Digital Microsoft Official Courses Product Information

Digital Microsoft Official Courses (dMOC or digital MOC) are a new choice for some of the most popular IT-focused Microsoft Official Courses (MOC), giving you the same in-depth learning materials for use with instructor-led training on Microsoft technologies, only in digital form.

Benefits
Save money and time with dMOC Microsoft Certified Partners for Learning Solutions (CPLSs) save because there is no need to pay shipping and handling, or monitor an inventory of MOC kits. Enroll students at the last minute purchasing and fulfillment of digital MOC is available 24 hours a day, 7 days a week. Greater flexibility to teach and learn quickly find topics of interest and easily navigate learning materials with full text search and enhanced bookmarking. Access the latest course materials new MOC in digital format will be available in the market sooner than MOC titles in printed format.

Files included in dMOC

The dMOC titles come with three files: 1. The main course file including lab instructions and lab answer keys (the equivalent of the printed book) 2. The lab manual file (just the lab instructions and lab answer keys, which is also included in the main course file) 3. The CD image file (an ISO image copy of the CD that comes in the printed book)

Commenting & Annotations

If you would like to use annotation/commenting functionality with your dMOC files, this is not available in Adobe Reader. However, you can still take advantage of annotations/commenting by using third-party PDF readers (such as PDF-XChange or Foxit Reader which are available online): http://download.cnet.com/PDF-XChange-Viewer/3000-10743_4-10598377.html http://download.cnet.com/Foxit-Reader/3000-10743_4-10313206.html Whichever solution chosen, please note that Microsoft is not responsible for the third-party links provided above and does not support or endorse Adobe Reader, PDF-XChange, or Foxit Reader. For the most up-to-date listing of available digital MOC titles available for purchase and immediate use, please browse the product catalog available at partnerlearning.microsoft.com. For your convenience, an Excel file of the currently available digital MOC titles is located on the same webpage as this product guide. For more information, please see the dMOC FAQ below. 1|Page

Microsoft Official Courses: Now Available Digitally

Frequently Asked Questions
Q1. What is dMOC? Digital MOC is simply a PDF version of OMLP Microsoft Official Courses (MOC). It is a new format for delivering the same MOC courses. For more information on MOC specifically, please see the MOC product information section at the end of this FAQ. Q2. What else is different about dMOC as compared to traditional MOC? Every dMOC course includes the Lab Answer Keys (LAKs) as part of the main course file. Also, a new separate lab manual file is included which contains just the lab instructions and LAKs for easy access. Digital MOC allows Microsoft to present the same course materials in digital format for your convenience. Q3. What about the student CD which comes with MOC courses? Every dMOC purchase comes with an image file of the same CD included with the corresponding traditional MOC. This image file can be accessed or burned to a CD easily. Instructions are provided in the readme file that comes with each dMOC purchase. Q4. Are there any other differences between dMOC and traditional MOC? A small number of MOC courses come with additional not-for-resale (NFR) software. At this time, dMOC will not include this NFR software. Q5. How many courses are available in this new format and in which languages? Digital MOC is available for 91 of the most popular MOC titles. Digital MOC is currently available in English only. Q6. Where is dMOC available? Why is it only available in select countries? Digital MOC is available in North America, the European Union, Australia, New Zealand, Singapore, Croatia, South Africa, and Turkey. Digital MOC will be rolled out in other countries as Microsoft determines demand, support needs, and other requirements necessary for launch in those countries. Q7. What does it cost to purchase a license for dMOC and how do I purchase it? Digital MOC is available for purchase/download via the Courseware Library and is priced at 10% less than the traditional MOC price. Q8. Can I preview dMOC? Digital MOC is not available for preview. If you would like to see the content of a dMOC file, have your Microsoft Certified Trainer (MCT) review it via the MCT Download Center or refer to the print version of the same course (the content is the same). Q9. What are the benefits of using dMOC? Digital MOC supports last minute orders, does not require shipping and handling fees to be incurred, eliminates the need to keep inventory on hand, enables easier distance learning options, includes full 2|Page

