Tugas Akhir Testing

Failure Mode and Effects Analysis (Quality Risks Analysis) Form
System Name: SpeedyWriter (with Document Management System add-on) Product Manager: Kate Hernandez Project Manager: Jenny Kaufmann Other Stakeholders: Bobbi McDaniels (Dev), Max del Oro (Mkt), Cosimo Negraev (Spprt) Test Manager: Jamal Brown Model/Product: SpeedyWriter Release 3.1 (w/ DMS) Target Release Date: 1Q2003 Prepared By: Jamal Brown FMEA Date: September 11, 2002 FMEA Revision Date: N/A Requirement Tracing 3.0 3.1 3.2 3.3 4.11 1.1 1.3 1.4 1.4 1.4 3.5 4.0 4.6 4.7 4.8 4.9 4.11 Risk Priorty Number Who/ Which Phase (Unit, Component, Integration, System)?
Quality Risk Category
Likelihood
Risk ID Number
Severity
Priority
Failure Mode/Quality Risk/Effect
Recommended Action
Failures that cause specific features not to work Regression of existing SpeedyWriter features. Can't cancel incomplete actions using cancel or back. Can't get and select from list of managed files. Can't get and select from a list of non-managed files. Check-in of new document to DMS fails. Check-in of existing document to DMS fails. Check-out of DMS documents fails. Load of on-line DMS document fails. Load of near on-line DMS document fails. Load of off-line DMS document fails. Can't display or modify doc properties in DMS before saving. Quality Risk Category Priority Load, Capacity, 2.000 and Volume 2.001 2.002 2.003 2.004 2.005 2.006 2.007 2.008 2.009 2.010 2.011 2.012 2.013 2.014
1.000 Functionality 1.001 1.002 1.003 1.004 1.005 1.006 1.007 1.008 1.009 1.010 1.011
1 2 2 2 2 1 1 1 1 1 2
1 3 1 1 1 1 1 1 2 2 3
3 4 3 4 2 2 2 3 3 3 5
3 24 6 8 4 2 2 3 6 6 30 2
Rerun entire R3.0 test set. Opportunity testing Extensive testing. Balanced testing. Extensive testing. Extensive testing. Extensive testing. Extensive testing. Extensive testing. Extensive testing. Opportunity testing
Test/IS N/A Dev/UC-Test/IS Dev/UC-Test/IS Dev/UC-Test/IS Dev/UC-Test/IS Dev/UC-Test/IS Dev/UC-Test/IS Dev/UC-Test/IS Dev/UC-Test/IS N/A
Failures in scaling of system to expected peak concurrent usage levels System fails at or before 25 concurrent users. System fails at or before 255 concurrent users. System disallows 255 or fewer user accounts. System disallows 32,767 or fewer user accounts. System fails on documents larger than 100 KB. System fails on documents larger than 1 MB. System fails on documents at 32 MB. Insufficient off-line migration is too-frequent. Excessive off-line migration results in "thrashing". Migration to off-line fails. Migration to on-line fails. Librarian not notified when media load is needed. User not allowed to wait for media load. User wait for media load timing/escalation count wrong. Quality Risk Category Priority Reliability/ 3.000 Stability Failures to meet reasonable expectations of availability and MTBF 3.001 Server reliability less than 99%. 3.002 Server crashes cause data loss. Quality Risk Category Priority
1 1 1 1 1 1 1 4 4 1 1 4 2 5
1 3 1 3 1 2 3 4 4 2 2 3 3 4
3 2 3 3 1 2 3 4 4 4 4 4 5 5
3 6 3 9 1 4 9 64 64 8 8 48 30 100 1
Extensive testing. Extensive testing. Extensive testing. Balanced testing. Extensive testing. Extensive testing. Balanced testing. Report observed bugs. Report observed bugs. Balanced testing. Balanced testing. Opportunity testing Opportunity testing Report observed bugs.
Test/S Test/S Test/S Test/S Test/S Test/S Test/S N/A N/A Test/S Test/S N/A N/A N/A
2 1
2 2
1 5
4 Extensive testing. 10 Balanced testing. 4
Test/IS Test/IS
Failures due to beyond-peak or illegal conditions (a.k.a, knock-on effects) Missing media not properly escalated to librarian. User not allowed to cancel missing media wait. Loss of network or server causes loss of/damage to open doc. Unrecoverable failure on attempt to login 256th user. Unrecoverable failure on attempt to create 32,768th user account. Unrecoverable failure on attempt to edit/store document over 32MB. Saturated networks cause time-out errors. Quality Risk Category Priority Failures in date math and handling 5.000 Date Handling 5.001 Least-recently-used migration errors. 5.002 Daylight Savings Time transitions mishandled. 5.003 Date fields not inserted, updated, or displayed incorrectly. Quality Risk Category Priority Competitive 6.000 Inferiority Failures to match competing systems in quality (FURPS) 6.001 Star Office 6.002 Corel Office Suite 6.003 Microsoft Office Quality Risk Category Priority
Error Handling 4.000 and Recovery 4.001 4.002 4.003 4.004 4.005 4.006 4.007
2 2 1 3 3 3 1
2 2 2 3 3 4 2
3 3 2 3 3 4 4
12 12 4 27 27 48 8 4
Balanced testing. Balanced testing. Extensive testing. Opportunity testing Opportunity testing Opportunity testing Balanced testing.
Test/IS Test/IS Dev/UC-Test/IS N/A N/A N/A Dev/UC-Test/IS 1.1 1.3 1.4 1.5
4 2 3
4 4 4
4 4 3
64 Report observed bugs. 32 Opportunity testing 36 Opportunity testing 32
N/A N/A N/A
None
4 4 4
3 3 3
3 3 3
36 Bug isolation (reference platform). 36 Bug isolation (reference platform). 36 Bug isolation (reference platform). 36
Test/IS Test/IS Test/IS
Operations and Failures that endanger continuing operation, including backup/restore processes 7.000 Maintenance 7.001 Backup process affects system availability. 2 3 7.002 Backup/restore process results in lost data or configuration. 1 2 7.003 Can't unapply minor release updates/patches. 2 2 Quality Risk Category Priority Failures in human factors, especially at the user interface 8.000 Usability 8.001 User interface confusing or clumsy. 8.002 User interface inadvertently profane, obscene, or culturally offensive. 8.003 Installation process confusing or clumsy. 8.004 Login or identity change process confusing, clumsy, or intimidating. Quality Risk Category Priority Failures in processing, storing, or retrieving data 9.000 Data Quality 9.001 Some data lost during file saves. 9.002 File retrieves incomplete during load. 9.003 File description/date accessed/date modified data lost. 9.004 Data lost on server side due to network or server issues. Quality Risk Category Priority 10.000 Performance 10.001 10.002 Failures to perform as required under expected loads Response to 80 WPM user slower than one second with no load. Response to 80 WPM user slower than one second with full load.
4 5 4
24 Balanced testing. 10 Balanced testing. 16 Balanced testing. 10
Test/S Test/S Test/S
5 5 5 5
2 2 2 2
1 3 1 1
10 30 10 10 10
Prototype, balanced testing. Opportunity testing Balanced testing. Balanced testing.
UI/Req-Test/S N/A Test/S Test/S
2.2 2.2
4.10
1 3 1 1
2 2 2 2
4 4 2 4
8 24 4 8 4
Balanced testing. Balanced testing. Extensive testing. Balanced testing.
Dev/UC-Test/IS Test/ST Dev/UC-Test/IS Dev/UC-Test/IS
None None 4.9
3 3
1 3
3 3
9 Balanced testing. 27 Opportunity testing.
Dev/UC-Test/IS N/A
1.0 1.2
10.003 100MBPS network saturated with 255 active users. Quality Risk Category Priority
12 Balanced testing. 9
Test/ST
1.6 4.10
Failures in specific localities, including language, dictionary/thesaurus, and messages. 11.000 Localization 11.001 EC language or cultural (Es/Fr/It/De/UK) issues. 2 4 3 11.002 Asian language or cultural (Jp/Ch/Kr) issues. 2 4 3 Quality Risk Category Priority Failures with certain supported browser/OS combinations 12.000 Compatibility 12.001 Recent Netscape versions don't work. 12.002 Older Netscape versions don't work. 12.003 Recent IE versions don't work. 12.004 Older IE versions don't work. 12.005 Other browsers don't work. 12.006 Solaris clients don't work. 12.007 Mac clients don't work. 12.008 Linux clients don't work. 12.009 Windows clients don't work. 12.010 Recent Web/App servers don't work. 12.011 Recent database servers don't work. Quality Risk Category Priority
24 Balanced testing. 24 Balanced testing. 24
Test/S Test/S
None
2 3 2 3 3 2 2 2 2 1 1
1 3 1 3 3 2 2 2 1 2 2
2 4 2 4 4 2 3 3 2 2 2
4 36 4 36 36 8 12 12 4 4 4 4
Include in test environment. Include if convenient. Include in test environment. Include if convenient. Include if convenient. Include in test environment. Include in test environment. Include in test environment. Include in test environment. Include in test environment. Include in test environment.
Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS
2.2 2.2 2.2 2.2 2.2 2.3
13.000 Security/Privacy Failures to protect the system and secured data from fraudulent or malicious misuse 13.001 Allowed check-out or check-in blocked. 1 1 3 13.002 Illegal check-out or check-in allowed. 1 1 3 13.003 Administrative passwords crackable. 1 2 3 13.004 Documents marked as "not shared" accessible to others. 2 2 3 13.005 Documents marked as "shared" not accessible to others. 2 2 3 13.006 OS login identity not recognized by default. 2 2 2 13.007 Can't change or override OS login identity. 3 3 3 Quality Risk Category Priority Installation/ 14.000 Migration Failures that prevent or impede deploying the system 14.001 Installation/set-up process for new installation fails. 14.002 Migration of R3.0 installations fails. 14.003 Migration from pre-R3.0 installations fails. Quality Risk Category Priority Failures in operating instructions for users or system administrators 15.000 Documentation 15.001 Help screens misleading or wrong. 15.002 Written documentation misleading or wrong. Quality Risk Category Priority Failures in interfaces between components 16.000 Interfaces 16.001 Web server/client interface. 16.002 Web server/database server interfaces. Quality Risk Category Priority
3 3 6 12 12 8 27 3
Extensive testing. Extensive testing. Extensive testing. Balanced testing. Balanced testing. Balanced testing. Opportunity testing.
Test/S Test/S Test/S Test/S Test/S Test/S N/A
None None None
1 1 3
1 2 3
2 2 3
2 Extensive testing. 4 Extensive testing. 27 Opportunity testing. 2
Test/S Test/S N/A
None
5 5
2 2
1 1
Test/S Test/S
None
1 1
1 1
2 2
2 Extensive testing. 2 Extensive testing. 2
Test/I Test/I
None None

