ADM6260B

Project Management
Summer 2012

Professor Office Telephone E-Mail Office Hours Class Location Class Hours

John Rakos, MSc., PMP DMS 5142

rakos@telfer.uottawa.ca Wednesdays 16:00-19:00 but please book DMS4170 May 9 - June 13, Wednesdays 19:00-22:00

Course Deliverable Team Assignments Final Team assignment Quiz

Due Date Lectures 3, 4, 5, 6 Approximately 2 weeks after last day of course Last lecture

Weight on Final Grade 50% 15% 35%

Peer reviews may be used to adjust the team assignment marks.

Course Description STUDENTS MUST COME TO THE FIRST CLASS WITH A PRINTOUT OR ON-LINE AVAILABILITY OF THE HANDOUT FOUND IN DOCDEPOT, Course Materials
A laptop with Microsoft Project V2010 installed would be an asset in class. This course provides students with an overview of project management. First, the strategic role of project management is discussed. Then project management methods based on standards such as the Project Management Body of Knowledge (PMBoK) of the Project Management Institute (PMI) are presented. Students will learn how to manage a project throughout its life cycle. In this first course emphasis is given on projects having well defined and relatively stable requirements such as construction projects. Students will be exposed to project management software including hands-on experience with MS Project. Topics covered include: defining project success and managing stakeholders expectations; project charter; project identification and selection; project design; project planning, monitoring and control; project realization; and project close-out.

Links to the Telfer School of Management MBA Learning Goals

This course links to the Telfer MBA Learning Goal 1: Understanding Management Foundations and the Global Business Environment. More specifically, the course provides students with techniques for defining, organising, planning, executing, monitoring, controlling and terminating projects successfully as well as linking these projects to strategic intent. In addition, students must develop an understanding of the key drivers of project performance thus broadening their ability to explore the relative impact of different project management approaches.

Course Learning Objectives

At the end of this course, students shall be able to: 1. To understand what is a project and what is project management; 2. To understand the link between projects and the mission of an organization; 3. To define project success; 4. To know project management standards (PMBoK, PRINCE2, COBIT, ) 5. To understand project life cycle; 6. To identify project management activities to be performed at each phase of the project life cycle to increase the likelihood of project success; 7. To understand how projects are identified and selected; 8. To understand need / opportunity statement; 9. To understand stakeholders; 10. To develop a project charter and to understand its importance; 11. To develop a project plan using work breakdown structures (WBS), responsibility assignment matrix, Gantt charts, resource allocation and budget;

12. 13. 14. 15.

To understand project risk management; To monitor a project; To close-out a project; To understand project key success factors.

Methods Used to Evaluate Student Performance

Group assignments: 50%. There will be four group class assignments: Project Scope, Time, Cost and Risk Management. Final assignment: 15%. Final team assignment will be a Project Plan. These textual assignments will be marked for quality, content, correctness, and other criteria that defines a professional document. Quiz: 35%. There will be a quiz on the last day, multiple choice and/or textual questions.

Rubricks
Assignment: Scope Good WBS Poor Inadequate project choice Poor division No/Too few levels Inappropriate/no milestones or deliverables Illegible format No deliverables No numbering system Poor task descriptions Lack of objectives Vague Satisfactory Medium roject choice Some but not all of the Excellent items Weaker presentation of items Weak work categories Inappropriate levels (too few/too many) General objectives Immeasurable goals Excellent Relevant project choice Appropriate categorization of major work pieces Division of major pieces into sub sections Use of levels Milestones/deliverables identified Realistic scope Specific objectives Deliverables identified WBS numbering Task description clear, measurable Researched some innovative methods Format/appearance Follows or improves standard outline Attractive format Unambiguous Correct spelling Realistic schedule, Use of different time units, use of advanced links Good use of MSProject

Good documentation (Applies to all the assignments)

