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MPC - Strategic Management of Resources

Course Outcome Summary

Information
Project Title Project Type Course Number Credits Instructional Area Organization Division Department Developers Development Date Revised By Revision Date Revision History MPC - Strategic Management of Resources Course 10-623-126 3 Applied Engineering Technologies Fox Valley Technical College Manufacturing Applied Engineering Technologies Kaye Krueger, CPIM, C.P.M. 08/24/2004 Kaye Krueger, CPIM, C.P.M. 02/11/2009 10/01/2008

Types of Instruction
Type of Instruction Independent Study Totals Contact Hours 54 54 Outside Hours 0 0 Credits 3 3

Description
Studies the relationship of existing and emerging processes and technologies to manufacturing strategy and supply chain-related functions. Aligning resources with the strategic plan, configuring and integrating operating processes to support the strategic plan, and implementing change are covered. This is a selfpaced, independent study course. After the first session, students set their own attendance and study schedule.

Target Population
This course, Strategic Management of Resources, is one of the five classes in the Material Planning & Control Certificate. The certificate includes a focused set of specialty courses in areas of skills needed in the workplace. This certificate is targeted for students that are interested in pursuing a career in the operations management area of a company. Some positions that are in that field include production scheduler, buyer, and materials manager.
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Prerequisites
1. Production & Material Planning (10-623-172) 2. College Technical Math 1A (10-804-113) or Intro to College Math (10-804-106) or Math w Business Apps (10-804-123) or active in Materials Planning & Control certificate or instructor consent

Textbooks
1. R. Dan Reid and Nada R. Sanders. Operations Management: An Integrated Approach. Edition: 2nd. Publisher: John Wiley & Sons. Year: 2005. ISBN: 0-471-34724-8. Required 2. Kaye Krueger. MPC - Strategic Management of Resources. Publisher: Fox Valley Technical College. Year: 2009. Required 3. James F. Cox III, Ph.D., CFPIM, CIRM, and John H. Blackstone Jr., Ph.D., CFPIM. APICS Dictionary. Edition: Eleventh. Publisher: APICS-The Educational Society for Resource Mgmt. Required

Core Abilities
o o o o o Demonstrate adaptation to change. Use critical and creative thinking to solve problems, resolve conflicts, make decisions and complete tasks. Work cooperatively in a team environment. Communicate in ways that honor diversity. Demonstrate personal integrity through ethical and responsible behaviors.

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MPC - Strategic Management of Resources Learning Plan 1

Operations Strategy and Competitiveness

Overview
The purpose of this learning plan is to:

Describe the role of operations management

Develop a business strategy by doing environmental scanning while considering its mission and core competencies Explain the role of the operations strategy and the business strategy Identify the four categories of competitive priorities Explain how technology can be used to gain a competitive advantage Describe how productivity can be measured

Target Competency
1. Explain why operations management is critical to the success of a business.
Linked Core Abilities

o o o o o

Demonstrate adaptation to change. Use critical and creative thinking to solve problems, resolve conflicts, make decisions and complete tasks. Work cooperatively in a team environment. Communicate in ways that honor diversity. Demonstrate personal integrity through ethical and responsible behaviors.

Performance Standards
You will demonstrate your competence: o by preparing a written response to a case study.

Your performance will be successful when: o o o o o case study response demonstrates a thorough understanding of relevant aspects of the case. case study response outlines in detail the decision selected by the learner. case study response includes an explanation of why the decision was selected. case study response is supported by relevant evidence. case study response is well organized.

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case study response evidences correct grammar, punctuation, and spelling.

Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency: a. b. c. d. e. f. g. Define operations management. Explain the role of operations management in business. Describe decisions that operations managers make. Describe the difference between service and manufacturing operations. Identify major historical developments in operations management. Identify current trends in operations management. Describe the flow of information between operations management and other business functions.

Target Competency
2. Explain why the operations function is important in implementing the operations strategy of an organization.
Linked Core Abilities

o o o o o

Demonstrate adaptation to change. Use critical and creative thinking to solve problems, resolve conflicts, make decisions and complete tasks. Work cooperatively in a team environment. Communicate in ways that honor diversity. Demonstrate personal integrity through ethical and responsible behaviors.