System Name: SpeedyWriter (with Document Management System add-on) Product Manager: Kate Hernandez Project Manager: Jenny Kaufmann Other Stakeholders: Bobbi McDaniels (Dev), Max del Oro (Mkt), Cosimo Negraev (Spprt) Test Manager: Jamal Brown Model/Product: SpeedyWriter Release 3.1 (w/ DMS) Target Release Date: 1Q2003 Prepared By: Jamal Brown FMEA Date: September 11, 2002 FMEA Revision Date: September 18, 2002 Requirement Tracing 3.0 3.1 3.2 3.3 4.11 1.1 1.3 1.4 1.4 1.4 3.5 4.0 4.6 4.7 4.8 4.9 4.11 Risk Priorty Number Likelihood Who/ Which Phase (Unit, Component, Integration, System)?
Risk ID Number
Severity
Priority
Recommended Action
Failures that cause specific features not to work Regression of existing SpeedyWriter features. Can't cancel incomplete actions using cancel or back. Can't get and select from list of managed files. Can't get and select from a list of non-managed files. Check-in of new document to DMS fails. Check-in of existing document to DMS fails. Check-out of DMS documents fails. Load of on-line DMS document fails. Load of near on-line DMS document fails. Load of off-line DMS document fails. Can't display or modify doc properties in DMS before saving. Quality Risk Category Priority Load, Capacity, 2.000 and Volume 2.001 2.002 2.003 2.004 2.005 2.006 2.007 2.008 2.009 2.010 2.011 2.012 2.013 2.014
1.000 Functionality 1.001 1.002 1.003 1.004 1.005 1.006 1.007 1.008 1.009 1.010 1.011
1 2 2 2 2 1 1 1 1 1 2
1 3 1 1 1 1 1 1 2 2 3
3 4 3 4 2 2 2 3 3 3 5
3 24 6 8 4 2 2 3 6 6 30 2
Rerun entire R3.0 test set. Opportunity testing Extensive testing. Balanced testing. Extensive testing. Extensive testing. Extensive testing. Extensive testing. Extensive testing. Extensive testing. Opportunity testing
Failures in scaling of system to expected peak concurrent usage levels System fails at or before 25 concurrent users. System fails at or before 255 concurrent users. System disallows 255 or fewer user accounts. System disallows 32,767 or fewer user accounts. System fails on documents larger than 100 KB. System fails on documents larger than 1 MB. System fails on documents at 32 MB. Insufficient off-line migration is too-frequent. Excessive off-line migration results in "thrashing". Migration to off-line fails. Migration to on-line fails. Librarian not notified when media load is needed. User not allowed to wait for media load. User wait for media load timing/escalation count wrong. Quality Risk Category Priority Reliability/ 3.000 Stability Failures to meet reasonable expectations of availability and MTBF 3.001 Server reliability less than 99%. 3.002 Server crashes cause data loss. Quality Risk Category Priority
1 1 1 1 1 1 1 4 4 1 1 4 2 5
1 3 1 3 1 2 3 4 4 2 2 3 3 4
3 2 3 3 1 2 3 4 4 4 4 4 5 5
3 6 3 9 1 4 9 64 64 8 8 48 30 100 1
Extensive testing. Extensive testing. Extensive testing. Balanced testing. Extensive testing. Extensive testing. Balanced testing. Report observed bugs. Report observed bugs. Balanced testing. Balanced testing. Opportunity testing Opportunity testing Report observed bugs.
Test/S Test/S Test/S Test/S Test/S Test/S Test/S N/A N/A Test/S Test/S N/A N/A N/A
2 1
2 2
1 5
4 Extensive testing. 10 Balanced testing. 4
Test/IS Test/IS
Failures due to beyond-peak or illegal conditions (a.k.a, knock-on effects) Missing media not properly escalated to librarian. User not allowed to cancel missing media wait. Loss of network or server causes loss of/damage to open doc. Unrecoverable failure on attempt to login 256th user. Unrecoverable failure on attempt to create 32,768th user account. Unrecoverable failure on attempt to edit/store document over 32MB. Saturated networks cause time-out errors. Quality Risk Category Priority Failures in date math and handling 5.000 Date Handling 5.001 Least-recently-used migration errors. 5.002 Daylight Savings Time transitions mishandled. 5.003 Date fields not inserted, updated, or displayed incorrectly. Quality Risk Category Priority Competitive 6.000 Inferiority Failures to match competing systems in quality (FURPS) 6.001 Star Office 6.002 Corel Office Suite 6.003 Microsoft Office Quality Risk Category Priority
Error Handling 4.000 and Recovery 4.001 4.002 4.003 4.004 4.005 4.006 4.007
2 2 1 3 3 3 1
2 2 2 3 3 4 2
3 3 2 3 3 4 4
12 12 4 27 27 48 8 4
Balanced testing. Balanced testing. Extensive testing. Opportunity testing Opportunity testing Opportunity testing Balanced testing.
Test/IS Test/IS Dev/UC-Test/IS N/A N/A N/A Dev/UC-Test/IS 1.1 1.3 1.4 1.5
4 2 3
4 4 4
4 4 3
64 Report observed bugs. 32 Opportunity testing 36 Opportunity testing 32
N/A N/A N/A
None
4 4 4
3 3 3
3 3 3
36 Bug isolation (reference platform). 36 Bug isolation (reference platform). 36 Bug isolation (reference platform). 36
Test/IS Test/IS Test/IS
Operations and Failures that endanger continuing operation, including backup/restore processes 7.000 Maintenance 7.001 Backup process affects system availability. 2 3 4 7.002 Backup/restore process results in lost data or configuration. 1 2 5 7.003 Can't unapply minor release updates/patches. 2 2 4 Quality Risk Category Priority Failures in human factors, especially at the user interface 8.000 Usability 8.001 User interface confusing or clumsy. 8.002 User interface inadvertently profane, obscene, or culturally offensive. 8.003 Installation process confusing or clumsy. 8.004 Login or identity change process confusing, clumsy, or intimidating. Quality Risk Category Priority Failures in processing, storing, or retrieving data 9.000 Data Quality 9.001 Some data lost during file saves. 9.002 File retrieves incomplete during load. 9.003 File description/date accessed/date modified data lost. 9.004 Data lost on server side due to network or server issues. Quality Risk Category Priority Failures to perform as required under expected loads 10.000 Performance 10.001 Response to 80 WPM user slower than one second with no load. 10.002 Response to 80 WPM user slower than one second with full load. 10.003 100MBPS network saturated with 255 active users. Quality Risk Category Priority
24 Balanced testing. 10 Balanced testing. 16 Balanced testing. 10
5 5 5 5
2 2 2 2
1 3 1 1
10 30 10 10 10
Prototype, balanced testing. Opportunity testing Balanced testing. Balanced testing.
UI/Req-Test/S N/A Test/S Test/S
2.2 2.2
4.10
1 3 1 1
2 2 2 2
4 4 2 4
8 24 4 8 4
None None 4.9
3 3 3
1 3 2
3 3 2
9 Balanced testing. 27 Opportunity testing. 12 Balanced testing. 9
Dev/UC-Test/IS N/A Test/S
1.0 1.2 1.6 4.10
Failures in specific localities, including language, dictionary/thesaurus, and messages. 11.000 Localization 11.001 EC language or cultural (Es/Fr/It/De/UK) issues. 2 4 3 24 Balanced testing. 11.002 Asian language or cultural (Jp/Ch/Kr) issues. 2 4 3 24 Balanced testing. Quality Risk Category Priority 24 Failures with certain supported browser/OS combinations 12.000 Compatibility 12.001 Recent Netscape versions don't work. 12.002 Older Netscape versions don't work. 12.003 Recent IE versions don't work. 12.004 Older IE versions don't work. 12.005 Other browsers don't work. 12.006 Solaris clients don't work. 12.007 Mac clients don't work. 12.008 Linux clients don't work. 12.009 Windows clients don't work. 12.010 Recent Web/App servers don't work. 12.011 Recent database servers don't work. Quality Risk Category Priority
Test/S Test/S
None
2 3 2 3 3 2 2 2 2 1 1
1 3 1 3 3 2 2 2 1 2 2
2 4 2 4 4 2 3 3 2 2 2
4 36 4 36 36 8 12 12 4 4 4 4
Include in test environment. Include if convenient. Include in test environment. Include if convenient. Include if convenient. Include in test environment. Include in test environment. Include in test environment. Include in test environment. Include in test environment. Include in test environment.
Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS
2.2 2.2 2.2 2.2 2.2 2.3
13.000 Security/Privacy Failures to protect the system and secured data from fraudulent or malicious misuse 13.001 Allowed check-out or check-in blocked. 1 1 3 13.002 Illegal check-out or check-in allowed. 1 1 3 13.003 Administrative passwords crackable. 1 2 3 13.004 Documents marked as "not shared" accessible to others. 2 2 3 13.005 Documents marked as "shared" not accessible to others. 2 2 3 13.006 OS login identity not recognized by default. 2 2 2 13.007 Can't change or override OS login identity. 3 3 3 Quality Risk Category Priority Installation/ 14.000 Migration Failures that prevent or impede deploying the system 14.001 Installation/set-up process for new installation fails. 14.002 Migration of R3.0 installations fails. 14.003 Migration from pre-R3.0 installations fails. Quality Risk Category Priority 15.000 Documentation Failures in operating instructions for users or system administrators 15.001 Help screens misleading or wrong. 15.002 Written documentation misleading or wrong. Quality Risk Category Priority Failures in interfaces between components 16.000 Interfaces 16.001 Web server/client interface. 16.002 Web server/database server interfaces. 16.003 App server/database server interfaces. 16.004 App server/HSM server interfaces. Quality Risk Category Priority
3 3 6 12 12 8 27 3
Extensive testing. Extensive testing. Extensive testing. Balanced testing. Balanced testing. Balanced testing. Opportunity testing.
None None None
1 1 3
1 2 3
2 2 3
2 Extensive testing. 4 Extensive testing. 27 Opportunity testing. 2
Test/S Test/S N/A
None
5 5
2 2
1 1
Test/S Test/S
None
1 1 1 1
1 1 1 1
2 2 2 2
2 2 2 2 2
Extensive testing. Extensive testing. Extensive testing. Extensive testing.
Test/I Test/I Test/I Test/I
None None
Planning FMEA

