Server 2003 - Gestion de la
rcupration en cas d'urgence .................................... 123583_FR
Microsoft Windows Server 2003: Implementing,

Managing, and Maintaining a Network
Infrastructure
Planification et implmentation d'une

stratgie de groupe .....................................................126381_FR
Microsoft Windows Server 2003 : Conception

de l'infrastructure ........................................................115388_FR
Windows Server 2003 : Dploiement, gestion

et maintenance du protocole TCP/IP ......................... 125865_FR
Microsoft Windows Server 2003 : Cration

d'une conception .........................................................115395_FR

et maintenance DHCP................................................ 126071_FR
Microsoft Windows Server 2003 : Concept et

logique de l'infrastructure des services
rseau .........................................................................116156_FR
Windows Server 2003 : Dploiement, gestion,

maintenance de la rsolution de noms ....................... 125926_FR
Microsoft Windows Server 2003 : Services RAS

pour l'infrastructure rseau .........................................116411_FR

et maintenance de la scurit rseau .......................... 125927_FR
Microsoft Windows Server 2003 :

Infrastructure rseau et configuration
physique d'Active Directory .......................................116122_FR

et maintenance de l'accs distant ............................... 125928_FR
Microsoft Windows Server 2003 :

Configuration physique de l'infrastructure
rseau II - Connexion Internet ....................................116412_FR

et maintenance du routage ......................................... 126092_FR
Windows Server 2003 : Maintenace d'une
infrastructure rseau................................................... 125929_FR
Microsoft Windows Server 2003: Designing an

Active Directory and Network Infrastructure

TECHNOLOGIES
Microsoft Windows Server 2003: Planning and

Maintaining a Network Infrastructure
Windows Server 2003 : Planification de
l'infrastructure rseau ................................................. 127946_FR
Windows Server 2003 : Planification de la
rsolution de noms ..................................................... 127959_FR
Windows Server 2003 : Mise en place du
routage et de l'accs distant........................................ 127971_FR
Windows Server 2003 : Planification de la
disponibilit du rseau ............................................... 128023_FR
UNIX
UNIX: Operating System Fundamentals

Introduction UNIX .................................................. 78920_FR
Architecture d'un systme UNIX ................................ 78924_FR
UNIX: Shell Programming
Windows Server 2003 : Planification des

rles et de la scurit du serveur ................................ 128052_FR
Notions de base sur les scripts de Shell

UNIX ........................................................................... 83855_FR
Windows Server 2003 : Planification d'une

infrastructure de scurit............................................ 128064_FR
Utilitaires UNIX d'criture de scripts de

shell ............................................................................110852_FR
Ecriture de programmes de shell UNIX ..................... 83877_FR
56
www.skillsoft.com
FRENCH
UNIX: The User Environment
Virtual Private Networks
Personnalisation de l'environnement
utilisateur UNIX .......................................................... 80536_FR
Solutions de rseau priv virtuel ................................ 82685_FR
Utilisation des fichiers et rpertoires UNIX ................ 80533_FR

TECHNOLOGIES
Utilisation de programmes UNIX ............................... 80534_FR

Edition et impression de texte sous UNIX .................. 80535_FR
WIRELESS COMMUNICATIONS
TECHNOLOGIES
COMPTIA NETWORKING,
INTERNETWORKING, AND SECURITY
TECHNOLOGIES
Scurit et environnement sans fil .............................222741_FR

TECHNOLOGIES
Notions fondamentales sur la mise en rseau ........... 218678_FR

Technologies de rseau local .................................... 218693_FR
Protocoles rseau ...................................................... 218703_FR
Utilisation des protocoles TCP/IP ............................. 221224_FR
Rseaux tendus et connectivit distance ............... 218759_FR
Wireless LANs
Technologies de rseaux locaux sans fil ..................... 72034_FR
CompTIA Network+ 2005
Adressage IP et dcoupage en sous-rseaux ............. 218741_FR
Wireless Security
SECURITY SOLUTIONS
The Certified Information Systems Security

Professional (CISSP) Domains
Systmes d'exploitation rseau et clients .................. 218763_FR

Scurit des informations et gestion des
risques ........................................................................243962_FR
Scurit du rseau ..................................................... 218760_FR

Dpannage du rseau ................................................ 218761_FR
Architecture et modle de scurit ............................243975_FR
Tolrance aux pannes et rcupration

d'urgence .................................................................... 218762_FR
Contrle des accs .....................................................243986_FR

Scurit des applications ...........................................243998_FR

TECHNOLOGIES
Scurit des oprations ..............................................244020_FR
COMPTIA NETWORK+ CERTIFICATION
ENTERPRISE DATA SYSTEMS
Network+
ORACLE 9I
Couches suprieures du modle OSI .......................... 64165_FR

Systmes d'exploitation et TCP/IP .............................. 65777_FR
Cryptographie ............................................................244031_FR
Accs distance et scurit du rseau ........................ 65847_FR
Architecture et outils de gestion Oracle9i ................... 58265_FR
Tolrance aux pannes et dpannage de rseaux .......... 65860_FR
Gestion des bases de donnes et des

instances dans Oracle9i ............................................... 58268_FR

TECHNOLOGIES
DATA/TELECOMMUNICATIONS
Voice over IP Fundamentals

Conception d'une solution VoIP ............................... 110787_FR
57
Elments fondamentaux d'une base de donnes

Oracle 9i : Architecture et gestion
Structures des bases de donnes dans

Oracle9i ....................................................................... 58271_FR

Oracle 9i : Sauvegarde et rcupration
Prsentation de la sauvegarde et de la
rcupration, et configuration dans Oracle9i ............... 66137_FR
www.skillsoft.com
FRENCH
Sauvegarde et rcupration gres par
l'utilisateur ou RMAN dans Oracle9i ........................... 66138_FR
Maintenance de Recovery Manager dans
Oracle9i ....................................................................... 66139_FR
Notions de base sur le langage XML .......................... 70151_FR

Oracle 9i : Gestion du stockage des donnes
Stockage des donnes dans Oracle9i .......................... 59293_FR
GESTION DE PROJET
Intgrit des donnes dans Oracle9i ............................ 59299_FR
Feuilles de style et liens .............................................. 70152_FR

Oracle 9i : Gestion de l'accs la base de
donnes / Oracle9i Database Fundamentals:
Managing Database Access
Utilisateurs et profils dans Oracle9i ............................ 61604_FR
Privilges et rles dans Oracle9i ................................. 61608_FR
Aperu du management de projet .................. proj_05_a02_bs_fr

Groupes de processus de management de projet proj_05_a03_bs_fr
Configuration de rseau Oracle dans Oracle9i ............ 66079_FR
Excution, surveillance et matrise

intgres du projet .......................................... proj_06_a02_bs_fr
Matrise intgre des modifications de
projet et Clture .............................................. proj_06_a03_bs_fr
Base de donnes Oracle 9i : Introduction SQL /

Oracle9i Database: Introduction to SQL
Crer la structure de dcoupage du projet ..... proj_07_a02_bs_fr

Surveillance et matrise du contenu du
Fonctions SQL dans Oracle9i ..................................... 66472_FR

Sous-requtes, rapports et contrle d'accs
utilisateur dans Oracle9i .............................................. 66925_FR
Dfinition et manipulation de donnes dans
Oracle9i ....................................................................... 67002_FR
Estimation des ressources et dures des

activits .......................................................... proj_08_a02_bs_fr
SAP R/3 RELEASE 4.6
Notions fondamentales sur le langage ABAP ........... 235539_FR

Programmation ABAP I ........................................... 235540_FR
Programmation ABAP II .......................................... 235541_FR
WEB DESIGN
58
Gestion du planning du projet (Guide PMBOK 4me dition)

Dfinir et Organiser en squence les
activits du projet ........................................... proj_08_a01_bs_fr
ENTERPRISE RESOURCE PLANNING

SYSTEMS
SAP ABAP Programming Fundamentals
Gestion de la porte du projet - (Guide PMBOK

- 4me dition)
Exigences du projet et dfinition du contenu . proj_07_a01_bs_fr
Introduction Oracle et SQL dans Oracle9i ............... 66155_FR
Gestion intgre du projet - (Guide PMBOK 4me dition)

Initiation et planification intgres ................ proj_06_a01_bs_fr

Oracle 9i : Gestion du stockage des donnes
Prsentation des rseaux pour les
administrateurs Oracle9i .............................................. 66078_FR
Principes de bases de la gestion de projet (Guide PMBOK - 4me dition)

Management de projet en organisation .......... proj_05_a01_bs_fr
Mondialisation et audit dans Oracle9i ........................ 61611_FR
Introduction to XML: Language Basics
Transport et chargement de donnes dans

Oracle9i ....................................................................... 66140_FR
Tables et index dans Oracle9i ..................................... 59296_FR
SCRIPTING AND WEB LANGUAGES
Dveloppement et matrise de l'chancier du

Gestion financire du projet (Guide PMBOK 4me dition)

Estimation et budgtisation des cots du
Matrise des cots .......................................... proj_09_a02_bs_fr
www.skillsoft.com
FRENCH
Communication d'quipe efficace ................ team_02_a04_bs_fr
Gestion de la qualit du projet - (Guide PMBOK

- 4me dition)
lments d'une quipe soude ...................... team_02_a03_bs_fr

Dfinition des objectifs et des
responsabilits d'une quipe .......................... team_02_a02_bs_fr
Planification de la qualit du projet ............... proj_10_a01_bs_fr

Assurance qualit et contrle qualit ............. proj_10_a02_bs_fr
Gestion des ressources humaines du projet (Guide PMBOK - 4me dition)
Using Feedback to Improve Team Performance team_02_a05_bs_fr
Conduite d'quipes : tablissement d'un

climat de confiance et d'engagement ............. team_03_a04_bs_fr
Planification des ressources humaines du

Conduite d'quipes : Gestion des conflits ..... team_03_a07_bs_fr
Management des ressources humaines du projet proj_11_a02_bs_fr
Conduite d'quipes
Conduite d'quipes : Dveloppement de

l'quipe et de sa culture ................................. team_03_a03_bs_fr
Gestion de la communication du projet - (Guide

PMBOK - 4me dition)
Conduite d'quipes : Dfinition des buts,

des rles et des instructions ........................... team_03_a02_bs_fr
Parties prenantes et plan de management de

la communication ........................................... proj_12_a01_bs_fr
Conduite d'quipes : Favoriser une

communication et une collaboration efficacesteam_03_a05_bs_fr
Processus pour le management de la

communication du projet ................................ proj_12_a02_bs_fr
Conduite d'quipes : Lancement d'une quipe

performante ................................................... team_03_a01_bs_fr
Conduite d'quipes : Gestion d'quipes
virtuelles ........................................................ team_03_a08_bs_fr
Gestion des risques du projet (Guide PMBOK 4me dition)
Conduite d'quipes : Motivation et

optimisation des performances ...................... team_03_a06_bs_fr
Plan de management des risques .................... proj_13_a01_bs_fr
IT BUSINESS
Identification des risques du projet ................ proj_13_a04_bs_fr

Ralisation de l'analyse des risques ............... proj_13_a02_bs_fr
Rponse aux risques, surveillance et
matrise ........................................................... proj_13_a03_bs_fr
Gestion de l'approvisionnement du projet (Guide PMBOK - 4me dition)
IT BUSINESS
Notions fondamentales sur le support

technique ................................................................... CUSTG162
Planification des approvisionnements du

Comptences de survie d'un agent de support

technique ................................................................... CUSTG164
Grer les approvisionnements ........................ proj_14_a02_bs_fr
Normes thiques et bonne conduite

professionnelle - (Norme PMI - aligne)
Le rle de l'thique dans le management de
Valeurs fondamentales de PMI et normes
thiques ........................................................... proj_15_a02_bs_fr
Comptence en survie de l'agent du support

technique
IT Infrastructure Library (ITIL) Foundations V3

ITIL Version 3 - ITIL et le cycle de vie des
stratgie des services .......................................... ib_itil_a02_it_fr
ITIL V3 - Processus de la stratgie des

conception des services ...................................... ib_itil_a04_it_fr
Processus de la conception des services ............ ib_itil_a05_it_fr
Optimisation de vos performances au sein d'une

quipe
Processus et principes de la transition des

ITIL V3 : Principes et fonctions de
l'exploitation des services ................................... ib_itil_a07_it_fr
tre un membre efficace au sein d'une quipe team_02_a01_bs_fr
59
www.skillsoft.com
FRENCH
ITIL V3 - Processus d'exploitation des
ITIL V3 : Principes fondamentaux de
l'amlioration permanente des services ............... ib_itil_a09_it_fr
Support client, Comptences

Interagir avec le client ................................... cust_02_a01_bs_fr
Communiquer efficacement ........................... cust_02_a02_bs_fr

COMPLIANCE
HR Compliance
Loi contre les pratiques de corruption
l'tranger .......................................................... lchr_01_a27_lc_fr
Confidentialit et scurit des donnes
caractre personnel au sein de l'UE ................. lchr_01_a33_lc_fr

COMPLIANCE
HR Compliance
Loi contre les pratiques de corruption
l'tranger .......................................................... lchr_01_a27_lc_fr
Confidentialit et scurit des donnes
caractre personnel au sein de l'UE ................. lchr_01_a33_lc_fr
60
www.skillsoft.com
FRENCH
DUTCH
61

www.skillsoft.com
DUTCH
MICROSOFT OFFICE XP
Geavanceerd gegevensbeheer in Excel 2002 .............. 31757_NL
COMPLIANCE
Geavanceerde gegevensbewerkingen en
-analyses in Excel 2002 ............................................... 31763_NL
HR Compliance
Wet op buitenlandse omkooppraktijken ........ lchr_01_a27_lc_nl

Geavanceerde opmaak en navigatie ............................ 33880_NL
Geavanceerde documentfuncties ................................ 33883_NL
COMPLIANCE
Samenwerkingsfuncties in Word 2002 ....................... 33888_NL
HR Compliance

(non-audio)
Wet op buitenlandse omkooppraktijken ........ lchr_01_a27_lc_nl

Inleiding tot Access 2002 ........................................... 35371_NL
Access 2002 voor gevorderden ................................... 35376_NL

Basisfuncties van Excel 2002 ..................................... 31768_NL

Excel 2002 optimaliseren ........................................... 31772_NL
Nieuwe basisfuncties in Office 2010 ............ mo_otnf_a01_dt_nl

Nieuwe functies voor berichten en
samenwerking in Office 2010 ........................ mo_otnf_a02_dt_nl
Office 2010 Web Apps en nieuwe functies in
Publisher en Mobile ....................................... mo_otnf_a03_dt_nl
Microsoft Office XP: Beginning Excel 2002 (nonaudio)

(non-audio)
Inleiding tot Outlook 2002 ......................................... 37710_NL


Aan de slag met Word 2007 ...................... mo_bgwd_a01_dt_nl
Werken met tekst en alinea's in Word 2007 mo_bgwd_a02_dt_nl
Presentaties maken met PowerPoint 2002 .................. 39525_NL

Documenten maken in Word 2002 ............................. 31793_NL
Werken met documenten in Word 2002 ..................... 31798_NL

Aan de slag met Excel 2007 ....................... mo_bgex_a01_dt_nl
Gegevens en werkbladen bewerken en opmaken

in Excel 2007 bewerken ............................... mo_bgex_a02_dt_nl
Afbeeldingen toevoegen aan presentaties in

PowerPoint 2007.......................................... mo_bgpp_a02_dt_nl

Aan de slag met Word 2003 ..................................... 112997_NL
Aan de slag met PowerPoint 2007 .............. mo_bgpp_a01_dt_nl
62

(non-audio)

Basisfuncties van Excel 2003 ................................... 113187_NL
www.skillsoft.com
DUTCH
Eenvoudige presentaties maken met PowerPoint
2003 ........................................................................... 121838_NL

OPERATIONS
Je emotionele intelligentie verhogen ....................... COMMJ144
CURRICULUM PERSOONLIJKE
ONTWIKKELING
De grondbeginselen van financieel management fin_01_a01_bs_nl
CURRICULUM TEAMBUILDING
Management van organisatorische

veranderingen
Leidinggeven aan teams: Doelen, rollen en

richtlijnen bepalen ........................................ team_03_a02_bs_nl
Verandermanagement: positieve steun voor

verandering opbouwen.................................mgmt_13_a02_bs_nl
Leidinggeven aan teams: Effectieve

communicatie en samenwerking bevorderen team_03_a05_bs_nl
Verandermanagement: omgaan met verzet tegen

verandering ..................................................mgmt_13_a03_bs_nl
Leidinggeven aan teams: Management van

virtuele teams ............................................... team_03_a08_bs_nl

SKILLS
CUSTOMER SERVICE CURRICULUM
Betere werkrelaties opbouwen

Effectieve relaties met klanten ................... comm_12_a04_bs_nl
Leidinggeven aan teams

Leidinggeven aan teams: Het team en de
teamcultuur ontwikkelen .............................. team_03_a03_bs_nl
Verandermanagement: verandering begrijpen mgmt_13_a01_bs_nl
Besluitvorming en probleemoplossing binnen

het bedrijf
Problemen oplossen: alternatieven genereren .. pd_04_a03_bs_nl
Basisprincipes van financieel management voor

niet-financile deskundigen
Assertiviteit van binnenuit ....................................... COMMJ172
Voice of the Customer gebruiken in Six Sigma oper_14_a01_bs_nl
CURRICULUM FINANCIN EN
BOEKHOUDING