Performance Standards
You will demonstrate your competence: o by preparing a written response to a case study.

Your performance will be successful when: o o o o o o case study response demonstrates a thorough understanding of relevant aspects of the case. case study response outlines in detail the decision selected by the learner. case study response includes an explanation of why the decision was selected. case study response is supported by relevant evidence. case study response is well organized. case study response evidences correct grammar, punctuation, and spelling.

Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency: a. Define the role of business strategy.

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b. c. d. e. f.

Explain how a business strategy is developed. Explain the role of operations strategy in the organization. Explain the relationship between business strategy and operations strategy. Describe how an operations strategy is developed. Identify competitive priorities of the operations function.

Target Competency
3. Calculate productivity.
Linked Core Abilities

Use critical and creative thinking to solve problems, resolve conflicts, make decisions and complete tasks.

Performance Standards
You will demonstrate your competence: o by solving assigned problems.

Your performance will be successful when: o o o o o o you calculate productivity. (Prob. 2) you determine which painter is more productive. (Prob. 2) you calculate the multifactor productivity ratio. (Prob. 8) you explain what the ratio means. (Prob. 8) you calculate the labor productivity ratio. (Prob. 8) you perform all critical steps accurately.

Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency: a. b. c. Explain the strategic role of technology. Define productivity and identify productivity measures. Compute productivity measures.

Learning Activities
_____1. _____2. _____3. EXAMINE the competencies and performance standards for this learning plan. READ Chapter 1, Introduction to Operations Management, in the Operations Management: An Integrated Approach textbook, pages 1-22. REVIEW the Key Terms listed on p. 21-22 in the Operations Management: An Integrated Approach textbook. Look up the definitions in Chapter 1 of the Operations Management: An Integrated Approach textbook as well as in the APICS Dictionary. COLLECT current articles that relate to operations management concepts and issues. READ Chapter 2, Operations Strategy and Competitiveness, in the Operations

_____4. _____5.

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Management: An Integrated Approach textbook, pages 26-47. _____6. REVIEW the Key Terms listed on p. 47 in the Operations Management: An Integrated Approach textbook. Look up the definitions in Chapter 2 of the Operations Management: An Integrated Approach textbook as well as in the APICS Dictionary. ANSWER Discussion Question #3 on p. 49 in the Operations Management: An Integrated Approach textbook, "Describe how a business strategy is developed." ANSWER Discussion Question #4 on p. 49 in the Operations Management: An Integrated Approach textbook, "Describe how an operations strategy is formulated from the business strategy." ANSWER Discussion Question #5 on p. 49 in the Operations Management: An Integrated Approach textbook, "Explain what is meant by the term competitive priority and describe the four categories of competitive priorities discussed in the chapter." FIND an example of a company that makes quality its competitive priority and another company that makes time its competitive priority. Do a written comparison of these strategies and turn it in to your instructor for review. ANSWER Discussion Question #7 on p. 49 in the Operations Management: An Integrated Approach textbook, "What is meant by the terms order qualifiers and order winners? Explain why they are important." ANSWER Discussion Question #8 on p. 49 in the Operations Management: An Integrated Approach textbook, "Describe the three types of technologies. Explain the strategic role of technology."

_____7. _____8.

_____9.

_____10.

_____11.

_____12.

Assessment Activities
_____1. APPLY principles to the solution of the Hightone Electronics, Inc. case study problem on pages 22-23 in the Operations Management: An Integrated Approach textbook. Answer the case questions and turn in to your instructor. APPLY principles to the solution of the Prime Bank of Massachusetts case study problem on pages 49-50 in the Operations Management: An Integrated Approach textbook. Answer the case questions and turn in to your instructor. Complete Problem 2 on page 49 in the Operations Management: An Integrated Approach textbook. Answer all parts of the problem and turn in it in to your instructor. Complete Problem 8 on page 49 in the Operations Management: An Integrated Approach textbook. Answer all parts of the problem and turn in it in to your instructor.