System Name: SpeedyWriter (with Document Management System add-on) Product Manager: Kate Hernandez Project Manager: Jenny Kaufmann Other Stakeholders: Bobbi McDaniels (Engr), Max d'Oro (Mkt), Cosimo Negraev (Support) Test Manager: Jamal Brown Model/Product: SpeedyWriter Release 3.1 (w/ DMS) Target Release Date: 1Q2003 Prepared By: Jamal Brown FMEA Date: September 11, 2002 FMEA Revision Date: September 20, 2002 Risk Priorty Number 3 24 6 8 4 2 2 3 6 6 30 2 3 6 3
Failures that cause specific features not to work Regression of existing SpeedyWriter features. Can't cancel incomplete actions using cancel or back. Can't get and select from list of managed files. Can't get and select from a list of non-managed files. Check-in of new document to DMS fails. Check-in of existing document to DMS fails. Check-out of DMS documents fails. Load of on-line DMS document fails. Load of near on-line DMS document fails. Load of off-line DMS document fails. Can't display or modify doc properties in DMS before saving. Quality Risk Category Priority Load, Capacity, 2.000 and Volume 2.001 2.002 2.003
1.000 Functionality 1.001 1.002 1.003 1.004 1.005 1.006 1.007 1.008 1.009 1.010 1.011
1 2 2 2 2 1 1 1 1 1 2
1 3 1 1 1 1 1 1 2 2 3
Failures in scaling of system to expected peak concurrent usage levels System fails at or before 25 concurrent users. System fails at or before 255 concurrent users. System disallows 255 or fewer user accounts.
1 1 1
1 3 1
Page 7
Likelihood 3 4 3 4 2 2 2 3 3 3 5 3 2 3
Risk ID Number
Severity
Priority
Planning FMEA
System disallows 32,767 or fewer user accounts. System fails on documents larger than 100 KB. System fails on documents larger than 1 MB. System fails on documents larger than 32 MB. Insufficient off-line migration is too-frequent. Excessive off-line migration results in "thrashing". Migration to off-line fails. Migration to on-line fails. Librarian not notified when media load is needed. User not allowed to wait for media load. User wait for media load timing/escalation count wrong. Quality Risk Category Priority Reliability/ 3.000 Stability Failures to meet reasonable expectations of availability and MTBF 3.001 Server reliability less than 99%. 3.002 Server crashes cause data loss. Quality Risk Category Priority Error Handling 4.000 and Recovery 4.001 4.002 4.003 4.004 4.005
2.004 2.005 2.006 2.007 2.008 2.009 2.010 2.011 2.012 2.013 2.014
1 1 1 1 4 4 1 1 4 2 5
3 1 2 3 4 4 2 2 3 3 4
3 1 2 3 4 4 4 4 4 5 5
2 1
2 2
1 5
Failures due to beyond-peak or illegal conditions (a.k.a, knock-on effects) 2 Missing media not properly escalated to librarian. 2 User not allowed to cancel missing media wait. Loss of network or server causes loss of/damage to open doc. Unrecoverable failure on attempt to login 256th user. Unrecoverable failure on attempt to create 32,768th user account. 1 3 3
2 2 2 3 3
3 3 2 3 3
Page 8
Risk Priorty Number 9 1 4 9 64 64 8 8 48 30 100 1 4 10 4 12 12 4 27 27
Likelihood
Risk ID Number
Severity
Priority
Planning FMEA
Unrecoverable failure on attempt to edit/store document over 32MB. Saturated networks cause time-out errors. Quality Risk Category Priority 5.000 Date Handling Failures in date math and handling 5.001 Least-recently-used migration errors. 5.002 Daylight Savings Time transitions mishandled. 5.003 Date fields not inserted, updated, or displayed incorrectly. Quality Risk Category Priority Competitive 6.000 Inferiority Failures to match competing systems in quality (FURPS) 6.001 Star Office 6.002 Corel Office Suite 6.003 Microsoft Office Quality Risk Category Priority
4.006 4.007
3 1
4 2
4 4
4 2 3
4 4 4
4 4 3
4 4 4
3 3 3
3 3 3
Operations and Failures that endanger continuing operation, including backup/restore processes 7.000 Maintenance 7.001 Backup process affects system availability. 2 3 4 7.002 Backup/restore process results in lost data or configuration. 1 2 5 7.003 Can't apply minor release updates/patches. 2 2 4 Quality Risk Category Priority 8.000 Usability 8.001 Failures in human factors, especially at the user interface User interface confusing or clumsy.
Page 9
Risk Priorty Number 48 8 4 64 32 36 32 36 36 36 36 24 10 16 10 10
Likelihood
Risk ID Number
Severity
Priority
Planning FMEA
8.002 User interface inadvertently profane, obscene, or culturally offensive. 8.003 Installation process confusing or clumsy. 8.004 Login or identity change process confusing, clumsy, or intimidating. Quality Risk Category Priority 9.000 Data Quality Failures in processing, storing, or retrieving data 9.001 Some data lost during file saves. 9.002 File retrieves incomplete during load. 9.003 File description/date accessed/date modified data lost. 9.004 Data lost on server side due to network or server issues. Quality Risk Category Priority 10.000 Performance Failures to perform as required under expected loads 10.001 Response to 80 WPM user slower than one second with no load. 10.002 Response to 80 WPM user slower than one second with full load. 10.003 100MBPS network saturated with 255 active users. Quality Risk Category Priority
5 5 5
2 2 2
3 1 1
1 3 1 1
2 2 2 2
4 4 2 4
3 3 3
1 3 2
3 3 2
11.000 Localization Failures in specific localities, including language, dictionary/thesaurus, and messages. 11.001 EC language or cultural (Es/Fr/It/De/UK) issues. 2 4 3 11.002 Asian language or cultural (Jp/Ch/Kr) issues. 2 4 3 Quality Risk Category Priority 12.000 Compatibility 12.001 12.002 Failures with certain supported browser/OS combinations Recent Netscape versions don't work. Older Netscape versions don't work.
2 3
1 3
2 4
Page 10
Risk Priorty Number 30 10 10 10 8 24 4 8 4 9 27 12 9 24 24 24 4 36
Likelihood
Risk ID Number
Severity
Priority
Planning FMEA
Recent IE versions don't work. Older IE versions don't work. Other browsers don't work. Solaris clients don't work. Mac clients don't work. Linux clients don't work. Windows clients don't work. Recent Web/App servers don't work. Recent database servers don't work. Not all supported HSM configurations work. Quality Risk Category Priority
12.003 12.004 12.005 12.006 12.007 12.008 12.009 12.010 12.011 12.012
2 3 3 2 2 2 2 1 1 2
1 3 3 2 2 2 1 2 2 3
2 4 4 2 3 3 2 2 2 5
13.000 Security/Privacy Failures to protect the system and secured data from fraudulent or malicious misuse 13.001 Allowed check-out or check-in blocked. 1 1 3 13.002 Illegal check-out or check-in allowed. 1 1 3 13.003 Administrative passwords crackable. 1 2 3 13.004 Documents marked as "not shared" accessible to others. 2 2 3 13.005 Documents marked as "shared" not accessible to others. 2 2 3 13.006 OS login identity not recognized by default. 2 2 2 13.007 Can't change or override OS login identity. 3 3 3 Quality Risk Category Priority Installation/ 14.000 Migration 14.001 14.002
Failures that prevent or impede deploying the system Installation/set-up process for new installation fails. Migration of R3.0 installations fails. 1 1 1 2 2 2 2 4
Page 11
Risk Priorty Number 4 36 36 8 12 12 4 4 4 30 4 3 3 6 12 12 8 27 3
Likelihood
Risk ID Number
Severity
Priority
Planning FMEA
14.003 Migration from pre-R3.0 installations fails. Quality Risk Category Priority 15.000 Documentation Failures in operating instructions for users or system administrators 15.001 Help screens misleading or wrong. 15.002 Written documentation misleading or wrong. Quality Risk Category Priority 16.000 Interfaces Failures in interfaces between components 16.001 Web server/client interface. 16.002 Web server/database server interfaces. 16.003 App server/database server interfaces. 16.004 App server/HSM server interfaces. Quality Risk Category Priority
5 5
2 2
1 1
1 1 1 1
1 1 1 1
2 2 2 2
Page 12
Risk Priorty Number 27 2 10 10 10 2 2 2 2 2