Lastige mensen op de werkplek ............................... COMMJ161

ADMINISTRATION
Emotional Intelligence in the Workplace
How to Excel at Customer Service

Basisprincipes voor een uitzonderlijke
service aan de klant ..................................................... CUSTJ102
Communicatie met anderen

Persoonlijke communicatie: benaderbaar zijn comm_21_a05_bs_nl
Persoonlijke communicatie: assertief
communiceren ............................................ comm_21_a04_bs_nl
Persoonlijke communicatie: essentile
luistervaardigheden ..................................... comm_21_a03_bs_nl
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DUTCH
LATIN AMERICAN SPANISH
64
LEGAL COMPLIANCE
www.skillsoft.com
Formar un equipo de alto rendimiento ...................... TEAM1141
COMPLIANCE

proyecto ..................................................................... TEAM1145
HR Compliance
Concientizacin sobre la diversidad en el
lugar de trabajo ........................................... lchr_01_a03_lc_esdo
Gestin de un proyecto virtual .................................. TEAM1224
Harassment
Conocimiento sobre el acoso sexual de los
empleados .................................................... lch_01_a01_lc_esdo
PROGRAMA DE ESTUDIO DE
FORMACIN DE EQUIPOS
Participacin en equipos
Comunicacin efectiva en los equipos ..................... TEAM1172
La funcin del individuo en el equipo ...................... TEAM1173
Optimizacin de su desempeo en un equipo

proyecto ..................................................................... TEAM1132
Elementos de un equipo unido ................. team_02_a03_bs_esdo

interno ........................................................................ TEAM1133
Usar los comentarios para mejorar el

desempeo del equipo .............................. team_02_a05_bs_esdo
Establecer las metas y las responsabilidades

del equipo ................................................. team_02_a02_bs_esdo
Comunicacin eficaz en el equipo ........... team_02_a04_bs_esdo
Creacin de un equipo de proyectos de alto

desempeo
Liderazgo de equipos: Crear un equipo

exitoso ...................................................... team_03_a01_bs_esdo
Liderazgo de equipos: Desarrollar el equipo

y su cultura ............................................... team_03_a03_bs_esdo

proyecto ..................................................................... TEAM1145
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Ser un miembro eficiente del equipo ....... team_02_a01_bs_esdo

proyectos ................................................................... TEAM1134
Creacin de equipos de alto rendimiento en el

sitio y virtuales

proyectos ................................................................... TEAM1134

interno ....................................................................... TEAM1133
9 Atributos de equipos de trabajo de xito

Afrontar y resolver conflictos ................................... TEAM1106
Participacin en un equipo de proyectos

proyecto ..................................................................... TEAM1132
Sensibilizacin sobre acoso sexual para

supervisores y gerentes: edicin para varios
estados ......................................................... lch_01_a04_lc_esdo
Gestin y direccin del equipo virtual

Colaboracin en equipos virtuales ............................ TEAM1223
Privacidad y seguridad de los datos en la UE lchr_01_a33_lc_esdo
Equipos en funcionamiento: Cmo capitalizar el

conflicto
Liderazgo de equipos: Establecer metas,

roles y pautas ............................................ team_03_a02_bs_esdo
Liderazgo de equipos: Generar confianza y
compromiso .............................................. team_03_a04_bs_esdo
Efectividad grupal (Desarrollado en colaboracin

con DDI)
Liderazgo de equipos: Fomentar la

comunicacin efectiva y la colaboracin .. team_03_a05_bs_esdo

desempeo ................................................ team_03_a06_bs_esdo
Liderazgo de equipos: Enfrentar el conflicto team_03_a07_bs_esdo
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PROGRAMA DE ESTUDIO DE FINANZAS
Y CONTABILIDAD
Liderazgo de equipos: Gerencia de equipos

virtuales .................................................... team_03_a08_bs_esdo

OPERATIONS
Contabilidad 102
La gestin de efectivo .................................................... FIN1143
Estados y anlisis financieros ........................................ FIN1144

Fuentes de financiamiento ............................................. FIN1145
ISO 9000:2000 Overview

Crear un Sistema de Gestin de la Calidad ................ OPER1402
Finanzas comerciales para Gerentes
Una direccin orientada a la calidad .......................... OPER1403
La gestin de efectivo .................................................... FIN1143
La satisfaccin del cliente mediante la

gestin de recursos...................................................... OPER1404
Estados y anlisis financieros ........................................ FIN1144

Fuentes de financiamiento ............................................. FIN1145
Mejora continua de la calidad .................................... OPER1406

ADMINISTRATION

OPERATIONS
STRATEGIC PLANNING CURRICULUM LATIN AMERICAN SPANISH
RECURSOS HUMANOS
Presentando el caso .................................................... STGY1216
Preparacin de la entrevista basada en el

comportamiento ............................................................... HR1213
Global Business Strategy
Realizacin de entrevistas basadas en el

Gestin de negocios y estrategia ................................ STGY1321

OPERATIONS
Entrevistas Conductistas
Cmo entrevistar y contratar a las personas

apropiadas
Preparacin de la entrevista basada en el
MARKETING CURRICULUM - LATIN

AMERICAN SPANISH
Realizacin de entrevistas basadas en el

Elementos de la estrategia de marketing ..................... MKT1201
PROGRAMA DE ESTUDIO DE GESTIN
Anlisis del mercado ................................................... MKT1202

Factores competitivos en el marketing
estratgico .................................................................... MKT1203
Fundamentos de la instruccin ................................ MGMT1242
Elaborar un plan de marketing: fase 1 ........................ MKT1204
Funciones del instructor .......................................... MGMT1243
Elaborar un plan de marketing: la estrategia

creativa ........................................................................ MKT1205
Disear una campaa de marketing ............................ MKT1206

ADMINISTRATION
Evaluacin del desempeo de 360 grados

de coaching............................................................... MGMT1246
Habilidades de delegacin
Fundamentos de la delegacin ................................. MGMT1261
El enfoque personal en la delegacin ...................... MGMT1262
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Habilidades bsicas para los Gerentes de
maana

trabajo....................................................................... MGMT1233
Competencias para futuros gerentes ........................ MGMT1111
Herramientas de desarrollo para futuros

gerentes ..................................................................... MGMT1112

El gerente como instructor y asesor ......................... MGMT1113

El gerente como defensor del proyecto .................... MGMT1114
Fundamentos sobre la responsabilidad del
gerente ...................................................................... MGMT1115
Aprendizaje continuo para el futuro gerente ............ MGMT1116
Cmo disciplinar a los empleados; cmo

corregir problemas del desempeo
Motivar a los empleados y reconocer su
trabajo ....................................................................... MGMT1133
Excelencia gerencial: Evaluaciones basadas en

el desempeo

Cmo apoyar a los empleados a travs de los

procesos de cambio
Incorporar el cambio en la empresa ......................... MGMT1183
El entrenador consumado
Fundamentos de la instruccin ................................ MGMT1242
Funciones del instructor .......................................... MGMT1243
de coaching............................................................... MGMT1246
El facilitador exitoso
Dirigiendo a otros a travs del cambio

trabajo....................................................................... MGMT1233
El liderazgo en tiempos de cambio .......................... MGMT1331
Cmo dirigir a los profesionales tcnicos
Labor eficaz de mentor ............................................ MGMT1251
LIDERAZGO
Evaluacin del desempeo

Evaluacin del desempeo ...................................... MGMT1342

Estrategias de negociacin para Gerentes
Orientacin en los principios bsicos
Ejecucin de Negocios
Labor eficaz de mentor ............................................ MGMT1251

Cmo desplazarse de profesional tcnico a

cargos gerenciales

Cmo moverse de la Gestin al Liderazgo

La marca de un lder .................................................. LEAD1221
Comunicacin de una visin compartida ................... LEAD1222
El lder con recursos .................................................. LEAD1223
Supresin de las barreras al rendimiento ................... LEAD1224
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La comunicacin en un lder ..................................... LEAD1225

Instruccin para el rendimiento ................................ LEAD1226
COMUNICACIONES
Cmo liderar en el cambio ........................................ LEAD1227

Cmo conducir desde la primera lnea
Adopte un estilo profesional asertivo ...................... COMM1171

conocimiento ............................................................. LEAD1124
Planificacin de la sucesin en el entorno de los

negocios
La marca de un lder ................................................. LEAD1221
Comunicacin de una visin compartida .................. LEAD1222
La comunicacin en un lder ..................................... LEAD1225

Instruccin para el rendimiento ................................ LEAD1226
Dar Feedback: una gua para directivos ................... COMM1525
Inteligencia emocional en el lugar de trabajo

Qu es la inteligencia emocional? .......................... COMM1141
Inteligencia emocional en el trabajo ........................ COMM1142

Trabajo en equipo e inteligencia emocional ............ COMM1143
Cambio: De la administracin al liderazgo
Liderazgo y cambio .................................. lead_01_a07_bs_esdo

El lder modelo ......................................... lead_01_a08_bs_esdo
Cmo obtener resultados sin autoridad

Construir relaciones para obtener resultados ........... COMM1511
La efectividad de la preparacin ............... lead_01_a06_bs_esdo
Redaccin comercial de alto impacto

Personas difciles en el lugar de trabajo ................... COMM1161
Elementos esenciales del liderazgo

Aspectos esenciales del liderazgo: Motivar a
los empleados ............................................ lead_05_a01_bs_esdo
Aspectos esenciales del liderazgo: Comunicar

su visin ..................................................... lead_05_a02_bs_esdo
Aspectos esenciales del liderazgo: Lograr
influencia como lder ................................. lead_05_a03_bs_esdo
Aspectos esenciales del liderazgo: Dirigir
con inteligencia emocional ........................ lead_05_a04_bs_esdo
la ejecucin comercial ............................... lead_05_a05_bs_esdo
Aspectos esenciales del liderazgo: Liderar
la innovacin ............................................. lead_05_a06_bs_esdo
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Uso eficaz de los comentarios y sugerencias en

los negocios
Cmo liderar en el cambio ........................................ LEAD1227
Comunicacin y liderazgo ........................ lead_01_a05_bs_esdo
Tcnicas de escucha eficaz

Los fundamentos de la escucha ............................... COMM1151
El lder con recursos ................................................. LEAD1223

Supresin de las barreras al rendimiento .................. LEAD1224
Reuniones de negocios eficaces

Cmo dirigir reuniones eficaces en la
empresa .................................................................... COMM1332
Liderar el cambio desde primera lnea ...................... LEAD1125

Comunicacin afirmativa
Tcnicas comunicativas interpersonales en los

Negocios
Habilidades comunicativas para la resolucin
de conflictos ............................................................. COMM1006
Cmo relacionarse y trabajar con personas

difciles
Personas difciles en el lugar de trabajo ................... COMM1161
El dominio de la comunicacin interpersonal

el cambio ................................................... lead_05_a07_bs_esdo
Dinmica de la comunicacin interpersonal ............ COMM1111
Aspectos esenciales del liderazgo: Crear su

plan de desarrollo de liderazgo .................. lead_05_a08_bs_esdo
Las diversas facetas de la comunicacin ................. COMM1113
Herramientas de comunicacin ............................... COMM1112
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El lado interpersonal del conflicto .......................... COMM1114
Habilidades interpersonales para los
negocios ................................................................... COMM1115
Desarrollo de capacidades interpersonales en
su staff ..................................................................... COMM1116
Haciendo frente al desafo de las presentaciones

Los fundamentos de las presentaciones .................. COMM1321
Exposicin de presentaciones eficaces ................... COMM1324
Cmo enfrentar el cambio en la organizacin

Comunicacin durante el cambio
organizacional ................................................................. PD1193
Cmo superar el exceso de trabajo cmo

administrar la memoria y el tiempo
El tiempo como recurso .................................................. PD1121
Eliminar los factores que hacen perder el
tiempo.............................................................................. PD1122
El proceso de negociacin ...................................... COMM1503
Organizarse para recordar ............................................... PD1123
Efectividad personal (Desarrollado junto con

DDI)
Programa para administrar el tiempo y la

memoria .......................................................................... PD1124
Resolucin de problemas y toma de decisiones

en los Negocios
Tcnicas profesionales de atencin telefnica
Fundamentos del pensamiento eficaz ............................. PD1231
Cmo dirigir reuniones eficaces en la

empresa .................................................................... COMM1332
Contextualizar el problema ............................................. PD1232
Tcnicas de escritura para maximizar los

resultados comerciales
Toma de decisiones dinmica ......................................... PD1234
Escritura de reportes y propuestas de

impacto .................................................................... COMM1222
Idear alternativas para solucionar los

problemas ........................................................................ PD1233
Implementar y valorar una decisin ............................... PD1235
Resolucin de problemas y toma de decisiones
en grupo........................................................................... PD1236
Trabajar sin una red El negocio del riesgo

Planificacin estratgica y gestin de
riesgos ............................................................................. PD1244
Inteligencia emocional activa

Liderazgo emocionalmente inteligente .. comm_09_a05_bs_esdo
FORMACIN DE EQUIPOS
DESARROLLO PERSONAL
Cerrar un trato ......................................................... COMM1501
Estudio de las nuevas bases de escritura

comercial ................................................................. COMM1221
Creatividad e innovacin en el lugar de trabajo

Los fundamentos de la creatividad y la
innovacin ....................................................................... PD1031
La negociacin para ganar: Lograr los

resultados deseados
Los fundamentos de la escucha ............................... COMM1151
Cmo alcanzar el equilibrio en su vida personal

y profesional
Gestin del tiempo .......................................................... PD1113
9 Atributos de equipos de trabajo de xito

Afrontar y resolver conflictos ................................... TEAM1106
Creacin de equipos de alto rendimiento en el

sitio y virtuales
Combatir el estrs ........................................................... PD1114

proyecto ..................................................................... TEAM1132
interno ....................................................................... TEAM1133
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proyectos ................................................................... TEAM1134
Liderazgo de equipos: Crear un equipo

exitoso ...................................................... team_03_a01_bs_esdo
Creacin de un equipo de proyectos de alto

desempeo
Liderazgo de equipos: Desarrollar el equipo

y su cultura ............................................... team_03_a03_bs_esdo
Liderazgo de equipos: Establecer metas,

roles y pautas ............................................ team_03_a02_bs_esdo

proyecto ..................................................................... TEAM1145
Liderazgo de equipos: Generar confianza y

compromiso .............................................. team_03_a04_bs_esdo
Liderazgo de equipos: Fomentar la
comunicacin efectiva y la colaboracin .. team_03_a05_bs_esdo
Efectividad grupal (Desarrollado en colaboracin

con DDI)

desempeo ................................................ team_03_a06_bs_esdo
Liderazgo de equipos: Enfrentar el conflicto team_03_a07_bs_esdo
Liderazgo de equipos: Gerencia de equipos

virtuales .................................................... team_03_a08_bs_esdo
Equipos en funcionamiento: Cmo capitalizar el

conflicto

SKILLS
SALES CURRICULUM - LATIN

AMERICAN SPANISH

proyecto ..................................................................... TEAM1145
Gestin y direccin del equipo virtual
El paso de vender productos a vender

soluciones ................................................................... SALE1141
Prospeccin de clientes ............................................. SALE1142

Cmo influir en la decisin de su cliente ................... SALE1144
Participacin en un equipo de proyectos
Presentacin de su solucin ....................................... SALE1145


interno ........................................................................ TEAM1133

AND TRANSPORTATION

proyectos ................................................................... TEAM1134
Participacin en equipos
La funcin del individuo en el equipo ...................... TEAM1173
Control y Prevencin de Derrames .............................. ENV1103
Optimizacin de su desempeo en un equipo
Plan de Control y Contramedidas de

Prevencin de Derrames ............................................... ENV1104
Ser un miembro eficiente del equipo ....... team_02_a01_bs_esdo
Prevencin de la contaminacin de aguas

pluviales ....................................................................... ENV1105
Establecer las metas y las responsabilidades

del equipo ................................................. team_02_a02_bs_esdo
Elementos de un equipo unido ................. team_02_a03_bs_esdo
Comunicacin eficaz en el equipo ........... team_02_a04_bs_esdo
Usar los comentarios para mejorar el
desempeo del equipo............................... team_02_a05_bs_esdo
70
Environmental
Generador de desechos peligrosos
(conocimiento) ............................................................. ENV1102
Comunicacin efectiva en los equipos ...................... TEAM1172

proyecto ..................................................................... TEAM1132
Safety and Health

Acceso a los Registros Mdicos y de
Exposicin .................................................................... SAH1401
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Investigacin y reporte de accidentes .......................... SAH1402
DOT (Department of Transportation Departamento de Transporte) 2: Embalar y

Etiquetar ..................................................................... TRNS1202
Conocimiento sobre la exposicin al asbesto ............... SAH1403

Seguridad de la espalda ............................................... SAH1404
DOT 3: Documentos de transporte ............................ TRNS1203
Seguridad basada en el comportamiento para

supervisores .................................................................. SAH1405
DOT 4: Carga y almacenamiento .............................. TRNS1204
Patgenos transmitidos por la sangre ........................... SAH1406
Estrs causado por el fro ............................................. SAH1409

Seguridad contra el gas comprimido ............................ SAH1411
Ingreso a Espacios Restringidos .................................. SAH1414
Orientacin para la seguridad en la
construccin .................................................................. SAH1415
COMPLIANCE
HR Compliance
Conocimientos sobre seguridad elctrica ..................... SAH1419
Concientizacin sobre la diversidad en el

lugar de trabajo ........................................... lchr_01_a03_lc_esdo
Preparacin para desastre de emergencia ..................... SAH1421
Privacidad y seguridad de los datos en la UE lchr_01_a33_lc_esdo
Conduccin a la defensiva ........................................... SAH1417
Concientizacin sobre ergonoma ................................ SAH1424

