Running head: GREENDALE'S THREE YEAR TECHNOLOGY PLAN

Three Year Technology Plan for Greendale Community College Laura Adams, William Clark, Megan Durham, and Whitney Lohrenz Emporia State University School of Library and Information Science

GREENDALE'S THREE YEAR TECHNOLOGY PLAN Three Year Technology Plan for Greendale Community College Library Time Period Covered by this Plan: July 1, 2011 through August 31, 2012 Library: Greendale Community College Library Library Director: Mariah Black Mailing Address: 247 Greendale Drive, Greendale, Colorado 80155 Phone: (555)-555-3899 Fax: (555)-555-9983 E-mail: greendalecommunitycollege.com Author of Plan: Laura Adams, William Clark, Megan Durham, and Whitney Lohrenz Web Address: http://www.greendalecommunitycollege.com/library/ Vision Statement:

This is your Dean writing, Dean Pelton. The goal of this technology plan is to provide our students with the tools and technology to prepare them for their future outside of Greendale. Whether this future is going on to another, perhaps more firmly accredited institution, or into the thriving retail or restaurant industries is up to you. Whether this future includes cyborg apes is up to continued funding for Professor Rathstorm. Prior to this year Greendale did not have an existing technology plan, but we hear City College had one. Not be out done our goal is to bring Greendale up to high speed. Technology History: Besides wanting to best City College, the real reason for the librarys technology plan is to rebuild after last years paintball fiasco. Someone thought it would be a good idea to put paint in the librarys sprinkler system and while it did win us the game (Go Greendale!) it destroyed all of our books and chalkboards. I, the Dean, have graciously given $5,000 of the $100,000 won by Jeff Winger and co. to help with some of the funding, and we have a grant from Wilde Oil for $2,500 in exchange for services to be named later. I'm assuming this will be more than adequate, but just in case Hawthorne Towelettes will cover the rest. Before the paintball war, Greendales library had dozens of books for our students. Also, there were several study rooms available for student use and each was outfitted with the latest in laminate desk technology. Students who reserved rooms early had a chance of getting the one with a chalkboard, though the library has a strict B.Y.O.C. (Bring Your Own Chalk) policy. We also have campus wide Wi-Fi. I believe at one point we even had a computer at the library circulation desk.

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Demographics: o o o o Greendale, CO population about 3,000 Greendale serves 700 students Most of our students are non-traditional Most students commute, but we do have dormitories, and parking for those students opting to live out of their cars. o Most of our students wanted to go someplace else, but we were so cheap they could not say no. Charge from the Board of Trustees: The purpose of the Technology Team is to help make Greendales technology better than City Colleges technology. This team must commit and adopt technological innovations through a commitment of minimal support, minimal time, software, hardware, and resources. The Technology Team will also find programs for continuing professional development in the area of technology. Professional development will only be considered if the conference is in a warm, coastal area preferably with an open bar. The Greendale faculty and staff will uphold high standards of non-censorship. No filters will prohibit our students from searching for websites of personal interests, such as, I dont know, TenderSpots.com a tasteful website for Dalmatian furry enthusiasts. Membership: o President-Craig Pelton Hometown: Denver, CO Position: Dean of Greendale Community College Experience: Im the Dean, I should be the head of this team o Treasurer-Ian Duncan Hometown: Birmingham, England, UK Position: Professor of Psychology Experience: While Professor Slater is the obvious choice for treasure, I, the Dean, trust Professor Duncans accent. nd o 2 Treasurer-Prof. Eustice Whitman Hometown: Lincoln, NE Position: Accounting Professor Experience: Part of Professor Duncans checks and balances o Member without Portfolio-Marion Holly Hometown: Green Mountain, CO Position: Department Head for Greendale's Arts Program Experience: He will outfit the library with necessary pottery o Member at Large-Michelle Slater

GREENDALE'S THREE YEAR TECHNOLOGY PLAN Hometown: Arvada, CO Position: Statistics Professor Experience: Greendale Bylaws state a woman must be on the team and shes the 7th most attractive person on campus o Honorary Board Member: Luis Guzman Hometown: Cayey, Puerto Rico Position: Honorary Professor Emeritus Experience: Our most illustrious graduate Meetings: The technology team will meet on September, 24 (Dean Peltons birthday will also be observed on this day). The team will also meet March, 24 (Dean Peltons half-birthday will be observed, only bring half as many gifts). The team will then meet every third Thursday of the month providing its not a holiday or arbitrary theme day on campus. Evaluation:

The technology team will evaluate the plan annually. The plan will be evaluated by using an elaborate and most likely inaccurate method developed by Dean Pelton. Please disregard any evaluation tool developed by the Dean. The technology team will use a 10 point grading scale 1 being streets-ahead and 10 being hot. Technology Team: Co-Ed Edition Eugene Murzowski: The one and only IT personnel on the Greendale campus In order to better serve the students of Greendale, Eugene will gauge student technological needs via social networking tools. He has created a Twitter account, so that students may share their feeling, opinions, and concerns regarding technology at the GCC library. Students can tweet him @HumanBeings4LibTech. Here are some actual Greendale student tweets. Please note that none of these students have been coached on tweet contents, however we do ask for all comments to be positive. @yvettenbrownI don't understand what you need, sweetie. Do you mean computers and iPads? If so, those. ;) @HumanBeings4LibTechI will be purchasing new computers and iPads soon. @yvettenbrownMeant to add a computerized card catalog, as well. Greendale still has the paper cards. ;) @HumanBeings4LibTechI have found ILS software and it will be integrated soon

GREENDALE'S THREE YEAR TECHNOLOGY PLAN @charley_koontzi think neil would need fully stocked vending machines and 24 hr study rooms for D&D campaigns with Pierce! @HumanBeings4LibTechI will look @ vending mach. possibly to defray tech costs also study rms will be 24 hr during finals and you can study or D&D #dowhatuwant

@dannypudi Movie club evenings. Rotating exhibits featuring directors ie Tarantino and Kubrick @HumanBeings4LibTechI will be adding more technology (i.e. cameras, green screens) to the library for film class use. Ill c about the exhibits and events. @danharmon robot librarian and servo mounted laser cannons, am I doing this right? @HumanBeings4LibTechI took this 2 mean self-checkout machines and circulation desk scanners

Research and Reason: In order to compile our technology plan, we have done several extensive Google searches for technology plans implemented by institutions of our size and stature, and we discovered most libraries use a three year plan. However, very few of these institutions were ground zero for a paintball war that was described by onlookers as if Fallujah had a Sherwin-Williams. Thus we have opted do a combination of a three year technology plan and a we-need-it-now technology plan. The plan is divided into four sections based on specific needs in the library: student and general library resources, student and faculty resource rooms, computer laboratory, film class resources, and required faculty and student technology training. Each section lists the hardware and software needed and maintenance and budget requirements. Goal 1: General Library and Student Resources Technology Goal Year 1: o Bandwidth Why: Adding additional bandwidth to the library will increase the students and librarys potential and capabilities. Procedure: Identify ISP with faster alternative and greater capacity to current T-1 Negotiate with ISPs that offer a minimum of free antivirus and equipment Bid ISPs and present proposal to board for approval Maintenance: Proprietors will provide all necessary support

GREENDALE'S THREE YEAR TECHNOLOGY PLAN

o Add 15 additional desktop computers to general library area for card catalog access Why: Additional computers will satisfy the growing need of an increased student population. Procedure: Check different companies for group deals Make sure the computers come with North American-Based Support Mini tower for student utility Customizable for library use Maintenance: Staff will clean computers and support computers as required and proprietary antivirus software will be installed o Replace old library computer chairs. Why: The old library chairs are worn out and were uncomfortable and causing fatigue. Procedure: Bid companies specializing in ergonomically designed task chairs Need work smart task seating Extra thick seat cushions, flexible back, and pneumatic lift system Maintenance: Should not need much maintenance, but if chairs acquire a minor problem all attempts will be made to fix them Budget Required: 15,000 Technology Goal Year 2: o Install Evergreen data services for student use. Why: Evergreen is an integrated service that has many data sources and shared resources. Procedure: Contact vendor to install Evergreen, migrate data, and handle training, upgrades, and support Asses feature requests for integration into Greendale Evergreen system Integrate into resource sharing consortia with other Evergreen users