Likelihood
Risk ID Number
Severity
Priority
Planning FMEA
Failure Mode and Mode and Effects Analysis (Quality RisksForm Failure Effects Analysis (Quality Risks Analysis) Analysis) Form
System Name: SpeedyWriter (with Document Management System add-on) Model/Product: SpeedyWriter Release 3.1 (w/ Release 3.1 (w/ DMS) Model/Product: SpeedyWriter DMS) Product Manager: Kate Hernandez Target Release Target1Q2003 Date: 1Q2003 Date: Release Project Manager: Jenny Kaufmann Prepared By: Jamal Brown Jamal Brown Prepared By: Other Stakeholders: Bobbi McDaniels (Engr), Max d'Oro (Mkt), Cosimo Negraev (Support) FMEA Date: September 11, 2002 FMEA Date: September 11, 2002 Test Manager: Jamal Brown FMEA Revision Date: Revision Date: 2002 FMEA September 20, September 20, 2002 Who/ Which Phase (Unit, Component, Integration, System)?
Quality Risk Category Functionality
Severity 1 2 2 2 2 1 1 1 1 1 2
Recommended Action
Failures that cause specific features not to work Regression of existing SpeedyWriter features. Can't cancel incomplete actions using cancel or back. Can't get and select from list of managed files. Can't get and select from a list of non-managed files. Check-in of new document to DMS fails. Check-in of existing document to DMS fails. Check-out of DMS documents fails. Load of on-line DMS document fails. Load of near on-line DMS document fails. Load of off-line DMS document fails. Can't display or modify doc properties in DMS before saving. Quality Risk Category Priority Load, Capacity, and Volume
Rerun entire R3.0 test set. Opportunity testing. Extensive testing. Extensive testing. Extensive testing. Extensive testing. Extensive testing. Extensive testing. Extensive testing. Extensive testing. Opportunity testing.
1 Extensive testing. 1 Extensive testing. 1 Extensive testing.
Page 13
Planning FMEA
Severity
Recommended Action Balanced testing. Extensive testing. Extensive testing. Balanced testing. Report observed bugs. Report observed bugs. Balanced testing. Balanced testing. Opportunity testing Opportunity testing Report observed bugs.
Who/ Which Phase (Unit, Component, Integration, System)? Test/S Test/S Test/S Test/S N/A N/A Test/S Test/S N/A N/A N/A
System disallows 32,767 or fewer user accounts. System fails on documents larger than 100 KB. System fails on documents larger than 1 MB. System fails on documents larger than 32 MB. Insufficient off-line migration is too-frequent. Excessive off-line migration results in "thrashing". Migration to off-line fails. Migration to on-line fails. Librarian not notified when media load is needed. User not allowed to wait for media load. User wait for media load timing/escalation count wrong. Quality Risk Category Priority Reliability/ Stability
1 1 1 1 4 4 1 1 4 2 5
Failures to meet reasonable expectations of availability and MTBF 2 Extensive testing. 1 Balanced testing. Test/IS Test/IS
Server reliability less than 99%. Server crashes cause data loss. Quality Risk Category Priority Error Handling and Recovery
Failures due to beyond-peak or illegal conditions (a.k.a, knock-on effects) 2 Balanced testing. Missing media not properly escalated to librarian. 2 Balanced testing. User not allowed to cancel missing media wait. Loss of network or server causes loss of/damage to open doc. 1 Extensive testing. Unrecoverable failure on attempt to login 256th user. 3 Opportunity testing Unrecoverable failure on attempt to create 32,768th user account. 3 Opportunity testing
Test/IS Test/IS Dev/UC-Test/IS N/A N/A
Page 14
Planning FMEA
Severity
Recommended Action
Who/ Which Phase (Unit, Component, Integration, System)? N/A Dev/UC-Test/IS
Unrecoverable failure on attempt to edit/store document over 32MB. Saturated networks cause time-out errors. Quality Risk Category Priority Date Handling Failures in date math and handling Least-recently-used migration errors.
3 Opportunity testing 1 Balanced testing.
Daylight Savings Time transitions mishandled. Date fields not inserted, updated, or displayed incorrectly. Quality Risk Category Priority Competitive Inferiority
4 Report observed bugs. 2 Opportunity testing 3 Opportunity testing
N/A N/A N/A
Failures to match competing systems in quality (FURPS) 4 Bug isolation (reference platform). 4 Bug isolation (reference platform). 4 Bug isolation (reference platform). Test/IS Test/IS Test/IS
Star Office Corel Office Suite Microsoft Office Quality Risk Category Priority Operations and Maintenance
Failures that endanger continuing operation, including backup/restore processes 2 Balanced testing. 1 Balanced testing. 2 Balanced testing. Test/S Test/S Test/S
Backup process affects system availability. Backup/restore process results in lost data or configuration. Can't apply minor release updates/patches. Quality Risk Category Priority Usability Failures in human factors, especially at the user interface User interface confusing or clumsy.
5 Prototype, balanced testing.
UI/Req-Test/S
Page 15
Planning FMEA
Severity
Recommended Action
Who/ Which Phase (Unit, Component, Integration, System)? N/A Test/S Test/S
User interface inadvertently profane, obscene, or culturally offensive. Installation process confusing or clumsy. Login or identity change process confusing, clumsy, or intimidating. Quality Risk Category Priority Failures in processing, storing, or retrieving data Some data lost during file saves. File retrieves incomplete during load. File description/date accessed/date modified data lost. Data lost on server side due to network or server issues. Quality Risk Category Priority Failures to perform as required under expected loads Response to 80 WPM user slower than one second with no load. Response to 80 WPM user slower than one second with full load. 100MBPS network saturated with 255 active users. Quality Risk Category Priority Localization Performance Data Quality
5 Opportunity testing 5 Balanced testing. 5 Balanced testing.
1 3 1 1
3 Balanced testing. 3 Opportunity testing. 3 Balanced testing.
Dev/UC-Test/IS N/A Test/ST
Failures in specific localities, including language, dictionary/thesaurus, and messages. EC language or cultural (Es/Fr/It/De/UK) issues. 2 Balanced testing. Asian language or cultural (Jp/Ch/Kr) issues. 2 Balanced testing. Quality Risk Category Priority Compatibility Failures with certain supported browser/OS combinations Recent Netscape versions don't work. Older Netscape versions don't work.
Test/S Test/S
2 Include in test environment. 3 Include if convenient.
Test/IS Test/IS
Page 16
Planning FMEA
Severity
Recommended Action Include in test environment. Include if convenient. Include if convenient. Include in test environment. Include in test environment. Include in test environment. Include in test environment. Include in test environment. Include in test environment. Include two in test environment.
Who/ Which Phase (Unit, Component, Integration, System)? Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS Test/IS
Recent IE versions don't work. Older IE versions don't work. Other browsers don't work. Solaris clients don't work. Mac clients don't work. Linux clients don't work. Windows clients don't work. Recent Web/App servers don't work. Recent database servers don't work. Not all supported HSM configurations work. Quality Risk Category Priority Security/Privacy
2 3 3 2 2 2 2 1 1 2
Failures to protect the system and secured data from fraudulent or malicious misuse Allowed check-out or check-in blocked. 1 Extensive testing. Illegal check-out or check-in allowed. 1 Extensive testing. Administrative passwords crackable. 1 Extensive testing. Documents marked as "not shared" accessible to others. 2 Balanced testing. Documents marked as "shared" not accessible to others. 2 Balanced testing. OS login identity not recognized by default. 2 Balanced testing. Can't change or override OS login identity. 3 Opportunity testing. Quality Risk Category Priority Installation/ Migration