Conocimiento sobre Proteccin contra Cadas ............ SAH1425
Prevencin y seguridad contra incendios ..................... SAH1427
Seguridad de las gras de horquilla ............................. SAH1433
Seguridad para Herramientas Manuales y
Elctricas ...................................................................... SAH1434
Conservacin de la audicin ........................................ SAH1438
Harassment
Conocimiento sobre el acoso sexual de los
empleados..................................................... lch_01_a01_lc_esdo
Sensibilizacin sobre acoso sexual para
supervisores y gerentes: edicin para varios
estados .......................................................... lch_01_a04_lc_esdo
cido sulfhdrico ......................................................... SAH1442

Izamiento y montaje de interior ................................... SAH1443
Seguridad en escaleras y andamios .............................. SAH1447
Seguridad para el uso de escaleras ............................... SAH1448
Bloqueo con candado/etiqueta ..................................... SAH1452
Hojas de datos de seguridad del material ..................... SAH1456
Ergonoma de la oficina ............................................... SAH1457
Seguridad en la oficina ................................................ SAH1458
Equipo de Proteccin Personal (PPE) .......................... SAH1461
Extinguidores de incendios porttiles .......................... SAH1462
Seguridad de los camiones industriales a
motor ............................................................................ SAH1463
Seguridad para la radiacin .......................................... SAH1471
Proteccin Respiratoria ................................................ SAH1474
Prcticas de trabajo seguras ......................................... SAH1475
Resbalones, tropezones y cadas .................................. SAH1479
Seguridad durante los procesos de excavacin
y apertura de zanjas ...................................................... SAH1483
Soldadura, corte y soldadura fuerte .............................. SAH1485
Bloqueo/etiquetado por personas autorizadas esh_sah_a08_sh_esdo
Comunicacin de peligros: El derecho a saber
del empleado .............................................. esh_sah_a27_sh_esdo
Transportation
DOT1: Tabla de materiales peligrosos, MP
(del ingls, HAZMAT, HMT) .................................... TRNS1201
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CANADIAN FRENCH
72

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CANADIAN FRENCH

COMPLIANCE
Harassment
Harclement et prvention de la violence
dans l'environnement de travail canadien ..... lch_01_a06_lc_frca
HR Compliance
La LAPHO : service la clientle et
accessibilit.................................................. lchr_01_a35_lc_frca

AND TRANSPORTATION
Safety and Health

Systme d'information sur les matires ........................ SAH6488

COMPLIANCE
Harassment
Harclement et prvention de la violence
dans l'environnement de travail canadien ..... lch_01_a06_lc_frca
HR Compliance
La LAPHO : service la clientle et
accessibilit.................................................. lchr_01_a35_lc_frca
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CANADIAN FRENCH
POLISH
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POLISH
Wykorzystywanie informacji zwrotnych do
usprawnienia pracy zespou .......................... team_02_a05_bs_pl

COMPLIANCE
Kierowanie zespoami: Budowanie zaufania i

zaangaowania ............................................. team_03_a04_bs_pl
HR Compliance
Kierowanie zespoami: Radzenie sobie z

konfliktem .................................................... team_03_a07_bs_pl
Ustawa o zagranicznych praktykach

korupcyjnych .................................................. lchr_01_a27_lc_pl
Kierowanie zespoami: Rozwj zespou i jego

kultury .......................................................... team_03_a03_bs_pl
Kierowanie zespoami: Okrelanie celw, rl
oraz wytycznych ........................................... team_03_a02_bs_pl
Kierowanie zespoami: Promowanie efektywnej

komunikacji i wsppracy............................. team_03_a05_bs_pl
PROGRAM: ZARZDZANIE
PROJEKTAMI
Kierowanie zespoami: Tworzenie zespou

odnoszcego sukcesy .................................... team_03_a01_bs_pl
Podstawy zarzdzania projektami - (Przewodnik

PMBOK - Wydanie trzecie - poprawione)

Performance ................................................. team_03_a06_bs_pl
Wstp do zarzdzania projektami .............................. PROJD511

Cykl ycia projektu i jego interesariusze ................... PROJD512
IT BUSINESS
Wprowadzenie do Grup projektw i

rozpoczynanie projektu ............................................... PROJD513
IT BUSINESS
Planowanie projektu .................................................. PROJD514

Wykonanie, Kontrola i Zamknicie projektu ............. PROJD515
Zaawansowane zarzdzanie projektami Koszt

projektu (zbieny z PMBOK)
Umiejetnosci konsultanta pomocy technicznej ......... CUSTD164
Realizacja planu projektu i caociowa

kontrola zmian ............................................................ PROJD222
Zaawansowane zarzdzanie projektami

Zarzdzanie integracj projektu (zbieny z
PMBOK)
Nowe funkcje pakietu Office 2010 dotyczce

wiadomoci i wsppracy .............................. mo_otnf_a02_dt_pl

PROGRAM: BUDOWANIE ZESPOU
Aplikacje Office 2010 Web Apps oraz nowe

funkcje programw Publisher i Mobile ......... mo_otnf_a03_dt_pl

Zwikszanie wasnego wpywu na zesp
Nowy interfejs pakietu Office 2010,

programw Word 2010 i Excel 2010........... mo_nfum_a01_dt_pl
Being an Effective Team Member ............... team_02_a01_bs_pl
Program Outlook 2010 i funkcje wsppracy w

pakiecie Office 2010 ................................... mo_nfum_a02_dt_pl
Efektywna komunikacja w zespole .............. team_02_a04_bs_pl

Elementy spjnego zespou ......................... team_02_a03_bs_pl
Okrelanie celw i obowizkw zespou ..... team_02_a02_bs_pl
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Nowe podstawowe funkcje w pakiecie Office
2010............................................................... mo_otnf_a01_dt_pl
Przygotowanie planu projektu ................................... PROJD221
Umiejtnoci przetrwania na stanowisku

technika
Ocena zachowania klienta ........................................ CUSTD163
Kierowanie zespoami
Nowe funkcje w programach PowerPoint,

Publisher i Access pakietu Office 2010 ....... mo_nfum_a03_dt_pl
www.skillsoft.com
POLISH
Planowanie wydarze, terminw i spotka w

programie Outlook 2003 ............................................ 128880_PL
MICROSOFT OFFICE XP
Korzystanie z list zada, list kontaktw i

Notatek w programie Outlook 2003 ........................... 128881_PL
Microsoft Office XP - Advanced Access 2002

Zaawansowany projekt bazy danych w programie
Access 2002 ............................................................... 116022_PL
Pierwsze kroki z programem Project 2002 ................ 117545_PL
ledzenie i tworzenie raportw w programie

Project 2002 ............................................................... 117565_PL
Dostosowywanie, uruchamianie i emitowanie

prezentacji programu PowerPoint 2002 ..................... 116195_PL
Praca z programem Project 2002 ............................... 117554_PL
Pierwsze kroki w programie Excel 2007 ..... mo_bgex_a01_dt_pl

Praca z dokumentami w programie Word 2002 ........ 114346_PL

Podstawowe informacje o programie Access
2002 ........................................................................... 117147_PL
Rozszerzone wiadomoci o programie Access
2002 ........................................................................... 117172_PL

OPERATIONS

Wprowadzenie do Six Sigma ................................... OPERD131
Six Sigma Team Implementation

Six Sigma: Zmniejszanie zmiennoci w celu
podnoszenia jakoci................................................... OPERD141
Six Sigma: Suchanie gosu klienta .......................... OPERD142
Model DMAIC metodologii Six Sigma:
Definiowanie problemu ............................................. OPERD143
Podstawowe funkcje programu Excel 2002 .............. 115096_PL
Model DMAIC metodologii Six Sigma: Pomiar

procesu ...................................................................... OPERD144

Formatowanie i zarzdzanie wiadomociami w
programie Outlook 2003 ............................................ 128879_PL
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Optymalizowanie programu Excel 2002 ................... 115117_PL

Tworzenie prezentacji przy uyciu programu
PowerPoint 2002........................................................ 115027_PL
Microsoft Project 2002: Beginners
Zaawansowana obrbka danych w programie

Excel 2002 ................................................................. 114461_PL
Zaawansowane funkcje formatowania i

nawigacji w programie Word 2002 ............................ 114968_PL
MICROSOFT PROJECT 2002 (AUDIO)
Model DMAIC metodologii Six Sigma: Analiza

danych ....................................................................... OPERD145
Model DMAIC metodologii Six Sigma: Analiza
procesu ...................................................................... OPERD146
Model DMAIC metodologii Six Sigma: Poprawa
procesu ...................................................................... OPERD147
Model DMAIC metodologii Six Sigma: Kontrola
poprawionego procesu ............................................... OPERD148
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POLISH
OPERATIONS
Najistotniejsze aspekty budetowania dla niefinansistw
Podstawy budetowania .................................. fin_01_a02_bs_pl

ADMINISTRATION
Elementy strategii marketingowej ............................. MKTD201
Analiza rynku ............................................................ MKTD202

Pisanie planu marketingowego: Faza 1 ...................... MKTD204
Pisanie planu marketingowego: kreatywna
strategia ...................................................................... MKTD205
Przeprowadzanie wywiadu behawioralnego .................. HRD214
Tworzenie kampanii marketingowej .......................... MKTD206

Zarzadzanie marketingowe ........................................ MKTD207
Analiza finansowa w efektywnym marketingu .......... MKTD208
Behavioral Interviewing
Przygotowanie sie do roli kandydata ............................. HRD215
Skuteczne umiejtnoci zatrudniania i

prowadzenia rozmowy kwalifikacyjnej
Online Branding Strategy

Strategie budowania marki online ............................. MKTD223
Skuteczne prowadzenie rozmw

kwalifikacyjnych ............................................................ HRD232
Product Management Essentials
Wprowadzenie do zarzdzania produktem ................ MKTD241
ZARZDZANIE
Opracowywanie strategii nowego produktu ............... MKTD242

Ustalanie cen i analiza rentownosci dla
kierownikw produktu ................................................ MKTD243
Pewno siebie w zarzdzaniu

Nastawienia, emocje i coaching ............................. MGMTD285

ADMINISTRATION
PROGRAM: FINANSE I KSIGOWO
Finanse w biznesie dla menaderw

Wprowadzenie do finansw .......................................... FIND141
Podstawy finansw dla profesjonalistw w

innych dziedzinach
Podstawy budzetowania ................................................ FIND152
Udane relacje pomiedzy coachem a osoba

coachowana ............................................................. MGMTD282
Osobiste podejcie w delegowaniu ......................... MGMTD262
Ksigowo dla menaderw

Decyzje zwiazane z zarzadzaniem i budzet
inwestycyjny .................................................................. FIND242
Kalkulacja kosztw ....................................................... FIND244
Kierowanie innymi poprzez wprowadzanie zmian

Komunikacja i wprowadzanie zmian ...................... MGMTD332
Wytrawny instruktor
Komunikacja i wprowadzanie zmian ...................... MGMTD332
Zarzadzanie przeplywem srodkw pienieznych ........... FIND153

Zrozumienie sprawozdan finansowych ......................... FIND154
Umiejtnoci delegowania wadzy
Najefektywniejsi pracownicy
Najefektywniejsi pracownicy zarzdzanie i
nagradzanie ................................................. mgmt_01_a01_bs_pl
Najistotniejsze aspekty mentoringu

Skuteczny mentoring .................................. mgmt_10_a01_bs_pl
Menader w roli mentora ............................ mgmt_10_a02_bs_pl
Wdroenie programu mentoringu w organizacji mgmt_10_a03_bs_pl
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Najistotniejsze aspekty coachingu biznesowego
Coaching biznesowy: Budowanie relacji w

coachingu.....................................................mgmt_14_a03_bs_pl
Zawieranie transakcji ............................................. COMMD501
Coaching biznesowy: Stosowanie rnych

stylw coachingu .........................................mgmt_14_a04_bs_pl
Proces negocjacji .................................................... COMMD503

Dynamika interakcji ............................................... COMMD504
Coaching biznesowy: Prowadzenie sesji

coachingu.....................................................mgmt_14_a02_bs_pl
Coaching biznesowy: Przygotowanie do roli
coacha ..........................................................mgmt_14_a01_bs_pl
Kiedy prowadzenie negocjacji napotyka na

trudnoci .................................................................. COMMD506

PROGRAM: PRZYWDZTWO
Wykonawstwo w biznesie
Przedstawianie prezentacji ........................ comm_05_a02_bs_pl

Dostpne pomoce prezentacyjne ............... comm_05_a03_bs_pl
Podstawy przywdztwa
Adresowanie i rozsyanie e-maili .............. comm_17_a02_bs_pl
Podstawy przywdztwa: Budowanie Twojego

wpywu jako lidera ........................................ lead_05_a03_bs_pl
Zarzdzanie poczt e-mail ......................... comm_17_a03_bs_pl
Podstawy przywdztwa: Przewodzenie z uyciem

inteligencji emocjonalnej ............................... lead_05_a04_bs_pl
Efektywne korzystanie z poczty e-mail i

wiadomoci byskawicznych ...................... comm_17_a01_bs_pl
Podstawy przywdztwa: Przewodzenie innowacji lead_05_a06_bs_pl
Podstawy przywdztwa: Tworzenie wasnego

planu rozwoju przywdztwa .......................... lead_05_a08_bs_pl
Najistotniejsze aspekty komunikacji telefonicznej

w biznesie
Podstawowe umiejtnoci profesjonalnego
prowadzenia rozmw telefonicznych ......... comm_18_a01_bs_pl
Podstawy przywdztwa: Przewodzenie zmianie lead_05_a07_bs_pl
Konflikt w miejscu pracy

Konflikt w miejscu pracy: Rozpoznawanie i
reagowanie na konflikt ............................... comm_22_a01_bs_pl
KOMUNIKACJA
Konflikt w miejscu pracy: Strategie

rozwizywania konfliktw ......................... comm_22_a02_bs_pl
Umiejtno prowadzenia spotka biznesowych

Planowanie skutecznych spotka biznesowych ......COMMD331
Umiejtnoci komunikacji interpersonalnej
PERSONAL DEVELOPMENT
CURRICULUM
Prezentacja jako narzdzie zarzdzania ..................COMMD326
Najistotniejsze aspekty korzystania z poczty email do celw biznesowych
Podstawy przywdztwa: Komunikowanie wizji lead_05_a02_bs_pl
Podstawy przywdztwa: Przewodzenie wykonaniu

biznesowemu ................................................. lead_05_a05_bs_pl
Tajniki skutecznej prezentacji

Skuteczna prezentacja ............................... comm_05_a01_bs_pl
Podstawy przywdztwa: Motywowanie

pracownikw ................................................. lead_05_a01_bs_pl
Profesjonalne umiejtnoci komunikacji

telefonicznej
Planowanie skutecznych spotka biznesowych ...... COMMD331
Skuteczno w biznesie - praktyka ...........................LEADD153
Skuteczne negocjacje: osignicie zaoonego

celu
Sprostanie wyzwaniom prezentacji

Prezentacja jako narzdzie zarzdzania ..................COMMD326
Telepraca
Podstawy telepracy: Maksymalizowanie
produktywnoci zdalnego pracownika ............. pd_08_a01_bs_pl
Podstawy telepracy: Strategie komunikacji
dla pracownika zdalnego .................................. pd_08_a02_bs_pl
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Wprowadzenie do Grup projektw i
rozpoczynanie projektu .............................................. PROJD513
Opracowywanie twrczych i innowacyjnych

rozwiza
Planowanie projektu .................................................. PROJD514

rozwiza: Zwikszanie kreatywnoci.............. pd_09_a01_bs_pl
rozwiza: maksymalizowanie kreatywnoci
zespou .............................................................. pd_09_a02_bs_pl
Wykonanie, Kontrola i Zamknicie projektu ............ PROJD515

rozwiza: sprawdzanie i rozwijanie rozwizapd_09_a03_bs_pl
Strategie rozwizywania problemw

i podejmowania decyzji
Rozwizywanie problemw: Podstawy ........... pd_12_a01_bs_pl
Zaawansowane zarzdzanie projektami Koszt

projektu (zbieny z PMBOK)
Rozwizywanie problemw: Okrelanie i

budowanie wasnych silnych stron ................... pd_12_a02_bs_pl
Zaawansowane zarzdzanie projektami

Zarzdzanie integracj projektu (zbieny z
PMBOK)
Rozwizywanie problemw: Schodzc gbiej pd_12_a03_bs_pl

Podejmowanie decyzji: Podstawy .................... pd_12_a04_bs_pl

Podejmowanie decyzji: narzdzia i techniki .... pd_12_a05_bs_pl
Podejmowanie decyzji: Podejmowanie trudnych

decyzji .............................................................. pd_12_a06_bs_pl
PROGRAM: BUDOWANIE ZESPOU

Przeomowe strategie dla gospodarki sieci
Podstawy skutecznego mylenia .................................... PDD231
Wdraanie i ocena decyzji ............................................. PDD235
Efektywna komunikacja w zespole ............. team_02_a04_bs_pl