_____2.

_____3. _____4.

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MPC - Strategic Management of Resources Learning Plan 2

Product Design and Process Selection

Overview
The purpose of this learning plan is to:

Explain the steps in product design Explain process selection Compute a break-even point Identify the two categories production processes can be divided into Recognize a process flowchart Identify different types of technologies that can enhance product and process design

Target Competency
4. Recognize the strategic impact of product design and process selection in a business situation.
Linked Core Abilities

o o o o o

Demonstrate adaptation to change. Use critical and creative thinking to solve problems, resolve conflicts, make decisions and complete tasks. Work cooperatively in a team environment. Communicate in ways that honor diversity. Demonstrate personal integrity through ethical and responsible behaviors.

Performance Standards
You will demonstrate your competence: o by preparing a written response to a case study.

Your performance will be successful when: o o o o o case study response demonstrates a thorough understanding of relevant aspects of the case. case study response outlines in detail the decision selected by the learner. case study response includes an explanation of why the decision was selected. case study response is supported by relevant evidence. case study response is well organized.

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case study response evidences correct grammar, punctuation, and spelling.

Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency: a. b. c. d. Define product design and explain its strategic impact on the organization. Describe the steps used to develop a product design. Understand current technological advancements and how they impact process and product design. Understand issues of designing service operations.

Target Competency
5. Calculate a break-even point.
Linked Core Abilities

Use critical and creative thinking to solve problems, resolve conflicts, make decisions and complete tasks.

Performance Standards
You will demonstrate your competence: o by solving an assigned problem.

Your performance will be successful when: o o you calculate the break-even point. you perform all critical steps accurately.

Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency: a. b. c. d. Explain what the break-even analysis is. Explain what fixed costs are. Explain what variable costs are. Use break-even analysis as a tool in deciding between alternative products.

Target Competency
6. Draw a process flow diagram.
Linked Core Abilities

Use critical and creative thinking to solve problems, resolve conflicts, make decisions and complete tasks.

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Performance Standards
You will demonstrate your competence: o by solving an assigned problem.

Your performance will be successful when: o o you draw a process flow diagram. you perform all critical steps accurately.

Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency: a. b. c. Identify different types of processes and explain their characteristics. Explain the continuum of process types. Understand how to use a process flowchart.

Target Competency
7. Identify bottlenecks in a process.
Linked Core Abilities

Use critical and creative thinking to solve problems, resolve conflicts, make decisions and complete tasks.

Performance Standards
You will demonstrate your competence: o by solving an assigned problem.

Your performance will be successful when: o o o you draw a process flow diagram. you identify the bottleneck(s) in the process. you identify any activities that occur in parallel.

Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency: a. b. c. Explain how to conduct a process flow analysis. Recognize a bottleneck in a process. Explain how to use process performance metrics.

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Learning Activities
_____1. _____2. _____3. EXAMINE the competencies and performance standards for this learning plan. READ Chapter 3, Product Design and Process Selection, in the Operations Management: An Integrated Approach textbook, pages 53-90. REVIEW the terms listed on p. 90 in the Operations Management: An Integrated Approach textbook. Look up the definitions in Chapter 3 of the Operations Management: An Integrated Approach textbook as well as in the APICS Dictionary. ANSWER Discussion Question #1 on p. 92 in the Operations Management: An Integrated Approach textbook, "Define product design and explain its relationship to business strategy." ANSWER Discussion Question #3 on p. 92 in the Operations Management: An Integrated Approach textbook, "Explain the meanings of benchmarking and reverse engineering." ANSWER Discussion Question #4 on p. 92 in the Operations Management: An Integrated Approach textbook, "Explain the meaning of design for manufacture (DFM) and give some examples." ANSWER Discussion Question #5 on p. 92 in the Operations Management: An Integrated Approach textbook, "Describe the stages of the product life cycle. What are demand characteristics at each stage?" ANSWER Discussion Question #6 on p. 92 in the Operations Management: An Integrated Approach textbook, "Explain the term concurrent engineering. Why is it important?" CONDUCT a web search on vertical integration. Give examples of companies that are vertically integrated and turn your research in to your instructor. ANSWER Discussion Question #11 on p. 92 in the Operations Management: An Integrated Approach textbook, "Discuss the benefits of computer-aided design (CAD)." ANSWER Discussion Question #12 on p. 92 in the Operations Management: An Integrated Approach textbook, "What is meant by the term service package?"