Deficient outline, excessive wordage Ambiguous Many spelling errors

Follows standard outline Adequate format Some spelling errors

Assignment: Time

Unrealistic schedule, few or ne time units

Fewer time units, low level links

Assignment: Resource Assignment and Costing Assignment: Risk Management

One assignment feature

Some assignment features

Too few risks No tabulation Incorrect format

Adequate risks Incorrect tabulation Some risks in correct format

Assignment: Project Plan

No research of innovative methods No summarization of assignments Inadequate length

Some research of innovative methods Some summarization of assignments Verbose

scheduling techniques Researched some innovative methods All combination of assignments Researched some innovative methods Correct number of risks Use of several mitigation strategies Realistic response strategies Correct risk criteria Tabulation Correct format All of the above, plus: Format/appearance Follows or improves standard outline Attractive format Unambiguous Correct spelling Succinct Researched innovative methods of planning Appropriate summarization of assignments Inclusion and reference to artifacts

Important note about contributing to group work: Because there is group work to be submitted as part of this course, it is expected that each student will contribute equally to the work. If there is a discrepancy, the Professor should be notified as soon as possible. The ratings may be used to adjust the students assignment marks.

Textbook/Course Package
Compulsory Textbook: A Guide to the Project Management Body of Knowledge, Project Management Institute PMBOK V4.

Recommended Textbooks: The Practical Guide to Project Management Documentation, John Rakos et al, Wiley, 2004 Software Project Management for Small to Medium Sized Projects; John Rakos, Prentice-Hall, ISBN 138261733 Project Management a Systems Approach to Planning, Scheduling and Controlling; Harold Kerzner, John Wiley & Sons, ISBN 0-471-28835-7

Course Schedule and Outline

The following is an approximate schedule: Lect L1 L2 L3 L4 L5 L6 Topic Introduction, Planning Scope, Time, MSP: Scope Cost, Risk, Integration Planning, MSP: Time Control, Comm, MSP Cost Procurement, Quality, Human Resources, MSP: Control Risk Control, Integration Control, Quiz Assignment Scope Management Time Management Cost Management Risk Management Project Development Plan

Lecture 1 PART 1 PROJECT PLANNING Module 1 Introduction Professor, students, schedule, logistics What is a Project? The Project Management Institute Project Management Body of Knowledge nine Knowledge Areas Themes for the course Learning objectives Module 2 - The Project Plan What is Planning Why plan? Project Development Plan outline Lecture 2 Module 3 - Project Scope Planning

The Work Breakdown Structure Methods, examples, approaches, Formats Milestones Summary WBS WBS and Phases How far to break down? Using the WBS Module 4 Project Time Planning Estimating Methods Using the WBS Accuracy of estimates at each stage of the plan Sanity Check Metrics Scheduling PERT charts Critical path Gantt charts Items driven by the Gantt Resource usage Microsoft Project demo: The WBS Group Assignment: develop a WBS for a chosen project

Lecture 3 Module 5 Project Cost Planning Resource Assignment Software tools Costed WBS Cost and Resource ramp-up Cost sanity checks Cost reports Module 6 Project Risk Management Risk Identification - Anticipating the risk Risk Quantification - Risk tables: a quantitative approach Risk Response Development Management reserve Risk documents Risk Management Plan Risk Log Risk List Module 7 - Project Integration Planning

Integrating scope, quality, time, cost Integration processes Microsoft Project demo: Scheduling Group Assignment: Schedule the project Lecture 4 PART 2 - PROJECT CONTROL Module 8 Project Scope/Time/Cost Control Integration Planning Monitoring: receiving truthful information about project progress Information to track Updating the plan Showing progress against the baseline Module 9 - Project Communications Management Communication: who, what where, when, how, why: information needs of different stakeholders The status or review meeting Running a meeting Project kickoff meeting Reporting project status Using the Tracking Gantt Other reports, based on: Deliverables, milestones, issues Project roll-up and summary reporting Microsoft Project demo: Cost Group Assignment: assign resources and costs to your project Lecture 5 Module 10 - Project Procurement Contract management Contract administration Contract close-out Module 11 - Project Quality Management Quality planning Quality Assurance Quality Control Module 12 - Project Human Resources Management Building the Project Team Project organization