Elementy spjnego zespou ......................... team_02_a03_bs_pl
Ty i twj czas ................................................................. PDD151
Wykorzystywanie informacji zwrotnych do

usprawnienia pracy zespou .......................... team_02_a05_bs_pl
Creativity and Innovation in the Workplace
Tworzenie kreatywnych i innowacyjnych

pomyslw ....................................................................... PDD032
Ocena twrczych i nowatorskich pomyslw .................. PDD033
Okrelanie celw i obowizkw zespou ..... team_02_a02_bs_pl
Kierowanie zespoami
Kierowanie zespoami: Budowanie zaufania i
zaangaowania ............................................. team_03_a04_bs_pl
Kierowanie zespoami: Radzenie sobie z
konfliktem .................................................... team_03_a07_bs_pl
Wdrazanie twrczych i nowatorskich pomyslw ........... PDD034
Kierowanie zespoami: Rozwj zespou i jego

kultury .......................................................... team_03_a03_bs_pl
Kierowanie zespoami: Okrelanie celw, rl

oraz wytycznych ........................................... team_03_a02_bs_pl
PROGRAM: ZARZDZANIE
PROJEKTAMI
Podstawy zarzdzania projektami - (Przewodnik
PMBOK - Wydanie trzecie - poprawione)
Wstp do zarzdzania projektami .............................. PROJD511
Cykl ycia projektu i jego interesariusze ................... PROJD512
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Being an Effective Team Member ............... team_02_a01_bs_pl
Zwikszenie efektywnoci pracy zarzdzanie

swoim czasem
Podstawy kreatywnosci i innowacji ............................... PDD031
Zwikszanie wasnego wpywu na zesp
Kierowanie zespoami: Promowanie efektywnej

komunikacji i wsppracy............................. team_03_a05_bs_pl
Kierowanie zespoami: Tworzenie zespou
odnoszcego sukcesy .................................... team_03_a01_bs_pl
Performance ................................................. team_03_a06_bs_pl

SKILLS
www.skillsoft.com
POLISH
SALES CURRICULUM - POLISH
Badanie poziomu zadowolenia klienta ..................... CUSTD132

Odkrywanie potrzeb, ktre potrafisz
zaspokoi ................................................................... SALED143
Prezentowanie rozwiza ......................................... SALED145
Zadowolenie klientw: analiza i zastosowanie ......... CUSTD133
Budowanie dugotrwaej wsppracy z klientem ...... SALED146
Jak zrozumie klienta? .............................................. SALED132
Umiejetnosci konsultanta pomocy technicznej ......... CUSTD164
Przezwycianie trudnych sytuacji podczas

obsugi klienta ................................................ cust_05_a06_bs_pl
Obsuga klienta na miejscu ............................ cust_09_a02_bs_pl
Zarzdzanie relacjami z klientami
Obsuga klienta przez telefon ........................ cust_09_a03_bs_pl

Obsuga klienta wewntrznego ...................... cust_09_a04_bs_pl
Gos klienta ............................................................... CUSTD103
Konfrontacje i konflikty w obsudze klienta .. cust_09_a05_bs_pl
Umiejtnoci pracownikw centrum

telefonicznego
Ksztatowanie kierunku obsugi klienta w

Twojej organizacji .......................................... cust_09_a06_bs_pl
Telemarketing ........................................................... CUSTD114

SKILLS
Skuteczna obsuga klientw

Gos klienta ............................................................... CUSTD103
Obsuga klientw wewntrznych
CONSULTING SKILLS
Relacja klient-konsultant .......................................... CONSD112
Umiejtnoci pracownika dziau obsugi klientw

wewntrznych
Diagnozowanie i planowanie ................................... CONSD113
Konsultant biura obslugi klienta w akcji ................... CUSTD151
Umiejetnosci zawodowe konsultantw biura

obslugi klienta ........................................................... CUSTD152
COMPLIANCE
Sprostanie wyzwaniom w Biurze Obslugi

Klienta ....................................................................... CUSTD153
Sprzedaz krzyzowa podczas telefonicznej
obslugi klienta ........................................................... CUSTD154
Konsultacja z klientem zewntrznym

Podstawy konsultingu zewnetrznego ........................ CONSD111
Doskonala obsluga klienta wewnetrznego ................ CUSTD141
Najistotniejsze aspekty obsugi klienta

Podstawy obsugi klienta: Nawizywanie
dobrych stosunkw w relacjach z klientami ... cust_09_a01_bs_pl
OBSUGA KLIENTA
Doskonalenie jakoci obsugi klienta

Klienci, konfrontacja i konflikt ..................... cust_05_a05_bs_pl
Wsppraca z kluczowymi pracownikami Twojego

klienta ........................................................................ SALED134

SKILLS
Umiejtnoci przetrwania na stanowisku

technika
Ocena zachowania klienta ........................................ CUSTD163
Strategic Account Sales Skills

Metoda wsppracy z klientem strategicznym .......... SALED131
Mierzenie satysfakcji klienta
Zarzadzanie wykonywana praca ............................... CONSD114
HR Compliance
Ustawa o zagranicznych praktykach
korupcyjnych ...................................................lchr_01_a27_lc_pl
Zarzdzanie kultur obsugi klienta

Telemarketing ........................................................... CUSTD114
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CHINESE MANDARIN
81
www.skillsoft.com
CHINESE MANDARIN
ASP.NET .................. 117893_ZH
ASP.NET .................................. 117761_ZH
ASP.NET .............................................. 117772_ZH
JAVA 2 PROGRAMMING
Java Enterprise Development with the J2EE:

Overview of the J2EE Architecture
J2EE ............................................................ 66577_ZH
VB.NET ...................................................... 84854_ZH
Client Development, Application Deployment,

and Security
J2EE ........................................................ 73519_ZH
J2EE ........................................ 73529_ZH
Microsoft .NET for Developers: Configuration

and Security with C#
.NET ......................................... 110465_ZH
Java 2 .......................................................... 73543_ZH
Microsoft .NET for Developers: Configuration

and Security with VB.NET
Microsoft .NET for Developers: Windows-Based

Application Deployment
.NET ........................................... 79126_ZH
Windows.NET ........................ 79788_ZH
Java Web Services

Web ............................................................. 83795_ZH
WebJava ........................................ 110732_ZH
Java Web ............................................... 116824_ZH
Microsoft .NET for Developers: Analyzing

Requirements and Defining Solution
Architectures
.NET ..................................... 108317_ZH
.NET ......................... 108579_ZH

.NET ................................................. 108595_ZH
MICROSOFT.NET SOFTWARE
DEVELOPMENT TOOLS
Microsoft .NET for Developers: Testing,

Debugging, and Maintaining Web Applications in
VB.NET
VB.NET ........................ 112070_ZH
VB.NETWeb ................. 112074_ZH
VB.NETWeb ............................. 112219_ZH
.NET ................................................. 108608_ZH
Microsoft .NET for Developers: Creating User

Services for Windows Applications with VB.NET
SOFTWARE PROGRAMMING
FUNDAMENTALS
Object-Oriented Analysis and Design with UML

UML ..................... 115472_ZH
UML ...... 115473_ZH
UML ................. 115474_ZH
UML .............. 115475_ZH
VB.NETWindows ......................... 108764_ZH

VB.NET ............................ 121217_ZH
VB.NET ........................ 108765_ZH
VB.NET ................................ 109638_ZH
UML .. 115476_ZH
UML .............. 115477_ZH
UML .......... 115478_ZH
VB.NET
.............................................................................. 109314_ZH

TECHNOLOGIES
Microsoft .NET for Developers: Mastering

ASP.NET with VB.NET
MICROSOFT WINDOWS 2000
ASP.NET ....................... 117745_ZH
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TECHNOLOGIES
Managing Microsoft Windows 2000 in a Network

Environment
Windows 2000Web 67380_ZH
Windows 2000TCP/IP 67419_ZH
Microsoft Windows
2000DHCPDNS .................. 67441_ZH
UNIX
Windows 2000 ............ 67459_ZH

Windows 2000Active Directory 67483_ZH
Windows 2000 ................................ 67498_ZH
Windows 2000 ............ 67513_ZH
UNIX .......................................................... 78924_ZH
Microsoft Windows 2000 Server Technologies:

Designing Highly available Web Solutions
Microsoft Windows
2000Web ............. 66242_ZH
UNIX Shell ....................................... 110852_ZH

UNIX Shell ................................................. 83877_ZH
Windows 2000 66315_ZH

TECHNOLOGIES

TECHNOLOGIES
Sun Microsystems Solaris 9: System

Administration I
LinuxShell ................................................... 31719_ZH
Solaris 9 .............................. 71585_ZH
Linux ........................................... 31726_ZH
Solaris 9 .............................. 73559_ZH
Linux ............................................... 31732_ZH
Solaris 9 .......... 76250_ZH
Linux: Basic System Administration II
Solaris 9 .............................. 76291_ZH
Linux ........................................................... 55294_ZH
Linux: Basic System Administration III

Linux ............................................... 55297_ZH
Solaris 9 ............................. 76289_ZH
Sun Microsystems Solaris 9: System

Administration II
Solaris 9 .............................. 79046_ZH
Solaris 9 ...................................... 78582_ZH
Solaris 9 .................. 79047_ZH
Solaris 9 .............................. 79045_ZH
Linuxshell ........................................... 55300_ZH
Solaris 9 .............................. 80100_ZH
Linux: Basic System Administration IV

TECHNOLOGIES
Linux ........................................... 55380_ZH

Linux ....................................... 55384_ZH
Linux ............................................... 55390_ZH
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Solaris 9OpenBoot .................. 71568_ZH
Linux ................................... 55290_ZH
SUN SOLARIS 9
Linux: Basic System Administration I
Linux ....................... 55287_ZH
UNIX .............................................. 80536_ZH

UNIX .............................................. 80534_ZH
UNIX: The User Environment

UNIX .............................................. 80533_ZH
LINUX BASIC SYSTEM

ADMINISTRATION
UNIX: Shell Programming

UNIX Shell ................................................. 83855_ZH
Windows 2000IIS 5.0 .............. 69327_ZH
UNIX: Operating System Fundamentals
MICROSOFT WINDOWS XP
www.skillsoft.com
CHINESE MANDARIN
Microsoft Windows XP Professional: Installation
and Configuration I
Oracle Application Server 10g:HTTP

Server ......................................... 216903_ZH
Windows XP Professional ................................ 113628_ZH
Oracle Application Server 10g: OracleAS Web

Cache ......................................................................... 216940_ZH
Oracle Application Server 10g: OracleAS Web
Cache ......................................................................... 216940_ZH

and Configuration II
Oracle Application Server 10g: OracleAS

Portal ......................................................................... 216964_ZH
Microsoft Windows XP 113687_ZH
Oracle Application Server 10g: OracleAS

Portal ......................................................................... 216964_ZH
Windows XP Professional . 113713_ZH
Oracle Application Server

10g:mod_plsqlCGI......... 224535_ZH

and Configuration III

10g:mod_plsqlCGI......... 224535_ZH
Microsoft Windows XP ......... 113736_ZH
Oracle Application Server 10g: 224536_ZH
Microsoft Windows XP ......... 113758_ZH
Oracle Application Server 10g: 224536_ZH

Oracle Application Server 10g:Oracle
Internet Directory .............................. 224537_ZH

TECHNOLOGIES
Oracle Application Server 10g:Oracle

Internet Directory .............................. 224537_ZH
IBM WEBSPHERE
Oracle Application Server 10gDASSSO .......... 224538_ZH

Oracle Application Server 10gDASSSO .......... 224538_ZH
IBM WebSphere: Application Server 5.0
Oracle Application Server 10g:SSL 224539_ZH
WebSphere 5.0 Application Server 205046_ZH
Oracle Application Server 10g:SSL 224539_ZH
WebSphere 5.0 ServicesResource

Components ....................................... 206448_ZH
Oracle Application Server 10g:Oracle 224540_ZH

Oracle Application Server 10g:Oracle 224540_ZH
WebSphere 5.0 .......... 205047_ZH

WebSphere 5.0 .......... 205049_ZH
WebSphere 5.0 .................. 206463_ZH
WebSphere 5.0 208290_ZH

WebSphere 5.0 .............. 206481_ZH

TECHNOLOGIES
ORACLE OPERATING SYSTEMS AND
SERVERS
Microsoft Office 2007 ....... 239866_ZH

Microsoft Office ExcelPowerPointOutlook
2007........................................................................... 239874_ZH
Oracle Application Server 10g: Administration I
Oracle Application Server 10g:HTTP

Server ......................................... 216903_ZH
84
Word 2007 ................................ mo_bgwd_a01_dt_zh

Word 2007 mo_bgwd_a03_dt_zh
Word 2007 mo_bgwd_a04_dt_zh

10g:Infrastructure............................... 216879_ZH
Oracle Application Server 10gOracle

Internet Directory ...................................................... 216889_ZH

Word 2007 ........... mo_bgwd_a02_dt_zh

10g:Infrastructure............................... 216879_ZH
Oracle Application Server 10gOracle

Internet Directory ...................................................... 216889_ZH
Word 2007 ....................... mo_bgwd_a05_dt_zh

Word 2007 ................. mo_adwd_a01_dt_zh
Word 2007 mo_adwd_a02_dt_zh
Word 2007 mo_adwd_a03_dt_zh
www.skillsoft.com
CHINESE MANDARIN
Word 2007 ......... mo_wdpu_a01_dt_zh
Access 2007 ............................... mo_bgac_a01_dt_zh
Word 2007 ................. mo_wdpu_a02_dt_zh
Access 2007 ................................... mo_bgac_a02_dt_zh
Word 2007 ......................... mo_wdpu_a03_dt_zh
Access 2007 ................................ mo_bgac_a03_dt_zh

Access 2007 ................... mo_bgac_a04_dt_zh
Excel 2007 ................................. mo_bgex_a01_dt_zh

................. mo_bgex_a02_dt_zh
Excel 2007 ............. mo_bgex_a03_dt_zh
Excel 2007 ......................... mo_bgex_a04_dt_zh
Excel 2007 ...... mo_bgex_a06_dt_zh
MICROSOFT OFFICE XP
Access 2002 .......................... 116051_ZH
Excel 2007 ...................... mo_adex_a02_dt_zh

Excel 2007 .......................... mo_expu_a01_dt_zh
Excel 2002 ............ 114635_ZH
Excel 2007 ................. mo_expu_a02_dt_zh

Excel 2007 ............................. mo_expu_a03_dt_zh

PowerPoint 2007 ................................mo_bgpp_a01_dt_zh
PowerPoint 2007 mo_bgpp_a02_dt_zh
.............mo_bgpp_a03_dt_zh
PowerPoint 2007 ........ mo_adpp_a02_dt_zh
Microsoft Office XP: Advanced FrontPage 2002

FrontPage 2002Web ............. 115955_ZH
FrontPage 2002 ..................... 115977_ZH

Outlook 2002 ................................................ 114389_ZH

PowerPoint 2007 mo_adpp_a01_dt_zh

Excel 2002 ................................ 114461_ZH
Excel 2007 .............................. mo_adex_a03_dt_zh
Microsoft Office XP - Advanced Access 2002

Access 2002 .......................... 116022_ZH
Excel 2007 ...................... mo_adex_a01_dt_zh

PowerPoint 2002 ... 116195_ZH
PowerPoint 2002Office XP .......... 116211_ZH

Word 2002 ................................ 114968_ZH
Word 2002 ............................ 114983_ZH
Outlook 2007 ............................. mo_bgol_a01_dt_zh
Word 2002 ........................................ 115008_ZH
Outlook 2007 mo_bgol_a02_dt_zh

Outlook 2007 .................... mo_bgol_a03_dt_zh
Outlook 2007
mo_bgol_a04_dt_zh
Microsoft Office XP: Beginning FrontPage 2002

FrontPage 2002 ................................................. 114938_ZH
FrontPage 2002Web ............. 114955_ZH

Outlook 2007 RSS mo_bgol_a05_dt_zh
Outlook 2007 ............ mo_adol_a01_dt_zh

Outlook 2002 .................................................... 115146_ZH
Outlook 2007 mo_adol_a02_dt_zh

Outlook 2007 SharePoint mo_adol_a03_dt_zh
85
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CHINESE MANDARIN
PowerPoint 2002 ....................... 115027_ZH
Word 2002 ........................................ 114325_ZH

Users
MICROSOFT PROJECT 2002 (AUDIO)
Office XP .................................................. 116275_ZH

Access 2002 ...................................................... 117147_ZH
Access 2002 ...................................................... 117172_ZH
Project 2002 .. 117361_ZH

Windows Vista mv_wveu_a03_it_zh

OPERATIONS
Excel 2003 ........................................... 113187_ZH

PowerPoint 2003 ............. 121838_ZH
OPERATIONS CURRICULUM - CHINESE

(MANDARIN)
Windows XP ..................................................... 112615_ZH
Microsoft Windows XP - New Features
Windows XP ................................................. 112554_ZH
.......................................................... OPERA311
.................................................................. OPERA312
.......................................................... OPERA313
Microsoft Windows XP - Getting Started
Windows XP ......................................... 112553_ZH
86
Windows Vista .......................... mv_wveu_a01_it_zh
Word 2003 ....................................................... 112997_ZH

USERS
Windows Vista mv_wveu_a02_it_zh
Microsoft Project 2002: Advanced

Project 2002 .............. 117348_ZH
Excel 2002 ........................................................ 115117_ZH
Project 2002 ...................................................... 117545_ZH

Project 2002 .......................... 117565_ZH
Microsoft Project 2002: Beginners

Project 2002 .......................................... 117554_ZH
Excel 2002 ............................................ 115096_ZH
Microsoft Windows XP ............................ 112949_ZH

Microsoft Windows XP ........................ 112954_ZH
Word 2002 ........................................ 114346_ZH
Microsoft Windows XP for Beginners

6 ..................................................................... OPERA131
Six Sigma Team Implementation