Failures that prevent or impede deploying the system Installation/set-up process for new installation fails. Migration of R3.0 installations fails. 1 Extensive testing. 1 Extensive testing. Test/S Test/S
Page 17
Planning FMEA
Severity
Recommended Action
Who/ Which Phase (Unit, Component, Integration, System)? N/A
Migration from pre-R3.0 installations fails. Quality Risk Category Priority Failures in operating instructions for users or system administrators Help screens misleading or wrong. Written documentation misleading or wrong. Quality Risk Category Priority Failures in interfaces between components Web server/client interface. Web server/database server interfaces. App server/database server interfaces. App server/HSM server interfaces. Quality Risk Category Priority Interfaces Documentation
3 Opportunity testing.
5 Balanced testing. 5 Balanced testing.
Test/S Test/S
1 1 1 1
Extensive testing. Extensive testing. Extensive testing. Extensive testing.
Test/I Test/I Test/I Test/I
Page 18
Planning FMEA
d Effects Analysis (Quality Risks Analysis) Form Failure Mode and Effects Analysis (Quality Risks Analysis) Form
System Name: SpeedyWriter (with Document Management System add-on) Product Manager: Kate Hernandez Project Manager: Jenny Kaufmann Other Stakeholders: Bobbi McDaniels (Engr), Max d'Oro (Mkt), Cosimo Negraev (Support) Test Manager: Jamal Brown Model/Product: SpeedyWriter Release 3.1 (w/ DMS) Target Release Date: 1Q2003 Prepared By: Jamal Brown FMEA Date: September 11, 2002 FMEA Revision Date: September 20, 2002 Requirement Tracing 3.0 3.1 3.2 3.3 4.11 1.1
Quality Risk Category Functionality
Failures that cause specific features not to work Regression of existing SpeedyWriter features. Can't cancel incomplete actions using cancel or back. Can't get and select from list of managed files. Can't get and select from a list of non-managed files. Check-in of new document to DMS fails. Check-in of existing document to DMS fails. Check-out of DMS documents fails. Load of on-line DMS document fails. Load of near on-line DMS document fails. Load of off-line DMS document fails. Can't display or modify doc properties in DMS before saving. Quality Risk Category Priority Load, Capacity, and Volume
Page 19
Severity 1 2 2 2 2 1 1 1 1 1 2 1 1 1
Planning FMEA
System disallows 32,767 or fewer user accounts. System fails on documents larger than 100 KB. System fails on documents larger than 1 MB. System fails on documents larger than 32 MB. Insufficient off-line migration is too-frequent. Excessive off-line migration results in "thrashing". Migration to off-line fails. Migration to on-line fails. Librarian not notified when media load is needed. User not allowed to wait for media load. User wait for media load timing/escalation count wrong. Quality Risk Category Priority Reliability/ Stability
1 1 1 1 4 4 1 1 4 2 5
Failures to meet reasonable expectations of availability and MTBF 2 1
Server reliability less than 99%. Server crashes cause data loss. Quality Risk Category Priority Error Handling and Recovery
Failures due to beyond-peak or illegal conditions (a.k.a, knock-on effects) 2 Missing media not properly escalated to librarian. 2 User not allowed to cancel missing media wait. Loss of network or server causes loss of/damage to open doc. Unrecoverable failure on attempt to login 256th user. Unrecoverable failure on attempt to create 32,768th user account. 1 3 3 1.1 1.3
Page 20
Requirement Tracing 1.3 1.4 1.4 1.4 3.5 4.0 4.6 4.7 4.8 4.9 4.11
Severity
Planning FMEA
Unrecoverable failure on attempt to edit/store document over 32MB. Saturated networks cause time-out errors. Quality Risk Category Priority Date Handling Failures in date math and handling Least-recently-used migration errors.
3 1
Daylight Savings Time transitions mishandled. Date fields not inserted, updated, or displayed incorrectly. Quality Risk Category Priority Competitive Inferiority
4 None 2 3
Failures to match competing systems in quality (FURPS) 4 4 4
Star Office Corel Office Suite Microsoft Office Quality Risk Category Priority Operations and Maintenance
Failures that endanger continuing operation, including backup/restore processes 2 1 2
Backup process affects system availability. Backup/restore process results in lost data or configuration. Can't apply minor release updates/patches. Quality Risk Category Priority Usability Failures in human factors, especially at the user interface User interface confusing or clumsy.
Page 21
Requirement Tracing 1.4 1.5 2.2
Severity
Planning FMEA
User interface inadvertently profane, obscene, or culturally offensive. Installation process confusing or clumsy. Login or identity change process confusing, clumsy, or intimidating. Quality Risk Category Priority Failures in processing, storing, or retrieving data Some data lost during file saves. File retrieves incomplete during load. File description/date accessed/date modified data lost. Data lost on server side due to network or server issues. Quality Risk Category Priority Failures to perform as required under expected loads Response to 80 WPM user slower than one second with no load. Response to 80 WPM user slower than one second with full load. 100MBPS network saturated with 255 active users. Quality Risk Category Priority Localization Performance Data Quality
5 5 5
1 None 3 None 4.9 1 1
3 3 3
Failures in specific localities, including language, dictionary/thesaurus, and messages. EC language or cultural (Es/Fr/It/De/UK) issues. 2 None Asian language or cultural (Jp/Ch/Kr) issues. 2 Quality Risk Category Priority Compatibility Failures with certain supported browser/OS combinations Recent Netscape versions don't work. Older Netscape versions don't work.
2 3
Page 22
Requirement Tracing 2.2 4.10 1.0 1.2 1.6 4.10 2.2 2.2
Severity
Planning FMEA
Recent IE versions don't work. Older IE versions don't work. Other browsers don't work. Solaris clients don't work. Mac clients don't work. Linux clients don't work. Windows clients don't work. Recent Web/App servers don't work. Recent database servers don't work. Not all supported HSM configurations work. Quality Risk Category Priority Security/Privacy
2 3 3 2 2 2 2 1 1 2
Failures to protect the system and secured data from fraudulent or malicious misuse Allowed check-out or check-in blocked. 1 None Illegal check-out or check-in allowed. 1 None Administrative passwords crackable. 1 None 2 2 2 3
Documents marked as "not shared" accessible to others. Documents marked as "shared" not accessible to others. OS login identity not recognized by default. Can't change or override OS login identity. Quality Risk Category Priority Installation/ Migration
Failures that prevent or impede deploying the system Installation/set-up process for new installation fails. Migration of R3.0 installations fails. 1 None 1
Page 23
Requirement Tracing 2.2 2.2 2.2 2.3
Severity
Planning FMEA
Migration from pre-R3.0 installations fails. Quality Risk Category Priority Failures in operating instructions for users or system administrators Help screens misleading or wrong. Written documentation misleading or wrong. Quality Risk Category Priority Failures in interfaces between components Web server/client interface. Web server/database server interfaces. App server/database server interfaces. App server/HSM server interfaces. Quality Risk Category Priority Interfaces Documentation
5 None 5
1 None 1 None 1 1
Page 24
Requirement Tracing
Severity
Test Dev FMEA