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Offer a workshop on using Evergreen for students Maintenance: Evergreen will provide technological support and upgrades will be made as required o Install OSS software in library computers. Why: Integrating OSS software into library resources is a great and cheaper way to offer the students access to a variety of software and skills. Procedure: OSS provides students with alternatives to proprietary software and save money Search for alternatives to audio, video, academic organization, literary review, and astrological proprietary software Integrate the teaching of these systems into the computer 101 class Create and merge with OSS communities that constantly upgrade and install newer versions of OSS Maintenance: Upload newer software as required and delete faulty software Budget Required: 8,000 o Purchase Apple products Why: Students requested iPads and Macs Procedure: Contact Apple and get quote for institution Use vending machine money to purchase as many devices as funding allows Maintenance: Apple products have frequent updates that will be downloaded as needed Budget Required: iPads $499+ and Macs $1,110+ Technology Goal Year 3: o Become more integrated within OSS communities and Evergreen consortium Why: Becoming more involved will keep the library aware of newer software and in conversation with data sharing entities. Procedure: Create a technology board

GREENDALE'S THREE YEAR TECHNOLOGY PLAN Confer with OSS communities Evaluate needed features for Evergreen and upgrades for OSS Negotiate with Evergreen for added features Integrate more library resources into Evergreen information sharing consortium Upgrade OSS Maintenance: None Budget Required: 1,000

o Purchase self-checkout station Why: Students requested similar product Procedure: Research top available product Select based on reviews and needs Maintenance: Download updates as needed Budget Required: $20,000 Goal 2: Faculty and Student Resource Rooms Library will allocate two rooms which will be turned into technology equipped classrooms, for faculty use only. Faculty may reserve rooms for class use, no later than two weeks from the scheduled class. Each room will be fitted with the following technology. o SMART Board X885i4 with UF65w Projector - 87" Why: The SMART Boards will professors to project assignments, notes, and websites The touch screen allows students and professors an easy way to interact with the board-multiple users can interact with the screen at one time Can use as a general wipe board and can add notes to existing slides/pages with compatible markers Intuitive touch screen-rotates/zooms by pinching and pulling Maintenance: SMART Boards will be configured after a few weeks of use SMART Board software updates will be downloaded as needed General wear and tear is expected and will be handled on an as needed basis

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Budget Required: $6,000 each. 2 needed: 1 per resource room SMART Slate wireless slate Why: Interact with digital lessons no matter where the user is in the classroom SMART Board users and slate users can write simultaneously Works with other programs (i.e. PowerPoint) Maintenance: SMART Board software updates will be downloaded as needed Can be locked with computer for security purposes Budget Required: $439.00 each. 2 needed: 1 per resource room SMART Document Camera Why: Capture images and add instantly to SMART Board Images are sharp allowing viewers to zoom in on small details Maintenance: SMART Board software updates will be downloaded as needed Budget Required: $949.00 each. 2 needed: 1 per resource room SMART Classroom Suite interactive learning software Why: SMART Sync o Professors can monitor students computer thumbnail view or lock computers SMART Notebook o Professors can create interactive lessons o Help students to stay organized SMART Response o Professors can monitor student performance with quizzes and assessment tools Maintenance: SMART Board software updates will be downloaded as needed Budget Required: $1,299.00-Academic with 20-40 students license SMART Ideas concept-mapping software Why: Build interactive specific concepts maps Can use links files and multimedia to customize learning Written notes can be converted in to text and merged into concept maps Maintenance: SMART Board software updates will be downloaded as needed

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Budget Required: $40.00 each-Academic with 20-49 Licenses SMART Audio classroom amplification system Why: Volume can be controlled for up to five inputs (i.e. DVD player) Can be integrated into schools PA system Can help hearing impaired students Maintenance: Routine maintenance will be done as needed Test levels in speakers at least once during the semester Budget Required: $1,500.00 each. 2 needed: 1 per resource room SMART Vantage technology-management software-coming soon Why: Gives usage summary for SMART board devices Data collected includes: projector lamp life and energy consumption, locations, current use, SMART Board touches per hour, software applications usage Maintenance: SMART Board software updates will be downloaded as needed Budget Required: Unknown Computer and Monitors Why: Dell Precision T7500 32bit Single Processor Dell Precision T7500 Workstation, Genuine Windows 7 Professional, 64-bit Optical Devices: 16X DVD-ROM with Cyberlink Power DVD Mouse, Keyboard, and Monitor included Maintenance: Hardware Support Services: 3 Year Basic Limited Warranty and 3 Year NBD Onsite Service Software updates will be downloaded as needed Hardware will be replaced as needed Budget Required: $2,000 each. 40 needed: 20 computers per resource room Furniture to encourage collaborative learning Paragon Shapz Left Tech Computer Table Why: o Can be used individually and together Balt E. Easy Pneumatic Adjustable Computer Table Why: o ADA compliant-can be adjusted for each user

