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13.1 Introduction
In the last unit you have studied about the organization of MIS. You learnt
about basic concepts of computer system. You have also learnt about the
scope of technology in MIS. You learnt about the basic concepts of network
llike LAN, WAN, MAN, point to point links, switching techniques and internet.
In the last unit you learnt about the difference between internet, intranet and
extranet. In this unit you will learn about the management of Information by
officers. Of all the changes that have swept over the business landscape in
the past 50 years, undoubtedly the most significant is the evolution and
expansion of the role of IT and the impact it had on running a global
company. During this period, IT has migrated from the back office to the
executive committee, from the cost centre to the revenue driver, from the
operational outpost to the strategic cornerstone. This unit deals with the
evolution of the Information Systems Function and the role of the Chief
Information Officer (CIO) in an organization.
Learning Objectives
After studying this unit, you will be able to:
Describe the evolution of the information systems function
Explain the need and the role of a Chief Information Officer (CIO)
State the responsibilities of a Chief Information Officer (CIO)
The role and very title of the senior-most IT executive has morphed from
data-processing manager, whose primary function was to automate manual
processes, to Chief Information Officer responsible for driving technology
and often business strategy. Today, the CIO is expected to conceive and
execute the company-wide initiatives that are the basic building blocks of
launching a company into market leadership.
of the 1990s, optimizing systems to get the highest possible returns from the
business' technology investments. In practical terms, this means effectively
managing the tension between the demand to deliver innovation and the
need for rigorous expense control. Technology now dictates how
businesses develop, change, and evolve.
This is the reason why corporations cannot just settle for anybody to run the
IT shop. They need innovative technology, leaders who look at IT as an
asset and continually question what the organization can do with technology
to drive up revenue, and not just to drive out costs. This kind of role will
become more and more crucial, and in some cases will transform into the
leadership of the company.
13.6 Summary
Now you must be able to explain the challenges faced by the CIO A new
trend in organizations is the creation of an IT leadership team comprising
the Chief Technology Officer (CTO) and the Chief Information Officer (CIO).
This organizational structure will make the CIO trained in business
operations, and allow the CTO to focus on how technology can be used to
achieve business goals.
The role of the CIO is shifting from technical planning and
implementation to strategic planning. The current role of the CIO
appears to be more tactical than broadly strategic.
13.8 Answers