System Name: Insert Feature Microsoft Word 2007 Product Manager: Project Manager: Other Stakeholders: Test Manager: Wendy Antony Model/Product: Microsoft Office 2007 Target Release Date: 2007 Prepared By: Microsoft Corp. FMEA Date: May 21,2012 FMEA Revision Date: May 21,2012 Risk Priorty Number 12 4 4 4 12 1
Risk ID Number
Severity 3 2 2 2 3 1 Page 25
Functionality 1.001 Cover Page
Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, tidak tampil Sample Cover Page
Functionality Cover Page(Remove Current Cover 1.002 Page)
Jika Mouse Click, tidak ada cover page yang hilang
Functionality Cover Page(Save Selection to Cover 1.003 Page Galery) Jika Mouse Click, menu tidak bisa di click Functionality 1.004 Blank Page Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, tidak tampil Blank Page baru yang terbentuk
Priority 4 2 2 2 4 1
Test Dev FMEA
Failure Mode/Quality Risk/Effect Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, tidak tampil Page baru yang terbentuk di bawah kursor
Functionality 1.005 Page Break
3 2 3 2 1 1
4 2 4 2 1 1
Functionalit y 1.006 Table
Jika Mouse Over, tidak tampil Notification Window Tidak bisa membentuk tabel lebih dari 10x8
Functionality 1.007 Insert Table Functionality 1.008 Draw Table Functionality Convert Text to 1.009 Table
Jika Mouse Click, tidak ada tabel yang terbentuk Tidak bisa menggambar tabel dalam worksheet
Jika Mouse Click, Feature tidak bisa di click Text tidak bisa di convert ke dalam tabel
2 2
2 2
Functionaly Excell 1.010 Spreadsheet Functionality 1.011 Quick Tables
Jika Mouse Click, Excell Spreadsheet tidak muncul Jika Mouse Click tidak ada quick table yang tersedia Jika Mouse Click, Quick Table tidak terbentuk
2 2 2 3
3 2 2 4
Functionality 1.012 Picture
Jika Mouse Over, tidak tampil Notification Window
Page 26
Risk Priorty Number 12 4 12 4 1 1 4 4 6 4 4 12
Risk ID Number
Severity
Priority
Test Dev FMEA
Failure Mode/Quality Risk/Effect Jika Mouse Click, Form Insert Picture tidak muncul
2 3 2 3 2
2 4 2 4 2
Functionality 1.013 Clip Art
Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, Form Clip Art tidak muncul
Functionality 1.014 Shapes Functionality 1.015 Shapes(Lines) Functionality Shapes(Basic 1.016 Shapes) Functionality Shapes(Block 1.017 Arrows)
Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, kursor untuk menggambar tidak muncul
Jika Mouse Click, kursor untuk menggambar tidak muncul
Functionality Shapes(Flowchart 1.018 ) Jika Mouse Click, kursor untuk menggambar tidak muncul Functionality 1.019 Shapes(Callouts) Jika Mouse Click, kursor untuk menggambar tidak muncul Functionality Shapes(Star and 1.020 Banners)
2 2
2 2
Page 27
Risk ID Number
Severity
Priority
Test Dev FMEA
Functionality Shapes(New 1.021 Drawing Canvas) Jika Mouse Click, Drawing Canvas tidak muncul Functionality 1.022 SmartArt Jika Mouse Over, tidak tampil Notification Window Functionality 1.023 SmartArt(All) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality 1.024 SmartArt(List) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality 1.025 SmartArt(Process) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality 1.026 SmartArt(Cycle) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality SmartArt(Hierarc 1.027 hy) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia
2 3 2 2 2 2
2 4 2 2 2 2
2 2 2 2
2 2 2 2
Page 28
Risk Priorty Number 4 12 4 4 4 4 4 4 4 4 4
Risk ID Number
Severity
Priority
Test Dev FMEA
Failure Mode/Quality Risk/Effect Jika Mouse Click, SmartArt yang dipilih tidak muncul
Functionality SmartArt(Relatio 1.028 nship) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality 1.029 SmartArt(Matrix) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality SmartArt(Pyrami 1.030 d) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality 1.031 Chart Jika Mouse Over, tidak tampil Notification Window
2 2
2 2
2 2
2 2
2 2 3
2 2 4
Functionality 1.032 Chart(Templates) Jika Mouse Click, Tidak ada templates yang tersedia Functionality 1.033 Chart(Column) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul
2 2 2
2 2 2
Page 29
Risk Priorty Number 4 4 4 4 4 4 4 12 4 4 4
Risk ID Number
Severity
Priority
Test Dev FMEA
Failure Mode/Quality Risk/Effect Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul
Functionality 1.034 Chart(Line)
2 2 2 2 2 2 2 2
2 2 2 2 2 2 2 2
Functionality 1.035 Chart(Pie)
Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul
Functionality 1.036 Chart(Bar)
Functionality 1.037 Chart(Area)
Functionality 1.038 Chart(X Y Scatter) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul Functionality 1.039 Chart(Stock) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul Functionality 1.040 Chart(Surface) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia
2 2 2 2 2
2 2 2 2 2
Page 30
Risk Priorty Number 4 4 4 4 4 4 4 4 4 4 4 4 4
Risk ID Number
Severity
Priority
Test Dev FMEA
Failure Mode/Quality Risk/Effect Jika Mouse Click, Chart yang dipilih tidak muncul
2 2 2 2 2 2 2
2 2 2 2 2 2 2
Functionality 1.041 Chart(Doughnut) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul Functionality 1.042 Chart(Bubble) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul Functionality 1.043 Chart(Radar) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul Functionality Chart(manage 1.044 Templates) Functionality Chart(Set as 1.045 Default Chart) Functionality 1.046 Hyperlink Functionality 1.047 Bookmark
Jika Mouse Click, Tidak ada templates yang tersedia
Jika Mouse Click, Tidak ada chart yang tersedia ketika mengambar chart baru Jika Mouse Click, Form Hyperlink tidak muncul Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, Form Bookmark tidak muncul Jika Mouse Over, tidak tampil Notification Window
2 2 3 2 3
2 3 4 3 4
Page 31
Risk ID Number
Severity
Priority
Test Dev FMEA
Failure Mode/Quality Risk/Effect Jika Mouse Click, Form Cross-reference tidak muncul Jika Mouse Over, tidak tampil Notification Window Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, tidak ada pilihan header yang tersedia
Functionality 1.048 Cross-reference Functionality 1.049 Header
2 3 3 2 1 2
3 4 4 2 2 2
Functionality Edit 1.050 Header Jika Mouse Click, header edit tidak berfungsi Functionality 1.051 Remove Header Jika Mouse Click, Tidak ada header yang hilang Functionality Save Selection to 1.052 Header Galery Jika Mouse Click, Tidak ada header yang tersimpan Functionality 1.053 Footer Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, tidak ad pilihan footer yang tersedia Functionality Edit 1.054 Footer Jika Mouse Click, footer edit tidak berfungsi Functionality 1.055 Remove Footer Jika Mouse Click, Tidak ada footer yang hilang Functionality Save Selection to 1.056 Footer Galery' Jika Mouse Click, Tidak ada footer yang tersimpan Functionality 1.057 Page Number Jika Mouse Over, tidak tampil Notification Window
3 3 2 1 2
4 4 2 2 2
3 3
4 4
Page 32
Risk ID Number
Severity
Priority
Test Dev FMEA
Functionality Page Number(Top of 1.058 Page) Functionality Page Number(Bottom 1.059 of Page) Functionality Page Number(Page 1.060 Margins)
Jika Mouse Click, Tidak ada pilihan tipe page number yang tersedia
Functionality Page Number(Current 1.061 Position) Jika Mouse Click, Tidak ada pilihan tipe page number yang tersedia Functionality Page Number(Format 1.062 Page Number)
Jika Mouse Click, Form Format Page Number tidak muncul
Functionality Page Number(Remove 1.063 Page Number) Jika Mouse Click, Tidak ada page number yang hilang Functionality 1.064 Text Box Jika Mouse Over, tidak tampil Notification Window
1 3
2 4
Page 33
Risk Priorty Number 4 4 4 4 4 2 12
Risk ID Number
Severity
Priority
Test Dev FMEA
Functionality 1.065 Text Box(Bulit In) Jika Mouse Click, Tidak ada pilihan text box yang tersedia Functionality Text Box(Draw 1.066 text Box)
Jika Mouse Click, Area Draw Text Box tidak muncul
Functionality text Box(Save Selection to Text 1.067 Box Galery) Jika Mouse Click, tidak ada text box yang tersimpan Functionality 1.068 Quick Parts Jika Mouse Over, tidak tampil Notification Window Functionality Quick Parts(Document 1.069 Property)
3 3
4 4
Jika Mouse Click, Pilihan Quick Parts tidak tersedia Jika Mouse Click, Quick Parts tidak muncul
2 2
3 3
Functionality Quick 1.070 Parts(Field)
Jika Mouse Click, Form Field tidak muncul
Functionality Quick Parts(Building 1.071 Blocks Organizer) Jika Mouse Click, Form Building Blocks Organizer tidak muncul
Page 34
Risk Priorty Number 4 2 12 12 6 6 4 6
Risk ID Number
Severity
Priority
Test Dev FMEA
Functionality Quick Parts(Get More on Office 1.072 Online)
Jika Mouse Click, tidak menuju ke halaman office
Functionality Quick Parts(Save Selection to Quick Parts 1.073 Galery) Jika Mouse Click, tidak ada yang tersimpan ke galery Functionality 1.074 WordArt Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click tidak ada pilihan word art yang tersedia Jika kursor di gambarkan di halaman word, word art yang dikehendaki tidak muncul Functionality 1.075 Drop Cap Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, Tidak ada pilihan jenis drop cap yang tersedia Functionality Drop Cap(Drop 1.076 Cap Options) Functionality 1.077 Signature Line
3 3 2 1 3 2
4 4 2 2 4 2
Jika Mouse Click, form drop cap tidak muncul Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, form Signature Setup tidak muncul
2 3 2
2 4 3
Page 35
Risk ID Number
Severity
Priority
Test Dev FMEA
Functionality Signature Line(Microsoft Office Signature 1.078 Line) Functionality Signature Line(Add Signature 1.079 Services) Functionality 1.080 Date & Time
Jika Mouse Click, form Signature Setup tidak muncul
Jika Mouse Click, halaman web office tidak muncul Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, Form Date and Time tidak muncul
3 3 2 3 2
4 4 2 4 2
Functionality 1.081 Object(Object)
Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, form object tidak muncul
Functionality Object(Text from 1.082 File) Jika Mouse Click, form insert file tidak muncul Functionality Equation(Built 1.083 In)
Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, tidap ada pilihan equation yang tersedia
3 2
4 2
Page 36
Risk Priorty Number 6 12 12 4 12 4 4 12 4
Risk ID Number
Severity
Priority
Test Dev FMEA
Failure Mode/Quality Risk/Effect Jika Mouse Click, Equation yang dikehendaki tidak muncul di halaman kerja word
Functionality Equation(Insert 1.084 New Equation)
Jika Mouse Click, field equation yang dikehendaki tidak muncul
Functionality Equation(Save Selection to 1.085 Equation Galery) Jika Mouse Click, Equation yang dikehendaki tidak tersimpan ke galery Functionality 1.086 Symbols Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, Tidak ada pilihan Symbol yang tersedia Functionality Symbols(More 1.087 Symbols)
3 3 2
4 4 3
Jika Mouse Click, Form Symbol tidak muncul
Page 37
Risk Priorty Number 2 6 12 12 6 4
Risk ID Number
Severity
Priority
Test Dev FMEA
Failure Mode and Effects AnalysisAnalysis (Quality Risks Analysis) Form Failure Mode and Effects (Quality Risks Analysis) Form