6 ...................................... OPERA141
6 .............................................. OPERA142
6DMAIC ............................................ OPERA143
www.skillsoft.com
CHINESE MANDARIN
6 DMAIC ............................................ OPERA144
............................................ MKTA203
6DMAIC ............................................. OPERA145
........................................ MKTA204
6 DMAIC ............................................ OPERA146
................................ MKTA205
6DMAIC ............................................. OPERA147
.................................................. MKTA206
6DMAIC: ........................... OPERA148
....................................................................MKTA207
................................................ MKTA208
Supply Chain Management

...................................................... OPERA501
...................................................... OPERA502
.......................................... OPERA503

OPERATIONS
........................ MKTA213
.......................................... STGYA211
.................................. STGYA214
.............................................................. STGYA216
101
102
....................... STGYA351
........................... STGYA354
...................................................................... FINA121
.............................................................. FINA141
.............................................................. FINA142
............................... STGYA352
...................................................................... FINA145
.................................. STGYA401
...................................................... FINA216
.................................................. FINA215
................... STGYA402
.................................................. FINA217
............... STGYA403
.............................................. STGYA404
............................... STGYA407


OPERATIONS

AND TRANSPORTATION
MARKETING CURRICULUM - CHINESE

(MANDARIN)
........................................ MKTA211

ADMINISTRATION
.............................................. STGYA213
Strategic Brand Management

............................... STGYA212
........................................................ MKTA242
............................ MKTA243
STRATEGIC PLANNING CURRICULUM CHINESE (MANDARIN)

........................................................... MKTA201
Environmental
................................................ ENVA104
........................................................ ENVA105
................................................................ ENVA107
................................................................... MKTA202
87
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CHINESE MANDARIN
Safety and Health
........................................................ SAHA402
COMPLIANCE
................................................ SAHA405
........................................ SAHA411
Computer Ergonomics ................................................ SAHA412
............................................................ SAHA417
HR Compliance
............................................... lchr_01_a27_lc_zh
............................................................ SAHA418
............................................................ SAHA419
............................................................ SAHA421
............................................................ SAHA422
................................................................ SAHA424
.................................................................... SAHA427
........................................................ SAHA429
.................................................... SAHA431
................................................ SAHA432
.................................................... SAHA433
................................................ SAHA443
............................................................ SAHA445
................................. SAHA447
................................................ SAHA448
.................................................... SAHA455
........................................................ SAHA456
............................................................ SAHA457
........................................................ SAHA458
............................................. esh_sah_a10_sh_zh
.................................................................... SAHA471
............................................................ SAHA474
............................................................ SAHA475
............................................................ SAHA476
.................................................... SAHA479
.................................................... SAHA485
.................................................... SAHA486
............................................................ SAHA487
NFPA 1600 / ................. esh_sec_a01_sh_zh

NFPA 1600 ...................... esh_sec_a02_sh_zh

COMPLIANCE
88
HR Compliance
...............................................lchr_01_a27_lc_zh
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CHINESE MANDARIN
UK ENGLISH
89

www.skillsoft.com
UK ENGLISH

COMPLIANCE
Six Sigma Introduction .............................................. OPER8131
Overview of Logistics Management .......................... OPER8321

Inventory Management .............................................. OPER8322
The Bribery Act 2010 ................................ lchr_01_a30_lc_enuk
Supply Chain Management ....................................... OPER8323
UK Diversity in the Workplace ................................... LCO8132
UK Freedom of Information Act ................................. LCO8141
The Who, What & Why of ISO 9000:2000 ............... OPER8401

Building a Quality Management System ................... OPER8402
Quality-focused Management .................................... OPER8403
UK Discrimination in the Workplace .......................... LCO8203
Customer Satisfaction Through Resource

Management ............................................................... OPER8404

The Fundamentals of Supply Chain Management ..... OPER8501
COMPLIANCE
Supply Chain Management Strategies ....................... OPER8502

Supply Chain Planning and Inventory
Management ............................................................... OPER8503
HR Compliance
The Bribery Act 2010 ................................ lchr_01_a30_lc_enuk

OPERATIONS
Data Protection Awareness in the UK ......................... LCO8119

UK Diversity in the Workplace ................................... LCO8132
STRATEGIC PLANNING CURRICULUM UK ENGLISH
UK Freedom of Information Act ................................. LCO8141
ISO9000:2000 Overview
Harassment
Age Discrimination in the UK ..................................... LCO8131
HR Compliance
Data Protection Awareness in the UK ......................... LCO8119
Harassment
UK Discrimination in the Workplace .......................... LCO8203
Age Discrimination in the UK ..................................... LCO8131

Fundamental Components of a Business Case .......... STGY8211
Developing Target Market Strategy .......................... STGY8212

OPERATIONS

OPERATIONS
OPERATIONS CURRICULUM - UK
ENGLISH

Improvement
Why Customer-driven? .............................................. OPER8121
MARKETING CURRICULUM - UK
ENGLISH

Competitive Factors in Strategic Marketing ............... MKT8203
Identifying What the Customer Wants ....................... OPER8122

Translating Requirements into Process Goals ............ OPER8123
Understanding Processes ........................................... OPER8124
Implementing Improvements ..................................... OPER8125
Managing Process Improvements .............................. OPER8126
90

ADMINISTRATION
FINANCE AND ACCOUNTING
CURRICULUM
www.skillsoft.com
UK ENGLISH
ADMINISTRATION
Accounting 102
Introduction to Finance ..................................................FIN8141
Making Budgets Work ...................................................FIN8142

Cash Management .........................................................FIN8143
Financial Statements and Analysis ................................FIN8144
Sources of Funding ........................................................FIN8145
Building a Firm Foundation ........................................... HR8211
Manager's Performance Guide - Business

Finance ...........................................................................FIN8146
Behavioural Interviewing
Screening Applicants ...................................................... HR8212

Preparing for the Behavioural Interview ........................ HR8213
Conducting the Behavioural-based Interview ................. HR8214
Business Finance for Managers
Preparing as the Interviewee .......................................... HR8215
Introduction to Finance ..................................................FIN8141

Making Budgets Work ...................................................FIN8142
Cash Management .........................................................FIN8143
Financial Statements and Analysis ................................FIN8144
Experiencing the Behavioural-based Interview .............. HR8216
Managing Sexual Harassment Responsibly and

Legally
Sources of Funding ........................................................FIN8145

Recruiting for the 21st Century: The Market .................. HR8221
Manager's Performance Guide - Business

Finance ...........................................................................FIN8146
Recruiting for the 21st Century: Strategies ..................... HR8222

Recruiting Successfully .................................................. HR8223
Finance Fundamentals for Non-financial

Professionals
Online Recruiting ........................................................... HR8224
Principles of Financial Management ..............................FIN8151
Retention ........................................................................ HR8226
Basics of Budgeting .......................................................FIN8152

Understanding Financial Statements ..............................FIN8154
Facilitating Effective Recruiting .................................... HR8225

ADMINISTRATION
Recruiting for the 21st Century: The Market .................. HR8221

Recruiting for the 21st Century: Strategies ..................... HR8222
Recruiting Successfully .................................................. HR8223
KNOWLEDGE MANAGEMENT
CURRICULUM
Achieving Measurable Performance Impact from

Training
The Art of Knowledge Management ....................... KNOW8101
Online Recruiting ........................................................... HR8224

Facilitating Effective Recruiting .................................... HR8225
Retention ........................................................................ HR8226
Respecting Individual Rights

Understanding Ethical Business Practice ....................... HR8121
Knowledge as Capital .............................................. KNOW8102
Implementing Ethics in Business ................................... HR8122
Putting Knowledge to Work .................................... KNOW8103
Managing Diversity ........................................................ HR8124
Managing Knowledge Workers ............................... KNOW8104
The Human Rights Act ................................................... HR8125
Being a Knowledge Activist .................................... KNOW8105
Recruiting & Retention Strategies for the Tight

Labour Market
Harassment at Work ....................................................... HR8126
Knowledge Management Fundamentals
The Art of Knowledge Management ....................... KNOW8101
Knowledge as Capital .............................................. KNOW8102

Putting Knowledge to Work .................................... KNOW8103
Managing Knowledge Workers ............................... KNOW8104
Being a Knowledge Activist .................................... KNOW8105
91
360-degree Performance Appraisal

About 360 Degree Performance Feedback .............. MGMT8151
www.skillsoft.com
UK ENGLISH
Delegation Skills
Building a High-performance Team ......................... TEAM8141
Harnessing Collective Knowledge ........................... TEAM8142
Managing a Project with Your Team ........................ TEAM8143

Revving up Your High-performance Project
Team.......................................................................... TEAM8144
Project Management Foundations (PRINCE2aligned)
Maintaining Project Team Peak Performance .......... TEAM8145

Fixing Broken Teams ............................................... TEAM8146
Overview of Project Managing a

PRINCE2-aligned Project .......................... proj_04_a01_bs_enuk
Project Planning and Controlling a
Team Conflict: The Seeds of Dissent ....................... TEAM8211
Managing Quality and Risk in a

Analysing Workplace War Zones ............................. TEAM8212
Initial and Ongoing Processes in a

Conquering Conflict through Communication ......... TEAM8214
Getting Past Clashes: Valuing Team Diversity ........ TEAM8213

The Path to Peace and Harmony ............................... TEAM8215
Controlling, Managing and Closing a

Techniques for Managing a PRINCE2-aligned
Project ........................................................ proj_04_a06_bs_enuk
Making Teams Work: Capitalizing on Conflict
PRINCE2: 2009 Foundation
Manager's Performance Guide - Team Conflict

Skills.......................................................................... TEAM8216
Participating in a Project Team

The Self-directed Project Team Member .................. TEAM8131
Overview of Project Management (PRINCE2:

2009-aligned)............................................... ib_prin_a01_it_enuk
Project Team Communication Skills ........................ TEAM8132
Project Organization, Planning and Risk

(PRINCE2: 2009-aligned) ........................... ib_prin_a02_it_enuk
Troubleshooting for Project Teams .......................... TEAM8134
Project Quality, Change and Progress

Improving Your Leadership Skills ........................... TEAM8136
Team-building Is an Inside Job ................................ TEAM8133

The Project Team Star Player ................................... TEAM8135
Starting Up, Initiating and Directing a

Project (PRINCE2: 2009-aligned) ............... ib_prin_a04_it_enuk
Controlling, Managing and Closing a Project
Tailoring PRINCE2 to a Project Environment
Creating High-performance On-site and Virtual

Teams
Team-building Is an Inside Job ................................. TEAM8133
Improving Your Leadership Skills ............................ TEAM8136
92
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UK ENGLISH
KOREAN
93
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KOREAN
................................ LEAD3226
............................................. LEAD3227
.................................... LEAD3228

OPERATIONS
STRATEGIC PLANNING CURRICULUM KOREAN
: .......................... STGY3341
...................................................... PD3231
: . STGY3342
................................ PD3233
: , ..........STGY3343
....................................................... PD3234
...................................................... PD3235
............................. PD3236
....................................................... PD3234
...................................................... PD3235
............................. PD3236

............................... MGMT3111

SKILLS
.............. MGMT3115

...................................................... PD3231
................................ PD3233
............................... MGMT3111
.............. MGMT3115
CONSULTING SKILLS
Consulting with the External Client

........................................ CONS3111
............................................ CONS3112
............................................................. LEAD3221
............................................................. CONS3113
....................................... LEAD3222
.................................................................. CONS3114
................................................. LEAD3223
............................ LEAD3224
........... LEAD3225
................................ LEAD3226
............................................ LEAD3227
................................... LEAD3228

............................................................. LEAD3221
....................................... LEAD3222
................................................. LEAD3223
............................ LEAD3224
........... LEAD3225
94
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KOREAN
CHINESE TRADITIONAL
95

www.skillsoft.com
CHINESE TRADITIONAL

OPERATIONS
................................................ MKTE231

............................................................ MKTE241
........................................................ MKTE242
.................................................. OPERE131

ADMINISTRATION
.......................................... OPERE501

OPERATIONS
...................................................... STGYE214

OPERATIONS
........................................ MKTE204
.................................................. FINE161

ADMINISTRATION
ADMINISTRATIVE SUPPORT
CURRICULUM
........................................................ MKTE201
............................................ MKTE203
.............................................................. FINE216
.......................................................... FINE163

.................................................................... MKTE202
.............................................................. FINE216
...................................................... FINE162
MARKETING CURRICULUM - CHINESE

(TRADITIONAL)

.................................................................... MKTE232
...................................................... OPERE502
................................................ ADME112
................................. MKTE205
........................................................ MKTE206
.................................................................... MKTE207

ADMINISTRATION
............................................................ MKTE211
............................................................ MKTE212
................................................ MKTE213
............................................................ MKTE215
................................................ MKTE216
96
.....................................................KNOWE101
.........................................................KNOWE102
.....................................................KNOWE103
.....................................................KNOWE104
www.skillsoft.com
CHINESE TRADITIONAL
.................................................... KNOWE101
........................................................ KNOWE102
.................................................... KNOWE103
.................................................... KNOWE104

ADMINISTRATION
.....................................MGMTE312
....................................................................... HRE231
.........................................................MGMTE162
................................................................... HRE202
.................................................MGMTE291
.............................................MGMTE251
.........................................MGMTE254
................................................................... HRE202
.............................MGMTE121
.............................MGMTE122
.........................................MGMTE125
............................................................ MGMTE242
................................................................ MGMTE284
.................................................... MGMTE261
............................. MGMTE113
................................................ MGMTE114
................................................ MGMTE115
.............................MGMTE232
.....................................................MGMTE341
.........................................................MGMTE342
.................................................... MGMTE111
................................................ MGMTE112
.....................................MGMTE233
........................................................ MGMTE262
.........................................MGMTE333
................................................ MGMTE285
.....................................................MGMTE311
.........................................................MGMTE163
....................................................... HRE233
.................................................MGMTE182
.............................................................MGMTE242
.............................MGMTE232
.....................................MGMTE233
............................................ MGMTE116
97
www.skillsoft.com
CHINESE TRADITIONAL
................................................ COMME303
21 ................................................ LEADE121
...................................................... LEADE123
.................................................. LEADE124
................................................ COMME142
EQ ......................................................... COMME144
.......................................................... LEADE223
.......................................... LEADE226
21 ................................................ LEADE121
..................lead_05_a07_bs_zhtw
..................lead_05_a01_bs_zhtw
................................................................ COMME503
................................................................ COMME507
..................lead_05_a06_bs_zhtw
.......lead_05_a04_bs_zhtw
............................ COMME504
..................lead_05_a02_bs_zhtw
.......lead_05_a05_bs_zhtw
........................................................ COMME001
............................................ COMME006
lead_05_a03_bs_zhtw
lead_05_a08_bs_zhtw
................................................................ COMME004
.................................................. LEADE124
............................ COMME511
............................................ COMME516
...................................................... LEADE123
.............................................................. LEADE126
.................................................... COMME513
.................................................. LEADE227
............................................ COMME143
.......................................................... LEADE225
........................................ COMME331
........................................ COMME332
.............................................................. LEADE126
............................................ COMME172
...................comm_17_a02_bs_zhtw
...............................comm_17_a03_bs_zhtw
.......comm_17_a01_bs_zhtw
........................................................ COMME702
98
............................................ COMME172
............................................................ COMME301
.................................................................... PDE111
........................................................................ PDE232
www.skillsoft.com
CHINESE TRADITIONAL
............................................... PDE236
................................................................ PROJE514
.................................... PDE261
........................................... PDE262
................................ PROJE512
(PMBOK )
................................................ PROJE561
................................................ PROJE562
....................................................... PDE031
........................................... PDE032
(PMBOK )
............................................ PROJE591
........................................... PDE033
........................................... PDE034
................. team_03_a04_bs_zhtw
............................................................... PDE121
......... team_03_a03_bs_zhtw
........................................................... PDE191
............................. team_03_a07_bs_zhtw
team_03_a02_bs_zhtw
team_03_a05_bs_zhtw
....................................................................... PDE232
................. team_03_a01_bs_zhtw
........................................... PDE233
..................... team_03_a08_bs_zhtw
............................................... PDE236
..... team_03_a06_bs_zhtw
....................................................................... PDE151
............................. team_02_a01_bs_zhtw
................................................... PDE152
..................................... team_02_a04_bs_zhtw
........................................... PDE153
............................. team_02_a03_bs_zhtw
............................. team_02_a02_bs_zhtw
................................................................... PDE111
...................................................... TEAME141
.......................................................... TEAME143
......... pd_09_a01_bs_zhtw
pd_09_a02_bs_zhtw
. pd_09_a03_bs_zhtw
.............................................. TEAME171
.................................................. TEAME172
- (PMBOK - aligned)
Leading Teams
...................................................... TEAME152
.............................................. TEAME154
........................................................... PROJE511
99
www.skillsoft.com
CHINESE TRADITIONAL
............................................... CUSTE102

SKILLS
SALES CURRICULUM - CHINESE
(TRADITIONAL)
............................................... CUSTE104
................................................... CUSTE105

.......................................SALEE141
........................................................... SALEE142
....................................................... SALEE143
....................................................... SALEE144
................................................... SALEE145
.......................................SALEE146
....................................................... CUSTE131
...................................................................SALEE224
SalesUniversity Communication 101
...............................................SALEE432
- (PMBOK - aligned)
............................................................ PROJE511
................................ PROJE512
Strategic Account Sales Skills

