About us

Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala. We are a Customer Engagement Services Company that assists brands in Customer Acquisition, Customer Transaction Building and Customer Relationship Management which is headquartered in Kerala. We serve our customers with a focus on providing value combined with high levels of service, quality and integrity and is managed by a high quality team of professionals with vast experience in each of its service offerings, thereby providing our customers with the benefit of experience, knowledge and ideas to enhance their competitiveness in the market place. Eben combines the power of technology with a pool of trained and talented manpower that is capable of seamlessly managing every aspect of the customer & client contact.

Eben Telecom is a pioneer in Contact Centre Operations and have a fresh & new perspective on how to manage customer relationships more effectively. The key to building a loyal customer base lies in a business strategy that revolves around Customer Relationship Management. This is where we as a team come into the picture Team Eben Telecom. We step in and take on the responsibility of managing your customer relationships on your behalf and thus making your customers happy.

Our Services
Eben Telecom delivers innovative and value added business process management services across the end customer lifecycle. We offer a comprehensive suite of customer management services through a combination of deep domain knowledge, strategic alliances and internal competence building, backed by the right technology

Our Vision & Mission

Our Vision : To Be The Global Leader In Business Process Management Our Mission : To provide quality service with the use of state of the art technology & infrastructure and in turn ensuring Customer
Delight at all levels

Our Value System

1. Take pride in giving value 2. Integrity, Respect & Responsibility 3. Make work fun 4. Ethical behavior is not a strategy, but a way of life 5. Learn, Share & Care

Our Products
ebenSMS An innovative bulk & enterprise messaging platform built on MOBILITY-E platform. ebenCRM An intelligent, inspiring & innovative CRM application. ebenOBD An interactive & automated voice dialing solution which fully satisfies your marketing needs . ebenNCPR An easy and smart database scrubbing tool for telemarketers. ebenMAILER An innovative way of increasing your sales lead through the internet platform.