System Name: Insert Feature Microsoft Word 2007 Product Manager: Project Manager: Other Stakeholders: Test Manager: Wendy Antony Model/Product: Microsoft Office 2007 Office 2007 Model/Product: Microsoft Target Release Date: 2007 Date: 2007 Target Release Prepared By: Microsoft Corp. Prepared By: Microsoft Corp. FMEA Date:FMEA Date: May 21,2012 May 21,2012 FMEA Revision Date: May 21,2012May 21,2012 FMEA Revision Date:
Quality Risk Category Functionality Cover Page
Severity Page 38
Recommended Action
3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office
Functionality Cover Page(Remove Current Cover Page)
2 Perbaiki Kembali File Instalasi Office
Functionality Cover Page(Save Selection to Cover Page Galery) Jika Mouse Click, menu tidak bisa di click Functionality Blank Page Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, tidak tampil Blank Page baru yang terbentuk
2 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor 1 Perbaiki Kembali File Instalasi Office
Test Dev FMEA
Quality Risk Category Functionality Page Break
Severity Page 39
Recommended Action
3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office 1 Perbaiki Kembali File Instalasi Office 1 Perbaiki Kembali File Instalasi Office
Functionalit y Table
Functionality Insert Table Functionality Draw Table Functionality Convert Text to Table
2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office
Functionaly Excell Spreadsheet Functionality Quick Tables
2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor
Functionality Picture
Test Dev FMEA
Severity Page 40
Recommended Action
2 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office
Functionality Clip Art
Functionality Shapes Functionality Shapes(Lines) Functionality Shapes(Basic Shapes) Functionality Shapes(Block Arrows)
Functionality Shapes(Flowchart ) Jika Mouse Click, kursor untuk menggambar tidak muncul Functionality Shapes(Callouts) Jika Mouse Click, kursor untuk menggambar tidak muncul Functionality Shapes(Star and Banners)
Test Dev FMEA
Severity Page 41
Recommended Action
Functionality Shapes(New Drawing Canvas) Jika Mouse Click, Drawing Canvas tidak muncul Functionality SmartArt Jika Mouse Over, tidak tampil Notification Window Functionality SmartArt(All) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality SmartArt(List) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality SmartArt(Process) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality SmartArt(Cycle) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality SmartArt(Hierarc hy) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia
2 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office
2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office
Test Dev FMEA
Severity Page 42
Recommended Action
Functionality SmartArt(Relatio nship) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality SmartArt(Matrix) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality SmartArt(Pyrami d) Jika Mouse Click, Tidak ada pilihan SmartArt yang tersedia Jika Mouse Click, SmartArt yang dipilih tidak muncul Functionality Chart Jika Mouse Over, tidak tampil Notification Window
2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor
Functionality Chart(Templates) Jika Mouse Click, Tidak ada templates yang tersedia Functionality Chart(Column) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul
2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office
Test Dev FMEA
Quality Risk Category Functionality Chart(Line)
Severity Page 43
Recommended Action
2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office
Functionality Chart(Pie)
Functionality Chart(Bar)
Functionality Chart(Area)
Functionality Chart(X Y Scatter) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul Functionality Chart(Stock) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul Functionality Chart(Surface) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia
2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office
Test Dev FMEA
Severity Page 44
Recommended Action
2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office
Functionality Chart(Doughnut) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul Functionality Chart(Bubble) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul Functionality Chart(Radar) Jika Mouse Click, Tidak ada pilihan Chart yang tersedia Jika Mouse Click, Chart yang dipilih tidak muncul Functionality Chart(manage Templates) Functionality Chart(Set as Default Chart) Functionality Hyperlink Functionality Bookmark
2 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor
Test Dev FMEA
Quality Risk Category Functionality Cross-reference Functionality Header
Severity Page 45
Recommended Action
2 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor 3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office 1 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office
Functionality Edit Header Jika Mouse Click, header edit tidak berfungsi Functionality Remove Header Jika Mouse Click, Tidak ada header yang hilang Functionality Save Selection to Header Galery Jika Mouse Click, Tidak ada header yang tersimpan Functionality Footer Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, tidak ad pilihan footer yang tersedia Functionality Edit Footer Jika Mouse Click, footer edit tidak berfungsi Functionality Remove Footer Jika Mouse Click, Tidak ada footer yang hilang Functionality Save Selection to Footer Galery' Jika Mouse Click, Tidak ada footer yang tersimpan Functionality Page Number Jika Mouse Over, tidak tampil Notification Window
3 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office 1 Perbaiki Kembali File Instalasi Office 2 Perbaiki Kembali File Instalasi Office
3 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor
Test Dev FMEA
Quality Risk Category Functionality Page Number(Top of Page) Functionality Page Number(Bottom of Page) Functionality Page Number(Page Margins)
Severity Page 46
Recommended Action
Functionality Page Number(Current Position) Jika Mouse Click, Tidak ada pilihan tipe page number yang tersedia Functionality Page Number(Format Page Number)
Functionality Page Number(Remove Page Number) Jika Mouse Click, Tidak ada page number yang hilang Functionality Text Box Jika Mouse Over, tidak tampil Notification Window
Test Dev FMEA
Severity Page 47
Recommended Action
Functionality Text Box(Bulit In) Jika Mouse Click, Tidak ada pilihan text box yang tersedia Functionality Text Box(Draw text Box)
Functionality text Box(Save Selection to Text Box Galery) Jika Mouse Click, tidak ada text box yang tersimpan Functionality Quick Parts Jika Mouse Over, tidak tampil Notification Window Functionality Quick Parts(Document Property)
Functionality Quick Parts(Field)
Functionality Quick Parts(Building Blocks Organizer) Jika Mouse Click, Form Building Blocks Organizer tidak muncul
Test Dev FMEA
Quality Risk Category Functionality Quick Parts(Get More on Office Online)
Severity Page 48
Recommended Action
Periksa Koneksi Jaringan Internet 3 yang sedang berjalan
Functionality Quick Parts(Save Selection to Quick Parts Galery) Jika Mouse Click, tidak ada yang tersimpan ke galery Functionality WordArt Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click tidak ada pilihan word art yang tersedia Jika kursor di gambarkan di halaman word, word art yang dikehendaki tidak muncul Functionality Drop Cap Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, Tidak ada pilihan jenis drop cap yang tersedia Functionality Drop Cap(Drop Cap Options) Functionality Signature Line
3 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office 1 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office
Test Dev FMEA
Quality Risk Category Functionality Signature Line(Microsoft Office Signature Line) Functionality Signature Line(Add Signature Services) Functionality Date & Time
Severity Page 49
Recommended Action
Periksa Koneksi Jaringan Internet 3 yang sedang berjalan 3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office 3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office
Functionality Object(Object)
Functionality Object(Text from File) Jika Mouse Click, form insert file tidak muncul Functionality Equation(Built In)
3 Cek Posisi Kursor 2 Perbaiki Kembali File Instalasi Office
Test Dev FMEA
Severity Page 50
Recommended Action
Functionality Equation(Insert New Equation)
Functionality Equation(Save Selection to Equation Galery) Jika Mouse Click, Equation yang dikehendaki tidak tersimpan ke galery Functionality Symbols Jika Mouse Over, tidak tampil Notification Window Jika Mouse Click, Tidak ada pilihan Symbol yang tersedia Functionality Symbols(More Symbols)
Test Dev FMEA
Failure Mode and Effects Analysis Failure Mode and EffectsForm (Quality Risks Analysis) Analysis (Quality Risks Analysis) Form
System Name: Insert Feature Microsoft Word 2007 Product Manager: Project Manager: Other Stakeholders: Test Manager: Wendy Antony Model/Product: Microsoft Office 2007 Target Release Date: 2007 Prepared By: Microsoft Corp. FMEA Date: May 21,2012 FMEA Revision Date: May 21,2012 Who/ Which Phase (Unit, Component, Integration, System)?
Page 51
Severity
3 Test Unit 2 Test Unit
2 Test Unit
2 Test Unit 3 Test Unit 1 Test Unit
Test Dev FMEA
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Severity
Who/ Which Phase (Unit, Component, Integration, System)?
3 Test Unit 2 Test Unit 3 Test Unit 2 Test Unit 1 Test Unit 1 Test Unit
2 Test Unit 2 Test Unit 2 Test Unit 3 Test Unit
Test Dev FMEA
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Severity
2 Test Unit 3 Test Unit 2 Test Unit 3 Test Unit 2 Test Unit
2 Test Unit
2 Test Unit
2 Test Unit
Test Dev FMEA
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Severity
2 Test Unit 2 Test Unit 2 Test Unit 2 Test Unit
2 Test Unit
Test Dev FMEA
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Severity
2 Test Unit
Test Dev FMEA
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Severity
2 Test Unit 2 Test Unit 2 Test Unit 2 Test Unit 2 Test Unit 2 Test Unit 2 Test Unit 2 Test Unit
Test Dev FMEA
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Severity
2 Test Unit 2 Test Unit 2 Test Unit 2 Test Unit 2 Test Unit 2 Test Unit 2 Test Unit
2 Test Unit
Test Dev FMEA
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Severity
Test Dev FMEA
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2 Test Unit
2 Test Unit
2 Test Unit
2 Test Unit
2 Test Unit
Test Dev FMEA
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2 Test Unit
1 Test Unit
2 Test Unit
2 Test Unit
Test Dev FMEA
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3 Test Unit
Test Dev FMEA
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2 Test Unit
2 Test Unit
Test Dev FMEA
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1 Test Unit
2 Test Unit
2 Test Unit
Test Dev FMEA