GREENDALE'S THREE YEAR TECHNOLOGY PLAN Allied BrainStorm Flower/Clover-Shaped Table Why: o Lazy Susan-style dry-erase board and adjustable height Budget Required: $30,000

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Goal 3: Computer Laboratory Create a basic computer lab for Greendales students which will adequately prepare them for our increasingly technological world. During the last year of this technology plan we will evaluate success of computer lab. o Select internet broadband cable provider Why: Students need reliable internet for classwork Procedure: Greendale Technology plan members will meet and select provider Provider will include, wireless Internet and a broadband cable connection for library Wireless router will be installed while building lab A firewall will be included for security Broadband Firewall Router: Linksys BEFSX41 Budget Required: Based on bid o Obtain the most updated and cost-efficient hardware, and the accessories to go with it, for the computer lab Why: Because so many Greendale students have little access to computers when they are off-campus Materials for 2 computer labs each with 25 computers: XPS 8300 Desktop Intel Processor Dell E2011H 20 inch Widescreen Flat Monitor w/LED Microsoft Natural Ergonomic Desktop 7000 Keyboard/Mouse w/Palm Rest Clear Chat Comfort USB Stereo Headset w/Microphone Logitech C260 Webcam, Hi-Speed Use, USB00 Budget Required: $50,390 o 24 hour computer labs Why: Allow unlimited access to computers and information for Greendale students.

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Following the American Library Associations belief that information wants to be free, the Greendale administration will not filter the computers on campus. Procedure: 3 hour time limit per student (may be extended if there is no line) Staff must be on site at all times, this may include student workers Budget Required: Salary based on pay schedule o Obtain appropriate software for Greendale students use. Why: Greendale students need the best, most up-to-date software available. Provide students with a fun, interactive environment Licenses will be purchased for each computer in the librarys computer labs and resource room Windows 7 software o Writing papers, creating files, taking notes, storing photos Moodle o Open source content management system o Experience virtual learning environment o Faculty can post courses, give tests online; post grades and announcements, create blogs and wikis Budget Required: Bid based on number of licenses o Outfit the rest of the computer lab with printers, scanners, and copiers Why: Students will need to be able to copy and distribute their important works Procedures: Free printing, scanning, and copying will be provided o The first time a student tries to vandalize the ink cartridges for an ink paintball spree, all free copying/scanning will be stopped! Materials needed: Dell 2335dn Multi-Function Laser Printer Eight pack of 3,000 page black toner cartridges for Dell 2335dn Printer Paper Tray for Multi-Function Laser Printer Wire Card for Laser Printer 256 MB Memory Module Budget Required: $2,680 initially, plus the cost of toner and paper during the year

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o Outfit the rest of the computer lab with ergonomic furniture. Why: Students need correct posture while at computers for long periods of time Procedures: Students will be encouraged to stand and stretch Materials needed: Ergonomically Correct and Ultra-Adjustable Chairs Stools at Workstations o Better back posture and to encourage frequent stretching Kensington Wrist Pillow Mouse Pad Budget Required: $23,250 o Maintain the integrity of the computer lab and its equipment. Why: Need on-site troubleshooter Procedures: New information technology staff member will be responsible for: o Website updates, providing basic maintenance to the computers and printers/scanners, replacing parts on machines when possible, informing staff of problems with the technology, and keeping the Norton anti-virus spyware upgraded Materials Needed: Norton 360 Premier edition Anti-Virus Spyware o PC security, ID protection security, Backup protection, and PC Tune ups Maintenance for all computers for three years, (basic 3 year limited warranty) - $7500 Budget Required: $7,500 for warranties, plus licenses for Norton Goal 4: A/V Department Purchase new hardware/software for the Audio Visual department, to serve the Film and Television Studies program as well as general student population. o minoHD 8GB Flip Cameras Why: Small, inexpensive handheld cameras can shoot HD digital film Movies can easily be uploaded to computers via USB drive Great for more casual video projects Maintenance:

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Nonebatteries are rechargeable Budget Required: $98.49 each. 3 needed Canon ZR960 MiniDV Camcorders Why: Offers features for more advanced film students Shoots easily-edited miniDV film External microphone jack allows for better sound quality, which makes it good for filming interviews Maintenance: None--rechargeable Budget Required: $409.95 each. 3 needed Nikon COOLPIX L24 14 MP Digital Cameras Why: Current cameras are worn outit is time for an upgrade Despite prevalence of cameras on phones, many students still check out cameras Relatively cheap, easy to use point-and-shoot Can shoot still photos and video Maintenance: Require two AA batteries each Budget Required: $89.95 each. 5 needed Install Windows Live Movie Maker 2011 on computers Why: Best free video editing software available One-click to publish to Youtube or burn to DVD Compatible with Flip and MiniDV film types Maintenance: Updates may need to be downloaded; students may eventually need more sophisticated (and pricey) film editing software when learning more advanced editing techniques Budget Required: free Install GIMP on computers Why: Free open-source image editing Much more features than Paint or other free editing programs Saves money compared to expensive software such as Photoshop Maintenance: Updates due at the end of 2011 Budget Required: Free

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o Install Adobe Flash Pro CS5.5 Student and Teacher Edition Why: Students can learn to make animated film Flash is the most popular program for making 2D animation Flash can also be used in web design Maintenance: This is the newest version, so it should not require updating for a long time Budget Required: $159 o Purchase a chromakey backdrop Why: Shooting locations are limited, but with a green screen, scenes can be set anywhere Green screens would also allow students to experiment with special effects Maintenance: Very littlemay eventually need replacing if damaged or ripped Budget Required: Fairly large backdrops can be purchased for around $50 Goal 5: Ensure that faculty and students at Greendale are given the best possible technology training. o Technology plan members will recruit, interview, and hire a new staff member. Why: Greendale needs a premiere information technology specialist. A troubleshooter for anything remotely technical on campus Primarily working with the librarian in regards to any tech problems in the resource rooms, the computer lab, or the library itself Must keep up with all new technology as it becomes viable Will be held responsible for tech training for staff and students Must have an presence in the open source community through Moodle Procedure: All candidates will interview with the Dean, Board of Trustees, and Technology Team Budget Required: $40,000 annual salary o Greendale staff will be offered the best technology training possible. Why:

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Faculty must be able to use the computer lab and resource rooms properly Procedure: Faculty members will have a choice: o Contribute one night of supervision in the computer lab once every two weeks or, o Take the class and pass Your Friend with Benefits, the Computer Dean Pelton will assign the night schedule by lottery Materials Needed: Imation Clip USB Flash drive Budget Required: USB Flash drive for each staff member $200, plus paid time for classes or lab time o Greendale students will be offered the best technology training possible. Why: Students must be able to use the computer lab and resource rooms properly Procedures: All freshman or otherwise incoming students will be required to take, and pass, the new two hour credit class, Your Friend with Benefits, the Computer. o Taught by the new information technology technician, o Have a rudimentary but accurate knowledge all the technology in the computer lab and in the student resources rooms Materials needed: Imation Clip USB Flash drive Budget Required: USB Flash drive for each student $16,000

GREENDALE'S THREE YEAR TECHNOLOGY PLAN References About moodle. (2011). Retrieved from http://moodle.org/about/