The project team: the Project Manager, Team leader, Team member Project manager skills Managing Technical People Motivation, growth and burn-out issues Demotivators vs. Motivators Handling Turnover Microsoft Project demo: Control Group Assignment: control schedule and cost progress Lecture 6 Module 13 - Project Risk Control Monitoring risk Reacting to risk Module 14 - Project Integration Control Change Control/Configuration Management How changing one item changes other things Controlling scope/cost/schedule changes Project Close-out Post project review Module 15 - Conclusions Resources available PMI, Internet, Governments Training Can you be a good project manager?

Class quiz Group final assignment: write the Project Development Plan Academic Integrity:
Beware of Academic Fraud Academic fraud is an act committed by a student to distort the marking of assignments, tests, examinations and other forms of academic evaluation. Academic fraud is neither accepted nor tolerated by the University. Anyone found guilty of academic fraud is liable to severe academic sanctions. Here are a few examples of academic fraud: engaging in any form of plagiarism or cheating;

presenting falsified research data; handing in an assignment that was not authored, in whole or in part, by the student; submitting the same assignment in more than one course, without the written consent of the professors concerned

In recent years, the development of the Internet has made it much easier to identify academic plagiarism. The tools available to your professors allow them to trace the exact origin of a text on the Web, using just a few words. In cases where students are unsure whether they are at fault, it is their responsibility to consult the Universitys Web site at the following address, where you will find resources, tips and tools for writing papers and assignments: http://web5.uottawa.ca/mcs-smc/academicintegrity/home.php Persons who have committed or attempted to commit (or have been accomplices to) academic fraud will be penalized. Here are some examples of the academic sanctions, which can be imposed: a grade of F for the assignment or course in question; an additional program requirement of between three and thirty credits; suspension or expulsion from the School.

Please be advised that professors have been formally advised to report every suspected case of academic fraud. In most cases of a first offence of academic fraud, the sanction applied to students who have been found guilty is an F for the course with an additional three credits added to their program requirements. Repeat offenders are normally expulsed from the School of Management. Finally, the Telfer School of Management asks that students sign and submit with their deliverables the Personal Ethics Agreement form. Two versions of this form exist: one for individual assignments, and one for group submissions. Assignments will not be accepted or marked if this form is not submitted and signed by all authors of the work. We hope that by making this personal commitment, all students will understand the importance the School places on maintaining the highest standards of academic integrity. The forms are accessible on docdepot: En franais: http://doc-depot.gestion.uottawa.ca/ (et suivez le lien Intgrit Acadmique) In English: http://doc-depot.management.uottawa.ca/ (then click on Academic Integrity) Also please note that all written assignments for this course must include an authenticity report generated by Turnitin. You will automatically be issued with a course ID Number for this service upon registration in the course.

Important Notice On a number of occasions over past years students have requested that we videotape lectures in circumstances where they unavoidably have to be absent from class. While there are a number of issues associated with undertaking such an approach (availability of technology, cost, IP issues with the professors, and privacy issues for the students), we have reached the point where technologically we have the capability to fulfill such requests on an exceptional basis.

Acceptable reasons to request the videotaping of a course:

A student may make a request that a course be videotaped on any of the following grounds:

1. Illness or other medical condition: Students should obtain a medical certificate from the University Health Service (located at 100 Marie-Curie, (5643950); 2. Religious holidays; 3. Death in the immediate family; 4. Business trip or other unavoidable constraints related to work (parttime students) : Students should provide a letter from the employer, and a copy of their plane ticket; 5. Other compassionate grounds, with justifying documents.

The request should be made at least 48 hrs in advance (2 business days) to the professor. The professor reserves the right to refuse such a request based on IP or other pedagogical considerations. If for any reason you object to a class in which you participate being videotaped, please inform the professor as soon as possible. For further information, please contact us by e-mail at mba@telfer.uottawa.ca (MBA) and mha@telfer.uottawa.ca (MHA)