1.

All these costs need to be taken into consideration in the cost benefit analysis a- Direct & Indirect b-training assessment c-social d- financial Ans-a, c, d 2. Management development program provides a-wide awareness b-enlraged skills c-training design d-Quality management Ans: d 3. Performance standards are set considering a-criterion relevance b-Criterion Deficiency c-Reliability d-need Ans: a, b, c 4.Popular way for analyzing careers to look at them as made up of a-employees b-managers c-stages d-positions Ans-c 5. The intension of cost benefit analysis is simple-benefits should exceed a-costs b-purchages c-expectations d-program outcomes Ans:a 6. If rewards are visible it encourages employees to be a-Attentive b-Motivated c-Work oriented d-Involved

Ans: b 7. Identification of the steps involved in task analysis is attributed to a-Campbell b-McGhee &Thayer c-Goldstein d-Mackey Ans- a 8. If one keeps auditing the quality of training, the quality of products will keep improving dramatically (T/F) Ans: True 9. Number of years in business & experience in the particular content are not really any criteria for selection of a vendor (T/F) Ans:True 10. To study main requirements of an efficient & systematic recruitment process which should be examined? a- Determining the vacancies b-sourcing strategy c-preparing and publishing information d- selection Ans-a,b,c 11. According to Kirkpatrick evaluation framework the criteria for evaluation can be a-objective b-reaction and learn c-job behaviour d-results Ans-b,c,d 12. The awareness of the increasing intense competition has resulted in greater understanding by of the importance and value of training. a-senior line manager b-trainers c-trainees d-employees

Ans:a 13. What are the sources of recruitment of educated manpower? a-Local Employment exchange b-on campuss interview c-Career advisory and service Agency Ans: a,b,c 14. This play important role in the collection of data a-season b-timing c-climate d-counts Ans:b 15. ROI evaluation is often characterized as a process a.difficult and expensive Ans-a 16.Complete objectivity in auditing a-impossible b-possible c-mandatory d-compulsory Ans-a 17.Constantly retain workers in the theory and practice of TQM (True/False) Ans-True 18. Training increasingly seen as a. training for change Ans-a 19. Gain sharing refers to a. Give a bonus to the employee from profit based on performance b. paying employees a bonus based on improvements in the operating result of an organization. Ans:b

20.Auditing may not required to present a budget regarding 3 operations ( True /False) Ans- True 21. BARS consists of a. a series of 5 to 10 vertical scales b-a series of 5 to 10 horizontal scales Ans-a 22. Performance appraisal program are always formal (True/False) Ans-True

Human Resource Development and Training Attempted questions and answers: Multiple choice single answer: 1) Combination of Trainees level of ability and motivation with his/her perceptions of the work environment: Ans: Trainability 2) Organisation structures have been typically: Ans: Hierarchial 3) What is the main benefit of internet to attract applicant; Ans: Speedy response

4) Symbolic architectures rely heavily on the notion that human beings process information in the form of: Ans: Symbols and language 5) A training budget is likely to be made on Ans: Last year plus inflation basis. 6) A task which often use motor function typically require the manipulation of Ans: Instruments and equipments 7) Contrast errors are Ans: Employees evaluation is affected by the evaluation just previously done, 8) Program objectives that lack performance, condition and criteria are often Ans: Ambigious, Multiple choice multiple answer: 9) Expected results of a training in a workplace may be seen in : Ans: Increased sales and increased profits Fewer complaints from customers Fewer rejects at quality inspection stage 10) What is the most convenient and appropriate method for attracting the attention of the specialist staff: Ans: Advertisement in the press/media, private employment agencies, professional agencies. 11) Kolb defined four learning styles: Ans: Convergent, divergent , assimilation, accommodative. 12) Immediate benefits of an effective training plan may be seen in the Ans: Shorter learning time, reduced travel cost, lower costs per participant. 13) Total training cost include Ans: Participants ongoing salaries, overheads during training, cost of R&D in training needs analysis. 14) An employees attitude towards career exploration and job involvement affects Ans: Learning, applications, overlearning. 15) In order to structure a training session, the trainer needs to have Ans: Diagnostic skills, range of technical skills , interpersonal and judgemental skills. 16) Trait method have Ans: High potential for errors, not useful for rewards, useful for counseling.