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Admin & faculty. (2011). Retrieved from http://www.greendalecommunitycollege.com/facultyadmin/ charley_koontz. (2011, July 29). i think neil would need fully stocked vending machines and 24 hr study rooms for D&D campaigns with Pierce! [Twitter post]. Retrieved from http://twitter.com/#!/charley_koontz danharmon. (2011, July 27). robot librarian and servo mounted laser cannons, am I doing this right? [Twitter post]. Retrieved from http://twitter.com/#!/danharmon dannypudi. (2011, August 3). Movie club evenings. Rotating exhibits featuring directors ie Tarantino and Kubrick [direct Twitter message]. Retrieved from http://twitter.com/#!/messages Dell. (2011). Higher education. Retrieved from http://content.dell.com/us/en/highered/hied.aspx?c=us&l=en&~ck=mn Frequently asked questions about evergreen. (2011). Retrieved from http://www.open-ils.org/ Highsmith. (2011). Library furniture. Retrieved from http://www.highsmith.com/libraryfurniture-20599145/ Institutional effectiveness: technology plan 2010-2011. (2010, December 17). Retrieved from http://www.montgomery.edu/idtechplan.htm SMART Board Technologies. (2011). Products for higher education. Retrieved from http://smarttech.com/us/Solutions/Higher+Education+Solutions

GREENDALE'S THREE YEAR TECHNOLOGY PLAN yvettenbrown. (2011, July 26). I don't understand what you need, sweetie. Do you mean computers and iPads? If so, those. ;) [Twitter post]. Retrieved from http://twitter.com/#!/yvettenbrown yvettenbrown. (2011, July 28). Meant to add a computerized card catalog, as well. Greendale still has the paper cards. ;) [Twitter post]. Retrieved from http://twitter.com/#!/yvettenbrown

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GREENDALE'S THREE YEAR TECHNOLOGY PLAN Appendix We, as a group, maintained in constant contact and were able to brainstorm with each other what we wanted out of the project and within the project. We used the discussion board and email to give each other suggestions or to send one another examples of tech plans we

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thought close to what we wanted. We each decided on a section of the technology plan that we wanted to focus on, but were able to work with each other on the whole project through staying in contact. We researched other libraries by looking at what they had for technology and as their technology plans. The main one we adapted ours from was the Montgomery Community College. During our first meeting we made up the details about Greendale, including population size, and then we researched other small community college libraries. We looked at libraries technology plans in order to get a better idea of how they formulate programs that span several years. We did this because libraries have to anticipate what the future might bring in regards to technology and mutable budgets. Therefore, we wanted to see how libraries would set up a plan towards a technology goal that is determinant on many variables. We did delegate sectional responsibilities in order to complete the technology plan more efficiently. Megan volunteered to focus on resource rooms and library information, Whitney wanted to focus on film and other equipment necessary for the librarys artistic capabilities, William took student resources, and Laura wanted the computer lab. Even though we did take different responsibilities within the project, we all took part in each section by maintaining constant communication and a community of constructive criticism. Also, we began with a clear outline that we created in class by deciding what we needed and where everything should go.

GREENDALE'S THREE YEAR TECHNOLOGY PLAN Whitney researched other libraries by looking for tech plans from other community

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colleges, or colleges of the same size. She tried to find other schools that had film programs, but was unsuccessful. She primarily researched technologies by searching on websites such as Amazon and reading the product descriptions and reviews. For software, she used the reviews on PCMag.com. Whitney also had a hard time deciding which cameras to go with, because she was unfamiliar with the technology and was unsure which camera features would be needed by the filmmakers. However, product reviews helped, as did additional research on recommended products for beginning filmmakers. Laura sought help in a bookstore by researching various computer magazines, including one used by Whitney. She also went to the Dell site, because she was familiar with them. Laura was able to review every aspect of the computer which was helpful, but a bit overwhelming, too. One obstacle she faced was that the filter on her library computer would not let her past the basic Dell site. Laura was under a time constraint otherwise she would have gotten the site unblocked for a few hours. Megan was familiar with SMART Board technology through her education background and had little difficulty finding and selecting technology. One obstacle she faced was choosing the right computer from Dell. While she does have some computer knowledge, deciding on processors was daunting, and in the end she chose the mid-level computer that seemed to best suit Greendales needs. The best part of this project for Megan was contacting the cast of Community via Twitter. She Tweeted the stars at least every other day or until they responded. Of the 15 or so cast members and writers she Tweeted, four responded, including the shows creator Dan Harmon.

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The group would constantly email each other what we were doing or what we had done at the time and as a group would make suggestions. The group would suggest what more was needed and how we thought the direction of one anothers research was contributing to the projects completion. All in all, we were able to create a cohesive group project by delegating responsibilities while still maintaining cooperative dialogue that allowed us all to participate in every aspect of the project.