text search and enhanced bookmarking, allows for new separate lab manuals for easy access, reduces waste and paper needs, allows for digital commenting/annotations, and in the future will facilitate new courses to be made available digitally earlier than printed courses. Q10. How does this affect my students? Student feedback collected by Microsoft (between 2008 and 2010) shows that 3 out of 4 students want training materials digitally. And nearly 40 percent of students would choose digital materials instead of printed materials. Digital MOC enables the same instructor-led training classroom experience expected. Q11. How does this affect my trainers? Market research shows that the majority of MCTs are interested in using digital materials in the classroom. Also, the structure of dMOC materials provided (i.e., LAKs in every course and a new separate lab manual) is partly as a result of feedback from MCTs. Q12. How do MCTs access dMOC? Prep materials for dMOC are located in the same location as prep materials for traditional printed MOC. MCTs should refer to the MCT Download Center for any preparation needs. Q13. What about piracy? Every dMOC unit purchased will include a dynamic watermark placed at the bottom of each page. The CPLS name will also appear on each page. Classroom use of dMOC requires that every student have his/her own unique copy with his/her name on that copy. Microsoft will be monitoring purchase/download/access behavior and will contact any CPLSs directly if inappropriate usage is detected. Inappropriate usage will result in denied access to dMOC and possible termination from the CPLS program. Q14. What is the return policy? Digital MOC may not be returned for refund or exchange. Exceptions can be requested in writing for unusual circumstances but are not guaranteed to be granted. A formal return policy outlining policies and procedures will come at a later time. Q15. What are the specific titles being released digitally? Please download the digital MOC Title List Excel file (located on the same webpage as this FAQ) for the list or click here (login required) to see MOCT titles currently available digitally for purchase and immediate use. Q16. When can I get a digital version of a MOC title that is not listed here? Please contact mscwinfo@microsoft.com to express your interest. More courses are expected to be made available in digital format in the future. Q17. How will dMOC be supported? Please contact your regional support center as you would normally for any MOC title. If your support request is related to the Courseware Library (purchase/fulfillment/access), please visit the Courseware Library contact page (located at the bottom of the Courseware Library homepage).

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Q18. What if there are quality issues with my dMOC? Digital MOC and MOC are the same content; the fastest way for feedback to be received on course quality is to have your MCT complete an MTM instructor survey located here: http://www.metricsthatmatter.com/mctsurvey/coursesurvey Q19. What if I have more questions? If your question is not answered here, you are welcome to email the Microsoft courseware team directly at mscwinfo@microsoft.com. Last Updated September 2010

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Microsoft Official Courses

Microsoft Official Courses (MOC) are designed to address the needs of learners engaged in the planning, design, implementation, management, and support phases of the Microsoft technology life cycle. They provide detailed information by focusing on concepts and principles, reference content, and in-depth hands-on lab activities to ensure knowledge transfer. Typically the content of a course is broad, addressing a wide range of tasks necessary for the job role.

Benefits
The most job-relevant Microsoft content in the industry: We receive input from thousands of professionals from more than 100 nations and build our course content around those job needs, ensuring high relevance to the learner. Delivered by a guaranteed Microsoft technology specialist: Courses include hands-on labs, interactive media, and the instructional and technical expertise of a Microsoft Certified Trainer (MCT). MCTs provide interactive collaboration with students as well as expert mentoring. Direct from the source: Courses are designed and developed by Microsoft technical and instructional specialists, working with Microsofts very own software developers, testers, architects, and consultants to ensure that MOC titles are the most trusted and technical accurate content available. Fastest way to learn: Thorough research design is completed to ensure that courses take the most direct route to transferring skills. Note: The entire MOC catalog of titles can be viewed here (login required). Certain Microsoft Official Courses are also available digitally for purchase and immediate use. Log in to the product catalog for the list of MOC available digitally.

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