........................................... SALEE135
Sales Team Management
................................................................ PROJE514
...............................................SALEE153
....................................................... SALEE154
(PMBOK )
................................................ PROJE561
................................................ PROJE562
.......................................SALEE151
...................................SALEE152

SKILLS
(PMBOK )
............................................ PROJE591
....................................................... CUSTE131
Selling at the Executive Level

....................................................... SALEE225
....................................... CUSTE112
.............................................. CUSTE125
.............................................. CUSTE126
Excel
................. team_03_a04_bs_zhtw
............................. team_03_a07_bs_zhtw
......... team_03_a03_bs_zhtw
team_03_a02_bs_zhtw
team_03_a05_bs_zhtw
...................................... CUSTE112
................. team_03_a01_bs_zhtw
..................... team_03_a08_bs_zhtw
..... team_03_a06_bs_zhtw
.................................. CUSTE101
100
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CHINESE TRADITIONAL
............................ team_02_a01_bs_zhtw
.................................... team_02_a04_bs_zhtw
............................ team_02_a03_bs_zhtw
............................ team_02_a02_bs_zhtw
..................................................... TEAME141
......................................................... TEAME143
............................................. TEAME171
................................................. TEAME172
Leading Teams
..................................................... TEAME152
............................................. TEAME154
101
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CHINESE TRADITIONAL
CHINESE CANTONESE
102
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CHINESE CANTONESE
............................................ MKTF203
..........................................................TEAMF141
............................................................ MKTF207
Participating in Teams
..............................................TEAMF171
............................................................ MKTF206
Improvement
................................................................... FINF141
............................................................... FINF144
................................................... OPERF126

ADMINISTRATION
KNOWLEDGE MANAGEMENT
........................................................... OPERF311

OPERATIONS
Knowledge Management Fundamentals

......................................................... KNOWF101

ADMINISTRATION
Business Finance for Managers

....................................................................... FINF143
........................................................... OPERF122
...............................................OPERF313
.................................................................... MKTF212
FINANCE/ACCOUNTING CURRICULUM
................................................... OPERF121
........................................................... OPERF312

ADMINISTRATION

OPERATIONS
.................................................... MKTF201
............................................................ MKTF202
..................................................TEAMF172

.................................................. STGYF211
.......................................................... STGYF213
How to Interview and Hire the Right People

........................................................HRF203
...................................... STGYF214

Strategic Management
.................................. STGYF302

OPERATIONS
103
Essential Skills For Tomorrow's Managers

..................................... MGMTF111
............................................. MGMTF113
www.skillsoft.com
CHINESE CANTONESE
........................................ MGMTF114
................................................ MGMTF115
............................................ MGMTF116
How to Overcome Negativity in the Workplace
................................ MGMTF312
Negotiating to Win: Getting the Results You

Want
.................................................................COMMF503
.............................COMMF504
.....................................................COMMF513
LEADERSHIP CURRICULUM
Leading from the Front Line
.........................................................COMMF326
.....................................................COMMF501
Meeting the Presentation Challenge
.................................................. LEADF122
Interpersonal Communication Skills for Business

.........................................................COMMF001
...................................................... LEADF123
.............................................................. LEADF126
Going from Management to Leadership
CURRICULUM
.................................................................. LEADF227
.......................................................... LEADF228
........................................................ COMMF115
.................................................... COMMF143
................................................ COMMF172
................................................................ PDF242
Working More Effectively - Taking Control of

Your Time
.................................................... PDF152
Participating in Teams
Business Etiquette and Professionalism

................................................................ COMMF182
Working without a Net - The Business of Risk
........................................................................ PDF151
............................................ COMMF161
............................................................ COMMF171
Problem-solving and Decision-making for

Business
............................................ PDF233
Emotional Intelligence at Work

................................................ COMMF144
........................................................ PDF124
Mastering Interpersonal Communication

............................................................ COMMF113
Overcoming Overload - Managing Memory and

Time
.......................................................... TEAMF141
.............................................. TEAMF171
.................................................. TEAMF172
104
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CHINESE CANTONESE
SKILLS
SALES CURRICULUM

....................................... SALEF141
........................................................... SALEF142

SKILLS
CUSTOMER SERVICE CURRICULUM
Customer Relationship Management
Frontline Call Center Skills
....................................................... CUSTF123
............................ CUSTF112
............................ CUSTF113
How to Excel at Customer Service

...............................................CUSTF102
................................................... CUSTF104
................................................... CUSTF105
105
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CHINESE CANTONESE
TURKISH

106
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TURKISH
Liderliin Temelleri: alanlar Motive
Etme ............................................................... lead_05_a01_bs_tr
YNETIM PROGRAMI
Yarnn Yneticileri in nemli Beceriler

The Manager as Coach and Counselor .................... MGMT4113
Deitirme ile Dierlerinin Ynetimi

The Manager as Coach and Counselor .................... MGMT4113
Her Ynyle Giriskenlik ......................................... COMM4172
Daha yi likileri Kurma

What is Emotional Intelligence? .............................. COMM4141
Emotional Intelligence at Work ............................... COMM4142
LIDERLIK PROGRAMI
Increasing Your Emotional Intelligence .................. COMM4144
Teamwork and Emotional Intelligence .................... COMM4143

The Emotionally Intelligent Leader ......................... COMM4145
Eitimi
Yerinde Duygusal Zeka
Organizational Culture and Leadership .................... LEAD4122
What is Emotional Intelligence? .............................. COMM4141
Energizing and Empowering Employees .................. LEAD4123
Emotional Intelligence at Work ............................... COMM4142
Leadership and the Knowledge Worker .................... LEAD4124
Teamwork and Emotional Intelligence .................... COMM4143
Leading Change from the Front Line ........................ LEAD4125
Increasing Your Emotional Intelligence .................. COMM4144
Dynamics of Leadership ........................................... LEAD4126
The Emotionally Intelligent Leader ......................... COMM4145
n Hatlarda Liderlik
Organizational Culture and Leadership .................... LEAD4122

Energizing and Empowering Employees .................. LEAD4123
Leadership and the Knowledge Worker .................... LEAD4124
Zor nsanlarla alma ve dare

Is Yerindeki Zor Kisiler .......................................... COMM4161
Challenges of the 21st Century ................................. LEAD4121
zgvenli letiim
Challenges of the 21st Century ................................. LEAD4121
LETIIM PROGRAMI
Amal E-posta Kullanmnn Temelleri

E-postaya Adres Ekleme ve Yeniden Datma comm_17_a02_bs_tr
Leading Change from the Front Line ........................ LEAD4125
E-postalarnz Ynetme ............................. comm_17_a03_bs_tr
Dynamics of Leadership ........................................... LEAD4126
E-posta ve Anlk Mesajlamay Etkili ekilde

Kullanma ..................................................... comm_17_a01_bs_tr
Liderliin Temelleri
Liderliin Temelleri: Bir Lider Olarak

Etkileme Gcnz Oluturma ....................... lead_05_a03_bs_tr
Liderliin Temelleri: Vizyonun letilmesi ..... lead_05_a02_bs_tr
Liderliin Temelleri: Kendi Liderlik Geliim
Plannz Oluturma ........................................ lead_05_a08_bs_tr
Liderliin Temelleri: Yrtmeye Liderlik
Etme................................................................ lead_05_a05_bs_tr
Liderliin Temelleri: Deiim Liderlii ........ lead_05_a07_bs_tr
Liderliin Temelleri: novasyona Liderlik
Etme................................................................ lead_05_a06_bs_tr
Liderliin Temelleri: Duygusal Zekayla
Liderlik Yapma ............................................... lead_05_a04_bs_tr
107
KIISEL GELIME PROGRAMI
Ar Yklenmelerin stesinden Gelme Bellek

ve Zaman Ynetimi
Time as a Resource ......................................................... PD4121
te Sorun zme ve Karar Verme Sreci

Time as a Resource ......................................................... PD4121
www.skillsoft.com
TURKISH
Yaratc ve Yeniliki Fikirler retme
Yaratc ve Yeniliki Fikirler retme:

Yaratclnz Gelitirme ................................ pd_09_a01_bs_tr
Etkili Bir Ekip yesi Olma .......................... team_02_a01_bs_tr

Ekip Hedeflerini ve Sorumluluklarn
Belirleme ....................................................... team_02_a02_bs_tr
Yaratc ve Yeniliki Fikirler retme: Ekip

Yaratcln En st Dzeye karma ............. pd_09_a02_bs_tr
Etkili Ekip letiimi ...................................... team_02_a04_bs_tr
Yaratc ve Yeniliki Fikirler retme:

Fikirleri Dorulama ve Gelitirme .................... pd_09_a03_bs_tr
EKIP KURMA PROGRAMI
Uyumlu Bir Ekibin Unsurlar ....................... team_02_a03_bs_tr

Geri Bildirim Kullanarak Ekip Performansn
yiletirme ..................................................... team_02_a05_bs_tr
Ekip Ynetimi
Ekip Ynetimi: Gven ve Ballk Oluturma team_03_a04_bs_tr
Yksek Performansl Yerinde Bulunan ve

Uzaktan alan Takmlar Oluturmak
Ekip Ynetimi: atmayla Baa kma ...... team_03_a07_bs_tr

Ekip Ynetimi: Ekibi ve Ekip Kltrn
Gelitirme ...................................................... team_03_a03_bs_tr
Ekip Ynetimi: Hedef, Rol ve lkeleri


Bir Ekipteki Performansnz Optimize Etme
Ekip Ynetimi: Etkili letiim Kurmay ve

birliini Destekleme ................................... team_03_a05_bs_tr
Ekip Ynetimi: Baarl Bir Ekip Kurma ..... team_03_a01_bs_tr
Honing Your Leadership Skills ................................ TEAM4136
Ekip Ynetimi: Sanal Ekipleri Ynetme ...... team_03_a08_bs_tr
Yksek Performansl Proje Grubu Yetitirme
Ekip Ynetimi: Motive Etme ve Performans

Optimize Etme............................................... team_03_a06_bs_tr

SKILLS
Analyzing Workplace War Zones ............................. TEAM4212

Getting Past Clashes: Valuing Team Diversity ......... TEAM4213
SALES CURRICULUM - TURKISH
Conquering Conflict through Communication .......... TEAM4214

Gruplarda Baar Yaratma: atmadan

Yararlanma

Moving from Product Selling to Solution .................. SALE4141
Power Prospecting ..................................................... SALE4142
Finding the Pain You Can Cure ................................. SALE4143
Analyzing Workplace War Zones ............................. TEAM4212
Influencing Your Customer's Decision ...................... SALE4144
Getting Past Clashes: Valuing Team Diversity ......... TEAM4213
Presenting Your Solution .......................................... SALE4145
Conquering Conflict through Communication .......... TEAM4214
Building Relationships for Continuing

Success ....................................................................... SALE4146

SKILLS
Proje Takmnda Yer Alma

MTERI HIZMETI PROGRAMI

Mteri likileri Ynetimi

Building the Service Foundation: Corporate
Culture........................................................................ CUST4101
Fundamentals of Exceptional Customer Service ....... CUST4102
The Voice of the Customer ........................................ CUST4103
108
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TURKISH
Customers, Conflict and Confrontation ..................... CUST4105
Overcoming Challenging Service Situations ............. CUST4106
Service Stars and Service Teams ............................... CUST4108

n Hat Arama Merkezi Becerileri

Call Center Communication Skills ............................ CUST4112
Yksek Performansl Proje Grubu Yetitirme
Call Center Customer Service .................................... CUST4113
Call Center Telephone Sales ...................................... CUST4114
Analyzing Workplace War Zones ............................ TEAM4212

Mteri Hizmetinde Mkemmelleme

Building the Service Foundation: Corporate
Culture ........................................................................ CUST4101
Fundamentals of Exceptional Customer Service ....... CUST4102
The Voice of the Customer ........................................ CUST4103

Gruplarda Baar Yaratma: atmadan

Yararlanma
Customers, Conflict and Confrontation ..................... CUST4105
Overcoming Challenging Service Situations ............. CUST4106
Analyzing Workplace War Zones ............................ TEAM4212
Service Stars and Service Teams ............................... CUST4108

Mteri Hizmeti Odakl Kltr Ynetimi

Call Center Communication Skills ............................ CUST4112
Call Center Customer Service .................................... CUST4113
Call Center Telephone Sales ...................................... CUST4114
Proje Takmnda Yer Alma

Word 2003'e Baslarken ............................................. 112997_TR
Etkili Bir Ekip yesi Olma .......................... team_02_a01_bs_tr
Ekip Hedeflerini ve Sorumluluklarn

Excel 2003'n Temel zellikleri .............................. 113187_TR
Etkili Ekip letiimi ...................................... team_02_a04_bs_tr

Uyumlu Bir Ekibin Unsurlar ....................... team_02_a03_bs_tr

PowerPoint 2003 Kullanarak Temel Sunular
Oluturma .................................................................. 121838_TR
EKIP KURMA PROGRAMI
Bir Ekipteki Performansnz Optimize Etme
Yksek Performansl Yerinde Bulunan ve

Uzaktan alan Takmlar Oluturmak
Geri Bildirim Kullanarak Ekip Performansn

yiletirme ..................................................... team_02_a05_bs_tr
Ekip Ynetimi
Ekip Ynetimi: Gven ve Ballk Oluturma team_03_a04_bs_tr
Ekip Ynetimi: atmayla Baa kma ...... team_03_a07_bs_tr
Ekip Ynetimi: Ekibi ve Ekip Kltrn
Gelitirme ...................................................... team_03_a03_bs_tr
Ekip Ynetimi: Hedef, Rol ve lkeleri
109
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TURKISH
Ekip Ynetimi: Etkili letiim Kurmay ve
birliini Destekleme .................................... team_03_a05_bs_tr
Ekip Ynetimi: Baarl Bir Ekip Kurma ...... team_03_a01_bs_tr
Ekip Ynetimi: Sanal Ekipleri Ynetme ...... team_03_a08_bs_tr
Ekip Ynetimi: Motive Etme ve Performans
Optimize Etme ............................................... team_03_a06_bs_tr
110
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TURKISH
RUSSIAN
111
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RUSSIAN
............................................. PROJI561
............................ PROJI562

........................................................................ PROJI572
........ proj_01_a02_bs_ru
........ proj_01_a04_bs_ru
...... proj_01_a05_bs_ru

.................................................. PROJI582
.......................... PROJI511

.................................................... PROJI513
, ,
................................................... PROJI515
Project Integration Management (PMBOK

Guide - Third Edition-aligned)

................................................ PROJI521
............................................. PROJI592
: ....... PROJI593
,
.................................................. PROJI602
Project Scope Management (PMBOK Guide Third Edition-aligned)
........................ PROJI531
.......................... PROJI532
Project Time Management (PMBOK Guide Third Edition-aligned)

.................................. PROJI541
.................................................. PROJI542
Project Cost Management (PMBOK Guide Third Edition-aligned)

.................................... PROJI551
Project Procurement Management (PMBOK


.................................................................... PROJI601
:
........................................................................ PROJI522
Project Risk Management (PMBOK Guide Third Edition-aligned)

:
........................................................... PROJI591
............................................. PROJI514
Project Communications Management (PMBOK


................................................................ PROJI581
Project Management Essentials - (PMBOK

................... PROJI512
Project Human Resource Management (PMBOK

................... PROJI571
................. proj_01_a01_bs_ru
......... proj_01_a03_bs_ru
Project Quality Management (PMBOK Guide Third Edition-aligned)
?
? team_02_a01_bs_ru
............ team_02_a04_bs_ru
........................ team_02_a03_bs_ru

........................................................ team_02_a02_bs_ru

................... team_02_a05_bs_ru

................................................................. PROJI552
112
www.skillsoft.com
RUSSIAN

:
.................................. team_03_a03_bs_ru
PowerPoint 2007 ...... mo_bgpp_a01_dt_ru

............................................... mo_bgpp_a03_dt_ru
: team_03_a07_bs_ru
:
................................................ team_03_a04_bs_ru
: ,
team_03_a02_bs_ru

OPERATIONS
: team_03_a01_bs_ru
:
................................... team_03_a06_bs_ru

Microsoft
Office 2007 ................................................. mo_mosn_a01_dt_ru
.. STGYI402
: ............... STGYI403

OPERATIONS
Word 2007 mo_bgwd_a02_dt_ru
Outlook 2007 ........ mo_bgol_a01_dt_ru

........................................................................... MKTI231

OPERATIONS

Excel 2007 ................ mo_bgex_a01_dt_ru

......................................................... mo_bgex_a02_dt_ru
Excel 2007 .............. mo_bgex_a04_dt_ru

Outlook 2007 ................................ mo_bgol_a02_dt_ru
Word 2007 mo_adwd_a01_dt_ru

? ............................ STGYI401
Word 2007 ............... mo_bgwd_a01_dt_ru
Moving From an Operational Manager to a

Strategic Thinker
........................ stgy_01_a01_bs_ru
Microsoft Office Excel, PowerPoint Outlook

2007 ............................................................ mo_mosn_a02_dt_ru

PowerPoint
2007............................................................. mo_adpp_a01_dt_ru
:
........................................... team_03_a05_bs_ru

.. oper_10_a01_bs_ru

............................................... oper_14_a01_bs_ru
Excel 2007 mo_adex_a01_dt_ru
113
www.skillsoft.com
RUSSIAN
ADMINISTRATION
FINANCE & ACCOUNTING
CURRICULUM
Finance Fundamentals for non-Finance

Professionals
........................... FINI151
.................................... FINI152
.................. FINI153
................. MGMTI125
....................................... HRI232
XXI .................. MGMTI004
........................... MGMTI182
............................................ MGMTI183