System Name: Insert Feature Microsoft Word 2007 Product Manager: Project Manager: Other Stakeholders: Test Manager: Wendy Antony Model/Product: Microsoft Office 2007 Target Release Date: 2007 Prepared By: Microsoft Corp. FMEA Date: May 21,2012 FMEA Revision Date: May 21,2012
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Severity 2 2 2 2 2 2 2 2 2 2 2 2 2
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Failure Mode and Effects Analysis (Quality Risks Analysis) Form

Quality Risk Category

Failure Mode/Quality Risk/Effect

4 Extensive testing. 10 Balanced testing. 4

64 Report observed bugs. 32 Opportunity testing 36 Opportunity testing 32

N/A N/A N/A

Test/IS Test/IS Test/IS

24 Balanced testing. 10 Balanced testing. 16 Balanced testing. 10

Test/S Test/S Test/S

Prototype, balanced testing. Opportunity testing Balanced testing. Balanced testing.

UI/Req-Test/S N/A Test/S Test/S

Balanced testing. Balanced testing. Extensive testing. Balanced testing.

Dev/UC-Test/IS Test/ST Dev/UC-Test/IS Dev/UC-Test/IS

None None 4.9

9 Balanced testing. 27 Opportunity testing.

24 Balanced testing. 24 Balanced testing. 24

2.2 2.2 2.2 2.2 2.2 2.3

Test/S Test/S Test/S Test/S Test/S Test/S N/A

None None None

2 Extensive testing. 4 Extensive testing. 27 Opportunity testing. 2

Test/S Test/S N/A

10 Balanced testing. 10 Balanced testing. 10

2 Extensive testing. 2 Extensive testing. 2

Failure Mode and Effects Analysis (Quality Risks Analysis) Form

Quality Risk Category

Failure Mode/Quality Risk/Effect

4 Extensive testing. 10 Balanced testing. 4

64 Report observed bugs. 32 Opportunity testing 36 Opportunity testing 32

N/A N/A N/A

Test/IS Test/IS Test/IS

24 Balanced testing. 10 Balanced testing. 16 Balanced testing. 10

Test/S Test/S Test/S

Prototype, balanced testing. Opportunity testing Balanced testing. Balanced testing.

UI/Req-Test/S N/A Test/S Test/S

Balanced testing. Balanced testing. Extensive testing. Balanced testing.

Dev/UC-Test/IS Test/ST Dev/UC-Test/IS Dev/UC-Test/IS

None None 4.9

9 Balanced testing. 27 Opportunity testing. 12 Balanced testing. 9

Dev/UC-Test/IS N/A Test/S

1.0 1.2 1.6 4.10

2.2 2.2 2.2 2.2 2.2 2.3

Test/S Test/S Test/S Test/S Test/S Test/S N/A

None None None

2 Extensive testing. 4 Extensive testing. 27 Opportunity testing. 2

Test/S Test/S N/A

10 Balanced testing. 10 Balanced testing. 10

Extensive testing. Extensive testing. Extensive testing. Extensive testing.

Test/I Test/I Test/I Test/I

Failure Mode and Effects Analysis (Quality Risks Analysis) Form

Quality Risk Category

Failure Mode/Quality Risk/Effect

Quality Risk Category

Failure Mode/Quality Risk/Effect

Risk Priorty Number 9 1 4 9 64 64 8 8 48 30 100 1 4 10 4 12 12 4 27 27

Quality Risk Category

Failure Mode/Quality Risk/Effect

Risk Priorty Number 48 8 4 64 32 36 32 36 36 36 36 24 10 16 10 10

Quality Risk Category

Failure Mode/Quality Risk/Effect

Risk Priorty Number 30 10 10 10 8 24 4 8 4 9 27 12 9 24 24 24 4 36

Quality Risk Category

Failure Mode/Quality Risk/Effect

Risk Priorty Number 4 36 36 8 12 12 4 4 4 30 4 3 3 6 12 12 8 27 3

Quality Risk Category