_____4.

_____5. _____6.

_____7.

_____8. _____9. _____10. _____11.

Assessment Activities
_____1. APPLY principles to the solution of the Biddy's Bakery (BB) case study problem on page 94 in the Operations Management: An Integrated Approach textbook. Answer the case questions and turn in to your instructor. Complete Problem 3 on page 92 in the Operations Management: An Integrated Approach textbook. Answer all parts of the problem and turn in it in to your instructor. Complete Problem 14 on page 92 in the Operations Management: An Integrated Approach textbook. Answer all parts of the problem and turn in it in to your instructor. Complete Problem 15 on page 92 in the Operations Management: An Integrated Approach textbook. Answer all parts of the problem and turn in it in to your instructor.

_____2. _____3. _____4.

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MPC - Strategic Management of Resources Learning Plan 3

Project Management
Overview
The purpose of this learning plan is to:

Identify the five-phase life cycle a project goes through Describe PERT and CPM Explain what a critical path is Explain what the critical chain approach is

Target Competency
8. Develop a time line for a project.
Linked Core Abilities

o o o o o

Demonstrate adaptation to change. Use critical and creative thinking to solve problems, resolve conflicts, make decisions and complete tasks. Work cooperatively in a team environment. Communicate in ways that honor diversity. Demonstrate personal integrity through ethical and responsible behaviors.

Performance Standards
You will demonstrate your competence: o by preparing a written response to a case study.

Your performance will be successful when: o o o o o o case study response demonstrates a thorough understanding of relevant aspects of the case. case study response outlines in detail the decision selected by the learner. case study response includes an explanation of why the decision was selected. case study response is supported by relevant evidence. case study response is well organized. case study response evidences correct grammar, punctuation, and spelling.

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Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency: a. b. c. d. Describe project management applications. Describe the project life cycle. Diagram networks of project activities. Describe the critical chain approach to project management.

Target Competency
9. Calculate the completion time for a project.
Linked Core Abilities

Use critical and creative thinking to solve problems, resolve conflicts, make decisions and complete tasks.

Performance Standards
You will demonstrate your competence: o by solving assigned problems.

Your performance will be successful when: o o o o you construct a network diagram using AON notation. (Prob. 1) you calculate the completion time for the project. (Prob. 2) you determine which activities are included on the critical path. (Prob. 2) you perform all critical steps accurately.

Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency: a. b. c. Estimate the completion time of a project. Compute the probability of completing a project by a specific time. Determine how to reduce the length of a project effectively.

Learning Activities
_____1. _____2. _____3. _____4. EXAMINE the competencies and performance standards for this learning plan. REVIEW time standards on p. 390-392 in the Operations Management: An Integrated Approach textbook. REVIEW Gantt Charts on p. 559-560 in the Operations Management: An Integrated Approach textbook. Read Chapter 16, Project Management, in the Operations Management: An Integrated Approach textbook, pages 593-618.

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_____5.

REVIEW the Key Terms listed on p. 618 in the Operations Management: An Integrated Approach textbook. Look up the definitions in Chapter 16 of the Operations Management: An Integrated Approach textbook as well as in the APICS Dictionary. VISIT a local organization. Interview a manager to find out what kinds of projects they are working on and how they manage these projects. Turn in a written summary to your instructor for review. ANSWER Discussion Question #6 on p. 621 in the Operations Management: An Integrated Approach textbook, "Explain the phases of a project's life cycle." CREATE a Gantt Chart for a project you are currently working on or a project that you have done in the past. Turn the Gantt Chart in to your instructor for review. COMPLETE a "Minute Paper" in which you explain why determining the critical path is important in project management. Turn in your Minute Paper to your instructor for review.

_____6.

_____7. _____8. _____9.

Assessment Activities
_____1. APPLY principles to the solution of The Research Office Moves case study problem on pages 624-625 in the Operations Management: An Integrated Approach textbook. Answer the case questions and turn in to your instructor. Complete Problem 1 on page 622 in the Operations Management: An Integrated Approach textbook. Answer all parts of the problem and turn in it in to your instructor. Complete Problem 2 on page 622 in the Operations Management: An Integrated Approach textbook. Answer all parts of the problem and turn in it in to your instructor.

_____2. _____3.

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