- .........................................mgmt_09_a01_bs_ru
:
..........................................mgmt_09_a05_bs_ru

.................mgmt_10_a01_bs_ru
mgmt_10_a02_bs_ru

..............................mgmt_11_a02_bs_ru
..............mgmt_11_a01_bs_ru
.................. hr_03_a03_bs_ru
:
.........................mgmt_13_a02_bs_ru
:
........................mgmt_13_a03_bs_ru
:
...................mgmt_13_a04_bs_ru

360 .............. MGMTI151
360 ....... MGMTI152

..................................MGMTI181
................................................... HRI223

............................ MGMTI001
................... FINI154

ADMINISTRATION
: mgmt_13_a01_bs_ru
-
-:
...............................................mgmt_14_a03_bs_ru
-: mgmt_14_a04_bs_ru
.......................................... MGMTI261
-: - mgmt_14_a02_bs_ru
.......... MGMTI262
-: mgmt_14_a01_bs_ru
114
www.skillsoft.com
RUSSIAN
.......................... COMMI521
:
...................................................... COMMI525
: .......... lead_05_a03_bs_ru
: ...... lead_05_a02_bs_ru
: ......... lead_05_a05_bs_ru
: lead_05_a07_bs_ru
........................... COMMI231
:
........................................................... lead_05_a04_bs_ru
.. COMMI232
:
...................................................... lead_05_a01_bs_ru
E-mail ...................... COMMI234
... COMMI233
....... COMMI145
I :
.............................................................. LEADI121
.................. COMMI142
...................... LEADI123
............ COMMI144
................ LEADI122
.. COMMI143
.................... LEADI125
..................... COMMI003
,
................................................................ COMMI004
.................................... LEADI143
..... COMMI005
........... COMMI162
.............................. COMMI161
............................. COMMI181

........................................ COMMI342
........................................... COMMI341
............ COMMI343

............. COMMI331
................. COMMI332

.................................................................... COMMI164
Going from Management to Leadership

? ................. COMMI141

................................................................... LEADI124
: lead_05_a06_bs_ru
:
............. lead_05_a08_bs_ru
,
.......................................... COMMI163
:

........................... COMMI501
............................................. COMMI502
.......................................... COMMI503
.................................... COMMI504
......... COMMI505
............................................. COMMI506
.............................................. COMMI507
115
www.skillsoft.com
RUSSIAN

.................. comm_03_a01_bs_ru

COMPLIANCE
HR Compliance

......................................................... lchr_01_a27_lc_ru

COMPLIANCE
HR Compliance

......................................................... lchr_01_a27_lc_ru
116
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RUSSIAN
INDIAN ENGLISH

117
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INDIAN ENGLISH
Leadership Essentials: Building Your

Influence as a Leader .................................. lead_05_a03_bs_enin

ADMINISTRATION
Leadership Essentials: Communicating Vision lead_05_a02_bs_enin

Leadership Essentials: Creating Your Own
Leadership Development Plan .................... lead_05_a08_bs_enin
FINANCE AND ACCOUNTING

CURRICULUM
Leadership Essentials
Leadership Essentials: Leading Business

Execution.................................................... lead_05_a05_bs_enin
Fundamental Finance for non-Finance

Professionals
Leadership Essentials: Leading Change .... lead_05_a07_bs_enin
The Principles of Financial Management .... fin_01_a01_bs_enin
Leadership Essentials: Leading with

Emotional Intelligence ............................... lead_05_a04_bs_enin
Leadership Essentials: Leading Innovation lead_05_a06_bs_enin
The Basics of Budgeting .............................. fin_01_a02_bs_enin
Leadership Essentials: Motivating Employees lead_05_a01_bs_enin
The Essentials of Mentoring

Mentoring Effectively ............................. mgmt_10_a01_bs_enin
Presenting Successfully ......................... comm_05_a01_bs_enin

Delivering the Message ......................... comm_05_a02_bs_enin
Managing Organizational Change

Managing Change: Building Positive Support
for Change ............................................... mgmt_13_a02_bs_enin
Managing Change: Handling Resistance to
Change ..................................................... mgmt_13_a03_bs_enin
Managing Change: Sustaining Organisational
Change ..................................................... mgmt_13_a04_bs_enin
Business Coaching Essentials

Business Coaching: Building the Coaching
Relationship ............................................. mgmt_14_a03_bs_enin
Business Coaching: Using Different Coaching
Styles ....................................................... mgmt_14_a04_bs_enin
Building Improved Work Relationships

Effective Interfunctional Relationships . comm_12_a01_bs_enin
Obtaining Results without Authority

Getting Results by Building Relationships comm_13_a01_bs_enin
E-mail Essentials for Business
Business Coaching: Conducting Coaching

Sessions ................................................... mgmt_14_a02_bs_enin
Addressing and Redistributing E-mail ... comm_17_a02_bs_enin
Business Coaching: Getting Ready to Coach mgmt_14_a01_bs_enin
Using E-mail and Instant Messaging

Effectively .............................................. comm_17_a01_bs_enin

Emotional Intelligence at Work

Emotional Intelligence in the Workplace comm_09_a02_bs_enin
Managing Change: Understanding Change mgmt_13_a01_bs_enin
Giving Successful Presentations
Moving from Management to Leadership

The Communication of a Shared Vision ... lead_01_a02_bs_enin
Coaching Performance .............................. lead_01_a06_bs_enin
118
Managing Your E-mail .......................... comm_17_a03_bs_enin
Telephone Essentials for Business

Essential Skills for Professional Telephone
Calls ....................................................... comm_18_a01_bs_enin
Interpersonal Communication
Interpersonal Communication: Being
Approachable ......................................... comm_21_a05_bs_enin
www.skillsoft.com
INDIAN ENGLISH
Interpersonal Communication: Communicating
Assertively .............................................. comm_21_a04_bs_enin
Managing Your Career: Creating a Plan ...... pd_10_a01_bs_enin
Interpersonal Communication: Communicating

with Confidence ...................................... comm_21_a01_bs_enin
Managing Your Career: Getting on the Right

Track ............................................................ pd_10_a02_bs_enin
Interpersonal Communication: Listening

Essentials ................................................ comm_21_a03_bs_enin
Managing Your Career: Leveraging the

Performance Appraisal ................................. pd_10_a05_bs_enin
Interpersonal Communication: Targeting Your

Message .................................................. comm_21_a02_bs_enin
Managing Your Career: Professional

Networking Essentials .................................. pd_10_a03_bs_enin
Workplace Conflict
Workplace Conflict: Recognising and

Responding to Conflict ........................... comm_22_a01_bs_enin
Workplace Conflict: Strategies for Resolving
Conflicts ................................................. comm_22_a02_bs_enin
Negotiation Essentials
Project Management Overview ................. proj_05_a02_bs_enin
Negotiation Essentials: Planning for

Negotiation ............................................. comm_24_a02_bs_enin
Negotiation Essentials: Communicating comm_24_a03_bs_enin
Project Management Process Groups ........ proj_05_a03_bs_enin
Project Time Management (PMBOK Guide Fourth Edition-aligned)
Techniques for Improved Time Management pd_01_a02_bs_enin
Defining and Sequencing Project Activities proj_08_a01_bs_enin
Developing Excellent Time Management Habits pd_01_a03_bs_enin
Estimating Activity Resources and Durations proj_08_a02_bs_enin
Managing Organisational Change
Developing and Controlling the Project

Schedule ..................................................... proj_08_a03_bs_enin
Preparing for Change ................................... pd_03_a02_bs_enin
Decision-making and Problem-solving for

Business
Making Decisions Dynamically ................... pd_04_a04_bs_enin
Integrated Project Execution, Monitoring and

Control ....................................................... proj_06_a02_bs_enin
Integrated Project Change Control and Close proj_06_a03_bs_enin
Take Control of Your Time by Working More

Effectively
Your Time and You ..................................... pd_01_a01_bs_enin
Project Integration Management (PMBOK

Guide - Fourth Edition-aligned)
Integrated Initiation and Planning ............. proj_06_a01_bs_enin
CURRICULUM
Project Management Essentials - (PMBOK

Guide - Fourth Edition-aligned)
Managing Projects within Organisations ... proj_05_a01_bs_enin
Negotiation Essentials: What Is Negotiation? comm_24_a01_bs_enin
Managing Your Career
Generating Creative & Innovative Ideas

Enhancing Your Creativity ........................... pd_09_a01_bs_enin
Maximising Team Creativity ........................ pd_09_a02_bs_enin
Verifying and Building on Ideas ................... pd_09_a03_bs_enin
119
Project Cost Management (PMBOK Guide Fourth Edition-aligned)

Estimating and Budgeting Project Costs ... proj_09_a01_bs_enin
Controlling Costs ....................................... proj_09_a02_bs_enin
Project Quality Management (PMBOK Guide Fourth Edition-aligned)

Project Quality Planning ............................ proj_10_a01_bs_enin
Quality Assurance and Quality Control ..... proj_10_a02_bs_enin
www.skillsoft.com
INDIAN ENGLISH
Optimizing Your Performance on a Team
Being an Effective Team Member ........... team_02_a01_bs_enin
Effective Team Communication .............. team_02_a04_bs_enin
Elements of a Bonded Team .................... team_02_a03_bs_enin
Establishing Team Goals and Responsibilities team_02_a02_bs_enin
Using Feedback to Improve Team Performance team_02_a05_bs_enin
Leading Teams
Leading Teams: Building Trust and Commitment team_03_a04_bs_enin
Leading Teams: Dealing with Conflict .... team_03_a07_bs_enin
Leading Teams: Developing the Team and its
Culture ...................................................... team_03_a03_bs_enin
Leading Teams: Establishing Goals, Roles and
Guidelines ................................................. team_03_a02_bs_enin
Leading Teams: Promoting Effective
Communication and Collaboration ........... team_03_a05_bs_enin
Leading Teams: Launching a Successful Team team_03_a01_bs_enin
Leading Teams: Managing Virtual Teams team_03_a08_bs_enin
Leading Teams: Motivating and Optimising
Performance .............................................. team_03_a06_bs_enin
120
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INDIAN ENGLISH
HINDI
121
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HINDI
:
...................................... lead_05_a08_bs_hi
.................... team_02_a01_bs_hi
:
........................................................ mgmt_13_a01_bs_hi
............................................................. team_02_a02_bs_hi
.................................. team_02_a03_bs_hi
............. mgmt_13_a02_bs_hi
.................................... team_02_a04_bs_hi
:
.............................. mgmt_13_a03_bs_hi
................................................. team_02_a05_bs_hi
:
............................... mgmt_13_a04_bs_hi
............................................................. team_03_a01_bs_hi
Business Coaching: Getting Ready to Coach mgmt_14_a01_bs_hi
,
,
.............................. team_03_a02_bs_hi
:
........................................................ mgmt_14_a02_bs_hi
.................................................. team_03_a03_bs_hi
:
............................................... mgmt_14_a03_bs_hi
............................................... team_03_a04_bs_hi
:
............................... mgmt_14_a04_bs_hi
................................................. team_03_a05_bs_hi
:
................................. team_03_a06_bs_hi
:
......... team_03_a07_bs_hi
:
............................................................ team_03_a08_bs_hi
:
.............................................................. lead_05_a01_bs_hi
:
. lead_05_a02_bs_hi
:
................................... lead_05_a03_bs_hi
:
....................................................... lead_05_a04_bs_hi
:
...................................................... lead_05_a05_bs_hi
:
122
........................................................... comm_17_a01_bs_hi
-
........ comm_17_a02_bs_hi
......................... comm_17_a03_bs_hi
:
........................................................... comm_21_a01_bs_hi
:
........................................................... comm_21_a02_bs_hi
:
........ comm_21_a03_bs_hi
:
........................................................... comm_21_a04_bs_hi
:
lead_05_a06_bs_hi
........ lead_05_a07_bs_hi
www.skillsoft.com
..................... comm_21_a05_bs_hi
HINDI
:
:
? ......................................................... comm_24_a01_bs_hi
................................................. team_02_a05_bs_hi
:
............................................ pd_09_a01_bs_hi
............................................................. team_03_a01_bs_hi
:
:
....................... pd_09_a02_bs_hi
.................................. team_02_a03_bs_hi
................................... team_02_a04_bs_hi
................... team_02_a01_bs_hi
............................................................. team_02_a02_bs_hi
comm_24_a03_bs_hi
......................... pd_12_a06_bs_hi
:
......................................... comm_24_a02_bs_hi
:
..................... pd_12_a05_bs_hi
:
...................................... comm_22_a02_bs_hi
...................... comm_22_a01_bs_hi
.................................... pd_12_a04_bs_hi
,
,
.............................. team_03_a02_bs_hi
................................................. team_03_a03_bs_hi
:
............................ pd_09_a03_bs_hi
.............................................. team_03_a04_bs_hi
......... pd_10_a01_bs_hi
.. pd_10_a02_bs_hi
................................................ team_03_a05_bs_hi
:
.............................................. pd_10_a05_bs_hi
................................. team_03_a06_bs_hi
:
:
................................. pd_10_a03_bs_hi
:
:
......... team_03_a07_bs_hi
:
........................................................... team_03_a08_bs_hi
pd_10_a04_bs_hi

SKILLS
:
.................................................. pd_11_a01_bs_hi
......................................... pd_11_a02_bs_hi
:
............................................................. pd_11_a03_bs_hi
...................... cust_09_a01_bs_hi
......................................... cust_09_a02_bs_hi
......................................... cust_09_a03_bs_hi
................. pd_12_a01_bs_hi
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:
............................................................... pd_12_a02_bs_hi
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123
.................... pd_12_a03_bs_hi
............................................................... cust_09_a06_bs_hi
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HINDI
SPANISH

124
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SPANISH
Gestin del cambio: abordar la resistencia
al cambio ................................................. mgmt_13_a03_bs_esdo

OPERATIONS
Gestin del cambio: sostener el cambio en la

organizacin ............................................ mgmt_13_a04_bs_esdo
Entrenamiento empresarial: prepararse para

brindar entrenamiento personalizado ....... mgmt_14_a01_bs_esdo
Fundamentals of Lean for Business

Organizations
Entrenamiento empresarial: dirigir sesiones

de entrenamiento ..................................... mgmt_14_a02_bs_esdo
Introduccin a Lean para organizaciones de

servicios y fabricacin ...............................oper_20_a01_bs_esdo
Entrenamiento empresarial: construir una

relacin de entrenamiento........................ mgmt_14_a03_bs_esdo
Utilizar Lean para la perfeccin y la

calidad .......................................................oper_20_a02_bs_esdo
Herramientas y tcnicas de Lean para mejorar
el flujo y la produccin "pull" ....................oper_20_a03_bs_esdo
Reducir los desperdicios y simplificar el
flujo de valor con Lean ..............................oper_20_a04_bs_esdo
Entrenamiento empresarial: utilizar

distintos estilos de entrenamiento ............ mgmt_14_a04_bs_esdo
Elementos esenciales de la gestin:

Delegacin............................................... mgmt_15_a02_bs_esdo
Aplicar Lean para organizaciones de

servicios y fabricacin ...............................oper_20_a06_bs_esdo
Elementos esenciales de gestin: Desarrollar

a sus subalternos directos ........................ mgmt_15_a03_bs_esdo

ADMINISTRATION
Elementos esenciales de gestin: Hacer

frente al comportamiento difcil de un
empleado ................................................. mgmt_15_a04_bs_esdo
ADMINISTRATIVE SUPPORT
CURRICULUM
Elementos esenciales de gestin: Gestionar

un equipo diverso .................................... mgmt_15_a05_bs_esdo
Elementos esenciales de gestin: Tratar a
sus subalternos directos de forma justa ... mgmt_15_a06_bs_esdo
Essential Skills for Administrative Support

Professionals
Profesionales administrativos: representar a
su jefe ........................................................... ad_01_a01_bs_esdo
Profesionales administrativos: tareas de
apoyo administrativo comunes ..................... ad_01_a02_bs_esdo
Elementos esenciales de gestin: Preocuparse

por sus subalternos directos ..................... mgmt_15_a07_bs_esdo
Puntos esenciales de la gestin del talento

Gestin del talento: Conceptos bsicos .. mgmt_18_a01_bs_esdo
Profesionales administrativos: maximizacin

de la relacin con su jefe .............................. ad_01_a03_bs_esdo
Gestin del talento: Planificar ................ mgmt_18_a02_bs_esdo
Profesionales administrativos: interactuar

con otros ....................................................... ad_01_a04_bs_esdo
Gestin del talento: Desarrollar y lograr el

compromiso de gente con talento ............ mgmt_18_a04_bs_esdo
Profesionales administrativos: causar una

buena impresin............................................ ad_01_a05_bs_esdo
Gestin del talento: Retener el talento .... mgmt_18_a05_bs_esdo
Gestin del talento: Adquirir talento ...... mgmt_18_a03_bs_esdo
COMUNICACIONES
PROGRAMA DE ESTUDIO DE GESTIN
Puntos esenciales de la gestin

Elementos esenciales de gestin: Dirigir a
otras personas .......................................... mgmt_15_a01_bs_esdo
Trazar un mapa de la cadena de valor en un

negocio Lean .............................................oper_20_a05_bs_esdo
Business Coaching Essentials
Managing Organizational Change