17) Good QWL creates Ans: Cordial atmosphere, good understanding, concentration on work. Select the blank 18) Prospective participants can be decided upon through Ans: Evaluation 19) Halo effect is to assign ---- values to the employees. Ans: Excessive 20) With todays business of bottomline, a programs cost effectiveness is --Ans: Crucial. 21) Performance appraisal is the same as----Ans: Performance evaluation. 22) ----- tries to discover the reasons for an employees effective or ineffective performance Ans: Diagnostic person analysis. 23) A shift in the nature of contract between employer and ---- is also a trend affecting modern HRD. Ans: employees. 24) Both descriptive and judgemental information is required for an ---- evaluation. Ans: HRD True of false 25) Applicants full name, address and telephone number are the most important items of the application form.--False 26) Performance appraisal is done only by supervisors.False. 27) Retention of what is learnt is the final victory of trainingTrue. 28) Fringe benefits gives a sense of gaining something more. ---True. 29) Tension related to power imbalance created by the new system is a figment of the imagination. --True 30) Employees tend to drift from a job which promises growthFalse. 31) Incase of a serious gap between management;s intent and perceived reality, the audit team should be able to bridge the gap. True. Match the following 32) Tool for right selection Ans: Job analysis. Major cost of selection Ans: employee leaving the organisation before contributing Human resource developmentAns: Career planning

1. Major inputs of selection processAns: confidential information about candidates 33) Performance standards Ans: derived from job analysis Strategic relevance Ans: standards relating to strategic objectives Criterion deficiency Ans: standards not focusing on all criteria Criterion contamination Ans: standards that are not in the employees control at 7:17 AM 0 comments Links to this post Labels: Human Resource Development and Training

Saturday, August 7, 2010

Human Resource Development and Training - 1

This solved paper has been contributed by Abhimanyu Mohanta THANKS TO : Abhimanyu Mohanta

HRD training and development 1. All these costs need to be taken into consideration in the cost benefit analysis a- Direct & Indirect b-training assessment c-social d- financial Ans-a, c, d 2. Management development program provides a-wide awareness b-enlraged skills c-training design d-Quality management Ans: d

3. Performance standards are set considering a-criterion relevance b-Criterion Deficiency c-Reliability d-need Ans: a, b, c 4.Popular way for analyzing careers to look at them as made up of a-employees b-managers c-stages d-positions Ans-c 5. The intension of cost benefit analysis is simple-benefits should exceed a-costs b-purchages c-expectations d-program outcomes Ans:a 6. If rewards are visible it encourages employees to be --------------------a-Attentive b-Motivated c-Work oriented d-Involved Ans: b 7. Identification of the steps involved in task analysis is attributed to a-Campbell b-McGhee &Thayer c-Goldstein d-Mackey Ans- a 8. If one keeps auditing the quality of training, the quality of products will keep improving dramatically (T/F)

Ans: True 9. Number of years in business & experience in the particular content are not really any criteria for selection of a vendor (T/F) Ans:True 10. To study main requirements of an efficient & systematic recruitment process which should be examined? a- Determining the vacancies b-sourcing strategy c-preparing and publishing information d- selection Ans-a,b,c 11. According to Kirkpatrick evaluation framework the criteria for evaluation can be a-objective b-reaction and learn c-job behaviour d-results Ans-b,c,d 12. The awareness of the increasing intense competition has resulted in greater understanding by ------------------------of the importance and value of training. a-senior line manager b-trainers c-trainees d-employees Ans:a 13. What are the sources of recruitment of educated manpower? a-Local Employment exchange b-on campuss interview c-Career advisory and service Agency

Ans: a,b,c 14. This play important role in the collection of data a-season b-timing c-climate d-counts Ans:b 15. ROI evaluation is often characterized as a-------------------------process a.difficult and expensive Ans-a 16.Complete objectivity in auditing--------------------a-impossible b-possible c-mandatory d-compulsory Ans-a 17.Constantly retain workers in the theory and practice of TQM (True/False) Ans-True 18. Training increasingly seen as -------------a. training for change Ans-a 19. Gain sharing refers to a. Give a bonus to the employee from profit based on performance b. paying employees a bonus based on improvements in the operating result of an organization. Ans:b 20.Auditing may not required to present a budget regarding 3 operations ( True /False)

Ans- True 21. BARS consists of ---------------a. a series of 5 to 10 vertical scales b-a series of 5 to 10 horizontal scales Ans-a 22. Performance appraisal program are always formal (True/False) Ans-True