Gestin del cambio: entender el cambio mgmt_13_a01_bs_esdo
Gestin del cambio: construir un apoyo
positivo para el cambio ........................... mgmt_13_a02_bs_esdo
125
Interpersonal Communication
Comunicacin interpersonal: comunicarse con
seguridad ................................................ comm_21_a01_bs_esdo
www.skillsoft.com
SPANISH
Comunicacin interpersonal: enfocar su
mensaje ................................................... comm_21_a02_bs_esdo
Elementos esenciales de la escucha:

fundamentos de la escucha ..................... comm_28_a01_bs_esdo
Comunicacin interpersonal: comunicarse de

forma asertiva ......................................... comm_21_a04_bs_esdo
Elementos esenciales de la escucha: mejorar

sus habilidades de escucha ..................... comm_28_a02_bs_esdo
Workplace Conflict
Conflictos en el lugar de trabajo:

reconocimiento de los conflictos y respuesta
ante ellos ................................................. comm_22_a01_bs_esdo
Ofrecer una crtica constructiva ............. comm_29_a02_bs_esdo
Conflictos en el lugar de trabajo:

estrategias para la resolucin de conflictoscomm_22_a02_bs_esdo
Recibir retroalimentacin y crtica ........ comm_29_a03_bs_esdo
DESARROLLO PERSONAL
Negotiation essentials
Elementos esenciales de la negociacin:

planificar la negociacin ......................... comm_24_a02_bs_esdo
Optimizacin del equilibrio entre trabajo y

vida personal: mantener su equilibrio vital ... pd_06_a02_bs_esdo
Puntos esenciales de la inteligencia emocional
Optimizacin del equilibrio entre su trabajo

y su vida personal: tomar el control de su
estrs............................................................. pd_06_a03_bs_esdo
Qu es la inteligencia emocional? ........ comm_25_a01_bs_esdo

Mejorar sus habilidades de inteligencia
emocional: conocimiento de s mismo y
autogestin.............................................. comm_25_a02_bs_esdo
Diversity on the Job
Uso de la inteligencia emocional en el

trabajo ..................................................... comm_25_a03_bs_esdo
La diversidad en el trabajo: la importancia

de la diversidad y los cambios en el lugar
de trabajo ...................................................... pd_07_a01_bs_esdo
Puntos fundamentales de la comunicacin

intercultural
La diversidad en el trabajo: nosotros ante

la diversidad ................................................. pd_07_a02_bs_esdo
La cultura y su efecto en la comunicacin comm_26_a01_bs_esdo

Comunicacin entre culturas ................. comm_26_a02_bs_esdo
Mejorar la comunicacin en las relaciones
interculturales ......................................... comm_26_a03_bs_esdo
Optimizing Your Work/Life Balance

Optimizacin del equilibrio entre trabajo y
vida personal: anlisis de su equilibrio de
vida ............................................................... pd_06_a01_bs_esdo
Elementos esenciales de la negociacin:

comunicacin .......................................... comm_24_a03_bs_esdo
Crticas y comentarios constructivos

Proporcionar retroalimentacin ............. comm_29_a01_bs_esdo
Elementos esenciales de la negociacin: qu

es la negociacin? ................................... comm_24_a01_bs_esdo
Puntos esenciales de la escucha
Comunicacin interpersonal: elementos

esenciales de la escucha .......................... comm_21_a03_bs_esdo
Comunicacin interpersonal: ser accesible comm_21_a05_bs_esdo
Obtencin de resultados sin autoridad directa
Managing Your Career

Gestin de la carrera profesional: creacin
de un plan ..................................................... pd_10_a01_bs_esdo
Gestin de la carrera profesional: ir por
buen camino ................................................. pd_10_a02_bs_esdo
Obtener resultados sin autoridad:

Desarrollar relaciones y generar credibilidadcomm_27_a01_bs_esdo
Gestin de la carrera profesional: elementos

esenciales para la formacin de una red de
contactos profesionales................................. pd_10_a03_bs_esdo
Obtener resultados sin autoridad:

comunicacin persuasiva ........................ comm_27_a02_bs_esdo
Gestin de la carrera profesional: usted y

su jefe ........................................................... pd_10_a04_bs_esdo
Obtener resultados sin autoridad directa:

Influir en su jefe ...................................... comm_27_a04_bs_esdo
Gestin de la carrera profesional:

aprovechar la evaluacin de rendimiento ..... pd_10_a05_bs_esdo
Obtener resultados sin autoridad directa:

Reciprocidad ........................................... comm_27_a03_bs_esdo
126
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SPANISH
Effective Time Management
Gestin del tiempo: analizar cmo emplea su

tiempo ........................................................... pd_11_a01_bs_esdo
Nuevas caractersticas centrales de Office

2010........................................................... mo_otnf_a01_dt_esdo
Gestin del tiempo: planificar el tiempo y

establecer un orden de prioridades ................ pd_11_a02_bs_esdo
Nuevas caractersticas de mensajera y

colaboracin en Office 2010 ..................... mo_otnf_a02_dt_esdo
Gestin del tiempo: evitar los ladrones de

tiempo ........................................................... pd_11_a03_bs_esdo
Office 2010 Web Apps y las caractersticas

nuevas para Publisher y Mobile................. mo_otnf_a03_dt_esdo
Problem Solving and Decision Making Strategies

Resolucin de problemas: fundamentos ...... pd_12_a01_bs_esdo

Resolucin de problemas: identificar y
desarrollar las fortalezas ............................... pd_12_a02_bs_esdo
Word 2010, Excel 2010 y la nueva interfaz de

Office 2010.............................................. mo_nfum_a01_dt_esdo
Resolucin de problemas: profundizar ........ pd_12_a03_bs_esdo
Outlook 2010 y colaboracin en Office 2010 mo_nfum_a02_dt_esdo
Toma de decisiones: fundamentos ............... pd_12_a04_bs_esdo
Caractersticas nuevas de PowerPoint,

Publisher y Access en Office 2010 .......... mo_nfum_a03_dt_esdo
Toma de decisiones: herramientas y tcnicas pd_12_a05_bs_esdo

Toma de decisiones: tomar decisiones
difciles ......................................................... pd_12_a06_bs_esdo

Introduccin a Word 2010 ...................... mo_bwrd_a01_dt_esdo
Gestin del cambio organizativo
Trabajar con texto y formato en Word 2010 mo_bwrd_a02_dt_esdo
Comprensin del cambio en la organizacin pd_13_a01_bs_esdo
Organizar texto en Word 2010 ............... mo_bwrd_a03_dt_esdo
Prepararse para el cambio en una

organizacin ................................................. pd_13_a02_bs_esdo
Cmo desplazarse por Word 2010 .......... mo_bwrd_a04_dt_esdo
Aceptar el cambio en la organizacin .......... pd_13_a03_bs_esdo
Revisin de documentos en Word 2010 . mo_bwrd_a06_dt_esdo
Estructuracin de documentos de Word 2010 mo_bwrd_a05_dt_esdo

Guardar, compartir e imprimir en Word 2010 mo_bwrd_a07_dt_esdo

SKILLS
PROGRAMA DE ESTUDIO DE SERVICIO
AL CLIENTE
Customer Service Fundamentals

Fundamentos del servicio de atencin al
cliente: crear compenetracin en las
relaciones con el cliente ............................. cust_09_a01_bs_esdo
Servicio de atencin al cliente sobre el
terreno ........................................................ cust_09_a02_bs_esdo
Servicio de atencin al cliente por telfono cust_09_a03_bs_esdo
Servicio de atencin al cliente interno ...... cust_09_a04_bs_esdo
Confrontacin y conflicto en el servicio de
atencin al cliente ...................................... cust_09_a05_bs_esdo
Dar forma a la direccin del servicio de
atencin al cliente en su organizacin........ cust_09_a06_bs_esdo
Personalizar el comportamiento y la
apariencia de Word 2010 ......................... mo_bwrd_a08_dt_esdo
Dibujar e insertar grficos en Word 2010 mo_bwrd_a09_dt_esdo

Introduccin a Excel 2010 ....................... mo_bexl_a01_dt_esdo
Formato bsico de datos en Excel 2010 .. mo_bexl_a02_dt_esdo
Desplazamiento por Excel 2010 .............. mo_bexl_a03_dt_esdo
Mover datos y modificar hojas de clculo en
Excel 2010................................................ mo_bexl_a04_dt_esdo
Guardar, enviar e imprimir libros de Excel
2010.......................................................... mo_bexl_a05_dt_esdo
Uso de formato condicional, tablas y
minigrficos en Excel 2010 ...................... mo_bexl_a06_dt_esdo
Revisar y proteger contenido en Excel 2010 mo_bexl_a07_dt_esdo
Uso de frmulas bsicas en Excel 2010 .. mo_bexl_a08_dt_esdo
Uso de funciones bsicas con Excel 2010 mo_bexl_a09_dt_esdo
Insercin de grficos bsicos en Excel 2010 mo_bexl_a10_dt_esdo
Agregar elementos visuales, temas y estilos

a libros de Excel 2010 .............................. mo_bexl_a11_dt_esdo
127
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SPANISH
Introduccin a Outlook 2010 ................... mo_bout_a01_dt_esdo
Formato de correo electrnico y

configuracin de opciones de mensaje en
Outlook 2010 ............................................ mo_aout_a01_dt_esdo
Administracin de conversaciones y
organizacin del correo electrnico en
Outlook 2010 ............................................ mo_bout_a02_dt_esdo
Personalizacin de Outlook 2010 y

administracin de cuentas......................... mo_aout_a02_dt_esdo
Administracin de datos adjuntos, grficos,

firmas y respuestas automticas en Outlook
2010 .......................................................... mo_bout_a03_dt_esdo
Administracin del correo electrnico con

reglas, respuestas automticas y alertas en
Outlook 2010 ............................................ mo_aout_a03_dt_esdo
Uso del calendario para citas, eventos y

reuniones en Outlook 2010 ....................... mo_bout_a04_dt_esdo
Trabajo con archivos y carpetas y uso de

bsqueda y fuentes RSS en Outlook 2010 mo_aout_a04_dt_esdo
Administracin de reuniones y
personalizacin del calendario en Outlook
2010 .......................................................... mo_bout_a05_dt_esdo
Archivos de datos, archivado y grupos de

envo o recepcin en Outlook 2010 .......... mo_aout_a05_dt_esdo
Social Connector y mensajera de Outlook

2010 .......................................................... mo_bout_a06_dt_esdo
Implementacin de seguridad con Outlook 2010 mo_aout_a06_dt_esdo

Acceso a Exchange de manera remota y uso de
formularios en Outlook 2010.................... mo_aout_a07_dt_esdo
Trabajar con contactos en Outlook 2010 . mo_bout_a07_dt_esdo

Uso de las caractersticas Tareas, Notas y
Diario de Outlook 2010 ............................ mo_bout_a08_dt_esdo
Mejora visual de las presentaciones de

PowerPoint 2010 ...................................... mo_bppt_a02_dt_esdo
Uso de temas, fondos, marcas de agua y

elementos rpidos en Word 2010 ............. mo_awrd_a01_dt_esdo
Cmo agregar imgenes a presentaciones de

Agregar tablas de contenido, notas al pie,

hipervnculos y marcadores ..................... mo_awrd_a02_dt_esdo
Administrar, inspeccionar y recuperar

documentos de Word 2010 ...................... mo_awrd_a04_dt_esdo
Uso de elementos multimedia y animaciones en

Manipular tablas en Word 2010 .............. mo_awrd_a06_dt_esdo

Incrustar grficos y tablas en Word 2010 mo_awrd_a07_dt_esdo

Personalizar elementos visuales en Excel
2010 .......................................................... mo_aexl_a01_dt_esdo
Personalizar la configuracin del libro,
formatos condicionales y de nmero en Excel
2010 .......................................................... mo_aexl_a02_dt_esdo
Organizar datos y objetos en Excel 2010 . mo_aexl_a03_dt_esdo
Garantizar que las frmulas y los datos de
Excel 2010 sean correctos......................... mo_aexl_a04_dt_esdo
Automatizar tareas de Excel 2010 mediante
macros ...................................................... mo_aexl_a05_dt_esdo
Analizar datos mediante anlisis de
hiptesis en Excel 2010 ............................ mo_aexl_a06_dt_esdo

Uso de las herramientas avanzadas para
presentaciones con diapositivas en
PowerPoint 2010 ...................................... mo_appt_a01_dt_esdo
Creacin y formato de tablas en Word 2010 mo_awrd_a05_dt_esdo

Introduccin a PowerPoint 2010 ............. mo_bppt_a01_dt_esdo
Formularios, campos y combinacin de

correspondencia en Word 2010 ............... mo_awrd_a03_dt_esdo
Colaboracin y uso compartido de

presentaciones en PowerPoint 2010 ......... mo_appt_a02_dt_esdo

Introduccin a Access 2010 ..................... mo_bacc_a01_dt_esdo
Creacin de tablas bsicas en Access 2010 mo_bacc_a02_dt_esdo
Manipulacin de datos y relaciones simples
en Access 2010 ......................................... mo_bacc_a03_dt_esdo
Introduccin a los formularios en Access
2010.......................................................... mo_bacc_a04_dt_esdo
Modificacin de formularios bsicos en
Access 2010 ............................................. mo_bacc_a05_dt_esdo
Introduccin a las consultas en Access 2010 mo_bacc_a06_dt_esdo
Introduccin a los informes en Access 2010 mo_bacc_a07_dt_esdo
Tablas dinmicas y grficos dinmicos en

Excel 2010 ................................................ mo_aexl_a07_dt_esdo
Filtros de tabla dinmica, operaciones de

clculo y PowerPivot en Excel 2010......... mo_aexl_a08_dt_esdo
MICROSOFT WINDOWS 7
128
www.skillsoft.com
SPANISH
Empezar con Windows 7 ..................... mw_mweu_a01_dt_esdo
Configuracin y proteccin de Windows 7 mw_mweu_a02_dt_esdo
Personalizacin de Windows 7 ............ mw_mweu_a03_dt_esdo

COMPLIANCE
HR Compliance
Ley de prcticas corruptas en el extranjero lchr_01_a27_lc_esdo

COMPLIANCE
HR Compliance
Ley de prcticas corruptas en el extranjero lchr_01_a27_lc_esdo
129
www.skillsoft.com

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COURSE DIRECTORY

SKILLSOFT LEADERSHIP ADVANTAGE 2.0

LEGAL COMPLIANCE COURSEWARE

Einfhrung in Six Sigma ............................. oper_10_a01_bs_de

Der Foreign Corrupt Practices Act der USA ..lchr_01_a27_lc_de

LEGAL COMPLIANCE COURSEWARE

The Foundations of Six Sigma

Six Sigma Black Belt (2007 BOK): Define

Six Sigma Foundations

BUSINESS STRATEGY AND

Der Foreign Corrupt Practices Act der USA ..lchr_01_a27_lc_de

STRATEGIC PLANNING CURRICULUM

Der Bribery Act 2010 ....................................lchr_01_a30_lc_de

ENVIRONMENTAL, SAFETY & HEALTH

Chancen durch Globalisierung ....................._pc_ch_lach019_de

Moving From an Operational Manager to a

Safety and Health

Auf Kernkompetenzen besinnen ................... _pc_bi_lsbi014_de

Computerergonomie ................................................... SAHB412

Wettbewerbsbewusstsein und -strategien ....._pc_ch_lach022_de

Brandschutz und Sicherheit ........................................ SAHB427

Als Fhrungskraft das Unternehmen

Erste Hilfe -- Grundlagen ........................................... SAHB429

BUSINESS STRATEGY AND

Bewusstsein fr Sicherheit am Arbeitsplatz ............... SAHB487

BUSINESS STRATEGY AND

The Fundamentals of Globalization

Competitive Marketing Strategies

Six Sigma Green Belt: Six Sigma and the

FINANCE, HUMAN RESOURCES AND

Six Sigma und Lean in Unternehmen .......... oper_05_a01_bs_de

Grundlagen fr kaufmnnische Angestellte

Grundlagen fr kaufmnnische Angestellte:

Hohe Mitarbeiterfluktuation verhindern ...... _pc_bi_mgbi008_de

Grundlagen fr kaufmnnische Angestellte:

MANAGEMENT AND LEADERSHIP

Grundlagen fr kaufmnnische Angestellte:

FINANCE, HUMAN RESOURCES AND

Cashflowmanagement ..................................... fin_01_a03_bs_de

Leistungsschwacher Mitarbeiter - Was nun? _pc_bi_hrbi010_de

Geschftsvorflle und die Bcher der

FINANCE, HUMAN RESOURCES AND

Umgang mit Diversitt ................................ _pc_ch_lach015_de

Den Vernderungsprozess zur Untersttzung der

Umgang mit Diversitt am Arbeitsplatz

Umgang mit problematischem

Buchungszyklus und Periodenabgrenzung ..... fin_03_a03_bs_de

Probebilanz und Abgrenzungsbuchungen ....... fin_03_a05_bs_de

Finanzen Grundlagen fr Nicht-Finanzexperten

Fhren von Leistungstrgern

Grundlagen der Finanzplanung ....................... fin_01_a02_bs_de

Grundlagen des Krisenmanagements im

Die Prinzipien der Finanzplanung .................. fin_01_a01_bs_de

Strategien zur Mitarbeitergewinnung und bindung

Change Management III

Erfolgreich Personal einstellen und interviewen

Change-Management: Positive Untersttzung

Strategische Denker einstellen ..................... _pc_ch_lach011_de

Change-Management: Umgang mit Widerstand

Dashboard oder Scorecard? ......................... _pc_bi_mgbi012_de

Mitarbeiter in den Unternehmenswandel

Business Coaching: Die Anwendung

Eine alternde Belegschaft fhren ................. _pc_bi_mgbi005_de